Learn how AI and voice assistants like Alexa and Siri are transforming accessibility, improving daily life for people with disabilities.

How AI and Voice Assistants Are Revolutionizing Accessibility

Technology is changing lives in ways we never imagined. For people with disabilities, artificial intelligence (AI) and voice assistants are making the world more accessible than ever before. Tasks that were once difficult or impossible—like sending messages, controlling devices, or even navigating public spaces—can now be done with just a voice command.

AI is helping people with visual impairments, mobility challenges, and cognitive disabilities live more independently. Voice assistants like Alexa, Siri, and Google Assistant are removing barriers, making everyday life easier, and creating a more inclusive world. These advancements are not just futuristic ideas; they are happening right now, and their impact is growing every day.

AI-powered voice assistants are becoming essential tools for people with disabilities, helping them perform tasks that were once difficult or impossible without assistance. From controlling smart home devices to accessing information hands-free, these technologies are empowering millions.

AI and Voice Assistants: A Game Changer for Accessibility

AI-powered voice assistants are becoming essential tools for people with disabilities, helping them perform tasks that were once difficult or impossible without assistance.

From controlling smart home devices to accessing information hands-free, these technologies are empowering millions.

Making Everyday Tasks Easier

For someone with limited mobility, even simple tasks like turning on a light, adjusting the thermostat, or answering the door can be a challenge.

Voice assistants remove these barriers by allowing users to control their environment with just their voice. A person can say, “Alexa, turn on the living room lights,” or “Hey Google, set the temperature to 22 degrees,” and the action happens instantly.

Smart homes, equipped with AI-powered devices, are changing how people with disabilities interact with their surroundings.

Doors can be unlocked, appliances can be controlled, and even entertainment systems can be operated without needing to touch a single button. This level of control brings independence and convenience, reducing the need for constant physical assistance.

Helping People with Visual Impairments

For individuals who are blind or have low vision, AI is acting as an extra set of eyes. Voice assistants can read out messages, describe objects, and even recognize faces.

Features like Google Assistant’s screen reader or Apple’s VoiceOver enable users to navigate their phones and computers with ease.

Smartphones and AI-powered apps can now read text from books, labels, and signs aloud, helping visually impaired users understand their surroundings.

AI-powered cameras can even describe what’s in front of them, helping people recognize objects, identify currency, and read handwritten notes.

Enabling Better Communication

Voice assistants are also transforming how people with speech and hearing disabilities communicate. AI-powered speech-to-text software helps those who are deaf or hard of hearing understand conversations in real-time.

Google’s Live Transcribe, for example, converts spoken words into text instantly, making interactions more seamless.

For individuals with speech impairments, AI-based voice synthesis tools allow them to communicate using customized digital voices. Some advanced AI systems even learn a person’s unique speech patterns, improving accuracy and allowing more natural communication.

Supporting Cognitive Disabilities

People with cognitive disabilities, such as autism or dementia, can benefit greatly from AI-powered tools. Voice assistants can provide reminders for medication, appointments, or daily routines, helping users stay organized and independent.

These assistants can also provide step-by-step guidance for tasks, making complex activities easier to manage.

For individuals with autism, AI-powered conversation tools help improve communication skills. Some voice assistants are programmed to recognize patterns in speech and provide responses that support social interactions.

AI can also offer calming music, guided meditation, or interactive storytelling to help manage stress and anxiety.

Breaking Barriers in Education and Employment

AI is also making education and employment more inclusive. Students with disabilities can use voice assistants to take notes, research topics, and access digital books without needing to type or write.

AI-powered learning platforms offer personalized experiences, adapting to different learning styles and needs.

In the workplace, AI tools help employees with disabilities perform their jobs more effectively. Voice commands allow workers to control their computers, compose emails, and schedule meetings hands-free.

Companies are increasingly adopting AI-driven accessibility tools to create more inclusive work environments, ensuring that employees of all abilities can contribute to their fullest potential.

AI and voice assistants are not just conveniences; they are life-changing technologies that are transforming accessibility on a global scale. Their impact is already significant, but as AI continues to evolve, the possibilities for creating a more inclusive world are endless.

Healthcare is one of the most critical areas where AI and voice assistants are making a difference. For people with disabilities, accessing medical services can often be challenging, but AI is helping to bridge the gap.

AI-Powered Accessibility in Healthcare

Healthcare is one of the most critical areas where AI and voice assistants are making a difference. For people with disabilities, accessing medical services can often be challenging, but AI is helping to bridge the gap.

Virtual Health Assistants for Medical Support

AI-powered voice assistants are now capable of reminding users to take medication, schedule doctor appointments, and even monitor vital health signs.

For someone with limited mobility or memory challenges, these reminders can be life-saving. Instead of relying on written notes or human caregivers, a person can simply ask their voice assistant, “When do I need to take my next dose of medication?” or “What’s my next doctor’s appointment?” and get an instant response.

Virtual health assistants are also improving doctor-patient communication. AI chatbots can provide immediate medical advice based on symptoms, reducing the need for unnecessary hospital visits.

For individuals with disabilities who struggle with transportation, this technology can be a game changer. AI-based telehealth platforms allow patients to consult doctors remotely, ensuring they receive medical care without leaving their homes.

Improving Accessibility in Hospitals

Hospitals and clinics are integrating AI-driven systems to assist patients with disabilities.

Smart kiosks with voice-activated features help people check in for appointments, access their medical records, and receive important health information without needing physical assistance.

For individuals with hearing impairments, AI-powered captioning services enable real-time transcription of doctor-patient conversations. This ensures that every patient, regardless of their disability, can fully understand their diagnosis and treatment plan.

Some AI applications even provide sign language translation, making healthcare services more inclusive.

AI in Mental Health Support

Mental health is another area where AI is having a profound impact. People with disabilities often experience higher levels of stress, anxiety, and depression due to accessibility challenges.

AI-driven mental health apps offer 24/7 support, providing guided meditation, relaxation techniques, and emotional support through voice interactions.

Voice assistants can also detect changes in speech patterns and tone, which can indicate emotional distress. Some AI systems analyze a user’s voice and offer personalized recommendations, such as calming exercises or connections to mental health professionals.

These innovations are making mental health support more accessible and reducing the stigma around seeking help.

For people with mobility impairments, navigating public spaces can be difficult. AI is transforming mobility solutions, making transportation and navigation more accessible than ever before.

Enhancing Mobility and Navigation

For people with mobility impairments, navigating public spaces can be difficult. AI is transforming mobility solutions, making transportation and navigation more accessible than ever before.

AI-Driven Smart Wheelchairs

AI-powered wheelchairs are revolutionizing mobility for people with physical disabilities. These smart wheelchairs can be controlled through voice commands, facial recognition, or even brain signals, allowing users to move freely without physical effort.

Some models come equipped with obstacle detection, automatic braking, and real-time navigation assistance, ensuring a safer and more efficient experience.

Navigation for the Visually Impaired

AI is also making outdoor navigation easier for people who are blind or visually impaired. Smart navigation apps use AI and GPS technology to provide real-time voice guidance, helping users walk safely through crowded streets or unfamiliar locations.

Some apps use AI-powered cameras to scan the surroundings and describe them in detail, allowing users to understand what’s around them.

Public transportation is also becoming more accessible thanks to AI. Voice assistants provide real-time transit updates, letting passengers know when their bus or train is arriving.

Some AI-powered systems are even capable of recognizing a passenger’s location and alerting them when they need to get off at their stop. These innovations make traveling more independent and stress-free.

AI-Powered Smart Assistants for Vehicles

For individuals who drive, AI-powered voice assistants are making vehicles more accessible. Voice-controlled systems allow drivers with disabilities to control navigation, climate settings, and even make hands-free calls without taking their hands off the wheel.

Some AI-based driving assistance systems can also provide real-time alerts, helping individuals with cognitive disabilities stay focused on the road.

The combination of AI, voice assistants, and smart mobility solutions is not just about convenience—it’s about creating independence.

These technologies are opening up new possibilities for people with disabilities, allowing them to navigate the world with greater confidence and ease.

Employment opportunities for people with disabilities have often been limited due to physical and technological barriers. AI and voice assistants are breaking down these obstacles, making workplaces more inclusive and accessible.

AI and Voice Assistants in the Workplace

Employment opportunities for people with disabilities have often been limited due to physical and technological barriers. AI and voice assistants are breaking down these obstacles, making workplaces more inclusive and accessible.

AI for Hands-Free Work

Voice assistants are helping employees perform tasks without needing to type or use a mouse. A worker with limited hand mobility can dictate emails, create documents, and manage schedules using voice commands.

AI-powered speech recognition tools, such as Google Voice Typing and Dragon NaturallySpeaking, allow for seamless communication and productivity.

AI is also helping automate repetitive tasks, such as data entry and file organization. Employees with cognitive disabilities benefit from AI-driven tools that provide reminders, schedule management, and real-time assistance.

These innovations ensure that more people, regardless of ability, can contribute meaningfully in the workplace.

Inclusive Communication

For employees who are deaf or hard of hearing, AI-powered transcription services are making meetings more accessible.

Real-time captioning tools, like Otter.ai and Microsoft Teams’ live captions, provide instant transcriptions of conversations, ensuring everyone can participate equally.

AI-powered sign language interpretation software is also emerging, making communication smoother for those who rely on sign language.

AI chatbots and virtual assistants can also help employees retrieve information quickly. Instead of navigating complex databases, workers can simply ask an AI assistant for help, reducing cognitive load and increasing efficiency.

These small but significant improvements make workplaces more adaptable for diverse needs.

AI-Driven Hiring and Career Development

AI is transforming the hiring process to be more inclusive. Traditional hiring practices often disadvantage people with disabilities due to inaccessible job applications or biased screening methods.

AI-powered hiring platforms are now designed to assess candidates based on skills rather than physical ability, ensuring fairer evaluations.

Career development is also benefiting from AI. Employees can use AI-driven coaching tools to improve skills, receive personalized learning recommendations, and get mentorship support.

AI-powered career assistants help individuals find job opportunities that match their abilities and provide guidance on resume building and interview preparation.

As AI continues to evolve, it will play an even greater role in fostering workplace inclusivity, ensuring that more people with disabilities have access to meaningful employment opportunities.

Education is another field where AI is revolutionizing accessibility. Students with disabilities face unique challenges in traditional learning environments, but AI-powered tools are helping bridge the gap, making education more inclusive and personalized.

AI and Voice Assistants in Education

Education is another field where AI is revolutionizing accessibility. Students with disabilities face unique challenges in traditional learning environments, but AI-powered tools are helping bridge the gap, making education more inclusive and personalized.

AI-Powered Learning Assistants

Voice assistants are providing students with hands-free access to information. A visually impaired student can ask their device to read a textbook aloud, while a student with dyslexia can use AI-powered text-to-speech software to process written material more easily.

These tools remove learning barriers, allowing students to engage with educational content in a way that suits their needs.

AI-driven tutoring systems also provide personalized learning experiences. By analyzing a student’s strengths and weaknesses, AI can suggest tailored lessons, interactive exercises, and real-time feedback to improve learning outcomes.

For students with cognitive disabilities, these adaptive learning tools offer structured guidance, breaking down complex topics into manageable steps.

Accessibility in Classrooms

Classrooms are becoming more accessible thanks to AI-powered captioning and translation services.

Students who are deaf or hard of hearing can use real-time captioning tools to follow lectures, while AI-driven translation software helps students who speak different languages understand course material.

Some AI systems are designed to assist students with autism by recognizing emotional cues and guiding them through social interactions. AI-powered educational games also help develop communication and problem-solving skills in a fun and engaging way.

These advancements are not just helping students keep up with their peers—they are transforming how education is delivered, ensuring that learning is accessible to everyone.

The role of AI in accessibility is only just beginning. As technology advances, we can expect even more groundbreaking innovations that will further enhance independence and inclusion for people with disabilities.

The Future of AI and Accessibility

The role of AI in accessibility is only just beginning. As technology advances, we can expect even more groundbreaking innovations that will further enhance independence and inclusion for people with disabilities.

AI-Driven Personal Assistants

Future AI-powered personal assistants will go beyond basic voice commands. They will anticipate users’ needs, provide proactive assistance, and integrate with smart environments seamlessly.

A person with a disability may not even need to issue a command—AI will recognize patterns, predict actions, and offer assistance before it’s requested.

For example, AI could analyze a person’s routine and automatically adjust their home’s lighting, temperature, and security settings. A smart assistant could detect signs of fatigue or distress and offer support, whether through guided relaxation or alerting a caregiver.

These intelligent systems will create a truly accessible and personalized living experience.

AI and Robotics for Independence

The integration of AI with robotics is another exciting frontier. AI-powered robotic assistants could help with household chores, provide mobility support, and assist with personal care.

Robotic prosthetics and exoskeletons, enhanced with AI, will offer greater functionality, improving movement and control for individuals with limb loss or mobility impairments.

AI-driven rehabilitation programs will also become more advanced. Using gamification, real-time feedback, and personalized exercise plans, AI will help people adapt to assistive devices more effectively.

These programs will make physical therapy more engaging and effective, leading to better outcomes.

Ethical Considerations and Challenges

While AI has immense potential, it also raises ethical and practical concerns. Ensuring that AI-driven accessibility tools are affordable and widely available is crucial.

Many of these technologies remain expensive, limiting access for those who need them most. Companies and policymakers must work together to make these solutions more affordable and scalable.

Another challenge is ensuring that AI is unbiased and inclusive. AI systems must be trained on diverse datasets to avoid discrimination and provide accurate support for people of all abilities.

Transparent and ethical AI development will be essential in making accessibility innovations truly inclusive.

Technology is not just about making daily tasks easier; it’s also about connecting people. AI and voice assistants are playing a major role in ensuring that people with disabilities can participate more fully in social interactions, online communities, and public life.

AI and Voice Assistants in Social Inclusion and Community Engagement

Technology is not just about making daily tasks easier; it’s also about connecting people. AI and voice assistants are playing a major role in ensuring that people with disabilities can participate more fully in social interactions, online communities, and public life.

Enhancing Social Connectivity

For many individuals with disabilities, social isolation can be a significant challenge. AI-driven communication tools are helping bridge this gap, enabling people to connect with family, friends, and support networks more easily.

Voice assistants make digital communication more accessible. A person with limited mobility can send messages, make phone calls, or join video meetings simply by using their voice.

AI-powered messaging apps can predict responses and provide word suggestions, making conversations smoother for individuals with speech impairments.

Social media is also becoming more accessible with AI. Platforms like Facebook and Instagram use AI-powered image recognition to provide automatic alt-text descriptions for visually impaired users.

AI-generated captions allow deaf and hard-of-hearing individuals to engage with video content, ensuring that online conversations remain inclusive.

AI in Public Spaces and Events

Public spaces are also becoming more inclusive thanks to AI-powered technologies. Smart city initiatives are integrating AI-driven accessibility features to assist individuals with disabilities in navigating streets, buildings, and public transport more independently.

AI-powered kiosks in airports, train stations, and shopping malls offer voice-controlled assistance, helping people access directions, ticketing services, and emergency information without needing physical interaction.

Public events, such as concerts and conferences, are also leveraging AI-driven live captioning and sign language translation to make experiences more accessible for everyone.

AI for Advocacy and Awareness

Beyond its practical applications, AI is also helping amplify the voices of people with disabilities. AI-driven advocacy tools analyze accessibility issues and generate reports to push for policy changes.

Some AI-powered platforms assist activists in identifying barriers in public spaces and recommending improvements.

AI chatbots are also providing instant access to disability rights information, helping individuals understand their legal protections and available support services.

By making advocacy efforts more data-driven and efficient, AI is ensuring that accessibility remains a key priority in technological and social advancements.

A More Inclusive Future

The ultimate goal of AI in accessibility is to create a world where everyone, regardless of ability, has equal opportunities to participate in social and public life.

As AI technology continues to advance, its role in fostering inclusion will only grow. The more we invest in these innovations, the closer we get to a future where accessibility is not an afterthought but a fundamental part of society.

Financial independence is a crucial part of living a self-sufficient life. However, people with disabilities often face challenges in managing finances due to inaccessible banking services, physical barriers, and complex financial processes. AI and voice assistants are breaking these barriers by making financial services more inclusive and easier to use.

AI and Voice Assistants in Financial Accessibility

Financial independence is a crucial part of living a self-sufficient life. However, people with disabilities often face challenges in managing finances due to inaccessible banking services, physical barriers, and complex financial processes.

AI and voice assistants are breaking these barriers by making financial services more inclusive and easier to use.

AI-Powered Banking and Transactions

Traditional banking methods, such as visiting a branch or using ATMs, can be difficult for individuals with mobility impairments or visual impairments.

AI-driven voice banking is transforming the way people manage their money. Banks are integrating AI-powered voice assistants into their mobile apps, allowing users to check balances, transfer money, and pay bills simply by speaking.

For instance, a visually impaired user can say, “What’s my account balance?” or “Send ₹5,000 to Rahul,” and the AI assistant will complete the transaction securely. This eliminates the need for manual typing, reducing errors and making financial management effortless.

Many banks are also introducing AI-driven chatbots that provide real-time assistance. These chatbots can answer questions about transactions, alert users about suspicious activity, and even offer financial advice.

This is particularly beneficial for individuals with cognitive disabilities who may need step-by-step guidance in handling their finances.

AI for Fraud Detection and Security

Security is a major concern for everyone, but especially for individuals who may be more vulnerable to fraud. AI-powered security systems are enhancing financial safety by detecting unusual transactions and alerting users in real time.

If an AI system notices suspicious activity—such as a large withdrawal from an unfamiliar location—it can notify the user instantly or even freeze the account until verification is complete.

Biometric authentication, powered by AI, is also improving security. Voice recognition technology allows users to verify transactions using their unique voice patterns instead of entering PINs or passwords.

This makes banking safer and more accessible, especially for individuals who have difficulty using traditional authentication methods.

AI-Driven Financial Education and Budgeting

Financial literacy is another area where AI is making a significant impact. Many people with disabilities face challenges in understanding complex financial concepts, but AI-driven budgeting tools are simplifying the process.

AI-powered financial assistants can analyze spending habits, set savings goals, and offer personalized advice on managing money more effectively.

A user can ask, “How much did I spend on groceries last month?” or “Can I afford to save ₹10,000 this month?” and receive instant insights. These AI-driven tools empower individuals to take control of their finances, leading to greater financial stability and independence.

Some AI applications are also designed to teach financial skills through interactive conversations. These tools break down financial concepts into easy-to-understand explanations, making money management more approachable for individuals with cognitive disabilities.

Making Financial Services More Inclusive

Financial institutions are beginning to recognize the importance of accessibility and are leveraging AI to ensure their services are inclusive.

AI-driven customer support ensures that people with disabilities can access assistance whenever they need it, without having to navigate complex phone menus or wait for human support.

As AI continues to advance, the financial sector will become even more inclusive.

With AI-powered voice assistants, secure authentication methods, and smart financial management tools, individuals with disabilities can gain greater financial independence, ensuring that they have full control over their financial future.

Conclusion

AI and voice assistants are not just making life easier—they are transforming accessibility in ways that were once unimaginable. From enabling hands-free control of everyday tasks to revolutionizing healthcare, education, and employment, AI is creating a world where people with disabilities can live more independently and with greater dignity.

The future holds even more promise. As AI continues to evolve, its impact on accessibility will only grow, breaking down more barriers and opening up new possibilities. The goal is clear: to create a world where technology is an equalizer, ensuring that everyone, regardless of ability, has the tools they need to thrive.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.