Discover how 3D printing is revolutionizing prosthetic design with lightweight, affordable, and customizable solutions for a better quality of life.

How 3D Printing Is Changing the Game for Prosthetic Design

The world of prosthetics is transforming in ways we could only imagine a few decades ago. For those living with limb loss, these changes bring new hope and opportunities. At the heart of this transformation is 3D printing—a revolutionary technology that’s making prosthetics more accessible, affordable, and customizable than ever before.

Gone are the days when prosthetics were heavy, expensive, and hard to adapt to. With 3D printing, we’re seeing a shift toward lighter, highly personalized, and cost-effective designs.

Whether it’s a child needing a hand that grows with them or an athlete requiring a limb that supports intense activities, 3D printing opens doors to innovations we couldn’t dream of before.

Breaking Barriers in Prosthetic Design with 3D Printing

3D printing, also known as additive manufacturing, has disrupted traditional prosthetic design in several key ways. At its core, 3D printing works by layering material to create objects from a digital model. This process eliminates the need for heavy machinery or expensive molds, which have been the cornerstone of traditional prosthetics.

Personalization at Its Best

One of the biggest advantages of 3D printing in prosthetics is its ability to create custom designs for each individual. No two people have the same body shape, size, or needs, and prosthetics must reflect that.

Using a 3D scanner, a patient’s limb can be mapped with incredible accuracy. This data is used to create a perfectly fitting prosthetic that feels like a natural extension of the body.

For example, children who are still growing can benefit greatly from this customization. Instead of waiting years for a new prosthetic due to the high cost of traditional methods, a 3D-printed version can be updated more frequently and affordably.

Personalization at Its Best

Lightweight and Comfortable

Comfort is a critical factor in prosthetics. Traditional prosthetics are often made from heavy materials like metal, which can cause fatigue and discomfort over time. 3D printing allows for the use of lightweight materials such as specialized plastics, making prosthetics more comfortable to wear throughout the day.

Additionally, 3D-printed designs can incorporate ventilation holes and other ergonomic features that improve the user experience. This focus on comfort encourages users to wear their prosthetics consistently, improving their quality of life.

Reducing Costs, Increasing Access

Cost is a significant barrier for many people who need prosthetics. Traditional manufacturing methods require skilled labor, expensive materials, and complex equipment. All of this drives up the price, making prosthetics inaccessible for many.

3D printing dramatically reduces these costs by cutting down on material waste and automating much of the production process. A 3D printer only uses the exact amount of material needed to build the prosthetic, which minimizes waste. The lower cost of production makes prosthetics more accessible to people in low-income communities or developing countries.

Reducing Costs, Increasing Access

Speeding Up the Process

With traditional methods, creating a prosthetic can take weeks or even months. 3D printing speeds up this process significantly. Once the design is finalized, the prosthetic can be printed in a matter of hours or days.

This rapid production timeline is especially valuable for patients who have suffered recent injuries and need prosthetics quickly to regain their independence.

Enhancing Functionality Through Design Innovation

3D printing doesn’t just make prosthetics faster and cheaper; it also allows for incredible design innovations that improve functionality.

Advanced Joint Mobility

For prosthetic hands, fingers, and legs, movement is everything. 3D printing makes it possible to design complex joint mechanisms that mimic the natural range of motion.

This level of precision wasn’t always possible with traditional methods. Today, users can grip objects, type on keyboards, and even perform delicate tasks with their 3D-printed prosthetics.

Bionic Integration

Combining 3D printing with advanced technologies like sensors and actuators has paved the way for bionic prosthetics. These devices can respond to muscle signals or brain activity, allowing users to control them as they would a natural limb.

This seamless integration between the body and prosthetic offers a level of independence that was once unimaginable.

Aesthetic Appeal

In addition to functionality, aesthetics matter. Many users want their prosthetics to look natural or reflect their personality.

3D printing makes it easy to customize the appearance of a prosthetic, whether it’s adding a realistic skin tone or a unique design. Some users even choose vibrant colors and patterns that make their prosthetics a bold statement of individuality.

Transforming Rehabilitation with 3D-Printed Prosthetics

The journey to adapting to a prosthetic doesn’t end with fitting. Rehabilitation plays a crucial role in helping users integrate their new limb into daily life. Thanks to 3D printing, this process has also seen remarkable advancements.

Faster Prototyping for Trials

Before finalizing a prosthetic, it’s important to ensure it works perfectly for the user. 3D printing enables the creation of multiple prototypes quickly and at a lower cost. Users can try different designs to find the one that suits their mobility and lifestyle needs best.

This iterative process was much slower and more expensive with traditional methods, often leaving users stuck with suboptimal prosthetics.

Faster Prototyping for Trials

Gamified Rehabilitation Tools

3D printing isn’t limited to creating the prosthetics themselves. It can also be used to develop rehabilitation tools. For instance, custom-designed grips, toys, or exercise equipment can be printed to help users practice movements in a fun and engaging way.

At Robobionics, we’ve incorporated gamified home-based rehabilitation programs, making the process smoother and less intimidating for users of all ages.

Supporting Unique Requirements

Every prosthetic user has unique rehabilitation needs. A child may need tools to improve hand-eye coordination, while an athlete might focus on building strength and flexibility.

3D printing makes it possible to create personalized rehabilitation aids tailored to these specific requirements.

Creating Modular Rehabilitation Tools

With 3D printing, businesses can design and produce modular rehabilitation tools that adapt to users’ changing needs. For example:

Start users with simple tools to build foundational skills and gradually increase complexity. For instance, a series of gripping tools with varying resistance can help users improve dexterity and strength. Print interchangeable parts for tools, such as handles or weights, allowing therapists to tailor exercises for individual users.

Partner with occupational therapists to identify key rehabilitation goals and create toolkits that clinics can use to accelerate patient progress. Offer these as part of a subscription model for recurring revenue.

Creating Modular Rehabilitation Tools

Designing Rehabilitation Games

Gamification enhances motivation during rehabilitation. 3D-printed prosthetics can integrate with game-based tools that make therapy engaging and fun. Businesses can design:

Lightweight 3D-printed bands or add-ons can track user movements during exercises. These can connect to mobile apps, providing real-time feedback and progress tracking. Develop VR-compatible 3D-printed accessories, such as handles or buttons, to simulate real-world scenarios. Users can practice gripping, pushing, or pulling in a controlled environment.

Collaborate with software developers to build interactive apps or VR systems that integrate with your prosthetics. Offer bundled packages to clinics or end-users to stand out in the market.

On-Demand Production for Personalized Rehab Tools

Every user’s rehabilitation journey is unique, and 3D printing makes on-demand customization seamless. Instead of mass-producing generic tools, businesses can offer:

Allow clinics to request specific tools based on individual patients’ needs. For instance, if a patient struggles with buttoning shirts, a specialized assistive tool can be designed and printed. As a user progresses, tools can be modified to match their development, ensuring continued engagement and effectiveness.

Set up a streamlined digital workflow where clinics can upload patient data, specify requirements, and receive custom tools quickly. Use this model to build a strong relationship with rehab centers.

Empowering Home-Based Rehabilitation

Many users prefer rehabilitating in the comfort of their homes. Businesses can cater to this growing demand by developing 3D-printed rehabilitation kits that users can use independently. These kits might include:

Print tools with QR codes that link to video tutorials or step-by-step guides, ensuring proper use at home. Design lightweight and space-saving tools that fit easily into a home environment.

Provide subscription-based delivery of updated tools and guides as users advance. Market these directly to end-users or through clinics as add-on products.

Collaborating with Clinics for Prototyping and Training

Prosthetic businesses can build strong partnerships with rehabilitation clinics by offering prototyping services and training resources. Use 3D printing to:

Involve therapists in the design process to ensure tools meet practical rehabilitation needs. Provide 3D-printed demo kits and training materials to help clinics incorporate your products effectively into therapy programs.

Host workshops or webinars for clinics, demonstrating how 3D-printed tools can enhance their rehabilitation programs. Offer discounts or incentives for early adopters.

Making Sustainability a Priority

Another remarkable benefit of 3D printing in prosthetics is its contribution to sustainability. The traditional manufacturing of prosthetics often involves wasteful processes that use more material than necessary. 3D printing flips this approach by being inherently eco-friendly.

Circular Economy Through Material Reusability

3D printing offers a pathway to implementing a circular economy by reusing and recycling materials. Unlike traditional manufacturing, where excess material often becomes waste, 3D printing allows leftover materials from one project to be repurposed for future use.

Businesses can set up systems to collect unused or discarded 3D-printed parts and recycle them into new prosthetics or tools. Switching to biodegradable or compostable filaments ensures even discarded materials break down in an eco-friendly manner.

Partner with material suppliers to offer eco-friendly filaments as a standard option. Promote your use of sustainable materials as a key differentiator in your marketing efforts.

Localized Manufacturing for Reduced Carbon Footprint

By setting up localized 3D printing hubs, businesses can minimize transportation-related emissions. Prosthetics can be printed closer to the point of need, reducing the environmental impact of shipping and packaging.

Establish small-scale 3D printing units in regional clinics or urban centers, enabling faster and greener delivery. Instead of stocking inventory that may go unused, businesses can print prosthetics as orders come in, avoiding overproduction and waste.

Build partnerships with rehabilitation centers or clinics to house 3D printers on-site. Offer training programs to staff, empowering them to handle basic printing and adjustments for users locally.

Localized Manufacturing for Reduced Carbon Footprint

Eco-Friendly Design Innovations

3D printing allows businesses to incorporate eco-conscious designs that optimize material use and energy efficiency. This includes prosthetics that are:

Internal lattice structures can reduce material consumption without compromising strength or durability. Design prosthetics that serve multiple purposes, reducing the need for additional accessories or devices.

Work with engineers to develop templates for low-material, high-strength designs. Highlight these designs as part of your sustainability pledge to attract environmentally conscious customers.

Collaborating with Eco-Driven Partners

The sustainability movement thrives on collaboration. Partnering with other eco-conscious organizations or startups can help businesses innovate faster and adopt best practices.

Work with suppliers specializing in recycled or renewable filaments to reduce the environmental impact of your supply chain. Partner with organizations focused on sustainable healthcare to deliver eco-friendly prosthetics to underserved communities.

Establish a “green label” certification for your prosthetics, verified by third-party organizations, to validate your commitment to sustainability. Use this certification as a selling point to eco-conscious buyers.

Energy Efficiency in Production

While 3D printing is generally more energy-efficient than traditional methods, there’s still room to optimize. By focusing on energy conservation during the printing process, businesses can further minimize their environmental footprint.

Invest in advanced 3D printers with lower power consumption and optimized heating elements. Print multiple parts in a single session to reduce the energy required for multiple individual prints.

Regularly audit your printing facilities to ensure energy efficiency. Promote these efforts in your corporate social responsibility (CSR) reports to build trust with environmentally conscious stakeholders.

Building Brand Loyalty Through Sustainability

Sustainability isn’t just a strategy; it’s a powerful way to build loyalty and trust with customers. Consumers are increasingly aligning themselves with brands that reflect their values, and showcasing a strong commitment to the environment can enhance your reputation.

Share stories about how your eco-friendly prosthetics are making a difference—not just for users but for the planet. Host events or social media challenges that encourage users to participate in sustainable practices, such as recycling programs or tree-planting drives linked to prosthetic sales.

Create a monthly or quarterly newsletter dedicated to sustainability updates. Use this as a platform to connect with customers and showcase your achievements in eco-conscious manufacturing.

The Future of Prosthetics with 3D Printing

As technology continues to evolve, the potential for 3D printing in prosthetics is boundless. Advancements in materials science, artificial intelligence, and robotics will only enhance what’s possible.

Smart Prosthetics: Fusing Intelligence with Design

The next frontier in prosthetics combines 3D printing with artificial intelligence (AI) and sensor technology. These advancements promise a new level of functionality, enabling prosthetics to think, adapt, and respond.

AI-powered prosthetics will adapt in real time to users’ activities, such as increasing grip strength for carrying objects or improving flexibility for athletic activities. Embedded sensors can monitor vital metrics like muscle engagement and skin temperature, enhancing user comfort and safety.

Collaborate with AI and sensor developers to create modular smart prosthetics that users can upgrade as technology evolves. Launch prototypes targeting niche markets, such as athletes or heavy laborers, who need advanced functionalities. Build a subscription-based model for software updates and AI upgrades, keeping users engaged and ensuring their devices remain cutting-edge.

Distributed Manufacturing: Local Solutions for Global Needs

Decentralized 3D printing is poised to revolutionize prosthetic manufacturing, reducing logistical challenges and expanding access to underserved regions.

Establish regional printing facilities to deliver prosthetics faster while minimizing transportation costs and carbon footprints. Provide clinics with access to a cloud-based platform featuring customizable prosthetic designs, enabling on-demand printing at local facilities.

Partner with clinics and rehabilitation centers to deploy small-scale 3D printing setups, creating a network of localized production hubs. Offer licensing agreements for your digital design library, generating recurring revenue. Develop turnkey printing kits for clinics, complete with hardware, software, and training programs to facilitate rapid adoption.

Distributed Manufacturing: Local Solutions for Global Needs

Next-Generation Materials: Redefining Strength and Sustainability

Material innovation is paving the way for prosthetics that are stronger, lighter, and more sustainable. Future prosthetics will incorporate advanced materials to balance durability with user comfort.

Prosthetics made from polymers that can repair minor damages automatically, reducing the need for frequent replacements. Combining lightweight plastics with flexible metals to create prosthetics that offer enhanced performance in various conditions.

Invest in partnerships with material scientists to explore cutting-edge composites and polymers for your product line. Launch a sustainability-focused range using biodegradable or recycled materials to capture eco-conscious markets.

Use sustainability certifications and eco-friendly branding to differentiate your products, appealing to both individual users and institutional buyers.

Customization at Scale: Merging Function with Personalization

The ability to personalize prosthetics beyond functionality will become a defining factor in user satisfaction. Future designs will empower users to express themselves while meeting their practical needs. Offer removable covers with patterns, colors, or textures that users can swap based on mood or occasion. Tailor designs to resonate with cultural preferences, ensuring prosthetics are both functional and meaningful.

Develop an online customization tool where users can design their prosthetics, choosing colors, patterns, and add-ons. Create limited-edition collaborations with designers or brands to attract users seeking unique, stylish options.

Partner with e-commerce platforms or create your own to sell aesthetic accessories and prosthetic upgrades, generating a new revenue stream.

Digital Twin Technology: Precision Through Virtual Prototyping

Digital twin technology—virtual replicas of prosthetics linked to real-world data—is revolutionizing design and maintenance processes. Virtual testing of prosthetic designs in real-world scenarios can reduce production costs and improve product reliability. Digital twins can monitor wear and tear, notifying users or clinics when maintenance is required before issues arise.

Integrate digital twin capabilities into your product lifecycle management systems, enhancing efficiency and user satisfaction. Offer clinics predictive maintenance services as part of long-term care packages. Develop a platform where users can access real-time performance data for their prosthetics, creating transparency and fostering trust.

Expanding Market Access with Modular Prosthetics

Modularity is key to affordability and scalability. By creating prosthetics that can evolve with users’ needs, businesses can reach new markets and improve customer retention.

Offer a basic model that users can enhance with add-ons like advanced joints or sensors as their needs grow. Design models specific to regional requirements, such as climate resistance or cultural aesthetics.

Focus on emerging markets where traditional prosthetics are prohibitively expensive, positioning modular solutions as accessible alternatives. Establish flexible financing options like rent-to-own programs to increase adoption rates. Bundle modular prosthetics with user training and support services, ensuring users maximize the value of their investment.

Expanding Market Access with Modular Prosthetics

Conclusion

3D printing has truly revolutionized the field of prosthetics, breaking down barriers that once limited access, affordability, and personalization. By blending innovation with empathy, this technology is giving people with limb loss more than just a prosthetic—it’s giving them independence, dignity, and a renewed sense of purpose.

For those who have lived with the challenges of traditional prosthetics, 3D printing offers a brighter, more hopeful future. The ability to design prosthetics that are tailored to each individual’s needs—whether functional, aesthetic, or both—is transforming lives across the globe.

At Robobionics, we’re proud to be part of this revolution. Our flagship product, Grippy™, exemplifies the best of what 3D printing can offer: lightweight, ergonomic, and easy-to-use prosthetics that feel like a natural extension of the body. With innovations like gamified rehabilitation and NABL-certified quality, we’re making prosthetics not just tools, but partners in everyday life.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.