Make traveling with your prosthetic stress-free! Explore expert tips on packing, navigating airports, and ensuring a comfortable journey.

Tips for Traveling with Your Prosthetic Device

Traveling can be one of life’s greatest joys, but it often comes with unique challenges, especially when you’re navigating the world with a prosthetic device. Whether you’re planning a short trip within your city or an international adventure, proper preparation and care are essential to ensure a smooth and enjoyable journey.

Traveling with a prosthetic device doesn’t mean limiting yourself—it means empowering yourself to explore confidently and comfortably. In this guide, we’ll cover practical and actionable tips to help you travel stress-free with your prosthetic device. From packing smartly to navigating airports and maintaining your prosthetic on the go, these strategies are designed to make your journey seamless and enjoyable.

Preparation is the cornerstone of a successful journey, especially when traveling with a prosthetic device. Thorough planning not only ensures a smoother experience but also minimizes the stress of unexpected situations.

Preparing for Your Trip

Preparation is the cornerstone of a successful journey, especially when traveling with a prosthetic device. Thorough planning not only ensures a smoother experience but also minimizes the stress of unexpected situations.

By focusing on the specifics of your destination, your prosthetic’s needs, and your personal comfort, you can travel with confidence and ease.

Understanding Your Prosthetic’s Needs

Every prosthetic device has unique requirements, and understanding these is the first step in preparing for a trip. Consider the type of activities you’ll be engaging in, the environment you’ll encounter, and the duration of your travel.

For instance, if your trip involves walking on uneven terrain or participating in water activities, your prosthetic may need specific adjustments or additional accessories.

Discussing your travel plans with your prosthetist before departure can be incredibly beneficial. They can assess your prosthetic’s current condition, recommend modifications or upgrades, and provide tips tailored to your specific journey.

Preparation is the cornerstone of a successful journey, especially when traveling with a prosthetic device. Thorough planning not only ensures a smoother experience but also minimizes the stress of unexpected situations.

Preparation is the cornerstone of a successful journey, especially when traveling with a prosthetic device. Thorough planning not only ensures a smoother experience but also minimizes the stress of unexpected situations.

Consulting Your Prosthetist Before Departure

A pre-trip consultation with your prosthetist is an invaluable step in preparing for your journey. They can assess the current condition of your prosthetic, perform necessary adjustments, and provide personalized advice based on your travel plans.

If you’re engaging in activities outside your usual routine—such as hiking, swimming, or long-distance walking—your prosthetist can recommend modifications or additional attachments suited for these conditions.

For example, if you’re heading to a destination with uneven terrain, they might suggest a different terminal device or align the prosthetic to better handle the stress of those activities. Such adjustments can make a significant difference in both performance and comfort.

Your prosthetist can also provide tips on maintenance and troubleshooting specific to your prosthetic. Having this expert guidance equips you to address minor issues on the go and reduces the likelihood of needing emergency repairs.

Packing the Essentials

Traveling with a prosthetic means bringing along more than just your regular luggage. Your packing list should include cleaning supplies, spare parts, and any tools required for minor adjustments.

For electronic prosthetics, ensure you pack chargers, adapters, or spare batteries to avoid interruptions during your trip.

Consider creating a travel kit specifically for your prosthetic needs. This can include items like a soft cloth for cleaning, mild soap, and a small multi-tool for adjustments. Having everything in one place saves time and ensures you’re ready for any situation.

Remember to pack any documentation related to your prosthetic, such as a medical certificate or product manual. These can be helpful during security checks or in case you need assistance from local professionals during your trip.

Researching Your Destination

Understanding the logistics of your destination is another critical part of preparation. Researching the level of accessibility in the area, including transportation options, accommodations, and public spaces, helps you anticipate and address potential challenges.

For instance, some cities may have limited accessibility infrastructure, while others offer extensive support for prosthetic users.

Familiarize yourself with the terrain and climate of your destination. Warm, humid environments may require additional cleaning to prevent sweat buildup, while colder climates might necessitate protective measures to prevent stiffness in your prosthetic.

Knowing what to expect allows you to pack accordingly and avoid unnecessary discomfort.

If your destination is international, look into cultural attitudes toward prosthetics. Understanding the local norms can help you prepare for interactions and avoid misunderstandings.

Carrying a simple explanation of your device in the local language can be a helpful way to bridge communication gaps.

Organizing Travel Documentation

Traveling with a prosthetic often involves additional documentation. Ensure you have all the necessary papers, such as a medical certificate, user manual, and proof of insurance.

A medical certificate can clarify the nature of your prosthetic at security checkpoints, while the user manual provides essential information for repairs or adjustments.

If your travel plans include flying, check with your airline for specific policies regarding prosthetics. Some airlines may require advance notification or additional documentation for medical devices.

Having these details sorted before your trip avoids unnecessary delays and ensures a smoother experience.

Travel insurance is another crucial consideration. Verify that your policy covers prosthetic devices in case of damage or loss, especially for international trips. A well-chosen insurance policy provides peace of mind, knowing you’re protected against unforeseen circumstances.

Preparing for Security Checks

Airport security is a common concern for prosthetic users, but with the right preparation, the process can be straightforward. Inform the security staff about your prosthetic before the screening begins, as this can help them guide you through the process more efficiently.

Metal detectors or full-body scanners may react to certain prosthetic components, so be prepared for a manual inspection.

Carrying documentation from your prosthetist or a manufacturer’s note can help explain your device to security personnel, making the process smoother.

Being open and communicative ensures that the security process doesn’t disrupt your journey. Most importantly, allow yourself extra time to navigate these checks comfortably.

Strategizing for Long Journeys

For extended travel, like long-haul flights or road trips, strategizing how to stay comfortable is key. Adjust your prosthetic for the journey, such as loosening the socket slightly to accommodate changes in limb volume caused by prolonged sitting or altitude changes.

Pack additional padding or liners in case you need extra cushioning during the trip.

Hydration and circulation are essential during long journeys. Take regular breaks to stretch and move, ensuring proper blood flow to your residual limb.

Staying mindful of your body’s needs can prevent swelling or discomfort and help you arrive at your destination feeling refreshed.

Travel often exposes you to different environments, from dusty roads to humid climates, which can affect the cleanliness and functionality of your prosthetic. Maintaining your prosthetic’s hygiene while traveling is crucial for comfort and durability.

Maintaining Your Prosthetic While Traveling

Proper maintenance of your prosthetic device while traveling ensures that it continues to perform optimally and provides comfort throughout your journey. Traveling exposes your prosthetic to different environments, stresses, and activities, all of which require careful attention.

By incorporating regular maintenance routines and staying proactive, you can prevent minor issues from becoming significant disruptions.

Keeping Your Prosthetic Clean

Travel often exposes you to different environments, from dusty roads to humid climates, which can affect the cleanliness and functionality of your prosthetic. Maintaining your prosthetic’s hygiene while traveling is crucial for comfort and durability.

Set aside time each day to clean your prosthetic. Use a soft cloth and mild soap to wipe down the surfaces, especially the socket and liner, which come into direct contact with your skin.

If you’re in a location where water isn’t readily available, carry alcohol-free wipes as a convenient alternative. However, ensure your prosthetic is completely dry before wearing it again, as moisture can cause discomfort or lead to issues like odor and material degradation.

For electronic prosthetics, avoid exposing sensors or control panels to water or excessive humidity. Use a dry microfiber cloth to clean these components and inspect them regularly to ensure they remain functional.

Monitoring Fit and Function

Changes in temperature, altitude, or physical activity levels can sometimes affect the fit or performance of your prosthetic. For example, swelling in your residual limb during a long flight or after prolonged activity can make the socket feel tighter than usual.

Regularly check the fit of your prosthetic and take breaks to allow your body to adjust.

If you notice any discomfort or reduced functionality, address it immediately. Make small adjustments using the tools in your travel kit or consult a professional if the issue persists.

Staying Comfortable on Long Journeys

Whether you’re on a long-haul flight or an extended train ride, comfort is key. Adjust your prosthetic to a relaxed position and use padding or cushions to minimize pressure on your residual limb.

Take regular breaks to stretch and move around, improving circulation and preventing stiffness.

Carry any additional accessories that enhance comfort, such as extra liners or socks. Being proactive about your comfort ensures that you arrive at your destination feeling refreshed and ready to enjoy your trip.

Travel can be unpredictable, and as a prosthetic user, you may encounter situations that require quick thinking and preparation. While you can’t control every scenario, you can equip yourself with the knowledge and tools to handle unexpected challenges confidently.

Dealing with Unexpected Situations

Travel can be unpredictable, and as a prosthetic user, you may encounter situations that require quick thinking and preparation. While you can’t control every scenario, you can equip yourself with the knowledge and tools to handle unexpected challenges confidently.

Being proactive and adaptable ensures that minor setbacks don’t derail your journey and allows you to enjoy your trip with peace of mind.

Handling Repairs on the Go

Despite thorough preparation, unexpected issues with your prosthetic may still arise during travel. Whether it’s a loose joint, a crack in a component, or a malfunction in an electronic feature, being equipped to handle minor repairs can save your trip.

Your travel kit should include basic tools and spare parts for quick fixes. For more complex issues, research local prosthetic clinics or repair centers at your destination before you travel. Having contact information for these professionals ensures you can address problems quickly.

In emergencies, your prosthetic manufacturer can also be a valuable resource.

Coping with Lost or Damaged Prosthetics

The loss or damage of a prosthetic while traveling can be a stressful experience. To prepare for this possibility, consider bringing a backup prosthetic or additional components if feasible.

If your primary device becomes unusable, a backup ensures you can continue your journey with minimal disruption.

Travel insurance can also provide peace of mind. Policies that cover medical equipment or prosthetics offer financial assistance in case of loss or damage. Make sure to review the terms of your insurance policy before your trip, ensuring it meets your needs.

When traveling internationally, you may encounter different attitudes or levels of awareness about prosthetics. While most people are accommodating and respectful, cultural differences can influence how others perceive or interact with you.

Tips for International Travel

International travel with a prosthetic device requires careful planning and consideration, as it involves navigating unfamiliar environments, customs procedures, and accessibility challenges.

With the right strategies, you can confidently explore new destinations while ensuring that your prosthetic continues to perform optimally.

From understanding local regulations to adapting to cultural norms, preparing for international travel ensures a smoother and more enjoyable experience.

Navigating Cultural Differences

When traveling internationally, you may encounter different attitudes or levels of awareness about prosthetics. While most people are accommodating and respectful, cultural differences can influence how others perceive or interact with you.

Be prepared to explain your prosthetic if necessary, especially in regions where such devices are less common. Carrying a brief explanation in the local language can help bridge communication gaps and make interactions smoother.

Managing Accessibility

Accessibility varies widely between countries and even within cities. Research your destination thoroughly, including transportation options, accommodations, and attractions, to ensure they meet your needs.

Reach out to hotels or venues in advance to confirm accessibility features like ramps or elevators.

If your trip involves extensive walking or uneven terrain, consider how your prosthetic will handle these conditions. For rugged environments, specialized terminal devices may be more suitable.

Discuss your plans with your prosthetist, who can recommend adjustments or enhancements to optimize your prosthetic for the trip.

Adapting to Local Terrain and Climate

International destinations often feature diverse terrains and climates, which can impact your prosthetic device’s performance.

Whether you’re walking on cobblestone streets, hiking through mountainous regions, or exploring tropical beaches, understanding the environment helps you prepare accordingly.

Discuss your travel plans with your prosthetist to determine whether specialized attachments or adjustments are necessary.

For example, rugged terrains might require a different terminal device to handle uneven surfaces, while water-resistant components are essential for beach or pool activities.

Climate is another critical factor to consider. Hot and humid environments may lead to increased sweat and moisture buildup, requiring more frequent cleaning and drying of your prosthetic.

Conversely, cold weather can make certain materials stiff, reducing flexibility. Using protective covers and monitoring your device’s performance in extreme temperatures ensures its reliability.

Establishing a Support Network

Having a support network in place can provide peace of mind when traveling internationally. Research local prosthetic clinics or repair centers at your destination and save their contact information for easy access.

In addition, connect with online communities or forums where you can exchange tips and advice with other prosthetic users who have traveled to similar destinations.

Planning for Currency and Insurance

Financial preparation is another key aspect of international travel. Ensure you have access to sufficient funds for prosthetic-related expenses, such as repairs, replacements, or additional accessories.

Research the local currency and payment methods, as some regions may have limited access to digital payments or card facilities.

Travel insurance that covers prosthetic devices is essential for international trips. Review the policy terms carefully to confirm it includes loss, theft, damage, and emergency medical care related to your prosthetic.

Having this safety net ensures you can handle unexpected situations without financial strain.

Embracing the Experience

Traveling internationally with a prosthetic device is a chance to discover new cultures, landscapes, and perspectives.

While it requires careful preparation, it also opens the door to transformative experiences that enrich your understanding of the world and yourself.

Traveling with a prosthetic device can sometimes feel daunting, especially if it’s your first time venturing far from home. Building confidence starts with preparation.

Emotional Preparedness for Traveling with a Prosthetic

Traveling with a prosthetic device is not just a physical journey—it’s an emotional one. The thought of stepping into unfamiliar environments, meeting new people, and navigating logistical challenges can be daunting.

Emotional preparedness is key to ensuring that your travel experience is empowering and enjoyable. By building confidence, managing expectations, and embracing adaptability, you can overcome apprehensions and fully embrace the adventure.

Building Confidence

Traveling with a prosthetic device can sometimes feel daunting, especially if it’s your first time venturing far from home. Building confidence starts with preparation.

Knowing that you’ve planned for different scenarios, packed everything you need, and addressed potential challenges can give you peace of mind.

It’s natural to feel anxious about how others might perceive your prosthetic or how you’ll manage unfamiliar environments. Remind yourself that your prosthetic is a symbol of your resilience and adaptability.

Approach travel as an opportunity to embrace new experiences and prove to yourself that you can navigate the world with independence.

Consider connecting with others who travel with prosthetics. Online forums or local support groups are excellent resources for practical advice and encouragement.

Handling Travel-Related Stress

Travel can be unpredictable, and encountering challenges like delays, crowded spaces, or unexpected detours is common. To manage stress, allow extra time for each step of your journey.

Rushing through airport security or scrambling to adjust your prosthetic during a layover can heighten anxiety. A relaxed pace ensures you can address any issues calmly.

Focus on staying in the moment. If something doesn’t go as planned, remind yourself that challenges are part of the adventure and that you’re equipped to handle them. Celebrate small victories, like navigating a busy terminal or enjoying a smooth hike, to keep your spirits high.

Overcoming Travel Anxiety

Traveling with a prosthetic can sometimes feel overwhelming, especially if it’s your first major trip. Anxiety about logistics, accessibility, or managing your prosthetic on the go is natural but manageable.

Breaking down your trip into smaller, manageable steps can help reduce feelings of overwhelm. Focus on one phase of the journey at a time—packing, arriving at the airport, boarding the plane—rather than thinking about the entire trip at once.

Tackling each step individually makes the overall process feel less intimidating.

Practicing mindfulness and relaxation techniques can also be beneficial. Deep breathing, visualization, or listening to calming music can help you stay grounded and focused during moments of stress.

Remember that you’re in control, and you’ve prepared to handle the challenges that come your way.

A well-thought-out travel checklist is a cornerstone of successful trips, especially when traveling with a prosthetic device. It ensures that you’re fully prepared to handle a range of situations while minimizing stress.

Building a Comprehensive Travel Checklist

A well-thought-out travel checklist is a cornerstone of successful trips, especially when traveling with a prosthetic device. It ensures that you’re fully prepared to handle a range of situations while minimizing stress.

A comprehensive checklist includes essentials for maintaining your prosthetic, supporting your comfort, and addressing potential challenges specific to your journey.

Essential Prosthetic Supplies

Creating a detailed checklist ensures you don’t overlook any critical items for your prosthetic. Start with cleaning supplies, such as mild soap, alcohol-free wipes, and soft cloths.

Add spare components like liners, sockets, and screws, as well as tools for on-the-go adjustments. For electronic prosthetics, pack chargers, extra batteries, and compatible adapters for your destination.

Don’t forget to include documents related to your prosthetic, such as a medical certificate, user manual, or proof of insurance. These can be invaluable for navigating airport security, explaining your needs to local professionals, or filing claims if necessary.

Planning for Different Scenarios

A well-rounded checklist anticipates different scenarios. For long trips, include items to enhance comfort, like extra socks or padding. If you’ll be in extreme climates, pack accessories designed to protect your prosthetic from harsh conditions, such as rain covers or thermal insulation.

Research your destination and customize your checklist accordingly. For example, if you’re visiting a beach, include waterproof components or cleaning supplies to remove sand and salt. Tailoring your preparations to your activities ensures you’re ready for whatever comes your way.

Practical Tips for Enjoying Your Trip

Traveling with a prosthetic device doesn’t have to feel like a challenge—it can be an enriching and empowering experience.

By incorporating thoughtful practices into your journey, you can enhance your comfort, confidence, and ability to fully engage with everything your trip has to offer. These practical tips focus on strategies to keep you present, adaptable, and focused on enjoying your travels.

Embracing Flexibility

Traveling with a prosthetic may require you to adapt to unexpected changes. Embrace flexibility as a mindset, viewing challenges as opportunities to grow.

If plans shift, focus on making the most of the new circumstances. Flexibility not only helps you navigate travel more effectively but also allows you to enjoy the journey, regardless of the obstacles.

Taking Care of Yourself

Your prosthetic is an important tool, but your physical and emotional well-being come first. Listen to your body during the trip and take breaks as needed. Stay hydrated, eat well, and prioritize rest to maintain your energy levels.

If your residual limb feels sore or swollen, take time to remove your prosthetic, clean the area, and allow it to relax. Overextending yourself can lead to discomfort or longer recovery times, so pace yourself to ensure you can fully enjoy your travel experience.

Capturing the Memories

Traveling with a prosthetic can open doors to unique experiences and perspectives. Document your journey with photos or journal entries to capture these moments. Sharing your story can inspire others and remind you of your achievements.

Conclusion

Traveling with a prosthetic device may require extra planning and care, but it opens up a world of possibilities to explore new places, meet new people, and embrace new experiences. By preparing thoughtfully, maintaining your prosthetic throughout the journey, and staying adaptable to challenges, you can enjoy every step of your adventure with confidence and ease.

Your prosthetic is a symbol of your resilience and independence. Whether navigating bustling airports, hiking rugged trails, or strolling through city streets, your journey is a testament to the strength and determination it takes to explore the world on your terms.

Ready to make your next trip a success? Contact us today for expert advice, tips, and resources to ensure your prosthetic is as travel-ready as you are. Wherever you go, Robobionics is with you every step of the way.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.