Find Dhanbad’s leading prosthetic bionic hand at Robobionics. Smart, functional, and accessible solutions for upper limb loss with unmatched reliability.

Best Prosthetic Bionic Hand for Individuals in Dhanbad – Why Robobionics is #1

In Dhanbad, where hard work is a way of life and people take pride in moving forward no matter the obstacle, the loss of a hand can feel like more than just a physical setback. It affects how you earn, how you move, and how you see yourself. Simple things like tying a shoelace, writing on a board, or even sharing a meal become difficult. But it doesn’t have to stay that way.

At Robobionics, we understand the emotional and practical challenges of limb loss. We’ve seen the pain, but we’ve also helped people rise above it — not with sympathy, but with the right support and the right technology. Our bionic hands are designed to bring back freedom, function, and confidence — all without the huge costs or complicated controls that many prosthetics come with.

If you live in Dhanbad and are looking for a real solution — not just a product, but a partner in recovery — you’re in the right place.

Dhanbad isn’t just a city; it’s a city built on effort. From coal mines to railway yards, from local shops to schools and hospitals, people here rely on their hands to build, fix, teach, serve, and support their families.

Why Dhanbad Needs a Reliable Bionic Hand Solution That Understands Local Life

The Daily Demands of Dhanbad

Dhanbad isn’t just a city; it’s a city built on effort. From coal mines to railway yards, from local shops to schools and hospitals, people here rely on their hands to build, fix, teach, serve, and support their families.

When you lose a hand, life doesn’t slow down — but it becomes harder to keep up. You still need to get to work. You still have chores at home. You still want to be seen as strong, capable, and self-reliant.

But what if every handshake feels awkward? What if writing your name, riding your bike, or holding your child brings more struggle than ease?

This is where Robobionics steps in. We know the weight that daily life carries in Dhanbad. Our goal is to lift some of that burden, quietly but powerfully, with a bionic hand that feels like your own.

We don’t believe that users in smaller cities should settle for less. You deserve the same cutting-edge technology as anyone else — without having to travel far, spend beyond your limits, or accept a device that barely works in your daily routine.

We’re here to make sure you don’t have to choose between function and affordability, or between comfort and durability. You get it all.

Imported Doesn’t Mean Ideal — Especially Not for India

A common myth is that foreign prosthetic hands are the best. They may come with sleek marketing videos and fancy features, but when it comes to using them in Dhanbad’s weather, work environments, and everyday challenges, they often fall short.

These imported hands are usually built for mild climates and controlled use. But here, where heat, sweat, dust, and constant activity are normal, these devices can feel fragile.

Their sensors may stop responding when humidity is high. Their battery life may not last a full workday. And if something breaks, repairs are slow, expensive, and frustrating.

Worse, these devices are often priced far beyond what most families in Dhanbad can afford. So people either avoid prosthetics entirely or settle for rigid plastic hands that barely open and close.

At Robobionics, we’ve turned this story around. Our prosthetic hands are built in India, for India. That means the materials are designed to survive our heat and dust. The parts are easy to clean.

The controls respond well to your muscle signals — even if you’ve been working all day or sweating in the sun. And best of all, our pricing is practical. You don’t have to sell your land or borrow money just to get back to normal.

Built Around You, Not Just for You

We never treat two users the same — because no two lives are the same. One person may need their prosthetic hand for driving an auto.

Another may need it to write on a classroom board. Someone else may need it to knead dough, lift heavy tools, or cradle a child’s head while feeding them. This is why we take the time to understand how you move, what you do, and what matters most to you.

Our bionic hands adapt to your lifestyle — not the other way around.

The fitting process isn’t rushed. We make sure the socket fits your arm perfectly, without pressure points or discomfort. We walk you through how to use the hand, step by step, without confusing terms or complex manuals.

And we offer support long after the first fitting. If something feels wrong after a month, we adjust it. If your needs change, we respond.

Many people in Dhanbad are used to working long hours. Whether in a shop, a school, a bank, or on a field, you don’t stop until the job is done. Our hands are made to keep up with you — not wear you down.

They’re lightweight, balanced, and responsive, so you don’t feel like you’re carrying a machine. Instead, you feel like you’ve got your own hand back.

Confidence Starts with Comfort

You can’t focus on using your hand properly if it hurts, slips, or makes you feel self-conscious. That’s why one of our biggest priorities is comfort — physical and emotional.

We design our sockets with soft, skin-friendly materials. We check for pressure points, air flow, and movement. If the hand feels too loose or too tight, we modify it.

If the material irritates your skin, we replace it. There’s no one-size-fits-all solution here, because your comfort is the foundation of your progress.

But comfort isn’t only physical.

We also make sure you’re confident in how the hand looks and behaves. Some people prefer a more natural-looking covering. Others want a sleeker, tech-style finish.

We let you decide. Because the right look matters. If you feel good wearing it, you’re more likely to use it every day — at work, at events, even during travel.

In Dhanbad, where public life is active and social circles are close-knit, it matters how you feel when you walk into a room. You deserve to feel whole again — not just in motion, but in presence. Our goal is not just to restore your grip, but to restore your self-image.

In cities like Dhanbad, many people live with challenges quietly. When it comes to healthcare, they often choose to delay or avoid treatment simply because the process feels complicated, expensive, or too far out of reach.

Local Problems Need Local Solutions – Why Robobionics Is the Right Fit for Dhanbad

Understanding the Realities of Access and Affordability

In cities like Dhanbad, many people live with challenges quietly. When it comes to healthcare, they often choose to delay or avoid treatment simply because the process feels complicated, expensive, or too far out of reach.

Getting a bionic hand is not just a financial decision — it’s an emotional and logistical one. Will it fit my daily routine? Can I afford it? If something goes wrong, where will I go? These are questions we hear every day, and our entire system is built to answer them honestly.

At Robobionics, we’ve eliminated unnecessary costs and focused only on what truly matters to the user. We manufacture our devices in India, with parts designed to be both durable and affordable.

This alone removes the burden of import taxes, long wait times, and expensive servicing. But we’ve gone further. We’ve simplified our pricing so that every user knows what they’re paying for — with no surprises.

People in Dhanbad deserve access to world-class prosthetics without having to leave their city or compromise their financial stability.

That’s why we also work with NGOs, local health groups, and rehabilitation centers to help users access funding, get fitted quickly, and receive training without needing to travel hundreds of kilometers.

For those who can’t make it to us, we come to them — through remote consultations and support visits.

Support Doesn’t End at the First Fitting

For most users, the first few weeks after getting a bionic hand are critical. It’s the time when you discover how it fits into your routine, how it reacts to your movements, and where you feel most confident — or most hesitant. Many other companies hand over the device and walk away. At Robobionics, we stay with you.

We’ve built a follow-up system that ensures every user in Dhanbad gets personalized attention. Our support team checks in with you to understand how the device is performing.

If you have trouble gripping a certain object, or if the battery doesn’t feel right, or if you simply want to ask a question, we’re just one call away. And you’re never just a number. We remember your case, your story, and your needs.

We’ve even created user guides in local languages. And instead of complicated technical manuals, we offer step-by-step support through WhatsApp, video calls, and printed visuals.

If your family needs to learn how to assist you, we teach them too. Because this isn’t just your journey. It’s a transition your entire household experiences together.

Your Hand Should Work Like You Do

Every region in India has its own pace of life. Dhanbad is active. People work early. They move quickly. Whether you’re in a government office, running a local business, or working in a mine or field, your day is full. You don’t have time to recharge a device every few hours or reset settings every morning.

We built our hands with that in mind. Our bionic hands have long battery life that lasts through the day. You can charge them overnight with a regular USB connection.

No bulky chargers. No special setups. And if you forget to charge one night, the hand still has backup power that gives you enough time to get through most of the next day.

Our technology also learns how you move. Over time, it adapts to the way your muscles send signals. The more you use it, the smoother it becomes.

So you don’t need to constantly think about controlling the hand — you simply begin to trust it. You focus on your task, not the tool. That’s the kind of quiet intelligence we believe in. It’s not flashy. But it makes your life easier every single day.

Working with Dhanbad’s Culture and Community

In Dhanbad, people don’t just live close to one another. They support one another. There’s a strong sense of community, and word travels fast — especially when someone is struggling or when someone finds a solution that really works.

That’s why many of our users come to us through someone they know. A neighbor. A cousin. A co-worker. Someone who got fitted, started using their hand, and began showing the results.

We don’t believe in selling through ads. We believe in showing real stories. If you’re unsure about what a Robobionics hand can do, we don’t ask you to trust a brochure.

We connect you with someone in your area who’s already using it. You can see the hand for yourself. Ask questions. Hear their experience. That kind of trust isn’t built overnight. It comes from being part of the community — not outside of it.

We also listen closely to feedback. In Dhanbad, we learned that many users work long shifts that require repeated gripping — tools, broom handles, bike handlebars. So we added adaptive grip response to make those motions less tiring.

We learned that power cuts are common in some areas. So we added a manual override feature to let the user open or close the hand even when the charge is low. These may seem like small things. But they change everything when you rely on the hand for daily life.

The Emotional Strength Behind Physical Recovery

Getting a prosthetic hand is not just about function. It’s about confidence. It’s about identity. It’s about walking out into your community without hiding your arm under a sleeve or avoiding eye contact.

For many people, the hardest part is not the surgery. It’s the shame. The sudden change in how people look at you. The feeling of not being whole anymore.

At Robobionics, we never ignore that. We speak openly about the emotional side of recovery. We include counseling support where needed. We train our staff to be kind and patient, especially during fittings. And we make sure our users know they’re not alone.

Your journey doesn’t have to be hidden. You don’t have to shrink into yourself. You can show up — at work, at weddings, at markets — not just as someone with a prosthetic, but as someone who stood up, made a choice, and took their life back.

In a city like Dhanbad, every corner has a story. There are chai stalls buzzing with early morning customers, crowded bus stops during rush hours, coal yards where shifts start before sunrise, and parks where families gather in the evening.

Confidence in Public, Comfort at Home: A Hand That Truly Fits Your Life

Moving Freely Through Dhanbad’s Everyday Life

In a city like Dhanbad, every corner has a story. There are chai stalls buzzing with early morning customers, crowded bus stops during rush hours, coal yards where shifts start before sunrise, and parks where families gather in the evening.

The rhythm is constant, the movement is real, and social life is always within sight. For someone who has experienced limb loss, these public moments can become difficult. It’s not just about whether the hand works. It’s about whether you feel seen, accepted, and confident when people notice you using it.

That’s why we paid special attention to design — not just in how the hand functions, but in how it looks and how it feels in public. Our bionic hand doesn’t scream for attention, but it also doesn’t look like something to be hidden.

It sits naturally on your arm. It blends when you want it to. And it stands out when you choose to show it with pride.

Some of our users want a low-profile look that fits under a sleeve. Others want something modern and metallic that shows they’ve made a powerful comeback. You get to decide. We never push a style onto you, because we know that confidence grows from choice.

We’ve had users in Dhanbad return to coaching students, rejoin factory teams, and even take part in public speaking. Not because their prosthetic hand changed who they are — but because it helped them reclaim the space they felt pushed out of.

That’s what real recovery looks like. It’s not just being able to hold a pen or carry groceries. It’s being able to walk down a familiar street and smile when someone greets you.

Making Daily Tasks Simple Again

There’s something powerful about doing small things on your own. It’s not always about big accomplishments. Sometimes, it’s about peeling vegetables without needing help.

Locking your front gate. Buttoning your shirt without someone assisting you. Picking up your mobile when it rings. These are the moments where freedom lives — and these are the moments our users talk about most.

We’ve built the Robobionics hand to make those everyday actions easier. You don’t need to press buttons or switch modes constantly. Once you put the hand on, it begins reading your muscle signals.

As you practice, the hand begins responding more naturally. It understands when you want a light grip, like picking up a paper. It understands when you need a firmer hold, like lifting a bucket. And if you’re unsure at first, that’s okay — we train you until you’re ready.

The learning curve is gentle. You don’t need a tech background. You don’t even need to be literate. What you need is patience, and we’ll match that with support.

We’ve taught elderly users. We’ve taught children. We’ve taught people who’ve never touched a smartphone — and now use their bionic hand to unlock one.

This is not just about mechanical response. It’s about re-learning how to live without stress, without asking for help every time something small needs to be done.

For families in Dhanbad, this matters more than most realize. It allows people to be independent in homes where everyone is already juggling responsibilities. It brings dignity without needing attention. And that changes the energy of the entire household.

Fitting In With Dhanbad’s Pace, Not Slowing It Down

We’ve studied the daily lives of our users in Dhanbad — from early morning markets to late-night family dinners. We saw a common thread: people don’t stop moving.

Whether it’s someone working with tools, operating a rickshaw, helping kids with homework, or managing accounts at a family store, there’s a flow to the day. And a prosthetic that doesn’t keep up ends up forgotten in a drawer.

So we made sure our bionic hand could match that pace. It’s easy to wear and remove. It’s light enough to use for long hours without strain.

And it can hold its charge for a full day’s worth of activity. You don’t need a complex charging system or any special accessories. A basic plug point is all it takes.

And for people who work in rougher environments, like the mining or construction sectors, we’ve reinforced parts of the hand to take impact without breaking.

It doesn’t mind dust. It doesn’t freeze up if your palm is sweaty. And it doesn’t need delicate handling. That’s the difference between a medical tool and a life tool. We chose the latter — because our users don’t live gentle lives. They live real ones.

One of our users, a carpenter by trade, shared how he thought his working days were over. He had given up hope of returning to the workshop.

Today, not only is he back at work, he’s training an assistant — and the hand he wears is just part of the job now. It doesn’t define him. It just helps him do what he loves, on his terms.

Helping Families Heal Alongside the User

Limb loss doesn’t just impact the individual. It touches the entire family. The spouse who suddenly has to do more. The children who ask innocent questions.

The parents who worry in silence. Everyone carries a piece of the emotional weight. That’s why, when we begin a new fitting in Dhanbad, we often involve the entire family.

We explain the device to them. We show them how to help during the learning stage. We answer questions that people are often too shy to ask. Can I still hug someone properly? Can I hold a steel glass? Will people stare at me in a temple? Will my child be scared of it?

The answers matter. Because a prosthetic isn’t just for function. It’s a sign of recovery. And when the family understands that, they stop seeing it as a reminder of what was lost. They begin to see it as a symbol of what’s possible.

That shift changes how a home feels. It brings back lightness. It brings back routine. It brings back roles and responsibilities — not as burdens, but as choices.

For many in Dhanbad, work is more than a way to earn — it’s tied to identity. Whether you’re an office clerk, a tailor, a security guard, or a mother running her household, your hands are central to how you perform your role.

From Recovery to Reinvention: Robobionics and the Future of Mobility in Dhanbad

Work, Identity, and the Drive to Return

For many in Dhanbad, work is more than a way to earn — it’s tied to identity. Whether you’re an office clerk, a tailor, a security guard, or a mother running her household, your hands are central to how you perform your role.

After limb loss, what hits hardest isn’t just the physical adjustment. It’s the sudden interruption of routine, of purpose. Days feel longer. Tasks feel heavier. And the mind often spirals with one question: Will I ever be the same again?

At Robobionics, we don’t believe in returning people to where they were. We believe in taking them forward — into something new, something stronger, something that makes them proud.

Our bionic hand isn’t just about restoration. It’s about reinvention. It helps users return to the workplace with functionality. But even more importantly, it helps them return with confidence.

We’ve seen men who thought they’d never be able to rejoin their tool-based jobs now operate wrenches, drills, or screwdrivers with the help of their prosthetic. We’ve seen teachers resume their posts, holding chalk and gesturing naturally during lessons.

We’ve seen homemakers go from needing help to lifting buckets, kneading dough, and caring for their children independently again. These aren’t dreams. They’re real outcomes — because when your prosthetic works with your routine, reintegration becomes not just possible, but natural.

And when that happens, identity returns. A man isn’t just a patient anymore. He’s a provider again. A mother doesn’t feel dependent. She feels strong. A student doesn’t feel behind. She feels capable. These shifts matter. They are the heart of why we do what we do.

Innovation Guided by Real Lives, Not Lab Theories

We’re proud of our technology. But we don’t worship it. For us, the goal isn’t to create something that looks futuristic or impresses engineers. It’s to build something that quietly transforms everyday life.

That’s why every feature of the Robobionics hand is inspired by real-life problems faced by users in cities like Dhanbad.

One feature that’s become incredibly valuable is pressure modulation. Many bionic hands on the market can open and close, but they don’t adapt to what you’re holding. That creates frustration. You try to pick up a fragile object and crush it.

Or you go to grab a cup and it slips. We solved this by creating a system that adjusts grip strength based on muscle intention. This means when you want to hold something lightly, like a paper or a biscuit, the hand reads that.

And when you want to carry something firm, like a bag or a handle, it responds accordingly. No toggling. No buttons. Just intuitive motion.

We also made sure the hand doesn’t depend on high-end connectivity or complicated apps. All tuning can be done directly through the hand itself, or with the help of our technicians.

You don’t need Wi-Fi, Bluetooth, or a smartphone. If you have those, great. But if you don’t, you still have full control.

Our users in Dhanbad told us early on — keep it simple, keep it strong, and make it last. That’s been our north star ever since.

You Don’t Have to Travel to Be Taken Seriously

One of the greatest frustrations we’ve seen among prosthetic users in Tier 2 cities like Dhanbad is the feeling that high-quality care is always far away.

Many people are told they need to go to Delhi, Mumbai, or Bangalore for proper fittings. That they should settle for basic devices locally or wait for visiting doctors to make an appearance.

We decided that wasn’t acceptable.

Robobionics set out to break that pattern. We trained prosthetists who live and work near your region. We equipped them with tools and parts that are available locally.

We created consultation protocols that allow for virtual fittings, virtual adjustments, and continuous communication — so the user doesn’t feel stranded after the sale.

Our follow-up teams speak your language. They understand your culture. They know that asking for help can be hard, so they check in proactively. And if a repair is needed, they work with local centers to get it resolved fast — often within a few days, not weeks.

This approach has made a major difference. Users in Dhanbad have told us they no longer feel like they’re chasing after care. Instead, care is part of the package.

Reliable. Present. Responsive. That’s how healthcare should be — not something you beg for, but something you receive with dignity.

The Long-Term Journey: Upgrades, Expansion, and Growth

One hand. That’s where the journey starts. But it doesn’t end there. As our users grow in confidence, their needs evolve. Maybe they want to learn advanced grip modes.

Maybe their profession changes. Maybe their body changes — weight fluctuations, muscle shifts, or lifestyle modifications.

We don’t disappear once the device is on your arm. We stay connected. And we plan for the future with you.

Robobionics is actively working on next-generation upgrades that won’t leave past users behind. That’s a big promise in this industry — and one we take seriously.

When we release new software, we make it available to existing users wherever possible. When a more efficient motor system becomes available, we look at retrofit options. Our hands are modular for a reason — so you can grow without starting over.

For users in Dhanbad, this means peace of mind. You don’t have to wonder if you’ll be forgotten after a year. You don’t have to worry about your device becoming outdated. You’re part of something ongoing — a relationship, not just a transaction.

We also provide group learning opportunities. From time to time, we host meetups, training sessions, and user panels — both in-person and online.

These are chances for users to share tips, stories, concerns, and breakthroughs. Sometimes, just seeing someone else succeed is all it takes to unlock a new level of confidence.

And when our users share their experiences, we listen carefully. Because while we may be the experts in bionic engineering, our users are the experts in living with it.

Every suggestion shapes how we improve. Every complaint gets taken seriously. And every thank you fuels our next innovation.

Losing a limb doesn’t just affect how you work or move — it affects how you love, how you connect, and how you see yourself in a relationship.

Prosthetics and Marriage: Navigating Personal Relationships After Limb Loss

Bringing Confidence Back into Intimacy and Family Life

Losing a limb doesn’t just affect how you work or move — it affects how you love, how you connect, and how you see yourself in a relationship.

In Dhanbad, where marriage and family are deeply rooted in tradition and community expectations, the pressure can be intense. Some people worry whether they will find a partner. Others, already married, quietly wonder whether their spouse still sees them the same way.

This emotional weight is very real. But it’s rarely spoken about.

At Robobionics, we’ve seen how prosthetics can quietly but powerfully restore not just function, but emotional closeness.

We’ve worked with individuals who once avoided marriage proposals, who began attending social functions again with confidence once they started using our bionic hand.

The shame that had settled into their body posture began to lift. They started making eye contact again. Laughing more. Engaging with people — not just because their hand worked better, but because they felt more complete in front of others.

The Quiet Impact on Existing Marriages

For those already married, limb loss can create an invisible distance. Not out of judgment, but out of helplessness. A spouse may want to help but not know how.

The person using the prosthetic may feel embarrassed while doing basic tasks like eating or changing clothes. Over time, this discomfort can grow into silence.

With our prosthetic fittings, we often invite spouses to join the sessions. Not just to help — but to understand. We teach them how the hand works.

We show them that it isn’t fragile. That it can take hugs, hand-holding, shared work in the kitchen, even play with the kids. We replace fear with confidence.

We’ve had couples tell us that they started sleeping better next to each other again. That small touches became easier, conversations lighter, connection stronger. These are not medical results — but they’re life-changing ones.

Reshaping Societal Expectations

In places like Dhanbad, where families are close-knit and community opinion matters, people facing limb loss often fear judgment. Questions about marriage prospects, fertility, and “normal life” start coming in from all directions. For some, it’s enough to stop trying.

Our work is about showing what’s possible — and making it visible. A user who returns to life with grace and confidence becomes an example for others.

We’ve seen users go on to marry, raise families, build homes, and live fully. And when their story spreads, it changes not just one life — but how society sees disability itself.

While many prosthetic companies design primarily for adults, we believe some of the most important transformations happen in childhood. In Dhanbad and similar cities, access to advanced prosthetics for children and teens is often overlooked.

Children and Teenagers with Limb Loss: A Future Reimagined with Robobionics

Why Early Intervention Matters in a Growing Body and Mind

While many prosthetic companies design primarily for adults, we believe some of the most important transformations happen in childhood. In Dhanbad and similar cities, access to advanced prosthetics for children and teens is often overlooked.

When a child loses a hand — whether through birth difference, accident, or illness — it impacts more than just how they hold a pen or button a shirt. It shapes how they grow up, how they see themselves, and how the world treats them.

At Robobionics, we treat pediatric prosthetics not as a scaled-down version of an adult product, but as an entirely unique challenge. Children are still growing, their muscles are still developing, and their minds are still learning who they are.

A bionic hand at this stage is not just a tool — it’s a bridge to normalcy, learning, play, and social confidence.

We’ve worked with children who were afraid to go to school because they didn’t want to be teased. After just a few weeks of using our hand, they were back at their desks, holding pencils, answering questions, even helping friends.

That change doesn’t come from just technology — it comes from dignity restored.

Designing for Movement, Curiosity, and Play

Kids don’t sit still. They run, jump, climb, play, fall, and explore. That’s why a child’s prosthetic must do more than just grip. It must withstand rough use. It must feel light, look fun, and function without constant adult supervision.

We’ve built our pediatric designs to be simple to wear and remove, responsive to fast movements, and sturdy enough for outdoor life in a city like Dhanbad.

The goal isn’t to make the child focus on their prosthetic. It’s to help them forget they’re even wearing one. When that happens, they return to the rhythm of childhood — not as an exception, but as a participant.

We also work closely with schools. We help teachers understand the device. We answer classmates’ questions in a respectful, inclusive way. We help the entire environment adapt so the child isn’t isolated.

That’s how inclusion becomes real — not just by giving a child a hand, but by helping the world around them accept it with understanding and support.

Conclusion

In Dhanbad, where strength is measured by action and not words, Robobionics stands beside individuals who refuse to be defined by loss. Our bionic hands aren’t just devices — they are tools for renewal, crafted with care, built for real Indian lives, and supported with unmatched empathy. Whether you’re returning to work, rebuilding your confidence, starting a new chapter, or simply trying to lift a cup of tea without help, we are here to walk with you — every step, every adjustment, every triumph.

From children finding their rhythm at school to adults reclaiming their roles in family and society, our mission remains simple: to help you move forward, with dignity in your step and pride in your grip. If you’re in Dhanbad and searching for more than just a prosthetic — if you’re looking for a team that understands your journey — Robobionics is ready.

The future is in your hands again. Let’s shape it together.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.