Robobionics offers Jammu’s best prosthetic bionic hand with cutting-edge features, comfort, and support—empowering individuals to regain control and mobility.

Best Prosthetic Bionic Hand for Individuals in Jammu – Why Robobionics is #1

Jammu is a city that carries strength in its spirit. It’s a place where tradition and modern life blend beautifully. People here are strong, proud, and used to facing life’s challenges with quiet determination. But when someone in Jammu loses a hand—whether due to an accident, illness, or from birth—it can feel like the world has shifted beneath their feet.

Simple daily tasks suddenly feel difficult. Holding a cup of tea, turning a doorknob, writing a note—everything slows down. More than just the physical loss, it becomes an emotional journey. It’s not only about what you can’t do—it’s about how it makes you feel inside.

At Robobionics, we understand this feeling deeply. That’s why we don’t just build bionic hands. We build possibilities. We help you get back your confidence, your independence, and your routine—without stress, without complication.

We’re proud to be India’s leading prosthetics company, and we know what it means to support people in a place like Jammu. The climate, the culture, the expectations—it all matters. And we’ve built our solutions to match all of that, right down to the smallest detail.

In Jammu, life moves with rhythm. People rise early, go to work, tend to their homes, and take pride in doing things on their own. The city is full of hard-working shopkeepers, farmers, teachers, and transport workers.

Living in Jammu with One Hand: The Real Challenges People Don’t See

A Life Changed Overnight

In Jammu, life moves with rhythm. People rise early, go to work, tend to their homes, and take pride in doing things on their own. The city is full of hard-working shopkeepers, farmers, teachers, and transport workers.

But when someone loses a hand—whether due to a road accident, an injury at work, or a medical condition—life as they know it changes in an instant.

Suddenly, simple actions feel like struggles. Picking up groceries, carrying your child, locking your front door—everything takes more effort. For many people, this new reality is not just about physical limitation. It’s emotional. It’s frustrating. And at times, it’s isolating.

We’ve met individuals from Jammu who felt like they couldn’t return to work. Others who stopped going to family events because they didn’t want to answer questions.

Some even lost their confidence to speak up in public or try new things. These changes don’t happen because someone loses ability. They happen because they lose belief—in themselves, and in the idea that life can feel normal again.

At Robobionics, we don’t see a missing hand. We see a whole person, capable of far more than they realize. Our job is to give them the right support, the right technology, and the right encouragement to get back to living with strength and pride.

Why Ordinary Prosthetics Don’t Work Well in Jammu

Many prosthetic hands available today are either old-fashioned or imported from abroad. And while they may look advanced, they often fail to support everyday life in places like Jammu. The reasons are simple, but important.

Jammu’s climate changes a lot during the year. Winters are cold. Summers are hot and dry. In some parts, dust and moisture are part of daily life. For someone wearing a prosthetic all day, these conditions can affect comfort and reliability.

Some imported prosthetics struggle with battery performance during cold mornings. Others are heavy or built for indoor use only. And nearly all of them are priced far above what most families can afford.

What’s more, many of these devices are hard to use. They come with complex controls, require frequent servicing, or need replacement parts that are only available in major cities.

For someone living in Jammu, far from metro-based service centers, this becomes a problem. People are left with devices that sit unused in drawers—expensive but unhelpful.

That’s where Robobionics stands apart. We build bionic hands that are designed specifically for Indian users. Our devices are tested in real Indian conditions—dusty roads, long work hours, changing weather. They are lightweight, strong, easy to wear, and built for everyday tasks, not just lab demonstrations.

And because we manufacture and service everything right here in India, our support is always just a call away.

When we designed our bionic hands, we didn’t look at Western models and copy them. We started from scratch—with Indian users in mind. That includes everything from the material of the hand to the way it charges, to how it handles day-to-day tasks.

Why Robobionics is the Right Choice for Jammu

Engineered for Real Life in India

When we designed our bionic hands, we didn’t look at Western models and copy them. We started from scratch—with Indian users in mind. That includes everything from the material of the hand to the way it charges, to how it handles day-to-day tasks.

The outer shell is made from strong, light, and breathable materials. It won’t make your arm sweat after a few hours. It won’t feel bulky. You can wear it under your kurta, your jacket, or even while riding your bike without discomfort.

The sensors we use pick up small muscle signals from your arm. You don’t need to press buttons or use a remote. If you think about opening your hand, it opens. If you want to grip something, it grips. Over time, the hand learns how you move. The more you use it, the more natural it feels.

And the hand is smart, but simple. You don’t need to understand technology to use it. Everything is designed to follow your instincts. That means you can get back to doing the things you love—cooking, driving, writing, carrying tools—without thinking twice.

Support That Feels Personal, Not Technical

Technology is only helpful if it comes with people who care. That’s something we at Robobionics believe with all our heart.

From the first phone call or message, our team treats every customer like family. We speak in your language, we take our time explaining things, and we listen closely to what you really need.

If you’re not sure how to begin, we’ll guide you step by step. If you’re worried about cost, we’ll help you explore options. If you’re nervous, we’ll help you feel confident.

We also offer remote video consultations, so even if you live far from the city center, we can still support you. For users in and around Jammu, we’re building local partnerships that make fittings, repairs, and follow-up services faster and easier.

And we don’t stop after you receive your bionic hand. We check in regularly, answer your questions, and help you with any adjustments you may need—even months or years later.

With Robobionics, you’re never left alone.

  When someone loses a hand, the physical loss is only part of the story. There’s also the emotional side, which can be harder to explain.

Fitting In Without Standing Out: The Power of Natural Design

Looks Matter—Because Confidence Matters

When someone loses a hand, the physical loss is only part of the story. There’s also the emotional side, which can be harder to explain.

Many of the people we speak to in Jammu tell us the same thing—not only do they want to do things independently again, but they also want to feel normal in public.

They want to walk through Raghunath Bazaar or attend a wedding in Gandhi Nagar without people staring or asking questions.

That’s why we’ve put so much care into how our bionic hands look and feel.

From a distance, our prosthetic hand looks just like a natural hand. The shape, size, and posture are carefully modeled to reflect the human anatomy.

We offer multiple tones, including custom color matching for different skin shades, so the hand blends in if you prefer a subtle look. And if you want something bold and expressive, we have designs for that too—modern, sporty finishes that make the hand look stylish and confident.

But more than how it looks, it’s about how it makes you feel. When you put on our prosthetic for the first time, we want you to feel like you’ve gotten a part of yourself back. That feeling—of wholeness—is hard to measure, but it’s the reason we do what we do.

When you start to feel comfortable in your skin again, everything changes. You stand taller. You stop hiding your arm. You start doing things you had avoided—going out with friends, speaking in public, even taking selfies again.

A bionic hand isn’t just about function. It’s about identity. And our goal is to help you feel proud of who you are—no matter what.

Real Use in Real Jobs

Jammu is a working city. From government offices to fruit vendors, from security guards to artisans, people here are busy building, moving, creating. Many of our users from Jammu have one big concern when they reach out to us: “Can I work again?”

And our answer is always: Yes. You can.

Our bionic hand is not a showpiece. It’s built for daily life and labor. It can grip tools, hold a pen, press buttons, type on a keyboard, and carry light loads.

Whether you’re an office worker needing to use a computer or a shopkeeper handling cash and weighing items, your hand is designed to support your work—not slow it down.

We’ve helped individuals in small villages around Jammu return to their businesses, teach in classrooms, and even take up new roles they didn’t think were possible.

We’ve also worked with NGOs to provide vocational support alongside the prosthetic—helping people not just get a hand, but also a path back to employment.

Because we believe that regaining control over your income is one of the strongest ways to rebuild your confidence.

And when you show others what’s possible—even with a prosthetic hand—you inspire your entire community.

Getting a bionic hand is a huge step. But it’s not the last one. Once you receive your device, there’s a period of adjustment where your mind, body, and routine need to catch up.

Rehabilitation That Feels Like Progress, Not Pressure

Your Pace, Your Journey

Getting a bionic hand is a huge step. But it’s not the last one. Once you receive your device, there’s a period of adjustment where your mind, body, and routine need to catch up.

Some people pick it up quickly. Others take a few weeks to feel confident. There’s no right timeline. And that’s okay.

At Robobionics, we make sure you have support throughout this journey. Our rehabilitation guidance is designed to fit your lifestyle. You won’t be pushed or rushed.

Instead, you’ll be gently guided—starting with simple movements, progressing to more advanced control, and finally blending your hand into your daily routine until it becomes second nature.

If you’ve never used a prosthetic before, we start with the basics: how to wear it, charge it, clean it, and train your muscles to send signals. From there, we help you practice real-world activities: writing your name, pouring water, using a mobile phone, or holding a child’s hand.

And we always keep things practical. We won’t waste your time teaching features you’ll never use. We focus on what matters to you.

Family Matters Too

In Jammu, families are closely connected. Every big decision is shared, every small success is celebrated together. We’ve seen time and again how important family support is in the recovery process. That’s why we include them at every step.

We train parents, spouses, and siblings on how the bionic hand works. We answer their questions patiently and show them how to encourage you without overstepping.

In some homes, we’ve seen elderly mothers practice with their sons, or young daughters help their fathers put on the hand each morning. These moments are powerful. They remind us that healing is not something you do alone—it’s something your whole family helps with.

And when the people around you understand your prosthetic, they don’t treat you differently. They treat you normally. And that’s all anyone really wants.

Money is always a concern. We get it. In fact, many people in Jammu hesitate to reach out because they assume a bionic hand will be too expensive. And it’s true—if you look at international brands, the costs are beyond what most Indian families can afford.

Removing Barriers, One Step at a Time

Affordability Without Compromise

Money is always a concern. We get it. In fact, many people in Jammu hesitate to reach out because they assume a bionic hand will be too expensive. And it’s true—if you look at international brands, the costs are beyond what most Indian families can afford.

But Robobionics is different. Because we design and build everything in India, our prices are reasonable. And we offer support to help you pay in ways that suit your budget—whether it’s EMIs, discounts through disability programs, or connections to donor foundations.

We also help you apply for state and central government support schemes. Our team understands the paperwork and makes it easier for you. We’ve helped many users in Jammu get funding for their prosthetics through social welfare channels.

We believe that no one should be left behind just because they can’t afford a new hand. And we work every day to make sure cost never becomes the reason someone stays stuck.

Every city we serve is special to us. But Jammu holds a unique place. Over the years, we’ve worked closely with individuals, families, local health professionals, and disability advocates from the region.

Robobionics and Jammu: A Growing Relationship Rooted in Care

Why Jammu Is Close to Our Heart

Every city we serve is special to us. But Jammu holds a unique place. Over the years, we’ve worked closely with individuals, families, local health professionals, and disability advocates from the region.

We’ve learned about the local challenges—like limited access to advanced rehabilitation facilities, long travel distances for prosthetic services, and the emotional toll that limb loss can take in tight-knit communities.

What stood out to us in Jammu was the courage people carry. Whether from the city center or the rural outskirts, we saw the same determination to live life fully.

People didn’t want pity—they wanted solutions. They wanted technology they could trust and support they could count on. And they deserved both.

This is why we’ve made Jammu one of our key regions for direct service expansion. We’re actively partnering with hospitals, rehab centers, and social service networks in and around the city.

Our goal is simple: make access to quality bionic prosthetics easy, fast, and stress-free for every eligible person in the area.

We’re not just delivering devices here. We’re building a long-term relationship—with the people, with the medical community, and with the future of Jammu’s assistive care network.

Making Accessibility a Reality—Not a Dream

One of the biggest gaps in prosthetics access across India is geography. Advanced devices often come from metros, and many small cities or towns are left out.

This means someone in Jammu might have to travel hundreds of kilometers, stay in another city for days, and spend huge amounts of money—just to try a device they’re not even sure will work for them.

That’s not fair. And it’s exactly the kind of problem we’re solving.

Robobionics offers remote consultations, virtual training, doorstep delivery, and on-demand servicing—all through simple technology that works over a smartphone.

This approach has helped many users in Jammu avoid unnecessary travel and expense. You don’t have to leave your job or your family behind just to get help. You can stay where you are and still get access to world-class prosthetic technology.

For those who need in-person support, we’re also identifying key local partners so you can access fittings, follow-ups, and upgrades within your region. That means faster service, more comfort, and fewer roadblocks in your recovery.

We’re also working to train local therapists and healthcare workers in bionic prosthetic care—so you always have someone nearby who understands your needs.

This isn’t just about convenience. It’s about dignity. You shouldn’t have to go through hoops to take control of your life. You deserve ease, efficiency, and empathy. And that’s what we’re bringing to Jammu.

In our work across India, we’ve had the privilege of meeting some of the most inspiring individuals you can imagine. Jammu has given us many such stories—people who faced great loss, yet chose to stand tall again. People who didn’t give up, even when life got harder.

Stories That Stay with Us

Every User Teaches Us Something New

In our work across India, we’ve had the privilege of meeting some of the most inspiring individuals you can imagine. Jammu has given us many such stories—people who faced great loss, yet chose to stand tall again. People who didn’t give up, even when life got harder.

Like Devraj, a 42-year-old electrician from the outskirts of Jammu. After losing his hand in a workplace accident, he thought he’d never work again. The tools he used every day were now out of reach.

He tried to learn new skills but felt lost. When he reached out to Robobionics, he didn’t ask for a miracle—he just asked for a chance.

We helped him get fitted with a custom bionic hand. After some training, he learned how to grip wires, hold pliers, and manage light repairs. Today, he’s working again—not exactly the same way as before, but in a new role that still gives him purpose and pride.

Then there’s Nusrat, a 19-year-old student who was born with a limb difference. She used to hide her arm in sleeves and avoid sports or writing in front of others.

But with her Robobionics hand, she gained the confidence to participate in college activities, apply for internships, and even give a talk at her school about inclusion.

These stories don’t just warm our hearts—they sharpen our focus. They show us what matters. Not features. Not sales. But lives.

Every time someone in Jammu tells us, “I feel like myself again,” we know we’re on the right path.

Your New Hand Is Just the Beginning

Beyond the Device: A Community of Care

When you become part of the Robobionics family, you’re not just buying a device. You’re entering a support system that stretches across cities, states, and experiences.

Our users are not just customers—they’re members of a growing movement of people redefining ability in India.

We offer regular check-ins, group support calls, upgrade offers, and access to exclusive tutorials that keep improving your experience over time. You can learn from other users, share your progress, or simply find comfort in knowing you’re not alone.

This is especially important in Jammu, where people often feel cut off from national-level innovation. But the truth is, innovation belongs everywhere. And with Robobionics, it reaches everywhere.

We also collaborate with organizations working on disability awareness in the region. Together, we promote educational sessions, job-readiness training, and public talks to help break the stigma around limb difference and prosthetic use.

Because while a bionic hand is powerful, real change happens when society shifts too—when people stop seeing disability as a limitation, and start seeing it as part of life’s many paths.

Conclusion

Living in Jammu comes with pride, tradition, and resilience. For those who have lost a hand, it also comes with silent struggles that few can truly understand. At Robobionics, we see those struggles—and we meet them with solutions built from the heart. Our bionic hands are designed not just to move, but to empower. They restore more than ability—they restore confidence, dignity, and independence. Built in India, for Indian lives, they are strong, reliable, and made for real routines in cities like Jammu.

But what truly makes us #1 isn’t just the technology. It’s the care. The trust. The journey we take with every user—from the first call to the first confident handshake with your new hand. If you’re ready to reclaim your life, we’re ready to walk with you.

Robobionics: Because the best prosthetic hand is the one that helps you feel whole again.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.