Robobionics brings the best bionic hand to Jamshedpur. Restore freedom of movement with advanced prosthetic solutions trusted for quality and support.

Best Prosthetic Bionic Hand for Individuals in Jamshedpur – Why Robobionics is #1

Life can change in an instant. A workplace accident, a medical condition, or something unexpected can leave someone in Jamshedpur without a hand. Simple things—like holding a pen, picking up a cup, opening a door—suddenly become difficult. That’s not just physically hard. It can feel emotionally heavy too. But it doesn’t have to stay that way.

At Robobionics, we believe in second chances. We design bionic hands that help people do everyday things again—easily, confidently, and with comfort. Our prosthetic hands are not just machines. They’re tools that help people in Jamshedpur live their lives fully again. Whether you’re young, old, working, or studying, your hand should fit into your world, not the other way around.

Living in Jamshedpur comes with its own pace and challenges. It’s a city full of movement — from early-morning factory shifts to lively market visits, from busy schools to hardworking offices.

Why Choosing the Right Bionic Hand Matters in Jamshedpur

It’s Not Just About Function — It’s About Freedom

Living in Jamshedpur comes with its own pace and challenges. It’s a city full of movement — from early-morning factory shifts to lively market visits, from busy schools to hardworking offices.

If someone in Jamshedpur loses a hand, it’s not just about replacing what was lost. It’s about finding something that can keep up with their life. That’s where Robobionics steps in.

Our bionic hands are built with the real world in mind. They’re not made to sit on a shelf or look good in photos. They’re made to move with you, help you eat, write, grip, hold, and live with confidence.

That’s what matters most — not just how advanced the technology is, but how it helps you live every single day better.

When people choose the right prosthetic, everything changes. They stop needing help for basic tasks. They feel more in control. Their mood improves.

Their confidence returns. And slowly, life starts feeling like theirs again. That’s why the first step — choosing the right hand — is the most important one.

Comfort That You Can Feel All Day

A prosthetic that doesn’t feel good won’t be worn. It might be too heavy, too tight, or too stiff. We’ve met many people in Jamshedpur who tried other bionic hands and gave up because they hurt or didn’t move the way they needed.

That’s why at Robobionics, comfort isn’t an extra feature — it’s the foundation.

We shape every socket with precision, making sure there are no sharp edges, no painful spots, and no sweating. The materials we use are soft where they need to be, firm where they should be, and friendly to your skin.

You can wear your hand all day without feeling sore or tired. In fact, many users tell us they forget they’re even wearing it — and that’s the biggest compliment we can get.

For people in Jamshedpur who move around a lot — whether in Tata Steel offices, construction sites, schools, or local shops — comfort matters more than anything. It means being able to live life without the distraction of pain or discomfort. That’s what we build for.

Movement That Feels Like Your Own

One of the biggest fears people have is whether the hand will move naturally. Will it be slow? Will it be awkward? Will it take forever to learn? With Robobionics, the answer is reassuring: it’s simpler than you think.

Our bionic hands are powered by smart sensors that respond to your muscle signals. When you think about moving your hand, your muscles send tiny signals.

The sensors pick these up and the hand responds — gently, quickly, and accurately. It doesn’t feel like controlling a robot. It feels like using your own hand again.

This movement is smooth, not jerky. It adapts to what you want to do — whether you’re picking up something small like a coin, or holding something heavy like a bag of groceries.

And because the system learns with you, it gets easier over time. Many users in Jamshedpur tell us that within weeks, they’re doing things they never thought they could do again — writing, typing, cooking, even shaking hands without fear.

Designed to Handle Jamshedpur Life

Let’s be honest. Life in Jamshedpur can be hot, humid, and fast. Your hand needs to work in those conditions — not just in a clinic or during a demo. That’s why our bionic hands are tested for real-life use.

Can they deal with sweat? Yes. Can they handle long commutes or busy workdays? Absolutely. Can you trust them not to break if you bump into a crowded bus? Definitely.

We design with purpose. The joints are strong. The grip is stable. The battery lasts all day. You can wear it in the sun, in the rain, or in your workplace without worry.

And if you ever need help, we’re never far. Our support doesn’t disappear after you buy — because real care goes beyond the sale.

In a city like Jamshedpur, where people are constantly on the move, reliability matters. You need something that works when you need it. Something that fits your pace. Robobionics hands are built for exactly that.

At Robobionics, our goal is not just to provide a device. Our mission is to bring back normalcy to your life — to help you smile when you do something on your own again.

Why Robobionics is the Most Trusted Name in Jamshedpur

We Don’t Just Sell – We Understand

At Robobionics, our goal is not just to provide a device. Our mission is to bring back normalcy to your life — to help you smile when you do something on your own again.

That’s why our journey with you starts long before you wear the bionic hand. We begin by understanding your needs, your routine, and your challenges.

When someone from Jamshedpur reaches out to us, we don’t push them into choosing a product. We ask questions. We listen to their story.

Whether you’re a factory worker, a student, a teacher, or someone who stays at home, your lifestyle matters. We look at how your arm moves, how strong your remaining muscles are, and what kind of grip you’ll need most.

Only after all this do we recommend a hand that suits you. Because one model cannot serve everyone. Every hand we make at Robobionics is unique — just like every person who wears it. That is what sets us apart. We focus on the person first, and the technology second.

We Blend Modern Technology with Real Human Needs

Our bionic hands are powered by the latest in muscle-signal technology. That means you don’t need to press buttons or control it with awkward switches.

When you think of moving your hand, your muscles react — and the sensors in our hand pick up those signals and move accordingly. But unlike many companies that stop at technology, we go further.

We make sure that the hand not only responds well but feels right. That means checking how the hand sits on your arm, whether the fingers move in a human-like way, and whether you can trust it with your daily tasks.

We also work on how it looks. Some people in Jamshedpur prefer a sleek modern look. Others want something that looks natural. Either way, we make sure the hand doesn’t just work — it looks like it belongs to you.

We also keep improving. If we discover a new way to make the grip stronger or the fingers faster, we bring it to you. And if something doesn’t feel right, we fix it. Because for us, your trust is more important than any feature list.

We’re With You — Long After the Hand is Delivered

One of the biggest complaints we’ve heard from people in Jamshedpur is this: “After I got the hand from another company, no one helped me.” That never happens with Robobionics. In fact, we believe that your journey starts after you receive the hand.

We help you wear it properly. We guide you on how to use it — slowly, step by step, until you feel ready. We’re available if something feels loose, or if you want to adjust the grip. We even teach you small tips: how to pick up tiny objects, how to clean the hand, how to lift heavier items safely.

Our support isn’t just technical. Sometimes, you just need someone to talk to — someone who understands what it feels like to start over.

We’ve built a community of users in cities like Jamshedpur who share stories, help each other, and grow together. That emotional support can make a huge difference — especially on days when things feel tough.

Robobionics Means Quality You Can Afford

When people hear the word “bionic,” they often think of something expensive and out of reach. At Robobionics, we’ve changed that. Our hands are built in India, using smart design and locally available materials — which means we avoid high import costs. We pass those savings on to you.

Our prosthetic hands are more affordable than most international brands, but we never compromise on quality. Every hand goes through careful checks and real-world testing.

It must survive heat, dust, long wear, and real use — especially in cities like Jamshedpur. We make sure of that before it ever reaches your arm.

And to make things easier, we also guide you through payment options. We help with insurance paperwork, EMI options, and even connect you to NGOs or CSR schemes when available. Because no one should lose their independence because of money.

When someone gets fitted with a bionic hand, the first question they often ask is: Will I be able to do normal things again? And in a city like Jamshedpur, where life is active from sunrise to sunset, that question matters even more.

Life in Jamshedpur with a Robobionics Bionic Hand

How Daily Life Becomes Easier, One Task at a Time

When someone gets fitted with a bionic hand, the first question they often ask is: Will I be able to do normal things again? And in a city like Jamshedpur, where life is active from sunrise to sunset, that question matters even more.

Our answer is always simple — yes, absolutely. With a Robobionics hand, you’ll find yourself doing more than you thought possible.

From tying shoelaces to turning a doorknob, from cooking in the kitchen to typing on a keyboard, your day-to-day life becomes smoother. There’s no sudden leap. Instead, you notice small victories every day — and they start adding up.

Many of our users in Jamshedpur have told us how they began with basic tasks and slowly worked their way up. At first, it might be just picking up a spoon.

Then it becomes brushing your hair. Before you know it, you’re unlocking your front gate or holding a glass without spilling. That’s how real progress looks — steady, honest, and empowering.

Getting Back to Work with Confidence

Work is not just a way to earn. It’s a way to feel useful, connected, and confident. For many in Jamshedpur, especially those in industrial jobs, factories, or service roles, the idea of returning to work after losing a hand feels impossible at first. But it isn’t.

We’ve helped factory supervisors, shop owners, tailors, and even technicians get back to their jobs. How? By fitting them with bionic hands that match their specific work needs.

Some needed a stronger grip. Some needed better wrist rotation. Some wanted fingers that moved just right for using tools. We worked with each person individually to make sure their new hand helped them do what their job required.

We also offer training sessions — how to lift objects safely, how to protect your prosthetic in dusty or oily conditions, how to keep it clean and charged.

When your hand becomes your work partner, not your worry, everything changes. You walk into your workplace differently. You feel respected again. And your confidence grows.

Not Just Work — Hobbies and Personal Life Too

Life isn’t only about jobs and chores. It’s also about joy. At Robobionics, we love hearing stories from users who return to doing the things they love. In Jamshedpur, that might mean riding a cycle again, playing a musical instrument, painting, gardening, or simply helping a child with homework.

One of our clients in Jamshedpur was a retired school teacher who loved knitting. After getting her bionic hand, she slowly started trying again — just a few stitches at first. Within weeks, she was back to creating scarves and shawls.

Another user shared how he was able to help his daughter with her science project — holding the glue, cutting the cardboard, and arranging pieces just the way she wanted. Small moments like these matter more than anything.

When your prosthetic hand lets you enjoy life again, it becomes more than a tool. It becomes part of you. That’s what we aim for at Robobionics — not just function, but fulfillment.

You don’t need to be an engineer to understand how your bionic hand works. At Robobionics, we believe technology should be simple and helpful — not complicated or confusing. So here’s what really happens when you use one of our hands.

Technology That Works With You, Not Against You

Understanding the Science Made Simple

You don’t need to be an engineer to understand how your bionic hand works. At Robobionics, we believe technology should be simple and helpful — not complicated or confusing. So here’s what really happens when you use one of our hands.

Inside your arm, even if your hand is missing, the muscles are still alive and active. When you think about closing your fist, your brain sends a signal to those muscles. With our bionic hand, we place small sensors inside the socket — the part that rests on your limb.

These sensors quietly listen to your muscle signals. The moment they detect a movement, the hand responds. Open. Close. Grip. Let go. All by using signals your body already knows how to send.

You don’t have to press buttons or use your other hand to make it work. It’s quick. It’s smooth. It feels like it’s part of you — because in many ways, it is. And with a little practice, it becomes second nature.

This is how users in Jamshedpur are able to cook, write, turn doorknobs, pick up paper, and even help with mechanical repairs. The hand becomes a tool your brain already knows how to use — and every day, it learns more.

Built to Handle Your Day

In cities like Jamshedpur, you need tools that last. Whether you’re walking through a busy market, commuting to your job, or managing tasks at home, your hand must keep up. And it can’t quit on you in the middle of your day.

That’s why we’ve worked hard to make Robobionics hands durable, long-lasting, and strong. The outer frame can take hits, handle pressure, and resist daily wear.

The joints are reinforced. The battery is made to last all day — easily eight to ten hours with normal use — and charging it is as simple as plugging in your phone.

We also make sure the design can take a bit of moisture and heat. We know Jamshedpur isn’t always dry and cool. So your hand needs to survive sweaty skin, warm air, or even the occasional bump. We plan for all that — so you don’t have to worry.

And in the rare case something does go wrong, we’re here. Our support team is always ready to fix, replace, adjust, or just answer questions. You’ll never feel stuck or alone. That’s a promise.

Personalized for Your Arm and Your Life

No two arms are the same — and no two people have the same life. That’s why at Robobionics, we never hand out a “standard” bionic hand. Instead, we study your limb, your strength, your posture, and your lifestyle.

We ask what you do every day, what you wish you could do again, and what kind of tasks matter to you most.

Then we build your hand around that.

We make sure the socket fits without causing pressure. We test the grip to suit your most common movements. We shape the fingers and wrist angle to match your daily tasks.

Whether you’re picking up coins or lifting buckets, the hand feels like it belongs with you — not something borrowed or temporary.

Some users in Jamshedpur want a natural-looking hand with a skin-tone glove. Others prefer a modern, tech-inspired finish with visible joints and clean lines. We offer both, and more. Because the look should match you, not what someone else thinks you should wear.

This level of personalization is what makes our users feel truly connected to their bionic hand. It’s not just a device. It’s their own second hand — designed, tested, and fitted just for them.

Ramesh, a 36-year-old factory supervisor in Adityapur, lost his hand in a hydraulic press accident. It was a life-changing moment — not just physically, but emotionally too.

Stories That Inspire – Real People, Real Impact in Jamshedpur

A Factory Worker’s Return to the Job

Ramesh, a 36-year-old factory supervisor in Adityapur, lost his hand in a hydraulic press accident. It was a life-changing moment — not just physically, but emotionally too.

He was the sole earner for his family, with two children and aging parents. After the injury, he was told he might never work again. That idea broke him more than the accident itself.

When Ramesh heard about Robobionics, he visited us with low expectations. But after the first trial, something shifted. We showed him how the bionic hand could grip tools, rotate gently, and respond to his muscle signals.

He practiced using switches, tightening bolts, and holding work equipment. He smiled — the first time in weeks.

Within a month, Ramesh went back to his job. His manager was surprised at how quickly he adjusted. With our training and guidance, Ramesh adapted to his duties and even started mentoring new workers.

Today, he says he doesn’t just feel useful again — he feels proud. His family stands behind him, stronger than ever. And it all began with a bionic hand that worked with his life.

A Student Finds Her Confidence Again

Priya, a 21-year-old college student from Sakchi, was born with a limb difference. She always found ways to manage — writing with her non-dominant hand, avoiding group activities, skipping sports.

But deep down, she wished she could just blend in and not be “the girl with one hand.”

Her parents reached out to Robobionics after seeing a video on social media. We invited them in, spoke to Priya at length, and gave her a full demo of our lightest bionic hand.

At first, she was shy. She didn’t want people staring. But as she began using it — flipping through books, typing on her laptop, even sketching with a pencil — her posture changed.

Over the next few months, Priya became more confident. She wore short sleeves for the first time in years. She took part in a group dance at her college festival.

And she began applying for internships that once seemed out of reach. Her bionic hand didn’t just help her write faster. It gave her a sense of belonging. She now mentors younger students who feel the same way she once did.

A Mother Who Found Joy in the Kitchen Again

Savitri Devi, a 49-year-old homemaker from Bistupur, lost her hand due to complications from diabetes. Cooking was her love language. Every birthday, every festival, every celebration — she had a dish ready.

After her amputation, that joy disappeared. She stayed quiet, withdrawn, watching others take over what she once did with pride.

Her son brought her to Robobionics after doing some research. We talked to her gently, understood her fears, and showed her what our hand could do — hold a ladle, stir a pot, even knead dough.

Her eyes lit up. We fitted her with a lightweight, easy-to-control bionic hand and began slow training in a home-style setup.

Today, she’s back in the kitchen. She doesn’t cook everything, but she doesn’t have to. What matters is that she feels like herself again. Her grandchildren request her laddoos.

Her daughter-in-law asks her for tips. And during Diwali last year, Savitri Devi made a full thali — by herself — and served it with the biggest smile you can imagine.

Jamshedpur isn’t just another city to us. It’s a place full of hardworking people, strong families, and real stories. It’s a city where people rise early, face the day head-on, and don’t give up — even when life gets tough. That spirit is exactly what Robobionics was built to support.

Robobionics in Jamshedpur – More Than a Name, A New Beginning

Our Presence in Jamshedpur, Your Access to Care

Jamshedpur isn’t just another city to us. It’s a place full of hardworking people, strong families, and real stories. It’s a city where people rise early, face the day head-on, and don’t give up — even when life gets tough. That spirit is exactly what Robobionics was built to support.

We’ve worked closely with individuals, families, local clinics, and rehab centers across the city. From Telco Colony to Mango, from Sakchi to Sonari, we’ve made sure that people here don’t have to travel far or wait endlessly to get a world-class prosthetic hand.

And even after the hand is delivered, we stay available — whether for a repair, a tune-up, or just reassurance.

More than that, we help you connect with others. Our community network is growing in Jamshedpur. You’ll meet people just like you — people who’ve gone through loss, accepted it, and risen beyond it. Together, you’ll not just heal, but thrive.

Conclusion

Losing a hand can feel like losing a part of yourself. But with the right support, it can also mark the beginning of something stronger. At Robobionics, we create prosthetic bionic hands that do more than just replace what’s missing — they restore your confidence, ability, and independence.

In a city like Jamshedpur, where every hand matters — whether it’s for work, family, or personal strength — we offer something built not just with technology, but with heart. If you or someone you love is looking for a fresh start, we’re here, ready to walk that journey with you.

Visit us. Talk to us. Try our hand — and take back your life, one movement at a time. Because with Robobionics, your best days are still ahead.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.