Discover how proper prosthetic fit can improve your walking speed, reduce fatigue, and enhance energy efficiency throughout the day.

Impact of Fitment on Energy Efficiency and Walking Speed

Walking is something most of us take for granted. But for someone using a prosthetic limb, every step is a conscious effort. When a prosthesis fits just right, it moves naturally with the body. But when the fit is off, even by a small amount, walking becomes harder, slower, and more tiring.

Fitment doesn’t just affect how a prosthesis feels—it deeply impacts how much energy the body uses and how fast a person can move. A poor fit can turn simple movements into exhausting tasks. On the other hand, a good fit can help someone walk farther, faster, and with less strain.

At first glance, walking seems like a simple activity. You move one foot in front of the other, shift your weight, and repeat. But in reality, it’s a complex coordination of muscles, joints, and balance.

How the Body Uses Energy While Walking

Walking Is More Than Just Moving Your Legs

At first glance, walking seems like a simple activity. You move one foot in front of the other, shift your weight, and repeat. But in reality, it’s a complex coordination of muscles, joints, and balance.

The body works hard to keep you stable, control your motion, and manage impact as you move forward. Every step burns energy—not just in the legs, but throughout the entire body.

For people with both natural legs, walking takes a certain amount of energy that the body is used to. But for people using a prosthetic limb, the effort can be much greater.

That’s because the prosthesis doesn’t always match the exact shape, movement, or rhythm of the natural limb. And when that fit isn’t just right, the body needs to work even harder to make up for the difference.

The Role of Fitment in Energy Efficiency

Energy efficiency, in simple terms, means doing more with less. In walking, it’s about using the smallest amount of effort to cover the greatest distance.

For someone using a prosthetic limb, the fit of the socket—the part that connects the device to the body—plays a huge role in how energy-efficient their walking becomes.

If the socket is too loose, the limb might move inside it. That creates extra friction and forces the muscles to work harder to stay balanced.

If the socket is too tight, it can limit movement or cause pain, which also leads to an awkward walking pattern. Either way, poor fit means the body uses more energy with every step.

Good fitment allows for a smoother, more natural stride. The energy that would have been lost in adjusting or compensating is saved. That means less fatigue, more distance covered, and a walking experience that feels closer to normal.

Why the Right Alignment Matters

Fit isn’t just about tightness or comfort. It’s also about alignment—how the prosthetic limb lines up with the rest of the body.

If a limb is not properly aligned, the user may lean too far to one side or swing their leg out to avoid pressure. These movements take extra energy and can lead to pain in the hips, back, or shoulders over time.

A well-aligned prosthesis distributes weight evenly and supports a more upright posture. This helps keep the body in balance, making it easier to walk naturally.

It also allows the prosthetic foot to land properly with each step, reducing strain and energy loss.

Proper alignment is something that often needs fine-tuning. Even small changes in muscle tone, body weight, or activity level can affect how the prosthesis fits.

That’s why regular checkups and adjustments are so important, especially if you notice your energy levels dropping more quickly than usual.

Muscle Use and Fatigue with Improper Fit

People who use poorly fitted prosthetic limbs often report feeling tired much sooner than those with properly fitted devices. This is because the muscles in the residual limb, as well as the rest of the body, have to overcompensate.

The user may end up lifting the leg higher than needed or twisting the body to reduce pressure.

These small changes might not be noticeable at first, but they add up. Over time, they place extra demand on the muscles and joints, increasing the risk of fatigue and injury. Walking becomes a chore instead of a natural, fluid movement.

By contrast, when the prosthesis fits well, movement becomes easier and smoother. The muscles don’t need to overwork, which keeps energy use lower.

This leads to longer walking times, less soreness, and better overall function.

Walking Rhythm and Natural Gait

A comfortable fit also supports a more even rhythm when walking. If one step is longer or faster than the other, the body has to keep adjusting. This uneven rhythm is not only tiring but can also affect balance and coordination.

When the fit is right, the rhythm of each step becomes smoother and more predictable. The body doesn’t need to guess what’s coming next. That reduces energy spikes and allows for a more relaxed walking experience.

This is especially important for people who are active, whether that’s walking around the house or taking longer walks outdoors.

A smoother gait makes all movement easier and more efficient, which improves confidence and reduces the fear of falling or tripping.

Walking speed isn’t just about how fast you get from one place to another. It’s a sign of how well your body is working. In fact, healthcare professionals often use walking speed as a simple test to check strength, balance, and overall health. When someone walks slowly with a prosthesis, it often means there’s something wrong with the way their limb fits or functions.

The Link Between Fitment and Walking Speed

Why Speed Matters More Than You Think

Walking speed isn’t just about how fast you get from one place to another. It’s a sign of how well your body is working. In fact, healthcare professionals often use walking speed as a simple test to check strength, balance, and overall health.

When someone walks slowly with a prosthesis, it often means there’s something wrong with the way their limb fits or functions.

Faster walking usually means the user feels confident, stable, and pain-free. It suggests that their body is working in sync with the prosthetic, not fighting against it.

But if the fit is poor—whether the socket pinches, shifts, or causes discomfort—people slow down naturally. That’s not just to avoid pain. It’s the body’s way of protecting itself from strain or injury.

Poor Fit Slows You Down

When the prosthesis doesn’t fit right, walking feels awkward. Each step might feel uneven or unpredictable. The user may be unsure if their foot will land where they want it to.

This uncertainty causes them to slow down and watch every step carefully.

Slower walking isn’t just about caution. It’s also about stability. If the limb feels unstable or uncomfortable, the user may shorten their steps or hesitate between movements.

These breaks in rhythm make walking feel clunky and tiring. What should be a smooth, flowing motion becomes stop-and-go, which demands more from the body.

This is often seen in new users or in those who’ve had their prosthetic for a long time but haven’t had it adjusted recently.

As the shape of the residual limb changes, the original socket may no longer be a good match, leading to these slow, effortful walking patterns.

A Better Fit Supports Natural Speed

When the socket hugs the limb just right, it acts like a true extension of the body. There’s no need to pause and adjust. Movements become more fluid. The user can walk at a pace that feels natural, without second-guessing their steps.

This kind of seamless movement saves time and energy. The more natural the gait, the less mental effort goes into thinking about every step. It’s like riding a well-tuned bicycle versus one with loose parts. When everything is working together, you don’t need to push as hard to go farther.

Even small improvements in fit can lead to noticeable boosts in walking speed. For example, trimming the edge of a liner to remove pressure from a sensitive spot or changing the socket shape to reduce rubbing can restore a smoother stride and help someone feel more confident outdoors.

Confidence and Stride Length

Speed is closely tied to confidence. When users trust their prosthetic limb, they take longer, more even steps. They look ahead instead of down.

They walk like they used to before the amputation—or as close as possible. But when there’s discomfort or uncertainty, every step becomes shorter and more cautious.

Stride length, or how far you step with each leg, also affects speed. Poor fit can limit how far you feel safe stepping, especially if the prosthesis feels heavy, loose, or unstable.

With a better fit, stride length increases. That’s not just good for speed—it’s also healthier for joints, posture, and muscle balance.

Over time, better stride leads to better habits. The body adjusts to a stronger, smoother rhythm, and walking feels less like a task and more like a part of normal life again.

Long-Term Effects of Slow Walking

Walking slowly because of discomfort can affect more than just daily activities. Over time, it changes the way the body moves.

Other joints, like the hips and lower back, start to take on extra strain. This can lead to soreness, joint wear, and reduced mobility.

In older users, slower walking speeds can also increase the risk of falls. Poor fitment creates a cycle of discomfort, hesitation, and imbalance, which may lead to reduced activity levels. This, in turn, affects health and independence.

Fixing the fit not only helps users walk faster—it helps them stay active, strong, and involved in their communities.

Even a perfectly designed prosthesis doesn’t fit forever. The human body is always changing. Weight shifts, muscle tone evolves, and scar tissue may develop or fade. As these changes happen, the socket—the part of the prosthesis that touches the limb—might not match your body as well as it once did.

Real-World Challenges That Affect Fitment and Performance

Why Fit Changes Over Time

Even a perfectly designed prosthesis doesn’t fit forever. The human body is always changing. Weight shifts, muscle tone evolves, and scar tissue may develop or fade.

As these changes happen, the socket—the part of the prosthesis that touches the limb—might not match your body as well as it once did.

When the socket doesn’t follow the shape of the limb closely, you’ll start to feel the difference. Some people describe it as wobbling, others as pressure building in one area or slipping in another.

This can slowly affect how you walk. You might not notice it all at once, but over weeks or months, your walking becomes less smooth, more tiring, and less efficient.

Sometimes these issues are caused by daily changes. For example, many people experience slight swelling in the limb during hot weather or after long activity. These small shifts might make your prosthesis feel tight in the afternoon, even if it was fine in the morning.

If this happens often, you may need a more flexible socket design that can handle these daily differences without affecting your movement.

Environmental Conditions Play a Role

The world outside your home also affects how your prosthesis feels and how well you can walk. Hot weather makes skin sweat, which can lead to rubbing and slipping inside the socket.

Humidity can cause liners to bunch up or feel sticky. On rainy days, slippery ground might make you walk more carefully, putting pressure on different joints.

In colder weather, some people experience stiffness in their muscles, which changes how they step. These seasonal changes aren’t always huge, but they influence how comfortable your fit is—and how much effort it takes to move normally.

The type of terrain matters too. Walking on flat, smooth surfaces is much easier than going up hills, over gravel, or across uneven sidewalks.

If your prosthesis isn’t well-aligned, these small challenges start to slow you down or wear you out quickly.

Prosthetic users who are active outdoors need to make sure their fit supports a wide range of conditions, not just indoor walking.

A good prosthetist will take this into account and suggest features or materials that help with comfort in all kinds of environments.

Poor Fit Can Affect Emotional Health

When you’re constantly aware of discomfort or struggling to move easily, it starts to affect how you feel about yourself. You may avoid going out or socializing.

You may hesitate to join activities, even ones you used to enjoy. Over time, that can impact your confidence, your relationships, and your mental well-being.

Walking is more than just getting from place to place. It’s about independence. It’s about freedom. When that’s taken away by pain or poor mobility, people often feel like they’re losing a part of themselves.

The good news is that even small improvements in fitment can bring those feelings back. When walking becomes easier and smoother, it becomes less of a struggle.

Confidence returns. You start to feel more like yourself again. That’s why good fitment isn’t just a physical issue—it’s a deeply personal one.

Regular Adjustments Make All the Difference

Many prosthetic users wait too long to ask for changes. They think discomfort is part of the process or assume that things will get better on their own. But waiting can make things worse. A poor fit can lead to bad walking habits, skin problems, and even joint damage.

The truth is, regular check-ups with your prosthetist are the best way to keep your energy levels high and your walking speed strong. Your limb might change slowly, but over time, those changes add up. Making small adjustments every few months can help keep your prosthesis working as smoothly as the day you got it.

It’s not just about the socket, either. Sometimes the liner needs replacing, or the alignment needs tweaking. Sometimes it’s a matter of adding a cushion or changing the angle of the foot. Each change is small, but together, they can make walking easier, faster, and far less tiring.

No two limbs are the same. That’s why prosthetic fit should never be one-size-fits-all. Customization is what makes the difference between a limb that’s tolerable and one that’s truly life-changing. A personalized fit gives users more freedom of movement, better posture, and far less fatigue during everyday tasks.

Customization and Technology in Fitment

Personal Fit Is Not a Luxury—It’s a Necessity

No two limbs are the same. That’s why prosthetic fit should never be one-size-fits-all. Customization is what makes the difference between a limb that’s tolerable and one that’s truly life-changing. A personalized fit gives users more freedom of movement, better posture, and far less fatigue during everyday tasks.

For a prosthesis to truly work with your body, every detail must be tailored to your shape, your lifestyle, and your goals. This doesn’t just include the socket—it includes the liner, suspension system, and even the angle of the prosthetic foot. When these pieces are designed with precision, walking becomes easier and far more efficient.

The goal isn’t perfection—it’s balance. A prosthesis should support your body so you don’t have to fight against it. And when you get that balance just right, everything improves: walking speed, energy use, confidence, and quality of life.

The Role of 3D Scanning and Digital Tools

Modern technology has made prosthetic fitment faster, more accurate, and more adaptable. Tools like 3D scanning allow prosthetists to capture the exact shape of a residual limb without the need for messy molds.

These scans can then be used to design a socket that follows the body’s curves and contours with millimeter precision.

Digital design also allows for faster adjustments. If a user reports discomfort or reduced performance, changes can be made in the software, tested with simulations, and then produced using advanced 3D printing or CNC techniques. This means quicker turnaround times, fewer appointments, and a better experience for the user.

At Robobionics, we’ve seen firsthand how these tools help users walk more naturally and stay more active. Technology can’t replace human care—but it can make that care smarter and more precise.

Smart Materials That Adapt with You

Fit is not just about shape—it’s about how the materials respond to the body. Traditional sockets made from hard plastics don’t always adapt well to daily changes like swelling or movement. Newer materials, like thermoplastic elastomers or silicone blends, offer more flexibility and comfort.

Some liners are now designed to wick away sweat, reduce skin irritation, and even adjust to your body temperature. These features are especially useful in hot climates, where maintaining comfort can be a daily challenge.

Other systems use soft inner layers that mold gently to the limb while keeping a firm outer structure. This “dual-layer” approach helps manage pressure better and prevents movement inside the socket. As a result, walking becomes smoother and more stable.

Choosing the right materials is a joint decision between the user and the prosthetist. The best material for one person might not be right for another.

But with today’s technology, it’s easier than ever to find something that feels right and performs well.

Adaptive Components for Better Walking Speed

Another major improvement in prosthetic design is the rise of adaptive components. Feet with energy-return systems can store and release energy with each step, giving users a small but important boost in walking speed.

Ankles that adjust automatically to different surfaces help maintain balance and reduce muscle fatigue.

These features are especially useful when the socket fit is optimized. A high-tech foot won’t help much if the socket causes discomfort. But when the fit is right, these systems enhance every step, making movement smoother and more efficient.

Some components are even smart enough to learn your walking pattern and adapt to it. These microprocessor-controlled systems are more common in advanced leg prostheses, and they allow for natural walking at different speeds, on various surfaces, and even on stairs.

While these advanced systems may not be for everyone, they show just how much is possible when the fit is right. A well-fitted prosthesis can unlock the full potential of today’s prosthetic technology, helping users walk faster, longer, and with less effort.

Every step taken with a prosthetic limb is a combination of balance, strength, and trust—trust that the device will work with the body, not against it. And that trust begins with fitment. When the fit is poor, every step becomes a reminder of what’s missing. When the fit is just right, the prosthetic becomes an extension of the body, something the user doesn’t have to think about.

Making Comfort, Speed, and Energy Efficiency a Daily Reality

Fitment Is the Foundation of Freedom

Every step taken with a prosthetic limb is a combination of balance, strength, and trust—trust that the device will work with the body, not against it. And that trust begins with fitment.

When the fit is poor, every step becomes a reminder of what’s missing. When the fit is just right, the prosthetic becomes an extension of the body, something the user doesn’t have to think about.

That’s the real goal: to make walking feel natural again. When that happens, everything else improves—walking speed increases, the body uses less energy, posture gets better, and confidence returns. What was once tiring becomes manageable. What once felt slow becomes steady and strong.

Fitment isn’t about chasing perfection. It’s about supporting the body in a way that feels smooth and dependable. It’s about making sure every step is worth less effort and brings more freedom.

Daily Habits That Keep Fitment Working

Even the best-fit prosthesis needs care. Regular cleaning of the limb and liner prevents irritation. Paying attention to how your body feels each day helps you catch small issues before they become big problems.

Staying hydrated, getting enough rest, and wearing breathable clothes also help reduce swelling and improve comfort.

Your prosthetic needs maintenance, too. Liners wear out. Suspension systems loosen. Alignment can shift with time and use. These changes happen gradually, but they affect everything—from energy use to the way you walk across a room. Keeping up with regular prosthetic check-ups keeps everything in top shape.

When you feel something’s off, don’t wait. Whether it’s a sore spot, a shift in balance, or just walking more slowly than usual, it’s worth looking into. Often, a simple adjustment or small upgrade makes a huge difference.

Partnering With the Right Experts

A skilled prosthetist does more than build devices. They listen. They understand your daily challenges. They make changes not just based on numbers or measurements, but on how you move, what you feel, and what your goals are. That partnership makes all the difference.

Fitment is never a one-time task. It’s a process that requires attention, feedback, and trust. A good prosthetist will always encourage you to speak up, ask questions, and return for adjustments—not just when something hurts, but when something feels different.

At Robobionics, we believe the right fit changes lives. Our approach combines advanced design, modern materials, and most importantly, personalized care. We understand that every user is unique, and so is their path to comfort and mobility.

Looking Forward With Confidence

Improved fitment leads to more than just faster walking. It leads to deeper independence. When energy is saved with every step, that energy can be used elsewhere—towards hobbies, work, travel, or time with loved ones.

When speed improves, so does confidence. You start to trust your body again. You stop planning your day around how far you can walk. Instead, you start planning around where you want to go.

That’s the real impact of proper fitment. It helps you do more, go farther, and feel better doing it.

You don’t need to settle for slow walking, daily discomfort, or early fatigue. You deserve a prosthetic that keeps up with your life—not one that slows you down.

Fitment may seem like a technical detail, but it’s one of the most personal parts of the prosthetic experience. It influences how you walk, how you feel, how fast you move, and how much you can do in a day. It affects your physical energy, your mental strength, and your emotional well-being.

Conclusion

Fitment may seem like a technical detail, but it’s one of the most personal parts of the prosthetic experience. It influences how you walk, how you feel, how fast you move, and how much you can do in a day. It affects your physical energy, your mental strength, and your emotional well-being.

When the fit is right, the prosthetic limb stops being a device—and becomes a part of you.

If you or someone you care about is struggling with walking speed, low energy, or discomfort, don’t wait. The solution might be simpler than you think. Talk to a prosthetist. Revisit your socket. Explore new materials or adjustments. Even a small change could mean a big leap in how you live each day.

You deserve comfort. You deserve freedom. And with the right fit, you can have both.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.