Searching for the best prosthetic bionic hand in Indore? Robobionics delivers next-gen tech and unmatched support—making us #1 for bionic excellence.

Best Prosthetic Bionic Hand for Individuals in Indore – Why Robobionics is #1

Losing a hand doesn’t just change your body—it changes how you live your life every day. From brushing your teeth in the morning to holding a cup of chai in the evening, everything feels different. For many people in Indore, this challenge is not just physical—it’s emotional, social, and deeply personal. But there’s good news: with the right prosthetic hand, life can feel whole again.

At Robobionics, we understand this journey better than most. We don’t just build bionic hands—we build freedom. We design every prosthetic to fit your lifestyle, your body, and your dreams. And we do it with care, precision, and a deep respect for the people who trust us with something as personal as a limb.

Whether you’re a student, a professional, a homemaker, or someone simply looking to get back to normal life, this article is for you. We’ll walk you through what makes Robobionics the top choice for prosthetic hands in Indore. You’ll learn how our technology works, how we support you before and after the fitting, and why so many people across Madhya Pradesh are choosing us.

Let’s begin your journey to freedom—right here, right now.

Indore is one of the fastest-growing cities in India. The streets are alive with people, the food is famous, and the culture is strong. But when someone loses a hand—whether from an accident, illness, or since birth—the way they experience the city changes.

Living with Limb Loss in Indore – The Real Picture

Understanding the Everyday Struggles

Indore is one of the fastest-growing cities in India. The streets are alive with people, the food is famous, and the culture is strong. But when someone loses a hand—whether from an accident, illness, or since birth—the way they experience the city changes.

Holding a pen, carrying a shopping bag, riding a scooter, or tying a shoelace can suddenly become big hurdles.

In a place like Indore where life moves quickly, it’s easy to feel left behind if you don’t have the support you need. Many individuals try to manage with basic prosthetics or outdated technology.

These options may look fine from the outside, but inside, they bring frustration. The hand might not grip properly, or it might feel too heavy. It may not respond quickly or get damaged easily. Over time, this takes a toll—not just physically, but emotionally too.

That’s why the choice of a bionic hand isn’t just about function. It’s about freedom. It’s about getting back to doing things without having to think twice.

And for people in Indore, that means a solution that works well in hot summers, holds up during busy routines, and feels just right—every single day.

Why Most Options Fall Short

Many people don’t realize how wide the gap is between basic prosthetic hands and advanced bionic ones—until they try both. In Indore, most of the standard options available are mechanical hands with limited movement.

They might open and close, but that’s about it. You can’t adjust grip strength, hold delicate items, or do everyday tasks that require precise control. On top of that, many of these devices are uncomfortable and hard to maintain.

Some people look at international brands, hoping they’ll find better quality. But that comes with its own problems. Imported prosthetics are often overpriced. They also come with limited local support.

So when something breaks or doesn’t fit well, you’re stuck waiting for weeks—sometimes months—to get it fixed. That’s not just inconvenient; it can completely disrupt your life.

At Robobionics, we’ve seen these problems up close. We’ve met people from Indore who spent years struggling with hands that didn’t meet their needs. That’s why we designed a better option—one that’s smart, reliable, affordable, and most importantly, built for real life in India.

The Emotional Side No One Talks About

Limb loss is not only a physical change. It’s an emotional one. The way people see you changes. The way you see yourself changes. Things you used to do without thinking suddenly feel difficult.

And slowly, without realizing it, many people start pulling back. They go out less. They talk less. They stop trying things they used to enjoy.

We hear this story again and again from people in Indore. They say they miss the small things—like shaking someone’s hand, signing their name, or playing with their kids. These moments may seem small to others, but they mean everything to the person living through it.

That’s why our approach at Robobionics goes beyond just fitting a prosthetic. We focus on restoring confidence. Our bionic hands are built not only to function well but to feel like a part of you.

And when you start doing those little things again—turning a key, using a computer mouse, or clapping at a show—you start to feel like yourself again. That’s where true healing begins.

When we designed our bionic hands, we didn’t just focus on technology—we focused on people. Our users in Indore come from different walks of life.

What Makes Robobionics the #1 Prosthetic Bionic Hand Provider in Indore

A Bionic Hand That Understands You

When we designed our bionic hands, we didn’t just focus on technology—we focused on people. Our users in Indore come from different walks of life.

Some are young students hoping to return to school, others are office workers who need to type and write, and many are parents who want to care for their families like before. We took all these needs and created a hand that can adjust and adapt with you.

Our bionic hands work by reading the signals your muscles send. Even if your hand is no longer there, the muscles in your arm still respond when you think about moving it.

Our sensors detect those signals and convert them into movements—like gripping, holding, or releasing. That means your new hand doesn’t need buttons or switches. You control it with your own mind and muscles, just like before.

And this movement is not robotic or awkward. It’s smooth, natural, and responsive. You don’t need to keep adjusting your posture or forcing it. It simply becomes part of how you live and move.

We’ve made sure that it can hold a pen, press a doorbell, lift grocery bags, handle utensils, and even fold clothes. It works in real homes and real workplaces—not just in a demo video. That’s what makes it different.

Designed for Indian Lifestyles

Indore has a rhythm of its own. The food, the festivals, the fast pace of city life—they’re all part of what makes the city special. But that also means a prosthetic hand needs to handle more than just one or two tasks. It must deal with the local climate, the humidity, the constant use, and the long hours.

At Robobionics, we build every hand with that in mind. Our devices are light enough to wear all day but strong enough to handle daily wear and tear. The battery lasts long enough to get you through even the busiest day. And when it’s time to recharge, it’s quick and simple.

We also know that how a prosthetic looks matters. Many users told us they wanted a hand that felt modern but didn’t draw unnecessary attention.

Some preferred a natural skin-like appearance, while others liked a clean, sleek design. So we offer both. You choose how your hand looks. You choose how it feels. It’s your body, your choice.

This level of detail and personalization is something that foreign brands often miss. They build for a different lifestyle, a different user. But Robobionics is rooted in India, made for Indian users, and tailored for Indian life.

Reliable Support When You Need It Most

One of the biggest fears people have when buying a high-tech prosthetic is: “What if something goes wrong?” With most foreign products, repairs take time and cost a lot. Sometimes, help is only available in big cities. But we’ve solved that problem.

In Indore, you’re never far from help. We have a strong presence in the region and work with trained professionals who know our devices inside and out. From the first fitting to regular checkups, we’re there with you.

If you need advice, we’re just a call away. If your device needs tuning, we handle it quickly. No long delays. No confusing procedures.

And we don’t stop after the sale. We follow up to see how you’re doing. We check if you need adjustments. We stay involved because this isn’t just a business—it’s a relationship. We’re here for the long run, supporting you every step of the way.

Ramesh had spent over 15 years driving his auto-rickshaw through the streets of Indore. He knew every shortcut, every turn, and every regular customer. But after a severe road accident near Rajwada, he lost his right hand.

Real Stories from Indore – Lives Transformed with Robobionics

A New Chapter for Ramesh, the Auto Driver

Ramesh had spent over 15 years driving his auto-rickshaw through the streets of Indore. He knew every shortcut, every turn, and every regular customer. But after a severe road accident near Rajwada, he lost his right hand.

The recovery was tough, but the bigger blow was losing his job. “How will I steer? How will I handle money?” he asked with tears in his eyes.

When he found out about Robobionics, he was hesitant. Technology had never been a big part of his life. But we assured him that our bionic hands were made for real people like him—not engineers or tech experts.

After the fitting and training, he was back behind the wheel. He could now grip the handlebar, shift gears, and hold cash again. The best part? His confidence returned. He now greets passengers with a smile and proudly calls his hand “my second chance.”

Priya’s Return to Her Canvas

Priya is an art teacher in Palasia. She’s always been known for her creative spark and gentle hands that brought color to life. After an infection took her hand, she felt like that part of her was gone forever. She stopped painting, avoided mirrors, and kept to herself.

Her family discovered Robobionics while searching online. When she first visited our center, she didn’t say much. But we could see how much she missed her art.

Our team designed a lightweight, responsive hand for her—one that allowed her to hold paintbrushes, blend colors, and move with precision.

The first time she painted again, she wept. Today, her students are back in class, and her paintings are once again on display at local exhibitions. She tells everyone who asks, “I didn’t just get a hand back. I got my life back.”

Vivek’s Return to Engineering

Vivek, a student from a technical college in Indore, had dreams of becoming a mechanical engineer. During a workshop session, a freak accident led to the loss of his left hand. He almost dropped out of college, believing he’d never be able to use tools or machines again.

But his professors encouraged him to look into advanced prosthetics. That’s when he found Robobionics. We worked closely with him to build a bionic hand that could grip tools and handle fine controls.

Within a month, he was back in the lab, soldering circuits and assembling projects. Today, he’s one of the top students in his class. He often says, “My bionic hand isn’t a limitation—it’s an upgrade.”

These stories from Indore aren’t rare. They reflect the power of the right support, the right technology, and the right mindset. At Robobionics, we’re proud to be part of journeys like these—real people, real change, real hope.

A prosthetic hand is not something you change every few months. It becomes part of you. It must last, adapt, and grow with you. At Robobionics, we design every bionic hand with durability and future-readiness in mind.

Why Robobionics Is the Smartest Choice You Can Make

Technology Built for the Long Run

A prosthetic hand is not something you change every few months. It becomes part of you. It must last, adapt, and grow with you. At Robobionics, we design every bionic hand with durability and future-readiness in mind.

That means using materials that are strong yet light, motors that work quietly but powerfully, and software that can be updated when needed.

Our hands are not only built to perform well on day one—they are built to keep performing for years. Users in Indore who got their first Robobionics hand years ago are still using it today, comfortably and confidently.

And when we introduce new upgrades or features, you don’t need to buy a whole new device. We make sure you can access new features through updates and add-ons, keeping your investment valuable and up to date.

This kind of long-term thinking is rare in the prosthetics space, but we believe it’s essential. After all, this isn’t just a device. It’s part of your life. It needs to stay reliable, just like your phone, your car, or your shoes. You depend on it—and we never forget that.

Comfort That Lasts All Day

One of the biggest reasons people stop using prosthetics is discomfort. A hand that’s too heavy, too tight, too hot, or just too awkward to wear will end up sitting in a drawer. That’s why we’ve put just as much thought into comfort as we have into technology.

We design each socket to match your limb precisely. That’s not a rough estimate—it’s a customized, snug fit that feels secure but never painful.

We use skin-friendly materials that breathe well in Indore’s weather, even during summer. You can wear the hand all day without itching, sweating, or feeling tired.

This is especially important for people who need to wear their prosthetic for 10–12 hours a day, like workers, students, and parents. Your hand should not be something you think about constantly—it should just work. That’s the kind of ease we deliver.

We’ve also made sure that the hand’s movements feel smooth and natural. There’s no jarring motion or unnatural snapping. Whether you’re picking up a light object or something heavier, the hand adapts with you.

It moves when you move, stops when you stop, and adjusts based on how you use it.

Training That Works at Your Pace

Learning to use a bionic hand may sound difficult. But with the right guidance, it becomes easy—and even fun. At Robobionics, we don’t believe in rushing you or overwhelming you with technical jargon. We guide you step-by-step, at your pace, and in your language.

Our trainers are kind, patient, and experienced. They work with everyone—from teenagers to seniors—teaching real-life applications that matter. You won’t just learn how to open and close your hand.

You’ll learn how to carry a plate, sign a form, hold a phone, or even fold clothes. Each session builds your skill and confidence.

And once you’re trained, you’re never alone. You can call us anytime with questions. If you forget something or want to learn more advanced features later, we’ll be there. Our support doesn’t end when the hand is delivered—it only begins.

This ongoing care has helped many users in Indore move from fear to freedom. They no longer worry about whether they can live normally. They already are. With a little help and a lot of heart, they’ve made the journey—and so can you.

In most cities—including Indore—the word “disability” often carries weight that goes beyond its meaning. It’s not just about what someone can’t do. It’s about how society sees them, how employers judge them, how strangers treat them.

How Robobionics Is Changing the Way Indore Thinks About Disability

Shifting the Conversation from Disability to Possibility

In most cities—including Indore—the word “disability” often carries weight that goes beyond its meaning. It’s not just about what someone can’t do. It’s about how society sees them, how employers judge them, how strangers treat them.

People are too often reduced to their limitations, instead of being celebrated for their strengths. That mindset is outdated, and Robobionics is working to change it.

We don’t treat prosthetics like band-aids or “fixes.” We treat them as tools of empowerment. Our users aren’t just adapting—they’re leading. They’re reclaiming space in offices, colleges, markets, gyms, and on social media.

They’re showing Indore and the rest of India that a prosthetic hand is not a weakness—it’s a symbol of resilience and progress.

Our team is proud to work with individuals who are changing perceptions just by living their truth. Some have become advocates.

Others share their experiences online, showing daily life with a bionic hand—opening people’s minds with every post. It’s these everyday acts of courage that slowly change a city’s attitude.

When someone in Indore walks into a classroom, job interview, or wedding hall wearing one of our bionic hands, they are not hiding anything. They are leading with strength. They are redefining what it means to be complete.

Education and Awareness: A Local Mission

We believe awareness must start early. That’s why Robobionics also works with schools, colleges, and community groups in Indore to spread the message that limb loss does not mean life loss.

We hold events, demonstrations, and open conversations about prosthetics, inclusion, and accessibility.

In classrooms, we help teachers learn how to support students with prosthetic limbs. In companies, we guide HR departments on how to create more inclusive workplaces.

We speak with families to help them understand what their loved one is experiencing—and how they can support them better.

This local outreach makes a real difference. The more people understand what bionic hands can do, the less fear and stigma there is. And when the community becomes more accepting, users gain confidence to live their lives fully and proudly.

Inspiring a New Generation of Problem-Solvers

Indore is a city filled with young thinkers, engineers, doctors, and innovators. Robobionics is also planting the seeds of innovation by involving the next generation.

We host sessions at engineering colleges, where students can see our prosthetics in action, learn about biomechanics, and even contribute ideas.

These moments often inspire young minds to pursue careers in medical technology, robotics, or human-centered design. Some of the students who first saw our work in a campus demo have now joined our team, bringing fresh energy and ideas.

By making prosthetics visible and aspirational, we’re also encouraging a future where more people work on solving real human problems—with empathy, not just code.

In cities like Indore, cost is often the first concern when it comes to medical technology. Many people assume a high-quality bionic hand is out of reach financially—and for good reason. Imported prosthetics can cost as much as a small car.

How Robobionics Makes Prosthetics Financially Accessible in Indore

Affordability That Reflects Local Realities

In cities like Indore, cost is often the first concern when it comes to medical technology. Many people assume a high-quality bionic hand is out of reach financially—and for good reason. Imported prosthetics can cost as much as a small car.

On top of that, there are additional charges for fittings, repairs, updates, and follow-ups. It’s not just a product—it becomes a long-term financial burden.

At Robobionics, we’ve made it our mission to remove that fear. We believe that everyone—regardless of income—deserves access to powerful, reliable prosthetics.

That’s why we have reimagined the pricing structure from the ground up. We manufacture our bionic hands right here in India. This keeps production costs low without compromising quality. And we pass those savings directly to our users.

More importantly, we don’t offer one rigid price. We offer flexibility. Our pricing model considers the user’s needs, lifestyle, and budget. Some people may need a basic model to help with essential tasks.

Others may want a more advanced version with greater grip variety. We make sure you’re only paying for what you truly need, and nothing more.

Flexible Payment Options and Support Pathways

Understanding the local economy means understanding how people plan and spend. Not everyone in Indore can make a full payment upfront—and they shouldn’t have to.

That’s why we provide multiple payment options, including EMIs that are easy to manage and structured around realistic monthly amounts. This spreads the cost over time, making the bionic hand feel like a comfortable purchase, not a painful one.

In some cases, we help connect users with government programs or health insurance providers. We also work with NGOs, CSR sponsors, and charitable trusts who are willing to fund full or partial costs for eligible individuals.

This is especially helpful for children, students, and elderly users whose incomes may be limited or uncertain.

What makes Robobionics different is not just that we offer these paths—but that we walk them with you. We don’t just hand you a pamphlet and wish you luck. We help you fill out forms, make calls, submit documents, and follow up. Because your time and energy are valuable, and we respect that.

Transparency That Builds Trust

In a world where medical devices can often come with hidden costs and fine print, we choose to be fully transparent. From the moment you contact us, we’ll give you a clear understanding of what’s included, what isn’t, and how you can plan your purchase.

No sudden charges. No confusing add-ons.

This openness has earned us the trust of families, professionals, doctors, and users across Indore. It has also helped many people take that first step without hesitation. When you know you’re in safe hands—both literally and financially—you can make decisions with confidence.

By addressing affordability without cutting corners, Robobionics proves that world-class prosthetics don’t have to be a luxury. They can, and should, be a right that every person in Indore can access with pride and peace of mind.

Conclusion

At Robobionics, we don’t just create bionic hands—we create turning points in people’s lives. For individuals in Indore, we offer more than technology. We offer a future where your daily routine, your ambitions, and your sense of self are fully yours again.

Our hands are made with advanced science, but built for real life in India. They are strong, smart, and comfortable—backed by personal training, long-term support, and flexible pricing that truly considers your needs. Whether you’re a student, a worker, a parent, or simply someone seeking independence, we’re here to help you reclaim control with confidence.

We believe your hand should work for you—not the other way around.

If you’re ready to take the next step, Robobionics is ready to walk with you.

Your journey to freedom and function starts here—right in the heart of Indore.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.