Find out how VR and AR are enhancing accessibility, offering immersive solutions for education, therapy, and daily life for people with disabilities.

Breaking Barriers: How VR and AR Are Improving Accessibility

Technology is constantly evolving, and virtual reality (VR) and augmented reality (AR) are leading the way in making the world more accessible for people with disabilities. These innovations are not just for gaming or entertainment—they are transforming education, healthcare, workplace environments, and daily life. By creating immersive, adaptable experiences, VR and AR are helping individuals with disabilities overcome challenges, gain independence, and engage with the world in new ways.

Virtual reality (VR) creates fully immersive digital environments that allow users to interact with simulated spaces as if they were physically present.

How Virtual Reality (VR) Is Transforming Accessibility

Virtual reality (VR) creates fully immersive digital environments that allow users to interact with simulated spaces as if they were physically present.

For individuals with disabilities, VR is opening new doors in education, therapy, and daily life, helping them overcome limitations and experience the world in ways that were once impossible.

Enhancing Mobility and Independence

For people with mobility impairments, VR provides a way to explore places they may not physically be able to visit.

Whether it’s touring a museum, walking through a historical site, or even practicing navigation in a simulated city, VR helps users experience spaces without physical barriers.

This is particularly beneficial for individuals who use wheelchairs or prosthetic limbs, as it allows them to prepare for real-world interactions in a controlled environment.

In rehabilitation, VR is being used to help individuals regain movement and coordination after injuries or surgeries. Many rehabilitation centers now offer VR-based therapy sessions where patients perform guided exercises in a virtual environment.

These sessions make physical therapy more engaging and effective by incorporating interactive tasks and real-time feedback.

Patients recovering from strokes, spinal cord injuries, or limb amputations can practice movements in VR before attempting them in real life, building confidence and muscle memory.

Making Education More Accessible

For students with disabilities, VR is transforming the way they learn. Traditional classrooms can sometimes present challenges, especially for those with mobility impairments, sensory sensitivities, or learning difficulties.

With VR, students can participate in interactive lessons from anywhere, engaging with subjects in a way that suits their needs.

A student who struggles with mobility can take part in virtual field trips to locations around the world, from ancient ruins to outer space.

Those with visual impairments can use VR systems that provide audio descriptions and tactile feedback, creating a richer learning experience.

Additionally, students with autism or social anxiety can use VR to practice social interactions, helping them develop confidence in a safe and controlled setting.

Revolutionizing Job Training and Employment

VR is also creating new opportunities in the workplace. Job training programs are using VR to teach individuals with disabilities new skills in a realistic but low-risk setting.

This is especially useful for jobs that require physical movement or complex tasks, as VR allows users to practice without fear of injury or failure.

For example, individuals with prosthetic limbs can use VR to learn how to operate machinery, practice customer service interactions, or even develop new career skills.

By providing hands-on experience in a virtual world, VR ensures that people with disabilities can gain employment and perform their jobs with confidence.

While virtual reality (VR) creates fully immersive digital worlds, augmented reality (AR) enhances the real world by overlaying digital information onto physical spaces.

How Augmented Reality (AR) Is Enhancing Accessibility

While virtual reality (VR) creates fully immersive digital worlds, augmented reality (AR) enhances the real world by overlaying digital information onto physical spaces.

This technology is making everyday tasks easier for individuals with disabilities, improving communication, navigation, and independence.

Unlike VR, which requires users to be completely immersed in a virtual environment, AR allows people to interact with the real world while receiving digital assistance in real time.

Improving Navigation for People with Visual Impairments

One of the most significant ways AR is improving accessibility is by assisting individuals with visual impairments.

Navigation in unfamiliar places can be challenging for people who are blind or have low vision, but AR-powered apps are changing this.

Using a smartphone or AR glasses, users can receive audio descriptions, real-time object recognition, and step-by-step navigation instructions to help them move through complex environments safely.

For example, AR-based apps can identify street signs, recognize obstacles, and provide spoken directions, allowing individuals with visual impairments to navigate cities independently.

Some apps even use AI-driven object recognition to read menus, identify products in stores, or detect traffic signals, making daily life much more manageable.

Enhancing Communication for People with Hearing Impairments

For individuals who are deaf or hard of hearing, AR is improving communication by offering real-time speech-to-text conversion and visual cues.

AR glasses can display subtitles directly in the user’s field of view during conversations, helping them understand spoken words without relying on lip reading. This is especially useful in noisy environments where traditional hearing aids may struggle to pick up speech clearly.

In educational and professional settings, AR is being used to provide live captions for lectures, meetings, and public speeches. This ensures that individuals with hearing impairments can fully engage in discussions without missing important information.

Some AR applications even translate spoken language into sign language, bridging communication gaps in real time.

Supporting Cognitive and Learning Disabilities

Individuals with cognitive or learning disabilities often benefit from visual and interactive learning experiences, and AR provides just that.

AR-based tools help individuals understand complex concepts, follow instructions, and stay organized by presenting information in an engaging, step-by-step format.

For example, AR apps can assist individuals with dyslexia by converting written text into easier-to-read fonts or spoken words.

Those with attention disorders can use AR-based reminders that highlight important tasks, while individuals with autism can practice social interactions with digital overlays that guide them through conversations.

Transforming Physical Therapy and Prosthetic Training

Just as VR is improving rehabilitation, AR is playing a crucial role in physical therapy and prosthetic training. AR-based systems allow patients to see real-time feedback on their movements, ensuring they are performing exercises correctly.

This helps people recovering from injuries or surgeries regain strength and coordination more effectively.

For prosthetic users, AR can assist with learning how to use advanced prosthetic limbs, such as robotic hands.

Individuals adjusting to new prosthetics can see visual guides projected onto their real-world environment, showing them how to make precise movements or grip objects correctly.

At Robobionics, we develop prosthetic solutions like Grippy™, a bionic hand that improves dexterity and function. With AR integration, users can learn to operate prosthetics more naturally, enhancing their confidence and independence.

As technology continues to evolve, VR and AR are expected to play an even greater role in making the world more accessible.

The Future of VR and AR in Accessibility

As technology continues to evolve, VR and AR are expected to play an even greater role in making the world more accessible.

Researchers, developers, and disability advocates are working together to create more advanced solutions that improve mobility, communication, and independence for individuals with disabilities.

With AI-powered enhancements, wearable devices, and new accessibility-focused applications, the future of VR and AR is incredibly promising.

AI-Driven Personal Assistants for Accessibility

One of the most exciting developments in AR and VR is the integration of artificial intelligence (AI) to create smart personal assistants that cater to individual needs.

These AI-driven systems will be able to analyze real-world environments and provide real-time guidance based on a person’s specific disability.

For example, a visually impaired person wearing AR glasses could have an AI-powered assistant that describes surroundings, reads text aloud, and provides directions using natural voice commands.

Similarly, individuals with mobility impairments could use AI-powered VR systems to simulate different environments and prepare for real-world challenges in a safe and controlled space.

The Rise of Wearable AR Devices

While many AR applications currently rely on smartphones and tablets, the future lies in wearable AR devices such as smart glasses and headsets that provide hands-free accessibility solutions.

These wearables will offer real-time text captions, facial recognition to assist with identifying people, and gesture-based controls for individuals with limited mobility.

For individuals who are deaf or hard of hearing, smart AR glasses could provide instant subtitles for conversations, ensuring seamless communication in any environment.

Likewise, those with cognitive disabilities could receive real-time visual prompts and reminders to help with daily activities, from following a schedule to remembering important instructions.

Virtual Reality for Mental Health and Social Inclusion

Beyond physical accessibility, VR is also emerging as a powerful tool for mental health support and social inclusion.

Many individuals with disabilities face social isolation, anxiety, or depression due to mobility challenges or communication barriers.

VR provides a safe and controlled space for people to practice social interactions, join virtual communities, and experience new activities without physical limitations.

For individuals with autism, VR simulations can be used to practice social skills, workplace interactions, and real-world scenarios, helping them build confidence in a comfortable setting.

Similarly, VR-based meditation and relaxation experiences are being developed to assist individuals with anxiety or sensory processing disorders, offering calming environments tailored to their specific needs.

AR and VR in Smart Cities and Public Spaces

The integration of AR and VR in urban planning and public spaces is another step toward greater accessibility.

In the future, AR-based navigation systems will provide real-time assistance for individuals with disabilities in crowded areas, train stations, airports, and shopping centers.

These systems will offer personalized guidance, directing users to accessible entrances, restrooms, and transportation options without needing external help.

Public services are also expected to benefit from VR and AR training programs. Emergency responders, healthcare professionals, and customer service workers will be able to train in virtual simulations that teach them how to assist individuals with disabilities effectively.

This will lead to more inclusive and accommodating public spaces, ensuring that accessibility is a priority in every aspect of urban life.

As more businesses recognize the importance of inclusivity, VR and AR are becoming essential tools for improving workplace accessibility.

The Role of VR and AR in Workplace Accessibility

As more businesses recognize the importance of inclusivity, VR and AR are becoming essential tools for improving workplace accessibility.

These technologies are not only helping individuals with disabilities gain employment but also ensuring that workplaces are designed to accommodate diverse needs.

By reducing barriers in job training, office navigation, and remote work, VR and AR are making workplaces more equitable for all employees.

Virtual Reality for Job Training and Skill Development

For individuals with disabilities, traditional job training can sometimes present challenges, particularly in environments that require hands-on learning.

VR is changing this by providing immersive training simulations that allow employees to develop skills in a safe, controlled, and adaptable environment.

For example, individuals with mobility impairments can use VR to practice job tasks without physically moving to different locations.

A person training for a customer service role can interact with virtual customers in a simulated store or call center, gaining experience and confidence before working in a real-world setting.

Similarly, individuals who use prosthetic limbs can practice using specialized tools and equipment in a VR environment before applying those skills in their actual workplace.

Employers are also using VR to simulate workplace scenarios, helping employees with cognitive disabilities or anxiety disorders become familiar with their work environment before they start their job.

This reduces stress and improves workplace readiness, ensuring that every employee feels comfortable and prepared.

AR for Workplace Navigation and Accessibility

For employees with visual impairments or mobility challenges, AR is making workplaces easier to navigate.

Many companies are now integrating AR-based navigation systems into their office layouts, allowing employees to receive step-by-step visual or audio instructions on how to move between different departments, conference rooms, or restrooms.

In open-plan offices, AR can also be used to provide real-time desk assignment assistance, personalized work reminders, or voice-activated meeting scheduling.

Employees with hearing impairments can benefit from AR glasses that display real-time captions during meetings, ensuring full participation in discussions without relying on lip-reading or interpreters.

Supporting Remote Work and Virtual Collaboration

The rise of remote work has been a game-changer for many individuals with disabilities, allowing them to work from home while avoiding transportation and physical accessibility challenges.

VR and AR are taking remote work to the next level by creating immersive virtual offices where employees can interact as if they were physically present.

Using VR headsets, employees can collaborate in virtual workspaces, attend meetings in digital conference rooms, and engage with colleagues using avatars.

This provides a more interactive alternative to traditional video calls, allowing employees to gesture, write on virtual whiteboards, and even present ideas using 3D models.

For individuals with disabilities, customizable VR workspaces can be adapted to their needs. Adjustable display settings, voice-command controls, and personalized accessibility features ensure that employees can work comfortably without facing physical or sensory barriers.

As VR and AR continue to be adopted in workplaces, businesses will become more inclusive, ensuring that employees of all abilities have equal opportunities to succeed.

These technologies are not just enhancing accessibility—they are redefining what a truly inclusive workplace looks like.

Healthcare is one of the most promising fields where virtual reality (VR) and augmented reality (AR) are improving accessibility.

VR and AR in Healthcare and Rehabilitation

Healthcare is one of the most promising fields where virtual reality (VR) and augmented reality (AR) are improving accessibility.

These technologies are helping patients with disabilities receive better treatment, regain mobility, and manage chronic conditions more effectively.

From rehabilitation therapy to prosthetic training, VR and AR are reshaping the way healthcare is delivered, making it more personalized, engaging, and accessible.

Virtual Reality for Rehabilitation and Physical Therapy

For individuals recovering from injuries, strokes, or surgeries, VR-based rehabilitation is offering a new way to regain strength and coordination.

Traditional physical therapy can sometimes feel repetitive and discouraging, but VR turns it into an interactive and engaging experience.

Patients can perform rehabilitation exercises in virtual environments that simulate real-world activities, such as walking through a park, reaching for objects, or climbing stairs.

These exercises help improve muscle coordination, balance, and confidence, all while keeping patients motivated through gamified therapy sessions.

For individuals with spinal cord injuries or neurological conditions like Parkinson’s disease, VR rehabilitation programs can help them practice controlled movements and improve motor function in a safe setting.

Since VR can track progress in real-time, therapists can customize exercises based on a patient’s specific needs, ensuring optimal recovery.

AR for Prosthetic Training and Mobility Assistance

For individuals using prosthetic limbs, learning how to control and adapt to a new device can take time. AR is making this process easier by providing real-time visual guides that show users how to move their prosthetic limbs effectively.

At Robobionics, we are committed to enhancing prosthetic technology, including our advanced Grippy™ bionic hand.

With AR integration, prosthetic users can receive on-screen guidance and feedback while performing everyday tasks like grasping objects, typing, or even playing musical instruments.

This allows them to fine-tune their movements and improve functionality in a way that feels natural.

Beyond prosthetics, AR is also assisting individuals with mobility impairments by providing real-time navigation assistance in hospitals, clinics, and public spaces.

Using AR glasses or smartphone apps, users can receive step-by-step visual directions to locate elevators, accessible restrooms, or medical offices without needing external assistance.

Mental Health Support and Therapy

VR is also playing an important role in mental health therapy, offering immersive treatments for individuals with anxiety, PTSD, or phobias.

Many mental health professionals are using VR-based exposure therapy, where patients can gradually face their fears in a controlled virtual environment while receiving guidance from a therapist.

For individuals with autism, VR is being used to develop social skills by simulating real-world interactions, such as ordering at a restaurant, interviewing for a job, or engaging in conversations.

These virtual experiences allow individuals to practice social interactions without the pressure of real-life situations, helping them build confidence over time.

The Future of VR and AR in Healthcare

As VR and AR technology continues to improve, healthcare accessibility will become even more advanced. Future innovations may include AI-powered VR therapy programs, smart prosthetics with AR-driven feedback, and fully immersive medical training simulations.

These advancements will not only benefit individuals with disabilities but will also create a more inclusive, efficient, and patient-centered healthcare system.

Beyond healthcare, education, and the workplace, VR and AR are making daily life more accessible for individuals with disabilities.

The Role of VR and AR in Daily Life and Independent Living

Beyond healthcare, education, and the workplace, VR and AR are making daily life more accessible for individuals with disabilities.

These technologies are helping people complete everyday tasks, connect with their communities, and enjoy greater independence.

From smart home integration to personal mobility assistance, VR and AR are reshaping the way people with disabilities interact with the world around them.

AR-Powered Smart Homes for Greater Independence

Smart home technology is becoming a key part of independent living, and AR is enhancing it further.

With AR-powered smart home systems, individuals with disabilities can control lighting, appliances, and security features using gesture-based controls, voice commands, or visual overlays on their smartphones or AR glasses.

For example, a person with limited mobility can point at a lightbulb while wearing AR glasses, and the system will recognize the motion and turn the light on or off.

Similarly, individuals who are blind or have low vision can use AI-enhanced AR devices that describe their surroundings, helping them navigate their homes safely.

AR for Shopping and Everyday Tasks

For individuals with visual impairments, grocery shopping and other errands can be challenging. AR is solving this by scanning products and reading labels aloud or highlighting essential items in a digital overlay.

AR-powered shopping assistants help users identify products, compare prices, and even locate specific sections of a store without requiring assistance.

For individuals with mobility impairments, AR applications provide real-time data about the availability of accessible entrances, ramps, and elevators in public spaces.

This eliminates the need for unnecessary detours or last-minute accessibility adjustments, making everyday tasks more convenient and stress-free.

VR for Social Interaction and Entertainment

Social isolation is a common challenge for individuals with disabilities, but VR is providing new ways to connect with friends, attend events, and experience entertainment from the comfort of home.

Virtual reality social platforms allow individuals to meet friends, explore digital worlds, and attend concerts or gatherings using customizable avatars.

VR chatrooms and online communities provide a space for people to interact without physical barriers, reducing feelings of isolation and promoting social inclusion.

VR is also changing the way people experience travel. For individuals who are unable to visit certain destinations due to mobility challenges, VR provides fully immersive travel experiences.

From exploring ancient cities to walking through national parks, users can experience new places without leaving their homes.

Future Innovations in AR and VR for Independent Living

The future of AR and VR in daily life is focused on even smarter and more personalized accessibility solutions.

AI-driven personal assistants in AR glasses will provide users with real-time information on transportation schedules, smart home controls, and even emergency alerts.

VR therapy programs will become more advanced, offering customized relaxation and mindfulness experiences for individuals with anxiety or sensory sensitivities.

As AR and VR technology continues to evolve, these tools will play a crucial role in creating a world where individuals with disabilities can live, work, and socialize without barriers.

Conclusion

Virtual reality (VR) and augmented reality (AR) are revolutionizing accessibility, breaking down barriers in education, healthcare, workplaces, and daily life. These technologies are not just futuristic innovations—they are real, practical tools that empower individuals with disabilities to navigate the world with greater ease and independence. From VR-based rehabilitation and training simulations to AR-powered navigation and smart home integration, these advancements are reshaping how people interact with their surroundings.

As technology continues to evolve, VR and AR will become even more adaptive and personalized, ensuring that accessibility is not an afterthought but a fundamental design principle. By investing in these technologies, society moves closer to a future where every individual, regardless of ability, can experience life without limitations.

At Robobionics, we are dedicated to enhancing accessibility through advanced assistive solutions like Grippy™, our innovative bionic hand. If you’re looking for cutting-edge prosthetic technology that improves mobility and independence, contact us today and explore the future of accessibility.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.