Explore essential factors to consider before choosing a hemipelvectomy prosthetic, including functionality, comfort, fitment, and lifestyle compatibility.

Hemipelvectomy Prosthetics: What You Need to Know Before Choosing One

Losing a leg and part of the pelvis is a life-changing experience, and finding the right prosthetic is a crucial step toward regaining mobility. Hemipelvectomy prosthetics are specially designed to restore balance, movement, and independence for individuals who have undergone this complex amputation. Choosing the right prosthetic is not just about replacing the missing limb—it’s about finding a solution that offers comfort, stability, and ease of movement.

Since hemipelvectomy amputations remove not only the leg but also part of the pelvic bone, standard prosthetics do not provide the support needed for everyday activities. A well-designed prosthetic must compensate for the missing hip joint, distribute weight evenly, and allow for a natural walking motion. Modern technology has made these prosthetics lighter, more adaptable, and more comfortable than ever before.

Hemipelvectomy prosthetics are among the most complex prosthetic solutions because they must replace not only the leg but also the hip joint and part of the pelvis. Unlike standard prosthetics that attach below the knee or at the thigh, these devices require a custom-made socket that extends over the waist to provide stability and support.

Understanding Hemipelvectomy Prosthetics

Hemipelvectomy prosthetics are among the most complex prosthetic solutions because they must replace not only the leg but also the hip joint and part of the pelvis. Unlike standard prosthetics that attach below the knee or at the thigh, these devices require a custom-made socket that extends over the waist to provide stability and support.

Since the natural hip joint is no longer available to guide movement, the prosthetic must be designed to help users shift their weight properly, maintain balance, and walk smoothly.

How Hemipelvectomy Prosthetics Work

A hemipelvectomy prosthesis is made up of several components, each designed to mimic the function of the missing limb and provide maximum mobility. The most important part is the custom-fitted socket, which wraps around the torso and helps distribute body weight evenly.

This is crucial because, without a well-fitted socket, the prosthetic can become uncomfortable and difficult to use.

The prosthetic leg includes an artificial hip joint that allows movement, a knee joint for bending, and a foot that provides stability while walking. Some prosthetics use mechanical joints, while others incorporate microprocessor-controlled components that adjust automatically to different walking speeds and terrains.

These advanced systems make movement smoother and reduce the effort needed to walk.

Adapting to a New Way of Moving

Since hemipelvectomy prosthetics replace both the leg and hip, users must learn a new way of moving. The absence of a natural hip joint means that walking requires different muscle groups and a shift in weight distribution.

Physical therapy is essential in this process, helping users build strength and coordination to move confidently.

Walking with a hemipelvectomy prosthetic often involves using the pelvis and core muscles to swing the leg forward. At first, this motion can feel unnatural, but with practice, users develop a rhythm that allows them to walk efficiently.

Some users start with crutches or parallel bars for support before transitioning to independent walking.

Everyday movements like standing up, sitting down, and climbing stairs also require adjustments. Since balance is different from before, users learn how to shift their weight correctly to avoid falls.

With time and training, most individuals can regain mobility and return to an active lifestyle.

The Role of Comfort in Choosing a Prosthetic

One of the biggest challenges with hemipelvectomy prosthetics is achieving a comfortable fit. Because the socket wraps around the waist and lower torso, pressure points can develop if the fit is not perfect.

A poorly fitted prosthetic can cause discomfort, skin irritation, and even long-term posture problems.

A well-designed prosthetic is made to fit the user’s specific body shape, ensuring even pressure distribution and reducing the risk of discomfort. Materials like lightweight carbon fiber or medical-grade silicone help create a balance between strength and flexibility, making the prosthetic both durable and comfortable.

Finding the right hemipelvectomy prosthetic is about more than just replacing a missing limb—it’s about ensuring comfort, mobility, and confidence in daily life. Since this type of prosthesis is complex, it must be custom-fitted to the user’s body and designed to support natural movement. Several key factors play a role in selecting the best option, from the fit of the socket to the type of joint mechanisms used.

Choosing the Right Hemipelvectomy Prosthetic

Finding the right hemipelvectomy prosthetic is about more than just replacing a missing limb—it’s about ensuring comfort, mobility, and confidence in daily life. Since this type of prosthesis is complex, it must be custom-fitted to the user’s body and designed to support natural movement.

Several key factors play a role in selecting the best option, from the fit of the socket to the type of joint mechanisms used.

The Importance of a Well-Fitted Socket

The socket is the foundation of any hemipelvectomy prosthesis. It wraps around the waist and lower torso, holding the prosthetic leg securely in place. A poorly fitted socket can cause pain, skin irritation, and difficulty in movement.

Since the weight of the body is distributed differently after a hemipelvectomy, the socket must be designed to provide maximum support without creating pressure points.

Prosthetists use advanced scanning and molding techniques to ensure the socket fits perfectly. Some sockets include gel liners or padding to improve comfort and reduce friction.

A good fit allows the user to move freely without excessive rubbing or discomfort. Over time, adjustments may be necessary to accommodate changes in body shape or weight.

Mechanical vs. Microprocessor-Controlled Joints

Hemipelvectomy prosthetics come with either mechanical or microprocessor-controlled joints. Mechanical joints are basic hinge-style components that allow movement but require the user to manually control their motion.

These are durable and reliable but require more effort while walking.

Microprocessor-controlled joints, on the other hand, use advanced sensors to adjust the movement of the prosthetic based on walking speed and terrain. These intelligent systems mimic the way a natural hip and knee function, making walking smoother and more energy-efficient.

While they tend to be more expensive, they provide a much more natural walking experience and reduce strain on the rest of the body.

The Role of the Prosthetic Foot

The foot plays a crucial role in balance and stability. A good hemipelvectomy prosthetic foot should absorb shock, provide traction, and help with the push-off motion needed for walking.

Some feet are designed for everyday use, while others are specialized for high-impact activities like running or hiking.

Energy-returning feet, made from carbon fiber, store and release energy with each step, making walking feel more natural. Other designs focus on comfort and flexibility, ensuring the user can walk on different terrains without discomfort.

The choice depends on the user’s lifestyle and daily activity level.

Weight and Material Considerations

Since hemipelvectomy prosthetics replace an entire leg and hip, keeping the prosthetic as lightweight as possible is important. Heavy prosthetics can lead to fatigue and difficulty in movement.

Modern designs use materials like carbon fiber, titanium, and medical-grade plastics to keep the prosthetic strong yet lightweight.

A well-balanced prosthetic reduces the energy needed to walk and prevents strain on the spine and remaining muscles. Working with an experienced prosthetist ensures that the right materials and components are selected for optimal mobility.

Adapting to a hemipelvectomy prosthetic is a gradual process that requires both physical and mental adjustment. Since the body moves differently without a natural hip joint, users must learn new techniques for walking, balancing, and performing daily activities. Rehabilitation plays a key role in helping individuals regain mobility and confidence in their prosthetic.

Rehabilitation and Adjusting to a Hemipelvectomy Prosthetic

Adapting to a hemipelvectomy prosthetic is a gradual process that requires both physical and mental adjustment. Since the body moves differently without a natural hip joint, users must learn new techniques for walking, balancing, and performing daily activities.

Rehabilitation plays a key role in helping individuals regain mobility and confidence in their prosthetic.

The Role of Physical Therapy

Physical therapy is essential for anyone using a hemipelvectomy prosthetic. Since the prosthetic relies on the movement of the pelvis and core muscles, users must strengthen these areas to improve stability.

Therapists guide individuals through exercises that build endurance, enhance coordination, and train the body to use the prosthetic effectively.

Early therapy sessions focus on basic movements such as shifting weight, standing up, and maintaining balance. As strength improves, therapy progresses to more complex activities, including walking without support, navigating stairs, and moving across uneven surfaces.

These exercises help users develop a natural rhythm while walking and reduce the effort required for movement.

Therapists also teach users how to fall safely and get back up, an important skill when adjusting to a new way of walking. Learning how to recover from a misstep without injury is essential for long-term confidence and independence.

Developing a New Walking Pattern

Walking with a hemipelvectomy prosthetic is different from walking with a standard prosthetic. Since there is no natural hip joint, the body must compensate by using the pelvis to swing the leg forward.

This movement is known as “hip hiking” and is a key technique for walking efficiently with this type of prosthetic.

At first, this motion may feel unnatural, but with practice, users develop a smooth and controlled walking pattern. Many start with parallel bars or a walker for support, gradually transitioning to using a cane or walking independently.

Over time, as balance improves, most users can move comfortably without assistance.

Gait training focuses on improving posture, preventing excessive leaning, and ensuring that weight is distributed evenly. If the body compensates too much on one side, it can lead to muscle strain, back pain, and posture problems.

Proper training ensures a balanced and energy-efficient walking style.

Overcoming Everyday Challenges

Daily activities such as getting in and out of a chair, entering a car, or climbing stairs require different movement strategies. Sitting down and standing up involve shifting weight carefully to avoid imbalance.

Learning the safest ways to perform these tasks makes daily life easier and prevents injuries.

Navigating different terrains, such as grass, slopes, or rough pathways, takes practice. Initially, users may feel more comfortable using a cane or walking aid, but with time, confidence grows.

Many users find that once they have adjusted to their prosthetic, they can return to a highly active lifestyle, including travel, sports, and outdoor activities.

At Robobionics, we emphasize a structured rehabilitation approach that includes gamified home-based exercises. These interactive programs help users stay engaged in their recovery and track their progress.

The combination of physical therapy, guided training, and the right prosthetic ensures that users regain mobility and independence as smoothly as possible.

Adjusting to a hemipelvectomy prosthetic is not just about rehabilitation—it’s about embracing a new way of life. Long-term success with a prosthetic depends on maintaining good physical health, keeping the prosthesis in optimal condition, and adapting daily activities to ensure comfort and mobility. With time, users develop confidence in their movement and find ways to integrate their prosthetic seamlessly into their routine.

Long-Term Adaptation and Lifestyle with a Hemipelvectomy Prosthetic

Adjusting to a hemipelvectomy prosthetic is not just about rehabilitation—it’s about embracing a new way of life. Long-term success with a prosthetic depends on maintaining good physical health, keeping the prosthesis in optimal condition, and adapting daily activities to ensure comfort and mobility.

With time, users develop confidence in their movement and find ways to integrate their prosthetic seamlessly into their routine.

Maintaining Physical Health for Better Mobility

Using a hemipelvectomy prosthetic requires additional energy compared to walking with a natural leg. This means that maintaining strength and flexibility is important for long-term comfort.

Regular exercise helps keep the core, lower back, and remaining leg strong, which improves balance and reduces strain on the body.

Stretching exercises prevent stiffness, while strength training ensures that the muscles needed for movement stay active. Activities like swimming, yoga, and cycling are excellent for maintaining overall fitness while being gentle on the joints.

Many prosthetic users find that staying active improves not just their physical health but also their confidence in movement.

Weight management also plays a role in prosthetic comfort. Since the socket fits around the waist and pelvis, changes in weight can affect how the prosthetic fits.

Regular check-ups with a prosthetist help ensure that adjustments are made as needed to maintain a secure and comfortable fit.

Caring for the Prosthetic for Long-Term Use

Like any mobility aid, a hemipelvectomy prosthetic requires regular care and maintenance to function properly. The socket, joints, and foot should be inspected regularly for signs of wear.

Any unusual noises, stiffness, or discomfort may indicate that adjustments or repairs are needed.

The socket should be cleaned daily to prevent skin irritation and bacterial buildup. Using mild soap and warm water keeps it hygienic, while moisture-wicking liners help reduce sweating and friction.

Checking the skin for pressure points or redness ensures that the prosthetic is not causing discomfort.

For prosthetics with microprocessor-controlled joints, occasional software updates and battery checks may be required to keep the system functioning smoothly. A well-maintained prosthetic not only lasts longer but also provides a better overall experience for the user.

Adapting to Different Environments and Activities

One of the most rewarding aspects of adjusting to a hemipelvectomy prosthetic is returning to favorite activities. While the initial focus is on walking and everyday mobility, many users eventually explore hobbies like hiking, cycling, or even running with a specialized prosthesis.

Adaptive sports and recreational activities provide opportunities to stay active while improving balance and coordination.

Traveling with a prosthetic requires some planning, but with preparation, users can enjoy smooth experiences. Understanding airport security procedures, carrying extra prosthetic supplies, and choosing accessible accommodations make trips more comfortable.

Many users find that after adjusting to their prosthetic, they can navigate travel just as easily as before.

At Robobionics, we believe that life with a prosthetic should be as unrestricted as possible. Our team provides ongoing support to ensure that users continue to get the best performance from their prosthetic.

Whether it’s adjustments, rehabilitation guidance, or advanced prosthetic solutions, we are committed to helping every user regain independence and confidence.

Adjusting to a hemipelvectomy prosthetic is not just a physical process—it is an emotional journey as well. Losing a leg and part of the pelvis is a life-altering event, and while prosthetics restore mobility, they also bring psychological adjustments. Many users experience a mix of emotions, from frustration to empowerment, as they adapt to their new way of moving. Understanding the emotional impact and finding strategies to build confidence can make the transition smoother and more fulfilling.

The Psychological and Emotional Journey of Using a Hemipelvectomy Prosthetic

Adjusting to a hemipelvectomy prosthetic is not just a physical process—it is an emotional journey as well. Losing a leg and part of the pelvis is a life-altering event, and while prosthetics restore mobility, they also bring psychological adjustments.

Many users experience a mix of emotions, from frustration to empowerment, as they adapt to their new way of moving. Understanding the emotional impact and finding strategies to build confidence can make the transition smoother and more fulfilling.

Overcoming the Fear of Standing Out

One of the most common emotional challenges is feeling self-conscious about using a prosthetic. Since hemipelvectomy prosthetics are larger and more complex than standard leg prosthetics, some users worry about how they will be perceived by others.

The thought of walking differently, using assistive devices, or needing extra time to adjust in social situations can create anxiety.

However, many users find that with time, they become more comfortable and confident. The key is to shift the focus from what is different to what is possible.

Instead of viewing the prosthetic as something that sets them apart, users can embrace it as a tool that restores their independence. Some even see it as a symbol of resilience, reminding them of their strength in overcoming adversity.

Talking to others who have gone through similar experiences can be incredibly helpful. Peer support groups, online communities, and mentorship programs allow users to share their concerns and gain perspective from those who have successfully adapted to a hemipelvectomy prosthetic.

Building Confidence in Movement

For many users, the fear of falling or struggling with mobility can be overwhelming at first. Since walking with a hemipelvectomy prosthetic requires different movements than before, it takes time to build trust in the device.

The initial learning curve can feel frustrating, especially when simple tasks like standing, sitting, or stepping onto a curb feel unfamiliar.

Confidence in movement comes with practice and patience. The more users engage in walking exercises, balance training, and real-world movement scenarios, the more they develop trust in their prosthetic.

Setting small, achievable goals—such as walking a short distance without support or standing for extended periods—helps users track progress and feel a sense of accomplishment.

Professional guidance plays a significant role in building confidence. Working with a prosthetist and physical therapist ensures that users receive the right techniques and adjustments to maximize comfort and efficiency.

The more comfortable and functional the prosthetic feels, the more natural movement becomes.

Navigating Social and Professional Life

Returning to work, social gatherings, or public places with a prosthetic can feel intimidating at first. Many users worry about how others will react, whether they will face questions, or if they will be able to keep up with daily demands.

Having a prepared mindset helps in these situations. Some users choose to openly discuss their prosthetic when asked, while others prefer to redirect conversations to other topics.

There is no right or wrong approach—what matters is that the individual feels in control of the interaction.

In professional settings, users may need to make small adaptations to their workspace, such as ensuring they have comfortable seating or access to areas with ramps or elevators.

Many employers are supportive and willing to accommodate mobility needs to create a comfortable work environment.

Over time, users realize that their prosthetic does not define them. Once they regain confidence in their abilities, they often find that they can engage in their social and professional lives just as they did before, with minimal limitations.

The Role of Mental Health Support

The emotional impact of limb loss and prosthetic use can sometimes lead to stress, anxiety, or even depression. It is important for users to acknowledge these feelings and seek support when needed.

Talking to a counselor, joining a support group, or engaging in activities that bring joy and relaxation can help maintain mental well-being.

Many users discover new passions or reconnect with old hobbies during their recovery journey. Creative outlets like art, writing, or sports can provide a sense of purpose and a way to express emotions.

The goal is to build a lifestyle that feels fulfilling, regardless of physical changes.

At Robobionics, we understand that adjusting to a prosthetic is about more than mobility—it’s about regaining confidence, purpose, and independence.

We are committed to supporting our users not just with high-quality prosthetics but also with the knowledge, encouragement, and resources they need to thrive.

The world of prosthetic technology has advanced rapidly, making hemipelvectomy prosthetics more functional, comfortable, and adaptable than ever before. The challenges of replacing both the leg and part of the pelvis have led to groundbreaking innovations that improve mobility, reduce strain, and enhance the overall user experience. With cutting-edge materials, smart systems, and biomechanical research, today’s prosthetics offer a level of freedom that was once unimaginable.

Innovations in Hemipelvectomy Prosthetic Technology

The world of prosthetic technology has advanced rapidly, making hemipelvectomy prosthetics more functional, comfortable, and adaptable than ever before.

The challenges of replacing both the leg and part of the pelvis have led to groundbreaking innovations that improve mobility, reduce strain, and enhance the overall user experience.

With cutting-edge materials, smart systems, and biomechanical research, today’s prosthetics offer a level of freedom that was once unimaginable.

Lightweight and High-Strength Materials

Traditional prosthetics were often heavy and bulky, making movement difficult and tiring. Modern hemipelvectomy prosthetics use lightweight materials such as carbon fiber, titanium, and medical-grade plastics.

These materials provide the strength needed for durability while significantly reducing weight, allowing users to move with less effort.

Carbon fiber, in particular, offers flexibility and energy return, meaning that when a user takes a step, the prosthetic absorbs and then releases energy, making walking more efficient.

This reduces fatigue and helps users maintain a more natural gait. Advanced silicone liners inside the socket also improve comfort by reducing friction and cushioning pressure points.

Microprocessor-Controlled Joints for Natural Movement

One of the biggest breakthroughs in hemipelvectomy prosthetics is the use of microprocessor-controlled hip and knee joints. Unlike traditional mechanical joints, which require the user to manually adjust their movement, microprocessor-controlled systems use sensors and artificial intelligence to analyze how the user is walking.

The prosthetic then automatically adjusts in real time to provide smoother, more natural movement.

For example, if a user is walking on flat ground, the prosthetic adapts to conserve energy. If they are walking uphill or on uneven terrain, the system provides additional support for stability.

Some advanced models even detect when a user is about to sit down and adjust the knee joint to make the movement easier. This level of responsiveness greatly improves confidence and reduces the physical effort needed to move.

Bionic and Mind-Controlled Prosthetics

While still in the early stages, research in bionic prosthetics is making it possible for users to control their prosthetic limbs using their own muscle signals or even brain activity.

These prosthetics use electrodes placed on the skin or implanted in the body to detect nerve signals and translate them into movement.

For hemipelvectomy users, this technology holds great promise in making walking more intuitive. Instead of relying solely on manual adjustments, future prosthetics could respond directly to the user’s thoughts or natural muscle contractions.

This could allow for smoother, faster movement and greater independence.

3D Printing for Custom Fit and Affordability

One of the biggest challenges with hemipelvectomy prosthetics is ensuring a perfect fit. Every user’s body shape is unique, and even small differences in socket design can affect comfort and performance.

3D printing technology has revolutionized prosthetic manufacturing by allowing for fully customized designs at a fraction of the time and cost of traditional methods.

With 3D scanning, prosthetists can create an exact digital model of a user’s body and print a socket that fits perfectly. This reduces the trial-and-error process of adjustments and makes prosthetics more accessible.

Additionally, 3D printing allows for modular components, meaning that if a part of the prosthetic wears out, it can be replaced individually rather than requiring a full prosthetic replacement.

Smart Prosthetics with Mobile Integration

Technology is also making it easier for users to track their prosthetic performance through smartphone apps. Some modern hemipelvectomy prosthetics connect to mobile apps via Bluetooth, allowing users to monitor step count, walking patterns, and battery life for microprocessor-controlled joints.

These apps provide real-time feedback, helping users adjust their gait and improve efficiency.

For users with adjustable suspension systems, mobile integration allows them to fine-tune the fit of their prosthetic throughout the day. If the socket feels too tight or loose, they can make minor modifications through the app without needing an immediate visit to a prosthetist.

The Future of Hemipelvectomy Prosthetics

The next decade promises even more exciting advancements in prosthetic technology. Researchers are working on prosthetics with sensory feedback, which would allow users to “feel” sensations like pressure, temperature, or texture through artificial nerves.

This could significantly improve stability and awareness while walking.

At Robobionics, we stay at the forefront of prosthetic innovation to provide our users with the latest technology available.

Our commitment is to offer prosthetic solutions that not only restore mobility but also enhance quality of life through comfort, efficiency, and advanced functionality.

Conclusion

Choosing the right hemipelvectomy prosthetic is a life-changing decision that impacts mobility, comfort, and overall well-being. Modern prosthetic technology has made it possible for users to regain independence with lightweight materials, advanced joint systems, and custom-fitted designs. While the adjustment period can be challenging, proper rehabilitation, confidence-building, and long-term care ensure a smooth transition to using a prosthetic.

Beyond physical movement, the emotional and psychological journey of adapting to a prosthetic is just as important. With the right support, mindset, and technology, users can return to their favorite activities, regain confidence in social situations, and live a fulfilling life. Advances in microprocessor-controlled joints, 3D printing, and bionic technology continue to push the boundaries of what prosthetics can achieve, making movement more intuitive and natural than ever before.

At Robobionics, we are committed to providing high-quality, innovative prosthetic solutions tailored to each user’s needs. Whether you are exploring your first prosthetic or looking for an upgrade, we are here to guide you through the process. Contact us today to learn how we can help restore your mobility and independence.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
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We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

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TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.