Learn practical strategies to ensure your child's prosthetics remain comfortable and well-fitted through crucial growth phases and adjustments.

How to Ensure the Perfect Fit: Prosthetic Adjustments for Growing Kids

When a child loses a limb, it doesn’t just affect their body—it touches every part of their world. For parents, caregivers, and children alike, the journey to adapting to life with a prosthetic is filled with questions, emotions, and learning curves. One of the biggest challenges is making sure the prosthetic continues to fit well as the child grows.

Kids grow fast. Their bones, muscles, and bodies change constantly. A prosthetic that fit perfectly six months ago might start causing discomfort today. That’s why regular adjustments are not just helpful—they’re essential. But how do you know when to make these changes? And what’s the best way to make sure your child is always comfortable, confident, and able to move freely?

Every child grows at their own pace. Some have sudden growth spurts, while others grow steadily over time. As exciting as this is, it also means their prosthetic needs to keep up.

Understanding Growth and Its Impact on Prosthetics

Every child grows at their own pace. Some have sudden growth spurts, while others grow steadily over time. As exciting as this is, it also means their prosthetic needs to keep up.

A prosthetic is not like a regular piece of clothing that you can just replace when it gets tight. It has to move with the body, support weight properly, and stay secure without causing pain.

When a prosthetic doesn’t fit right anymore, it can rub against the skin, create pressure points, or even affect how your child walks or uses their hand.

That’s why understanding how growth impacts a prosthetic fit is the first and most important step.

The Signs of an Improper Fit

Sometimes, it’s not easy to know when a prosthetic needs adjusting. Children may not always be able to explain what’s wrong, especially if they’ve gotten used to the discomfort.

As a parent or caregiver, watching for small changes can make a big difference.

You might notice your child taking the prosthetic off more often than usual or saying it feels “weird” or “tight.” Red marks on the skin, swelling, or changes in how they walk or use the limb are clear signs that the fit needs attention.

Some kids may also stop using the prosthetic as much because it just doesn’t feel right anymore.

This is where routine check-ups matter. At Robobionics, we recommend scheduled reviews every few months, especially during growth spurts.

During these check-ups, our team examines how well the prosthetic aligns with the limb and whether any part needs to be resized, reshaped, or replaced.

Why Growth Plates Matter

Children’s bones grow from areas called growth plates. These are soft sections at the end of long bones that slowly turn into hard bone as a child matures.

If a prosthetic puts pressure on these plates, it can interfere with growth or cause pain.

That’s why the socket—the part of the prosthetic that connects with the body—needs special attention. It must cradle the limb gently but firmly, without pressing down too hard.

If your child uses a myoelectric hand like Grippy™, the socket also needs to align perfectly with the muscles and sensors for the hand to respond correctly.

With growing kids, we often design the socket to allow for a little wiggle room. Not too much, but just enough to keep things comfortable between appointments.

Our NABL-certified design standards ensure each part is safe and supportive while allowing for future changes.

Keeping an Open Dialogue

Having open conversations with your child is just as important as the physical fittings. Ask them how their prosthetic feels during play, school, and rest.

Let them know it’s okay to speak up if something doesn’t feel right. When kids are part of the conversation, they’re more likely to stay engaged in the process and tell you when something feels off.

At Robobionics, we also encourage families to reach out in-between visits. Our team is always available to answer questions and guide you on what to do if your child suddenly says, “This feels different.” You don’t need to wait for a scheduled appointment. If your child needs help, we’re just a call away.

No prosthetic, no matter how advanced, can stay a perfect fit forever—especially for a child. That’s why ongoing adjustments are not just routine—they’re part of the journey. A child’s body is always changing, and so must the prosthetic that supports them.

The Role of Regular Adjustments and Follow-ups

No prosthetic, no matter how advanced, can stay a perfect fit forever—especially for a child. That’s why ongoing adjustments are not just routine—they’re part of the journey. A child’s body is always changing, and so must the prosthetic that supports them.

These adjustments are more than just tightening a strap or adding padding. They are a careful process where prosthetists check alignment, comfort, and function.

Every tweak is designed to help the child move naturally and comfortably. Skipping these steps can lead to bigger problems later on, such as posture issues or pain.

What Happens During an Adjustment Session

At Robobionics and our partner clinics like Omnify Prosthetics, each adjustment session starts with a full check of the prosthetic and the limb.

We look at how the socket fits, whether the joints align well, and if the child’s range of motion is smooth. The skin is checked for any redness, sores, or pressure spots.

If the socket is too tight, it may need to be reshaped or remade. If the prosthetic limb seems too short compared to the other leg or arm, it may need lengthening.

For children using Grippy™, we also test the signal response from the sensors to make sure it is working well with the muscle activity.

Sometimes adjustments are small—like changing the padding or replacing a worn-out part. Other times, they may require a complete socket replacement.

Our goal is to make these changes quickly and efficiently so the child can get back to daily life without delay.

We understand how important it is for families to have fast and reliable support. That’s why we focus on local solutions.

Since Grippy™ is designed and manufactured in India, we can offer quicker services without the long wait times that often come with imported devices.

When to Schedule a Visit

Knowing when to come in for a check-up is key. While regular follow-ups every 4 to 6 months are recommended, there are moments when you should schedule a visit sooner.

If your child complains of discomfort, if you notice changes in how they walk or move, or if the limb shows signs of skin issues, it’s time to come in.

Kids who are especially active or going through a rapid growth phase might need more frequent visits. Some children may even need a new socket once or twice a year depending on how fast they grow.

It’s different for every child, and that’s why we personalize each care plan.

We keep digital records and 3D scan data so that we can track changes over time. This helps us predict upcoming needs and prepare for them.

Families appreciate this proactive approach, as it prevents emergencies and helps the child feel more secure.

If you’re unsure whether it’s time for a follow-up, contact us today and speak with a specialist.

A quick consultation can save your child from discomfort and make sure their prosthetic continues to support them as it should.

The Emotional Side of Adjustments

Adjustments aren’t just physical. They can affect a child’s emotions too. A change in how a prosthetic fits might make a child feel anxious, especially if they’ve gotten used to the way things were.

They might worry that the new fit will be harder to use, or that it will feel unfamiliar.

We make it a point to involve kids in the process. We show them what we’re doing, explain why the changes matter, and let them test it out right away.

This builds trust and gives them a sense of control. When kids understand what’s happening, they feel more confident using their prosthetic.

Parents can support this by staying positive and encouraging open communication. Let your child know that adjustments are a normal part of growing up with a prosthetic.

Help them focus on how these changes will make things better, not harder.

Our team also provides gamified home-based rehabilitation to help children adjust to their prosthetics in a fun and supportive way. These programs help train muscles, improve coordination, and make learning to use a new fit feel more like play than therapy.

Learn how gamified rehabilitation can improve your child’s prosthetic experience. Contact us today and ask about our home-based programs.

Thanks to modern technology, prosthetics today are more advanced, more responsive, and more adaptable than ever before. For children, this means a better chance at getting a prosthetic that not only fits well now but can grow and evolve with them over time. At Robobionics, we use a mix of engineering, design, and smart tools to make sure our prosthetics meet every child’s unique needs.

How Technology Makes a Better Fit Possible

Thanks to modern technology, prosthetics today are more advanced, more responsive, and more adaptable than ever before.

For children, this means a better chance at getting a prosthetic that not only fits well now but can grow and evolve with them over time. At Robobionics, we use a mix of engineering, design, and smart tools to make sure our prosthetics meet every child’s unique needs.

One of the biggest changes in recent years has been 3D printing. This allows us to create custom parts that match a child’s limb exactly. Instead of relying on guesswork or standard sizes, we take precise digital scans of the residual limb.

These scans are turned into a model, and from that, we build a socket that hugs the limb perfectly—no pressure spots, no slipping.

This level of accuracy makes a huge difference in comfort. A snug but gentle fit helps with movement, reduces the risk of skin issues, and allows the child to use their prosthetic with more ease and confidence.

And when a child grows, we can go back to those scans and compare. This helps us track growth patterns and plan the next steps more effectively.

Sensor-Based Myoelectric Technology

For upper-limb prosthetics like our Grippy™ hand, we also use myoelectric technology. This means the prosthetic moves based on muscle signals.

Small sensors inside the socket detect muscle activity when the child tries to open or close their hand. These signals are then converted into real movement in the prosthetic hand.

This setup helps kids feel more in control. It also makes the prosthetic feel like a natural part of their body rather than just a tool.

But for this to work smoothly, everything—from the socket to the sensors—must be aligned just right. Even a small shift in placement can lead to signal problems or slower response times.

That’s why we offer regular sensor calibration and socket realignment as part of our service plan. Whether your child is just starting out or has been using Grippy™ for a while, we’ll make sure the prosthetic keeps up with their body and their progress.

Easy Upgrades, Faster Repairs

Children are active by nature. They play, run, explore—and sometimes, that means wear and tear. A strong prosthetic should be able to keep up.

But when something breaks or needs replacement, waiting for parts from overseas can be frustrating.

Because our prosthetics are made right here in India, we can deliver faster repairs and easier upgrades.

Whether it’s a cracked joint, a worn-out strap, or a sensor that needs tweaking, we take care of it locally and quickly. No long delays, no stress.

This local support also means we can respond faster to growth needs. If a new socket is needed, we can design, print, and fit it—all within days, not weeks.

Parents can feel more at ease knowing their child won’t have to miss school or playtime waiting for help.

If you’re facing long wait times or repair issues with your child’s current prosthetic, let’s change that. Reach out to us for a consultation, and discover how Robobionics can support your family with speed, care, and cutting-edge technology.

A well-fitted prosthetic isn’t just about comfort—it’s about freedom. For a growing child, it means being able to play with friends, attend school without discomfort, and do everyday tasks with ease. When the fit is right, the prosthetic becomes part of their body, not a barrier.

Making Daily Life Easier with the Right Fit

A well-fitted prosthetic isn’t just about comfort—it’s about freedom. For a growing child, it means being able to play with friends, attend school without discomfort, and do everyday tasks with ease.

When the fit is right, the prosthetic becomes part of their body, not a barrier.

But achieving that takes more than just good design. It requires careful attention to how the prosthetic works during a child’s daily routine. From brushing teeth in the morning to tying shoes or climbing stairs, every movement matters.

At Robobionics, we spend time understanding how each child lives, moves, and interacts with their world. This helps us design adjustments that actually improve daily life—not just fit better on paper.

School, Play, and Confidence

School is one of the biggest areas where a child’s prosthetic must support—not hinder—their success.

A poorly adjusted limb can cause fatigue, make writing difficult, or lead to awkward movements that make the child feel different from their peers. Over time, that can affect their confidence.

That’s why we talk directly with both children and parents about what’s working and what’s not.

Maybe the hand doesn’t rotate enough to pick up a pencil properly, or the leg feels heavy after sitting in class. These small details can have a big impact.

Our team works closely with families to fine-tune each part so the child can feel more independent in class, participate in games, and not worry about their prosthetic holding them back.

If your child struggles with day-to-day tasks, we can help you explore simple, proven adjustments that improve both function and confidence.

Building Good Habits Early

One of the most powerful ways to ensure a long-lasting, comfortable fit is to build good care habits early.

Teaching your child to care for their prosthetic, clean it properly, and speak up when something doesn’t feel right gives them a sense of control. It also helps catch small problems before they grow into big ones.

We always encourage parents to involve their children in the process. Let them help wipe down the limb, learn how the parts work, and understand when to ask for help.

These small lessons lead to better outcomes and a stronger bond between the child and their prosthetic.

At Robobionics, we provide easy-to-follow care instructions tailored for kids and parents. Plus, our support team is always ready to answer questions or guide you if anything changes.

If your child has outgrown their current fit, or you’re not sure whether an adjustment is needed, book a free consultation and we’ll walk you through it step by step.

Staying Active and Involved

An active child is a happy child. We’ve seen firsthand how the right prosthetic fit helps kids stay involved in sports, dance, hobbies, and more. When everything fits well, they stop thinking about the prosthetic—and just enjoy being a kid.

That’s the goal of every adjustment we make: to help your child move through the world freely and confidently. Whether it’s cycling with friends or holding a cricket bat, the right fit makes these moments possible.

Behind every child learning to live confidently with a prosthetic is a parent or caregiver guiding them through the ups and downs. While the prosthetic itself plays a major role in mobility, a parent’s involvement can be the real game-changer. From tracking growth to helping with rehab, your support shapes how your child feels about their prosthetic—and about themselves.

Parental Involvement: The Key to Long-Term Success

Behind every child learning to live confidently with a prosthetic is a parent or caregiver guiding them through the ups and downs.

While the prosthetic itself plays a major role in mobility, a parent’s involvement can be the real game-changer.

From tracking growth to helping with rehab, your support shapes how your child feels about their prosthetic—and about themselves.

Becoming a Partner in the Process

When your child first receives a prosthetic, everything is new—new routines, new tools, new emotions. At Robobionics, we encourage parents to think of themselves not just as caregivers, but as partners in the fitting process.

This means taking part in training sessions, attending follow-ups, and asking questions during fittings.

The more you understand the mechanics of the prosthetic—how it fits, how it moves, what to look out for—the better you can support your child in daily life.

Your input helps us adjust the prosthetic more accurately. You’re the one who sees how your child behaves at home, at school, and at play, so your feedback gives us valuable insight into what’s working and what isn’t.

We also provide guidance on how to spot early warning signs of a poor fit. If your child is favoring one leg, avoiding use of their bionic hand, or getting tired quickly, you’ll be the first to notice.

Knowing how to recognize these signs can help you take quick action before small issues turn into discomfort or injury.

Creating a Home Environment That Supports Progress

The work doesn’t stop after a fitting. A supportive home environment makes a huge difference. Encouraging your child to use their prosthetic daily, even in small tasks, helps them build strength, confidence, and independence.

Small wins matter—tying a shoelace, holding a spoon, or pushing a door open builds the habit of using the prosthetic naturally.

Children often look to their parents for cues. If you show patience, positivity, and encouragement, they’re more likely to stick with the process, even on tough days.

When setbacks happen—and they will—it’s your belief in their abilities that helps them push forward.

That’s why we equip parents with simple routines and gamified exercises that can be done at home. These activities are designed to be fun, low-pressure, and highly effective.

Building a Support Network

Another important step is connecting with other parents who are going through similar experiences. No one understands the emotional side of raising a child with limb loss quite like another parent who’s been there.

Whether it’s exchanging tips on adjustments or just offering moral support, this network can be a lifeline.

At Robobionics, we host community sessions and virtual parent circles to help you stay connected. You’ll hear stories of progress, share questions, and even get advice from parents whose children are thriving with prosthetics.

These aren’t just support groups—they’re opportunities to learn, grow, and stay empowered.

We believe that the more confident and informed you are, the more successful your child will be. Join our community of families who are taking this journey one proud step at a time.

One of the most challenging parts of fitting prosthetics for children is staying ahead of growth spurts. These can happen suddenly, and when they do, a perfectly fine prosthetic can start feeling uncomfortable overnight.

Preparing for Growth Spurts: Planning Ahead, Not Catching Up

One of the most challenging parts of fitting prosthetics for children is staying ahead of growth spurts. These can happen suddenly, and when they do, a perfectly fine prosthetic can start feeling uncomfortable overnight.

But with the right planning, you can stay one step ahead and avoid last-minute emergencies.

At Robobionics, we’ve developed systems to help families prepare for these rapid changes, rather than scramble to react when they happen.

By tracking growth patterns and building in flexibility, we make sure the prosthetic continues to support your child without unnecessary delays or stress.

Predictable Patterns, Personalized Plans

While no two kids grow the same way, there are some general patterns that prosthetists can use to predict when major changes are coming.

For instance, children often have growth spurts around age 6 to 8 and again during their early teen years. During these periods, their limbs can lengthen quickly, which affects how well the socket and limb components fit.

This is why we recommend scheduling check-ups slightly ahead of those age windows, even if there are no visible issues yet.

Our team uses limb measurements and previous socket data to map your child’s growth trends. With this, we can estimate when they’re likely to need their next adjustment—or even a completely new socket.

Planning ahead also gives us time to create a smooth transition. Instead of rushing to fix a socket that suddenly feels tight, we can start working on the next version early.

That means your child isn’t without their prosthetic while we make changes, and you’re not caught off-guard.

Modular Prosthetics: Growing with Your Child

One of the innovations we’ve embraced at Robobionics is modular prosthetic design. This means parts of the prosthetic—like joints, limbs, or sockets—can be swapped or upgraded without replacing the entire device.

For example, if a child’s leg length changes, we can often replace just the lower section without changing the knee or foot.

This approach is especially helpful for children going through frequent growth spurts. It reduces both cost and downtime. Plus, it’s more environmentally friendly, since we reuse as many components as possible.

Our Grippy™ hand, for example, uses modular sensors and parts that can be adjusted based on muscle growth or shifting limb shape.

If your child gains more control or strength, we can adapt the hand to match their new capability. And because it’s 3D-printed in India, parts are readily available—no weeks of waiting.

Getting Schools and Teachers Involved

Another great way to prepare for growth and change is to work closely with your child’s school. Teachers and staff often spend many hours with your child and may be the first to notice subtle signs that something isn’t quite right.

They might see your child hesitating to participate in sports, taking more breaks, or becoming distracted in class due to discomfort.

We offer support to schools and can provide simple guides or workshops for teachers so they can better understand how to support children with prosthetics.

When everyone is on the same page—parents, clinicians, and educators—it becomes much easier to stay ahead of changes and keep your child comfortable and confident.

Conclusion

Helping a growing child thrive with a prosthetic is not just about finding the right fit today—it’s about staying prepared for tomorrow. With regular adjustments, close monitoring, and open communication, you can make sure their prosthetic keeps pace with their growth, their goals, and their everyday life.

At Robobionics, we’re here to walk that journey with you. From advanced bionic solutions like Grippy™, to modular designs, local support, and gamified rehabilitation, we offer everything your child needs to feel confident and capable.

Whether you’re just starting out or looking to improve your current setup, our team is ready to help. Book a free demo of Grippy™ today, or schedule a personalized consultation to explore how we can support your child’s unique path.

Because every child deserves a prosthetic that fits—not just their limb, but their life.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.