Discover key differences in gait training techniques for partial foot versus hemipelvectomy amputees to enhance mobility, comfort, and independence.

How Gait Training Differs for Partial Foot and Hemipelvectomy Amputees

Learning to walk again after an amputation is a journey that goes far beyond just wearing a prosthetic. It takes time, practice, and the right kind of training. This process is called gait training, and it is not the same for every person. The type of amputation you have plays a big role in how your body moves, how your weight shifts, and how your muscles respond. For people with partial foot amputations, the challenges are very different from those faced by someone with a hemipelvectomy, which is one of the most complex types of amputations.

At Robobionics, we meet many individuals on different points of this path. Some have lost just a part of their foot, while others are living with the loss of an entire leg and part of the pelvis. We work closely with them to help build a walking style that feels natural, safe, and comfortable. Gait training is not about copying how others walk—it’s about finding what works for your body.

Partial foot amputation happens when a part of the foot is removed. This can include just a toe, the front part of the foot, or even the whole midfoot. It might seem like a small change, but the foot plays a big role in how we walk. It helps us balance, push off the ground, and stay stable. Even a small part of the foot being removed can cause major changes in how the rest of the body moves.

Understanding Partial Foot Amputation and Its Impact on Walking

Partial foot amputation happens when a part of the foot is removed. This can include just a toe, the front part of the foot, or even the whole midfoot. It might seem like a small change, but the foot plays a big role in how we walk. It helps us balance, push off the ground, and stay stable.

Even a small part of the foot being removed can cause major changes in how the rest of the body moves.

How Gait Changes After Partial Foot Amputation

After a partial foot amputation, the most noticeable change is the loss of the push-off phase during walking. Normally, we push off with our toes and the ball of the foot, which helps move the body forward smoothly.

When this part of the foot is gone, it becomes harder to take that final step, so the body starts to overcompensate. Many people begin to lift their legs higher or use their hips more, which can cause extra strain on other joints over time.

Another issue is balance. Toes help us feel the ground and adjust quickly if we start to fall. Without them, it becomes harder to react, especially on uneven ground or when turning. This can make someone feel unsure or even fearful while walking.

Partial foot prosthetics are designed to fill in the missing part of the foot and help restore a natural walking motion. At Robobionics, we design lightweight, ergonomic foot solutions that blend comfort and function. But wearing a prosthetic is just the beginning—the real change comes with training.

The Focus of Gait Training for Partial Foot Amputees

Gait training for someone with a partial foot amputation focuses heavily on foot placement, balance, and regaining that push-off motion. Physical therapists often work on helping the person relearn how to roll through their foot from heel to toe, even if the toe is no longer there.

They use special exercises that improve strength in the ankle and calf, which are key muscles in walking.

Therapists also focus on walking evenly. It’s common to favor the uninjured side, which can cause an uneven walk or limp. Over time, this can lead to pain in the back, knees, or hips. Gait training helps fix these patterns early, making walking feel more natural again.

In many cases, we also introduce gamified home-based rehabilitation, which helps our users stay consistent with their practice in a fun and easy way. These are especially helpful for building confidence while walking indoors before heading outside.

If you’re thinking about starting prosthetic use, book a free demo of our solutions at Robobionics and see how easy mobility can be.

A hemipelvectomy is one of the most complex forms of amputation. It involves the removal of an entire leg along with a part or all of the pelvic bone on one side. This type of amputation changes the body’s structure completely. There’s no remaining thigh, knee, or hip joint on the affected side. That means walking becomes a full-body activity that depends on the arms, back, and the remaining leg far more than in other cases.

What Happens in a Hemipelvectomy Amputation

A hemipelvectomy is one of the most complex forms of amputation. It involves the removal of an entire leg along with a part or all of the pelvic bone on one side. This type of amputation changes the body’s structure completely.

There’s no remaining thigh, knee, or hip joint on the affected side. That means walking becomes a full-body activity that depends on the arms, back, and the remaining leg far more than in other cases.

Because the body’s center of gravity shifts so dramatically, the person has to learn to balance in a whole new way. It’s not just about learning to walk again—it’s about learning to move the entire body differently. Every step requires more effort, and every movement needs to be carefully practiced.

At Robobionics, we’ve seen firsthand how life-changing a good prosthetic and the right kind of training can be for hemipelvectomy amputees. These are not just technical solutions—they’re emotional turning points. We help individuals build strength, learn new walking strategies, and most of all, rediscover their independence.

How Gait Training Works After Hemipelvectomy

Gait training after a hemipelvectomy is very different from partial foot cases. The person is now using a full-body prosthetic setup that might include a custom-made hip socket, artificial thigh, knee, and foot. These are connected to support the full side of the body that is missing.

Since the pelvis plays a major role in walking, its loss means the artificial limb has to take on that role. Gait training here focuses first on balance while standing.

Before a person can walk, they must learn to shift their body weight over their remaining hip and spine without falling. This stage often takes patience, but it’s crucial.

Once balance is more stable, the focus shifts to controlled movement. Most prosthetic systems for hemipelvectomy patients use a swing-through gait. That means the person swings their prosthetic leg forward while using crutches or a walker for support.

The motion can feel awkward at first, but with practice, it becomes more fluid. The trick is to build rhythm and reduce how much energy each step uses.

Therapists also work a lot on core and upper body strength. Unlike partial foot amputees, who mainly work on lower body movement, hemipelvectomy patients rely heavily on their arms and shoulders for support. Training includes strengthening those muscles, improving posture, and learning how to walk longer distances without fatigue.

The psychological side of this journey is just as important. Gait training for hemipelvectomy patients can be challenging, especially in the early stages. That’s why our team at Robobionics includes not just technical experts, but compassionate care providers who support you at every step—emotionally and physically.

Though both types of amputations affect walking, the training involved is quite different in both intensity and approach. Understanding these differences helps set realistic goals and gives both patients and caregivers a clearer path forward. Gait training isn't just about movement—it's about confidence, safety, and long-term health.

Key Differences in Gait Training Between Partial Foot and Hemipelvectomy Amputees

Though both types of amputations affect walking, the training involved is quite different in both intensity and approach. Understanding these differences helps set realistic goals and gives both patients and caregivers a clearer path forward. Gait training isn’t just about movement—it’s about confidence, safety, and long-term health.

Weight Distribution and Balance Needs

With partial foot amputees, the core of gait training focuses on fine-tuning balance and pressure distribution in the foot. These users still have their ankle and heel, so training revolves around helping them make better use of what’s left.

The goal is to teach the body how to roll the foot naturally, even if the toes are no longer present. Balance is mostly a matter of retraining foot movement and improving ankle control.

For hemipelvectomy patients, however, balance is a full-body challenge. There’s no leg or hip joint on one side, so the body has to learn a whole new way to stay upright. Instead of adjusting the foot, training focuses on the spine, upper body, and remaining leg.

Every step becomes an act of careful balance, and the person has to rely on their arms and assistive devices like crutches or walkers during the early stages.

That’s why our prosthetic services at Robobionics are always custom-built. Each prosthetic system is designed with the individual’s body structure and movement style in mind. This allows us to give better support for balance while keeping the prosthetic as light and ergonomic as possible.

Energy Use and Muscle Engagement

Another major difference in gait training is how much energy each movement requires. People with partial foot amputations often use slightly more energy than usual because they’re missing the natural push-off at the end of each step.

But overall, the energy cost of walking isn’t dramatically higher once they’ve adapted.

In contrast, hemipelvectomy amputees use a lot more energy for every step. Without a hip or leg to power movement, they depend on their arms, shoulders, and back to swing the prosthetic forward. This type of movement takes more effort and causes faster fatigue, especially in the early stages of training.

Our gamified home-based rehab programs at Robobionics help users practice in short, engaging sessions. Instead of long and tiring sessions, our approach uses bite-sized training that gradually builds strength and stamina. It’s a big help, especially for users recovering from high-level amputations.

Walking Speed and Step Style

Partial foot amputees can often return to a near-normal walking speed once they’ve adjusted. Their steps might be a bit shorter, but with the right prosthetic insert and training, they can usually walk smoothly without much limping.

For hemipelvectomy users, walking is slower by nature. The prosthetic leg has no active muscles, so every step takes a bit more time and effort. The swing-through gait also creates a unique walking rhythm. Instead of the smooth roll of a normal step, it’s more of a lift and swing motion, supported by upper body momentum.

Helping users build a comfortable and safe walking style is our top priority. During the gait training process, our therapists watch closely for signs of overcompensation or awkward posture. The earlier these habits are corrected, the easier it is to build long-term mobility and avoid injuries.

Interested in trying gait training with personalized care? Book a demo session at one of our Robobionics partner clinics like Omnify Prosthetics. We’ll walk you through what to expect and how our solutions can help you move forward—literally.

The type of prosthetic device used plays a massive role in how successful gait training can be. It’s not just about filling the physical gap left by an amputation—it’s about helping the body move better, stay balanced, and feel stable with every step. At Robobionics, we design prosthetics not only for function but also for comfort, ease of use, and adaptability. This is especially important when you consider how different the needs are between partial foot and hemipelvectomy amputees.

Role of Prosthetics in Gait Training: Custom Solutions for Different Needs

The type of prosthetic device used plays a massive role in how successful gait training can be. It’s not just about filling the physical gap left by an amputation—it’s about helping the body move better, stay balanced, and feel stable with every step.

At Robobionics, we design prosthetics not only for function but also for comfort, ease of use, and adaptability. This is especially important when you consider how different the needs are between partial foot and hemipelvectomy amputees.

Prosthetics for Partial Foot Amputees

For partial foot users, the prosthetic often looks simple but has a big job. It replaces the missing toes or forefoot and supports the natural roll of the foot while walking. This helps restore the push-off and improves the user’s ability to walk evenly.

The insert must be thin and light so it fits inside a shoe without causing discomfort. Many times, these devices are made with soft yet strong materials that blend with the skin and move naturally with the rest of the foot.

A key feature of a well-made partial foot prosthetic is energy return. It stores a little bit of energy when the foot hits the ground and releases it during push-off. This small detail can make a big difference in how walking feels.

At Robobionics, we use advanced 3D printing to create precise, comfortable fits that support both function and daily comfort. Since every foot is unique, every prosthetic we make is tailored to match that shape. Our goal is to make sure users can walk longer, stand easier, and move without worry.

If you’re currently managing a partial foot amputation, don’t settle for off-the-shelf solutions. Book a free demo with Robobionics to experience how a personalized prosthetic can transform your gait and your daily routine.

Prosthetics for Hemipelvectomy Amputees

Hemipelvectomy prosthetics are much more complex. They involve a full-body support system, often with a custom pelvic socket, artificial thigh, mechanical knee, and foot—all connected to mimic the shape and function of the missing side.

But unlike natural limbs, these systems have no muscles. That’s why they depend on careful design, correct alignment, and strong upper body control.

The pelvic socket is the foundation of this system. It holds the body upright and connects the artificial leg to the torso. If it doesn’t fit properly, it can cause discomfort, pain, or even lead to falls. That’s why getting the right shape, padding, and alignment is so important.

We also consider the suspension system—how the prosthetic stays attached to the body. For hemipelvectomy users, this must be strong enough to handle full-body weight but still allow for easy movement. Our prosthetic experts work closely with each user to make sure it’s secure without feeling tight or heavy.

Walking with this kind of setup takes a lot of effort. That’s why our gait training includes steps to gradually increase walking time and distance.

We help users learn where to place their weight, how to swing the leg safely, and how to keep the body upright without leaning too much. This protects the spine and prevents long-term strain.

Beyond the physical steps of learning to walk again, there’s an equally important side to gait training that often goes unseen: the emotional journey. For both partial foot and hemipelvectomy amputees, the process of adapting to a new way of walking can bring up a wide range of emotions. Frustration, fear, self-consciousness, and even moments of grief are common—and valid. Recognizing and addressing these feelings is a crucial part of rehabilitation that can deeply influence the success of gait training.

Emotional and Psychological Support in Gait Training

Beyond the physical steps of learning to walk again, there’s an equally important side to gait training that often goes unseen: the emotional journey. For both partial foot and hemipelvectomy amputees, the process of adapting to a new way of walking can bring up a wide range of emotions.

Frustration, fear, self-consciousness, and even moments of grief are common—and valid. Recognizing and addressing these feelings is a crucial part of rehabilitation that can deeply influence the success of gait training.

At Robobionics, we believe recovery is not just about mobility. It’s about restoring independence, confidence, and dignity. Each person has a unique story, and our role is to support that story with empathy and understanding as much as with technology and training.

Psychological Impact of Partial Foot Amputation

For someone with a partial foot amputation, the outward appearance might not change as drastically, especially when wearing shoes. But the internal experience can still be overwhelming. Many users feel off-balance, not just physically but emotionally.

They might doubt their ability to move safely or feel frustrated by the need to adjust something as basic as walking.

This is especially true when the changes are subtle but constant—things like avoiding uneven ground, adjusting shoes, or needing to rest more frequently. These everyday reminders can wear down a person’s self-esteem over time.

That’s why our rehab process includes not just physical guidance but emotional check-ins, giving users space to express their worries and wins.

We’ve also found that gamified home rehab can offer small, daily moments of achievement. These digital exercises help users see progress in real-time, which builds motivation and makes training feel less clinical and more rewarding. It’s not just exercise—it’s encouragement.

The Emotional Weight of Hemipelvectomy Recovery

In hemipelvectomy cases, the emotional hurdles are often deeper. The body goes through a major transformation, and with it, identity can shift too. Some users feel disconnected from their own body or uncertain about how others will perceive them.

Others are overwhelmed by the idea of walking with a complex prosthetic or being dependent on support tools like crutches in public.

We’ve worked with individuals who initially believed walking again might not be possible at all. They felt stuck, scared, or simply tired of trying. But through step-by-step gait training, combined with emotional support, we’ve helped them rebuild belief in what’s possible.

The smallest steps forward often create the biggest emotional breakthroughs.

Confidence is built, not assumed. That’s why we pair every fitting and training session with a human-centered approach. We take time to listen. We celebrate the first successful step just as much as we do the first independent walk outdoors.

That kind of support changes the way people view rehabilitation—from a burden into a personal victory.

If you’re navigating the emotional side of prosthetic use, you’re not alone. Connect with our care team to learn how Robobionics goes beyond hardware to support the heart of every journey. We’ll walk with you—through every high, every low, and every step that follows.

Learning how to walk again is only the beginning. The real success of gait training comes much later—when walking becomes natural, movement feels automatic, and daily life no longer feels limited by the prosthetic. For both partial foot and hemipelvectomy amputees, the goal is long-term adaptation, where the prosthetic becomes part of their everyday rhythm and not something they have to think about constantly.

Long-Term Adaptation and Lifestyle Integration After Gait Training

Learning how to walk again is only the beginning. The real success of gait training comes much later—when walking becomes natural, movement feels automatic, and daily life no longer feels limited by the prosthetic.

For both partial foot and hemipelvectomy amputees, the goal is long-term adaptation, where the prosthetic becomes part of their everyday rhythm and not something they have to think about constantly.

At Robobionics, we often say that true rehabilitation isn’t complete when you take your first steps—it’s complete when you forget you’re even counting them.

Returning to Daily Activities

For partial foot amputees, returning to everyday activities often happens quickly, especially with consistent gait training. People are able to stand for longer periods, climb stairs with more ease, and walk over uneven surfaces like gravel or grass without fear.

However, small lifestyle adjustments remain important. Choosing the right footwear, watching for pressure spots, and staying consistent with strengthening exercises help avoid setbacks like ulcers or joint strain.

We help users build habits that support their lifestyle—whether they’re returning to a job that involves long hours on their feet or enjoying more recreational activities like walking the dog, gardening, or even dancing. It’s all possible with the right preparation.

Hemipelvectomy users, on the other hand, take longer to reach the same level of comfort with daily activities, but it is achievable with the right plan and support. Initially, most need to rely on assistive devices.

But over time, many are able to manage indoor movement without them, and with enough upper body strength, some can even take short outdoor walks using their prosthetic alone.

The path might be longer, but we’ve seen incredible stories of return to independence. From commuting to work to even participating in adaptive sports, our clients constantly push the limits of what’s expected—and we’re honored to support that ambition.

Staying Mobile Over the Years

The body keeps changing, especially as time passes. Muscle tone can shift, weight can fluctuate, and joints might behave differently. For both types of amputees, this means that gait training isn’t a one-time event. It’s something that should be revisited regularly to keep movement efficient and safe.

Our users come back for regular check-ins, adjustments, and retraining sessions. Sometimes it’s a simple socket tweak. Other times, it’s a full gait review after a major life event like surgery, weight gain, or pregnancy. We welcome these moments—they are signs that life is moving forward.

This is also where the local advantage of Robobionics really matters. Unlike imported systems that require long waits for repair or replacements, our prosthetics are designed, built, and serviced right here in India. That means faster support, more affordable care, and no long gaps in mobility.

Conclusion

Gait training is not a one-size-fits-all journey. For partial foot and hemipelvectomy amputees, the goals may be similar—safe, confident movement—but the paths to get there are very different. From the structure of the body to the complexity of the prosthetic, each step must be carefully guided with the right tools, training, and emotional support.

At Robobionics, we understand these unique needs. Our team offers personalized prosthetics, gamified home-based rehab, and long-term care that empowers users to reclaim their independence at their own pace. Whether you’re adjusting to a subtle change or learning to walk with a full-limb prosthetic, we walk with you—every step, every milestone, every breakthrough.

If you’re ready to take your first step toward better mobility, book a free demo of Grippy™ or connect with our expert team. Let’s rebuild not just movement, but confidence and freedom—together.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.