Discover the best prosthetic bionic hand in Ahmedabad with Robobionics. Smart design and expert care make us the #1 pick for prosthetic solutions in the city.

Best Prosthetic Bionic Hand for Individuals in Ahmedabad – Why Robobionics is #1

Losing a hand changes everything. Daily routines become harder, confidence may drop, and the simplest tasks can feel like big challenges. But in Ahmedabad, there is now a way forward — a way to take back control, independence, and dignity. At Robobionics, we understand the journey, and we walk every step with you.

We’re not just a company that builds bionic hands. We’re a team that listens, learns, and lives to help people like you regain what they’ve lost. Our prosthetic bionic hands are made for real life — not just in labs, but for real people in real cities, like Ahmedabad. We’ve spent years refining every detail, making sure our hands work naturally, fit comfortably, and help you live your life fully.

Choosing the right bionic hand isn’t just about the latest features or futuristic design. It’s about how well the hand fits into your everyday life — how it feels, how it moves, and how easy it is to trust.

What Makes a Great Bionic Hand in Ahmedabad

Choosing the right bionic hand isn’t just about the latest features or futuristic design. It’s about how well the hand fits into your everyday life — how it feels, how it moves, and how easy it is to trust.

In a city like Ahmedabad, where tradition and modernity live side by side, your prosthetic needs to do more than just function. It needs to help you live fully, confidently, and without worry.

A Hand That Understands You

At Robobionics, we believe the best bionic hand is the one that becomes a part of you. It should feel natural from day one.

When you think about moving your fingers, the hand should respond without delay or confusion. You shouldn’t need to learn new tricks or master complicated controls.

That’s why we’ve designed our bionic hand to listen to your muscle signals with high accuracy. When your brain sends a signal to your muscles — even if your hand is no longer there — our sensors pick it up and turn it into real movement.

It’s not magic, it’s precision engineering. And it works because we’ve built it to match your body’s rhythm, not the other way around.

In Ahmedabad’s fast-paced daily life, where you might be walking through Manek Chowk one moment and handling documents in an office the next, that natural response matters. You don’t have time to think about your prosthetic. It should simply work — and ours does.

Comfort That Lasts All Day

Let’s face it: comfort is everything. If a prosthetic hurts, rubs, or feels heavy, it doesn’t matter how advanced it is — you won’t want to wear it. That’s why we’ve made comfort a top priority at Robobionics.

Our fitting process is entirely personalized. We use detailed 3D limb mapping to create a socket that fits your body perfectly. No hard edges, no guesswork, no standard shapes.

We use soft-touch liners that feel gentle on your skin but still provide a snug, secure fit that stays stable all day.

And here’s something important — we know Ahmedabad’s climate. We know how the heat and humidity can affect prosthetics. That’s why our materials are sweat-tolerant, breathable, and built to last even in the middle of a hot Gujarat summer.

When you wear a Robobionics bionic hand, you’ll feel supported, not restricted.

Built for Real Indian Life

Ahmedabad is full of energy. From busy markets to industrial zones, from educational hubs to home kitchens — life here doesn’t slow down. Your prosthetic hand needs to keep up, and ours does.

Robobionics bionic hands are strong but light. They’re built to handle daily wear and tear — lifting grocery bags, typing, cooking, writing, and even biking.

And if you need something specific, we can tune the grip, motion range, and control modes just for your lifestyle. No one else in the market offers that level of personalization with this much ease.

Most importantly, our hands are water- and dust-resistant, because we know real life doesn’t happen in a controlled lab. Whether you’re in the old city, the riverfront, or a workshop in Odhav, your hand will work wherever you go.

Designed for Daily Function, Not Just Looks

Some bionic hands look nice, but they stop there. We don’t believe in looks without purpose. Yes, our hand is sleek, modern, and available in skin tones or robotic styles — but that’s just the beginning.

The true beauty is how useful it is.

You can hold a pen, swipe on your phone, pick up coins, or pour a glass of water with ease. Every grip pattern is designed for a purpose.

Whether it’s delicate tasks or firm holds, our hand does it naturally and smoothly. And the more you use it, the better it gets — because it adapts to you.

We’ve seen our users in Ahmedabad use it for work, school, parenting, and even creative hobbies like sketching or playing an instrument. That’s not a dream. That’s what happens when technology meets thoughtful design.

Looks That Give You Confidence

We know how important it is to feel proud of how you look. Limb loss can affect not just your body but your sense of self. That’s why we made sure our hand looks as good as it works.

You can choose a natural-looking hand that matches your skin tone, or a futuristic style that turns heads for all the right reasons. Our clients tell us they’ve gone from hiding their limb to showing off their new hand — and loving the reactions they get.

It’s more than style. It’s self-respect. It’s identity. And it matters.

In a city that blends heritage with high-tech innovation, people in Ahmedabad expect solutions that are both practical and forward-thinking. That’s exactly what Robobionics offers.

Why Robobionics is the Best Choice for Ahmedabad Residents

In a city that blends heritage with high-tech innovation, people in Ahmedabad expect solutions that are both practical and forward-thinking. That’s exactly what Robobionics offers.

We’ve become the top choice not just because of our product, but because of how we treat every person who walks through our door. Let’s dive into why Robobionics is trusted by individuals and families across Gujarat.

We’re Built in India, for Indian Life

Our roots are here. We’re not an overseas company with imported ideas. We’re Indian engineers, designers, and care specialists who understand our country’s needs.

We’ve seen how the streets of Ahmedabad can shift from bustling markets to quiet neighborhoods in minutes. We’ve sat with clients in Sarkhej, spoken to school teachers in Navrangpura, and met families in Sabarmati.

We design with all of that in mind. Our prosthetics are built for the pace, the pressure, and the personality of Indian life. And because we’re based here, we’re never far away when you need help.

There’s something comforting about working with people who speak your language — literally and emotionally. We don’t just talk engineering. We talk life. We understand that it’s not just about “function,” it’s about helping you live on your own terms again.

Support That Feels Like Family

When you come to Robobionics, you’re not just another case file. You become part of a community. Our team is known for treating clients with warmth, care, and respect. We take time to understand your journey.

If you’ve lost a limb recently, we understand how fresh that pain is. If you’ve been living with it for years, we know you’ve probably tried a few things already — and maybe lost hope along the way.

We’re here to change that.

We offer long-term support, not just during the fitting, but well beyond. You can call us anytime. Visit us whenever you want. Need to adjust the fit? We’ll do it. Need help with a specific grip or movement? We’ll train you. Have a question months later? We’ll still be here.

Our Ahmedabad clients often tell us they feel like they’re talking to family, not technicians. That’s not by accident. That’s our culture.

Simple Process, Seamless Experience

We know that getting a prosthetic hand can feel overwhelming at first. That’s why we’ve made the entire process smooth and clear. From the first consultation to the final fit, we walk with you — step by step.

We start with a friendly conversation to understand your needs. We don’t rush. We don’t use big words to confuse you. We simply listen. Then we move on to scanning your limb for a precise fit. Once that’s done, we custom-build your bionic hand and train you on how to use it.

And guess what? It doesn’t take months. Because we operate in India, everything moves quickly and efficiently. You won’t be stuck in a long queue or waiting for parts from abroad.

We also coordinate with your doctor or therapist if needed. Whether you’re working with a clinic in Ahmedabad or a specialist in Gandhinagar, we make sure everyone is on the same page.

Powerful Tech That’s Easy to Use

Technology can sometimes be intimidating — especially when it involves your body. That’s why we’ve kept things simple.

Our bionic hand runs on smart muscle sensors, but the experience is intuitive. You don’t need to remember complex commands or push multiple buttons.

The hand learns your movement patterns and reacts smoothly. Over time, it feels less like a gadget and more like a part of you.

We’ve seen older clients, teenagers, and even children use our hand with confidence. And if you’re into tech and want advanced control, we’ve got that too. But you get to choose how deep you want to go.

That balance — power with simplicity — is what makes us unique.

Let’s open up the hand — not literally, but in terms of what’s going on behind the scenes. If you’re living in Ahmedabad and considering a bionic hand, it helps to know what makes our technology work so well in the real world.

Inside the Robobionics Bionic Hand – How It Works and What You’ll Experience

Let’s open up the hand — not literally, but in terms of what’s going on behind the scenes. If you’re living in Ahmedabad and considering a bionic hand, it helps to know what makes our technology work so well in the real world.

We keep things simple on the outside, but under the surface, every movement is powered by smart, responsive systems that are built with care and tested for everyday life.

Your Muscles Do the Talking

When you want to move your hand, your brain sends a signal through your nervous system to your muscles. Even if you’ve lost your hand, those signals are still there — and we can still catch them.

Our bionic hand uses EMG (Electromyography) sensors to detect tiny signals from the muscles in your remaining limb. You don’t feel anything when this happens. It’s completely painless. But the results are powerful.

Try to close your fist — the sensor catches that intent. Try to open your fingers — the hand responds. It’s as simple as thinking about the movement, and the hand takes action. It doesn’t feel robotic. It feels like you.

In a busy city like Ahmedabad, you don’t have time to second-guess your hand. Our system reads your signals with speed and precision, so your movements are smooth and real-time.

Multiple Grips for Real Tasks

We’ve built our bionic hand to do more than just open and close. It can adjust to different grip styles depending on what you’re doing. Writing a letter, holding a spoon, lifting a shopping bag, turning a key — all these need different grip strengths and angles.

You can perform all of them with ease using our pre-programmed grip patterns. And these patterns aren’t rigid. They’re trained to adapt to your muscle strength and usage patterns.

And if you have a unique task — maybe you play an instrument or work with small tools — we can customize the hand for that too. That’s one of the biggest advantages of working with a company like Robobionics: we design for you, not the average.

Feedback That Builds Confidence

One thing most people don’t talk about is how strange it can feel to control something without feeling it. That’s why we include haptic feedback — gentle vibrations or signals that let you know when the hand has gripped something or completed an action.

Over time, this feedback builds your confidence. You don’t have to keep looking at the hand or checking whether something worked. Your body just starts to know it.

That’s not just helpful. It’s empowering.

Built to Handle Ahmedabad’s Environment

We don’t build for clean labs and quiet offices. We build for crowded streets, hot weather, monsoon moisture, and daily wear-and-tear.

That’s why our bionic hand is made from tough, high-grade materials that stand up to the city’s conditions.

Whether you’re commuting in the heat, working in a workshop, or heading to the Sabarmati Riverfront for a walk, your hand will be right there with you — reliable, strong, and steady.

You don’t need to treat it like a fragile gadget. It’s made to move with you.

Smart Battery, Smarter Power Use

We know you’ve got things to do. You shouldn’t have to charge your prosthetic every few hours. That’s why our battery lasts long — often more than a full day with continuous use.

It charges quickly too, and we provide backup options if you need to stay powered on the go.

If you’re heading out early and coming back late — like most working professionals and students in Ahmedabad — you can count on your bionic hand to last the day without missing a beat.

Technology is impressive, but nothing is more powerful than hearing how real people’s lives have been transformed by it.

Stories of Change: Real People in Ahmedabad Using Robobionics Bionic Hands

Technology is impressive, but nothing is more powerful than hearing how real people’s lives have been transformed by it.

In Ahmedabad, we’ve worked with individuals from all backgrounds — students, professionals, parents, and even senior citizens — each with their own story of loss, hope, and recovery. These aren’t just testimonials. They are proof that life after limb loss doesn’t have to mean limits.

Zubin’s Story: From Silence to Strength

Zubin, a 25-year-old architecture student from Paldi, lost his right hand in a bike accident just a few weeks before his final project submission. The trauma wasn’t just physical — it crushed his confidence. He couldn’t imagine going back to class, let alone finishing his degree.

When we met Zubin, he was quiet and unsure. But after his first trial with our bionic hand, something changed. He saw possibility again.

We helped him fit a custom Robobionics hand that gave him precision grip for drawing tools, measuring instruments, and even a stylus for digital sketching.

Slowly, he started creating again. His hand adapted to his pace. Within three months, he completed his final submission and stood in front of his classmates — confident, steady, and strong.

Zubin didn’t just graduate. He gave a speech at his convocation. He told us afterward, “I felt like I had two hands again. But more than that, I felt like myself again.”

Mina’s Journey: A Mother Finds Her Rhythm Again

Mina, a homemaker in Bopal, lost her left hand after a long battle with an infection. Her world shifted — not because of work, but because of the tiny, vital things she could no longer do for her children.

Buttoning school uniforms. Stirring food. Holding their hands when crossing the street.

She came to Robobionics hesitant, unsure if technology could give her back her “mother’s touch.” But we knew it could — and we were determined to show her.

After custom fitting her hand and guiding her through daily training, Mina slowly returned to her routines. At first, she practiced with soft toys. Then she began preparing food again. Folding clothes. Tying ribbons. The spark returned.

Her children noticed too. One day, her daughter hugged her and said, “Mummy, you’re back.” That moment meant more than any technical breakthrough ever could.

Raj’s Comeback: A Small Business Owner Gets Back to Work

Raj runs a small electronics repair shop near Ashram Road. His hands were his livelihood. After a severe electric shock injury, he lost one hand — and nearly lost his business.

He tried a few basic prosthetics, but none allowed the kind of precision he needed to handle tiny wires and tools.

That’s when we stepped in.

We worked with Raj to develop a highly customized bionic hand with fine-grip control and fingertip feedback. He trained with us weekly. We created grip modes suited to his workbench tasks. Within two months, he reopened his shop.

Today, Raj repairs gadgets, earns a steady income, and — most importantly — feels useful again. “It’s not just a machine,” he says. “It’s my tool, my helper, my hand.”

Why These Stories Matter to You

You may be reading this article with a mix of curiosity and hesitation. That’s completely normal. But if these stories tell you anything, it’s this: you’re not alone. And more importantly, you can do this.

Ahmedabad is filled with inspiring people who’ve taken the first step toward a better life. And Robobionics has been honored to walk that path with them — not just as a technology provider, but as a true partner.

Whether you’re young or older, born with a limb difference or facing a recent amputation, your story still has many chapters ahead. And with the right support, those chapters can be full of purpose, pride, and independence.

Getting a bionic hand is a life-changing experience. But at Robobionics, we believe it shouldn’t feel overwhelming. It should feel hopeful.

Your Journey with Robobionics – What to Expect and How to Begin

Getting a bionic hand is a life-changing experience. But at Robobionics, we believe it shouldn’t feel overwhelming. It should feel hopeful.

When you walk in, you’re not stepping into a clinic — you’re stepping into a place that understands your fears, your hopes, and your daily challenges. We meet you with compassion first, and technology second.

What Happens When You Reach Out

The first thing we do is listen. That may sound simple, but it’s something we take seriously. We want to hear your story, your needs, and your concerns.

Whether you visit us in Ahmedabad or call from your home, we offer you our time and attention without any pressure to decide right away.

We’ll walk you through what a bionic hand can do for you — not what it does in a brochure. You’ll see it up close. You’ll get to try it. And we’ll answer every question you have, patiently and honestly.

Once you’re comfortable and ready, we begin the fitting process. It starts with a gentle, detailed scan of your residual limb. This scan lets us build a socket that’s molded specifically for your body — for your comfort, your control, and your long-term fit.

After the socket is made, we begin integrating the hand — attaching sensors, training it to recognize your muscle signals, and helping you learn how to use it at your own pace.

You’ll never be rushed. You’ll never be left confused. We stay by your side, guiding you every step of the way.

Support That Never Stops

Your relationship with Robobionics doesn’t end when we fit your hand. In fact, that’s when it begins.

We offer long-term support, adjustment sessions, and upgrades. If you ever face discomfort, we fix it. If your lifestyle changes — maybe you start a new job or pick up a new hobby — we reprogram the hand to keep up with you.

We also run local meetups, training days, and care clinics in and around Ahmedabad. So you’re never far from help. You’re also never far from others who are walking the same journey as you.

Pricing That’s Honest and Accessible

We’re proud to offer one of the most affordable bionic hand solutions in India. Our goal is simple — we don’t want anyone to miss out on a better life because of cost. That’s why our pricing is transparent, with no hidden fees.

We offer financing plans, flexible payments, and partnerships with NGOs that may help you with funding. If you’re eligible, we’ll guide you through applications for assistance too.

At Robobionics, access is a priority — and we will do everything we can to help you get the hand you deserve.

Conclusion

Living with the loss of a hand is never easy. But in Ahmedabad, you have access to a solution that’s more than just a prosthetic. You have access to a new beginning.

Robobionics offers not only the best prosthetic bionic hand in India, but also the most human approach to care. We’ve helped students finish school, mothers return to parenting, shopkeepers reopen their businesses, and individuals of every age rediscover their strength.

This isn’t just about restoring movement. It’s about restoring confidence, freedom, and joy.

So if you’re ready to take the next step — or even if you’re just thinking about it — reach out to us. You’ll be welcomed with respect, treated with care, and offered a solution that changes your life.

Choose the hand that gives you more than control.
Choose the hand that gives you yourself back.
Choose Robobionics.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.