Discover the importance of pre-prosthetic therapy in recovery. Learn how it prepares amputees for prosthetics and improves long-term mobility and comfort.

What Is Pre-Prosthetic Therapy and Why It’s Critical for Recovery

Losing a limb is life-changing. But what often surprises many people is that getting a prosthetic limb doesn’t begin with picking the right device. It starts much earlier — with something called pre-prosthetic therapy.

This is a crucial part of recovery that happens before you ever wear a prosthetic. It’s the time where your body and mind are both prepared to adapt to something new. Without it, even the best prosthetic might feel uncomfortable, hard to control, or even frustrating.

Pre-prosthetic therapy is more than just exercises or rehab. It’s about helping you feel stronger, more confident, and ready — physically and emotionally — for your next step.

Pre-prosthetic therapy is the care and training you receive after an amputation but before getting a prosthetic limb. Think of it like preparing the ground before planting a seed. If the ground is not ready, the seed won’t grow well. Similarly, if your body is not ready, a prosthetic won’t feel right — and you might not use it as much as you could.

Understanding Pre-Prosthetic Therapy

What Is Pre-Prosthetic Therapy, Really?

Pre-prosthetic therapy is the care and training you receive after an amputation but before getting a prosthetic limb. Think of it like preparing the ground before planting a seed. If the ground is not ready, the seed won’t grow well.

Similarly, if your body is not ready, a prosthetic won’t feel right — and you might not use it as much as you could.

During this stage, therapists work with you to heal your wound, reduce swelling, manage pain, and help your body adjust to a new way of moving.

This therapy also helps shape the remaining part of your limb (called a residual limb) so it can fit well into a prosthetic socket later.

But it’s not just physical. Pre-prosthetic therapy also helps with emotional healing. Losing a limb can be overwhelming. It’s natural to feel fear, confusion, or sadness.

This stage gives you space to understand what’s happened and rebuild confidence in your own strength.

Why the Body Needs Time to Heal First

Your body goes through a lot during surgery. Muscles are cut. Bones may be shortened. Skin and nerves are affected. Everything needs time to heal — not just the outside, but deep inside too.

Jumping straight into prosthetic use without giving the body time to recover can lead to poor fit, skin breakdown, and a lot of discomfort.

Pre-prosthetic therapy gives your body the time and support it needs. It makes sure that when you’re ready to wear a prosthetic, your limb is strong, flexible, and shaped the right way to handle it.

For example, without proper shaping, a residual limb might swell or have uneven pressure points. This can cause pain when using a prosthetic.

But with therapy, you learn how to wrap your limb correctly, how to keep the skin healthy, and how to build muscle strength that supports better movement later.

The Role of the Therapist in Your Recovery

One of the most important people during pre-prosthetic therapy is your therapist — usually a physical therapist or occupational therapist trained in working with people who’ve had amputations. They are your guide through this stage.

They don’t just give you exercises. They help you:

  • Learn how to sit, lie down, and move safely.
  • Train your muscles to be strong and steady.
  • Keep your joints flexible, so they don’t get stiff.
  • Manage your pain, especially phantom limb pain, which many people experience.

But more than that, they listen. They understand your fears. They answer your questions. They work at your pace — not too fast, not too slow — to help you feel like you’re in control again.

What Happens During Pre-Prosthetic Therapy

Every person’s journey is different, but most pre-prosthetic therapy programs include similar steps. At first, you’ll focus on healing and rest.

After surgery, your care team will check for infection, make sure your wound is healing properly, and help you manage swelling and pain.

Once the wound starts healing, therapy becomes more active. You’ll start working on balance, posture, and gentle movements.

You’ll practice using your upper body or your remaining limb to move around more easily. You may also learn how to use assistive devices like crutches, walkers, or wheelchairs.

Your therapist might teach you:

  • How to wrap your limb to help shape it.
  • How to care for your skin and spot signs of infection.
  • How to stretch and move in ways that keep your body flexible and strong.

By the end of this phase, you should be feeling more confident in your daily activities — even without a prosthetic. That’s the goal: to build a strong base so that when you do get your prosthetic, you’re ready to use it well.

Getting a prosthetic is not like buying a pair of shoes. You can’t just wear it and walk out the door. Your body has to work with the prosthetic — not against it. That’s what pre-prosthetic therapy prepares you for.

Why Pre-Prosthetic Therapy Is a Game-Changer

It Builds a Strong Foundation for Prosthetic Success

Getting a prosthetic is not like buying a pair of shoes. You can’t just wear it and walk out the door. Your body has to work with the prosthetic — not against it. That’s what pre-prosthetic therapy prepares you for.

When your muscles are strong, your joints are flexible, and your limb is shaped properly, a prosthetic becomes a natural extension of your body. It feels better. You move better. You use it more. And most importantly, you reduce the risk of injury or discomfort.

Many people don’t realize how important this foundation is. Without it, even the most advanced prosthetic might feel clunky or painful. Pre-prosthetic therapy helps ensure your first experience with a prosthetic is positive — and that’s a big step toward long-term success.

It Prevents Common Complications

Let’s be honest — recovery after amputation can be tough. But skipping or rushing through the pre-prosthetic phase often makes it harder. People who skip therapy may experience tight muscles, joint contractures (where joints become stiff and hard to move), poor balance, or even falls.

Another common issue is phantom limb pain — when you feel pain or sensations in the part of the limb that’s no longer there. Pre-prosthetic therapy doesn’t make this go away completely for everyone, but it often helps reduce it.

Through movement, massage, and mirror therapy, therapists can teach you ways to retrain your brain and calm nerve signals.

Therapists also help you prevent skin problems. After amputation, the skin around your residual limb can become sensitive, dry, or irritated. If it’s not taken care of properly, it can break down, which makes wearing a prosthetic very difficult.

Pre-prosthetic therapy includes teaching you skin care habits that help keep your limb healthy and strong.

It Improves Emotional Recovery Too

Healing isn’t just about the body. It’s about the mind too. After an amputation, it’s normal to feel a wide range of emotions — fear, sadness, frustration, and sometimes even anger. You might worry about your independence, your job, your relationships, or just day-to-day activities.

Pre-prosthetic therapy gives you time to adjust emotionally. When you work with a caring therapist and start to see small wins — like sitting up straight again or walking with a walker — your confidence starts to grow. You start to believe in yourself again.

Therapists often act as emotional anchors during this time. They understand what you’re going through. They’ve helped others on this journey and they can help you too. They celebrate your progress, no matter how small, and they remind you that you’re moving forward.

Many programs also include support from counselors, peer mentors, or support groups. Talking to someone who’s been through it can make a world of difference. You realize you’re not alone. And that makes recovery feel more possible.

It Teaches You to Move Again — Safely and Confidently

After an amputation, even basic movements can feel strange. Getting out of bed, standing up, turning, or reaching for something might feel unsteady at first. You might be afraid of falling or hurting yourself.

Pre-prosthetic therapy helps you relearn these movements in a safe, controlled way. You don’t jump straight into walking or running. Instead, you begin with sitting balance, posture, core strength, and gentle movements.

You build a strong trunk — the center of your body — so you can stay upright and balanced when you start using a prosthetic later.

You also learn how to use your remaining limb, or upper body, to compensate during daily activities. If you’ve had a lower limb amputation, you’ll get training on how to shift your weight safely, use mobility aids, and prevent overuse injuries on your sound limb.

All of this matters because moving well without a prosthetic prepares you to move even better with one. You become stronger, more stable, and less afraid to try new things.

It Helps You Set Realistic Goals for the Future

One powerful part of pre-prosthetic therapy is that it helps you plan your journey — not just for today, but for tomorrow and beyond. With your therapist, you’ll set small, realistic goals.

Maybe it’s being able to stand on your own. Or get dressed by yourself. Or walk a few steps with a walker.

Each goal you reach builds momentum. And your care team helps guide you toward the next steps — including what kind of prosthetic might be best for you, what kind of training you’ll need, and how long your recovery might take.

This planning reduces anxiety. It gives you a road map. And even though every journey is different, knowing you have a direction makes it easier to move forward.

Right after surgery, everything feels new. Your body is trying to heal, and your mind is trying to keep up. In these early days, the main goal is to protect your residual limb and start the healing process without adding pressure or strain.

What Pre-Prosthetic Therapy Looks Like Day by Day

The Early Days: Rest, Healing, and Gentle Movements

Right after surgery, everything feels new. Your body is trying to heal, and your mind is trying to keep up. In these early days, the main goal is to protect your residual limb and start the healing process without adding pressure or strain.

You’ll likely begin therapy while still in the hospital or rehabilitation center. At this stage, therapists will help you learn simple things — how to get in and out of bed safely, how to sit upright without falling over, how to move your other limbs without twisting your body in unsafe ways.

Even breathing exercises can be part of this phase, helping you stay calm and reduce tension in your body.

You’ll also begin with something called positioning. This helps prevent tight muscles or joints that might otherwise get stuck in the wrong position.

Therapists will show you how to place your limb in ways that encourage natural movement later on. Small pillows or foam pads might be used to keep your hips or knees from getting too stiff.

It might not feel like progress, but it is. Every gentle movement, every stretch, every minute sitting upright — it’s all getting your body ready for what’s next.

Mid-Phase: Muscle Strength, Limb Shaping, and Balance

Once your wound is healing well and you’ve regained some energy, therapy shifts into a more active phase. Now the focus turns to building strength and preparing your residual limb to fit comfortably into a prosthetic.

Your therapist may guide you through gentle resistance exercises that wake up the muscles around your limb. These muscles help hold your prosthetic in place later, so the stronger they are, the better. You’ll also work on your core — the muscles around your stomach and back — because they help with posture and balance.

This is also the time when limb shaping becomes important. Your therapist will teach you how to wrap your limb using elastic bandages or a shrinker sock.

This helps reduce swelling and gives the limb a smooth, round shape that fits better into a prosthetic socket. You might feel unsure at first, but your therapist will practice with you until you can do it yourself.

Balance training becomes a big focus here too. If you’ve lost a leg, standing and walking will feel very different. Even sitting might take some effort at first.

Therapists use parallel bars, mirrors, or soft pads to help you get used to shifting your weight again, one movement at a time.

Every new skill adds up. What once felt difficult starts to feel normal. That’s the power of daily practice and encouragement.

Late Phase: Independence, Mobility, and Preparing for a Prosthetic

As your body continues to heal and strengthen, therapy begins to focus more on independence. The goal now is to get you moving confidently in your daily life — without needing constant support.

You’ll learn how to dress, bathe, cook, or move around your home safely. You’ll practice using any assistive tools you may need, like walkers or crutches.

If your dominant hand was affected, you’ll explore new ways to write, eat, or type using your other hand. If it was your leg, you’ll train to get in and out of chairs or climb stairs without losing your balance.

Therapists may start working with you on trial prosthetics or training devices. This helps you understand what it feels like to wear a prosthetic — the weight, the movement, the way it connects to your body.

You’ll learn how to put it on and take it off, how to care for it, and what kind of daily routine you might expect once you have your final prosthetic.

This phase often includes emotional support too. You may be asked to visualize your life with a prosthetic, to think about your goals, and to talk about any fears you still carry.

Therapists and counselors help you face these emotions with strength and clarity, so you step into the next chapter feeling confident and prepared.

Recovery isn’t something anyone does alone. Behind most successful recoveries, there’s a caregiver — a family member, a friend, or sometimes even a nurse — who’s there day after day. While the therapist helps guide your movements, it’s often the caregiver who helps you practice them at home.

Support Systems That Make Recovery Smoother

The Role of Caregivers in Pre-Prosthetic Therapy

Recovery isn’t something anyone does alone. Behind most successful recoveries, there’s a caregiver — a family member, a friend, or sometimes even a nurse — who’s there day after day.

While the therapist helps guide your movements, it’s often the caregiver who helps you practice them at home.

Caregivers provide both physical help and emotional support. They assist with wrapping the residual limb, reminding you to do exercises, or helping you move safely from one place to another.

They also provide encouragement on the tough days, when progress feels slow or when doubt creeps in.

But caregivers need support too. They’re learning along with you. That’s why many rehabilitation programs now include caregiver education. It teaches them how to help without doing too much for you.

It also helps them understand your emotional journey — so they can respond with empathy and not frustration.

When caregivers are involved and informed, recovery is more consistent, safer, and often faster. They help build a daily routine around therapy and healing. That structure can make a big difference.

How Rehabilitation Clinics Make a Difference

A good rehabilitation clinic does more than provide physical therapy. It becomes a space of hope, learning, and transformation. Clinics that specialize in limb loss recovery understand the challenges you’re facing — not just the medical ones, but the emotional and practical ones too.

At Robobionics, for example, we partner with expert rehab clinics like Omnify Prosthetics that provide comprehensive care from the start. Their teams are trained to work with a wide variety of cases and always tailor the therapy to the individual — because no two people recover in exactly the same way.

These clinics offer structured therapy programs, ongoing evaluations, and even home-based training for patients who can’t visit regularly.

Many of them use digital tools and games that help make therapy more engaging and motivating. This mix of in-person care and technology gives patients flexibility while keeping the therapy effective.

The Importance of a Multi-Disciplinary Team

When you’re going through something as complex as limb loss recovery, it’s not enough to rely on one expert. That’s why most successful programs use a multi-disciplinary team. This team might include:

  • A surgeon who performs the amputation and monitors healing.
  • A physical or occupational therapist who leads your movement training.
  • A prosthetist who eventually designs and fits your prosthetic limb.
  • A psychologist or counselor who supports your mental well-being.
  • A nurse or caregiver coordinator who helps with daily medical needs.

Each of these professionals sees your recovery from a different angle. Together, they build a plan that covers everything you need. They also communicate with each other to make sure your care stays consistent.

When all parts of the team are working together, you feel more supported. You don’t have to explain your story again and again. You don’t feel lost or rushed. You feel like you’re moving forward with purpose.

Technology Is Making Therapy More Personalized

One of the most exciting changes in pre-prosthetic care is how technology is improving therapy. At Robobionics, we use gamified rehabilitation tools that make therapy feel more like a game than a chore. These tools track your progress in real time, so you can see your improvements each day.

For example, let’s say you’re working on upper body movement. A simple interactive game could help you reach, bend, or balance, all while following a fun challenge on screen. Over time, your movements get smoother and stronger — and it doesn’t feel like hard work.

This kind of feedback motivates people to keep going. And because it’s fun, people are more likely to practice regularly, which makes recovery faster.

Some clinics also use video monitoring for at-home sessions. This means you can get professional feedback even if you can’t visit every day. It brings expert care to your doorstep.

Once you’ve completed pre-prosthetic therapy and your limb has healed and taken on a proper shape, the next big step is prosthetic fitting. But this isn’t just about getting a device. It’s about matching the prosthetic to you — your lifestyle, your goals, and your body.

What Comes After Pre-Prosthetic Therapy?

Getting Ready for Prosthetic Fitting

Once you’ve completed pre-prosthetic therapy and your limb has healed and taken on a proper shape, the next big step is prosthetic fitting. But this isn’t just about getting a device. It’s about matching the prosthetic to you — your lifestyle, your goals, and your body.

Thanks to everything you’ve learned and practiced during pre-prosthetic therapy, you’re already ahead. Your muscles are stronger, your limb is shaped correctly, and you’ve learned how to move safely and confidently. This makes the fitting process smoother, more accurate, and less stressful.

During your fitting, a prosthetist — a specialist in prosthetic limbs — will take measurements and work with you to find the right kind of socket, alignment, and component options. They’ll also check how your skin responds to pressure and movement. If you’ve done the therapy, your limb will usually handle this step much better.

You’ll also start learning how to wear the prosthetic — how to put it on and off, how to walk or move with it, and how to keep it clean. These are new skills, and they take time. But because you’ve already been through therapy, your body and mind are prepared to learn.

The First Steps with a Prosthetic

Those first steps with a prosthetic are powerful. They mark a turning point in your journey. But they also come with new challenges — and this is where your foundation in therapy really matters.

At first, the prosthetic might feel strange. It might be heavy or tight. You may need help with balance or walking. This is completely normal. Your physical therapist will now shift focus to prosthetic gait training — which means helping you learn to walk naturally and comfortably with your device.

Because of your earlier therapy, you’ll likely adjust more quickly. You already know how to engage your core, how to shift your weight safely, and how to stay balanced. This makes your progress smoother and reduces the chance of falls or injuries.

You’ll practice in a variety of settings — smooth floors, uneven surfaces, maybe even stairs or ramps. Your therapist may use mirrors, videos, or feedback tools to help you see and improve your movement. With each step, you’ll grow more confident and independent.

Life After Recovery: Setting New Goals

The journey doesn’t stop after you start using a prosthetic. In fact, many people say it’s just the beginning. Once you’ve regained some independence, you’ll likely start thinking about the bigger picture. Can I go back to work? Can I travel? Can I play with my kids the way I used to?

These questions matter. And the skills you built during pre-prosthetic therapy — both physical and emotional — help you answer them with confidence.

Now, your care team will help you set new goals. These could include:

  • Returning to your job or school.
  • Learning to drive with adaptive tools.
  • Starting a sport or hobby again.
  • Building more strength and endurance.

You’ll continue working with your therapist to make sure your prosthetic stays comfortable and functional. You may even get upgrades or adjustments as your needs change.

And because you’ve already been trained to notice small issues — like pressure points or changes in limb shape — you’ll be better equipped to communicate with your care team and avoid complications.

Many people also find new purpose in helping others. They volunteer, mentor, or share their story to support others going through limb loss. This sense of giving back can be deeply fulfilling.

Why Skipping Pre-Prosthetic Therapy Makes Things Harder

It’s worth pausing here to talk about what happens when pre-prosthetic therapy is skipped or rushed. Unfortunately, this does happen — especially in places where access to proper rehab services is limited.

When people go straight from surgery to prosthetic fitting without enough therapy, several problems often show up:

  • The prosthetic doesn’t fit well due to swelling or poor limb shape.
  • The person has weak muscles and poor balance, making walking harder.
  • Skin breaks down under the prosthetic, leading to pain or infection.
  • There’s more fear and frustration because the prosthetic feels unnatural.

All of this slows down recovery. In some cases, people stop using their prosthetic altogether because it’s too uncomfortable or difficult to manage. This can lead to more health issues, including back pain, poor posture, and isolation.

That’s why investing time and effort in pre-prosthetic therapy pays off. It’s not just a medical step — it’s a confidence builder. It turns fear into progress, weakness into strength, and uncertainty into direction.

Every journey has a beginning. In limb loss recovery, pre-prosthetic therapy is that beginning. It’s where your story of independence, strength, and new possibilities takes shape — sometimes literally.

Final Thoughts: Healing Starts Before the Prosthetic

Pre-Prosthetic Therapy Is More Than Preparation — It’s a Head Start

Every journey has a beginning. In limb loss recovery, pre-prosthetic therapy is that beginning. It’s where your story of independence, strength, and new possibilities takes shape — sometimes literally.

It’s not just about muscles, joints, or bandages. It’s about giving yourself the tools to walk back into life, not just physically, but mentally and emotionally. With proper pre-prosthetic care, you don’t just use a prosthetic. You own your recovery. You build it with your effort, your patience, and your team.

The truth is, prosthetics don’t work in isolation. They rely on the strength of your residual limb, the flexibility of your body, and the confidence in your mind. Pre-prosthetic therapy gives you all three.

When people skip this step, they often struggle. When they embrace it, they thrive.

What You Can Do Right Now

If you or someone you know is preparing for prosthetic use, here’s the most important thing to remember: don’t rush the process. Healing isn’t a race. The strongest, most successful prosthetic users are the ones who took their time to prepare — who followed each step, asked questions, and worked closely with their care team.

Make sure your therapy includes the following:

  • Wound care and limb shaping.
  • Muscle strengthening and joint flexibility.
  • Balance training and posture correction.
  • Emotional support and realistic goal-setting.
  • Education for both you and your caregivers.

Ask your clinic or hospital about their pre-prosthetic therapy programs. If they don’t have one, ask to be referred to a rehabilitation center that does. You deserve care that respects your full journey — not just the destination.

At Robobionics, we believe in complete care, not quick fixes. Our approach starts with strong partnerships with rehabilitation professionals and continues through to advanced prosthetic fitment and beyond.

While our bionic hand Grippy™ and other solutions are designed for precision and comfort, we know they perform best when the person using them has been supported every step of the way.

That’s why we always encourage early engagement in therapy. Because prosthetics aren’t just about technology — they’re about people. About you.

Conclusion

Pre-prosthetic therapy may feel like a long road. Some days will be easier than others. But each day you show up, each time you stretch or move or wrap your limb, you’re moving forward.

You’re not going back to who you were — you’re stepping into who you’re becoming.

And that person is strong. Prepared. Independent.

Whether you’re just beginning your journey or helping someone else on theirs, remember this: healing begins before the prosthetic is ever worn. And that healing — guided by therapy, supported by care, and driven by your courage — is what leads to success.

You’ve already taken the hardest first step. Now keep going. The rest of your life is waiting.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.