Explore how AI enhances prosthetics by predicting grip intent and adjusting pressure control for seamless, intuitive hand function.

The Role of AI in Predicting Grip Intent and Pressure Control

Imagine being able to move your hand just by thinking about it. Not just move it—but hold a cup of tea gently, zip up your jacket, or pick up a coin from the floor. Now, imagine doing all that even if you’ve lost your hand.

This is the world AI is helping to build. A world where people with limb differences don’t just get a tool—they get a second chance to feel, move, and live life with freedom and confidence.

At RoboBionics, we’ve always believed that a prosthetic hand should feel like your own. It should know when you want to grip something. It should understand how hard or soft to hold it. That’s where artificial intelligence (AI) comes in.

AI is no longer just a buzzword or something out of science fiction. It’s quietly transforming the way modern prosthetics work, especially when it comes to predicting what the user wants to do (grip intent) and how tightly or softly they want to hold an object (pressure control). It’s like giving a prosthetic hand a brain that listens, learns, and responds just right.

Before we talk about how AI works, let’s understand something very important—grip intent. Grip intent is simply the brain's way of telling the hand, “Hey, I want to grab that.” For someone with a natural hand, this happens automatically. You see a water bottle, and your hand just moves toward it. Your fingers shape themselves to hold it without even thinking.

How AI Understands Grip Intent

What Is Grip Intent and Why It Matters

Before we talk about how AI works, let’s understand something very important—grip intent. Grip intent is simply the brain’s way of telling the hand, “Hey, I want to grab that.”

For someone with a natural hand, this happens automatically. You see a water bottle, and your hand just moves toward it. Your fingers shape themselves to hold it without even thinking.

But for someone using a bionic hand, this is a bit more complex. The hand doesn’t have nerves or a brain. So how does it know when to move, or what kind of grip to use? That’s where AI becomes the missing link between the brain and the bionic hand.

AI helps the hand understand what the user is trying to do and how they want to do it. It turns muscle signals, or myoelectric signals, into real actions.

These signals are tiny electric pulses that your muscles create when you try to move them. Even if someone has lost their hand, the muscles in their arm still send signals when they try to move their fingers. The AI picks up these signals and figures out the user’s intent.

How AI Learns Your Movements

Think of AI as a very attentive friend. It watches how your muscles behave when you try to do things—like pinch, grab, hold, or release. Over time, it starts recognizing patterns.

If you try to pick up a pen, your muscles fire in a certain way. The AI remembers that. If you try to squeeze a stress ball, it notices a different pattern. Bit by bit, it gets better at guessing what you’re trying to do.

At first, it might feel like the AI is learning to read your mind. But really, it’s just reading the language of your muscles. And it gets smarter the more you use it.

This kind of learning is called “machine learning.” It’s a part of AI where the system improves as it gets more data. The more you use your bionic hand, the better it becomes at understanding you. It’s like having a hand that adapts to you, instead of the other way around.

The Magic of Real-Time Response

What makes this all feel natural is how fast it happens. AI doesn’t just learn—it responds instantly. When you want to hold a spoon, the bionic hand doesn’t take seconds to think. It moves right away. That real-time reaction is what makes it feel less like a tool and more like a part of your body.

That’s also why grip intent powered by AI feels so special. It allows people to do everyday things without thinking twice. Imagine holding your child’s hand, tying your shoelaces, or writing with a pen—these are small things that mean the world. With AI, they become possible again.

At RoboBionics, our Grippy™ Bionic Hand uses this very kind of AI. We’ve trained it to be sensitive, smart, and quick. It works with your muscle signals and understands your intent better each day. It even lets you customize how you want it to respond, so your grip feels natural and safe.

When Technology Meets Emotion

AI in grip intent is not just about science—it’s about restoring something deeply human. It’s about giving people their freedom back.

When someone who’s lost a limb can now pour a cup of tea without help, or hug their loved ones properly, it’s not just a victory for technology—it’s a victory for dignity, confidence, and independence.

There’s an emotional side to this too. Many users tell us they start to feel like the bionic hand is truly theirs—not just something they wear. And that’s the whole point.

Technology should blend into life, not stand out. With AI, we are not just building smarter hands—we are building deeper connections.

Imagine holding a ripe banana. You need just the right pressure—too soft and it slips out, too hard and you crush it. Now imagine tying your shoelaces or shaking someone’s hand. Each of these tasks needs a different kind of grip pressure.

AI and Pressure Control: Holding Just Right

Why Pressure Control Is So Important

Imagine holding a ripe banana. You need just the right pressure—too soft and it slips out, too hard and you crush it. Now imagine tying your shoelaces or shaking someone’s hand. Each of these tasks needs a different kind of grip pressure.

That’s where pressure control comes in. For someone with a natural hand, the brain and nerves manage this perfectly without any effort. But for someone using a bionic hand, getting that same balance is not so simple.

If the hand can’t feel, it can’t adjust. And if it can’t adjust, it either grips too hard or not at all.

This is where AI becomes a game-changer. By combining AI with smart sensors and muscle signals, we can help the hand understand how tightly to hold something. It’s not just about grabbing—it’s about grabbing correctly. This means a person can hold a delicate object like a paper cup, or carry a heavy bag, using the same hand—with no damage and no fear.

How AI Balances Strength and Sensitivity

In the early days of prosthetics, hands could open and close, but that was about it. They didn’t know how strong they were being. People had to guess. That led to accidents—dropping things, breaking things, or not being able to hold something for long.

Now, with AI-driven pressure control, things have changed. Sensors in the hand track how much pressure is being applied. These sensors send data to the AI, which makes decisions in real time. It looks at the object’s resistance, how the user’s muscles are behaving, and what kind of grip is needed. Then it adjusts the grip strength automatically.

Let’s say you’re picking up a plastic cup. The sensors in the fingers notice the soft texture and light weight. The AI reads this and tells the motors inside the hand to use less power. If you pick up a thick book next, it tells the motors to use more. This all happens in a fraction of a second.

This is how AI creates balance. It gives users control, but also protects what they’re holding. It adds a layer of safety and trust that changes everything.

Personalization Through Learning

No two users are the same. Some people have stronger muscle signals. Others might have weaker ones. Some prefer a firm grip, others want a lighter touch. That’s why AI in pressure control must be personal. It should learn from the person using it, and adapt to their unique style.

Over time, the AI figures out how much force a user usually applies in different tasks. It watches for patterns and builds a model that reflects the user’s behavior. So the more someone uses their bionic hand, the more it feels like theirs. It doesn’t just copy human movement—it becomes part of the human experience.

This is something we focus on deeply at RoboBionics. Our patent-pending Sense of Touch™ technology brings together sensors, AI, and real-time feedback. It gives the user not just movement, but a real sense of control. They don’t need to guess anymore—they can feel confident that the hand is doing exactly what they need it to do.

From Feedback to Confidence

One of the biggest fears new users have is this: “What if I drop it?” Whether it’s a mobile phone or a hot cup of tea, that fear is real. Without pressure feedback, it’s hard to trust the hand completely.

AI changes that by giving the user a kind of artificial sense of touch. This feedback can come through small vibrations, sound, or even pressure in other parts of the limb. The user starts to know, even without looking, how much they’re gripping something. Over time, this builds trust. And with trust comes freedom.

People start doing things they once avoided. They stop being afraid. They stop holding back. That’s not just good for daily life—it’s good for mental health too. Confidence grows. People feel more in control of their bodies again.

We’ve seen this happen with our users. One young man told us how he started helping his mom in the kitchen again. Another started writing with a pen after years of avoiding it. These may sound like small steps, but for someone with a limb difference, they are huge victories. And it’s AI that makes them possible.

Real People, Real Stories

Behind every bionic hand is a human story. A father wanting to tie his daughter’s ponytail. A student hoping to hold a test tube in chemistry class. A grandmother wanting to water her plants.

These stories are the reason we do what we do. And they are also proof that pressure control isn’t just a technical feature—it’s a human need. It’s about helping people live fully, do everyday things with ease, and feel whole again.

AI gives us the tools to meet that need. It helps the hand listen, learn, and respond. And in doing so, it helps people reconnect with the world around them.

Not long ago, prosthetic hands were built with one basic rule—follow commands. You press a button or make a certain muscle move, and the hand opens or closes. That was it. It didn’t learn. It didn’t improve. It was the same on day 100 as it was on day 1.

The Role of AI in Making Prosthetics Smarter Over Time

From Fixed to Flexible: The Shift in Prosthetic Intelligence

Not long ago, prosthetic hands were built with one basic rule—follow commands. You press a button or make a certain muscle move, and the hand opens or closes. That was it. It didn’t learn. It didn’t improve. It was the same on day 100 as it was on day 1.

Now, thanks to AI, all that has changed. Today’s advanced prosthetic hands are not just tools. They are learning systems. They grow and evolve with their users. The more you use them, the more they understand you. That’s the magic of AI in motion.

With every movement, the hand collects data—how you tried to grip, how your muscles fired, how much force was used, what kind of object you were interacting with. AI takes all of this and starts building a model of you. A model that reflects your unique movement style, strength, and preferences.

This shift from fixed to flexible design means no two AI-powered prosthetics behave exactly the same. They are tailored—not just in shape or fit, but in behavior. They don’t just act smart; they become smart for you.

Real-World Training, Real-World Results

AI doesn’t just learn in a lab. It learns in real life. As users go through daily activities—brushing teeth, making tea, tying shoelaces—the AI watches, listens, and adapts. This kind of learning is called real-world training.

Let’s say you like to hold your coffee mug a certain way. After a few days, the AI notices how you angle your wrist, how tight your grip is, and how long you hold it. The next time you reach for that mug, the hand responds faster and more accurately. You don’t have to think about it. It just works.

This creates a smoother, more natural experience. The bionic hand starts to feel less like a machine and more like an extension of you. That kind of comfort takes time, but with AI, it gets better every single day.

And the best part? You don’t have to teach it on purpose. You just live your life, and the hand learns along the way.

Fewer Mistakes, More Trust

Every prosthetic user has faced it—the awkward drop, the missed grab, the too-tight squeeze. These moments are frustrating. They make you hesitate. They make you doubt.

AI helps reduce those moments by learning from past mistakes. If you dropped your phone because the hand didn’t grip properly, the AI remembers that. It adjusts its model to avoid making the same mistake again. If you squeezed too hard on a paper cup, it learns to soften its grip next time.

This constant learning builds trust. And trust is everything. It means users stop second-guessing. They move more freely. They try new things. They feel safer and more in control.

That trust also leads to emotional healing. Many people with limb loss go through long periods of grief, anxiety, and frustration. When the prosthetic hand starts to respond correctly—when it starts to “get it”—something changes inside. That sense of loss slowly gives way to a sense of wholeness.

Updates and Upgrades: AI That Grows With You

Unlike old prosthetic models that stayed the same forever, AI-powered hands can be updated. At RoboBionics, we design our systems to grow. This means we can improve the AI even after the hand has been fitted.

Through software updates, we add new features, fix small bugs, and fine-tune the AI to work even better. That means your prosthetic hand stays up to date with the latest advancements—without the need for new hardware.

This future-ready approach is what makes AI so exciting. It’s not just about what the hand can do today. It’s about what it can do tomorrow, and the day after that. And it gives users something priceless—hope.

They know their journey is still moving forward. That their hand will keep learning. That they’re not alone in figuring it all out.

Bringing It All Together at RoboBionics

At RoboBionics, we’ve poured years of research into understanding how AI can make prosthetics truly empowering. We’ve worked with real users, listened to their feedback, and built features that reflect real needs—not just cool tech.

Our Grippy™ Bionic Hand is a result of this commitment. It combines AI with muscle signal processing, smart pressure control, and our unique Sense of Touch™ technology. It’s built not just to move, but to understand. It’s designed to adapt to each user’s body, mind, and way of life.

More importantly, we’ve made it affordable. While most imported bionic hands cost over ₹10 lakh, Grippy™ is proudly made in India and priced between ₹2.15 to ₹3 lakh. We believe that world-class technology should be within reach for everyone—not just the privileged few.

That’s why we’re not just building prosthetics. We’re building partnerships. We work closely with prosthetic centers, rehabilitation experts, and most importantly—users. Every hand we deliver is a promise of better days ahead.

While AI has brought incredible advances to prosthetics, it hasn’t been an easy road. There are still real-world challenges that must be solved to make these hands better, faster, and easier for everyone to use.

Challenges and Opportunities in Using AI for Prosthetics

The Challenges We Face Today

While AI has brought incredible advances to prosthetics, it hasn’t been an easy road. There are still real-world challenges that must be solved to make these hands better, faster, and easier for everyone to use.

One of the biggest challenges is signal clarity. The muscle signals that control a prosthetic hand are often weak, especially for people who have had an amputation for a long time.

Over time, the remaining muscles can shrink or change, making it harder for sensors to pick up a clear signal. If the AI gets a blurry signal, it has a harder time understanding what the user is trying to do. It’s like trying to hear someone whispering in a noisy room.

Another challenge is the sheer variety of human movement. Every person grips things differently. Some people move fast, others slowly. Some use strong signals, others use soft ones.

Teaching an AI system to recognize all these differences—and respond perfectly every time—is not easy. It takes massive amounts of data, smart software, and constant fine-tuning.

Then there’s the challenge of keeping the prosthetic light, affordable, and durable. Adding more sensors, more computing power, and more features can increase the weight and cost.

But at RoboBionics, we are committed to keeping our products accessible. We work hard to find the right balance—using smart, local engineering to build bionic hands that are both powerful and practical.

Another challenge lies in training and onboarding. Even the smartest prosthetic hand needs some time to get to know its user—and the user needs time to get comfortable with the hand.

That’s why we offer a detailed onboarding process and support network. We make sure that every user knows how to use, adjust, and grow with their bionic hand. We also guide therapists and families so the user never feels alone in this journey.

The Human Touch Behind the Technology

Despite the tech, this is still a very human experience. AI can’t do it all on its own. It needs designers, engineers, therapists, and users working together. Each hand we build is the result of many hours of teamwork, testing, and care.

At RoboBionics, we listen carefully to every story. We ask our users how the hand feels, what it can do better, what they wish it could do. That feedback is gold. It shapes the AI. It helps us decide which features to improve, which motions to make smoother, and how to offer more value with each update.

Some of our best ideas have come from the people who use our hands every day. One user suggested a better way to grip cooking utensils. Another asked for more grip strength for carrying bags. We turned those ideas into real updates that made the AI smarter. This is not just product development—it’s co-creation.

The Huge Opportunity Ahead

Here’s the exciting part: we’re still just getting started. AI has already transformed prosthetic hands. But its full potential is even greater.

In the near future, we expect AI to not only react to muscle signals but also predict what the user wants to do next. Imagine a hand that senses your intent even before you fully move a muscle. That kind of predictive power could make bionic hands feel completely natural, like second nature.

We’re also exploring deeper forms of feedback. Right now, Sense of Touch™ lets users feel some pressure. But what if they could feel temperature, texture, or even pain? These sensations could be recreated using haptic signals, making the hand even more lifelike.

AI could also help users with more complex tasks. Instead of just grabbing objects, imagine a hand that helps you type, swipe on your phone, or use a pen with complete control. These tasks need ultra-fine movements, which AI can learn through advanced motion modeling.

Even more exciting is the idea of shared learning. If one user’s AI learns something useful—like how to grip a delicate object—that learning could be shared with other users. This way, everyone benefits. The whole community of users grows smarter together.

We’re also working on AI that adjusts itself not just over days, but throughout the day. If you’re tired, if your muscles are sore, if the weather is hot—your signals might change. The AI will notice and adapt in real time, keeping the experience smooth no matter what.

And finally, there’s the big dream—using AI to reconnect the brain directly with the hand. Brain-computer interfaces (BCIs) are already being studied in labs around the world. Someday, AI could help decode brain signals directly, letting users move their prosthetic hand just by thinking. That might sound like science fiction, but it’s coming closer every year.

Why India Matters in This Journey

India has a unique role to play in the future of AI-powered prosthetics. We have millions of people who need affordable, high-quality solutions. We also have a growing tech ecosystem, brilliant engineers, and a spirit of innovation.

At RoboBionics, we’re proud to be part of this movement. We build 60 of the 64 components of our Grippy™ Bionic Hand right here in India. That’s not just about saving cost—it’s about creating world-class tech for our own people, designed by minds that understand local needs.

We believe that AI in prosthetics should not be a luxury. It should be available to every child who lost a hand in an accident, every soldier injured in duty, every worker who faced a life-changing event. With the right support, AI can give them all a chance to live fully again.

Until now, we’ve talked about how AI in prosthetic hands reads muscle signals, predicts intent, and controls grip strength. But there’s another powerful area that’s just beginning to emerge—AI’s ability to understand how the user feels.

AI and Emotional Intelligence in Bionic Hands

Moving Beyond Motion: Understanding the User’s State of Mind

Until now, we’ve talked about how AI in prosthetic hands reads muscle signals, predicts intent, and controls grip strength. But there’s another powerful area that’s just beginning to emerge—AI’s ability to understand how the user feels.

Think about this. Human hands don’t just act on commands. They reflect emotions. We squeeze tightly when we’re nervous. We hold softly when we’re calm. We might drop something if we’re distracted or fidget when we’re bored. Our hands are deeply connected to our emotional state.

AI in prosthetics is now starting to bridge that gap. It’s learning not just what users do, but how they feel when they do it. And this emotional context is changing the way bionic hands respond.

For example, if a user is anxious, their muscle signals may become erratic. Traditional systems might misread those signals and cause the hand to jitter or grip too hard. But with emotional-aware AI, the system learns to detect those subtle changes and gently compensate—perhaps by slowing down the response time or stabilizing grip pressure.

This might sound like a small detail, but it makes a world of difference. Because when the hand adjusts to your mood, it doesn’t feel robotic—it feels like it gets you.

Personal Comfort, Not Just Performance

When we talk about AI in prosthetics, we often focus on performance—how fast it reacts, how strong it grips, how precisely it moves. But equally important is how the user feels using it. Is it comforting? Is it stressful? Does it give peace of mind, or does it feel like something they constantly have to manage?

This is where emotionally intelligent AI shines. It focuses on comfort and emotional alignment. If a user tends to get frustrated during certain activities—say buttoning a shirt—the AI can learn to slow down responses, offer gentler haptic feedback, or even suggest taking a break.

Eventually, these systems could connect to wearables that measure heart rate, skin temperature, or other signals of stress. Imagine your bionic hand automatically adjusting when you’re tired, tense, or relaxed. It becomes not just an assistant, but a silent partner that watches out for your wellbeing.

We’re exploring these possibilities at RoboBionics because we believe prosthetic tech should support the whole person—not just the physical side, but the emotional side too.

Rebuilding Identity, One Gesture at a Time

There’s a quiet, often unspoken part of losing a limb that AI is uniquely positioned to help with: identity.

Hands are more than tools. They’re part of how we express ourselves. We wave, we point, we clap, we gesture when we talk. Many people with limb loss say they miss not just function—but the ability to communicate with their hands.

By understanding emotional tone and user behavior, AI is helping bring this back. Some bionic systems now allow for pre-set gestures or “emotive modes”—like a gentle wave, a thumbs-up, or even a light touch that mimics a reassuring pat.

These gestures may seem small, but they carry deep meaning. They help users reconnect with their personalities. They allow them to be seen again, not just as someone with a prosthetic, but as a full person with feelings, style, and presence.

We’ve seen users smile when they can shake hands at a job interview, or pat a friend on the back with confidence. That’s not just movement—that’s identity, restored.

The Future of Empathetic Prosthetics

As AI evolves, we see a future where prosthetic hands don’t just obey—they care. Where your bionic hand doesn’t just hold a pencil, but knows when you’re nervous before a test and steadies your grip. Where it can detect signs of emotional distress and offer a gentle vibration of comfort, like a reassuring tap.

This kind of technology doesn’t replace human connection—but it supports it. It helps people feel safe in their bodies, no matter what they’ve been through.

At RoboBionics, we believe this is the next frontier. Not just smart prosthetics, but empathetic ones. Systems that serve with dignity. Hands that heal—not just with function, but with feeling.

Every person is different. A child playing in the park, a teacher holding chalk, a tailor working with fine fabric, and a construction worker lifting bricks all use their hands in very different ways. Their muscle signals vary. Their daily needs are miles apart. Their lifestyles shape their movement patterns—and this is where old prosthetics fell short.

Designing for All: How AI Adapts to Every User, Every Lifestyle

One Size Doesn’t Fit All—and AI Makes Sure of It

Every person is different. A child playing in the park, a teacher holding chalk, a tailor working with fine fabric, and a construction worker lifting bricks all use their hands in very different ways. Their muscle signals vary. Their daily needs are miles apart. Their lifestyles shape their movement patterns—and this is where old prosthetics fell short.

Traditional designs often tried to make a single type of hand work for everyone. But with AI, we now have the power to change that. AI doesn’t force users to adapt to the hand—it helps the hand adapt to the person.

At RoboBionics, we see this every day. Our users come from all walks of life. Some are athletes. Some are artists. Some are school children. The way they use their bionic hand is completely unique. And our AI makes sure that the hand learns to suit them, not the other way around.

That means no more stiff, generic movements. No more one-grip-fits-all. With AI, a child can learn to grip a pencil without pressing too hard. A cook can stir soup without spilling. A student can switch from writing to typing with ease—all because the AI molds itself to their rhythm.

Age Is Just a Number, but Needs Are Real

Children and older adults are two groups that often get left out in high-tech design. Devices are usually made for average adults. But prosthetics must be more thoughtful, because limb loss doesn’t discriminate.

Children, for example, have fast-changing bodies and fast-changing minds. Their muscle strength evolves. Their coordination improves rapidly. AI systems designed for them need to be flexible, forgiving, and fun to use. That’s why we focus on gamified training and learning-based grip modes—so kids enjoy using their prosthetic hand, not dread it.

AI makes it possible to design bionic hands that grow smarter with the child. It adjusts to their growing muscles and changes in how they play or learn. And because it’s constantly learning, the child doesn’t have to relearn every time they grow. The hand keeps up.

Older adults, on the other hand, may have weaker signals, slower reactions, or certain limitations in movement. AI helps make their experience smoother and less tiring. It reduces the number of failed attempts, allows more predictable behavior, and compensates when muscle signals fluctuate due to age, fatigue, or illness.

This level of support builds confidence. It allows users of all ages to feel safe, understood, and respected by their prosthetic hand.

Cultural and Lifestyle Sensitivity

AI also helps prosthetic hands adapt to different cultural and lifestyle contexts. For example, eating with your hands is common in India. Folding clothes, carrying tiffins, or lighting a diya—all involve hand movements that are deeply rooted in tradition. A prosthetic hand should know how to support those.

Our AI systems are trained with local tasks in mind. We take input from real Indian users, in real homes, doing everyday things. The hand learns what you do, not what someone in a lab in another country does. Whether it’s holding a steel tumbler or gripping a scooter handle, our systems learn those actions through continuous use.

This kind of cultural understanding makes the technology feel familiar, not foreign. It blends into life instead of standing out.

Gender-Aware Grip Patterns and Design

Men and women often use their hands differently—not just in strength, but in motion, technique, and touch. AI can notice these small but important differences and adjust the grip force, hand speed, or sensitivity accordingly.

For example, someone doing embroidery needs a delicate, precise grip that doesn’t fatigue the hand. A factory worker might need more sustained strength over longer periods. AI customizes the prosthetic behavior so the user doesn’t have to think too much or adjust their own behavior. It does the heavy lifting of personalization.

We’re also paying attention to things like wrist angles for jewelry wearers, or how to handle light fabric during saree folding. These aren’t “standard tasks,” but for many, they are daily needs. AI allows prosthetic technology to become as diverse as the people using it.

Making Inclusion the Norm, Not the Exception

Ultimately, AI in prosthetics is doing something bigger than just improving grip. It’s making the world more inclusive. It’s saying, “Your life, your needs, your ways of doing things—they matter.”

It helps create prosthetic hands that aren’t just functional, but deeply familiar. Hands that move how you move, adjust to your pace, and understand your everyday reality. That’s not just tech innovation—it’s human dignity.

And it’s only the beginning.

Conclusion

AI is not just changing how prosthetic hands move—it’s changing what they mean. It’s turning tools into companions, responses into relationships, and simple motion into emotional freedom. At RoboBionics, we believe that every person deserves a hand that doesn’t just function but feels right. A hand that learns with you, understands you, and adapts to your unique life.

From predicting grip intent to fine-tuning pressure, from adjusting to your mood to fitting your lifestyle—AI is making bionic hands truly human again. And most importantly, it’s making advanced prosthetics more accessible, more personal, and more empowering.

Because when technology listens with empathy and learns with love, it doesn’t just change movement. It changes lives.

Ready to feel the future? Book a free demo and experience Grippy™ for yourself.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

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For the purposes of this Return and Refund Policy:

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The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

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We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
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We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

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We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

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  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.