Adapting Brain-Friendly Bionics to Indian Prosthetic Centers

Adapting Brain-Friendly Bionics to Indian Prosthetic Centers

In India, more people than ever before are receiving advanced prosthetic hands and limbs. But giving a device is only the first step. The real challenge is helping the brain and body learn how to use it.

This is where brain-friendly bionics come in. They are not just machines. They are tools designed to work with the way the brain learns. When prosthetic centers adapt their approach to include brain-based training, patients don’t just wear their devices—they use them with confidence and ease.

The good news? Indian centers can adopt these methods without needing expensive technology or massive investments. With the right mindset, simple tools, and structured routines, brain-friendly rehab can become part of everyday prosthetic care.

Let’s begin by understanding what brain-friendly bionics really mean—and why they matter for Indian patients.

What Makes a Prosthetic Brain-Friendly?

A Device That Works With the Brain, Not Against It

Most prosthetic devices are built for function.

Most prosthetic devices are built for function. They open, close, or grip. But a brain-friendly prosthetic goes beyond mechanics. It is designed to listen to the brain’s natural signals and respond in a way that feels smooth.

Instead of forcing the patient to adjust endlessly, the device meets the brain halfway. This reduces frustration and speeds up learning.

Myoelectric Signals as the Foundation

Brain-friendly bionics often use myoelectric technology. This means the prosthetic responds to tiny electrical signals created by the muscles in the residual limb.

When the patient thinks about moving, the brain sends signals to the muscles. The prosthetic then picks these signals up and turns them into motion.

This connection helps the device feel more natural. It makes the prosthetic behave more like an extension of the body rather than an external tool.

Feedback That Guides the Brain

Another key part of brain-friendly design is feedback. Without feedback, the brain feels disconnected from the prosthetic.

Some devices, like our Grippy™ with Sense of Touch™, allow patients to “feel” pressure or contact. This feedback loop helps the brain trust the hand and refine control over time.

Even simple cues, like vibration or sound, can help the brain learn faster. What matters is that the patient gets real signals to guide their movement.

Easy to Use in Daily Life

A brain-friendly prosthetic isn’t only about advanced features. It must also be practical. If it’s too heavy, uncomfortable, or complicated, the brain resists using it.

The simpler the device feels in everyday life, the more often the patient will use it. And the more they use it, the more the brain adapts.

This balance between smart technology and everyday usability is what makes a prosthetic truly brain-friendly.

Why Indian Prosthetic Centers Need to Focus on the Brain

The Device Alone Is Not Enough

In many Indian centers, patients receive their prosthetic hand

In many Indian centers, patients receive their prosthetic hand, learn the basics, and then leave. They may be told how to grip or open the hand but not how to train their brain to adapt.

Without brain-focused support, the patient struggles. The device feels foreign. Movements seem clumsy. Over time, many stop using the hand completely.

This isn’t a failure of the patient—or even the device. It’s a gap in how we approach rehab.

Neuroplasticity Decides Success

Neuroplasticity is the brain’s ability to rewire itself. Every new skill—from riding a bicycle to learning to write—depends on it.

For an amputee, neuroplasticity is what allows the brain to learn how to control a prosthetic. Each attempt builds new pathways, and each repetition makes them stronger.

If Indian prosthetic centers ignore this process, they risk leaving patients with devices their brains never truly accept.

Rural and Semi-Urban Patients Face Bigger Barriers

In rural India, the challenge is even greater. Many patients cannot travel often to the center. They may not have access to therapists or advanced rehab equipment.

Without simple, brain-friendly methods, these patients often abandon their devices quickly. The result is wasted investment and lost hope.

By focusing on brain-first rehab, centers can close this gap. Even simple routines and low-cost tools can keep the brain engaged.

Building Confidence Is as Important as Building Skill

When patients feel confident, they use their device more. But confidence doesn’t come only from successful movements. It comes from understanding what’s happening in the brain.

If a patient knows that clumsy, slow movements are part of the learning curve, they are more likely to keep trying.

Prosthetic centers that explain, encourage, and guide this process can turn early frustration into long-term success.

Steps Indian Centers Can Take to Introduce Brain-Friendly Rehab

Train Staff to Teach the Brain, Not Just the Hand

Most prosthetists and therapists are skilled at fitting devices and teaching basic functions. But brain-based rehab requires a shift in focus.

Staff should learn how neuroplasticity works, why repetition matters, and how to encourage patients when progress is slow.

Even a short training session or workshop can give them the language and confidence to explain brain adaptation clearly to patients.

Start With Small, Familiar Movements

When a patient first tries a bionic hand, don’t begin with complex exercises. Start with movements that feel natural—like gripping a tumbler, holding a spoon, or pressing two palms together.

The brain connects more quickly to tasks it already remembers. These familiar actions help the brain accept the prosthetic as useful, rather than foreign.

Once the patient gains confidence, you can introduce more complex, layered tasks.

Use Everyday Objects as Tools

Centers don’t need expensive rehab equipment. The best tools are already in the patient’s environment.

Plastic bottles, cloth towels, pencils, and cups can all be used to train grip, release, and rotation.

These objects are not only affordable—they also reflect real daily needs. Practicing with them helps patients carry their skills back home.

Make Sessions Short but Frequent

The brain learns best in small, repeated bursts. Long, exhausting sessions can lead to frustration and poor results.

Instead, focus on short sessions of 10–15 minutes, repeated multiple times a day if possible. This keeps the brain engaged without overwhelming it.

Encourage patients to continue small exercises at home so the learning doesn’t stop when they leave the center.

Track Progress in Simple Ways

Patients often feel like they are not improving, even when they are. This discourages them from continuing.

To solve this, track progress visually. Use a notebook, a wall chart, or even short video clips to show patients how their movements have improved over time.

Seeing their own progress builds motivation. It helps them believe the effort is paying off, even if the changes are small.

Making Brain-Friendly Rehab Affordable in Indian Centers

Focus on Mindset Before Machines

Many centers hesitate to introduce brain-focused

Many centers hesitate to introduce brain-focused rehab because they assume it requires costly technology. But the most important investment is not equipment—it’s mindset.

When staff understand that the brain is the key player, they begin to teach differently. They explain clearly, encourage consistently, and adjust training to focus on the brain’s needs.

This shift doesn’t cost money. It costs awareness. And once awareness is there, progress follows.

Build Low-Cost Rehab Kits

Instead of waiting for advanced tools, clinics can prepare simple kits with household objects. A small plastic bottle, a sponge ball, a steel tumbler, and a cloth towel are enough to create effective exercises.

These items are cheap, widely available, and easy for patients to use at home. More importantly, they connect rehab to real life, making practice meaningful.

Even a basic kit like this can transform training sessions into brain-friendly practice.

Use Mobile Phones for Feedback

Nearly every household in India has access to a smartphone. Clinics can use this simple tool for powerful results.

Patients can record themselves practicing and watch the video to see how their movements improve. They can share clips with their therapist for quick feedback, even if they live far away.

Families can also use the phone as a reminder tool—setting alarms for daily practice or using WhatsApp groups for accountability.

This is an affordable way to keep the brain engaged between clinic visits.

Create Group Sessions to Lower Costs

Instead of working with one patient at a time, clinics can organize small group sessions.

Patients can practice together, share stories, and encourage one another. This reduces the load on staff while giving patients a sense of community.

When patients see others struggling and improving, they feel less alone. This peer encouragement is priceless in building trust and confidence.

Partner With Local Innovators

India is full of startups and innovators designing affordable healthcare solutions. By partnering with local providers like RoboBionics, centers can access cost-effective bionic hands, muscle stimulators like BrawnBand, and gamified rehab apps.

These tools are designed to work in Indian conditions, with local patients, and within real budgets. Instead of importing expensive devices, centers can rely on homegrown solutions that balance quality with affordability.

Helping Patients Stay Consistent With Brain-Based Training

Explain the Journey Clearly

Many patients stop using their prosthetic

Many patients stop using their prosthetic because they don’t understand what to expect. They think the hand should work perfectly right away. When it doesn’t, they feel discouraged.

Clinics must explain upfront that the brain needs time. Tell patients: “In the beginning, it will feel strange. That’s normal. Each day you practice, your brain will learn more.”

This honesty prevents disappointment and keeps them motivated during the slower early weeks.

Celebrate Effort, Not Just Results

If patients feel success is only measured by perfect movement, they may give up quickly. But if effort is valued, they will continue trying.

Encourage staff to praise every attempt, even if the movement wasn’t smooth. Words like, “I see you’re working hard, and that’s progress” help patients feel safe to keep practicing.

This builds a learning mindset, where mistakes are seen as part of the journey, not proof of failure.

Connect Practice to Real-Life Goals

Abstract exercises can feel meaningless. But when practice connects to life goals, it becomes motivating.

For example, if a farmer wants to hold a sickle again, design tasks around gripping simple tools. If a student wants to write, make pencil practice part of rehab.

When patients see that every small step brings them closer to something meaningful, their brain engages more deeply—and their commitment grows stronger.

Involve Families in the Process

In Indian homes, family plays a central role in healing. But often, relatives unintentionally create pressure by saying things like, “Why can’t you do it yet?”

Teach families how to encourage gently. Show them how to guide practice without judgment. Give them simple instructions like, “Remind them to try, but don’t push too hard.”

When families become supportive partners, the patient feels less alone. This emotional safety makes the brain more willing to adapt.

Make Progress Visible

Sometimes patients don’t realize how far they’ve come. Clinics can use simple methods to make progress visible:

  • Record a short video at the start and another after a few weeks.
  • Use a chart to track the number of successful grips.
  • Take a photo of them completing a new task.

Seeing this growth builds hope. And hope is what keeps patients showing up, day after day.

The Future of Brain-Friendly Bionics in Indian Centers

A Shift From Devices to Experiences

For years, prosthetic care has focused mainly on giving the device itself. But the future of prosthetics in India lies in combining technology with experience.

Brain-friendly bionics represent this shift. They are not just about function but about how naturally the brain and body accept the device. Indian centers that embrace this approach will see higher adoption rates and happier patients.

Technology Designed for Indian Realities

Imported prosthetics often cost more than ten lakh rupees and are not designed for the needs of Indian patients. Many are too expensive, fragile, or difficult to repair.

But India now has affordable, locally made solutions like RoboBionics’ Grippy™. Built with 60 out of 64 components sourced in India, it balances advanced features with accessibility.

When combined with simple neuroplasticity training, these devices give rural and urban patients alike a real chance at long-term success.

Digital Rehab Tools Will Play a Larger Role

With smartphones in nearly every household, digital rehab is becoming more practical. Apps that gamify training, provide feedback, and track daily use can keep patients engaged even far from clinics.

For Indian centers, adopting these tools doesn’t require massive infrastructure. A basic phone and internet connection are enough.

Over time, these digital aids will allow clinics to extend their reach to villages and semi-urban areas, where consistent therapy is often missing.

Partnerships Will Drive Scale

The future will also depend on partnerships. Prosthetic centers alone cannot handle awareness, training, and follow-up. Collaborations with NGOs, startups, and local health workers will be key.

When communities, clinics, and innovators work together, brain-friendly rehab can reach every corner of the country.

This ecosystem approach will make prosthetic use more sustainable, ensuring devices are not abandoned but fully embraced.

A Future Where Confidence Is Standard

In the years ahead, success will not be measured only by how many devices are fitted but by how confidently patients use them.

The centers that thrive will be the ones that treat every fitting as the beginning of a learning journey, not the end. They will see themselves as trainers of the brain as much as providers of the hand.

And when patients walk out not just with a prosthetic but with the belief that they can master it—the future of Indian prosthetic care will be transformed.

Strategic Steps for Prosthetic Centers to Scale Brain-Friendly Bionics

Invest in Patient Education as a Core Service

For prosthetic centers in India

For prosthetic centers in India, education is not a “nice-to-have”—it is a strategic advantage. Most patients and families walk in with very little understanding of neuroplasticity. If you can explain it clearly, you immediately position your center as trustworthy and different from others.

Consider developing short orientation sessions, either in person or through simple video modules. These can be shown to every new patient and their family before they leave the clinic. This one-time investment in education will reduce dropouts, improve patient confidence, and increase word-of-mouth referrals.

When families understand the science behind brain-based rehab, they become partners in the process instead of passive observers. That partnership is what leads to long-term device adoption.

Turn Follow-Ups Into Relationship-Building Moments

Most prosthetic centers treat follow-ups as technical adjustments—fixing fit issues, tightening screws, or replacing parts. But in brain-friendly rehab, follow-ups are opportunities to strengthen relationships and improve patient retention.

During every follow-up, ask not only about the prosthetic but also about the patient’s experience:

  • What tasks are they struggling with?
  • How often are they practicing?
  • What emotional challenges are they facing?

These conversations build trust and create loyalty. A patient who feels cared for will return to your center even when competitors offer cheaper options.

From a business perspective, strong follow-up processes also generate repeat service revenue, accessory sales, and referrals.

Offer Low-Cost Rehab Packages as Add-Ons

Instead of limiting your role to fitting prosthetics, expand your service line with affordable brain-based rehab packages. These could include:

  • Weekly group practice sessions led by a therapist
  • Access to gamified rehab tools through your center
  • Printed or digital progress-tracking kits for families

Even a small, structured add-on can differentiate your clinic in the market. Families are more likely to choose a provider that doesn’t just sell a device but supports the full journey.

By pricing these packages affordably, you can increase accessibility for rural and semi-urban patients while creating a steady revenue stream for your business.

Partner With Schools, NGOs, and Local Health Programs

Many amputees in rural India don’t even know brain-based rehab exists. By building partnerships with schools, NGOs, and government health programs, prosthetic centers can reach far more people.

For example, you could run awareness workshops for local ASHA workers, provide demo sessions at community health camps, or collaborate with NGOs that already work with disabled communities.

These partnerships don’t just expand your patient base—they also build credibility. When a trusted community leader endorses your services, adoption rates increase significantly.

Leverage Digital Platforms for Scalability

While rural patients may not always visit frequently, many have access to smartphones. This creates a powerful opportunity for prosthetic centers.

Develop simple WhatsApp-based check-in programs, where patients send weekly updates or short practice videos. Create YouTube tutorials in regional languages to guide families through home exercises. Even a monthly SMS reminder can keep patients engaged.

By using digital platforms strategically, you extend your reach far beyond the walls of your clinic—without adding significant costs. This not only improves patient outcomes but also enhances your brand reputation as a modern, supportive provider.

Conclusion: Building Brain-Friendly Prosthetic Care in India

The Brain Is the Real Key

Every prosthetic fitting is more than a technical process

Every prosthetic fitting is more than a technical process. It is a conversation with the brain. If the brain learns, adapts, and trusts the device, the patient succeeds. If the brain struggles, even the best technology will fail.

This is why brain-friendly bionics are the future of prosthetic care in India. They make the patient’s brain an active partner in recovery, not a silent observer.

Small Changes Create Lasting Impact

The beauty of this approach is that it doesn’t demand expensive equipment or advanced labs. It requires awareness, patience, and simple, consistent routines.

Every center can start today—by explaining neuroplasticity to patients, using household objects for practice, tracking small wins, and involving families in the process.

These steps, while small, build confidence. They prevent devices from being abandoned. And they give patients a fair chance at independence.

India Can Lead the Way

With affordable, locally built solutions like RoboBionics’ Grippy™, and with a growing awareness of brain-based rehab, India is uniquely positioned to lead the world in accessible prosthetic care.

Our communities are strong. Our families are supportive. Our clinics are resourceful. By focusing on the brain as much as the body, we can turn these strengths into life-changing outcomes for amputees.

A Call to Action

If you are part of a prosthetic center, a rehabilitation clinic, or even a local health network—now is the time to act. Introduce brain-first methods into your daily practice. Teach your patients that every attempt counts. Show them that their brain is learning, even when progress feels slow.

At RoboBionics, we are here to support you. With our prosthetics, rehab tools, and gamified training apps, we help Indian centers do more—with less.

Together, we can make sure no prosthetic is left unused, no patient feels defeated, and no brain is left behind. Book a free demo with RoboBionics today.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
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We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

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TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.