Struggling with prosthetic costs? Discover how crowdfunding platforms in India can help you raise funds for a prosthetic limb and regain mobility!

How Crowdfunding Can Help You Afford a Prosthetic Limb in India

A prosthetic limb can change a person’s life by restoring mobility, independence, and confidence. But for many people in India, the cost of a high-quality prosthetic can be overwhelming. Advanced bionic hands, artificial legs, and customized prosthetic solutions often come with a price tag that is out of reach for many individuals and families.

However, crowdfunding is offering a new way to overcome this financial hurdle. With the power of the internet and social networks, people can raise money from friends, family, and even strangers to fund their prosthetic limb. Crowdfunding platforms allow individuals to tell their stories, share their needs, and receive donations from well-wishers who want to make a difference.

Crowdfunding is a way to raise money by asking for small contributions from many people. Instead of relying on a single source of funding, like a bank loan or government grant, crowdfunding allows individuals to collect donations from friends, family, and even strangers who want to support their cause.

Understanding Crowdfunding for Prosthetic Limbs

Crowdfunding is a way to raise money by asking for small contributions from many people.

Instead of relying on a single source of funding, like a bank loan or government grant, crowdfunding allows individuals to collect donations from friends, family, and even strangers who want to support their cause.

With the rise of digital platforms, raising funds for medical needs, including prosthetic limbs, has become much easier and more accessible.

Many people in India face financial challenges when it comes to getting a prosthetic limb. While there are government programs and NGOs that offer assistance, these options often have long waiting periods, strict eligibility criteria, or limited availability.

For those who need a prosthetic limb urgently, crowdfunding provides an alternative solution. It allows people to start raising money immediately, share their story with a wide audience, and receive direct support from those who want to help.

Unlike traditional fundraising methods, crowdfunding does not require physical events or door-to-door collections. Instead, it happens entirely online.

Through crowdfunding platforms, people can create a campaign page, explain their need for a prosthetic limb, upload images or videos, and set a fundraising goal.

Once the campaign is live, they can share it through social media, WhatsApp, and other digital channels to attract donations.

Choosing the Right Crowdfunding Platform

Selecting the right crowdfunding platform is essential for a successful fundraising campaign. Different platforms cater to different types of needs, and some are specifically designed for medical expenses.

In India, several crowdfunding websites help individuals raise money for healthcare-related costs, including prosthetic limbs. These platforms provide a secure and transparent way for donors to contribute, ensuring that the funds go directly to the intended recipient.

Before choosing a platform, it is important to consider a few factors. Some platforms charge a percentage of the funds raised as a service fee, while others operate on a free or donation-based model.

It is also essential to check whether the platform has a strong track record of successful campaigns, as this can influence donor trust and engagement.

Additionally, platforms with an easy-to-use interface and multiple payment options can make it more convenient for donors to contribute.

Once a platform is selected, creating a compelling campaign is the next step. The success of a crowdfunding effort depends largely on how well the campaign is presented.

People are more likely to donate when they feel emotionally connected to a story. A strong campaign should clearly explain why the prosthetic limb is needed, how it will improve the individual’s life, and how much money is required.

Adding personal details, photos, and even a short video can make the campaign more relatable and impactful.

After launching the campaign, continuous promotion is necessary to keep momentum going. Simply creating a campaign page is not enough; it needs to be actively shared and circulated to reach potential donors.

Social media plays a crucial role in this process, as platforms like Facebook, Instagram, and Twitter allow for rapid sharing and engagement. Sending personalized messages to friends, family, and colleagues also increases the chances of receiving donations.

A successful crowdfunding campaign requires more than just setting up a page and waiting for donations. It involves careful planning, storytelling, and ongoing engagement with potential donors.

How to Create a Successful Crowdfunding Campaign

A successful crowdfunding campaign requires more than just setting up a page and waiting for donations. It involves careful planning, storytelling, and ongoing engagement with potential donors.

People are more likely to contribute when they feel a personal connection to the cause, so crafting a compelling message is the most important step.

Crafting a Powerful Story

Every successful crowdfunding campaign starts with a strong and emotional story. The goal is to make potential donors understand why the prosthetic limb is necessary and how it will change the recipient’s life.

A well-told story should include personal details about the individual’s journey, the challenges they face without a prosthetic, and their dreams for the future. It should also explain why financial help is needed and how much the prosthetic will cost.

Using simple and heartfelt language can make the story more relatable. Instead of focusing only on the medical condition, the story should highlight hopes, goals, and the impact a prosthetic limb will have.

A young student who lost a leg in an accident might want to return to school and play sports again. A father who lost an arm might want to regain his ability to work and provide for his family.

These human elements make the campaign more meaningful and encourage people to donate.

Adding high-quality photos and videos can also make a big difference. A picture of the individual, a short video explaining their situation, or even a demonstration of how a prosthetic limb will help can make the campaign more engaging.

People connect more with visuals than with text alone, so including multimedia can boost donations.

Setting a Realistic Fundraising Goal

While it might be tempting to set a high target, it is important to keep the fundraising goal realistic. The cost of prosthetic limbs varies depending on the type, features, and level of customization.

Basic prosthetic limbs may cost between ₹50,000 and ₹1,50,000, while advanced bionic hands like Grippy™ can range from ₹2,00,000 to ₹5,00,000 or more. Researching the exact cost beforehand ensures that the campaign is transparent and trustworthy.

It is also helpful to break down the costs. Instead of setting a lump-sum goal, explaining how the money will be used can give donors confidence that their contributions are making a real difference.

For example, the total amount may include the cost of the prosthetic, fitting sessions, rehabilitation, and follow-up medical care. When people see how their donation will be used, they are more likely to contribute.

Promoting the Campaign for Maximum Reach

Once the campaign is live, the next challenge is getting people to see it. Social media is one of the most effective tools for spreading the message.

Sharing the campaign link on Facebook, Instagram, and Twitter can help it reach a wider audience. Posting regular updates, thanking donors, and encouraging others to share the campaign can keep engagement high.

WhatsApp is another powerful tool, especially in India. Sending personal messages to friends, family, and colleagues increases the chances of receiving support.

Instead of just sending a link, writing a short message explaining the situation makes the request more personal and effective.

A crowdfunding campaign does not end once the initial round of donations comes in. To reach the fundraising goal, it is crucial to keep the momentum going.

Engaging with Donors and Keeping the Momentum Going

A crowdfunding campaign does not end once the initial round of donations comes in. To reach the fundraising goal, it is crucial to keep the momentum going.

People are more likely to donate when they see that others are contributing and that the campaign is making progress. Regular updates, engagement with donors, and consistent sharing of the campaign can make all the difference in achieving success.

Providing Regular Updates

People who donate to a crowdfunding campaign want to know how their contributions are making an impact. Regular updates on the campaign page and social media reassure donors that their support is helping.

These updates can include small milestones, such as reaching 25%, 50%, or 75% of the fundraising goal. Every time a new milestone is reached, thanking donors and encouraging others to contribute can help maintain momentum.

Updates should also include progress about the individual receiving the prosthetic limb. If a fitting session has been scheduled, sharing that information can excite donors and encourage new contributions.

If a prosthetic limb has been ordered or if the recipient is undergoing rehabilitation, sharing photos or short videos can create an emotional connection. People love to see the results of their generosity, and these updates can inspire more donations.

Thanking Donors Personally

A simple yet powerful way to encourage more donations is by personally thanking those who contribute. People who feel appreciated are more likely to share the campaign with their networks, leading to even more support.

Sending a personalized message or email expressing gratitude can go a long way in building goodwill.

For larger donors, a public thank-you post on social media can show appreciation and encourage others to donate. If possible, the recipient of the prosthetic limb can also share a short video message expressing their gratitude.

This personal touch not only strengthens relationships with existing donors but also attracts new ones.

Expanding the Reach Beyond Family and Friends

While friends and family are usually the first people to contribute, a campaign needs to reach beyond personal networks to raise the full amount. One way to do this is by contacting local media, bloggers, and influencers who support medical crowdfunding causes.

Many news outlets and social media personalities are willing to share human interest stories, especially when they involve inspiring individuals overcoming challenges.

Reaching out to community groups, NGOs, and corporate CSR programs can also help. Many companies and charitable organizations set aside funds for medical aid and disability support.

If the campaign gains attention from such groups, it can receive larger donations, helping to close the fundraising gap more quickly.

Keeping the Campaign Active

Many crowdfunding campaigns slow down after an initial wave of donations. To avoid this, the campaign must stay active and engaging. Posting fresh updates, sharing personal messages from the recipient, and encouraging past donors to share the campaign can keep it visible.

Even after the full amount is raised, updating donors about the prosthetic fitting process and rehabilitation journey helps build long-term trust and support.

While crowdfunding is a powerful tool, it comes with its own set of challenges. Not every campaign reaches its goal, and many people struggle to attract enough donors.

Overcoming Challenges in Crowdfunding for a Prosthetic Limb

While crowdfunding is a powerful tool, it comes with its own set of challenges. Not every campaign reaches its goal, and many people struggle to attract enough donors.

Understanding these obstacles and knowing how to navigate them can significantly increase the chances of success.

Dealing with Slow Fundraising Progress

One of the most common challenges in crowdfunding is slow progress. Many campaigns start strong but lose momentum after a few days.

This can be discouraging, especially when a large amount of money is needed for a prosthetic limb. The key to overcoming this is consistent promotion and storytelling.

Instead of posting the same campaign link repeatedly, adding new elements like videos, testimonials, and personal reflections can re-engage potential donors.

Each time the campaign is shared, it should have a fresh appeal. For example, sharing a video message from the person in need of the prosthetic or an update from a doctor about the benefits of the limb can reignite interest.

Another effective strategy is to set smaller milestones within the larger goal. Instead of focusing only on the full amount, breaking it into smaller parts can make fundraising seem more achievable.

Celebrating small wins—such as reaching 25% or 50% of the goal—keeps donors engaged and motivated to help complete the campaign.

Building Trust with Donors

Many people hesitate to donate to online campaigns because they worry about transparency. Donors want to be sure their money is going to a genuine cause. This is why authenticity is key in any crowdfunding effort.

Being open about the cost breakdown of the prosthetic limb helps build trust. Explaining where every rupee will go—whether for the limb, medical appointments, or rehabilitation—shows that the funds will be used responsibly.

Adding hospital documents, doctor recommendations, and cost estimates can further reassure potential donors.

If possible, having a trusted organization or well-known individual vouch for the campaign can make a difference. If a doctor, rehabilitation expert, or prosthetic provider like Robobionics shares the campaign, it adds credibility.

People are more likely to donate when they see endorsements from professionals in the field.

Encouraging Donations from Strangers

Most initial contributions come from family, friends, and close connections, but a campaign needs support from strangers to reach a large goal.

The challenge is convincing people who do not personally know the recipient to contribute. This is where emotional storytelling, social proof, and media exposure play a crucial role.

When a campaign starts receiving support, highlighting donor comments and sharing messages of encouragement can create social proof. People are more likely to donate when they see others doing the same.

Encouraging past donors to leave a supportive message on the campaign page can help build momentum.

Media coverage can also bring in new donors. Many newspapers, blogs, and YouTube channels share inspiring stories about individuals overcoming hardships.

Reaching out to journalists, writing a press release, or tagging media outlets on social media can increase visibility and attract a wider audience.

While individual efforts play a crucial role in crowdfunding success, partnering with NGOs and disability-focused organizations can provide additional support.

The Role of NGOs and Social Organizations in Crowdfunding Success

While individual efforts play a crucial role in crowdfunding success, partnering with NGOs and disability-focused organizations can provide additional support.

Many NGOs in India work towards helping individuals with disabilities get financial aid, prosthetic limbs, and rehabilitation services. These organizations often have experience in running successful fundraising campaigns, which can help amplify reach and credibility.

Connecting with a nonprofit that supports prosthetic aid can provide guidance on how to craft a compelling campaign, reach a larger audience, and secure donations from corporate sponsors.

Some NGOs may even offer partial funding or match donations, significantly boosting the total funds raised.

Rehabilitation centers, hospitals, and prosthetics providers like Robobionics also collaborate with NGOs to ensure individuals receive proper training and support after getting their prosthetic limb.

Another advantage of working with social organizations is access to media and influencer networks. NGOs often have partnerships with journalists, bloggers, and digital influencers who can help spread awareness about the campaign.

Getting a feature in a newspaper or a viral social media post can make a huge difference in the number of people willing to contribute.

The Psychological and Emotional Impact of Crowdfunding

Beyond financial support, crowdfunding has a profound emotional impact on the individual receiving the prosthetic limb. Many people facing limb loss experience feelings of isolation, depression, or anxiety due to financial stress and the challenges of adapting to a new way of life.

A successful crowdfunding campaign does more than just raise money—it restores hope, dignity, and confidence.

The process of sharing one’s story and receiving support from hundreds of people, including strangers, creates a sense of community. People who may have felt alone in their struggle suddenly find themselves surrounded by a network of supporters who believe in their journey.

This emotional support can be just as important as the prosthetic limb itself, providing motivation to move forward with rehabilitation and regain independence.

For many, the success of a crowdfunding campaign also changes their mindset about asking for help. In Indian society, there is sometimes hesitation in seeking financial aid due to pride or societal expectations.

However, crowdfunding shifts the focus from personal struggle to collective empowerment, where people come together to uplift someone in need.

Alternative Financial Assistance for Prosthetic Limbs

While crowdfunding is a powerful tool, it is not the only way to afford a prosthetic limb. Many people combine crowdfunding with government schemes, insurance claims, and corporate social responsibility (CSR) initiatives to meet their financial goals.

The Assistance to Disabled Persons for Purchase/Fitting of Aids and Appliances (ADIP) Scheme is a government program that provides financial aid for prosthetic devices.

Eligible individuals can apply for this support while also running a crowdfunding campaign to cover any additional costs. Similarly, disability insurance policies in India may provide partial coverage for prosthetic limbs, depending on the policy terms.

Another growing avenue is CSR funding from private companies. Many corporations in India have CSR programs that focus on healthcare and disability support.

Writing to companies and applying for funding under their CSR initiatives can sometimes result in sponsorships for a prosthetic limb. Combining crowdfunding with these financial resources increases the chances of reaching the required amount faster.

Looking Ahead: The Future of Crowdfunding for Medical Needs

The use of crowdfunding for medical expenses, including prosthetic limbs, is expected to grow in India as digital payments and social media networks continue to expand.

More people are realizing that they do not have to struggle alone—communities are willing to step in and help when given the chance.

Technology is also improving the crowdfunding experience, making it easier to create, promote, and track campaigns.

Platforms are introducing AI-driven features to match fundraisers with potential donors, automated sharing tools to increase visibility, and even blockchain-based verification systems to ensure transparency.

These advancements will help more people access life-changing medical support without long waiting times or financial stress.

At Robobionics, we believe in the power of community-driven solutions. Our goal is to ensure that every person in need of a prosthetic limb gets access to high-quality, affordable solutions, whether through crowdfunding, government support, or partnerships with NGOs and CSR programs.

If you are considering starting a crowdfunding campaign for a prosthetic limb, we are here to guide you through the process and help you explore all available options.

Reaching the fundraising goal is a huge achievement, but the journey does not end there. Once the funds are collected, the next steps involve getting the prosthetic limb, adapting to its use, and showing appreciation to the supporters who made it possible.

Life After a Successful Crowdfunding Campaign

Reaching the fundraising goal is a huge achievement, but the journey does not end there. Once the funds are collected, the next steps involve getting the prosthetic limb, adapting to its use, and showing appreciation to the supporters who made it possible.

Purchasing the Prosthetic Limb and Beginning Rehabilitation

The first step after successfully raising funds is to finalize the purchase of the prosthetic limb. It is important to work with a trusted prosthetics provider to ensure the best fit and function.

Choosing the right prosthetic depends on individual needs, lifestyle, and budget. Some may require a basic mechanical prosthetic, while others might need an advanced myoelectric limb like Grippy™ by Robobionics, which provides more natural movement and flexibility.

The fitting process involves consultations, measurements, and adjustments to ensure comfort and functionality. After receiving the prosthetic, rehabilitation begins.

This stage is crucial because learning to use a prosthetic limb takes time and practice. Home-based gamified rehabilitation programs can help users adapt more quickly and confidently.

Programs offered by Robobionics focus on strengthening muscles, improving coordination, and increasing comfort with the new limb, making the transition smoother.

Expressing Gratitude to Supporters

Crowdfunding is built on generosity, and thanking those who contributed is an essential part of closing the campaign. Expressing gratitude not only strengthens relationships with donors but also keeps the spirit of giving alive for future campaigns.

Sending personal messages, posting an update on the crowdfunding platform, or sharing a heartfelt thank-you video can show appreciation.

If possible, updating supporters with a video or photos of the prosthetic fitting process and rehabilitation progress can be a powerful way to show how their contributions made a difference.

Inspiring Others to Seek Help

One of the most rewarding aspects of a successful crowdfunding campaign is the ability to inspire others. Many people in India struggle with the financial burden of getting a prosthetic limb, and sharing a success story can give them the confidence to start their own fundraising journey.

Writing about the crowdfunding experience, offering guidance to others, or even supporting another campaign can create a ripple effect of positivity.

Some individuals choose to become advocates for disability rights and prosthetic accessibility, helping to raise awareness about affordable solutions like those offered by Robobionics.

Living Independently with a Prosthetic Limb

Once rehabilitation is complete, daily life with a prosthetic limb becomes more manageable. The ability to walk, hold objects, or perform routine tasks without assistance brings back independence and confidence.

Modern prosthetic solutions are designed to be lightweight, comfortable, and highly functional, allowing users to return to work, pursue education, and participate in physical activities.

At Robobionics, we believe that no one should be limited by limb loss. Whether through innovative prosthetic technology, rehabilitation support, or guidance on financial assistance like crowdfunding, we are committed to empowering individuals to live life to the fullest.

Conclusion

Crowdfunding has become a powerful tool for individuals in India who need a prosthetic limb but cannot afford one. By sharing a compelling story, choosing the right platform, and engaging with donors, anyone can raise the necessary funds to regain mobility and independence. The support from family, friends, strangers, NGOs, and CSR programs proves that no one has to face this journey alone.

Beyond financial aid, crowdfunding builds a sense of community and hope, showing that people are willing to come together to uplift those in need. While challenges exist, they can be overcome with consistent effort, transparency, and effective storytelling. Combined with government assistance and rehabilitation support, crowdfunding makes high-quality prosthetics more accessible.

At Robobionics, we are committed to ensuring that every individual has the opportunity to live freely and confidently with the right prosthetic solution. If you are looking to start a crowdfunding campaign or need guidance on accessing prosthetic aid, reach out to us today. Together, we can turn challenges into opportunities and make mobility a reality for everyone.

Leave a Comment

Your email address will not be published. Required fields are marked *

Partner With Us

REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.