Understand the differences between passive and active prosthetics to make an informed choice based on your lifestyle and mobility requirements.

Passive Prosthetics vs. Active Prosthetics: Which One Is Better for You

Choosing the right prosthetic is a deeply personal decision, and it often comes down to understanding the differences between passive and active prosthetics. Both options offer distinct benefits, but the right choice depends on your lifestyle, goals, and priorities. Passive prosthetics focus on appearance and basic functionality, while active prosthetics deliver advanced motion and control.

This article dives into the features, advantages, and limitations of both passive and active prosthetics, helping you determine which one aligns best with your needs. Whether you’re exploring options for the first time or considering an upgrade, this guide will provide clarity and actionable insights to support your journey.

What Are Passive Prosthetics?

Passive prosthetics are designed primarily for appearance and support. These devices mimic the look of a natural limb, offering a realistic aesthetic that helps users feel confident in social and professional settings. While they lack active movement, passive prosthetics can stabilize objects, assist with balance, or act as a counterweight during daily tasks.

A Focus on Aesthetics

One of the standout features of passive prosthetics is their attention to detail. From lifelike skin tones to finely sculpted features, these devices are crafted to closely resemble a natural limb. This makes them ideal for individuals who prioritize appearance or want to minimize the visibility of their prosthetic.

At Robobionics, we specialize in creating passive prosthetics that balance realism with durability. Our designs are customized to match your skin tone, size, and anatomical details, ensuring a natural look that boosts your confidence in any environment.

Functional Support in Everyday Life

Although passive prosthetics do not move on their own, they are far from just cosmetic. These devices provide functional support by stabilizing objects or offering a helping hand during tasks that require two limbs.

For example, a passive prosthetic can hold a plate steady while the user cuts food with their natural hand or assist in balancing a shopping bag during errands.

Passive prosthetics are lightweight, comfortable, and easy to maintain, making them a practical choice for users who prefer simplicity. For businesses, emphasizing the versatility of these devices can help potential users see their value beyond aesthetics.

Functional Support in Everyday Life

What Are Active Prosthetics?

Active prosthetics are designed for functionality and movement. These devices use mechanical systems or electronic components to perform tasks, making them highly versatile and adaptive to the user’s needs. Active prosthetics include body-powered and myoelectric options, each offering unique features and benefits.

Enhanced Mobility and Precision

The primary advantage of active prosthetics is their ability to replicate the movements of a natural limb. Body-powered prosthetics use cables and harnesses to convert the user’s physical motions into mechanical movement, while myoelectric prosthetics rely on muscle signals to control electronic motors.

This dynamic range of movement allows users to perform complex tasks, from typing and writing to lifting objects or even using tools. At Robobionics, our active prosthetic designs prioritize intuitive control and seamless operation, ensuring that every motion feels natural and precise.

Expanding Possibilities for Users

Active prosthetics open doors to activities that might otherwise feel out of reach. Whether it’s participating in sports, pursuing hobbies, or handling demanding professional tasks, these devices provide the functionality needed to thrive.

For users with an active lifestyle or specific functional goals, active prosthetics offer a powerful way to regain independence and confidence.

Comparing Passive and Active Prosthetics

The decision between passive and active prosthetics often comes down to a combination of personal preference, lifestyle demands, and financial considerations. Each type has its strengths, and understanding their differences can help you make an informed choice.

Functionality and Purpose

Passive prosthetics excel in simplicity and aesthetics. They are best suited for individuals who prioritize appearance and basic support. These devices are often preferred by users who want a lifelike prosthetic to wear in social or professional settings, where functionality may be less critical.

Active prosthetics, on the other hand, are designed for users who require more functionality. Body-powered prosthetics offer durability and strength, making them ideal for manual tasks.

Myoelectric prosthetics, with their electronic controls, provide fine motor skills and versatility, allowing users to perform intricate tasks like typing, cooking, or handling delicate objects.

Functionality and Purpose

For businesses, emphasizing these distinctions is essential. Clearly communicating how each type addresses specific needs helps users make confident decisions.

At Robobionics, we guide our clients through a personalized assessment to ensure their prosthetic meets both their functional and emotional requirements.

Cost and Maintenance

Another key difference lies in the cost and maintenance of passive versus active prosthetics. Passive prosthetics are generally more affordable and require minimal upkeep. Their simple design eliminates the need for electronics or mechanical components, reducing the likelihood of repairs.

Active prosthetics, while offering greater functionality, are often more expensive due to their advanced technology. Myoelectric prosthetics, in particular, may require periodic maintenance, such as battery replacements or software updates.

For users considering active options, it’s important to weigh the long-term costs against the benefits.

For businesses, offering a range of pricing and financing options can make active prosthetics more accessible. Highlighting the durability and ease of care for passive prosthetics also ensures users see the value in simpler designs.

Adaptability to Different Lifestyles

Your daily routine and lifestyle play a significant role in determining which type of prosthetic is right for you. Passive prosthetics are lightweight and low-maintenance, making them ideal for users who prioritize comfort or have a less physically demanding lifestyle.

Active prosthetics are well-suited for users who lead dynamic lives or need enhanced functionality for work, hobbies, or recreation. Myoelectric devices, with their precise movements and adaptability, are particularly beneficial for individuals who engage in activities requiring dexterity.

At Robobionics, we work closely with users to assess their routines and recommend prosthetics that integrate seamlessly into their lives. This personalized approach ensures the chosen prosthetic enhances both mobility and confidence.

Factors to Consider When Making a Decision

Selecting a prosthetic is a major decision, and it’s important to consider multiple factors to ensure the best outcome. Your goals, physical needs, and long-term expectations should all influence your choice.

Level of Amputation

The level of amputation significantly impacts which prosthetic will work best for you. For users with a partial hand amputation, passive prosthetics can provide a natural appearance while offering basic support.

Active prosthetics, particularly myoelectric models, are often better suited for users who have lost their entire hand or forearm, as these devices provide greater versatility and control.

For businesses, educating users about how different prosthetics cater to varying levels of amputation is critical. Providing detailed consultations and demonstrations helps users feel informed and supported during the decision-making process.

Your Daily Needs

Consider how you plan to use your prosthetic in everyday life. If your primary focus is on appearance and basic assistance, a passive prosthetic might be the best fit. If you need a device for tasks like lifting, gripping, or performing fine motor activities, an active prosthetic is likely more appropriate.

For users with active or demanding lifestyles, active prosthetics offer the durability and functionality needed to keep up with their routines. For businesses, understanding these nuances and tailoring recommendations to each user’s lifestyle builds trust and satisfaction.

Financial Considerations

The cost of a prosthetic hand varies widely depending on the type and features. Passive prosthetics are typically more affordable, making them accessible to a broader range of users.

Active prosthetics, particularly myoelectric models, represent a higher investment but offer advanced capabilities that justify the cost for many users.

For businesses, offering transparent pricing and flexible financing options can make advanced prosthetics more attainable. At Robobionics, we focus on balancing affordability with quality, ensuring users receive maximum value regardless of their budget.

Financial Considerations

Strategic Opportunities for Businesses

For companies in the prosthetics industry, the growing demand for personalized and innovative solutions presents an opportunity to stand out. By focusing on user education, customization, and ongoing support, businesses can build lasting relationships with their customers.

Building a User-Centric Approach

One of the most effective ways businesses can differentiate themselves is by adopting a user-centric model. This involves going beyond the technical aspects of prosthetics to truly understand the emotional, functional, and aspirational needs of users.

Conducting in-depth consultations, gathering feedback, and involving users in the design process ensures that the final product is a perfect fit—not just physically, but also emotionally.

By making users active participants in their prosthetic journey, businesses can foster a sense of ownership and pride. For example, allowing users to customize aspects of their prosthetic, such as color, design, or features, creates a personalized experience that enhances satisfaction.

At Robobionics, we’ve seen how this approach not only builds confidence but also strengthens our relationship with users, turning them into advocates for our brand.

Leveraging Advanced Technologies

Innovation is at the heart of the prosthetics industry, and businesses that embrace cutting-edge technologies can unlock significant advantages.

From integrating AI for predictive customization to using 3D printing for rapid prototyping, these advancements enable companies to create prosthetics that are more precise, efficient, and accessible.

For example, the use of machine learning algorithms to analyze user movements can help design active prosthetics with better adaptability and responsiveness.

Similarly, digital modeling tools allow businesses to fine-tune passive prosthetics for an unparalleled level of realism. By investing in R&D and forming partnerships with tech pioneers, businesses can stay ahead of the curve and continuously improve their offerings.

Expanding Education and Awareness

Many potential users are unaware of the full range of prosthetic options available to them or may feel overwhelmed by the technicalities of choosing the right device.

Businesses can address this by focusing on education and awareness. Creating user-friendly content, such as video tutorials, interactive guides, or webinars, simplifies complex information and empowers users to make informed decisions.

Additionally, businesses can collaborate with healthcare professionals to ensure they are well-equipped to guide patients through the prosthetic selection process.

By providing training resources for clinicians, businesses not only enhance the user experience but also position themselves as trusted partners in the healthcare ecosystem.

Expanding Education and Awareness

Strengthening Post-Sale Engagement

The relationship between a business and its customers doesn’t end with the sale of a prosthetic—it’s the beginning of an ongoing journey. Offering robust post-sale support, such as maintenance services, regular check-ins, or additional training, ensures users get the most out of their prosthetic.

Businesses can also leverage technology to enhance post-sale engagement. For example, apps that provide usage tips, track performance metrics, or offer troubleshooting advice create a seamless connection between users and providers. This continuous support not only boosts user satisfaction but also builds brand loyalty.

At Robobionics, we emphasize the importance of post-sale care by maintaining open lines of communication with our users. This proactive approach has helped us refine our products and services while fostering long-term relationships.

Addressing Accessibility Challenges

While advanced prosthetics offer incredible benefits, cost and availability remain barriers for many users. Businesses can make a difference by exploring ways to improve accessibility.

For instance, adopting scalable production techniques like 3D printing can reduce manufacturing costs and allow for localized production in underserved regions.

Additionally, forming partnerships with non-profit organizations, government programs, or insurance providers can help bridge financial gaps. By advocating for improved insurance coverage and creating financing options, businesses can expand access to prosthetics for users from diverse socioeconomic backgrounds.

The Role of Rehabilitation in Maximizing Prosthetic Potential

Rehabilitation is a vital step in ensuring that users can adapt to and fully benefit from their prosthetic. Regardless of whether a user chooses a passive or active prosthetic, proper training and support are key to building confidence and maximizing functionality.

For businesses, offering comprehensive rehabilitation programs not only enhances user satisfaction but also reinforces the long-term value of their products.

Personalized Training for Passive Prosthetics

While passive prosthetics are often simpler to use, they still require adjustment periods. Users need to learn how to incorporate the prosthetic into their daily routines, such as using it to stabilize objects or balance their movements.

Training sessions should focus on specific tasks where the prosthetic can provide the most support, ensuring that users feel confident in their capabilities.

For businesses, providing resources like video tutorials, in-person training, or detailed guides can empower users to make the most of their prosthetic. Highlighting real-life examples of how others use passive prosthetics in creative ways can also inspire users to explore new possibilities.

Building Skills with Active Prosthetics

Active prosthetics, particularly myoelectric models, often come with advanced features that require practice to master. Users need to learn how to control the device through muscle signals or physical movements, which can feel unfamiliar at first.

Rehabilitation programs should focus on gradually introducing these features, starting with basic grips and progressing to more complex tasks.

For businesses, offering gamified training programs can make the learning process engaging and enjoyable. For example, exercises that reward users for achieving specific movements or tasks can help them build muscle memory while staying motivated.

At Robobionics, we integrate interactive training tools into our rehabilitation services, ensuring users feel supported every step of the way.

Encouraging Consistent Use

Adapting to a prosthetic is not a one-time event—it’s an ongoing journey. Encouraging users to practice with their prosthetic regularly, both in structured settings and during daily activities, is essential for building confidence and skill.

Businesses can play a role by scheduling regular follow-ups to check on the user’s progress and address any challenges they may face. Providing opportunities for additional training or adjustments reinforces the company’s commitment to the user’s success.

The Emotional and Social Impact of Prosthetic Choices

Selecting the right prosthetic hand has a profound effect on a user’s emotional well-being and social interactions. Beyond physical functionality, prosthetics can restore a sense of normalcy, boost self-esteem, and create opportunities for connection.

For businesses, recognizing and addressing these emotional dimensions is crucial to delivering truly impactful solutions.

Fostering Independence and Confidence

For many users, a prosthetic hand represents freedom—the ability to perform tasks independently and engage fully in life. Passive prosthetics offer aesthetic confidence, allowing users to navigate social situations with ease.

Active prosthetics, with their functional versatility, empower users to take on challenges they may have thought were no longer possible.

Businesses can emphasize this transformation in their messaging, showcasing how their prosthetics enable users to regain control and independence. Testimonials, before-and-after stories, and real-life demonstrations create powerful narratives that resonate deeply with potential users.

Fostering Independence and Confidence

Supporting Emotional Adjustment

Adapting to a prosthetic can be an emotional journey. Users may initially feel self-conscious or uncertain about how their prosthetic will integrate into their life. Businesses can help by creating resources that address these feelings, such as user guides that highlight common concerns and offer practical solutions.

At Robobionics, we also connect users with peer networks where they can share experiences and advice. These communities provide encouragement and help normalize the use of prosthetics, fostering a sense of belonging and support.

Enhancing Social Interaction

Prosthetics can open doors to social experiences that may have previously felt out of reach. For example, a myoelectric hand can enable users to participate in team sports, engage in creative hobbies, or confidently interact in professional settings.

Similarly, a passive prosthetic can offer aesthetic reassurance in formal or public environments, reducing feelings of self-consciousness.

Businesses can highlight these benefits by showcasing real-world scenarios where their prosthetics have positively impacted users’ social lives. At Robobionics, we take pride in celebrating our users’ achievements, reinforcing the message that prosthetics are not just tools—they are enablers of connection and fulfillment.

Developing More Inclusive and Adaptive Solutions

The future of prosthetics lies in inclusivity and adaptability. As user needs continue to evolve, businesses must focus on creating solutions that cater to a diverse range of individuals and lifestyles. This requires a commitment to innovation, accessibility, and user collaboration.

Embracing Customization

No two users are the same, and prosthetics should reflect this individuality. Offering customizable options, such as adjustable grips, modular components, or aesthetic variations, allows users to tailor their prosthetic to their preferences.

Businesses that prioritize customization not only enhance user satisfaction but also build stronger relationships with their customers.

At Robobionics, we work closely with users to ensure their prosthetic feels personal and empowering. From design consultations to post-delivery adjustments, our approach is centered on meeting individual needs.

Expanding Accessibility

Cost remains a significant barrier for many individuals seeking advanced prosthetics. Businesses can address this challenge by exploring scalable production methods, such as 3D printing, or partnering with non-profit organizations to provide subsidized options.

Offering flexible payment plans and advocating for improved insurance coverage are additional ways to make prosthetics more accessible.

At Robobionics, we are committed to affordability without compromising quality. By focusing on efficiency and innovation, we aim to bring advanced prosthetics to a wider audience.

Expanding Accessibility

Conclusion

The choice between passive and active prosthetics is not about finding a one-size-fits-all solution—it’s about identifying what works best for each individual. By understanding the strengths and limitations of both options, users can make informed decisions that align with their goals and lifestyles.

For businesses, the opportunity lies in providing not just products, but a complete support system that includes education, customization, and rehabilitation. At Robobionics, we are dedicated to creating prosthetics that empower users to live life on their terms.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.