Learn how to access financial aid programs and resources designed to support people with disabilities.

How to Access Financial Assistance for People with Disabilities

Navigating the financial challenges associated with living with a disability can feel overwhelming, but numerous resources are designed to help individuals and families find support. Whether you’re looking for help with medical expenses, assistive devices, or everyday living costs, financial assistance programs can provide the stability and relief you need. However, understanding and accessing these resources often requires patience, persistence, and a clear strategy.

In this article, we’ll explore actionable steps and strategies for accessing financial assistance, highlighting opportunities to make the process more straightforward and effective. Whether you’re an individual seeking support or a business looking to guide your customers, these insights can create a meaningful impact.

Understanding Financial Assistance for Disabilities

Financial assistance for people with disabilities comes in various forms, ranging from government subsidies and nonprofit programs to private grants and insurance benefits. Each type of aid is designed to address specific needs, whether it’s covering healthcare costs, adapting homes for accessibility, or supporting education and employment opportunities.

The Role of Government Programs

Government programs are often the first stop for individuals seeking financial assistance. These initiatives are designed to provide foundational support, ensuring that individuals with disabilities can access essential services and maintain a basic quality of life.

In India, for example, the government offers several schemes, such as the Disability Pension Program, which provides monthly financial aid to individuals with certified disabilities. Similarly, schemes like the National Trust Disability Insurance offer coverage for medical treatments and rehabilitation services.

Understanding eligibility criteria, required documentation, and application processes is crucial for successfully accessing these programs. Individuals should connect with local government offices or online portals dedicated to disability services for guidance.

Businesses can play a role by offering informational sessions or resources that simplify these processes for their customers. For example, hosting webinars that explain government schemes or providing downloadable guides can bridge knowledge gaps and empower users to take action.

Nonprofit and Charitable Organizations

Nonprofit organizations often complement government programs by addressing specific gaps in financial assistance. Many charities focus on providing mobility aids, covering educational expenses, or offering financial grants for individuals facing emergencies.

For instance, organizations like Goonj and HelpAge India provide targeted support, including assistive devices and healthcare funding. Collaborating with these organizations can help individuals access resources faster, while businesses partnering with nonprofits can amplify their outreach efforts and demonstrate their commitment to community welfare.

Nonprofit and Charitable Organizations

Private Grants and Scholarships

Private entities, including corporations and foundations, often fund grants and scholarships for individuals with disabilities. These opportunities may focus on education, entrepreneurship, or specific needs like assistive technology.

For example, many companies now offer scholarships for students with disabilities pursuing higher education or professional training. Similarly, some grants are designed to help individuals launch small businesses, promoting financial independence.

Applying for these opportunities often requires a detailed proposal or application. Offering workshops or templates that guide individuals through this process can make these opportunities more accessible and less daunting.

Navigating the Application Process

Accessing financial assistance often involves navigating a complex application process, which can be a barrier for many individuals. However, with the right preparation and approach, it’s possible to streamline this process and improve your chances of success.

Gathering Documentation

One of the most time-consuming aspects of applying for financial assistance is gathering the necessary documentation. This typically includes proof of disability, income statements, medical records, and identification documents. Ensuring that all paperwork is up to date and readily available can save time and prevent delays.

For individuals in India, obtaining a Disability Certificate from a recognized medical authority is often a prerequisite for accessing government schemes. This certificate serves as official proof of eligibility and can be applied for at district hospitals or specialty medical centers.

Businesses can assist by creating checklists or digital tools that help users organize and track their documents. For example, a mobile app that scans and stores important paperwork securely ensures users can access their information anytime.

Writing Effective Applications

A strong application highlights the applicant’s needs clearly and concisely, aligning them with the goals of the funding organization. Whether you’re applying for a government subsidy, nonprofit grant, or private scholarship, it’s essential to emphasize how the assistance will improve your quality of life or support specific goals.

For example, if applying for financial aid to purchase a prosthetic limb, detail how the device will enable greater mobility, independence, or employment opportunities. Providing supporting evidence, such as medical recommendations or quotes from suppliers, strengthens your case.

Businesses can offer workshops or one-on-one consultations to guide users through writing impactful applications. These initiatives not only empower individuals but also position the company as a supportive partner in their journey.

Writing Effective Applications

Seeking Guidance from Experts

If the application process feels overwhelming, seeking help from experts can make a significant difference. Disability rights organizations, legal aid services, or social workers often have experience navigating these systems and can provide valuable advice or even assist with filling out forms.

For businesses, building partnerships with such experts and offering their services as part of your customer support package adds value to your brand.

For example, a prosthetics manufacturer might collaborate with financial consultants who specialize in securing funding for assistive devices, providing a seamless experience for their clients.

Leveraging Crowdfunding Platforms

In recent years, crowdfunding has emerged as a popular alternative for individuals seeking financial assistance. Online platforms like Milaap, Ketto, or GoFundMe allow individuals to share their stories and raise funds from a global audience.

Crafting a Compelling Campaign

The success of a crowdfunding campaign often depends on the story behind it. Sharing your journey, the challenges you face, and how financial assistance will make a difference creates an emotional connection with potential donors. Including photos, videos, or testimonials adds authenticity and increases engagement.

Transparency is key—clearly outline how the funds will be used and provide updates as you reach milestones. For instance, if raising money for a mobility aid, include a breakdown of costs and share progress once the device is purchased.

Businesses can support these efforts by promoting crowdfunding campaigns through their networks or offering matching donations. Highlighting these initiatives in marketing materials reinforces the company’s commitment to community welfare.

Reaching the Right Audience

Targeting the right audience is crucial for a successful crowdfunding campaign. Sharing your story on social media, disability-focused forums, or local community groups ensures that your campaign reaches individuals who are more likely to empathize and contribute.

For businesses, offering a platform for customers to share their campaigns—such as a dedicated page on your website or newsletter—demonstrates a deep connection to your community.

Reaching the Right Audience

Maximizing Employment Benefits

Employment can provide significant financial stability and access to additional resources for individuals with disabilities. Understanding workplace benefits and advocating for necessary accommodations can make a substantial difference in managing expenses and achieving independence.

Understanding Disability-Inclusive Workplace Policies

Many organizations today offer disability-inclusive policies designed to support employees with disabilities. These may include flexible working hours, accessible workplace modifications, or stipends for assistive technologies. Understanding these policies and how they apply to your specific needs is crucial for maximizing available benefits.

For example, some employers provide financial assistance for transportation or adaptive tools, which can significantly reduce out-of-pocket expenses. Reaching out to HR departments and discussing available accommodations ensures you’re making the most of these opportunities.

For businesses, offering comprehensive disability-friendly policies and actively promoting them can attract and retain talented employees. Providing detailed handbooks or onboarding sessions that explain these benefits demonstrates your commitment to inclusivity.

Leveraging Tax Benefits

In India, individuals with disabilities may be eligible for tax deductions under Section 80U of the Income Tax Act. Similarly, guardians of dependents with disabilities can claim deductions under Section 80DD. These provisions help reduce the financial burden of medical expenses, assistive devices, and caregiving services.

Understanding and utilizing these tax benefits is essential for managing finances effectively. Seeking advice from a financial consultant or using accessible tax-filing software can simplify the process.

Businesses can enhance awareness of these benefits by offering financial planning sessions or partnering with tax experts to provide tailored advice to their clients. Such initiatives position the business as a trusted resource for long-term financial stability.

Community-Based Support Systems

Building connections with local and online communities can open doors to financial resources, emotional support, and practical advice. These networks often serve as a bridge between individuals and funding opportunities, creating a collective effort to overcome financial challenges.

Disability Advocacy Groups

Advocacy groups play a pivotal role in connecting individuals with funding sources and support services. These organizations often have in-depth knowledge of available financial assistance programs and can guide members through application processes.

For instance, groups like National Centre for Promotion of Employment for Disabled People (NCPEDP) in India offer resources for accessing employment benefits, education grants, and healthcare subsidies. Engaging with these organizations ensures you stay informed about the latest opportunities.

Businesses that collaborate with advocacy groups can extend their reach and provide enhanced value to customers. Hosting joint events or sharing these organizations’ resources through your platform demonstrates a shared commitment to supporting the disability community.

Disability Advocacy Groups

Peer Support Networks

Peer networks offer a unique form of assistance, where individuals share their experiences, advice, and resources. These networks often highlight lesser-known funding opportunities or provide referrals to helpful contacts.

For example, joining an online forum dedicated to assistive technology might lead to discovering a grant that funds prosthetic devices. Similarly, local disability support groups often have members who can recommend reliable services or navigate specific funding challenges.

Businesses can foster these connections by creating community spaces—whether virtual or physical—where users can interact, share insights, and learn from one another.

Offering tools for seamless communication, such as dedicated apps or forums, strengthens these networks and enhances your brand’s role in building inclusive communities.

Planning for Long-Term Financial Security

While short-term financial assistance addresses immediate needs, planning for long-term stability ensures lasting independence. Developing a financial strategy that accounts for future expenses and emergencies is an essential part of navigating life with a disability.

Establishing Savings Goals

Creating a savings plan tailored to your specific needs provides a financial safety net for unexpected expenses. Whether it’s setting aside funds for medical emergencies, home modifications, or travel, having clear goals makes saving more achievable.

For individuals, consulting with financial advisors who specialize in disability planning can offer personalized insights. Businesses can support this by partnering with financial institutions to offer accessible savings plans or educational workshops on financial literacy.

Exploring Insurance Options

Health and disability insurance play a critical role in mitigating financial risks. Policies that cover rehabilitation, assistive devices, or loss of income due to disability provide essential protection against unforeseen circumstances.

Researching policies that align with your needs and seeking guidance from insurance professionals ensures you choose the right coverage. For businesses, collaborating with insurance providers to offer tailored plans or group discounts for customers adds significant value.

Bridging Financial Gaps with Microloans and Supportive Lending

When immediate financial assistance isn’t readily available, microloans and supportive lending options can provide a practical solution. These programs are particularly beneficial for individuals seeking funding for small businesses, assistive devices, or urgent needs.

Accessing Microloans for Entrepreneurs

For individuals with disabilities interested in entrepreneurship, microloans can be a stepping stone toward financial independence. Programs like the Micro Units Development and Refinance Agency (MUDRA) scheme in India offer small loans to support business startups, empowering individuals to turn their ideas into reality.

These loans often come with favorable interest rates and flexible repayment terms, making them accessible to first-time borrowers. Entrepreneurs can use these funds to purchase equipment, secure working capital, or invest in marketing strategies that help grow their ventures.

Businesses can collaborate with microfinance institutions to create initiatives that support disabled entrepreneurs. For example, offering mentorship or resources that complement these loans fosters a holistic approach to empowerment while positioning the business as a partner in success.

Understanding Supportive Lending Programs

Supportive lending programs are designed to meet the specific needs of people with disabilities, focusing on accessible repayment structures and tailored funding options. These programs often include grants or interest-free loans for purchasing assistive technology, making home modifications, or covering healthcare costs.

For instance, the Differently Abled Welfare Loan Scheme by various state governments in India provides financial assistance for equipment like wheelchairs or hearing aids. Understanding the eligibility requirements and terms of such programs ensures you maximize their benefits.

Businesses can enhance accessibility to these programs by offering consultations or creating partnerships with lending institutions. Simplifying the application process and providing step-by-step guidance builds trust and ensures users feel supported throughout their journey.

Understanding Supportive Lending Programs

Partnering with Technology to Find Opportunities

Technology has become an indispensable tool for accessing financial assistance, providing platforms that connect individuals with resources and opportunities. Leveraging technology not only simplifies the process but also empowers users to take control of their financial planning.

Financial Assistance Portals

Online portals dedicated to disability services offer centralized access to information about financial aid programs, grants, and subsidies. Platforms like Sugamya Bharat Abhiyan and other government-driven websites in India enable users to explore resources and apply for assistance with ease.

These platforms often include features like eligibility calculators, document upload tools, and real-time updates on application status. Businesses that integrate these tools into their websites or apps can enhance user experience and reinforce their role as facilitators of accessibility.

Apps for Financial Management

Mobile apps designed for financial management simplify budgeting, tracking expenses, and planning for future needs. Features like automated savings, expense categorization, and reminders for bill payments help individuals stay on top of their finances.

For people with disabilities, apps that incorporate accessibility features—such as voice commands, screen readers, or simplified navigation—ensure that financial tools remain inclusive.

Businesses can collaborate with app developers to create tailored solutions, further solidifying their reputation as advocates for inclusivity and independence.

Advocating for Systemic Change

While individual efforts are essential, systemic change plays a critical role in ensuring that financial assistance becomes more accessible and equitable for people with disabilities. Advocacy at both the local and national levels can drive improvements in funding availability, program transparency, and public awareness.

Raising Awareness

Educating communities about the challenges faced by people with disabilities and the importance of financial assistance is vital. Awareness campaigns, workshops, and social media initiatives can highlight the impact of these programs and encourage broader participation.

Businesses can contribute by sharing success stories, funding research on financial inclusion, or hosting events that bring together stakeholders from different sectors. These efforts amplify the conversation around disability rights and financial empowerment.

Collaborating with Policymakers

Working with policymakers to improve existing financial assistance programs or create new ones ensures that systemic barriers are addressed effectively. For example, advocating for simplified application processes, expanded eligibility criteria, or increased funding allocations makes these resources more accessible.

Businesses that engage in policy advocacy demonstrate a long-term commitment to creating inclusive environments. Partnering with disability organizations to present data-driven insights or success case studies strengthens the case for change and positions the business as a leader in social responsibility.

Driving Innovation Through Policy Advocacy

One of the most impactful ways to advocate for systemic change is by influencing policy innovations that reflect the evolving needs of the disability community. Policies that promote increased funding, broaden eligibility criteria, or simplify application processes directly address many of the barriers individuals face.

For example, pushing for digital-first platforms for financial assistance applications ensures accessibility for individuals who may struggle with traditional paperwork.

Businesses can play a strategic role by contributing data and insights to policymakers. Sharing customer feedback, usage trends, and case studies related to financial aid programs can provide concrete evidence of what works and where improvements are needed.

For instance, a prosthetics manufacturer like Robobionics might highlight the financial strain customers experience when seeking mobility aids and propose targeted subsidies to mitigate these challenges.

Driving Innovation Through Policy Advocacy

Establishing Public-Private Partnerships

Collaboration between public entities and private organizations can accelerate systemic change. Public-private partnerships (PPPs) leverage the resources, expertise, and networks of both sectors to create programs that address the unique needs of the disability community.

For example, governments can partner with businesses to deliver grants for assistive devices or expand access to employment opportunities.

For businesses, engaging in PPPs offers a chance to align corporate goals with social impact. By co-developing initiatives that reduce financial barriers—such as subsidized prosthetic limbs or co-branded educational programs—companies can enhance their reputation while driving tangible results.

Additionally, these partnerships can include capacity-building efforts, such as training government staff on accessibility or funding infrastructure improvements for public services.

Conclusion

Accessing financial assistance as a person with a disability is about more than just funding—it’s about creating opportunities, achieving independence, and building a future full of potential. Whether through government programs, nonprofit organizations, or innovative technologies, the resources available today are paving the way for a more inclusive world.

For individuals, the journey requires persistence, resourcefulness, and a willingness to seek out guidance and support. By understanding the options available and leveraging tools to simplify the process, you can unlock opportunities that enhance your quality of life.

For businesses, supporting this journey is not just an act of corporate responsibility—it’s an opportunity to create lasting impact. By offering accessible products, fostering partnerships, and advocating for systemic improvements, companies can become catalysts for change, empowering people with disabilities to thrive financially and beyond.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.