Explore how AI enhances prosthetics by predicting grip intent and adjusting pressure control for seamless, intuitive hand function.

How Bionic Hands Help You Adapt to Multiple Grip Scenarios Instantly

Imagine reaching for a glass of water, picking up a pencil, or tying your shoelaces—all without thinking. Now imagine doing those same things with a prosthetic hand. Sounds tricky, right? For many people living with limb differences, these everyday actions can feel like climbing a mountain. But with the rise of smart, affordable bionic hands—like our Grippy™—that mountain just got a whole lot smaller.

Bionic hands today aren’t just about opening and closing. They’re about adapting. They know when to grip hard, when to be gentle, and how to shift between holding a bag, shaking hands, or typing on a keyboard. And they do it all in real time, almost like magic.

But it’s not magic. It’s innovation. And it’s changing lives.

Most of us don’t notice how often we change the way we hold things. You might squeeze a sponge hard, then gently hold a baby’s hand a second later. This switch happens without you thinking. That’s because your real hand responds instantly to what you touch. But what if you had to think about every single grip? What if each action needed a button or a setting?

Understanding the Power of Smart Grips

What Makes a Bionic Hand Different

Most of us don’t notice how often we change the way we hold things. You might squeeze a sponge hard, then gently hold a baby’s hand a second later. This switch happens without you thinking. That’s because your real hand responds instantly to what you touch. But what if you had to think about every single grip? What if each action needed a button or a setting?

This is where bionic hands stand out, especially Grippy™. Unlike basic prosthetics, a bionic hand doesn’t just open and close. It responds to your muscle signals—tiny movements you make just by thinking about using your hand. These signals travel from your muscles into the bionic hand, which then moves just like a real one would. The best part? It learns and adapts to different situations, all in the blink of an eye.

That’s why we call it smart gripping. It’s not robotic. It’s responsive. And it feels natural to the person using it.

The Magic of Myoelectric Control

Myoelectric is a big word, but the idea behind it is simple. Your muscles give off small electrical signals every time they move. Even if you’ve lost a hand, the muscles in your arm are still there. They still send out those signals. A bionic hand, like Grippy™, listens for them. It picks up the signals through sensors placed on your skin. Then it turns those signals into actions.

Let’s say you want to hold a coffee mug. You think about grabbing it. Your muscles send a message. Grippy™ receives that message and closes its fingers around the mug. It’s fast, smooth, and feels like a part of your body. You don’t have to press any buttons or change settings. Your thoughts do the work.

That’s the magic behind it. And it means you can switch between different grips without stopping what you’re doing. One second you’re carrying a grocery bag. The next, you’re shaking hands. Grippy™ keeps up with you every step of the way.

Why Different Grip Scenarios Matter

Think about your day. From brushing your teeth to using your phone, you rely on different kinds of grips. Some actions need a firm hold. Others need a light touch. A traditional prosthetic might let you pick up a ball, but what about tying shoelaces? Or picking up a coin? Or using a fork and knife?

This is where advanced bionic hands shine. They don’t just move—they move with purpose. They know when to be strong and when to be soft. And that changes everything.

For someone using Grippy™, it means more than just convenience. It means freedom. The freedom to eat on their own, to work with tools, to write, to play. Tasks that once felt impossible become easy again. That’s the power of adapting instantly to grip scenarios. It gives people their confidence back. It helps them feel whole again.

Grippy™ and the Sense of Touch™ Advantage

At RoboBionics, we knew a bionic hand had to be more than strong. It had to feel. That’s why we created our patent-pending Sense of Touch™ technology. It allows users to get real feedback from what they’re holding. So when Grippy™ grips an object, it lets the user know how firm or gentle the grip is.

This helps prevent slips and accidents. But more importantly, it makes the hand feel alive. Users tell us they can “feel” the world again—just in a new way. And that feeling builds trust. You trust the hand to do what you want. You trust yourself to live boldly again.

Let’s imagine a simple scene. You’re out walking with your young daughter. She reaches out to hold your hand. With a bionic hand like Grippy™, you gently close your fingers around hers.

Real-Life Moments Where Instant Grip Changes Matter

Holding a Child’s Hand and Lifting a Bag of Groceries

Let’s imagine a simple scene. You’re out walking with your young daughter. She reaches out to hold your hand. With a bionic hand like Grippy™, you gently close your fingers around hers.

The grip is soft, steady, and comforting—not too tight. A few seconds later, you use that same hand to lift a heavy bag of groceries. This time, the grip is stronger, firmer, more secure. You didn’t need to switch modes or push a button. Your hand just knew what to do.

This is where the real power of instant grip adaptability shines. Life doesn’t wait. And Grippy™ doesn’t either. It gives users the ability to shift between moments with ease, just like a natural hand would. Whether it’s picking up something fragile or something heavy, the transition feels seamless.

For many of our users, this kind of freedom brings tears to their eyes. Not because the tech is impressive—but because it brings back everyday joys they had once lost. Joys like carrying their child, holding a loved one’s hand, or grabbing a cup of tea without fear of dropping it.

Cooking, Cleaning, and Getting Through the Day

Home is where we spend most of our time. And home is full of different grip scenarios. You might start your morning making breakfast. You open a fridge door, lift an egg, hold a spoon, and stir the pot. Each of those actions needs a different kind of grip. One is firm. One is light. One needs a steady hold.

With traditional prosthetics, these tasks are frustrating. But with a bionic hand like Grippy™, they become smooth. That’s because Grippy™ adapts in real-time to how your muscles behave. You’re not limited to one kind of movement. Your hand learns your patterns and supports you through each part of your routine.

Cleaning becomes easier too. From squeezing a sponge to turning on a tap, the tasks that once felt like a chore—or worse, impossible—become normal again. The stress of depending on someone else fades. And in its place, confidence grows.

We’ve had users tell us how happy they were just being able to hold a toothbrush again. Not in a clumsy or rigid way, but naturally—like they used to. These moments may seem small, but they’re everything.

Typing, Writing, and Going Back to Work

Many of our users are working professionals. For them, using a bionic hand isn’t just about daily living—it’s about getting back to their careers. And that means typing, writing, handling documents, and even using machines or tools.

Grippy™ helps by offering smooth, accurate control that adjusts instantly. Let’s say someone is typing an email. They need a light, quick grip to hit the keys. But when they need to pick up a file or open a drawer, the grip needs to change fast. Grippy™ follows your muscle signals in real time and makes those changes for you.

It’s fast. It’s smart. And it makes the workplace less stressful.

We once worked with a school teacher who lost her hand in an accident. She told us that she missed writing on the board more than anything. With Grippy™, she’s now writing every day, helping her students again. Her joy was beyond words. It was her second chance—and she took it with both hands.

Social Situations and Confidence Boost

There’s one area where bionic hands have a deep emotional impact: social connection. Something as simple as shaking hands, holding a cup of tea at a gathering, or clapping at a celebration—these are all things people with limb differences worry about.

They fear dropping something. They worry about looking awkward. And sometimes, they avoid social settings altogether.

But when a bionic hand responds quickly and naturally, those fears fade. The person feels more comfortable in their skin. They stop thinking about what they can’t do. Instead, they focus on being present, connecting, and living.

That’s what instant grip change really gives—confidence. It helps people stop hiding and start showing up fully, as they are. And that’s a beautiful thing.

At the heart of every bionic hand lies one simple idea—listen to the body. When you move your natural hand, you don’t think about the grip, strength, or speed. Your brain sends a message, and your muscles respond. That’s what bionic hands aim to copy. They don’t just follow commands. They read your body and act instantly.

The Technology Behind Fast Grip Switching

From Muscle Signal to Movement in a Split Second

At the heart of every bionic hand lies one simple idea—listen to the body. When you move your natural hand, you don’t think about the grip, strength, or speed. Your brain sends a message, and your muscles respond. That’s what bionic hands aim to copy. They don’t just follow commands. They read your body and act instantly.

Grippy™ uses myoelectric sensors placed on the skin, usually near the forearm muscles. These sensors detect small electric signals your muscles make. The moment you even think of moving your hand, your muscles start to contract, and the sensors catch that signal. Then, Grippy™ processes that data and turns it into a smooth, accurate movement.

But what makes Grippy™ special is how fast it works. The signal is picked up, analyzed, and turned into motion almost instantly. That means if you’re moving from picking up a pen to shaking a hand, the change feels smooth. There’s no lag. No awkward pause. It feels natural—just like it should.

This is possible because of years of testing and innovation. We fine-tuned Grippy™ to work with real human movement, not just mechanical logic. That’s why it adapts in real time and makes each grip feel personal.

Custom Grip Patterns That Fit Real Lives

No two people use their hands in exactly the same way. Some people cook a lot. Others love to garden, write, or work on computers. That’s why we built Grippy™ to be customizable. It comes with several grip patterns that fit real-life actions.

But we didn’t stop there. We made it possible to adjust those patterns to match each user’s needs. During your demo and fitting, we learn how you move, what you need most, and how to set up your Grippy™ so it works just right for you.

This is where instant adaptability really shines. The hand learns with you. As you grow more confident, you use it more. And the more you use it, the more naturally it blends into your life. Over time, it stops feeling like a tool—and starts feeling like a part of you.

We’ve even seen users name their bionic hands. That’s how connected they feel. It’s not just a machine. It’s a teammate.

Smart Feedback Makes Every Grip More Reliable

Now, holding something is one thing. But knowing how firmly you’re holding it? That’s a whole new level. And that’s where our Sense of Touch™ technology comes in. It gives users a kind of digital feedback that helps them understand how strong or soft their grip is.

This is incredibly helpful in everyday life. You’ll know if you’re squeezing too hard or not hard enough—without looking. This feedback helps users avoid breaking fragile items or dropping heavy ones. It adds confidence. And most of all, it builds trust between the user and their bionic hand.

The result is freedom. You don’t second-guess every move. You just move—and the hand moves with you.

Local Innovation That’s Changing Lives

We take great pride in the fact that 60 of Grippy™’s 64 components are made right here in India. Why does that matter? Because it makes the technology more accessible, more affordable, and more suited to the needs of our own people.

Imported bionic hands can cost over ₹10 lakh. That puts them out of reach for most. But Grippy™, priced between ₹2.15 and ₹3 lakh, brings world-class prosthetic tech within reach. You’re not just getting a device—you’re getting innovation, care, and dignity at a fair price.

Plus, with our growing network of partner prosthetic centers across India, getting help and support is easier than ever. Whether it’s training, servicing, or updates, you’ll always have someone nearby who understands your needs.

The first time someone uses a bionic hand to open a door, they smile. The first time they hold a spoon and feed themselves again, they tear up. These small moments are powerful. They may seem ordinary to others, but for someone with limb loss, they’re proof of progress. Proof that life is not just going on—it’s getting better.

Building Confidence Through Everyday Wins

Small Victories That Change Everything

The first time someone uses a bionic hand to open a door, they smile. The first time they hold a spoon and feed themselves again, they tear up. These small moments are powerful. They may seem ordinary to others, but for someone with limb loss, they’re proof of progress. Proof that life is not just going on—it’s getting better.

At RoboBionics, we’ve seen this time and again. A young man once told us how he could finally button his shirt without help. Another woman shared how she could braid her daughter’s hair again. These aren’t grand gestures. But they carry deep meaning. They’re moments that bring back pride, independence, and joy.

When your hand adapts to different grip needs without slowing you down, you stop worrying about what you can or cannot do. You start doing. You start living. And with every new task you conquer, your confidence grows.

How Instant Grip Changes Help Emotionally

Losing a limb isn’t just a physical change—it’s an emotional one too. Many people go through a phase of grief, anger, and even shame. Some isolate themselves. Others struggle with asking for help. It’s not just about what they can’t do. It’s about how they feel about themselves while doing it.

That’s where instant grip response plays a silent but powerful role. When your hand responds just like a natural one, it brings ease. You no longer stand out for the wrong reasons. You blend in. You act fast. You react naturally.

This emotional shift is massive. It turns fear into hope. Shame into pride. Dependence into freedom.

Users often tell us they feel like themselves again. They walk taller, speak with more confidence, and even smile more. It’s a quiet change—but a deep one. And it starts with something as simple as being able to open a water bottle or shake a friend’s hand without hesitation.

Support That Makes the Journey Easier

A bionic hand is only as good as the support behind it. That’s why we don’t just stop at providing the product. We walk with our users every step of the way. From the first consultation to training and ongoing care, we make sure our users feel guided, heard, and understood.

Learning to use a bionic hand is like learning to use a new part of your body. It takes time. But with the right support, it doesn’t feel hard. It feels empowering.

At our demo sessions, we help you try out different grips, see how Grippy™ responds, and show you how it fits into your life. We listen to your needs and goals. We don’t rush. Because we know this is not just about tech—it’s about trust.

And even after you’ve taken your Grippy™ home, our partner centers across India are always there for servicing, fine-tuning, or just a check-in. You’re never alone in this journey.

A New Chapter Begins With Every Grip

What does it mean to live fully? For someone who’s lost a limb, it means being able to do what you love without barriers. It means waking up and knowing you have the tools to take on the day. It means showing up for your family, your job, and yourself.

With Grippy™, we’re not just offering a product. We’re offering possibility. The possibility to cook, clean, care, work, hug, write, play, and so much more. And all of it starts with how easily your hand can adapt to every grip life throws your way.

Each task you do with ease is a reminder that your story didn’t end with limb loss—it just took a powerful new turn.

The world doesn’t wait. One moment you’re holding your phone, the next you’re grabbing your keys or waving hello. Life is full of quick shifts, and your hand needs to keep up. This is exactly what traditional prosthetics struggled with. They were slow, stiff, and didn’t match the rhythm of real life.

Why Fast, Natural Grip Changes Are the Future of Prosthetics

Life Moves Fast—Your Hand Should Too

The world doesn’t wait. One moment you’re holding your phone, the next you’re grabbing your keys or waving hello. Life is full of quick shifts, and your hand needs to keep up. This is exactly what traditional prosthetics struggled with. They were slow, stiff, and didn’t match the rhythm of real life.

But bionic hands like Grippy™ change that. They adapt to your movements the moment you make them. You think, you move, and your hand responds—just like your real one once did.

This isn’t just about comfort. It’s about being able to move through the world with speed, grace, and confidence. It’s about not being left behind in conversations, work, or daily life just because your hand couldn’t keep up. That’s what makes instant grip response a game-changer.

As more people discover this, the demand for smarter, more responsive prosthetics is only going to grow. We believe the future isn’t in mechanical parts—it’s in seamless experiences.

Grippy™ Isn’t Just a Hand—It’s a Movement

We created Grippy™ because we saw a gap. Bionic hands existed, but they were too expensive, too foreign, and too out of touch with Indian lives. We wanted to change that. So we built a hand that’s not only smart but also local, affordable, and personal.

With 60 of its 64 components made in India, Grippy™ is truly homegrown. That means better service, easier repairs, and more reliable support. It also means we can bring the cost down—without cutting corners.

But more than the technology or the pricing, what sets Grippy™ apart is the mission behind it. We don’t just want to give people a hand—we want to give them a way forward. We want them to feel strong, seen, and unstoppable.

Every time a user smiles after doing something on their own again, we know we’re doing something right. Every demo session that ends in happy tears reminds us why we started. This is more than a product. It’s a promise.

You Deserve Technology That Feels Like You

When we designed Grippy™, we didn’t just ask, “What should it do?” We asked, “How should it feel?” Because we believe a prosthetic shouldn’t feel foreign. It should feel like a part of you.

It should move when you move. Hold when you hold. Let go when you let go. It should give you feedback, respond to your needs, and disappear into your routine. That’s the true magic of bionic technology—it becomes invisible in the best way possible.

With Grippy™, you don’t have to think twice. You just live. And that’s what every person deserves. Not just high-tech gear, but a hand that understands you.

This is especially important in a country like India, where life is busy, varied, and full of surprises. You need a hand that adapts to street food one moment and a prayer gesture the next. A hand that fits into your culture, your job, and your joy.

And that’s exactly what we’ve built.

We’re Just Getting Started

At RoboBionics, we’re proud of how far Grippy™ has come. But we’re even more excited about where we’re going. We’re investing in more research, better materials, and smarter sensors. We’re building tools that make rehab easier, and apps that make the journey fun and trackable.

We’re not here to build machines. We’re here to build confidence.

The future of prosthetics is fast, adaptive, and deeply human. It’s about tech that bends to your life—not the other way around. And as we continue to grow, we promise to keep people at the center of everything we do.

Because at the end of the day, it’s not about the hand. It’s about what you can do with it.

When someone first wears a bionic hand, it feels new. Different. But with time and support, that hand becomes familiar. It becomes a part of how they move, how they work, how they connect with others. What once felt like a tool starts to feel like a teammate.

A Hand That Keeps Up With You—Every Step of the Way

From First Try to Everyday Use

When someone first wears a bionic hand, it feels new. Different. But with time and support, that hand becomes familiar. It becomes a part of how they move, how they work, how they connect with others. What once felt like a tool starts to feel like a teammate.

Grippy™ is built for that journey. From day one, it helps you learn by doing. Its smooth, real-time grip response allows users to try new things without fear. And every success—no matter how small—builds muscle memory, trust, and independence.

People often ask us, “How long will it take to get used to it?” The truth is, it’s not about how fast you adapt to the hand. It’s about how fast the hand adapts to you. With Grippy™, that adaptation starts right away. Because the moment your muscles move, your hand listens. It doesn’t wait. It doesn’t pause. It just works—like a part of you always did.

We’ve seen users go from nervous to confident in just a few sessions. We’ve seen people start using tools again, playing with their kids, going back to their hobbies—all because their hand moved at the speed of life. That’s the kind of impact we work for every day.

The Real Gift Is Dignity

There’s a quiet dignity in being able to do things for yourself. To open a jar. To hold a loved one’s hand. To carry your own bag. To feed yourself. These aren’t big moments for most people. But for someone who’s lost a limb, these become milestones. They mean everything.

That’s why we made Grippy™ with such care. We didn’t want it to just be affordable. We wanted it to feel beautiful. To be light, elegant, and full of warmth. Something you’d be proud to wear. Something that doesn’t just give you back function—but gives you back a piece of yourself.

This dignity—this quiet strength—is what we see in every person who chooses Grippy™. It’s not about fixing what’s broken. It’s about unlocking what’s already strong inside you.

And that belief is at the heart of our work.

Try Grippy™ For Yourself

If you or someone you know is living with a below-elbow amputation, we invite you to come and see Grippy™ in action. Words can only say so much. The real magic happens when you try it, feel it, and see how it adapts to you. Our demo sessions are free, friendly, and focused completely on your needs. No pressure. Just possibilities.

During your session, we’ll walk you through real-life tasks. You’ll experience how the hand responds to your own muscle signals. You’ll feel the difference our Sense of Touch™ technology makes. And most importantly, you’ll see how natural it all feels—how quickly you can go from trying to doing.

You can book a demo here. It could be the start of something life-changing.

Conclusion

In life, your hands do more than hold things. They help you express love, work with purpose, and move through the world with confidence. So when you lose a hand, you don’t just lose movement—you lose a part of how you show up in the world. Bionic hands, like Grippy™, are about more than restoring motion. They’re about restoring connection, pride, and the ability to do life on your own terms. They let you switch grips instantly, respond naturally, and live without limits.

We believe everyone deserves that kind of freedom. That kind of dignity. And we’re here to make sure they get it. So if you’re ready to take the next step—toward independence, toward confidence, toward the future—Grippy™ is ready too. Let’s make it happen, together.

Book your demo today and feel what’s possible.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.