Compare dynamic response prosthetic feet with traditional ones to find out which offers greater mobility, energy return, and comfort.

Dynamic Response Feet vs. Traditional Feet: Which Offers Better Mobility?

Mobility is more than just moving from one place to another. It’s about how you move, how smooth it feels, how much energy it takes, and how confident you are in every step. For people using lower limb prosthetics, the type of foot you choose plays a huge role in how your body moves and feels—day after day.

Two of the most talked-about options today are dynamic response feet and traditional prosthetic feet. Each one has its own strengths, and each suits different needs. But how do you know which one is right for you? What does “better mobility” actually mean in everyday life?

Traditional prosthetic feet have been around for a long time. They are built to provide basic support for walking, standing, and daily activities. Most of these feet are made from solid materials, like wood or rubber, sometimes with a simple metal core. They don’t move much and have very limited flexibility. You can think of them as stable and firm. They’re designed to hold your weight and help you stay upright—but they don’t give much feedback or help with motion.

Understanding the Basics: What Sets These Feet Apart?

What Is a Traditional Prosthetic Foot?

Traditional prosthetic feet have been around for a long time. They are built to provide basic support for walking, standing, and daily activities. Most of these feet are made from solid materials, like wood or rubber, sometimes with a simple metal core.

They don’t move much and have very limited flexibility. You can think of them as stable and firm. They’re designed to hold your weight and help you stay upright—but they don’t give much feedback or help with motion.

For many people, especially those who move at a slower pace or don’t walk long distances, these feet are dependable. They offer good balance and require less fine-tuning.

Some users find comfort in their simplicity. But if you want to walk faster, take on uneven terrain, or feel a bit more spring in your step, they may not give you that extra push.

What Makes a Foot “Dynamic”?

A dynamic response foot is a newer type of prosthetic design. It’s built with energy return in mind. That means it stores energy when your heel strikes the ground and then releases it as you push off with your toe.

It feels more like how a natural foot works. These feet are usually made with carbon fiber or other lightweight, flexible materials that bend and bounce back with each step.

This kind of movement can reduce the amount of energy your body needs to walk. Instead of dragging the foot or stomping, your steps can feel smoother, lighter, and more natural.

For people who walk a lot, run, or move quickly, this type of foot often offers better comfort and support over time.

Dynamic feet are not one-size-fits-all, though. They require a bit more attention to fit and alignment. They also respond differently depending on your weight, walking speed, and activity level.

But when matched properly, they can give a feeling of freedom that’s hard to find with a traditional foot.

The Role of Movement and Feedback

One of the biggest differences between these two foot types is how much feedback they give to the rest of your body. Traditional feet don’t offer much information.

You might not feel the ground beneath you clearly. This can make it harder to react when the surface changes—like stepping onto gravel or walking across a slope.

Dynamic response feet, on the other hand, tend to mimic some of the sensations of a natural foot. They respond when you move.

They flex when you lean. And that response tells your brain and body more about where you are and how to adjust your balance. That doesn’t mean they feel exactly like a real foot—but they come closer, and that often makes walking feel more stable and secure.

The more in tune you are with your prosthetic foot, the easier it becomes to trust each step. And that trust can boost confidence, especially when walking in public, on busy streets, or on unfamiliar paths.

When you're inside your home, at work, or walking through a store, the floor is usually flat and predictable. On these kinds of surfaces, both traditional and dynamic feet can help you get around. But how they do it—and how your body feels while moving—can be quite different.

How Each Foot Type Affects Your Mobility in Real Life

Walking Indoors and on Smooth Surfaces

When you’re inside your home, at work, or walking through a store, the floor is usually flat and predictable. On these kinds of surfaces, both traditional and dynamic feet can help you get around. But how they do it—and how your body feels while moving—can be quite different.

With a traditional foot, every step feels more deliberate. There’s less movement in the ankle, and each footfall might sound or feel a little heavier.

That’s not necessarily a bad thing—it can give you a strong sense of grounding. But it often means you need to lift your knee higher or swing your leg more to keep up a steady pace.

With a dynamic response foot, the step is more fluid. The foot bends slightly as you step down and gives a little push as you roll forward. This helps you use less energy, especially if you walk a lot.

You might find that walking around the house or at work becomes more comfortable over time because you’re not fighting your own steps.

Going Outdoors and Dealing with Uneven Ground

Once you step outside, the ground gets unpredictable. Sidewalk cracks, grassy patches, ramps, and slopes all ask more from your prosthetic. And this is where the difference between the two feet becomes more noticeable.

Traditional feet are stiffer, so they don’t always handle uneven ground well. You may have to slow down, adjust your posture, or watch every step closely.

This can increase the mental and physical energy you need to walk safely. The foot doesn’t adjust to the surface—you have to.

Dynamic response feet are better at adapting. Their flexible design helps absorb shock from the ground and adjust slightly when the terrain shifts.

That means you don’t have to work as hard to stay balanced. Your movements feel more natural, and you can focus less on every step and more on where you’re going.

This added adaptability helps reduce the risk of falls and makes outdoor walks feel less tiring. It also opens the door to more physical activity—like hiking, walking pets, or simply exploring new places—because you’re not held back by your foot’s limitations.

Speed, Balance, and Turning

Speed isn’t always about going fast. It’s also about being able to change your pace easily when needed. Whether you’re hurrying across the street or slowing down for a conversation, your foot should help you keep up—not hold you back.

Traditional feet can make sudden changes in speed feel awkward. Because they’re not designed to store and return energy, each shift in pace has to come from your body. Turning corners or navigating tight spaces might feel stiff or clunky.

Dynamic feet offer more flow. Their ability to flex and return energy helps you adjust pace with less effort. Turning becomes smoother.

Your gait can stay more consistent, even when you change direction quickly. This makes dynamic feet feel more “in sync” with your movement.

Balance is another area where dynamic feet tend to shine. By allowing more ankle motion and better ground response, they give your body more information. That helps your brain make tiny corrections as you walk, reducing the chances of tripping or stumbling.

Energy, Comfort, and Long-Term Wear

How Much Energy Does It Take to Walk?

Every step you take with a prosthetic uses energy. The question is—how much? The more energy it takes, the faster you get tired. And when you’re tired, your posture shifts, your form breaks down, and pain can creep in.

So, the type of prosthetic foot you use doesn’t just affect how you walk—it affects how long and how comfortably you can move.

Traditional feet don’t return much energy. They give support, but they don’t give anything back. When your heel strikes the ground, the foot stays mostly still.

You’re doing all the pushing with your muscles. Over time, that gets exhausting, especially if you walk long distances or stand for long hours.

Dynamic response feet help in a different way. When you take a step, the foot bends and holds some of that force.

As you push off, it gives some of that energy back, helping to propel you forward. It’s not like walking on springs, but it’s enough to reduce the load on your muscles and joints.

Many users describe this as feeling “lighter” or “smoother.” Over a day, that small difference adds up to less fatigue, fewer aches, and more energy left for everything else you want to do.

Comfort Over Time

When it comes to comfort, it’s not just about how the foot feels in the first five minutes. It’s about how your body feels after hours of use, day after day. This includes your residual limb, your back, your hips, and even your shoulders.

Traditional feet are predictable. For people who value a solid, firm base, that can be comforting. But the lack of movement means your joints have to work harder to adjust to different angles or changes in ground level. Over time, this can lead to overuse pain in the knees, hips, or lower back.

Dynamic feet are gentler on the body in motion. The built-in flexibility allows the foot to adjust as you step, taking some of the pressure off your joints. It’s not just your foot doing less work—it’s your whole body that benefits.

That said, dynamic feet do require proper setup. If they’re not fitted or aligned correctly, the energy return might feel unstable or strange. Comfort comes from a good match between the foot and your body’s movement pattern.

Daily Life: From Morning to Night

Your prosthetic foot should support you through everything—getting out of bed, climbing stairs, walking the dog, running errands, and winding down at night. In a full day like that, you don’t want to be thinking about every step. You want your movement to feel natural, and your focus to stay on life—not on the limb.

With a traditional foot, many users notice a point in the day when things start to feel heavy or tiring. Maybe it’s after a trip to the store or a few hours of standing.

The foot won’t adapt to your body’s changes throughout the day—whether it’s swelling, fatigue, or shifting posture.

A dynamic foot is more responsive. It can absorb more movement and adjust more easily. This helps reduce stress on your residual limb and keep things comfortable as your body changes through the day.

That means fewer breaks, less discomfort, and a more seamless transition from one activity to the next.

When choosing a prosthetic foot, cost matters—but it's important to look beyond the price tag. What you pay upfront doesn’t always reflect the long-term value, especially when it comes to comfort, durability, and mobility.

Cost, Maintenance, and Everyday Practicality

Understanding the Price Behind Each Foot

When choosing a prosthetic foot, cost matters—but it’s important to look beyond the price tag. What you pay upfront doesn’t always reflect the long-term value, especially when it comes to comfort, durability, and mobility.

Traditional prosthetic feet are usually more affordable. They’re simpler in design, use basic materials, and don’t require a lot of customization.

This makes them a good option for people on tight budgets or those who use their prosthetic less frequently. But over time, the physical toll of using more effort to walk, especially if you’re very active, may lead to other health-related costs, like back or hip therapy.

Dynamic response feet often come at a higher price. That’s because they’re built with specialized materials like carbon fiber and involve more complex engineering.

These feet are meant to last through active use and high-impact movements. While they may cost more up front, many users find they save money over time by reducing wear on their bodies and needing fewer adjustments or replacements.

It’s also worth considering what your insurance or support program covers. In some cases, a higher-performing foot may be partially or fully funded if it clearly supports your mobility and independence goals.

Day-to-Day Maintenance

Prosthetic feet don’t just sit on the shelf—they take a lot of wear and tear. Maintenance plays a key role in how long your foot lasts and how well it performs. The easier it is to care for, the more confident you’ll feel using it every day.

Traditional feet require very little maintenance. Because they have fewer moving parts, there’s less that can go wrong.

Many users like this “set it and forget it” feeling, especially if they don’t want to deal with frequent adjustments. But when they do wear down, they often have to be replaced entirely.

Dynamic response feet are a bit more complex. They may need occasional tuning or part replacement—especially the foot shell or heel components.

Some also need inspection to make sure the carbon fiber is still intact after long-term use or high-stress activity. This doesn’t mean they’re fragile, but they do benefit from regular check-ups with your prosthetist to keep them performing at their best.

Being proactive with care ensures your foot works with your body—not against it. Clean it regularly, report unusual sounds or stiffness, and always wear the right footwear to protect it.

Adapting to Real Life Situations

Mobility isn’t just about walking—it’s about doing life. That includes unpredictable moments like jumping over a puddle, carrying groceries, climbing a few steps, or standing in line for a while. Your foot has to be ready for it all, not just walking in straight lines.

With traditional feet, you may find these quick, flexible motions harder to manage. The stiffness limits how quickly you can react or recover balance.

Over time, this can affect your confidence and willingness to engage in social activities or take spontaneous outings.

Dynamic feet tend to perform better in these day-to-day moments. They allow you to shift weight, bend, or absorb impact more naturally.

That freedom can help you feel more in control, especially when navigating busy places like train stations, markets, or parks.

Your quality of life often depends on how freely you can respond to life around you. If your foot supports that freedom without holding you back, that’s a huge win.

One of the most powerful—but often invisible—effects of a prosthetic foot is how it shapes your confidence. When your foot feels solid, responsive, and predictable, your whole approach to the world changes. You stand taller, move faster, and say “yes” to more things. That’s not just physical progress—it’s emotional freedom.

Emotional and Psychological Impact of Each Foot Type

Confidence in Movement

One of the most powerful—but often invisible—effects of a prosthetic foot is how it shapes your confidence. When your foot feels solid, responsive, and predictable, your whole approach to the world changes.

You stand taller, move faster, and say “yes” to more things. That’s not just physical progress—it’s emotional freedom.

With traditional feet, the lack of responsiveness can sometimes lead to hesitation. Users might be more cautious about where they walk or how far they go.

This doesn’t mean traditional feet aren’t useful—but it does mean they may not always inspire the same level of confidence, especially when it comes to sudden movement or uneven ground.

Dynamic response feet, because of how they move with your body, can give you that feeling of support and flow. You don’t have to overthink every step.

That sense of ease often leads to more spontaneous movement—and more willingness to rejoin activities you might have avoided before, whether that’s dancing at a wedding or just taking a longer walk through the neighborhood.

The Mental Load of Movement

Every step with a prosthetic requires some thought, especially in the beginning. But over time, users want to move without thinking about it constantly.

That’s when true freedom comes in. And that’s where the type of foot you choose can either lighten or increase the mental load.

Traditional feet may require you to be more aware of your environment at all times—watching for changes in slope, stepping carefully over small obstacles, or slowing down on turns.

This constant awareness can become mentally tiring. It may even lead to avoidance, where you turn down invitations or skip walks because it just feels like too much effort.

Dynamic response feet can reduce this mental fatigue. Because the foot works with you, adjusting to the ground and giving back energy, you don’t need to overthink every move.

You begin to trust your body more. That trust becomes confidence, and that confidence becomes momentum—in both a physical and emotional sense.

Rebuilding a Sense of Wholeness

Amputation can change the way someone sees themselves. There’s often a journey not just of physical healing, but of emotional recovery too.

The right prosthetic foot can play a powerful part in that healing. It’s not just about walking—it’s about how you walk and how you feel while walking.

Some users describe their first time using a dynamic foot as feeling like a part of themselves had returned. The spring, the bounce, the natural flow—it gave them back a piece of their identity.

For others, simply being able to walk longer without pain or effort was enough to feel a sense of independence they thought they had lost.

While traditional feet offer basic function and security, dynamic feet often bring something deeper—a sense of reclaiming movement, rhythm, and personality.

That emotional uplift shouldn’t be underestimated. Feeling whole again matters just as much as feeling balanced.

Choosing between a traditional foot and a dynamic response foot isn’t just a technical decision—it’s a personal one. Everyone moves through the world differently. Some people enjoy calm routines, while others thrive on movement and unpredictability. Your prosthetic should match the way you live, not just how you walk.

Matching the Foot to Your Lifestyle and Goals

Different Lives, Different Needs

Choosing between a traditional foot and a dynamic response foot isn’t just a technical decision—it’s a personal one. Everyone moves through the world differently.

Some people enjoy calm routines, while others thrive on movement and unpredictability. Your prosthetic should match the way you live, not just how you walk.

Someone who works from home, walks short distances, and spends most of their day indoors might not need a high-performance foot.

For them, the steady feel of a traditional prosthetic might be enough. It gets the job done, and if their routine doesn’t involve much physical strain, the lower energy return might not matter.

But for someone whose day includes long commutes, public transportation, busy streets, or even parenting young kids—mobility needs shift fast.

In those moments, the flexibility, responsiveness, and lighter feel of a dynamic foot may not just be helpful, but essential to keeping up with daily life.

The right foot isn’t just about where you are now—it’s about where you want to go next.

Planning for the Future, Not Just the Present

Another factor many people overlook is how their needs might change over time. Maybe today, your activity level is low—but what about six months from now? What if you start therapy, feel stronger, or take up a new hobby? Maybe you plan to travel more, return to work, or walk your daughter down the aisle.

Choosing a prosthetic foot isn’t only about solving a problem—it’s about building a future. A dynamic foot gives you room to grow.

It adapts to your body as you gain strength or confidence. You might not need its full potential on day one—but it will be there when you’re ready.

Traditional feet can also evolve with you, but the range of movement and performance tends to plateau. They’re reliable for consistency, not necessarily for adaptability.

That’s why they’re often chosen by users whose goals are steady and low-impact.

Your personal vision for your future—whether that’s increased independence, physical fitness, or simply walking pain-free—should shape your decision.

Personality and Comfort Preferences Matter Too

Beyond all the technical details, comfort is personal. Some people like the feeling of firmness and control that a traditional foot offers.

Others prefer the smoother, more flowing sensation that comes with a dynamic design. Neither is wrong—it’s about what feels right for you.

Some users find emotional comfort in simplicity. A traditional foot might feel familiar, safe, and easy to understand.

On the other hand, those who value progress, movement, and a sense of “getting back to normal” might feel more satisfied with a foot that actively supports and encourages that experience.

There’s no universal answer. Your foot becomes part of your identity. And that identity should reflect your choices, not just your condition.

Conclusion

Choosing between a dynamic response foot and a traditional prosthetic foot isn’t just about mechanics—it’s about how you want to live. Both offer value, but they serve different lifestyles, goals, and comfort needs.

Traditional feet provide stability and simplicity. They’re often enough for those with steady routines and low mobility demands. Dynamic response feet, on the other hand, offer more movement, more energy, and greater adaptability. They’re built for people who want to go further, faster, and with less strain on their body.

There’s no right or wrong choice—only what’s right for you. The best foot is the one that supports your life, matches your goals, and makes you feel strong, steady, and in control.

Whether you’re just beginning your journey or looking to upgrade, ask yourself: What kind of life do I want to lead? Then find the foot that helps you walk confidently into it.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.