See how advanced sensor feedback fine-tunes grip force in robotic hands—preventing drops, slips, and excessive pressure on objects.

How Sensor Feedback Improves Grip Force in Robotic Hands

When you think about what makes a robotic hand truly useful, grip strength is probably the first thing that comes to mind. After all, if a hand can’t hold on to objects properly, it doesn’t matter how advanced the technology inside it is. But what many people don’t realize is that it’s not just about how strong a robotic hand is—it’s about how smart it is with that strength.

At Robobionics, we’ve learned that true grip power doesn’t come from motors alone. It comes from something more subtle: sensor feedback. This technology allows the robotic hand to feel what it’s holding, and then adjust its force accordingly—just like a real hand would.

Imagine picking up an egg. If you squeeze too hard, it breaks. If you don’t squeeze enough, it slips and falls. The human hand knows exactly how much pressure to apply because it’s constantly getting signals from the nerves in your skin and muscles. Robotic hands can now do something similar, thanks to smart sensors.

It might sound logical that if a robotic hand needs to hold something securely, it should just grip harder. But that idea falls apart quickly when you try to apply it to real-world situations. Holding a pencil is not the same as lifting a bag of groceries.

Understanding the Role of Sensor Feedback in Robotic Grip Control

Why Force Alone Isn’t Enough

It might sound logical that if a robotic hand needs to hold something securely, it should just grip harder. But that idea falls apart quickly when you try to apply it to real-world situations. Holding a pencil is not the same as lifting a bag of groceries.

Turning a doorknob needs a different kind of touch than tying your shoelaces. Each task asks the hand to respond with just the right amount of pressure—not too much, not too little.

Before sensor feedback was introduced, most robotic hands worked more like machines than helpers. They could open and close based on commands, but they couldn’t tell if they were gripping a soft sponge or a glass cup.

This often led to two outcomes: dropping the object, or squeezing it so hard that it broke. Neither one was ideal, especially for prosthetic users who just want to go about their day like everyone else.

That’s where sensor feedback changes everything.

Instead of working blindly, a robotic hand with sensors knows how much force it is using. More importantly, it knows when to stop. The hand can react in real time, increasing or decreasing grip strength depending on what it’s holding.

This ability to adapt is what brings robotic hands closer to human hands in both function and feel.

How Sensors Actually Work Inside the Hand

So, how does a robotic hand “know” how hard it’s gripping something? The answer lies in the tiny sensors placed in the fingertips, joints, or palm of the device.

These sensors come in different types—some measure pressure, others track vibration, motion, or contact. What they all have in common is that they collect data and send it back to the control system inside the hand.

At Robobionics, we use pressure sensors in critical grip areas. These sensors detect the force being applied when the fingers make contact with an object.

The moment the hand starts to squeeze, the sensors begin feeding back information. If the pressure rises too quickly, the system knows it might be squeezing too hard. If there’s not enough resistance, it can tell the object is either soft or slipping.

The data collected by the sensors is processed in real time by the hand’s internal microcontroller. Think of it as a small brain that constantly checks: “Am I holding this right?”

If the answer is no, it adjusts. This might mean backing off the pressure slightly or squeezing just a bit more. It all happens in fractions of a second—so fast that the user doesn’t even notice it’s happening.

This continuous feedback loop allows for smooth, stable gripping, which is especially important when handling delicate items like fruit, paper, or small tools.

It also reduces the mental strain on the user, because they no longer have to concentrate on every little move the hand makes. The system becomes more intuitive, more trustworthy, and more useful.

Grip Confidence: The Emotional Impact of Sensor Feedback

We often talk about sensor feedback in technical terms, but it has a very real emotional impact too. For prosthetic users, especially those who’ve lost a limb later in life, regaining confidence in their ability to hold and handle things is a major milestone. It’s not just about function—it’s about trust.

Without sensor feedback, many users feel hesitant. They second-guess their movements. They worry about dropping their phone, spilling their drink, or hurting someone during a handshake. That fear limits independence and lowers confidence, especially in social settings.

With sensor feedback, the hand becomes a more reliable partner. It responds like a natural hand—firm when needed, gentle when required. This gives users the courage to take on more activities, to move freely, and to rely on their prosthetic as a true extension of themselves.

In many of our user trials at Robobionics, we’ve seen this shift happen in just a few weeks. People go from cautious and careful to relaxed and confident. They stop looking at their hand while using it. They start doing things faster, without hesitation. That’s the quiet power of smart grip control—and it starts with sensor feedback.

One of the most fascinating parts of sensor feedback in robotic hands is how quickly it all happens. It’s not just about getting data—it’s about how fast that data is processed and turned into movement.

How Feedback Shapes Grip in Real-Time: A Closer Look at Smart Adjustments

From Reaction to Action: The Timing of Feedback

One of the most fascinating parts of sensor feedback in robotic hands is how quickly it all happens. It’s not just about getting data—it’s about how fast that data is processed and turned into movement.

If you were to watch a robotic hand grip an object, you’d see it pause for a split second just after contact. That pause isn’t hesitation—it’s thinking time. During that moment, the sensors are checking the pressure levels, the angle of the fingers, and even slight shifts in the object’s position.

Let’s say the hand is about to pick up a soft foam ball. As the fingers close in, the pressure sensors start reading values. The hand begins to squeeze, but once the sensors detect that the material is soft and yielding, they tell the system to ease up.

The result? A grip that’s gentle, just like what you’d expect from a human hand.

Now imagine lifting a metal cup. The object is solid and smooth, and there’s a risk it could slip. In this case, the sensors notice there’s very little give, and they allow the grip force to increase just enough to prevent sliding—without crushing the object or making the hand jerk.

This real-time adjustment is what separates sensor-enabled robotic hands from older, mechanical models. It’s not just a programmed action. It’s a conversation between the hand and the object, where the hand is constantly asking, “Is this okay?” and adjusting based on the answer.

This level of responsiveness gives users something priceless—trust. They don’t have to keep thinking, “Am I holding this too tight?” or “Will it slip out of my hand?” The hand manages that decision, so the user can focus on what they want to do, not how to do it.

Sensor Placement: Why Every Millimeter Counts

The effectiveness of feedback isn’t just about the sensors themselves—it’s also about where they are placed. At Robobionics, we’ve spent years testing different configurations to find out exactly where feedback matters most.

It turns out that the fingertips aren’t the only place where feedback is useful. Yes, having sensors in the fingertips helps detect first contact with an object. But sensors placed along the palm and the lower finger segments give us even more valuable data.

They help track how the object is sitting in the hand, whether it’s rolling or shifting, and if pressure is being applied unevenly.

These insights allow the hand to adjust grip angle, not just force. For example, if you’re holding a pen and it starts to tilt, the sensors can pick that up and shift the finger position to stabilize it.

That’s the kind of smart adjustment that makes tasks like writing, eating, or grooming much easier and more natural for the user.

Even more interesting is that the system can learn over time. Based on repeated use, it begins to recognize patterns. If you always hold your coffee cup a certain way, the system remembers that.

The next time you lift the cup, it goes straight to the preferred grip force and angle without needing to think it through again. This creates a kind of muscle memory for machines, which is a breakthrough in prosthetic technology.

From Slips to Stability: Preventing Everyday Mistakes

One of the most common frustrations prosthetic users face is accidental slipping. Without proper grip feedback, a user may hold an object for a few seconds and then watch helplessly as it slips out of their hand.

Sometimes the hand was too relaxed. Sometimes it overcompensated and moved too slowly to react. Either way, the result is the same—loss of control.

Sensor feedback tackles this directly. When the sensors detect even the slightest shift or slide, they alert the system. The robotic hand doesn’t wait for full slippage.

It reacts early, increasing force or repositioning the fingers slightly to stop the object from falling. These small adjustments happen so quickly and so smoothly that the user rarely notices them.

This kind of grip stability is especially important for tasks involving dynamic movement—like walking with a cup in hand, opening doors while holding keys, or moving items from one place to another.

In all these moments, objects are constantly shifting position due to body movement, and the hand needs to keep up. Thanks to sensor feedback, it can.

In our field testing at Robobionics, we’ve seen this play out again and again. Users report fewer dropped items, more confident movement, and faster task completion.

The hand no longer feels like a fragile instrument that has to be treated carefully—it feels like a strong, responsive partner that works with you, not against you.

When we talk about robotics, it’s easy to focus on the tech itself—motors, circuits, signal processing. But when that technology is part of a prosthetic hand, the conversation needs to shift. Because what really matters isn’t how advanced the sensors are, it’s how they change lives.

Beyond Grip: How Sensor Feedback Enhances Daily Function and Freedom

The Real-Life Impact on Users

When we talk about robotics, it’s easy to focus on the tech itself—motors, circuits, signal processing. But when that technology is part of a prosthetic hand, the conversation needs to shift. Because what really matters isn’t how advanced the sensors are, it’s how they change lives.

At Robobionics, we’ve seen first-hand how sensor feedback improves not just performance—but confidence, speed, and independence. That’s because when grip force becomes something users no longer have to think about, it opens the door to doing more—and worrying less.

Think about everyday moments. Holding a child’s hand without gripping too tightly. Carrying a shopping bag with the right amount of tension. Picking up your phone without fumbling.

These aren’t big, flashy tasks. They’re the small, repeated actions that build into a full and independent life.

Before feedback-enabled hands were common, many users had to second-guess every one of these tasks. They might avoid certain actions altogether, worried the hand would drop, crush, or miss the object entirely.

With feedback in place, we’re seeing users reclaim those moments, and often in surprising ways.

We’ve seen users cook for the first time since their injury. We’ve watched them return to workplaces they thought they couldn’t manage. We’ve seen kids run, play, and even learn to draw—all because they now trust their hand to respond like it should.

Helping the Brain and Hand Work Together

Sensor feedback also helps in another major way—it trains the brain. One of the biggest challenges in using a prosthetic hand is learning to control it naturally. When a person loses a hand, they not only lose muscle function but also lose the loop of feedback between brain and body. That loop tells us how something feels, if it’s moving, if it’s slipping.

When we restore even part of that loop—through smart sensors and real-time response—the brain starts to adapt again. It starts to recognize patterns, rebuild movement memory, and relearn how to coordinate effort and motion. This speeds up training and improves how people use the hand over time.

The more often the user picks something up and feels it respond correctly, the more confident their brain becomes in issuing that command again. That’s powerful. It means less trial-and-error and more intuitive motion.

Over time, users start to think less about the hand and more about the task—just like anyone with two natural limbs. This shift—from awareness of the prosthetic to complete focus on the action—is what we aim for in every hand we build.

Feedback in Different Environments: Adapting to Real-World Conditions

In a lab, it’s easy to show off perfect grip control. The air is cool, the lighting is stable, and everything is clean. But in real life, hands get sweaty. Objects are dirty, wet, or oddly shaped. Power cuts happen. People rush. That’s the real world—and any prosthetic must function well in it.

Sensor feedback helps robotic hands stay adaptable even in unpredictable conditions. Let’s say the user’s residual limb gets sweaty and signal clarity drops.

A hand with no feedback might misinterpret that signal and over-tighten its grip. But a feedback-equipped system will notice that the force is climbing too fast and automatically adjust.

Or imagine trying to hold a plastic bottle that’s slightly wet. Without friction, it’s easy for the bottle to slip. A sensor-equipped hand can detect the shift and increase grip force just enough to secure it—without crushing it.

In dry conditions, the same hand will automatically back off, using less power and pressure.

This kind of dynamic adjustment keeps the user safer and more capable, especially in high-motion environments like markets, public transport, or home kitchens. The prosthetic doesn’t just work in ideal settings—it works in your setting.

We’ve even seen how sensor feedback improves grip in colder climates, where stiffness in materials and muscle response might normally cause problems. The system reads small changes in resistance and adjusts, helping users maintain control even when physical conditions aren’t perfect.

Long-Term Benefits: Reduced Fatigue and More Natural Use

A surprising benefit of sensor feedback is that it reduces physical and mental fatigue. When a user has to manually adjust every movement, double-check every grip, and correct slips on the fly, that adds up to a lot of effort. Not just physically, but mentally too.

With feedback doing most of that work behind the scenes, users can relax. They don’t need to apply excess force “just in case.” They don’t have to rehearse every movement in their mind before doing it. This ease leads to longer wear time, better engagement, and a much more natural experience overall.

And because the hand adjusts its own pressure levels, the mechanical parts are subject to less strain. That means less wear and tear, fewer repairs, and a longer life for the device.

Ultimately, sensor feedback allows us to bring robotic hands closer to the natural rhythm of human movement—fluid, adaptive, and responsive. It bridges the gap between machine and user not just with data, but with emotion, intuition, and trust.

Until recently, robotic hands were reactive. You told them to grip, and they gripped. But with smarter sensor feedback systems, we’re entering a new phase where hands begin to understand context—not just applying force, but recognizing the type of object being handled and adjusting behavior based on its category.

Grip Classification and Context Awareness: The Next Level of Sensor-Driven Control

Knowing What You’re Holding—Not Just How to Hold It

Until recently, robotic hands were reactive. You told them to grip, and they gripped. But with smarter sensor feedback systems, we’re entering a new phase where hands begin to understand context—not just applying force, but recognizing the type of object being handled and adjusting behavior based on its category.

This concept is called grip classification. Using data from embedded sensors—like pressure, resistance, contact spread, and sometimes even temperature—modern robotic hands can identify an object’s shape, hardness, and texture within milliseconds of contact.

Based on this information, the system doesn’t just adjust force—it chooses the most appropriate grip style automatically.

For example, imagine you’re reaching for a key. The hand feels a thin, rigid object between two fingers. It recognizes the contact profile and immediately switches to a lateral grip—the same way you’d hold a key between your thumb and the side of your index finger.

If instead you reach for an apple, the curved pressure profile tells the hand to prepare a power grip that wraps the fingers around the object evenly.

At Robobionics, we’re actively testing this kind of logic-driven control in our newer models. Our sensor systems don’t just measure force—they analyze grip signatures, looking for patterns that match common object types.

This ability means the hand can select a grip before the user finishes the motion, reducing effort and speeding up interaction.

How Hands Learn to Predict User Intention

Beyond recognizing objects, sensor feedback can also be used to learn user behavior over time. If a user always uses a tripod grip when holding a pen-like object, the system starts to make that association.

The next time the same sensor pattern appears—slender shape, light resistance, smooth contact surface—the system prepares the tripod grip automatically.

This learning process builds a kind of internal library of experiences. The more the hand is used, the more refined the grip responses become. This not only improves efficiency but also creates a more personal hand that adapts to the unique ways each person interacts with the world.

Importantly, this happens passively. The user doesn’t need to press a button or use a mobile app. The feedback system handles it all. This reduces mental effort and enhances flow—especially in tasks that involve multiple steps, like cooking, writing, or getting dressed.

Multi-Sensor Fusion: Beyond Touch Alone

Context awareness becomes even more powerful when feedback from multiple types of sensors is combined. In advanced prototypes, we’re exploring multi-sensor fusion—integrating touch, motion, position, and even environmental cues to build a fuller understanding of the task.

Let’s say you reach into a bag. The hand can’t “see” the object inside, but as soon as your fingers brush against it, the tactile sensors detect softness and give, while the motion sensors notice that the object is stationary.

The system infers that the object might be a fabric item—like clothing—and adjusts grip strength accordingly to avoid pulling or tearing.

In the future, this sensor fusion may include visual input too. Some research even suggests combining camera vision with grip feedback to allow the prosthetic to look at an object, predict what it is, and prepare the right grip before physical contact is even made.

At Robobionics, we’re laying the groundwork for these future capabilities by ensuring our current sensor systems are modular and scalable—meaning that upgrades in vision or AI won’t require a full rebuild of the hand, just an extension of its intelligence.

Making Hands Feel Truly Alive

What we’re aiming for here is not just functionality—it’s fluid intelligence. We want robotic hands that feel alive—not because they move like flesh and bone, but because they think, adjust, and respond like they belong to the user. Grip classification, powered by advanced feedback, is a giant leap in that direction.

This changes how users relate to their prosthetic. They no longer feel like they’re controlling a tool. Instead, they feel like their hand knows what to do—and simply does it. That’s how real freedom is restored.

Living with a prosthetic hand—especially one that’s powered or bionic—isn’t just a physical adjustment. It’s a mental one, too.

Cognitive Offloading: How Sensor Feedback Reduces Mental Load in Everyday Use

Why Less Thinking Equals Better Living

Living with a prosthetic hand—especially one that’s powered or bionic—isn’t just a physical adjustment. It’s a mental one, too.

Users often have to constantly think about how to use the device: where to place the fingers, how much pressure to apply, when to release, and what movement to trigger next. This mental strain adds up over time and can lead to what we call cognitive fatigue.

This is especially common with older or non-sensor-enabled prosthetic systems, where every action is manual and deliberate.

The user must remember sequences of movements, mentally rehearse pressure adjustments, and react quickly to unplanned situations—like when an object begins to slip or when a fragile item breaks in their grip.

Here’s where sensor feedback creates a silent revolution. By automatically adjusting grip force, responding to object resistance, and helping with positioning, the system takes over many of the small decisions the user would otherwise need to make.

This allows the user’s brain to focus on the goal, not the mechanics.

Picking up a coffee mug becomes about drinking the coffee, not about whether the hand will hold it correctly. Writing with a pen becomes about the content of the note, not the angle of the fingers.

This mental freedom, though hard to quantify in a datasheet, is one of the most meaningful outcomes of modern sensor feedback systems.

Reducing the ‘Mental Juggle’ in Multi-Step Tasks

Real life is rarely one-dimensional. You’re not just holding a spoon—you’re stirring tea, holding a phone in your other hand, walking across the kitchen, maybe even talking to someone at the same time.

These moments of multitasking are common for everyone. But for prosthetic users, they can be a serious source of stress.

Without reliable feedback, users are often forced to monitor their prosthetic hand constantly—visually checking the object, mentally tracking grip tension, and being hyper-aware of their movements.

This constant vigilance drains attention from other tasks. It’s like having to drive a car with one eye always on the engine light.

Sensor feedback changes this. Once the user builds confidence in the system, they begin to offload these tiny decisions to the hand itself. They no longer need to babysit every movement.

The grip adapts to changes. The hand corrects itself mid-task. As a result, the user’s brain has more room to handle the task’s bigger picture—cooking, cleaning, working, socializing.

At Robobionics, we’ve observed how sensor feedback turns complicated, high-cognition tasks into low-effort, smooth actions. In field studies, users report feeling more mentally free, less tired at the end of the day, and more likely to engage in social situations because they’re not always worried about their hand “messing up.”

Supporting Emotional Wellbeing Through Trust

Cognitive offloading isn’t just about brainpower—it’s about emotional relief. Every time a prosthetic user hesitates before picking something up, that moment is filled with uncertainty: Will I drop it? Will I damage it? Will someone notice if I fumble?

When sensor feedback is doing its job well, those moments disappear. The hand becomes predictable and trustworthy. That reliability reduces anxiety, boosts self-esteem, and helps users feel more like themselves.

This emotional support, although invisible, can be more impactful than any technical feature. It allows people to return to social routines, try new hobbies, and interact with others without the weight of constant worry.

Cognitive offloading, powered by responsive sensor systems, makes the prosthetic not just usable—but livable.

From Feedback to Freedom

Why Sensor Feedback Is More Than Just Technology

As we’ve explored throughout this article, sensor feedback is not just a technical upgrade—it’s a human one. It gives robotic hands the ability to feel, to adapt, and to respond. But more importantly, it gives users something they often lose after amputation: trust in their own movement.

At Robobionics, we’ve seen how sensor-enabled grip control changes lives—not by making things look futuristic, but by making them feel normal again. A cup held confidently. A bag carried without effort. A handshake that’s just right. These are the small victories that sensor feedback delivers every day.

It improves function, yes—but it also builds confidence, reduces mental strain, prevents accidents, and makes independence possible. It helps people stop thinking about their prosthetic and start using it as a part of their life.

Whether it’s through real-time adjustments, grip classification, context awareness, or cognitive offloading, the message is clear: sensor feedback doesn’t just improve grip—it empowers the person behind the hand.

Conclusion

The future of prosthetic technology isn’t just about adding more features. It’s about creating hands that think with you, move with you, and make life simpler—not harder. Sensor feedback is the key that makes this possible. It turns robotic hands from tools into trusted companions. At Robobionics, we are proud to lead this transformation. We’re building hands that don’t just grip better—they understand better. Hands that know when to hold tight, when to let go, and when to adjust—all without being told.

Because in the end, the best prosthetic hand is the one that lets you live without limits.

If you’re ready to experience the power of smart grip control, reach out to our team today. Your next chapter starts with a hand that listens.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

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If you have any questions about our Returns and Refunds Policy, please contact us:

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TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

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6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.