Discover the key differences between above-knee and below-knee prosthetics to find the perfect fit for your lifestyle and mobility needs.

Above-Knee vs. Below-Knee Prosthetics: Which One Is Right for You

Losing a limb is a life-changing experience, and choosing the right prosthetic device is an important step in reclaiming mobility and independence. Among the options available, above-knee (AK) and below-knee (BK) prosthetics are two distinct types, each designed to address specific needs and challenges. But how do you determine which one is right for you?

Your choice depends on several factors, including the level of amputation, your lifestyle, and your personal goals. Understanding the differences between these prosthetic types, their components, and their capabilities can help you make an informed decision that aligns with your needs. At Robobionics, we’re here to guide you through this process, ensuring that your prosthetic solution enhances not just your mobility but your overall quality of life.

Understanding Above-Knee (AK) and Below-Knee (BK) Prosthetics

Before diving into specifics, it’s important to understand what differentiates above-knee prosthetics from below-knee prosthetics. The distinction lies in the level of amputation and, consequently, the complexity of the prosthetic design and functionality.

Above-Knee Prosthetics

Above-knee prosthetics are designed for individuals whose amputation occurs above the knee joint. These devices must replace both the knee and the lower leg, making them more complex in terms of mechanics and control.

The addition of an artificial knee joint introduces unique challenges and opportunities for users, particularly in achieving stability and natural movement.

Advanced AK prosthetics often include microprocessor-controlled knees that adapt to walking speed and terrain, offering users a more intuitive experience.

While these devices provide incredible functionality, they require greater energy expenditure compared to BK prosthetics, as the user must control both the prosthetic knee and foot.

Below-Knee Prosthetics

Below-knee prosthetics are used by individuals whose amputation occurs below the knee joint. These devices preserve the natural knee, allowing for more efficient and natural movement.

Because the knee joint remains intact, BK prosthetics typically require less energy to operate and are easier to adapt to during rehabilitation.

BK prosthetics often focus on providing a comfortable socket and responsive foot design to enhance mobility and balance.

While they are generally less complex than AK prosthetics, advanced BK devices can incorporate dynamic ankle and foot components for improved functionality on uneven terrain.

Below-Knee Prosthetics

Comparing Functional Differences

The choice between an above-knee and below-knee prosthetic largely depends on the functional needs of the user. While both aim to restore mobility, their mechanics, energy demands, and customization options vary significantly.

Energy Efficiency and Movement

One of the key considerations is the amount of energy required for movement. AK prosthetics demand more effort because the user must manage the artificial knee joint in addition to the foot.

For individuals with high activity levels or demanding lifestyles, this can present a challenge, particularly during long walks or climbing stairs.

In contrast, BK prosthetics allow users to leverage their natural knee joint, resulting in a more energy-efficient gait. This makes them a preferred choice for individuals who prioritize endurance and ease of movement in their daily routines.

Adaptability to Terrain

Advanced prosthetics are equipped to handle various terrains, but the level of control differs between AK and BK designs.

Modern AK prosthetics often include features like stance control and swing-phase adjustments, which help users navigate uneven surfaces with confidence. However, mastering these features requires time and practice.

BK prosthetics, by preserving the natural knee’s adaptability, generally provide better balance and stability on uneven ground. For users who frequently engage in outdoor activities or work in environments with unpredictable terrain, this can be a critical advantage.

Comfort and Fit: A Critical Consideration

The fit and comfort of a prosthetic limb significantly influence its usability and the user’s overall satisfaction. Both above-knee (AK) and below-knee (BK) prosthetics have unique challenges and solutions when it comes to achieving a proper fit and ensuring long-term comfort.

Above-Knee Prosthetics: Addressing the Socket Fit

For AK prosthetics, the socket—the part of the prosthetic that fits over the residual limb—is one of the most important components. The socket must provide a secure fit without causing discomfort or restricting blood flow.

Because AK prosthetics involve longer residual limbs and higher levels of motion, the fit must accommodate a range of movements while maintaining stability.

Above-Knee Prosthetics: Addressing the Socket Fit

Innovations in socket design, such as suction suspension systems and flexible materials, have improved comfort significantly. These advancements reduce skin irritation and allow for better weight distribution.

However, the complexity of fitting an AK prosthetic often requires multiple fittings and adjustments, making the initial adaptation process longer.

At Robobionics, we emphasize precision in socket design, ensuring that each prosthetic is tailored to the user’s anatomy for maximum comfort and functionality.

Below-Knee Prosthetics: Simpler Fit, Equal Importance

For BK prosthetics, the socket fit is generally less complex because it interfaces with a shorter residual limb and does not involve the knee joint. This allows for more straightforward suspension systems, such as silicone liners or vacuum-assisted suspension.

Despite the simpler fitting process, the comfort of BK prosthetics is equally important. An ill-fitting socket can lead to pressure sores, discomfort, and even rejection of the prosthetic. Properly designed BK sockets distribute weight evenly and allow for flexibility during activities like running or climbing stairs.

Users of both AK and BK prosthetics benefit from ongoing support and adjustments to ensure their prosthetic remains comfortable over time. Factors such as changes in body weight or residual limb size can affect fit, highlighting the importance of regular check-ups and maintenance.

Cost Considerations: Budget vs. Benefits

The financial aspect of selecting a prosthetic limb is often a key consideration for users. The cost of AK and BK prosthetics varies widely, influenced by the level of technology, materials, and customization required.

Above-Knee Prosthetics: Higher Complexity, Higher Cost

AK prosthetics tend to be more expensive due to their complexity. The inclusion of an artificial knee joint, often powered by advanced microprocessors, adds to both the functionality and the price of the device.

Users who opt for features like computerized knee control, dynamic alignment, or waterproof components may face a higher initial cost.

However, these features can significantly enhance quality of life by providing greater freedom of movement and reducing the physical strain of using the prosthetic. For businesses, offering flexible payment plans or insurance assistance can make these devices more accessible to a wider audience.

Below-Knee Prosthetics: Cost-Effective and Versatile

BK prosthetics are generally more affordable than their AK counterparts, making them a popular choice for individuals with limited budgets. Their simpler design reduces manufacturing costs without compromising on functionality.

Advanced BK prosthetics, featuring energy-return feet or adjustable ankle joints, offer high performance at a fraction of the cost of comparable AK systems.

For businesses, focusing on cost-effective production methods—such as modular designs or 3D printing—can further enhance the affordability of BK prosthetics. Highlighting these features in marketing efforts can appeal to budget-conscious users while showcasing the device’s value.

Rehabilitation and Adaptation: The Path to Mobility

Adapting to a prosthetic limb involves more than selecting the right device. Rehabilitation plays a critical role in helping users regain confidence, develop new skills, and integrate their prosthetics into daily life. The rehabilitation process varies for above-knee (AK) and below-knee (BK) prosthetics, reflecting the unique challenges and opportunities of each type.

Above-Knee Prosthetics: Building Strength and Coordination

The use of an AK prosthetic requires users to develop greater strength and coordination compared to BK prosthetics. This is because controlling an artificial knee joint involves mastering balance, timing, and gait mechanics.

Rehabilitation programs for AK users often emphasize muscle strengthening exercises for the hip and core, which are essential for stabilizing the prosthetic during movement.

Learning to use advanced features, such as microprocessor-controlled knees, also forms a key part of the adaptation process. While these technologies provide exceptional functionality, they require users to understand how to engage modes like stance control or adaptive walking patterns.

For businesses, providing access to interactive training resources—such as video tutorials or gamified exercises—can make this learning process more engaging and effective. Partnering with rehabilitation centers to offer hands-on training ensures that users receive personalized guidance tailored to their needs.

Above-Knee Prosthetics: Building Strength and Coordination

Below-Knee Prosthetics: Focusing on Natural Movement

For BK prosthetics, the rehabilitation process is often faster and less intensive because the user retains their natural knee joint. Programs typically focus on improving gait mechanics, ensuring the prosthetic integrates seamlessly into the user’s movement patterns.

Therapists may work with users on balance exercises, as well as strategies for managing uneven terrain or long-distance walking. Rehabilitation also includes socket fitting adjustments to prevent discomfort and maximize efficiency.

The simplicity of BK prosthetics makes them an ideal choice for individuals seeking a shorter adaptation period or those with limited access to rehabilitation resources.

Businesses that emphasize the ease of adaptation for BK prosthetics can appeal to first-time users or those transitioning from temporary devices. Ensuring that users have access to follow-up support and adjustment services further enhances their experience.

Everyday Functionality: Meeting Real-Life Needs

One of the most important aspects of selecting a prosthetic limb is how well it meets the demands of everyday life. Whether a user is navigating the workplace, enjoying outdoor activities, or managing household tasks, their prosthetic must offer reliability, comfort, and functionality.

Above-Knee Prosthetics: Balancing Versatility and Energy Use

AK prosthetics are designed to accommodate a wide range of activities, from walking and running to climbing stairs and cycling. Advanced features, such as hydraulic or pneumatic knees, enable users to adjust the device’s behavior to match their activity level.

However, the higher energy demands of AK prosthetics mean that users may need to pace themselves during prolonged activities. Businesses can address this by offering energy-efficient components, such as lightweight materials or AI-driven motion algorithms, to reduce fatigue.

Providing demonstrations of these features can help users understand how to maximize their prosthetic’s potential.

Below-Knee Prosthetics: Enhancing Stability and Mobility

BK prosthetics excel in providing stability and ease of movement, making them suitable for a wide range of everyday tasks. Features like shock-absorbing feet or multi-axial ankle joints enhance comfort during long periods of walking or standing.

For users with active lifestyles, advanced BK prosthetics can include energy-return feet that improve efficiency during high-impact activities like running or hiking.

Businesses that offer modular designs can further expand functionality, allowing users to customize their prosthetics for specific needs without purchasing an entirely new device.

Emotional and Psychological Considerations

The choice between above-knee (AK) and below-knee (BK) prosthetics is not just a physical or technical decision—it is deeply emotional. For individuals navigating limb loss, the journey to selecting and adapting to a prosthetic limb involves addressing psychological challenges, self-image concerns, and the desire to regain independence.

Above-Knee Prosthetics: Building Confidence Through Mastery

For AK users, the process of learning to use a prosthetic can initially feel overwhelming due to the complexity of the device. Mastering an artificial knee joint, especially one with advanced microprocessor controls, requires patience and perseverance. However, this journey can also be deeply rewarding.

Rehabilitation programs that emphasize gradual progress, celebrate milestones, and incorporate peer support can make a significant difference. When users see tangible improvements in their mobility and confidence, they are more likely to embrace their prosthetic as a tool of empowerment.

Businesses can enhance this experience by offering platforms for users to share success stories, participate in community events, or connect with others who have faced similar challenges. These initiatives foster a sense of belonging and encourage users to view their prosthetic as an enabler of new possibilities.

Above-Knee Prosthetics: Building Confidence Through Mastery

Below-Knee Prosthetics: Fostering a Smooth Transition

For BK users, the adaptation process is often less daunting, but it still requires emotional resilience. The preservation of the natural knee joint often makes the transition to using a prosthetic limb smoother, but individuals may still experience self-consciousness or frustration during the early stages of use.

Programs that focus on aesthetic customization, such as lifelike covers or personalized designs, can help users feel more confident in their prosthetic. Additionally, user-friendly training materials that demystify the device’s operation can reduce anxiety and build trust in its capabilities.

Businesses that prioritize personalization and accessible support for BK users can position themselves as allies in the user’s journey. Offering comprehensive aftercare services ensures that users feel supported long after their initial fitting.

The Role of Technology in Enhancing User Experience

Technology has revolutionized the prosthetics industry, offering solutions that were once unimaginable. For both AK and BK prosthetics, advancements in materials, mechanics, and connectivity are transforming how users interact with their devices.

Smart Prosthetics and Real-Time Feedback

Smart prosthetics equipped with sensors and microprocessors provide real-time feedback on gait, balance, and movement. These features are especially beneficial for AK prosthetics, where controlling an artificial knee requires precision.

By using data to adjust stride length, walking speed, or terrain response, smart prosthetics enhance the user experience and reduce the risk of falls or discomfort.

For businesses, integrating smart features into both AK and BK prosthetics offers a competitive edge. Providing users with connected apps or interactive interfaces can help them monitor their progress, troubleshoot issues, and optimize their prosthetic’s performance.

Lightweight Materials for Enhanced Comfort

The use of lightweight yet durable materials, such as carbon fiber composites or titanium alloys, has improved the comfort and usability of both AK and BK prosthetics. These materials reduce fatigue during extended use and allow for sleeker, more ergonomic designs.

For businesses, sourcing and adopting these advanced materials is a strategic investment in user satisfaction. Highlighting the benefits of lightweight construction in marketing materials can appeal to users seeking comfort and convenience.

Lightweight Materials for Enhanced Comfort

Making the Right Choice

Ultimately, the decision between an above-knee and below-knee prosthetic comes down to the individual’s unique needs, lifestyle, and goals. While AK prosthetics offer advanced functionality for users with high activity levels, BK prosthetics provide a simpler, more energy-efficient solution for those who prioritize ease of use.

Evaluating Physical Capabilities and Needs

The user’s physical condition is a critical starting point for determining the right prosthetic. For individuals with a below-knee amputation, the preservation of the natural knee joint often makes BK prosthetics the optimal choice due to their simplicity and energy efficiency.

On the other hand, above-knee amputees require a device that compensates for the absence of the knee, making advanced AK prosthetics essential for achieving functional mobility.

For businesses, providing tools like gait analysis, strength assessments, and consultation with prosthetists can help users understand their specific needs.

Offering a pre-assessment program ensures that users receive tailored recommendations, enhancing their confidence in the decision-making process.

Matching Prosthetics to Lifestyle Goals

The right prosthetic must align with the user’s daily routines, hobbies, and long-term aspirations. An active individual who enjoys sports or outdoor activities may benefit from an AK prosthetic with features like microprocessor-controlled knees or energy-return feet.

Conversely, a user who prioritizes ease of use for everyday tasks may find a lightweight BK prosthetic to be the perfect fit.

For businesses, understanding the user’s lifestyle is key to guiding their choice. Providing detailed product demonstrations that highlight specific features—such as terrain adaptability, shock absorption, or customizable components—helps users visualize how a prosthetic can integrate seamlessly into their lives.

Considering Emotional and Psychological Factors

The psychological impact of limb loss is a significant aspect of the decision-making process. Users often have concerns about how their prosthetic will affect their appearance, comfort, and confidence in social and professional settings.

Both AK and BK prosthetics offer options for aesthetic customization, enabling users to personalize their device and reduce self-consciousness.

For businesses, creating a supportive environment where users feel heard and understood is crucial. Offering personalized consultations, sharing testimonials, and connecting users with peer communities can foster a sense of empowerment and assurance.

Emphasizing that the prosthetic is a tool for independence, rather than a limitation, helps users adopt a positive mindset about their choice.

Balancing Cost with Value

Budget is a practical yet often sensitive factor in selecting a prosthetic. AK prosthetics typically have a higher price point due to their advanced features, while BK prosthetics are generally more affordable.

However, the true value of a prosthetic lies in its ability to meet the user’s needs and enhance their quality of life.

For businesses, offering transparent pricing, financing options, and assistance with insurance claims can make the purchasing process less daunting.

Highlighting the long-term benefits of investing in the right prosthetic—such as improved mobility, reduced healthcare costs, and enhanced independence—can help users see the value beyond the upfront expense.

Balancing Cost with Value

Conclusion

Choosing between an above-knee (AK) and below-knee (BK) prosthetic is a deeply personal decision that involves balancing functionality, comfort, cost, and lifestyle needs.

Both options have unique advantages, with AK prosthetics offering advanced adaptability and BK prosthetics delivering simplicity and energy efficiency. The right choice depends on the individual’s level of amputation, physical goals, and daily demands.

For users, this journey goes beyond selecting a device—it’s about embracing a new chapter filled with opportunities for mobility, confidence, and independence.

For businesses, supporting this journey means providing solutions that are not only innovative but also tailored to the emotional and practical realities of prosthetic users.

At Robobionics, we are committed to helping individuals make informed decisions and find the prosthetic that truly empowers them. By combining cutting-edge technology, personalized support, and a deep understanding of user needs, we aim to redefine what’s possible in prosthetic design.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.