Looking for the best prosthetic bionic hand in Delhi? Robobionics delivers cutting-edge solutions trusted by hundreds. Discover why it’s ranked #1 today.

Best Prosthetic Bionic Hand for Individuals in Delhi – Why Robobionics is #1

Losing a hand can be one of life’s toughest moments. It changes not just how you live, but how you feel every day. In a busy, fast-moving city like Delhi, this challenge can feel even bigger. Whether it’s getting on the metro, working at a desk, cooking at home, or simply opening a door, everything becomes different. But with the right support and the right prosthetic, life can move forward again—with confidence, control, and independence.

At Robobionics, we’ve helped hundreds of people across India rediscover their freedom through advanced, easy-to-use bionic hands. We don’t just build prosthetics—we create life-changing tools that fit the real needs of real people. And when it comes to choosing the best prosthetic bionic hand in Delhi, Robobionics stands out—not because we say so, but because our users do.

Delhi is a city full of movement, dreams, and ambition. From the quiet lanes of Rohini to the fast-paced markets of Karol Bagh, from government offices in Central Delhi to the tech hubs in Noida and Gurugram, people here are always on the go.

Why Robobionics is the Trusted Name for Bionic Hands in Delhi

Delhi is a city full of movement, dreams, and ambition. From the quiet lanes of Rohini to the fast-paced markets of Karol Bagh, from government offices in Central Delhi to the tech hubs in Noida and Gurugram, people here are always on the go.

In a city that never slows down, you need a prosthetic hand that doesn’t hold you back. At Robobionics, we understand the daily rhythm of life in Delhi, and we design our bionic hands to match it.

Designed for the Demands of Delhi Life

Every city has its own challenges. In Delhi, you deal with everything from long hours in traffic to sudden changes in weather. Summers are harsh, winters are cold, and during monsoon, the streets get wet and slippery. We keep all of this in mind when building our prosthetic hands.

Our devices are lightweight, weather-resistant, and strong enough to handle daily wear and tear. Whether you’re travelling in the metro, typing on a computer, or cooking at home, our bionic hands are made to work with you—not against you.

But design is more than just function. It’s also about fit. Every person is different, and every limb is different. We customise the socket—the part that connects the hand to your arm—to make sure it feels comfortable even after hours of use.

Our team in Delhi takes detailed measurements, studies your posture, and listens to your feedback. We don’t rush the process. We make sure your prosthetic hand feels like a natural part of you.

Technology That Understands Your Movements

What makes a bionic hand truly powerful is how it listens to you. Our hands use sensors that read small muscle signals from your arm. When you think about moving your fingers, the sensors pick up those signals and translate them into smooth, real movements.

You don’t have to press buttons or learn complicated gestures. The hand responds to your intention, almost like it’s reading your mind.

This is especially helpful in busy Delhi life. Imagine needing to quickly take out your phone, carry a bag, or hold a cup of tea. With older prosthetic models, these actions can feel slow or clumsy.

But with a Robobionics hand, you get fast, precise control. It feels natural. You don’t have to stop and think about every motion. You just do it.

Our technology is advanced, but it’s also made simple. You don’t need to be tech-savvy to use our bionic hands.

We take time to show you how it works and stay with you until you’re fully comfortable. Most people pick it up quickly—and they’re amazed at how soon it starts feeling like second nature.

Support That Goes Beyond Just the Device

At Robobionics, our work doesn’t stop once the hand is fitted. That’s just the beginning. What truly makes us different is how we stay involved. We offer complete training so that you can use your bionic hand confidently in your daily life.

This includes things like learning to write again, picking up small objects, handling your phone, or cooking your favourite meal.

For those in Delhi, we offer local support so you never feel far from help. Whether you live in South Delhi or Dwarka, our team is just a message or call away. We’re not just here to sell you a product—we’re here to make sure it keeps working for you, every single day.

If something needs adjusting, we’ll fix it. If something breaks, we’ll repair it fast. You don’t have to wait weeks for a replacement or send your device to another country. Everything is handled right here.

We also stay in touch with all our users. We check in from time to time, not to push sales, but to see how you’re doing. We want to hear your feedback, your struggles, and your progress.

That’s how we keep improving—not in a lab, but from real-life experience, shared by people like you.

Confidence You Can Feel—and Others Can See

There’s something powerful about being able to use both hands again. Whether it’s doing daily tasks or just walking into a room with your head held high, a good prosthetic can change how you feel about yourself.

At Robobionics, we’ve seen that transformation in many of our users across Delhi. People who once hid their arm now shake hands without hesitation. Students who once sat quietly at the back of the class now raise their hands to speak up.

We also understand that appearance matters. That’s why we offer options for how your bionic hand looks. Some prefer a modern, robotic design. Others want something that blends with their skin tone.

We let you decide. You choose the finish, the colour, even the little details. Because your prosthetic should reflect your personality—not hide it.

For many people, wearing a Robobionics bionic hand becomes a source of pride. It’s not something to cover up. It’s something to show the world. And that confidence—that return to feeling whole—is worth more than any technology alone.

When someone walks through our doors in Delhi, they’re not just starting a medical process—they’re starting a personal journey. At Robobionics, we take that journey seriously.

Your Journey with Robobionics – What to Expect

When someone walks through our doors in Delhi, they’re not just starting a medical process—they’re starting a personal journey. At Robobionics, we take that journey seriously.

We know that getting a bionic hand is a big step, and it comes with hopes, questions, and sometimes fears. That’s why we’ve made sure that every part of the process is simple, respectful, and focused entirely on you.

A Warm and Welcoming First Visit

Your first visit to Robobionics is designed to make you feel at ease. We understand that many people come to us after months, even years, of living without a hand. Some have tried other prosthetics and been disappointed.

Some are unsure if technology can really help them. That’s why we begin by listening.

You’ll sit down with one of our experts, who will take the time to understand your story. We’ll ask about your lifestyle, your goals, and your expectations.

Whether you’re a teacher, student, artist, shopkeeper, engineer, or homemaker, your daily needs matter to us. We’ll explain everything in simple language—how the hand works, what the process looks like, and how long it will take.

There’s no pressure to decide on the spot. We want you to feel ready, not rushed. Many people come back with family or friends after their first visit. That’s perfectly okay. This is your journey, and we’ll move at your pace.

Custom Fitting – Precision That Feels Personal

Once you decide to move forward, the next step is creating your custom prosthetic hand. This is not something off a shelf. It’s made for you and only you.

We begin by taking accurate measurements of your limb. But we don’t stop there. We study how you sit, stand, and move. We look at your muscle strength and where you feel most comfortable.

Then we build a socket—the part that holds the prosthetic—that fits your body like a glove. A poor fit can make a good hand feel uncomfortable. A great fit makes it feel like your own.

Our bionic hands are built using smart sensors that respond to your muscle movements. That means every time you think about closing your hand, the device reacts instantly.

But for this to work smoothly, we need to position everything perfectly. That’s why we spend time adjusting the sensors to your body, checking that every motion feels natural, and making sure nothing causes strain or pressure.

You’ll also have a say in how your hand looks. Some of our clients in Delhi want a sleek, metallic finish that shows off the advanced tech. Others want something more discreet and lifelike. We respect both choices and offer options that let you express your style with pride.

Training That Fits Real Life

Once your bionic hand is fitted, the learning begins—but don’t worry, you’re not on your own. Our training is designed for real life, not a textbook. We teach you step by step, using daily tasks as practice.

You’ll start with small movements—opening and closing the hand, holding simple objects. Then, as your confidence grows, we move on to more detailed tasks. If you’re a student, we’ll help you write again.

If you’re working in an office, we’ll teach you to type and handle files. If you love cooking, we’ll train you to use your hand in the kitchen. Every training plan is built around your personal life.

We also teach you how to care for your device. You’ll learn how to charge it, clean it, and keep it in good shape. The goal is not just to use your bionic hand, but to feel fully in control of it.

Most users pick up the basics within a few days. And within a few weeks, they’re doing things they never thought possible.

Throughout your training, our team stays by your side. If you’re ever unsure about something, we’re just a call away. Our Delhi team is responsive and ready, whether it’s a quick fix or a deeper question.

Real People. Real Stories. Real Change.

Some of the most inspiring moments at Robobionics come from our users themselves. Their stories show how much a prosthetic hand can truly change a life.

One of our users, Sanjay, lost his right hand in a road accident near Connaught Place. He was a shop owner and couldn’t imagine running his business with one hand. When he came to us, he was quiet, uncertain, and worried about the cost.

But he gave us a chance. Within weeks of getting his bionic hand, he was back at his shop, managing sales, handling money, and even restocking shelves. His story isn’t rare—it’s one of many.

Then there’s Ayesha, a young teacher from Lajpat Nagar. She was born without a left hand and spent years hiding it. After being fitted with her Robobionics hand, she not only returned to the classroom—she began leading workshops for students with disabilities.

She told us, “This hand didn’t just give me strength. It gave me a voice.”

These are the kinds of changes that inspire us. They’re not just physical. They’re emotional, social, and deeply human. That’s why we do what we do.

Support That Stays With You

Life keeps changing, and sometimes your needs change too. At Robobionics, we stay in touch long after your training is complete. We offer follow-up sessions to adjust the fit, update the software, or simply check how things are going.

If you need help, you won’t be bounced between departments or told to wait for days. Our support is quick, clear, and based here in India. That means faster repairs, shorter wait times, and better service. Whether you need us next month or next year, we’ll be here.

With so many prosthetic providers now advertising in India, especially in cities like Delhi, it’s natural to wonder what really makes one stand apart from the rest. Many companies focus only on technology. Some promise low prices without explaining long-term care.

Why Robobionics Leads in Delhi’s Bionic Hand Space

With so many prosthetic providers now advertising in India, especially in cities like Delhi, it’s natural to wonder what really makes one stand apart from the rest. Many companies focus only on technology. Some promise low prices without explaining long-term care.

Others import devices made for different lifestyles and climates. But at Robobionics, we take a completely different approach—one built on care, understanding, and a deep connection to the people we serve.

Made in India, Made for India

One of the biggest reasons Delhi residents trust Robobionics is because we build our bionic hands here in India, specifically for Indian users. That might seem like a simple point, but it makes a world of difference.

Most prosthetics on the market are imported or designed for foreign environments. They’re often expensive, hard to service, and not suited to Indian weather, customs, or day-to-day life.

We’ve built our technology from the ground up by listening to users right here—students, workers, artists, homemakers, and professionals. We test our devices in the very conditions you live in, whether that’s the hot, dusty summer winds of Delhi or the intense pace of city life.

Our materials are chosen not just for durability, but for comfort. We make sure they’re breathable during summer, easy to clean, and tough enough to handle the everyday stress of Indian life.

We don’t believe in creating generic products and trying to fit them into people’s lives. Instead, we build products around people’s lives. That’s what makes all the difference.

Accessibility Without Compromise

Many people assume that advanced prosthetics are out of reach because of the cost. But at Robobionics, we’ve made it a mission to keep our solutions affordable without lowering quality.

We’ve worked with hospitals, NGOs, and local institutions in Delhi to create packages that fit different budgets. We also help guide you through paperwork, insurance claims, and government aid programs wherever possible.

We never surprise you with hidden fees or rushed deadlines. Every step is transparent. From the very beginning, we explain exactly what you’ll receive, how long it will take, and what it will cost.

For families trying to manage expenses, this kind of honesty matters a lot. It allows them to plan with confidence, knowing they’re investing in something valuable.

And because we build everything in India, we avoid high import costs and long delays. That means your device is not only more affordable—it also reaches you faster.

Local Service, Lasting Relationships

Delhi is a big city. When you need help with your prosthetic, you shouldn’t have to wait for someone to fly in from another state or country. That’s why we have a dedicated local team to support our users throughout the Delhi NCR region.

Whether you’re in Noida, Faridabad, Ghaziabad, or right in the heart of the city, we’re always close by. If you need an adjustment, a repair, or just someone to talk to about your experience, we’re available.

Our service team doesn’t just fix parts—they know your name, your story, and your journey.

This kind of care builds something deeper than customer satisfaction. It builds trust. Over time, our clients stop seeing us as just a company. They see us as partners. And that’s exactly how we want it.

We also run follow-up camps and meet-ups where users can connect, share their stories, and help each other. For many, it’s the first time they feel part of a community that understands their journey. These moments create lasting bonds—not just between us and our users, but among the users themselves.

Continuous Innovation, With Purpose

We are constantly improving our products, but we never innovate just for the sake of it. Every upgrade, every change, every design tweak is based on feedback from users like you.

If someone in Delhi tells us their hand feels a little stiff while typing, we find a way to make it smoother. If another user mentions they need better grip while lifting groceries, we build a new grip mode.

We don’t guess what users want—we ask. Then we act. Our research team is focused on finding real solutions to real problems.

Whether it’s enhancing battery life, improving signal response, or refining the look and feel, everything we do starts with one question: “Will this make someone’s life easier?”

Our bionic hands today are far more advanced than what we offered even three years ago. And in another year, they’ll be even better. That’s the promise we make—to never stop working to improve your experience.

A Hand That Does More Than Work—it Connects

One of the things our users in Delhi often tell us is that after getting a Robobionics hand, they stopped feeling like something was missing.

The bionic hand isn’t just a tool—it’s a connection. It reconnects you with people, with activities you used to love, and with the feeling of being whole again.

We’ve seen users go back to drawing, return to work, lift their children, and take part in festivals and ceremonies with both hands. These aren’t just tasks—they are moments that matter.

And when your hand responds quickly, fits comfortably, and looks good, those moments become easier, natural, and full of joy.

This emotional impact is what truly defines success for us. Because in the end, it’s not about how advanced a prosthetic is—it’s about how it makes you feel.

Built on Values, Backed by Results

At Robobionics, we never forget why we started. We began with a simple idea—that no one should have to live feeling incomplete.

That technology, when used with care and empathy, can restore not just function but confidence. And we’ve stayed true to that mission, no matter how much we’ve grown.

We’re proud to say that many of our clients come through word of mouth. One user tells another, who tells their friend, who brings their cousin.

This kind of trust can’t be bought. It has to be earned—through every successful fitting, every thoughtful follow-up, and every smile we help bring back.

At the heart of Delhi’s fast-paced life, we know what people value most—reliability, trust, and something that works without making life harder. A bionic hand isn’t just a piece of equipment. It’s a second chance.

The Final Word – Choosing Robobionics in Delhi

At the heart of Delhi’s fast-paced life, we know what people value most—reliability, trust, and something that works without making life harder. A bionic hand isn’t just a piece of equipment. It’s a second chance.

A way to live without limits. And that’s what Robobionics has been offering, day after day, person after person.

We are not here to impress with just machines. We are here to understand what your day looks like, what your goals are, and how we can make your journey smoother, stronger, and more independent.

We know Delhi’s streets, its struggles, its strengths. From the noise of Chandni Chowk to the calm of Lodhi Gardens, we understand how important it is to have a hand that fits not just your body, but your life.

Robobionics has become the number one choice for bionic hands in Delhi not because we say so—but because our users say so. They’re the ones who trusted us, tested us, and came back smiling.

They’re the ones who now live with more comfort, control, and confidence. And that’s something you can have too.

What Happens Next?

If you’re thinking about taking the next step, we’re ready when you are. Your journey can start with a simple conversation. You don’t need to know all the details.

You just need to show up and let us guide you. We’ll answer every question. We’ll explain each part. And we’ll make sure you feel heard, not rushed.

Whether you visit our Delhi support team, call us from home, or reach out online, we’re always available. You don’t have to go through this alone. We’ll walk with you, every step of the way—until you’re doing things again with both hands, your way, your pace.

You Deserve More Than a Hand—You Deserve Freedom

What we offer at Robobionics isn’t just a high-tech product. It’s the ability to brush your hair, hold a child, write a note, drive a vehicle, make food, or shake someone’s hand—with confidence and strength.

These are not just tasks. These are the moments that define living. And we are here to give them back to you.

For people in Delhi searching for the best prosthetic bionic hand, Robobionics is more than a provider. We’re your partner in rebuilding your independence.

So why wait?

Reach out. Visit us. Ask your questions. Let’s begin.

Because the best version of your life is still ahead—and Robobionics is here to help you reach it.

In a city as dynamic as Delhi, life doesn’t pause—and neither should you. At Robobionics, we provide more than just prosthetic bionic hands. We offer tools that restore movement, confidence, and dignity. Built in India, designed for Indian lifestyles, and supported locally, our bionic hands are trusted by hundreds across Delhi because they work in real life—not just in labs.

Conclusion

In a city as dynamic as Delhi, life doesn’t pause—and neither should you. At Robobionics, we provide more than just prosthetic bionic hands. We offer tools that restore movement, confidence, and dignity. Built in India, designed for Indian lifestyles, and supported locally, our bionic hands are trusted by hundreds across Delhi because they work in real life—not just in labs.

From your first consultation to daily use, we walk with you every step of the way. Our approach is simple: listen deeply, customise carefully, and support endlessly. Whether you’re returning to work, school, or simply everyday routines, your new hand will fit your life, not the other way around.

If you’re ready to reclaim control, independence, and pride, Robobionics is ready for you. Your journey begins with a conversation. Let’s take the first step—together.

Robobionics. Built for life. Trusted in Delhi.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.