From personal stories to advocacy, discover how podcasts are amplifying disabled voices and changing how society views disabilities

Breaking the Stigma: How Podcasts Are Shaping Disability Conversations

Conversations about disability, accessibility, and inclusion have often been overlooked in mainstream media. For years, discussions about disability were either misrepresented or absent from public discourse. Podcasts have changed that.

Unlike traditional media, podcasts allow real, unfiltered conversations about disability to reach global audiences. They provide a space where disabled individuals, advocates, and allies can share authentic experiences, challenge stereotypes, and push for real change.

Through powerful storytelling, expert interviews, and community-driven discussions, podcasts are breaking the stigma around disability. They are helping people understand, empathize, and take action toward a more inclusive world.

Why Podcasts Are Transforming Disability Conversations

Podcasts have become one of the most effective ways to raise awareness and educate people about disability. Their impact goes beyond entertainment—they influence how people think, speak, and act.

A Platform for Authentic Voices

One of the biggest reasons podcasts are changing disability conversations is authenticity.

One of the biggest reasons podcasts are changing disability conversations is authenticity. Unlike scripted TV shows or short social media clips, podcasts allow for long-form, meaningful discussions.

Disabled individuals can speak for themselves, instead of being spoken about by non-disabled voices. Conversations are raw and real, covering both the challenges and successes of living with a disability. Listeners get direct insight into what it means to navigate the world with a disability—without filters or pity narratives.

By allowing disabled voices to take the lead, podcasts challenge stereotypes and create a more accurate picture of disability.

Accessibility and Reach

Podcasts are one of the most accessible forms of media. Unlike books, articles, or documentaries, podcasts can be listened to anytime, anywhere—while driving, cooking, or working. This makes them more inclusive to people with different disabilities.

For example:

  1. Visually impaired individuals can access information without needing to read.
  2. People with chronic illnesses or mobility disabilities can listen while resting.
  3. Busy caregivers or advocates can stay informed without setting aside extra time.

Because podcasts are available on-demand and free of charge, they reach more people, making disability conversations more mainstream.

Challenging Myths and Spreading Awareness

Many misconceptions about disability exist simply because people don’t have enough exposure to real stories. Podcasts provide an opportunity to debunk myths by addressing:

  1. Misunderstandings about what disabled people can or can’t do.
  2. The reality of living with invisible disabilities.
  3. The importance of accessibility in daily life.

By tackling these topics in a conversational, engaging way, podcasts help listeners rethink their assumptions and become better allies.

Key Themes in Disability Podcasts

Disability-focused podcasts cover a wide range of topics. From personal stories to policy discussions, they bring attention to the issues that matter most.

Personal Stories of Resilience and Success

One of the most compelling aspects of disability podcasts is storytelling

One of the most compelling aspects of disability podcasts is storytelling. When people share their journeys, it creates a deep emotional connection with listeners.

These stories highlight:

  1. How people adapt to life after an injury or diagnosis.
  2. The challenges of growing up with a disability.
  3. The triumphs and milestones of disabled individuals in sports, business, and the arts.

By making disability personal and relatable, these podcasts reduce stigma and promote understanding.

Disability Rights and Advocacy

Podcasts are also being used as a tool for activism. Many episodes focus on policy changes, accessibility laws, and disability rights.

Listeners learn about:

  1. The fight for inclusive education and workplaces.
  2. The impact of accessibility barriers in public spaces.
  3. How government policies affect disabled individuals.

By spreading this knowledge, disability podcasts empower listeners to take action, whether it’s advocating for a policy change or making their own spaces more accessible.

Technology and Innovation in Accessibility

Many disability podcasts discuss how technology is improving the lives of disabled individuals. These conversations highlight:

  1. The latest advancements in prosthetics and assistive devices.
  2. How AI and robotics are shaping accessibility.
  3. The role of inclusive design in everyday products.

This not only educates listeners but also encourages tech companies, designers, and businesses to prioritize accessibility.

Inclusive Leadership and Hiring Practices

Many disability podcasts highlight the challenges disabled individuals face in the workplace, particularly in hiring, career advancement, and accessibility barriers. These conversations provide businesses with valuable insights on how to create a more inclusive work culture.

  1. Understanding Bias in Hiring: Some podcasts expose unconscious biases that hiring managers may have toward disabled candidates. Companies can benefit from these discussions by training HR teams to recognize and eliminate these biases.
  2. Flexible Work Arrangements: Many podcasts discuss how remote work, hybrid schedules, and assistive technologies can support disabled employees. Businesses that embrace these ideas can tap into a diverse and highly skilled talent pool.
  3. Creating an Accessible Interview Process: Podcasts often highlight common mistakes in recruitment, such as inaccessible job application platforms or interviews that don’t accommodate different disabilities. Businesses can audit their hiring processes to ensure they are inclusive from the start.

Actionable Advice for Businesses:

  1. Regularly listen to podcasts that discuss workplace disability inclusion and use the insights to refine HR policies.
  2. Invite disabled professionals and accessibility consultants to conduct workshops on inclusive hiring and retention strategies.
  3. Ensure that job application portals, interview formats, and office spaces are designed with accessibility in mind.

Branding and Marketing That Represents Disability Authentically

Disability podcasts frequently discuss the lack of authentic representation in media,

Disability podcasts frequently discuss the lack of authentic representation in media, advertising, and branding. Companies that want to connect with disabled consumers must be intentional about how they include disability in their messaging.

  1. Avoiding Inspiration Porn: Many brands make the mistake of using disability as an inspirational tool rather than focusing on empowering disabled individuals as customers and professionals. Podcasts explain why this approach is harmful and how businesses can craft authentic, non-exploitative marketing campaigns.
  2. Featuring Disabled Influencers and Creators: Businesses can partner with disabled content creators, podcasters, and social media influencers to ensure their marketing is authentic and representative of real disabled experiences.
  3. Inclusive Product Messaging: Many companies fail to realize that disabled individuals are a major consumer demographic. By listening to podcasts that explore the purchasing habits, preferences, and frustrations of disabled consumers, businesses can adapt their products and services accordingly.

Actionable Advice for Businesses:

  1. Consult disabled marketers, creators, or advocacy groups when designing campaigns.
  2. Sponsor or advertise on disability-focused podcasts to reach an engaged and loyal audience.
  3. Ensure that disability representation in branding isn’t just a trend—it should be consistent across all marketing efforts.

Product Design and Innovation for Accessibility

Disability podcasts often feature conversations with entrepreneurs, designers, and engineers who are shaping the future of accessible technology and inclusive product design. These discussions offer critical insights for businesses looking to innovate.

  1. Universal Design Thinking: Many podcasts emphasize the importance of universal design, which means creating products that work for everyone, regardless of ability. Companies that prioritize accessibility in their design process from the beginning avoid costly retrofits later.
  2. Feedback from Disabled Users: Podcasts frequently highlight how companies fail to include disabled consumers in product testing. Businesses can learn from these conversations by ensuring that real disabled individuals are part of the product development cycle.
  3. Emerging Assistive Technologies: Many podcasts cover breakthroughs in AI, robotics, and adaptive technology that businesses can integrate into their offerings. Companies that stay ahead of these trends can differentiate themselves in the market.

Actionable Advice for Businesses:

  1. Adopt a universal design approach in product development.
  2. Conduct user testing with disabled consumers before launching new products.
  3. Follow disability-focused podcasts that discuss emerging tech trends to stay ahead of the competition.

Mental Health and Disability in the Workplace

Another emerging theme in disability podcasts is the connection between disability and mental health. Many professionals with disabilities face burnout, discrimination, and mental health struggles that impact their work.

  1. Recognizing Invisible Disabilities: Podcasts highlight the challenges faced by employees with chronic illnesses, neurodivergence, and mental health conditions. Businesses that acknowledge and accommodate these conditions create healthier workplaces.
  2. Providing Mental Health Support: Many disability podcasts stress that mental health support should be tailored to disabled employees, as they often face unique stressors in the workplace.
  3. Flexible Work Policies for Mental Wellness: Podcasts discuss how remote work, flexible hours, and additional leave policies can prevent burnout among disabled employees.

Actionable Advice for Businesses:

  1. Offer mental health resources specifically for disabled employees.
  2. Implement flexible work policies that prioritize accessibility and wellness.
  3. Train leadership teams to recognize and support employees with invisible disabilities.

How Podcasts Are Changing Society’s View of Disability

The influence of podcasts extends beyond their listeners. They are helping reshape mainstream attitudes and inspire real-world changes.

The influence of podcasts extends beyond their listeners. They are helping reshape mainstream attitudes and inspire real-world changes.

Encouraging Media and Entertainment to Improve Representation

For years, disability representation in media has been limited and inaccurate. Podcasts are helping change that by demanding better representation.

Actors, filmmakers, and writers are now including more disabled voices in their projects. TV shows and movies are being held accountable for inauthentic portrayals. More disabled creators are gaining visibility and influence in the entertainment industry.

Because of these conversations, media companies are becoming more inclusive, hiring disabled actors, consultants, and scriptwriters to improve authenticity.

Inspiring Workplaces to Embrace Inclusion

Many disability podcasts focus on employment challenges faced by disabled individuals. As a result:

  1. Companies are learning about workplace accommodations that help disabled employees succeed.
  2. Employers are realizing that hiring disabled talent adds value and should not be seen as a burden.
  3. More businesses are adopting disability-friendly hiring practices.

Through open discussions, podcasts help break down employment barriers and encourage a more inclusive workforce.

Creating a More Informed and Compassionate Society

The biggest impact of disability podcasts is changing how people think and act. Listeners who once felt uncertain or awkward around disability gain confidence in being better allies.

This leads to:

  1. More public spaces becoming accessible.
  2. Better social inclusion of disabled individuals.
  3. A greater push for equality in education, healthcare, and employment.

As these conversations continue to grow, so does our collective responsibility to create an inclusive world.

What More Needs to Be Done?

While podcasts have made a significant impact, there is still room for growth in the way disability conversations are handled.

While podcasts have made a significant impact, there is still room for growth in the way disability conversations are handled.

Expanding Accessibility for Podcasts

Ironically, many podcasts about disability are not fully accessible. Some lack transcripts or captioned video versions, making it difficult for deaf and hard-of-hearing individuals to access the content.

To improve accessibility:

  1. Podcast creators should provide full transcripts of their episodes.
  2. Platforms should integrate better accessibility features, like auto-captioning for video podcasts.
  3. More podcasts should be available in multiple languages to reach a global audience.

By making disability conversations truly accessible, we ensure that everyone can participate in these important discussions.

Encouraging More Disabled Hosts and Creators

While many disability podcasts feature disabled guests, there is still a need for more disabled podcast hosts. The industry should:

  1. Provide funding and resources to help disabled creators start their own shows.
  2. Offer mentorship programs to support new voices in podcasting.
  3. Ensure that disabled people have leadership roles in media production.

When disabled individuals control their own narratives, the conversations become even more powerful and impactful.

Increasing Mainstream Recognition of Disability Podcasts

Most disability-focused podcasts still exist outside the mainstream media landscape. To change this, we need:

  1. More collaborations between disability podcasts and major news or entertainment platforms.
  2. Recognition for disability podcasts in award shows and media rankings.
  3. Partnerships with brands and companies that promote inclusivity.

Bringing disability conversations to the mainstream ensures that these issues receive the attention they deserve.

How Listeners Can Support Disability Podcasts

Podcasts about disability can only create lasting change if they reach a wider audience

Podcasts about disability can only create lasting change if they reach a wider audience. Listeners—whether disabled or non-disabled—play a crucial role in making sure these discussions continue to influence society.

Actively Engaging With Disability Podcasts

One of the simplest ways to support disability podcasts is by actively engaging with their content. This means:

  1. Subscribing and leaving positive reviews, which helps boost visibility on podcast platforms.
  2. Sharing episodes on social media, encouraging friends and family to listen.
  3. Participating in listener discussions, whether in podcast communities or through social media interactions.

When more people engage with disability-focused content, these podcasts gain greater recognition, which encourages producers to continue creating impactful episodes.

Encouraging Schools and Workplaces to Use Podcasts as Educational Tools

Podcasts can serve as powerful learning tools for schools and workplaces. Instead of relying solely on traditional training materials, organizations can:

  1. Include episodes in diversity and inclusion training programs.
  2. Encourage students to listen to podcasts about disability rights, accessibility, and lived experiences.
  3. Host discussions about key podcast episodes to help employees and students develop greater awareness.

By integrating these conversations into educational and professional environments, podcasts can reach more people and have a direct impact on attitudes and policies.

Supporting Disability Creators Through Crowdfunding and Sponsorships

Many disability podcast creators operate independently, often with limited funding. Supporting them financially—whether through crowdfunding, Patreon, or sponsorships—can help them:

  1. Improve audio quality and accessibility features, such as transcripts and subtitles.
  2. Expand their reach through marketing and collaborations.
  3. Continue creating content without financial barriers.

By backing disabled creators, listeners ensure that these important conversations remain in the spotlight and continue to drive change.

The Future of Disability Conversations in Podcasting

As the podcasting industry continues to evolve, so too does the potential for disability-focused content to make an even bigger impact.

As the podcasting industry continues to evolve, so too does the potential for disability-focused content to make an even bigger impact. The future of these conversations will be shaped by technology, media partnerships, and greater representation.

The Role of Technology in Making Podcasts More Inclusive

Technology is already helping podcasts become more accessible, but further advancements could ensure a fully inclusive listening experience for everyone. Some potential innovations include:

  1. AI-powered transcription services that provide instant, accurate subtitles for podcast episodes.
  2. Voice recognition software that allows listeners with mobility disabilities to control playback hands-free.
  3. Smart podcast apps that recommend disability-related content based on user interests and accessibility needs.

By embracing these innovations, the podcasting industry can ensure that disability content is truly accessible to all listeners.

Mainstream Media Partnerships to Elevate Disability Voices

While disability podcasts have gained a strong following, they are still often excluded from mainstream media discussions. One of the biggest opportunities for growth is collaborations with larger media organizations.

  1. News outlets could feature podcast hosts as expert commentators on disability issues.
  2. Popular mainstream podcasts could invite disabled creators for guest episodes, expanding their audience.
  3. Streaming platforms could invest in disability-focused podcast series, ensuring greater exposure.

By integrating these conversations into mainstream journalism, entertainment, and digital platforms, disability advocacy can reach a broader and more diverse audience.

More Disabled Podcast Hosts Leading the Conversation

The future of disability podcasting must include more disabled voices in leadership roles. While many disability podcasts feature disabled guests, there is still a need for:

  1. More disabled individuals as hosts, producers, and decision-makers in podcasting networks.
  2. Greater representation of intersectional experiences, including disability in combination with race, gender, and socio-economic background.
  3. Support from podcasting platforms to amplify the voices of disabled creators.

When disabled individuals control their own narratives, the conversations become more authentic, impactful, and representative of the community as a whole.

Final Thoughts: The Power of Podcasts in Driving Social Change

Podcasts are more than just entertainment—they are tools for education, activism, and storytelling. The rise of disability-focused podcasts has given a powerful voice to those who have historically been ignored or misrepresented.

At Robobionics, we believe that true inclusion starts with awareness and conversation. Every podcast episode about disability brings us one step closer to a world where accessibility, equality, and representation are not afterthoughts but priorities.

The more people engage with these discussions—by listening, sharing, and advocating—the closer we get to breaking down barriers and eliminating stigma. Podcasts are shaping a new narrative around disability, and their influence will only continue to grow.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.