Learn safe and effective cleaning techniques to keep your prosthetic limb in excellent condition without causing damage.

How to Clean Your Prosthetic Limb Without Damaging It

Prosthetic limbs are life-changing devices that restore mobility and independence to those who rely on them. Just like any other essential tool, keeping your prosthetic limb clean is crucial for its performance and longevity. Proper cleaning also ensures that your skin stays healthy and free from irritation. But with so many materials and components involved, you might wonder, “How can I clean my prosthetic limb without causing damage?”

In this guide, we’ll walk you through easy and safe methods to clean your prosthetic limb. We’ll explain how to care for its different parts, what cleaning products to use, and how to maintain it for a long and dependable life. By the end of this article, you’ll feel confident knowing how to keep your prosthetic in top shape.

Why Cleaning Your Prosthetic Limb Matters

Your prosthetic limb is more than just a tool; it’s a part of your daily life. Regular cleaning is essential not only to maintain the functionality of the prosthetic but also to protect your health. Dirt, sweat, and bacteria can accumulate over time, leading to unpleasant odors, skin irritation, or even infections.

Preventing Skin Problems

The skin in contact with your prosthetic is sensitive and can become irritated if not cared for properly. Sweaty liners or sockets can create a moist environment, which bacteria love.

Cleaning removes this buildup, helping to prevent rashes, pressure sores, and other skin conditions. Healthy skin ensures a better fit and a more comfortable experience.

Ensuring Long-Term Performance

Prosthetics, especially advanced ones like bionic hands or legs, involve delicate materials and components. Dirt or debris trapped in joints, sensors, or moving parts can cause wear and tear.

Regular cleaning prevents these issues and extends the life of your device, ensuring it works as intended for as long as possible.

Ensuring Long-Term Performance

The Basics of Prosthetic Limb Cleaning

Cleaning your prosthetic limb doesn’t have to be complicated. Understanding the materials and components of your device will help you choose the right cleaning techniques and products. Always refer to your prosthetist’s instructions for specific guidelines, but here are some general principles.

Know Your Prosthetic Materials

Prosthetic limbs are typically made from materials like carbon fiber, silicone, plastic, or aluminum. Each material has unique cleaning needs.

For example, carbon fiber is durable but can be damaged by abrasive scrubbers, while silicone liners require gentle handling to avoid tears. Knowing what your prosthetic is made of helps you avoid common cleaning mistakes.

Cleaning Frequency

How often you clean your prosthetic depends on how much you use it and your lifestyle. For example, if you lead an active life or live in a hot climate, cleaning daily is a good idea.

On the other hand, occasional users may only need to clean their prosthetic a few times a week. Establishing a routine ensures your device stays clean without overdoing it.

Step-by-Step Guide to Cleaning Different Prosthetic Parts

Prosthetic limbs consist of multiple components, each requiring a slightly different cleaning approach. Let’s break down the process so you know exactly how to care for each part.

Cleaning the Socket

The socket is the part that comes into direct contact with your skin, making it one of the most important areas to clean. Use a soft, damp cloth and mild soap to wipe the interior surface thoroughly.

Avoid soaking the socket in water, as excess moisture can weaken adhesives or cause rust in nearby components. Dry it completely with a clean towel before reassembly.

Caring for Liners

Liners are typically made from silicone or gel, providing a cushioned fit between your residual limb and the prosthetic socket. To clean the liner, rinse it with lukewarm water and a mild soap.

Never use hot water, as it can damage the material. Pat the liner dry with a soft towel and leave it to air-dry completely before reattaching it to the prosthetic.

Safe Products for Cleaning Your Prosthetic

Choosing the right cleaning products is key to maintaining your prosthetic without damaging it. Avoid harsh chemicals like bleach or ammonia, as they can degrade materials over time. Instead, opt for mild, fragrance-free soaps or specialized prosthetic cleaning solutions recommended by your prosthetist.

What to Avoid

Products containing alcohol or strong detergents might seem effective, but they can dry out or damage the prosthetic materials. Abrasive scrubbers or steel wool are also a big no, as they can scratch or weaken the surface of your prosthetic.

Safe Alternatives

Simple, unscented hand soap and warm water are often enough for regular cleaning. If you need a deeper clean, ask your prosthetist for recommendations. Many companies also produce cleaning wipes specifically designed for prosthetics, which are gentle yet effective.

Drying and Storing Your Prosthetic Limb

Once your prosthetic limb is clean, proper drying and storage are just as important to prevent damage and ensure it stays in good shape.

Drying Techniques

Never use a hairdryer, heater, or direct sunlight to speed up drying, as excessive heat can warp or weaken certain materials. Instead, use a clean towel to pat dry the prosthetic and its components. For areas that are hard to reach, like joints or sensors, consider using a soft microfiber cloth or compressed air.

Storage Tips

Store your prosthetic in a cool, dry place away from direct sunlight or humidity. If you have a bionic limb with electronics, ensure it’s stored in a way that protects the sensitive parts from dust and moisture. Keeping the prosthetic in its designated case, if provided, is an excellent habit to form.

Storage Tips

How to Handle Electronic Components in Bionic Prosthetics

If you use an advanced prosthetic limb like the Grippy™ bionic hand, extra care is needed when cleaning electronic components. These parts are sensitive to water and chemicals, so a different approach is required to avoid damage while ensuring cleanliness.

Cleaning Sensors and Joints

For electronic prosthetics, focus on keeping the sensors, joints, and connectors free of dirt and debris. Use a dry, lint-free microfiber cloth to gently wipe these areas.

If necessary, slightly dampen the cloth with water—never apply water directly to the device. Avoid cleaning solutions unless specified by the manufacturer or your prosthetist.

Protecting Against Moisture

Moisture is one of the biggest threats to bionic prosthetics. Even minor water exposure can cause malfunctions in the electronics.

If your prosthetic is waterproof, confirm its water resistance rating before exposing it to any liquid. If it’s not waterproof, consider using a protective cover for activities like washing dishes or being in rainy environments.

Spotting and Preventing Damage During Cleaning

Cleaning your prosthetic limb is also a great opportunity to inspect it for wear and tear. Catching issues early can save you from costly repairs or replacements down the road.

What to Look For

As you clean, examine all parts of your prosthetic for cracks, loose components, or unusual wear. Check the liner for any tears or thinning areas, and inspect the socket for discoloration or warping. If you notice any strange noises, stiffness in joints, or reduced functionality, these could be signs of a problem that needs attention.

When to Seek Professional Help

If you identify any damage, contact your prosthetist or the team at Robobionics for assistance. Don’t attempt DIY repairs, as this could void your warranty or cause further damage. Regular professional check-ups are also a good way to ensure your prosthetic is in top condition.

When to Seek Professional Help

Skin Care Tips When Using a Prosthetic Limb

Keeping your skin healthy is just as important as maintaining the prosthetic itself. Proper hygiene and care go hand-in-hand to prevent irritation and discomfort.

Daily Hygiene Practices

Wash the area where your prosthetic touches your skin daily with mild soap and water. Pat it dry with a clean towel, avoiding rough scrubbing. This helps remove sweat, dirt, and bacteria, reducing the risk of skin issues.

Dealing with Sweat and Odor

Sweating is a common issue for prosthetic users, especially in warm climates. To manage this, use breathable liners and consider applying an antiperspirant designed for sensitive skin. If odor becomes a concern, thoroughly clean your prosthetic components and allow them to air out regularly.

Common Mistakes to Avoid When Cleaning Your Prosthetic Limb

Even with the best intentions, certain cleaning habits can do more harm than good. Being aware of these mistakes can save you time, money, and unnecessary stress.

Overusing Cleaning Products

Using too much soap or cleaning solution might seem like a good idea, but it can leave behind residues that irritate your skin or damage your prosthetic. Stick to a small amount of mild soap or the recommended cleaner for best results.

Skipping Routine Maintenance

It’s easy to overlook cleaning when life gets busy, but neglecting routine care can lead to bigger problems down the line. Set a reminder or include cleaning as part of your daily or weekly routine to ensure consistency.

How Robobionics Supports Your Prosthetic Maintenance

At Robobionics, we understand how important it is to keep your prosthetic limb clean and functional. That’s why we offer guidance, maintenance support, and products tailored to your needs.

Expert Advice at Every Step

Our team is here to answer any questions about cleaning, maintenance, or repairs. Whether you’re unsure about the right cleaning products or need tips for caring for your Grippy™ bionic hand, we’ve got you covered. Book a consultation or demo today to learn more about maintaining your prosthetic.

Expert Advice at Every Step

Repair and Replacement Services

If your prosthetic needs professional attention, Robobionics provides fast, efficient repair and replacement services. Unlike imported alternatives, our locally manufactured products ensure quicker turnaround times and affordable pricing. Don’t wait—contact us today to schedule a service appointment.

Embracing a Routine That Works for You

Caring for your prosthetic limb doesn’t have to feel like a chore. By incorporating cleaning and maintenance into your regular routine, you’ll not only protect your investment but also ensure a more comfortable, reliable experience every day.

Start Small and Build Consistency

For many prosthetic users, the idea of frequent maintenance might feel overwhelming at first. Starting small can help build confidence and turn cleaning into a natural habit. Begin by cleaning the components that come into direct contact with your skin, such as the liner or socket.

Once this becomes part of your daily routine, expand to other areas like joints or mechanical components. Businesses working with new users can encourage this gradual approach through step-by-step guidance during initial fittings or rehabilitation sessions.

Consistency is key. Designating a specific time for cleaning, such as after removing the prosthetic at the end of the day, helps integrate this task into the user’s schedule. Businesses can go further by providing visual guides or personalized cleaning schedules tailored to individual clients.

Educate on the Why, Not Just the How

Understanding the importance of cleaning often motivates users to prioritize it. Businesses can create a more engaged customer base by educating them on the long-term benefits of proper prosthetic maintenance.

Explain how regular cleaning prevents expensive repairs, extends the life of the prosthetic, and improves daily comfort. Sharing real-life success stories from other users can also inspire individuals to take their cleaning routines seriously.

For businesses, this is an opportunity to go beyond product sales and provide value-added services. Hosting workshops, creating informational videos, or distributing easy-to-read pamphlets on cleaning tips can reinforce the message and build trust with customers.

Leverage Technology and Tools for Better Results

Incorporating tools or technology can make prosthetic cleaning more efficient and less tedious. For instance, small UV sanitizers designed for medical devices can be used to disinfect liners or sockets quickly and effectively. Similarly, microfiber cleaning cloths or compressed air cans are excellent for delicate parts like joints or sensors.

Businesses that work with prosthetic users can consider bundling cleaning accessories with their products. For example, offering cleaning kits tailored to specific prosthetics not only adds convenience but also demonstrates a commitment to the user’s long-term care. Educating users on how to properly use these tools during their routine can further streamline the process.

Adapt the Routine to Changing Needs

A cleaning routine should evolve with the user’s life. For instance, seasonal changes might affect how often certain components need cleaning—warmer weather may require more frequent maintenance due to sweat and humidity.

Similarly, transitioning to new activities, like starting a fitness program, could introduce additional wear and tear that demands closer attention.

Businesses can support this adaptability by maintaining regular follow-ups with their clients. Check-ins, whether through phone calls, emails, or in-person visits, can help identify any new challenges the user faces and offer updated cleaning strategies.

Offering loyalty programs that include periodic maintenance check-ups or discounted replacement parts can also encourage ongoing engagement.

Adapt the Routine to Changing Needs

Create a Support Network

Maintaining a prosthetic limb can sometimes feel isolating, especially for first-time users. Establishing a support network can ease this burden.

Businesses can facilitate connections among users by organizing community events, virtual meet-ups, or discussion forums. These platforms allow users to share their experiences and exchange tips, including innovative ways to make cleaning more manageable.

For businesses, fostering this sense of community strengthens relationships with customers and enhances brand loyalty. Offering group resources or shared guides can ensure users feel supported not just during purchase but throughout their prosthetic journey.

Adapting Your Cleaning Routine to Your Lifestyle

Every prosthetic user has unique needs, and your cleaning routine should reflect your lifestyle. Whether you’re a fitness enthusiast, a busy professional, or someone navigating extreme weather conditions, tailoring your approach can make a big difference.

For Active Users

If you engage in activities like running, swimming, or sports, your prosthetic will naturally encounter more sweat, dirt, and wear. Clean your prosthetic limb immediately after intense activities to prevent buildup. For water sports, ensure your prosthetic is water-resistant or use a waterproof cover. Dry thoroughly after each session to avoid rust or mold.

For Warm Climates

In humid or hot environments, sweat and bacteria can accumulate faster, leading to skin irritation and odor. Increase your cleaning frequency and focus on keeping liners and sockets dry. Consider using a moisture-absorbing product or silica gel packets in your prosthetic storage area to control humidity.

Gamified Rehabilitation

At Robobionics, we believe that maintaining and adapting to your prosthetic limb should feel empowering, not overwhelming. That’s why we incorporate gamified rehabilitation programs into our services. These programs can help you adapt faster to your prosthetic while reinforcing healthy habits, including regular cleaning and maintenance.

How Gamification Helps

Through interactive games and activities, you can practice daily prosthetic routines in a fun, stress-free way. These programs encourage consistent cleaning habits by integrating them into your overall care regimen. Plus, they make learning new tasks with your prosthetic limb more engaging and intuitive.

Myths About Prosthetic Limb Cleaning

When it comes to cleaning prosthetics, misinformation can lead to confusion and mistakes. Let’s address some common myths to help you care for your device confidently.

“Prosthetics Don’t Need Regular Cleaning”

One of the biggest myths is that cleaning isn’t necessary unless your prosthetic looks dirty. In reality, even if your prosthetic appears clean, sweat and bacteria can accumulate on the surfaces. Regular cleaning is essential to maintain hygiene and prevent long-term damage.

“Any Cleaner Works Fine”

Not all cleaning products are safe for prosthetics. Harsh chemicals can weaken materials or irritate your skin. Always choose mild soaps or prosthetic-specific cleaners for safe and effective results.

“Waterproof Means Maintenance-Free”

While waterproof prosthetics are designed to withstand moisture, they still require regular cleaning. Saltwater, chlorine, or dirt can corrode parts over time, so it’s important to clean and dry your device thoroughly after exposure.

“Waterproof Means Maintenance-Free”

Taking Proactive Steps for Longevity

Beyond daily cleaning, there are proactive measures you can take to extend the life of your prosthetic limb and keep it functioning at its best.

Schedule Regular Check-Ups

Routine inspections by your prosthetist are vital. They can identify issues you might miss and recommend adjustments to improve your prosthetic’s fit and performance. At Robobionics, we offer comprehensive evaluations to ensure your device stays in peak condition.

Invest in Spare Parts

Having spare liners or components on hand can save you time and stress if something wears out or gets damaged. Speak with your prosthetist about which parts are most likely to need replacements and keep those stocked.

Building Confidence in Your Prosthetic Care Routine

Maintaining your prosthetic limb is about more than cleanliness—it’s about confidence. A well-cared-for prosthetic performs better, feels more comfortable, and helps you focus on living your life to the fullest.

Celebrate Small Wins

Each time you clean your prosthetic, you’re taking a step toward better health and mobility. Celebrate these small victories as part of your journey toward independence. Over time, these habits will become second nature.

Reach Out for Support

You’re not alone in this process. Whether it’s a question about cleaning products or a concern about your prosthetic’s performance, the team at Robobionics is here to help. Book a free demo of our Grippy™ bionic hand today or contact us for personalized advice.

conclusion

Your prosthetic limb is an incredible tool that enhances your independence and mobility. With the right care, it can serve you faithfully for years. By establishing a thoughtful cleaning routine, using safe products, and seeking professional support when needed, you’ll ensure both your prosthetic and your body stay in top condition.

At Robobionics, we’re committed to making this journey as smooth and empowering as possible. Whether you’re new to prosthetics or a long-time user, we’re here to support you every step of the way.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.