Get the best bionic hand in Udaipur from Robobionics. Reliable, high-performance prosthetics created to restore confidence and mobility.

Best Prosthetic Bionic Hand for Individuals in Udaipur – Why Robobionics is #1

For someone in Udaipur who has lost a hand—whether through an accident, illness, or by birth—the journey toward independence, confidence, and daily ease begins with one important step: choosing the right prosthetic hand. It’s more than just a medical device. It’s a partner in your daily life. It helps you tie your shoelaces. It lets you lift a cup of tea, send a text, or shake hands with someone for the first time in a long time.

That’s where we come in.

We’re Robobionics, a proud Indian prosthetics manufacturer that has built its name on one promise: to give you a prosthetic hand that feels like a true part of you. Not just in movement, but in confidence. We’ve spent years listening to users from all over India—especially in cities like Udaipur, where access to modern healthcare is growing but still catching up—and what we’ve heard is simple: people want something that works, feels right, and lasts.

We’ve taken that to heart.

Our bionic hands are built with top-quality materials, designed to be easy to use, and fitted using the latest ergonomic techniques. But what truly makes us stand out? We care. Every customer who walks through our doors—or connects with us from home—is given the kind of attention you deserve when you’re trusting someone with something this important.

For someone who has lost a hand, no matter the reason, daily life is filled with moments that can feel like invisible roadblocks. Imagine waking up in the morning and not being able to tie your own shirt buttons.

Understanding the Everyday Struggles of Prosthetic Users in Udaipur

Life Without a Hand: A Daily Battle Most Don’t See

For someone who has lost a hand, no matter the reason, daily life is filled with moments that can feel like invisible roadblocks. Imagine waking up in the morning and not being able to tie your own shirt buttons.

Think about the simple task of picking up a steel cup filled with water and realizing it’s just out of reach, or that you don’t have enough grip to hold it firmly.

Now picture trying to ride a scooter through the narrow lanes of Udaipur’s old city, knowing you don’t have full control. This isn’t a rare situation for a few people. It’s something hundreds silently live with, every single day, right here in Udaipur.

For many of these individuals, life didn’t start this way. An accident while working on a construction site, a vehicle collision on NH-76, or a birth condition that left one hand underdeveloped—these stories are different, but the result is the same. Independence takes a hit.

Confidence drops. Social life changes. Even relationships feel more strained. You feel like you’re being watched when you go to a wedding or try to eat at a local restaurant.

You start to notice how people’s eyes shift toward your missing limb. And it’s not just the looks—it’s the unspoken feeling that you’re somehow limited.

Now, what if that could change?

That’s the question we asked ourselves when we began our journey as Robobionics. We didn’t want to build just another robotic hand. We wanted to design something that restores not only function, but dignity.

Something that lets someone in Udaipur go about their day without being reminded every five minutes of what they can’t do.

And what we discovered through years of working with people from all over India is that while each person’s story is unique, their needs are surprisingly similar.

Everyone wants reliability. Everyone wants comfort. Everyone wants to feel normal again. But more than anything, they want something that works—not in theory, but in the real world.

The Invisible Gaps in the Market—and How We Close Them

There are prosthetic clinics in India, including in Rajasthan, that offer functional hands. But most of them rely on outdated models or imported tech that doesn’t quite match our way of living.

Some prosthetic hands are too heavy. Others are so delicate that they stop working within a few weeks. Then there are those that only work in certain positions or offer very basic movement, like just opening and closing. That’s not enough.

In Udaipur, where people work hard, whether in hospitality, transport, farming, or small businesses, a prosthetic needs to be more than just a cosmetic fix.

It has to perform. It has to keep up with an 8-hour work shift. It needs to survive in hot summers, dusty roads, and sudden power cuts. And it must do all that while feeling like a part of the body—not an alien attachment.

This is the space where Robobionics makes a real difference.

We observed how people interact with objects around them. We watched how a mother holds her child, how a tea vendor grips a kettle, how a student flips pages in a book.

Then we built a hand that could mimic those same actions. Not just once, but every day, without breaking, without slipping, and without making the user feel like they’re operating a machine.

And this is why our bionic hand is special. It doesn’t just function in a lab. It lives and breathes in the real, messy, unpredictable world. We worked with real users across different age groups to make sure our design fit their everyday life.

From soft-grip modes for holding an egg, to firm grips that can hold a grocery bag—it’s all there, built into a hand that is powered by simple controls and smart sensors that adapt to your intent.

You don’t need to be a tech expert to use it. You don’t even need to speak technical terms. You simply wear it, train with us for a few sessions, and let the hand become your own.

Why We Focus on Udaipur—and Why It Matters to You

We believe that tier-2 cities like Udaipur are the future of healthcare in India. People here are smart, hardworking, and determined. They don’t give up easily.

But they are often underserved by healthcare systems that focus too much on the metros. We’ve seen too many patients from Udaipur travel to Jaipur, Mumbai, or Delhi just to get a trial fitment. That’s not fair—and it’s not needed anymore.

With our support centers and growing network of trained partners, we now offer service and fitting support directly for residents of Udaipur.

Whether you live near Fateh Sagar, in a village outside the city, or in the thick of the market area, we make it possible to access our technology without taking long trips.

Our remote fitting system allows us to do consultations through a phone call or video, and our team makes sure that you receive everything at home—from fitting kits to the final prosthetic hand.

And because we understand how budgets can be tight, especially in families with medical bills and daily expenses, we’ve also worked hard to make the cost reasonable.

Our financing options, EMI support, and guidance through government subsidy programs are all designed to remove as many barriers as possible.

We’re not just selling a product. We’re changing lives in Udaipur, one hand at a time.

When most people think of a bionic hand, they imagine something out of a science fiction movie—complicated wires, blinking lights, and robotic sounds. But when you actually need to wear one every day, you want the exact opposite.

Technology That Understands People, Not Just Programming

Simple on the Outside, Smart on the Inside

When most people think of a bionic hand, they imagine something out of a science fiction movie—complicated wires, blinking lights, and robotic sounds. But when you actually need to wear one every day, you want the exact opposite.

You want something that looks natural, works smoothly, and doesn’t draw too much attention unless you want it to. That’s exactly how we designed our bionic hand at Robobionics.

From the outside, our hand is built to be sleek and lightweight. It feels balanced when worn. You don’t need to use extra strength in your shoulder just to keep your hand lifted.

The grip feels natural, and the joints move in a fluid motion that closely mimics the real human hand. And inside? That’s where the magic happens.

We’ve built a control system that works using sensors placed inside the socket of the prosthetic. These sensors read the small signals your muscles make when you think about moving your hand.

Even though your original hand may be gone, the muscles in your arm still react the same way when you think about moving it. Our system picks up those signals, decodes them in real time, and converts them into smooth, realistic movements of the bionic hand.

The best part? You don’t need to learn a new language or press complicated buttons. Our interface is built on something called “intent-based motion control,” which means the hand moves based on what you want to do. It’s like your mind speaks, and the hand listens.

For example, if you think about opening your hand, it opens. If you think about gripping something, the sensors detect that and the hand tightens around the object.

You can pick up a spoon, hold a phone, or shake someone’s hand—without stopping to think how to do it step by step. It becomes automatic, just like before.

Built to Withstand Real Indian Life

Most international bionic hands are built for conditions in Europe or North America. Those places have stable temperatures, controlled environments, and far fewer stress factors in daily life.

But in India—and especially in a city like Udaipur—things are different. You deal with 45-degree summers, sudden rain showers, dusty roads, and long hours of movement.

That’s why our hand is built using high-impact polymers and lightweight alloys. It’s dust-resistant and built to handle heat without losing function.

The electronics are protected using moisture-resistant seals. We also offer waterproof covers if you need extra protection during outdoor work or travel.

We’ve seen our users wear the hand while working in garages, hotels, farms, and even teaching classrooms. And they don’t treat it like a delicate object.

They wear it like it’s part of their body—because it is. That’s the standard we’ve built for. One where your prosthetic doesn’t need special treatment. It just needs to work, wherever you go, whatever you do.

This is especially important in Udaipur, where people often work across multiple roles in a day—morning chores, followed by work at the shop, and later helping kids with homework.

You don’t want to be constantly adjusting a device or worrying that it will stop working midway. You want a hand that can do everything you do. So that’s what we’ve made.

Training and Support That Feels Like Family

Buying a prosthetic hand isn’t like buying a mobile phone. It’s not just a transaction. It’s a journey. That journey has ups and downs. Some days are exciting, especially the first time you hold a cup of chai with your new hand.

But other days, you might feel unsure or frustrated. Maybe the hand isn’t responding the way you expected. Maybe your muscles are tired. Maybe you feel a little lost.

That’s why we don’t disappear after the hand is delivered.

From day one, we assign every user a dedicated support person. They check in with you regularly and answer your questions—not just during office hours, but whenever you need help.

We also provide guided video tutorials and one-on-one training sessions through WhatsApp or Zoom. And if you live in or near Udaipur, we connect you to our nearest local therapist for in-person help.

We believe emotional support is just as important as technical support. So our team is trained not just in mechanics, but in human empathy. We take the time to listen. We explain things slowly and simply. We celebrate your wins and help you through your doubts.

This type of personal care is hard to find in most companies. But for us, it’s non-negotiable. Because when you choose Robobionics, you’re not just buying a device. You’re joining a team of people who are committed to seeing you succeed.

And that commitment doesn’t end after a month or two. We keep supporting you for years. We offer upgrade paths, free health checks, and even community meetups where you can meet other users, share your story, and inspire others.

For us, every success story from Udaipur is a reminder of why we started. It’s a reminder that technology has heart—and that when it’s made with care, it can change not just one life, but many.

Many people who first try a prosthetic hand often feel awkward. It’s not the movement that bothers them—it’s the feel. If the fit isn’t just right, the entire experience becomes uncomfortable.

Why Comfort and Fit Matter More Than Anything Else

A Hand That Feels Like It Belongs

Many people who first try a prosthetic hand often feel awkward. It’s not the movement that bothers them—it’s the feel. If the fit isn’t just right, the entire experience becomes uncomfortable.

It might start with a small ache in the arm after wearing it for an hour. Then comes the skin irritation, followed by soreness in the shoulders, and sometimes, people give up using it altogether. They think, “Maybe it’s just not for me.”

But the truth is, the problem isn’t with the person. It’s with the prosthetic.

At Robobionics, we understand that comfort isn’t an add-on. It’s the foundation. We begin every design with one goal in mind: it has to feel like a natural extension of your arm. Not a foreign object strapped to your body.

To make this happen, we use high-grade materials that are lightweight, breathable, and soft where it matters. The inside of the socket—the part that rests directly against your arm—is padded and shaped to follow the natural contours of your muscles.

We don’t use a one-size-fits-all approach. Every single hand is custom-fitted based on precise measurements taken from your residual limb.

This ensures there are no gaps, no awkward pressure points, and no slipping. You can wear the hand for hours, walk around the streets of Udaipur, ride your bike, work at your shop, and even attend a family function—all without constantly thinking about the device on your arm.

The real magic happens when you forget you’re even wearing it.

Daily Use Made Simple

There’s a common fear among new users: “What if I can’t figure it out?” People often think using a bionic hand requires learning something complicated. They imagine buttons, codes, or strange sequences. But that’s not how we’ve built it.

Our system is made for someone who just wants to live their life. We focus on ease, not complexity. After the initial fitting and training session, most users can perform basic tasks within just a couple of days.

Picking up objects, turning a doorknob, using a mobile phone, even typing on a keyboard—these aren’t skills that take months. They come naturally because the technology is designed to follow your intent, not control it.

For people in Udaipur who may be managing a small store, helping kids with school, or just trying to regain confidence in social settings, the simplicity of daily use is a blessing. You don’t need a manual. You don’t need to keep recharging every few hours. You just live your life.

We’ve also added smart features that adapt to your routines. If you often hold a water bottle the same way every day, the hand remembers that. It learns and becomes more intuitive with time. This means fewer adjustments, less training, and more freedom.

You’re not adapting to the hand. The hand is adapting to you.

If you walk through the narrow lanes behind Udaipur’s Jagdish Temple or stroll through the markets near Hathipole, you’ll meet people from all walks of life—traders, artisans, service workers, students. Some of them now live a new kind of life, thanks to Robobionics.

Real Stories from Real People in Udaipur

Changing Lives, One Hand at a Time

If you walk through the narrow lanes behind Udaipur’s Jagdish Temple or stroll through the markets near Hathipole, you’ll meet people from all walks of life—traders, artisans, service workers, students. Some of them now live a new kind of life, thanks to Robobionics.

They won’t always tell you right away, but you might notice the confident handshake or the way they carry their groceries with ease. Look a little closer, and you’ll see it—the robotic hand, moving like a natural part of their body.

One such person is Sameer, a 27-year-old driver from Udaipur who lost his right hand in an accident just outside Dabok. He was the only breadwinner in his family.

For months, he was jobless and struggling with depression. Then he discovered Robobionics through a video online. We connected him with our fitting partner in Rajasthan, and within a few weeks, he was fitted with a bionic hand.

Today, Sameer is back on the road. Not only is he working again, but he’s also helping others in his village learn about prosthetic options. He told us during a follow-up call, “I never thought I’d drive again. But I did. I got my life back.”

Then there’s Meera, a teacher in her mid-30s who was born with an underdeveloped hand. For years, she hid her arm under long sleeves and avoided social events.

After getting our prosthetic, she called us one evening with tears in her voice. “For the first time,” she said, “I wore a short sleeve dress and didn’t feel ashamed. My students ask me how it works, and I tell them proudly.”

These stories aren’t rare. They’re happening more and more because people in Udaipur are realizing that the right technology can change everything. It can open doors that were once closed. It can turn fear into hope. And it can make you feel whole again.

The Ripple Effect

When someone regains function through a bionic hand, the impact isn’t limited to just that person. It spreads through their family, their workplace, and their community.

A father who can now hold his child again creates a stronger emotional bond. A young woman who goes back to school without feeling “different” inspires her classmates. A shop owner who can work faster and more confidently boosts their income, which in turn helps their family.

In Udaipur, where families are closely connected and communities are tightly knit, one person’s success lifts many others. We see it all the time. And it’s the reason we keep pushing ourselves to do better.

Our mission is not just to give you a hand. It’s to give you your life back—and to make sure you feel proud, every single day.

At Robobionics, we know innovation isn’t only about being the first to do something. It’s about doing it in a way that’s accessible, reliable, and meaningful to the people who need it the most.

Why Robobionics Leads the Way in the Bionic Hand Revolution

Innovation Without the Intimidation

At Robobionics, we know innovation isn’t only about being the first to do something. It’s about doing it in a way that’s accessible, reliable, and meaningful to the people who need it the most.

That’s why we don’t chase fancy names or buzzwords. We focus on one thing only—making bionic hands that change lives.

Our research team includes engineers, doctors, physiotherapists, and even former users who have walked the journey themselves. They help us understand what works, what doesn’t, and what still needs to be improved.

Unlike most global manufacturers, we don’t build for a market segment. We build for a person. A real human being who wants to feel like themselves again.

This philosophy has led us to make several small but powerful innovations. For instance, our battery system lasts longer because we’ve studied real usage patterns.

Instead of draining power during idle periods, our hand uses intelligent energy-saving software. That means fewer charges, more use, and less worry.

We’ve also fine-tuned our grip styles. Instead of offering twenty options no one ever uses, we focused on the six most important daily hand functions—holding, pinching, pointing, open-palm rest, fine control, and gesture support.

Each of these has been optimized to work smoothly, naturally, and without confusion. The hand simply knows what you want to do, and it follows.

For users in Udaipur, where time is precious and life doesn’t pause for troubleshooting, this simplicity is a blessing. There’s no complicated interface. No user manual you need to study. Just a hand that learns from you, grows with you, and feels like it was always meant to be there.

A Company Rooted in Indian Values

There’s a reason we’ve stayed rooted in India. We believe that technology should grow where it’s most needed, not just where it’s easiest. And while many companies are busy shipping products from other countries, we’re building everything right here, with Indian minds and hands.

We speak your language—literally and culturally. We understand the emotional weight of being seen as “different” in Indian society.

We know how important family is, how big decisions like prosthetic purchases are made as a group, and how much trust matters. We don’t just respect that—we embrace it in how we work.

When you contact us, you don’t get a chatbot or a call center halfway across the world. You speak to someone who understands your concern, your urgency, and your hopes.

Whether it’s helping your grandmother understand how the hand works, or making sure a school-going teenager feels confident using it around friends, we’re there. We do this not because it’s our job, but because it’s our purpose.

And when it comes to servicing, delivery, or upgrades, we move fast. We understand Indian cities like Udaipur have their own rhythm and limitations—traffic, power cuts, limited tech access—and we work around them instead of expecting you to adjust to us.

Our commitment doesn’t end with a sale. In fact, that’s where it really begins.

A lot of people hesitate when they hear the word “bionic.” It sounds expensive, out of reach, or meant only for the elite. That’s understandable, because for a long time, advanced prosthetics were priced far beyond what most Indians could afford. Imported devices, costly servicing, foreign spare parts—it was all just too much.

Making Bionic Hands Affordable and Accessible

True Value Isn’t Just About Price

A lot of people hesitate when they hear the word “bionic.” It sounds expensive, out of reach, or meant only for the elite. That’s understandable, because for a long time, advanced prosthetics were priced far beyond what most Indians could afford. Imported devices, costly servicing, foreign spare parts—it was all just too much.

We’re changing that.

Because we design, manufacture, and support our prosthetic hands entirely in India, we’ve been able to bring the cost down by more than half compared to many imported options. But we didn’t stop there. We also introduced flexible payment options, including easy EMIs, installment plans, and support through charitable foundations and CSR grants.

For residents of Udaipur and nearby districts, we’ve even built a system to help you apply for government disability aid or funding schemes. Our team guides you through the paperwork, connects you with local health offices, and helps fast-track the approval process. We don’t leave you to figure it out alone.

But true value goes beyond price. It’s about what you get in return. With Robobionics, you’re not just buying a mechanical hand. You’re investing in your confidence, your freedom, your identity. You’re reclaiming parts of your life you may have thought were lost forever.

Every rupee you spend brings you closer to a life that feels more full, more natural, and more joyful.

Access from Anywhere, Including Udaipur

One of the biggest concerns we hear from people outside big cities is this: “What if I need help later on?” It’s a fair question. Most medical services in India are concentrated in metro areas, and rural users are often left behind. We’ve worked hard to change that.

Today, with our tele-consultation model, people in Udaipur can get evaluated for a bionic hand without even leaving their home. All you need is a smartphone and internet. Our team guides you through the measurement process, either virtually or by connecting you with one of our local fitment partners. Once your custom prosthetic is ready, we ship it to your doorstep and walk you through the first-use training via video call or home visit.

And if anything goes wrong? You don’t need to travel hundreds of kilometers. We offer direct repair pickups, remote diagnostics, and one-call replacements. Everything is streamlined to remove hassle. Because we know that ease and peace of mind are just as important as function.

We also make sure that users stay connected with us throughout their journey. Whether it’s software updates, comfort checks, or questions from your family—we stay reachable, approachable, and fully accountable.

We believe every person, no matter where they live, deserves the best. Udaipur is no exception. In fact, it’s one of the reasons we do what we do.

Conclusion

If you or your loved one in Udaipur is searching for a prosthetic bionic hand that feels natural, works reliably, and is supported by a team that truly cares—your search ends here. At Robobionics, we’re not just building advanced prosthetics. We’re helping people reclaim their independence, their confidence, and their dignity.

Our hands are made in India, for Indian lives. We understand your challenges, your routines, and your hopes. Whether you live near the lakes, in the heart of the old city, or in a quiet village nearby, we are here for you—with technology that adapts to you and support that never leaves your side.

This is more than a medical decision. It’s a chance to begin again. And we’re honored to be a part of that journey.

Choose Robobionics—because the best bionic hand isn’t just about what it does. It’s about what it gives back.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.