Understand the typical costs of advanced upper limb prosthetics and explore strategies to save without sacrificing quality or functionality.

The Cost of Advanced Upper Limb Prosthetics: What to Expect and How to Save

Losing an arm or a hand is a life-changing experience, but advanced prosthetic technology is making it easier for people to regain independence. Today’s upper limb prosthetics offer incredible functionality, allowing users to perform everyday tasks with precision and ease. However, these devices come at a cost, and understanding the pricing factors can help users make an informed decision.

The cost of an upper limb prosthetic varies widely depending on the type, technology, and level of customization. From simple body-powered prosthetics to high-tech bionic hands with myoelectric control, each option has its own price range. The good news is that there are ways to manage expenses and find a prosthetic that fits both your needs and budget.

The price of an upper limb prosthetic depends on several factors, including the level of amputation, the technology used, materials, and customization. The more advanced the prosthetic, the higher the cost—but that doesn’t mean basic models aren’t effective. Understanding what goes into pricing can help you make an informed choice that balances functionality and affordability.

Understanding the Cost of Upper Limb Prosthetics

The price of an upper limb prosthetic depends on several factors, including the level of amputation, the technology used, materials, and customization.

The more advanced the prosthetic, the higher the cost—but that doesn’t mean basic models aren’t effective.

Understanding what goes into pricing can help you make an informed choice that balances functionality and affordability.

Types of Prosthetics and Their Costs

Prosthetics for upper limb amputations fall into different categories, each with its own price range. Basic body-powered prosthetics are the most affordable option, while myoelectric and bionic hands, which use electronic sensors and artificial intelligence, tend to be more expensive.

A body-powered prosthetic relies on a harness and cable system controlled by the user’s upper body movements. These prosthetics are durable, lightweight, and relatively inexpensive compared to high-tech options.

They work well for people who need a strong, simple solution for gripping objects and performing manual tasks. While they don’t offer as much flexibility as bionic hands, they are highly reliable and require little maintenance.

A myoelectric prosthetic, such as Grippy™ by Robobionics, is a more advanced option that uses sensors placed on the residual limb to detect muscle signals. These signals control the movement of the prosthetic hand, allowing users to perform complex tasks with precision.

The cost of myoelectric prosthetics is higher due to the technology involved, but they offer a more natural and intuitive experience. Many of these devices come with multiple grip patterns, allowing users to hold different objects securely.

At the highest end of the spectrum are bionic prosthetics, which use artificial intelligence, sensory feedback, and advanced robotics to mimic natural hand movements.

These prosthetics can adjust grip strength, recognize movement patterns, and even provide a sense of touch through haptic feedback. While these features offer greater control and independence, they also come with a higher price tag.

Materials and Their Impact on Cost

The materials used in a prosthetic play a major role in pricing. Traditional prosthetics were made from metal and plastic, but modern designs incorporate lightweight, durable materials like carbon fiber, titanium, and advanced polymers.

These materials improve comfort and reduce strain on the body, but they also add to the cost. A lighter prosthetic reduces fatigue, making it easier to wear throughout the day.

However, choosing high-quality materials ensures the device lasts longer and performs better over time. While cheaper materials may lower upfront costs, they may not provide the durability needed for long-term use.

Customization and Fitting Costs

No two people are the same, which is why customization is essential for a comfortable and functional prosthetic. A poorly fitted prosthetic can cause pain, irritation, and limited mobility, making everyday activities difficult.

The process of creating a custom-fitted prosthetic involves 3D scanning, molding, and socket design, which can increase costs.

Modern prosthetics, including those designed by Robobionics, use 3D printing technology to create customized fits that are both precise and affordable.

By scanning the user’s residual limb, manufacturers can create a prosthetic that perfectly aligns with their shape, improving both comfort and usability.

The cost of an upper limb prosthetic goes beyond the initial purchase. Many users don’t realize that maintenance, repairs, training, and replacements all contribute to the total cost over time. Understanding these hidden costs can help you plan your budget and avoid unexpected expenses.

Hidden Costs and Long-Term Expenses of Prosthetic Use

The cost of an upper limb prosthetic goes beyond the initial purchase. Many users don’t realize that maintenance, repairs, training, and replacements all contribute to the total cost over time.

Understanding these hidden costs can help you plan your budget and avoid unexpected expenses.

Maintenance and Repairs

Like any advanced device, prosthetics require regular maintenance to function properly. Body-powered prosthetics are relatively low-maintenance, as they have fewer moving parts and no electronic components.

However, cables and harnesses may need to be replaced over time due to wear and tear.

Myoelectric and bionic prosthetics require more care. Since they rely on electronic sensors, motors, and batteries, they need periodic servicing to ensure proper function.

Dust, moisture, and accidental drops can damage delicate components, leading to costly repairs. Some high-end prosthetic models require software updates to improve performance, which may come with additional costs.

A well-maintained prosthetic can last several years, but routine check-ups with a prosthetist are necessary to keep it in top condition.

These visits ensure that the prosthetic is adjusted correctly, preventing discomfort and improving usability. Investing in regular maintenance can extend the life of your prosthetic, saving money in the long run.

Replacement Costs Over Time

Even with proper care, prosthetic devices do not last forever. Depending on usage, a prosthetic hand or arm may need to be replaced every three to five years.

Factors such as changes in the user’s residual limb, weight fluctuations, and natural wear affect the fit and function of the prosthetic over time.

For growing children, frequent replacements are necessary since their bodies are constantly changing. In such cases, modular prosthetics with adjustable parts can help reduce costs by allowing modifications instead of full replacements.

For adults, the need for a new prosthetic often arises when the current device no longer fits well or when newer technology offers better functionality.

While upgrading to a more advanced model can be expensive, the benefits often outweigh the costs, providing increased comfort, durability, and improved movement control.

Training and Rehabilitation Expenses

Adapting to a prosthetic limb is not an instant process. Users must undergo rehabilitation and training to learn how to control their new device effectively.

This is especially true for myoelectric and bionic prosthetics, which require muscle training and coordination exercises. Occupational therapy sessions can range in cost depending on location and duration.

Some advanced prosthetic manufacturers, including Robobionics, offer gamified rehabilitation programs that help users practice movements in an engaging way.

These programs improve adaptability while making training feel less repetitive and stressful.

For first-time users, professional guidance is essential in developing proper muscle control and avoiding bad habits that could lead to discomfort or limited functionality.

Learning to use a prosthetic correctly early on can prevent future medical costs related to muscle strain, joint pain, or poor posture.

The high cost of advanced prosthetics can feel overwhelming, but there are ways to make them more affordable. By exploring financial assistance options, choosing cost-effective alternatives, and taking good care of your prosthetic, you can reduce expenses while still getting a high-quality device. Planning ahead and knowing where to look for support can make a big difference in managing costs.

How to Save Money on Advanced Upper Limb Prosthetics

The high cost of advanced prosthetics can feel overwhelming, but there are ways to make them more affordable.

By exploring financial assistance options, choosing cost-effective alternatives, and taking good care of your prosthetic, you can reduce expenses while still getting a high-quality device.

Planning ahead and knowing where to look for support can make a big difference in managing costs.

Exploring Insurance and Government Assistance

Health insurance can help cover some of the costs associated with prosthetics, but coverage varies depending on the provider and country.

Many insurance plans cover basic prosthetic devices but may have limitations when it comes to advanced myoelectric or bionic hands.

It’s important to check with your insurer to understand what is included and whether there are any restrictions. Some plans may require pre-authorization or medical documentation to approve coverage for a high-tech prosthetic.

In India, certain government programs and schemes offer financial aid for prosthetic users. Organizations supporting people with disabilities often provide funding or low-cost prosthetic options.

NGOs and charitable foundations also play a key role in making prosthetics more accessible by offering free or subsidized devices.

Applying for these programs early can improve your chances of receiving assistance.

Choosing a Cost-Effective Prosthetic Without Sacrificing Quality

The most expensive prosthetic is not always the best choice for every user. While bionic prosthetics offer advanced features, many people find that body-powered or hybrid models meet their needs at a lower cost.

A simple mechanical prosthetic can still provide good functionality and durability while being more affordable. Myoelectric hands, such as those offered by Robobionics, provide a balance between advanced control and affordability.

Newer 3D printing technology has also made it possible to produce high-quality prosthetics at a lower price, allowing for more customization without the high manufacturing costs.

Choosing a locally manufactured prosthetic instead of an imported one can also significantly reduce expenses while ensuring faster repairs and better support.

Extending the Life of Your Prosthetic Through Proper Care

Taking care of your prosthetic is one of the best ways to avoid unnecessary expenses. Regular cleaning prevents dirt and moisture from damaging sensitive components.

Storing the prosthetic in a safe place when not in use reduces the risk of accidental damage. For electronic prosthetics, keeping batteries charged properly and avoiding exposure to water or extreme temperatures helps extend their lifespan.

Routine check-ups with a prosthetist can prevent minor issues from becoming major problems. Small adjustments to the fit or alignment can improve comfort and prevent strain on the body.

By addressing minor wear and tear early, you can avoid costly repairs or replacements.

The cost of an advanced upper limb prosthetic can be a significant investment, but many financial assistance programs and resources are available to help reduce the burden. By exploring funding opportunities, applying for grants, and seeking community support, users can make prosthetics more affordable without compromising on quality or functionality.

Finding Financial Support for Prosthetic Costs

The cost of an advanced upper limb prosthetic can be a significant investment, but many financial assistance programs and resources are available to help reduce the burden.

By exploring funding opportunities, applying for grants, and seeking community support, users can make prosthetics more affordable without compromising on quality or functionality.

Applying for Grants and Charitable Funding

Many organizations offer financial aid specifically for prosthetic users. These grants can cover partial or full costs of a prosthetic device, rehabilitation services, or necessary modifications.

In India, several NGOs and foundations support individuals with limb loss by providing subsidized or free prosthetics. Some international charities also extend assistance to those in need, particularly in developing countries.

Applying for these programs typically requires medical documentation, proof of financial need, and sometimes a referral from a healthcare professional.

It’s important to research application deadlines and eligibility criteria to increase the chances of receiving funding. Some programs operate on a first-come, first-served basis, so early application is recommended.

Crowdfunding and Community Support

With the rise of online fundraising platforms, many individuals have successfully raised money for prosthetic costs through crowdfunding.

Platforms allow users to share their stories and receive donations from friends, family, and even strangers who want to support their journey.

A well-written campaign that explains the need for a prosthetic and how it will improve quality of life can attract significant contributions. Local community organizations, religious institutions, and social groups can also be valuable sources of support.

Many communities organize fundraising events or connect individuals with sponsors who are willing to contribute toward medical expenses. Seeking help from multiple sources increases the likelihood of securing the necessary funds.

Employer and Workplace Assistance

Some companies offer financial assistance for employees who require a prosthetic device. Workplace insurance policies may cover part of the cost, particularly if the limb loss was due to a work-related injury.

Even if an employer does not provide direct funding, they may assist in the form of flexible payment plans, salary advances, or referrals to financial aid programs.

In cases where a prosthetic is necessary for job-related tasks, employers may offer to cover part of the cost as an accommodation under workplace disability policies.

It is worth discussing available options with human resource departments to determine what support may be available.

Educational Institutions and Student Aid

For students in need of a prosthetic, many educational institutions have disability assistance programs that provide funding or financial relief.

Universities and colleges often have grants or scholarships for students with disabilities, helping them access necessary medical devices.

Some student insurance policies also include coverage for prosthetics as part of their medical benefits. Reaching out to student support services can provide guidance on available options.

Some institutions even collaborate with medical organizations to offer prosthetic devices at a reduced cost for students in need.

Investing in an advanced upper limb prosthetic is a major financial decision, and careful planning can make the process more manageable. By understanding payment options, comparing different prosthetic models, and considering long-term costs, users can make a smart choice that balances functionality and affordability.

Making Smart Financial Decisions When Investing in a Prosthetic

Investing in an advanced upper limb prosthetic is a major financial decision, and careful planning can make the process more manageable.

By understanding payment options, comparing different prosthetic models, and considering long-term costs, users can make a smart choice that balances functionality and affordability.

Comparing Prosthetic Models and Features

Before making a purchase, it’s important to compare different prosthetic options based on features, durability, and cost.

Some prosthetics offer advanced functionalities like AI-driven movement and sensory feedback, but not every user needs these features.

Choosing a prosthetic that aligns with daily activities and lifestyle needs can prevent overspending on unnecessary technology.

For example, individuals who require a prosthetic for basic tasks such as holding objects or stabilizing items may find that a body-powered prosthetic meets their needs at a lower cost.

Those who need precise control for professional or social settings may benefit from a myoelectric prosthetic.

Customization options, such as different grip patterns and wrist movement, should also be considered when comparing devices.

Manufacturers like Robobionics offer cost-effective myoelectric solutions that balance advanced control with affordability.

Locally made prosthetics often come with the added benefit of faster support, lower repair costs, and easier customization compared to imported models.

Understanding Payment Plans and Financing Options

For those unable to pay the full cost upfront, many prosthetic providers offer financing plans that allow users to spread the cost over several months or years.

These plans make it easier to afford a high-quality prosthetic without straining finances. Some plans require an initial down payment, followed by monthly installments.

Medical loan programs are another option for financing a prosthetic.

Some banks and healthcare lenders offer low-interest loans for medical expenses, making it possible to afford a prosthetic while keeping payments manageable.

Checking the terms of these loans, including interest rates and repayment periods, ensures they fit within a long-term financial plan.

Certain prosthetic clinics and manufacturers also provide in-house payment plans with flexible options.

Discussing these possibilities with a provider can reveal alternative ways to reduce the financial burden.

Choosing a Prosthetic with Lower Lifetime Costs

While the upfront cost of a prosthetic is a major factor, it’s equally important to consider long-term expenses such as maintenance, repairs, and potential replacements.

Investing in a high-quality prosthetic with durable materials may cost more initially but can save money over time by reducing the need for frequent replacements.

Prosthetics that require extensive servicing or expensive replacement parts may lead to higher overall costs.

Asking about warranty coverage, expected lifespan, and service fees before making a purchase can help in selecting a cost-effective option.

Some manufacturers offer extended warranties or service packages that cover repairs, reducing unexpected expenses down the line.

As prosthetic technology continues to evolve, new innovations are making advanced upper limb prosthetics more affordable and accessible. From 3D printing to AI-driven control systems, modern advancements are helping to reduce manufacturing costs while improving functionality. Understanding how these technologies impact pricing can help users make better financial decisions when choosing a prosthetic.

The Role of Technology in Reducing Prosthetic Costs

As prosthetic technology continues to evolve, new innovations are making advanced upper limb prosthetics more affordable and accessible.

From 3D printing to AI-driven control systems, modern advancements are helping to reduce manufacturing costs while improving functionality.

Understanding how these technologies impact pricing can help users make better financial decisions when choosing a prosthetic.

3D Printing and Affordable Customization

One of the biggest breakthroughs in prosthetic development is the use of 3D printing.

Traditional prosthetic manufacturing involves time-consuming processes that require molds, casting, and manual adjustments, which significantly increase costs.

With 3D printing, prosthetic components can be created with precision at a fraction of the price.

Robobionics incorporates 3D printing technology to design lightweight and highly customized prosthetics.

By scanning a user’s residual limb, manufacturers can create a socket that fits perfectly without the need for extensive adjustments.

This not only reduces production time but also eliminates unnecessary costs associated with traditional manufacturing.

Another advantage of 3D printing is the ability to create replacement parts quickly and affordably.

Instead of purchasing an entirely new prosthetic due to minor damage or wear, users can simply replace specific components, making long-term maintenance more cost-effective.

Open-Source Prosthetic Designs

The growing trend of open-source prosthetic designs is also helping to lower costs.

Organizations and researchers around the world are developing free, shareable prosthetic blueprints that can be modified and produced using 3D printing.

These designs allow for the creation of functional prosthetics at a significantly lower price compared to commercially available options.

Some non-profit groups and prosthetic labs provide free access to these designs, making it easier for individuals to obtain an affordable prosthetic solution.

While open-source prosthetics may not have the same advanced technology as high-end bionic hands, they offer a practical and budget-friendly alternative for those who need basic functionality.

AI and Machine Learning for Cost-Effective Performance

Artificial intelligence and machine learning are playing a growing role in improving prosthetic performance while reducing costs.

AI-driven prosthetics can learn a user’s movement patterns and adapt over time, reducing the need for expensive custom programming.

Instead of requiring multiple in-person adjustments with a prosthetist, AI-based software can make real-time refinements, leading to better efficiency and lower servicing costs.

Smart prosthetics with self-learning capabilities can also improve battery efficiency, reducing power consumption and the need for frequent recharging.

This helps lower long-term expenses associated with battery replacements and maintenance.

Locally Manufactured vs. Imported Prosthetics

Another factor that significantly impacts pricing is whether a prosthetic is locally manufactured or imported.

Imported prosthetics often come with additional costs such as customs duties, shipping fees, and extended wait times for repairs.

In contrast, locally made prosthetics, such as those designed by Robobionics, offer faster service, more affordable pricing, and easier access to replacement parts.

By choosing a domestically produced prosthetic, users can benefit from reduced costs without sacrificing quality.

Many local manufacturers also provide personalized support, ensuring that users receive a device tailored to their specific needs.

Conclusion

The cost of an advanced upper limb prosthetic can be high, but understanding the factors that influence pricing can help users make informed decisions. From body-powered prosthetics to high-tech bionic hands, each option comes with different costs based on materials, technology, and customization. While initial expenses may seem overwhelming, long-term affordability can be improved through proper maintenance, financial assistance programs, and innovative cost-saving technologies like 3D printing.

Exploring insurance coverage, grants, and crowdfunding can help reduce out-of-pocket costs, while choosing a locally manufactured prosthetic can lower expenses associated with imports and repairs. Investing in a durable, well-fitted device ensures better performance and minimizes the need for frequent replacements, saving money over time.

At Robobionics, we are committed to making high-quality prosthetics more accessible and cost-effective. Whether you need a reliable body-powered solution or a cutting-edge myoelectric hand, we offer innovative designs tailored to your needs. Book a free consultation today and explore the best prosthetic options within your budget.

A prosthetic is more than just a device—it’s a tool for independence, confidence, and a better quality of life. With the right planning and support, an advanced prosthetic can be both functional and affordable.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.