Robobionics leads in Guwahati with top prosthetic bionic hands. High-tech, customizable designs that enhance daily living for those with upper limb loss.

Best Prosthetic Bionic Hand for Individuals in Guwahati – Why Robobionics is #1

Losing a limb is never easy. It’s more than just losing a part of your body—it changes how you live every day. From the way you get dressed in the morning to how you work or shake someone’s hand, everything can feel different. But here’s the good news: technology has come a long way. And right here in India, Robobionics is changing lives with its world-class bionic hands—especially for people in Guwahati who are looking for something that truly fits their needs.

At Robobionics, we don’t just make prosthetic hands. We design tools that help you reclaim your freedom. Whether you’re a student, a professional, a homemaker, or a senior citizen, we believe that you should have access to the most advanced, comfortable, and user-friendly prosthetic hands in the country. That’s why we’ve become the go-to name for high-quality bionic hands in India—and particularly for individuals living in the northeast.

In this blog, we’ll explore everything you need to know about choosing the best prosthetic bionic hand in Guwahati and why Robobionics is the top choice for so many. You’ll discover how our technology works, what sets us apart, and most importantly, how our bionic hands can help you live life on your own terms.

Living in Guwahati, or anywhere in the northeast for that matter, comes with its own set of lifestyle needs and expectations. The weather, the terrain, and even the way people move through their day—from commuting to working in offices or on fields—affects what kind of prosthetic hand someone needs.

Understanding the Needs of People in Guwahati Looking for Bionic Hands

Why the Right Prosthetic Matters More Than You Think

Living in Guwahati, or anywhere in the northeast for that matter, comes with its own set of lifestyle needs and expectations. The weather, the terrain, and even the way people move through their day—from commuting to working in offices or on fields—affects what kind of prosthetic hand someone needs.

A prosthetic isn’t just a replacement; it’s an extension of the person who wears it. And if it doesn’t feel right, move well, or match the energy of the user’s life, it won’t be used as much. That’s a sad reality for many people who are forced to settle for outdated or generic prosthetics.

A lot of the time, people who need bionic hands are given something that’s either too complicated to use or too basic to offer any real help. Some hands look great on the outside but fail when it comes to real-world functionality.

Others work fine in labs but feel clunky, heavy, or awkward during daily activities like holding a pen, drinking tea, or handling currency. This is why customization, comfort, and ease of use are not just nice features—they’re essential.

In Guwahati, access to advanced prosthetics has historically been limited. Many individuals have had to travel far, often to cities like Delhi, Mumbai, or even overseas, to get the kind of prosthetic solutions they deserve.

This is not only expensive, but emotionally and physically exhausting. The local infrastructure is developing, but it still lacks specialized prosthetic centers that understand both the emotional and technical needs of patients.

That’s where Robobionics makes a massive difference. We bring the highest standard of prosthetic care right to your doorstep, eliminating the stress of long-distance travel and confusing consultations.

More importantly, we offer bionic hands that are designed with Indian users in mind—from skin tone compatibility to grip strength and battery life optimized for real Indian conditions.

The Emotional Side of Choosing a Bionic Hand

Behind every decision to get a prosthetic hand, there’s a story. It may be the result of a birth condition, an accident, or a health issue like diabetes. No matter the reason, one thing remains the same—every person wants to feel whole again.

They want to write, to work, to cook, to hold the hand of a loved one, and to live without needing help for every small task. These desires are not about vanity; they’re about dignity and independence.

When we meet clients from Guwahati and nearby towns, they don’t just ask us about product specs. They ask us if the hand will help them feel confident again. If it will help them go back to work or school. If it will help them lift their child or perform religious rituals.

These are deeply personal and cultural needs, and they can’t be answered by a catalog or a machine manual. They can only be answered with empathy, experience, and innovation—something we at Robobionics take very seriously.

We believe that no one should feel left behind just because they live outside a metro city. Guwahati deserves the same quality of medical technology and care as any other part of India, and that’s why we have focused our efforts on serving this region with extra care.

Our support doesn’t end after fitting the hand—we follow up, we train, and we support each person like family.

When a prosthetic hand is made with care, knowledge, and precision, the transformation it brings is immediate and lasting. People start smiling more. They regain confidence in social settings.

They stop hiding their hands in pockets or behind backs. Instead, they start using them—to write, to type, to wave, and to hold. That’s the power of choosing the right bionic hand, and that’s exactly what we offer at Robobionics.

What makes a prosthetic hand “the best” isn’t just about how advanced its technology is—it’s about how well it works in your daily life. At Robobionics, we understand this better than anyone else.

What Makes Robobionics the Best Choice for Bionic Hands in Guwahati

Built for Real Life, Not Just Lab Tests

What makes a prosthetic hand “the best” isn’t just about how advanced its technology is—it’s about how well it works in your daily life. At Robobionics, we understand this better than anyone else.

Our bionic hands are not designed for fancy demos or high-end medical conferences alone. They are created for the day-to-day lives of real people.

People who need to open bottles, unlock doors, use a phone, eat with a spoon, or even ride a two-wheeler. These are the situations that matter, and that’s exactly where our products shine.

We’ve spent years studying how people in different regions of India—including Guwahati—live and work. The bionic hands we create are the result of countless hours of real-world testing and user feedback.

We don’t stop at making something that “just works”—we fine-tune every movement, every grip mode, and every touch sensor to feel natural, smooth, and supportive.

Our team regularly visits Guwahati and nearby towns to conduct hands-on trials and training sessions. We’re not just selling a product; we’re building a relationship with every user.

From battery optimization that suits humid and hot climates to skin tones and textures that blend naturally with Indian complexion, every detail is designed for comfort and confidence.

When you wear a Robobionics hand, it doesn’t feel like a gadget—it feels like a part of you. That’s the difference between off-the-shelf and custom-engineered prosthetics.

Powered by Technology, Driven by Empathy

We often get asked: “Is this robotic hand really intelligent?” And the answer is yes—but it’s more than that. It’s smart where it matters. Our bionic hands use intuitive myoelectric technology, which means they read the tiny muscle signals in your arm to understand what you want to do.

Want to make a fist? Just think about it, and your muscles do the rest. Want to grip a bag handle or hold a pen? The sensors inside the hand respond to those signals with precise movement and a gentle grip.

But intelligence alone isn’t enough. What makes our hands truly special is how effortless they feel to use. You don’t need to be tech-savvy. You don’t need to keep looking at manuals.

We teach every user personally, in simple language, using local dialects when needed. Our training sessions are tailored to each individual’s needs—whether they are a school child, an artist, a chef, or a retired army officer.

And once you’ve been fitted with a Robobionics hand, we don’t disappear. Our customer support is always just a call or message away. Need help recharging? Having trouble with grip mode?

Our support team, including people from Assam and the northeast, can walk you through it in real-time. This is not just about selling prosthetics—it’s about restoring lives with care, kindness, and high-quality service.

Trusted by Doctors, Loved by Users

Doctors across India—especially rehabilitation experts, orthopedic surgeons, and physiotherapists—recommend Robobionics to their patients for a reason.

Our reliability, attention to detail, and consistently high success rate have made us a preferred choice in both private and public healthcare settings.

In Guwahati, several medical professionals have partnered with us to ensure their patients get access to the most reliable prosthetics without the hassle of flying out of state.

Our users are our biggest advocates. When someone from Guwahati shares a video of themselves using our bionic hand to draw, write, or cook again, it inspires hundreds of others.

When a child who once struggled with confidence starts playing again and smiling more, we know our work is making a difference. And every time a user refers someone to Robobionics, we treat it as a badge of trust.

Every story is different, and every success motivates us to do better. That’s why we keep innovating, keep listening, and keep showing up—because the people of Guwahati deserve nothing but the best.

There’s something deeply moving about watching someone use their new bionic hand for the first time. It’s not just about movement—it’s about emotion. Often, people come to us unsure, hesitant, and even skeptical.

How Robobionics Transforms Lives: Stories That Matter

From Hopelessness to Independence – Real People, Real Change

There’s something deeply moving about watching someone use their new bionic hand for the first time. It’s not just about movement—it’s about emotion. Often, people come to us unsure, hesitant, and even skeptical.

Many have already tried other prosthetics that didn’t work well or were too uncomfortable. Some have even been told that nothing can be done for them. When they come to Robobionics, they’re not just looking for a device—they’re looking for hope.

One of our earliest clients from Guwahati was a young woman in her twenties who lost her hand in a road accident. Her dream was to become a teacher, but she had given up on that path because she couldn’t write or use a whiteboard effectively anymore.

When she first visited our demo center, she didn’t say much. She just watched others try the hand. But when she finally tried it herself, the tears said it all.

Within weeks, she had learned how to write again, and today, she teaches young children in her neighborhood. That transformation didn’t come from technology alone—it came from care, training, and belief.

Another user, a 55-year-old shopkeeper from the outskirts of Guwahati, had stopped working after losing his hand in an electrical accident. His family depended on his income, and he felt ashamed asking for help every day.

He thought he would never work again. But after being fitted with one of our bionic hands, he slowly regained his confidence. Now, he not only runs his shop again but also helps his wife with household chores.

He recently told us, “This hand gave me back my pride.” Moments like these remind us why we do what we do.

These aren’t isolated cases. Every week, we hear from users across Assam and beyond who share their stories with us.

Whether it’s a student going back to school, an artist returning to painting, or a parent able to care for their child again, the impact goes far beyond the physical. It touches the heart, restores self-worth, and brings families closer.

Accessibility Without Compromise

A major concern for most families in Guwahati is cost. Quality prosthetic hands are often assumed to be out of reach. At Robobionics, we’ve made it our mission to break that barrier.

We’ve worked hard to design a product that delivers advanced features without pushing it out of the financial reach of everyday people. We also assist users with insurance documentation, government schemes, and NGO partnerships to make the entire process smoother and less intimidating.

We believe that affordability should not mean cutting corners. That’s why every Robobionics hand is backed by top-grade engineering, high-quality materials, and personalized support.

Whether you live in the city center or a rural part of Assam, you’ll get the same level of service and the same high-quality product. And because we’re based in India, spare parts, repairs, and maintenance are never a hassle.

You don’t need to wait weeks or ship anything abroad—everything is handled right here, quickly and efficiently.

We’ve also partnered with several local clinics and hospitals to bring demo units and live testing to Guwahati on a regular basis. This way, more people can experience the hand in person before making a decision.

Our goal is to be present—not just in brochures or online ads, but in the real communities that need us most.

Robobionics is not just about building hands. It’s about building futures. It’s about making sure that a student doesn’t drop out of school, that a worker doesn’t lose their livelihood, and that no one feels left behind because of a disability.

That’s the kind of transformation we’re committed to.

Guwahati isn’t just any city—it’s the heart of the northeast. It’s where tradition meets modernity, where communities are close-knit, and where resilience runs deep. But when it comes to advanced healthcare solutions like prosthetic limbs, the region has often been underserved.

Why Robobionics is the Right Fit for Guwahati – A Regional Approach That Works

Understanding the Pulse of the Northeast

Guwahati isn’t just any city—it’s the heart of the northeast. It’s where tradition meets modernity, where communities are close-knit, and where resilience runs deep. But when it comes to advanced healthcare solutions like prosthetic limbs, the region has often been underserved.

Many people have either delayed treatment or settled for basic alternatives simply because access to better options felt too far away. Robobionics is changing that narrative—starting with Guwahati.

We don’t approach Guwahati like a generic market. We’ve taken the time to understand what matters here—how people live, work, and move.

Whether it’s navigating the city’s busy streets, working long hours in a shop or office, or traveling to nearby towns, people here need prosthetic hands that are not only functional but also durable and easy to manage.

That’s why we’ve built every detail of our solution to match local lifestyles. From stronger grip strength that can handle heavy objects to lightweight frames that reduce fatigue, everything is designed to support how people actually use their hands every day.

Even climate plays a role. Guwahati’s weather, which can be hot and humid during much of the year, creates unique challenges for electronic and wearable devices.

We’ve tested our bionic hands in these conditions and made sure they perform consistently—without overheating, without slippage, and without causing skin discomfort.

The inner lining materials are breathable and designed to reduce sweating, while the exterior offers a natural skin-like feel that blends seamlessly with most skin tones common in the region.

We also pay close attention to cultural fit. For many people, wearing a device that looks foreign or mechanical can attract unwanted attention or discomfort.

Robobionics bionic hands are designed with a soft, lifelike aesthetic. We offer customizable colors and finishes so that the device doesn’t feel alien—it feels familiar.

In fact, many of our users tell us that they’ve received compliments, not questions, after wearing our hand in public. That kind of feedback matters. It means the device is not just accepted—it’s appreciated.

Robobionics on the Ground – Not Just a Distant Brand

One thing that makes us different from other prosthetic providers is our presence. We’re not some faceless company that ships you a product and disappears. We have an active presence in Guwahati.

We run live demo sessions, collaborate with local clinics, and train medical professionals on how to support our users. We believe that follow-up is just as important as the first fitting.

That’s why we offer regular check-ins, both virtual and in-person, to ensure that the hand continues to work exactly as it should.

When you choose Robobionics, you’re not just buying a bionic hand. You’re gaining a support team that speaks your language, understands your city, and is ready to help you at any moment.

We work with local therapists to help users regain full control and confidence. We also run skill-building workshops that teach users how to get the most out of their hand—like how to type faster, use touchscreens, hold utensils properly, or even paint and write.

We’ve also made it incredibly easy to reach us. Whether through WhatsApp, a quick phone call, or a clinic visit, help is always within reach.

Our average response time is under 24 hours, and we make sure every concern is taken seriously. Because to us, you’re not just a client—you’re a member of the Robobionics family.

The northeast deserves access to cutting-edge medical technology without delay, and Robobionics is proud to lead that charge. We don’t believe in “one-size-fits-all.”

We believe in “what fits you best.” And for people in Guwahati, that means a bionic hand that understands the city as well as the person wearing it.

For many people in Guwahati exploring the idea of a bionic hand for the first time, the biggest fear isn’t the technology—it’s the process.

The Robobionics Experience – From First Consultation to Daily Use

A Simple, Supportive Journey from Start to Finish

For many people in Guwahati exploring the idea of a bionic hand for the first time, the biggest fear isn’t the technology—it’s the process.

There’s often confusion around where to start, what to expect, how much time it will take, and whether the hand will actually fit into their daily life. At Robobionics, we understand these fears completely, and we’ve created a system that removes all the guesswork, delays, and stress.

Your journey with us starts with a simple conversation. Whether you reach out online or meet us in person at one of our Guwahati demo days, we begin by listening. We want to know your story.

What do you want your bionic hand to help you do? Are you looking to return to work, be more independent at home, or do something you love again—like writing, sketching, or even cooking? These questions guide our approach because no two users are the same, and neither are their needs.

Once we understand your goals, we move to a personalized assessment. This includes checking the shape and condition of your limb, the strength of your muscle signals, and your comfort level with different types of control systems.

We then fit you with a test unit so you can feel how the bionic hand responds to your input. Right from this stage, you’ll notice how different our approach is—we’re not in a hurry, we’re not trying to upsell, and we won’t pressure you into anything. This is about your comfort, your pace, and your trust.

When you decide to move forward, we custom-build your bionic hand based on your specifications. Everything—from socket size to skin tone—is customized.

And while many companies take weeks or even months to deliver, we work with an accelerated timeline so you can start using your hand as soon as possible.

Once the hand is ready, we schedule a fitting and training session. This is where the magic happens. You’ll learn how to move the hand, control the grip, charge the battery, and care for the device. Our team takes the time to practice with you until everything feels natural and easy.

But our support doesn’t stop after the hand is delivered. We stay in touch to make sure you’re getting the most out of your new tool. If something feels off or you want help learning a new skill—like typing faster or writing in cursive—we’re right there with you.

Our clients in Guwahati often tell us that this level of ongoing support is what makes Robobionics truly special. We don’t disappear after a sale. We continue to walk with you, step by step, as you adjust to your new normal.

Confidence that Grows with You

One of the most powerful things we witness is the change in someone’s confidence after they start using a Robobionics hand. In the first few days, many people are still cautious, a bit unsure of how others will react.

But as the hand becomes part of their routine, something shifts. They begin doing things they had stopped doing. They initiate conversations again. They go out more.

They smile more. And that’s when we know the journey is truly complete—not because the technology worked, but because it helped someone live better.

Our hands are tools, yes, but they are also bridges—bridges to freedom, self-respect, and emotional healing. We often say that the real value of a Robobionics hand isn’t in its metal or motors—it’s in the way it changes lives.

And in Guwahati, we’ve seen life after life transformed not just through what the hand does, but what it allows people to believe about themselves again.

Many prosthetic manufacturers focus heavily on the technical specifications of their products.

What Sets Robobionics Apart from Other Prosthetic Providers

A Philosophy Rooted in People, Not Products

Many prosthetic manufacturers focus heavily on the technical specifications of their products.

They’ll talk about the number of sensors, the type of materials used, or the strength of the grip—and while those things are important, they’re not what truly makes a difference in someone’s life.

At Robobionics, we don’t just measure success by features. We measure it by smiles, confidence, and the ability of someone to do the things they once thought were lost forever.

Our entire philosophy revolves around people. Every decision we make—be it design, manufacturing, support, or pricing—is guided by the real-world needs of the individuals who trust us.

We don’t build one product and try to fit it into every user’s life. Instead, we start with each user’s story and build a solution around it. That’s why no two Robobionics experiences are the same, because no two people are the same.

When someone from Guwahati approaches us, we don’t just see a patient—we see a person. Someone with goals, fears, dreams, and a deep desire to live independently.

That lens changes everything. It means our customer service team doesn’t talk in cold, technical terms. It means our engineers think not just about function but about comfort.

It means our trainers stay in touch long after delivery to make sure each user feels confident and supported.

This people-first approach is why so many users across India, and particularly in the northeast, recommend Robobionics to their friends and family.

Trust isn’t built by machines. It’s built by how you treat someone when they’re at their most vulnerable. And we take that responsibility seriously.

Research-Driven Design That Listens to You

While empathy is at the heart of what we do, make no mistake—our technology is among the most advanced in the country. But what makes it special is not just how smart it is, but how well it listens.

We actively seek feedback from users and update our products based on real-life usage, not just lab tests.

For instance, early versions of our hand had strong grip but needed better sensitivity for delicate tasks like picking up paper or coins. Thanks to feedback from our users—including many from Guwahati—we reworked our grip modulation software.

Now, our hands can shift seamlessly from holding a heavy tool to gently lifting a tea bag. These updates weren’t made because a textbook said so. They were made because real people told us what they needed.

We also offer continuous updates through firmware upgrades. That means your Robobionics hand gets better over time, just like a smartphone that receives new features. Most users don’t need to do anything—we take care of it all during check-ins or online consultations.

And if something ever feels off, you can reach out, and we’ll run a full diagnostic. No need to ship the hand away or deal with complicated tech support systems. It’s simple, direct, and centered around your comfort.

Because our R&D lab is in India, we can respond quickly to the unique needs of our local users. When someone in Guwahati tells us they need longer battery life to get through a busy day without a charger, we listen.

When a user from Dibrugarh says they want a wrist that rotates more naturally, we study it. And when a schoolteacher from Silchar wants a version that blends better with traditional clothing, we make sure the design matches their lifestyle. This cycle of listening, adapting, and improving never stops.

That’s the Robobionics difference. It’s not just about what we’ve built—it’s about what we keep building, together with you.

Conclusion

Choosing a prosthetic bionic hand is not just about replacing what’s lost—it’s about reclaiming your life. In Guwahati, where access to world-class prosthetics has long felt out of reach, Robobionics is changing the story. With our human-first approach, locally relevant solutions, and ongoing support, we don’t just offer a hand—we offer hope, dignity, and independence.

Every person’s journey is different, and at Robobionics, we walk that path with you. From the first consultation to daily use, we are committed to helping you feel strong, confident, and in control again. You don’t need to leave Guwahati to find the best—because the best is already here.

If you or someone you love is looking for a prosthetic hand that fits not just your arm but your life, it’s time to reach out. Let Robobionics be the turning point in your journey—because you deserve nothing less than the finest.

Leave a Comment

Your email address will not be published. Required fields are marked *

Partner With Us

REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.