Learn how to maintain high-performance sports prosthetics for peak performance. Tips on cleaning, repairs, and storage for active users.

A Guide to Maintaining High-Performance Sports Prosthetics

Sports prosthetics are more than just tools; they are gateways to a world of possibilities. For athletes with limb loss, these advanced devices provide the opportunity to perform at their best, pushing boundaries and achieving remarkable feats.

However, to unlock their full potential, sports prosthetics must be properly maintained. Care and attention ensure that these devices stay reliable, durable, and ready to match the athlete’s every move.

Whether you’re a professional athlete or someone exploring sports for fun, knowing how to maintain your prosthetic is crucial. This guide will walk you through everything you need to keep your sports prosthetic in top condition, from daily care to long-term strategies.

High-performance sports prosthetics are engineered for precision and efficiency, but their components face significant wear and tear. Dirt, moisture, and repetitive movements can take a toll.

Why Maintenance Matters

Sports prosthetics are marvels of engineering, designed to deliver unmatched performance, adaptability, and resilience. However, their ability to perform at high levels depends significantly on consistent and thorough maintenance.

Without proper care, even the most advanced prosthetic can underperform, limiting an athlete’s potential and, in some cases, increasing the risk of injury.

Maintenance isn’t just about preserving the device—it’s about ensuring the wearer experiences peak functionality and comfort, day after day.

Maintaining Precision for Optimal Performance

Sports prosthetics are built with precision, combining advanced materials and technology to mimic natural movements. Every joint, hinge, and connector is calibrated to respond instantly and efficiently to an athlete’s demands.

When dirt, moisture, or wear interfere with these components, the fine-tuned performance begins to degrade. A clean and well-maintained prosthetic allows every movement to feel fluid and predictable, giving athletes the confidence to focus solely on their sport.

Moreover, high-performance prosthetics often rely on intricate mechanisms and sensors to adapt to different terrains or motions. Regular maintenance ensures these systems remain sensitive and accurate, enhancing the prosthetic’s responsiveness and minimizing lag.

Athletes who prioritize upkeep are better equipped to handle the dynamic challenges of their sports, whether it’s rapid directional changes, sprints, or endurance activities.

Enhancing Durability for Long-Term Savings

Investing in a sports prosthetic is a long-term commitment, and maintenance plays a key role in protecting that investment. Without proper care, components may degrade faster, leading to more frequent replacements or costly repairs.

A simple routine of cleaning and inspection can significantly reduce the risk of long-term damage, ensuring the prosthetic remains reliable and durable for years.

Durability is particularly crucial for athletes who train extensively or compete at professional levels. High-intensity use naturally accelerates wear and tear, but maintenance slows this process.

Athletes who take the time to care for their prosthetic are less likely to encounter unexpected failures or performance issues during critical moments, such as competitions or training milestones.

Protecting the User’s Health

Maintenance isn’t just about the device; it directly impacts the user’s physical health. A poorly maintained prosthetic can lead to skin irritation, pressure sores, or even musculoskeletal issues caused by misalignment or improper fit.

Sweat and bacteria buildup can exacerbate these problems, turning minor discomfort into serious complications.

Regular cleaning and inspection create a hygienic and safe interface between the residual limb and the prosthetic, allowing athletes to focus on their sport without unnecessary pain or distractions.

A Strategic Advantage in Competitive Sports

For athletes, every fraction of a second and every ounce of effort counts. A well-maintained prosthetic can be the difference between winning and losing.

Consistent care ensures that the device delivers maximum efficiency and reliability during competitions. Athletes who prioritize maintenance gain a strategic edge, knowing their prosthetic will perform exactly as expected when it matters most.

Moreover, being attentive to maintenance demonstrates a professional approach to sports. It reflects a commitment to excellence and respect for the tools that enable success.

For those aspiring to compete at higher levels or represent their sport on a global stage, this level of dedication can set them apart.

Building Confidence and Independence

A well-maintained prosthetic is one that blends seamlessly with the athlete’s body and movements, fostering a sense of confidence and independence.

When athletes trust their prosthetic to perform flawlessly, they are free to push their limits without hesitation. Maintenance creates this trust, ensuring that the device remains a reliable partner in achieving personal and professional goals.

A sports prosthetic is more than a mechanical device—it’s a finely tuned instrument engineered to complement the dynamic demands of athletic activity. Every component, from the socket to the terminal device, is designed with a specific purpose to enhance performance, comfort, and control. To maintain and maximize the potential of your prosthetic, it’s essential to understand how these components work together as an integrated system.

Understanding Your Sports Prosthetic

A sports prosthetic is more than a mechanical device—it’s a finely tuned instrument engineered to complement the dynamic demands of athletic activity.

Every component, from the socket to the terminal device, is designed with a specific purpose to enhance performance, comfort, and control.

To maintain and maximize the potential of your prosthetic, it’s essential to understand how these components work together as an integrated system.

The Role of Advanced Materials

Sports prosthetics are crafted using advanced materials chosen for their unique properties. Lightweight materials like carbon fiber provide the strength and flexibility needed to endure high-impact activities without adding unnecessary weight.

Silicone liners and soft padding create a comfortable barrier between the residual limb and the socket, reducing friction and preventing discomfort during extended use.

These materials, while robust, require care to preserve their performance. For example, carbon fiber, while resistant to stress, can weaken over time if exposed to harsh chemicals or extreme conditions.

Understanding the strengths and vulnerabilities of the materials used in your prosthetic allows you to take preventive measures to avoid damage.

The Importance of the Socket

The socket is the foundation of your prosthetic’s fit and functionality. It serves as the critical interface between your body and the device, translating your movements into precise actions.

A well-fitting socket minimizes pressure points, enhances stability, and ensures that the prosthetic feels like a natural extension of your body.

Properly caring for the socket is vital, as even minor changes in its condition can impact your comfort and performance. Sweat and moisture buildup can degrade the liner, while dirt can lead to skin irritation or infections.

Regular cleaning and attention to the socket’s condition not only improve your experience but also help maintain your physical health.

Joints and Pylons: Balancing Mobility and Stability

Joints and pylons form the core of a sports prosthetic’s structural integrity. Joints provide flexibility, mimicking the natural movements of human anatomy, while pylons ensure stability and balance.

These components are subjected to constant stress during athletic activities, requiring regular inspection and maintenance to prevent issues such as looseness or misalignment.

For prosthetics with mechanical joints, smooth operation is essential for maintaining fluidity in motion. Any stiffness, grinding, or unusual noise can indicate wear that needs immediate attention.

For devices with microprocessor-controlled joints, maintaining the electronics and sensors is equally crucial, as even small malfunctions can disrupt functionality.

Terminal Devices: The Heart of Athletic Performance

The terminal device—whether a running blade, a specialized hand, or an all-terrain foot—is what allows you to interact with the world during sports. These devices are tailored to specific activities, providing the grip, spring, or flexibility needed to excel in your chosen sport.

Understanding the unique demands placed on your terminal device helps you optimize its performance. For instance, a running blade must maintain its elasticity and alignment to deliver the right level of propulsion, while a prosthetic hand used for activities like tennis or climbing needs precise grip strength and dexterity.

Being aware of these requirements ensures you can identify changes in performance early and take appropriate action.

Integration of Technology

Modern sports prosthetics often incorporate advanced technology, such as microprocessors, sensors, and connectivity features. These systems allow the prosthetic to adapt to changing conditions, providing real-time feedback and adjustments for optimal performance.

For example, some devices use gyroscopes and accelerometers to fine-tune stability during high-speed or uneven movements.

Understanding how these technologies function and how to maintain them is critical. Regular software updates, proper charging routines, and keeping electronic components free from moisture and dust all contribute to the longevity of the prosthetic.

By staying informed about the technology in your device, you can ensure it continues to perform reliably under all conditions.

Partnering with Experts

Understanding your sports prosthetic also means knowing when to seek expert advice. Prosthetists play a crucial role in educating users about their devices, providing adjustments, and addressing any concerns.

Routine check-ups with a professional help maintain the prosthetic’s fit and performance, preventing issues before they escalate.

Daily care for your sports prosthetic is the cornerstone of its performance and longevity. This routine maintenance not only keeps your prosthetic functioning optimally but also ensures your comfort and safety during use.

Daily Care Practices

Daily care for your sports prosthetic is the cornerstone of its performance and longevity. This routine maintenance not only keeps your prosthetic functioning optimally but also ensures your comfort and safety during use.

By dedicating a few minutes each day to cleaning, inspecting, and maintaining your device, you can prevent long-term issues and enhance your overall experience.

Prioritizing Hygiene for Comfort and Health

One of the most critical aspects of daily prosthetic care is maintaining hygiene. Throughout the day, sweat, dirt, and bacteria can accumulate on the prosthetic socket and liner, creating an environment that may irritate the skin or lead to infections.

Cleaning these areas every evening with mild soap and warm water removes residue and prevents the buildup of harmful microbes.

It’s essential to let the socket and liner dry thoroughly before use. Moisture trapped inside the prosthetic can compromise the fit, lead to skin problems, or create unpleasant odors. If you live in a humid environment, consider using a soft, lint-free cloth to dry the socket completely.

By prioritizing hygiene, you not only protect your skin but also ensure that your prosthetic remains comfortable to wear throughout the day. This is especially important for athletes, whose activities often involve extended periods of physical exertion.

The Role of Inspections in Early Detection

Daily inspections are your first line of defense against potential issues with your prosthetic. While your device may appear sturdy, minor damage or wear can occur from regular use, especially during sports activities.

Each evening, take a close look at all visible components of your prosthetic.

Pay special attention to areas that experience high stress, such as joints, fasteners, and terminal devices. A small crack or loose screw may not seem like a significant problem, but it can worsen rapidly if left unaddressed.

Catching these issues early allows you to take corrective action before they affect the device’s functionality.

Inspecting the socket is equally important. Look for signs of wear in the liner or padding, such as thinning or tears, which can compromise your comfort and the prosthetic’s fit.

This simple practice not only ensures the device remains functional but also helps you avoid discomfort or injuries caused by worn-out components.

Protecting Electronic Components

For sports prosthetics with integrated electronics, daily care should extend to protecting these sensitive systems. Sweat and dust are common culprits that can interfere with electronic components, reducing their performance over time.

Wipe down external sensors, charging ports, and control panels with a dry microfiber cloth after each use to remove any debris.

Charging the prosthetic’s battery regularly is another important part of care. Ensure the charging port is free of dirt and moisture, and use only the charger recommended by the manufacturer.

By following these steps, you can maintain the reliability of the electronic systems and prevent unexpected malfunctions.

Enhancing Fit and Comfort

Your daily routine should also include checking the fit of your prosthetic. A good fit is crucial for both comfort and performance, and small changes in your residual limb or prosthetic can affect this.

If you notice discomfort, slipping, or pressure points, take note and consult your prosthetist as soon as possible.

It’s also helpful to pay attention to the alignment of your prosthetic, as even slight misalignments can cause uneven wear or discomfort during use. While professional adjustments are often necessary, being aware of these changes allows you to address them before they escalate.

Creating a Habitual Routine

Incorporating these practices into your daily routine doesn’t need to be time-consuming. A few minutes of focused care at the end of each day can save you from costly repairs and disruptions to your activities in the future.

The key is consistency—making daily care a habit ensures that your prosthetic is always ready for use.

While daily care ensures your sports prosthetic remains functional, periodic checks take maintenance to a deeper level, helping identify subtle issues that might not be immediately visible. These checks are an opportunity to fine-tune your device, ensuring it delivers optimal performance under the demands of athletic activity. A proactive approach to periodic inspections can significantly extend the life of your prosthetic and enhance its usability.

Periodic Checks for Optimal Performance

While daily care ensures your sports prosthetic remains functional, periodic checks take maintenance to a deeper level, helping identify subtle issues that might not be immediately visible.

These checks are an opportunity to fine-tune your device, ensuring it delivers optimal performance under the demands of athletic activity. A proactive approach to periodic inspections can significantly extend the life of your prosthetic and enhance its usability.

The Science of Wear and Tear

Every prosthetic experiences wear and tear, but the way this manifests varies depending on the sport, frequency of use, and environmental factors.

High-impact activities like running, basketball, or soccer place stress on joints, pylons, and terminal devices, causing gradual degradation.

Sports involving varied terrains, such as trail running or hiking, can accelerate wear on components due to friction and exposure to dirt and moisture.

Periodic checks allow you to assess how these factors are affecting your prosthetic. For example, small changes in the flexibility of a running blade or reduced stability in a joint can indicate early signs of wear.

Identifying these changes ensures you can address them before they evolve into significant problems, keeping your prosthetic ready for peak performance.

Monitoring the Alignment and Fit

Alignment is a critical aspect of a prosthetic’s functionality, directly impacting the user’s comfort, balance, and performance.

Misalignment can occur gradually due to wear or changes in your residual limb, often going unnoticed until it causes discomfort or affects mobility. Periodic checks allow you to monitor alignment and make necessary adjustments.

A prosthetist can use specialized tools to ensure the alignment meets your activity needs, optimizing your device for both efficiency and comfort.

This process also involves assessing the fit of the socket, as even minor changes in your residual limb can affect how the prosthetic feels and performs. Regular evaluations help maintain a secure and comfortable fit, preventing issues like skin irritation or uneven pressure distribution.

Assessing the Integrity of Components

Periodic checks focus on the structural integrity of key components. Joints, pylons, and fasteners are often subject to repeated stress, which can cause small cracks, loosening, or deformation.

While these issues may not immediately affect performance, they can worsen with continued use, potentially leading to device failure at inopportune moments.

Terminal devices, such as running blades or prosthetic hands, also require careful inspection. Their functionality depends on maintaining specific properties, like elasticity for blades or grip strength for hands.

Any deviations from their intended performance characteristics should be addressed promptly.

For prosthetics with electronic components, periodic checks are especially vital. Sensors, actuators, and batteries need to be tested for accuracy and reliability.

Small glitches, such as inconsistent sensor readings or reduced battery life, can affect performance and should be resolved before they escalate.

The Value of Professional Expertise

While daily maintenance can often be handled independently, periodic checks benefit greatly from professional expertise. A prosthetist has the tools and knowledge to perform in-depth assessments, identifying issues that might not be visible to the untrained eye.

They can also perform recalibrations, ensuring your prosthetic functions as intended.

Building Confidence Through Preventive Maintenance

Periodic checks are not just about addressing problems—they are about building confidence in your device.

Knowing your prosthetic has been thoroughly inspected and fine-tuned gives you the assurance that it will perform reliably during critical moments, whether in competition or training.

Preventive maintenance fosters trust in your equipment, allowing you to focus entirely on your performance.

No matter how advanced or durable your sports prosthetic may be, occasional issues are inevitable. Troubleshooting these problems promptly and effectively is essential to maintaining optimal performance, comfort, and reliability. Understanding common issues and their underlying causes empowers you to address them strategically, minimizing disruptions to your activities.

Troubleshooting Common Issues

No matter how advanced or durable your sports prosthetic may be, occasional issues are inevitable. Troubleshooting these problems promptly and effectively is essential to maintaining optimal performance, comfort, and reliability.

Understanding common issues and their underlying causes empowers you to address them strategically, minimizing disruptions to your activities.

Identifying the Root Cause of Discomfort

Discomfort is one of the most frequently reported issues among prosthetic users. It may arise from improper fit, skin irritation, or pressure points caused by changes in the residual limb or the prosthetic socket.

Over time, your limb may adapt to the prosthetic, leading to slight misalignments or uneven pressure distribution.

When discomfort occurs, the first step is to carefully examine the socket and liner. Look for signs of wear, such as thinning padding or damaged materials, as these can directly impact your comfort.

Regular adjustments by a prosthetist can help address these issues and restore the fit. Additionally, maintaining proper hygiene reduces the risk of skin irritation, ensuring a smooth interface between your body and the prosthetic.

Restoring Stability and Alignment

A common challenge with sports prosthetics is a gradual loss of stability or alignment, particularly in high-impact activities. This can result from wear in joints, loosening fasteners, or even subtle shifts in the prosthetic’s structural integrity.

If you notice instability, start by inspecting the fasteners and joints. Loose screws or bolts can lead to wobbling or reduced control, compromising both safety and performance.

Tighten these components using the appropriate tools, but avoid over-tightening, as this could damage the prosthetic. If the issue persists, professional realignment by a prosthetist may be necessary to restore stability.

Alignment issues can also manifest as uneven wear on the terminal device, such as a running blade or foot. This wear indicates that the device may not be making proper contact with the ground during use, affecting your balance and efficiency.

Correcting alignment ensures that all components work in harmony, enhancing your performance and preventing further wear.

Managing Electronic Malfunctions

For sports prosthetics with advanced technology, electronic malfunctions can be a source of frustration. Problems such as unresponsive sensors, reduced battery life, or connectivity issues can disrupt functionality and limit your ability to perform at your best.

When encountering electronic issues, begin by inspecting the battery and charging system. A low or depleted battery is often the simplest explanation for unresponsive electronics.

Ensure the charging ports are clean and free of debris, and verify that the charger being used is compatible with your device.

If the issue involves sensors or actuators, a software update or recalibration may be required. Many modern prosthetics have diagnostic tools or companion apps that can help identify and resolve problems.

However, for persistent issues, consulting a specialist is the best course of action.

Addressing Performance Degradation

Over time, components such as joints, pylons, and terminal devices can experience performance degradation due to wear and tear. Reduced responsiveness, decreased flexibility, or abnormal noises during use are common indicators.

These signs should not be ignored, as they often point to underlying mechanical issues that require attention.

Begin by closely examining the affected components for visible signs of damage, such as cracks, rust, or deformation. If wear is detected, replacing the damaged parts is usually the most effective solution.

For terminal devices like running blades or prosthetic feet, even slight changes in shape or elasticity can significantly impact performance. Regular replacements ensure you continue to receive the full benefits of your prosthetic’s design.

Knowing When to Seek Professional Help

While many issues can be addressed through basic troubleshooting, some problems require the expertise of a prosthetist. Persistent discomfort, repeated electronic malfunctions, or significant mechanical damage should always be evaluated by a professional.

Ignoring these issues can lead to further complications, affecting both the prosthetic and your overall well-being.

Building Confidence Through Preparedness

Troubleshooting isn’t just about fixing problems—it’s about being prepared and proactive. By understanding the common issues that can arise and how to address them effectively, you build confidence in your ability to maintain your prosthetic.

This confidence translates to peace of mind, allowing you to focus on your sport and trust that your prosthetic will support you every step of the way.

Extending the Lifespan of Your Sports Prosthetic

High-performance sports prosthetics are a valuable investment, not only in terms of cost but also in their role in enabling athletic pursuits. Extending the lifespan of your prosthetic is essential to maximizing its value, functionality, and reliability over time.

Achieving this requires a thoughtful approach that combines regular care, preventive measures, and strategic decisions.

The Impact of Consistent Maintenance

The foundation of a long-lasting sports prosthetic lies in consistent maintenance. Every component of your prosthetic is subject to wear and tear from daily use, particularly during intense sports activities.

By addressing these small, everyday stresses through routine care, you reduce the risk of cumulative damage that could compromise the prosthetic’s performance.

Consistent cleaning prevents the buildup of dirt, sweat, and debris, which can degrade materials and affect mechanical parts. Similarly, periodic lubrication of moving components minimizes friction, ensuring smooth operation and reducing wear.

These small, regular efforts create a significant impact on the longevity of your device.

Choosing the Right Environment

The environment in which you use and store your prosthetic can greatly influence its lifespan. Extreme temperatures, excessive moisture, and exposure to harsh chemicals can weaken materials and disrupt functionality.

Storing your prosthetic in a dry, temperature-controlled area when not in use protects it from these harmful elements.

For athletes engaging in water sports or activities in humid conditions, additional precautions are necessary. Ensuring thorough drying after exposure to water and avoiding prolonged exposure to direct sunlight can help maintain the structural integrity of your prosthetic.

Recognizing When to Rotate Components

Rotating components strategically can help distribute wear more evenly across your prosthetic, reducing the strain on any single part. This is particularly relevant for terminal devices like running blades or specialized feet, which endure significant stress during use.

For example, if you have multiple attachments for different activities, alternate their use based on your training schedule. This not only extends the life of each component but also ensures you’re always using the most appropriate attachment for the task at hand.

Proactive Upgrades and Replacements

Over time, technological advancements can make newer prosthetic components more efficient and durable than those you currently use. Being proactive about upgrades allows you to benefit from these improvements while reducing the risk of relying on outdated parts.

Additionally, recognizing when to replace worn components is crucial for extending the lifespan of the entire prosthetic. Delaying a necessary replacement can cause stress to other parts of the device, potentially leading to more extensive damage.

For instance, a damaged running blade can affect the alignment of the entire prosthetic, accelerating wear on the joints and pylons.

By planning upgrades and replacements strategically, you not only maintain peak performance but also prevent costly repairs or replacements of the entire prosthetic.

Partnering with Professionals for Expert Care

Extending the lifespan of your prosthetic is a collaborative effort between the user and their prosthetist. Regular professional evaluations allow for early detection of issues that might not be visible to the untrained eye.

Prosthetists can also recommend adjustments, upgrades, or maintenance routines tailored to your unique needs and lifestyle.

The Long-Term Benefits of Strategic Care

Investing time and effort into extending the lifespan of your prosthetic yields long-term benefits. A well-maintained prosthetic delivers consistent performance, reduces the likelihood of unexpected failures, and saves you money on repairs and replacements.

More importantly, it allows you to focus on your sport without the distractions of discomfort or technical issues.

Conclusion

Maintaining high-performance sports prosthetics is not just about extending their lifespan; it’s about empowering yourself to achieve your best in every activity. Regular care, proper cleaning, and timely repairs ensure your prosthetic remains reliable and comfortable, no matter the challenges you face. Being proactive in addressing wear and tear, adapting your maintenance routine to your sport, and consulting professionals when needed can make a significant difference in your performance and experience.

At Robobionics, we’re committed to supporting athletes by providing advanced, durable, and easy-to-maintain prosthetic solutions. From routine check-ups to personalized guidance, our services are designed to help you succeed in your journey. Remember, your prosthetic is more than just a tool—it’s an extension of your abilities, a partner in your pursuit of excellence.

Take charge of your prosthetic care today and unlock your full potential. Whether you’re looking for expert advice, innovative designs, or reliable support, Robobionics is here to help. Book a demo or consultation now and experience the difference we can make in your active lifestyle. Together, let’s ensure your prosthetic keeps up with your ambitions.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.