Maximize control and comfort with expert prosthetic grip calibration tips to fine-tune performance for daily tasks.

Grip Calibration Tips: Tuning Your Prosthetic for Maximum Efficiency

Getting a prosthetic hand is a big step. But getting it to work just right for your daily life? That takes something extra. That’s where grip calibration comes in. It’s the quiet hero behind every smooth motion, every firm hold, and every gentle release.

Think of it like tuning a musical instrument. You already have the tool. Now, you need to make it match your rhythm. Whether you’re using a bionic hand for the first time or looking to fine-tune your current settings, learning how to calibrate your grip properly makes all the difference. It helps you move more naturally, get things done faster, and feel more confident in everything you do.

Every prosthetic hand can grip. But the real question is—how well? Does it grip tight enough to hold a bag of groceries? Can it grip soft enough to hold a paper cup without crushing it? This is where grip calibration steps in. It's not about whether the hand works. It's about how well it works for you.

Why Grip Calibration Matters More Than You Think

It’s Not Just About Holding Things—It’s About Holding Them Right

Every prosthetic hand can grip. But the real question is—how well? Does it grip tight enough to hold a bag of groceries? Can it grip soft enough to hold a paper cup without crushing it? This is where grip calibration steps in. It’s not about whether the hand works. It’s about how well it works for you.

When your prosthetic hand is not calibrated correctly, everyday tasks can feel harder than they should. You might drop things more often. Or you might find it tiring to open and close the hand again and again. Small mistakes can turn into big frustrations. That’s why tuning your grip matters so much. It helps you do things smoothly, without thinking too much or working too hard.

It’s not just about strength. It’s about balance. A well-calibrated hand knows when to be gentle and when to be strong. That balance makes all the difference in how you feel while using it.

Getting to Know Your Muscle Signals

Your bionic hand listens to your muscles. When you flex or contract certain muscles in your arm, sensors in your prosthetic pick up those signals and tell the hand what to do. These are called myoelectric signals. They’re like your body’s secret language—and learning to “speak” clearly in that language helps your hand understand you better.

If your signals are too weak or too strong, your hand might not respond the way you want. Maybe it closes too fast or doesn’t close at all. Maybe it feels delayed or unsure. That’s usually not a problem with the hand—it’s often about the signal strength and how the hand is tuned to respond.

Calibrating your grip means adjusting how sensitive your hand is to those signals. Think of it like adjusting the volume on your phone. Too low, and you can’t hear. Too high, and it becomes noise. Finding that sweet spot is key.

During your fitting or training, a prosthetist can help you find this balance. But over time, as your muscles get stronger or your routines change, you might need to adjust it again. Learning how your body talks to your hand is a big step toward using it naturally.

What Happens When Calibration Is Off

When the calibration is off, you feel it. Sometimes, it’s physical—your hand feels too slow or too jerky. Other times, it’s emotional. You might lose trust in your hand. You might start avoiding tasks that you used to enjoy. Even something simple like tying shoelaces or eating with a spoon can feel overwhelming if the grip doesn’t match your needs.

That’s why it’s so important to tune your prosthetic to fit your day—not the other way around. Everyone’s routine is different. Some people need precision for art or writing. Others need strength for lifting or carrying. Your grip settings should reflect the life you want to live.

And here’s the best part—you can make those changes. You don’t have to settle for “almost good enough.” Your prosthetic hand is a smart, responsive tool. It’s built to adapt. And you have the power to guide that change.

The Power of Practice and Muscle Memory

Calibration isn’t a one-time fix. It’s something you improve over time. As you use your hand more often, your muscles learn what signals work best. Your brain gets faster at sending the right commands. And your hand becomes better at responding.

That’s why we always tell new users—practice is everything. Not just random practice, but mindful practice. Do the tasks you care about most. Try different types of grips. See how your hand behaves. And take note of what feels right—and what doesn’t.

You’ll start to feel when something is off. You’ll notice when your grip is too hard or too soft. And with a little help from your prosthetist, you’ll be able to make fine adjustments that bring things back to balance.

This kind of hands-on learning builds what we call muscle memory. That’s when your body starts doing things automatically. You won’t have to think about opening or closing your hand. You’ll just do it—like you always did. And that’s when a prosthetic stops feeling like a device and starts feeling like a part of you.

Every person has a different routine. Some spend their days working at a desk. Others are caring for children, cooking, gardening, or using tools. When it comes to grip calibration, the best place to start is by focusing on what you do most often. These are the actions that matter most in your daily life, so they should be the first ones you fine-tune.

How to Fine-Tune Your Grip for Real-Life Tasks

Start With the Movements You Use Most

Every person has a different routine. Some spend their days working at a desk. Others are caring for children, cooking, gardening, or using tools. When it comes to grip calibration, the best place to start is by focusing on what you do most often. These are the actions that matter most in your daily life, so they should be the first ones you fine-tune.

If typing is a big part of your day, you need a gentle, quick grip that lets you tap keys without pressing too hard. If you cook a lot, you’ll need a firm, steady grip for holding utensils or turning taps. The goal is to make your prosthetic match your rhythm—so your day flows better, not slower.

Try doing your most common tasks with your prosthetic and pay attention to how it feels. Are you squeezing too tight? Is the grip delayed? Does it feel too weak to be useful? These are signals that your calibration might need adjusting.

Work With a Professional, But Learn to Listen to Your Hand

During your initial fitting, a prosthetist will help you set up your grip settings based on your muscle strength, control, and comfort. They use special tools to measure how your muscles communicate with the sensors in your prosthetic. They also watch how you move, adjust, and respond.

But here’s the thing—your body changes. Muscles grow stronger with time. Habits shift. Routines evolve. That’s why it’s important to learn how to check in with your hand regularly. Don’t rely only on follow-up visits. Build the habit of listening to your hand.

If you feel a grip is too slow, too forceful, or too loose, take note. It could be a sign your signal sensitivity needs tweaking. Most modern bionic hands, including Grippy™, come with the ability to fine-tune grip force and speed either through the device interface or with support from your prosthetist.

Learning this language—how your hand feels and reacts—gives you real control. It turns your prosthetic from a helpful tool into a true extension of you.

Use Repetition to Build Smooth Motion

The more you repeat a movement, the better your brain and muscles get at doing it smoothly. That’s why grip calibration isn’t just about changing settings—it’s about building habits. Start with simple, useful actions like picking up a cup, turning a doorknob, or holding a phone. Do these actions again and again until they feel easy.

Each repetition helps your brain fine-tune the signal it sends. Each attempt helps your hand respond better. And over time, you’ll find that the motion becomes automatic. That’s when you know your grip is truly calibrated—not just in the hand, but in your brain and body too.

It’s like riding a bicycle. At first, it’s awkward. But soon, your body just knows what to do.

Practice in Different Environments

Grip calibration isn’t only about what you do—it’s also about where you do it. The way your hand behaves might feel different in a quiet home versus a busy street, or at your desk compared to the kitchen. That’s because each setting brings new challenges, distractions, and pressures.

So it’s important to train in different places. Try using your hand in real-world environments—not just in front of a mirror or at a clinic. Practice in the kitchen, at your workplace, or even while commuting. Notice how your hand responds in each space. Is the grip too fast? Too soft? Too sensitive when you’re in a rush?

This kind of practice helps your calibration become practical. It ensures your hand is ready for your life—not just a test room. And it helps you feel more confident no matter where you go.

Sometimes, you might feel like your prosthetic hand is overreacting. A tiny muscle movement causes a full grip, or your hand closes when you didn’t mean it to. This usually means the sensitivity is set too high. It’s like turning the volume up so loud you hear every little sound—even ones you didn’t mean to notice.

Common Grip Calibration Challenges and How to Overcome Them

When the Hand Feels Too Sensitive

Sometimes, you might feel like your prosthetic hand is overreacting. A tiny muscle movement causes a full grip, or your hand closes when you didn’t mean it to. This usually means the sensitivity is set too high. It’s like turning the volume up so loud you hear every little sound—even ones you didn’t mean to notice.

This kind of calibration issue can make you feel out of control. You might start avoiding tasks like holding a glass of water or shaking someone’s hand. But the good news is, it’s fixable.

If you’re using Grippy™, this adjustment can be made easily by a trained prosthetist, or through our user-friendly interface in select models. Lowering the sensitivity just a bit can help your hand respond only when you really mean it to. Over time, as you gain better muscle control, you can slowly increase sensitivity again for faster actions.

When the Grip Is Too Weak or Slips Often

On the other hand, if your prosthetic feels too soft or keeps dropping things, the grip strength might be too low. This often happens when someone is still building muscle confidence, or when they’re too cautious about using their hand fully.

The goal here is to increase strength slightly while making sure the movement still feels natural. One great way to do this is by practicing with objects that offer some resistance—like rubber balls or light household items. This lets your muscles learn the right level of effort needed for different tasks.

And remember, your hand is designed to be strong when you need it to be. If it’s not holding firmly, it’s just asking for a little tuning. There’s no need to struggle through weak grips or frustrating slips. You deserve a prosthetic that gives you a secure hold every time.

Handling Grip Delay or Lag

Another common issue some users experience is grip delay. You move your muscle, but your hand takes a second to respond. Or worse—it only responds sometimes. This delay can make everyday tasks feel slow or awkward.

Grip delay is often caused by unclear or inconsistent muscle signals. It might mean the sensor placement needs to be adjusted. Or that your muscles need strengthening. In some cases, the software calibration might need a refresh.

Working with your prosthetist to reposition sensors or reprogram response times can make a big difference. But also, simple daily exercises—like opening and closing your hand while watching it in the mirror—can help build a stronger, cleaner muscle signal over time.

We’ve seen many users completely eliminate delay within a few weeks of focused practice and small calibration tweaks. The key is not to give up. The more clearly you “talk” to your hand through muscle signals, the faster and more precise it becomes.

Confidence Is the Missing Piece

Sometimes, the issue isn’t technical at all—it’s emotional. After losing a limb, it can be hard to trust your body again. That hesitation can show up in your movements. You may hold back a little, not push fully, or second-guess yourself.

This emotional hesitation can affect how your grip behaves. The hand reads every signal you send, even the unsure ones. That’s why part of calibration is about confidence. Believing your hand will respond. Trusting your ability to use it well.

Confidence grows with small wins. Celebrate every time your grip holds steady. Every time you lift, turn, hold, or carry something on your own. These moments are not just about movement—they’re about momentum. And they help your hand become more of a teammate than a tool.

If you ever feel stuck, remember—this is a journey. Everyone’s path looks different. But with each step, your control grows. And with the right tuning, your grip becomes something you don’t even think about anymore—it just works.

Your brain is the control center for everything your body does—including how your prosthetic hand moves. When you think about grabbing a bottle, your brain sends signals down to the muscles in your forearm. These muscles don’t just move—they also create electrical signals, which your bionic hand reads and responds to.

Training Your Brain and Muscles to Work as One

Why Calibration Starts in the Mind

Your brain is the control center for everything your body does—including how your prosthetic hand moves. When you think about grabbing a bottle, your brain sends signals down to the muscles in your forearm. These muscles don’t just move—they also create electrical signals, which your bionic hand reads and responds to.

But here’s the key: your brain has to get used to talking to your hand in this new way. It has to learn how strong or soft to send the signal. It has to learn how long to hold that signal before letting go. This process doesn’t happen overnight. It takes patience, practice, and time.

The more you use your hand, the faster your brain builds new pathways to control it. At first, you might overthink every move. But soon, it becomes automatic—just like it used to be. That’s when your prosthetic truly becomes a part of you.

Simple Mental Techniques to Improve Calibration

One of the best ways to improve your grip control is to visualize the action before doing it. Think clearly about what you want your hand to do. Imagine the feeling of grabbing a pen, turning a key, or holding a glass. This kind of mental practice helps your brain focus and send clearer signals.

Another trick is to count silently while holding a grip. For example, grip a soft object and count “one, two, three” before releasing. This helps your brain and muscles get used to timing, pressure, and control. You’ll start to feel more confident about how long and how strong your grip should be.

Mirror therapy is also powerful. Look into a mirror and watch your prosthetic hand move while imagining it’s your real hand. This simple act trains your brain to connect better with your hand. It builds trust and improves coordination, even if it feels strange at first.

The more connected your mind and body are, the more accurate your grip becomes.

Building Endurance Without Overdoing It

As you use your prosthetic more often, your muscles will get stronger. But just like with any physical activity, pushing too hard too fast can cause strain. It’s important to build grip endurance slowly.

Start with short practice sessions every day—maybe 10 to 15 minutes at a time. Focus on clean, controlled grips. Take breaks when needed. As your muscle strength grows, you can gradually increase the time and intensity.

Some people worry that their muscles aren’t strong enough to control the prosthetic well. But strength isn’t the only factor—clarity and consistency of the signal matter more. Even small, clear movements can create big results when the hand is well-calibrated.

If you ever feel sore, tired, or frustrated, take a step back. Rest is part of the process too. Your body is learning something new. And like anything new, it takes time.

Staying Positive Through the Ups and Downs

There will be good days and hard days. Some days your hand will feel perfectly in sync. Other days it might feel off. That’s normal. Calibration is a journey. It’s not about being perfect—it’s about making steady progress.

One way to stay motivated is to track your milestones. Keep a journal or take photos of tasks you’re learning to do. You’ll be amazed at how far you’ve come in just a few weeks or months. Those small wins are proof that your grip is getting stronger, smarter, and more reliable.

And don’t be afraid to ask for help. At RoboBionics, we’re here for you every step of the way. Whether it’s a quick question about grip settings or a full recalibration session, we’re just a call or visit away.

You don’t have to figure it all out alone. Your journey is personal, but you’re not in it by yourself.

No two users are the same—and neither are their surroundings. Where you live, what you do each day, the climate, the pace of your routine—all these things affect how your prosthetic should behave. That’s why a hand calibrated for someone in a quiet office setting might feel completely wrong for someone working outdoors or in a bustling market. It’s not about better or worse. It’s about fit.

How Environment and Lifestyle Impact Grip Calibration

Why Calibration Is Not One-Size-Fits-All

No two users are the same—and neither are their surroundings. Where you live, what you do each day, the climate, the pace of your routine—all these things affect how your prosthetic should behave. That’s why a hand calibrated for someone in a quiet office setting might feel completely wrong for someone working outdoors or in a bustling market. It’s not about better or worse. It’s about fit.

Your environment directly shapes how your hand needs to respond. If you’re in a warm, humid place, sweat can affect sensor connection. If you’re always on the move, you’ll need quicker responses. If your job includes holding tools or working with water, grip strength and feedback need to be spot on. This is why we always say: calibrate not just for the task, but for the setting.

City Life vs. Rural Living: Different Needs, Different Grips

Living in a city often means faster movements, tight spaces, and constant motion. Think about grabbing onto a moving bus, holding your phone on a crowded train, or paying at a kiosk with one hand. These situations call for a prosthetic that can switch grips fast, with sharp precision and little hesitation.

Now think about someone in a village or rural area. Their day might involve farming tools, cooking on a traditional stove, or lifting buckets. The tasks are more repetitive, and often need stronger, more durable grips that can hold firm over longer periods. The calibration here needs to focus on endurance, safety, and comfort—especially if water or dust is involved.

In both cases, the core technology remains the same. But the way it’s tuned? Completely different.

How Climate Plays a Quiet Role in Calibration

Heat, humidity, cold air—these aren’t just weather problems. They affect your skin, your muscles, and your sensors. In hot or sticky weather, sweat can reduce sensor accuracy. This might lead to weaker signals or false triggers. In colder areas, your muscles might be stiffer, making it harder to send strong commands to your prosthetic.

To solve this, we recommend frequent recalibration based on season changes. If your hand starts acting differently as the weather shifts, don’t ignore it. Your body is telling you something. Take the time to check your signals and make adjustments with your prosthetist if needed.

At RoboBionics, we’re developing smarter materials and covers that resist sweat and improve comfort. But even with these tools, real-world calibration still matters. Pay attention to how your hand behaves in different climates—and adjust accordingly.

Adapting Your Hand for Cultural Movements and Traditions

India is rich in cultural practices—folding hands for a greeting, holding a diya during a prayer, eating with hands, tying sarees or turbans, even playing musical instruments. These aren’t just gestures. They’re deeply emotional actions that connect people to their roots.

But many imported prosthetics aren’t built for this kind of motion. They’re designed for western habits—shaking hands, holding cups, typing on laptops. That’s why calibration in an Indian context is so important. Your prosthetic should reflect the life you live—not just what someone in another country imagined.

At RoboBionics, we take pride in helping users customize their grip patterns for traditional Indian movements. During your calibration session, we don’t just ask about work or chores. We ask about festivals, family roles, daily routines, and how you express yourself.

This kind of lifestyle calibration makes a huge difference. It turns your prosthetic from something you wear into something you live with.

Many people don’t realize this, but your emotional state can directly affect how your prosthetic hand behaves. When you're calm and focused, your muscle signals tend to be smooth and steady. But when you're anxious, rushed, or stressed, those same signals can become shaky, uneven, or too intense. Your bionic hand doesn’t know you’re stressed—it just responds to the muscle activity it picks up.

How Emotional State and Stress Levels Influence Grip Performance

The Link Between Emotions and Muscle Signals

Many people don’t realize this, but your emotional state can directly affect how your prosthetic hand behaves. When you’re calm and focused, your muscle signals tend to be smooth and steady. But when you’re anxious, rushed, or stressed, those same signals can become shaky, uneven, or too intense. Your bionic hand doesn’t know you’re stressed—it just responds to the muscle activity it picks up.

This connection is powerful. If you’re under pressure, your hand might close too quickly, hold too tight, or respond slower than expected. You might think your prosthetic is malfunctioning, but often, it’s just reflecting your mood through your muscle signals.

That’s why understanding the emotional side of calibration is so important. The more you’re aware of how your feelings affect your grip, the better you can manage your responses—and tune your hand more effectively.

Learning to Stay Calm Improves Grip Accuracy

One of the best “calibration tools” is actually your breath. When you breathe deeply and slow down, your entire body relaxes. Your muscles soften. Your signals become cleaner. This allows your prosthetic hand to respond more smoothly and consistently.

Practicing mindful breathing or simple meditation for just five minutes a day can make a real difference. Especially before tasks that require precision—like using scissors, handling hot cups, or even greeting someone with a handshake—it helps to pause, center yourself, and reset your mind.

At RoboBionics, we often encourage users to pair physical training with emotional awareness. It’s not just about grip force. It’s about emotional grip—feeling steady inside, so you can move with clarity outside.

How Confidence Affects Signal Strength

Confidence isn’t just a feeling. It has a physical effect on your body. When you believe in your control, your signals get clearer. Your muscles respond faster. Your grip becomes more fluid. That’s why users who practice regularly tend to see better results over time—not just because their muscles grow, but because their self-trust grows too.

We’ve seen this countless times. A user may start off shy and unsure, barely moving the prosthetic. But with each successful grip, their posture changes. Their eyes light up. They start reaching for more, doing more, becoming more.

This is why celebrating small wins matters. Every grip that works, every task you complete, every time you avoid dropping something—it all adds up. Each moment builds emotional momentum. And that momentum makes your hand more responsive—not through settings, but through belief.

When Stress Causes Calibration Confusion

It’s also important to recognize when stress is tricking you. Sometimes users rush back to the clinic saying, “My hand isn’t working right!” But when we sit with them, breathe, and guide them through a task, the hand works just fine.

What’s happening here isn’t a hardware issue. It’s a headspace issue. Stress makes your signals messy. And messy signals confuse the hand.

That’s why we recommend a brief “reset” technique. If your hand starts behaving strangely during a busy or emotional moment, pause. Take three slow breaths. Roll your shoulder to loosen your muscles. Then try the movement again. You’ll often see an instant improvement.

It’s not magic—it’s biology. Your muscles are directly tied to your mood. Your prosthetic simply responds to both.

This connection between the mind and the hand is what makes bionics so beautifully human. And learning to manage both gives you full control.

Conclusion

Your prosthetic hand is powerful, but the real power comes from you. Calibration isn’t just a technical task—it’s a journey of learning, adjusting, and growing. It’s about understanding your muscles, tuning into your emotions, and shaping your hand to fit your real life—not someone else’s idea of it.

Every time you tweak your settings, practice a task, or listen to your body—you’re building trust. Trust in your hand. Trust in yourself. And with every step, you move closer to effortless motion, better control, and deeper confidence.

At RoboBionics, we’re not just here to give you a bionic hand. We’re here to help you make it yours. So tune in, test things out, stay patient, and remember—perfect grip isn’t the goal. Personal grip is.

And when you’re ready, we’re always here to help you recalibrate, refine, and reach for more.

Book your free demo today and see how Grippy™ can be tuned to fit your life—beautifully and powerfully.
Book a demo now »

Leave a Comment

Your email address will not be published. Required fields are marked *

Partner With Us

REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.