Get the top-rated prosthetic bionic hand in Bengaluru. Robobionics leads with innovation, precision, and care, making it the #1 choice for bionic solutions.

Best Prosthetic Bionic Hand for Individuals in Bengaluru – Why Robobionics is #1

In today’s fast-changing world, where innovation and compassion go hand in hand, the need for advanced prosthetic technology has never been more important. For people who have lost a hand, finding a solution that feels natural and restores independence is not just a desire—it’s a necessity. Especially in a dynamic and fast-growing city like Bengaluru, where technology thrives and lives move quickly, having access to the right bionic hand can completely change someone’s life.

At Robobionics, we understand that a prosthetic is more than just a machine. It’s a part of you. It’s about confidence, freedom, and getting your life back on track. Whether it’s opening a door, tying your shoelaces, or holding your child’s hand, the little things matter. That’s why we’ve made it our mission to build the best bionic hands for people who are looking not just for a device, but for a real solution.

Bengaluru is a city like no other in India. It’s known for its fast growth, love for innovation, and a young, energetic population that is always on the move. But for someone living with a limb difference, daily life in such a high-speed environment can be full of silent challenges.

Why Choosing the Right Bionic Hand in Bengaluru Matters

Bengaluru is a city like no other in India. It’s known for its fast growth, love for innovation, and a young, energetic population that is always on the move. But for someone living with a limb difference, daily life in such a high-speed environment can be full of silent challenges.

That’s where a reliable, smart, and user-friendly bionic hand makes all the difference. And that’s also where Robobionics steps in.

The Everyday Struggles That Most People Don’t See

Losing a hand is not just a physical change. It affects everything—from brushing your teeth in the morning to using your phone during the day or cooking dinner at night.

The social and emotional impact is even deeper. You might feel left out in public spaces, or even lose confidence when doing the things you once loved.

In a busy city like Bengaluru, these struggles can feel even sharper. Public transport is crowded. Workplaces are fast-paced. Social life is vibrant and active. People here don’t slow down—and neither should you.

A bionic hand can help you do more than just grab or hold objects. It can help you reclaim your rhythm. It can make you feel whole again. But not just any bionic hand will do the job.

You need one that’s been designed not only with advanced tech but also with a deep understanding of real human needs. That’s exactly what Robobionics offers.

Why Bengaluru is Ready for Next-Gen Prosthetics

There’s a reason Bengaluru is called the Silicon Valley of India. The city is filled with tech minds, skilled doctors, and healthcare centers that embrace innovation.

This makes it the perfect place to lead a new wave of advanced prosthetic use. But even with this advantage, finding the right prosthetic can still be confusing.

Many people in Bengaluru are unaware of the options available. Some still depend on outdated, mechanical hands that are heavy and difficult to control. Others go for imported options that cost a fortune and don’t come with proper support in India.

Robobionics is changing all of that. We are proudly Indian, based on strong research and development, and built to serve cities just like Bengaluru.

Our prosthetic hands are smart, lightweight, easy to use, and—most importantly—built to match the unique needs of our users in India.

The Emotional Side of Recovery: More Than Just a Device

One thing that often gets missed in all the talk about motors, sensors, and grip strength is the emotional side of healing. Getting a prosthetic isn’t just a medical decision—it’s a deeply personal one.

We’ve seen this firsthand. At Robobionics, we work with people from all walks of life—young adults who want to get back to college, parents who want to care for their kids, and professionals who don’t want to depend on others.

In every case, the moment they put on our bionic hand and use it successfully for the first time, something changes. It’s not just their hand that’s moving—it’s their confidence coming back.

We don’t just deliver prosthetic hands. We walk with you every step of the way—before the fitting, during the training, and long after the delivery.

We answer your calls. We guide you through practice sessions. We listen when things feel tough. Because that’s what being #1 really means.

When it comes to choosing a prosthetic bionic hand, people often focus on just one or two things—price and appearance. But there's so much more that goes into the experience of using a bionic hand every day.

What Makes Robobionics the Best Choice for Bionic Hands in Bengaluru

When it comes to choosing a prosthetic bionic hand, people often focus on just one or two things—price and appearance. But there’s so much more that goes into the experience of using a bionic hand every day.

At Robobionics, we go far beyond the surface. We build every hand with care, detail, and one clear goal in mind: to give you back the freedom to live your life fully.

Let’s explore what really sets Robobionics apart in Bengaluru’s growing prosthetic market.

Engineered for Real Life, Not Just the Lab

Many prosthetic hands look good on paper. They may have cool-sounding features and impressive specs. But the real question is: how do they perform in the real world? Can you wear them all day without feeling tired? Can you trust them to help you tie your shoelaces or pick up a spoon?

Robobionics has designed its prosthetic hands by working directly with real users—not just engineers or doctors. We took the time to understand what daily life really looks like for someone using a bionic hand. We looked at things like:

  • How long the battery lasts in a full day of use
  • How the hand responds to subtle muscle signals
  • Whether it works smoothly with Indian-style clothing, tools, or utensils
  • How easy it is to wear, remove, and clean

Every single detail was tested, refined, and tested again. The result is a prosthetic hand that feels less like a machine and more like a natural extension of your body.

It’s strong enough to hold a water bottle, but gentle enough to grip a paper cup. It’s smart enough to switch grips with a tiny muscle signal but easy enough for anyone to learn.

This is what makes our hands perfect for the Bengaluru lifestyle—active, fast, and full of surprises.

Support That Stays With You—Long After You Buy

At Robobionics, we don’t just hand you a product and walk away. That’s not how we work. We believe in building relationships, not transactions. When you choose us, you join a community that’s here to support you at every stage.

We know that getting used to a bionic hand takes time. Your muscles may need training. You might feel unsure during the first few weeks. You might even feel frustrated some days.

That’s all normal. And that’s why we provide hands-on training, live help sessions, and ongoing support through calls, WhatsApp, and even in-person visits in Bengaluru when needed.

We’ve seen the difference this makes. A user who was once nervous to wear their prosthetic outside now rides their scooter confidently around Whitefield.

Another young woman who once avoided public gatherings now gives talks at tech events in Koramangala—with our bionic hand helping her hold the mic.

This kind of transformation doesn’t come from machines. It comes from people who care. That’s who we are at Robobionics.

Designed in India, Built for India

One of the biggest problems in the prosthetic space is that many of the “top” products come from outside India. They are made in Europe or the US and often cost more than a small car.

Worse, they’re not built for Indian lifestyles. They don’t always work well with our weather, power systems, or daily routines. And if something goes wrong, you’re left waiting weeks or months for repairs.

Robobionics solves this by being proudly Indian. Our bionic hands are designed, developed, and tested right here in India. That means we understand your needs better. We’ve built our products to be:

  • Resistant to Bengaluru’s humidity and dust
  • Compatible with Indian food habits, hand gestures, and activities
  • Easily repairable and upgradable right here without having to ship anything abroad

Because of this, we’re not just an option—you’re getting a solution that’s tailor-made for your life.

Affordable Innovation Without Cutting Corners

We understand that cost is a major concern when it comes to prosthetic technology. That’s why Robobionics is committed to keeping our pricing fair and transparent. But make no mistake—lower price does not mean lower quality.

We’ve worked hard to cut unnecessary costs, streamline production, and use smart design to keep our hands affordable without compromising on strength, reliability, or comfort.

You’ll find features in our bionic hands that are normally available only in imported models that cost two or three times as much.

And because we’re based in India, we can offer repair and upgrade services at a fraction of the cost. No hidden fees, no expensive parts that have to be ordered from abroad, and no long waiting times.

For users in Bengaluru—where every rupee counts but quality matters even more—this is a huge win.

Stories from Bengaluru: Real People, Real Results

You don’t have to take our word for it. Just ask the people of Bengaluru who are already using Robobionics hands in their daily lives.

One of our users, Ramesh, a tech worker in Electronic City, lost his hand in an accident last year. After struggling with a basic mechanical hand, he came to us hoping for something better.

Within weeks, he was typing emails, opening his office drawer, and even helping his daughter with her school project using his Robobionics hand.

Then there’s Anika, a 26-year-old content creator from Indiranagar, who had tried two different imported models before finding us.

She shared how our hand not only felt lighter but also responded better to her muscle signals. “It’s the first time I felt like I wasn’t just wearing a device—but actually using my hand again,” she said.

These stories are why we do what we do. They’re not just success stories. They’re proof that when technology is made with care and built for real life, it can bring back independence, dignity, and joy.

When people hear the words “bionic hand,” they often imagine something out of a science fiction movie—futuristic, robotic, maybe even cold or stiff. But the truth is, a great bionic hand is just the opposite. It should feel familiar, comfortable, and intuitive. At Robobionics, our approach is grounded in one simple idea: the best prosthetics are the ones you forget you're wearing.

Inside the Technology: How Robobionics Builds Smarter, More Natural Bionic Hands

When people hear the words “bionic hand,” they often imagine something out of a science fiction movie—futuristic, robotic, maybe even cold or stiff. But the truth is, a great bionic hand is just the opposite. It should feel familiar, comfortable, and intuitive. At Robobionics, our approach is grounded in one simple idea: the best prosthetics are the ones you forget you’re wearing.

Let’s take you inside the technology that powers every Robobionics hand—and why it feels so different from anything else you’ve tried.

Muscle-Control Made Easy: Intuitive Use from Day One

Our prosthetic hands use EMG (electromyography) signals. This means the hand responds to the small electrical signals your muscles naturally make when you move or try to move your missing hand. You don’t have to press buttons or change settings constantly. The hand listens to your body. That makes the experience smoother and faster.

When you first wear a Robobionics hand, we help you practice simple actions—like closing your fist or opening your hand—just by tensing specific muscles in your arm. In a few short sessions, your brain starts to get the hang of it. Many of our users in Bengaluru are able to use their hand confidently within the first week.

What makes our muscle-control system better?

  • It filters out background noise from nearby muscles, so it’s accurate even when you’re moving around.
  • It adapts to your personal muscle patterns, instead of forcing you to fit into a preset model.
  • It responds in real-time, which means almost no delay between what you think and what the hand does.

This smart responsiveness is especially helpful in Bengaluru’s active environments—on buses, bikes, or at a busy office.

Multiple Grip Modes That Fit Your Life

Different tasks need different grips. You might need a strong grip to lift a shopping bag, a soft grip to hold a paper cup, or a fine grip to pick up coins. Our bionic hands offer multiple grip modes, each designed for real-life use.

What makes Robobionics different is how easy it is to switch between these modes. You don’t need a mobile app, a technician, or complicated menus.

You can switch modes using simple muscle movements, and the hand gives you feedback through light vibrations so you know you’re in the right mode.

Some common grip modes we support include:

  • Power grip (for carrying objects)
  • Pinch grip (for small, thin items)
  • Tripod grip (for holding pens or toothbrushes)
  • Open palm (for resting or waving)

Many Bengaluru-based users have shared how helpful this is in daily life—from cooking in the kitchen to typing at work. The flexibility means you don’t need to think too much. The hand fits your rhythm.

Built to Last, Even in Indian Conditions

Technology is only helpful if it holds up over time. That’s why we build our prosthetic hands with durability in mind. India has its own unique environmental challenges—dust, heat, rain, and humidity.

Bengaluru, in particular, sees quick shifts in weather, plus the day-to-day wear and tear of active commuting, cooking, and living.

Our bionic hands are built with strong, lightweight materials that can take the pressure of daily use. The casing resists dust and moisture. The joints are tested for thousands of open-close cycles.

And the battery system is designed to last a full day on a single charge—no matter what your day looks like.

We’ve also made sure the charging process is simple. It uses a USB-based charger, just like your phone. No bulky machines. No confusing wires. You can even charge it in your car or with a power bank.

For Bengaluru’s dynamic lifestyle, this kind of rugged reliability is not just nice to have—it’s essential.

Looks That Inspire Confidence

We’ve always believed that appearance matters just as much as performance. A prosthetic hand shouldn’t look like a machine someone strapped to your arm. It should look sleek, smart, and modern. It should match your personality, not stand out in a way that feels awkward.

That’s why Robobionics offers a range of design finishes—from matte black and clean white to skin-toned variants. We’ve also worked with fashion designers and psychologists to ensure the hand looks empowering, not medical.

Whether you’re going to a meeting in MG Road or attending a wedding in Jayanagar, your bionic hand should help you stand tall.

Several of our users have told us that after wearing a Robobionics hand, people no longer stare out of curiosity. Instead, they ask where they got something so cool. That shift in attention—from sympathy to admiration—is deeply powerful.

Local Support and Fast Customization in Bengaluru

A big issue with foreign-made prosthetics is waiting. Waiting for fittings. Waiting for repairs. Waiting for parts. In a city like Bengaluru, where time moves fast and schedules are packed, waiting just isn’t an option.

With Robobionics, you get direct access to our support team. We have trained technicians and partner clinics across Bengaluru, and our team can visit you if needed. Whether it’s fitting, adjustment, or just a question about using a new grip mode, we’re just a call away.

We also offer fast customization. Your arm shape, muscle pattern, and daily needs are unique. That’s why we scan, measure, and calibrate everything just for you.

And if your needs change over time—like if you start cycling or playing music again—we can adjust your hand to fit those new goals.

Our Bengaluru users love how responsive we are. No long queues. No red tape. Just real help, right when you need it.

Behind every Robobionics hand is a story. A journey of loss, discovery, and rebirth. In Bengaluru, a city filled with dreamers and doers, these stories shine even brighter. Every person we’ve worked with is more than just a client—they’re a fighter, a learner, and above all, an inspiration.

How Robobionics Transforms Lives in Bengaluru: Personal Journeys of Courage and Change

Behind every Robobionics hand is a story. A journey of loss, discovery, and rebirth. In Bengaluru, a city filled with dreamers and doers, these stories shine even brighter. Every person we’ve worked with is more than just a client—they’re a fighter, a learner, and above all, an inspiration.

This section is all about those real journeys. The human side of our work. The side that reminds us why we do what we do.

From Silence to Strength – Arvind’s Story

Arvind was 24 when he lost his right hand in a road accident on Tumkur Road. He was a software engineer by training, just starting his career in a tech startup near Hebbal.

After the accident, his world shrank. Typing became impossible. Interviews stopped. Even going out for tea with friends felt like a challenge.

When Arvind came to Robobionics, he was shy, unsure if a bionic hand would really help. But after just two weeks of training and adaptation, something clicked.

He began using his new hand to type emails again. He could eat on his own. And most importantly, his confidence returned.

Today, Arvind not only has a job—he leads a small tech team. He often jokes that his new bionic hand is smarter than his old one. That spark in his eye, that humor—it wasn’t just the technology that brought it back. It was belief. That’s the real magic we aim for.

Confidence on Camera – How Meera Got Back to Her Passion

Meera is a 32-year-old freelance filmmaker from Jayanagar. She lost part of her left hand in an electrical accident while working on a short film set. For someone used to handling cameras, carrying gear, and directing people with expressive hand gestures, this loss was crushing.

When Meera approached us, she had a clear vision. “I don’t want a hand that just looks good. I want one that works with my camera.” We got to work.

Our team studied how she handled camera rigs, what kinds of movements she needed, and even the pressure required to manage delicate equipment.

We customized a bionic hand with precision grip control, extended battery life for long shoots, and even added a matte finish to reduce reflection under lights. Meera was thrilled.

She’s now back on film sets, directing her next project in Indiranagar. She told us something that stayed with us: “You didn’t just give me my hand back. You gave me my art back.”

Helping Bengaluru’s Youth Get Their Future Back

Young people often struggle the most after losing a limb. At that age, confidence is fragile. The fear of being seen as ‘different’ can stop them from going to school, socializing, or pursuing hobbies.

That’s why we work closely with colleges, rehab centers, and families in Bengaluru to provide not just hands—but hope.

One teenager, Vivek, from Rajajinagar, had lost his left hand in a factory accident. His dream was to become a graphic designer. That sounded nearly impossible to his teachers. But Vivek wasn’t ready to give up—and neither were we.

We provided him with a customized bionic hand that supported stylus grip and offered smooth wrist movement. Vivek trained hard, learning to sketch digitally.

Today, he’s studying at a top design college, creating stunning digital art that often includes robots and futuristic cities—fitting, right?

This is what drives us. The belief that your dreams should never be defined by what you’ve lost.

Emotional Healing Through Functionality

Losing a limb is not just physical—it’s deeply emotional. Many people go through phases of grief, denial, anger, and even depression. Friends might not fully understand.

Workplaces might not be supportive. That’s why we’ve built more than just a prosthetic product—we’ve built a network of emotional support.

In Bengaluru, we run small community meet-ups every few months, where Robobionics users can connect, share stories, ask questions, or just have coffee together.

These sessions are informal, but deeply powerful. When someone sees another person just like them using their bionic hand with ease, something shifts. They feel less alone. More hopeful.

A simple “Hey, how did you manage to eat dosa with that?” can turn into a lifelong friendship. We’ve seen people form support groups, start WhatsApp chats, and even go trekking together.

Healing is not just about muscles. It’s about the heart. And we’re proud to be part of that journey.

Why Bengaluru Is at the Heart of Our Mission

You may be wondering why we talk so much about Bengaluru. The answer is simple: this city represents everything we stand for. It’s bold, ambitious, and built on the idea of constant growth. It’s where innovation meets real life.

Bengaluru is also home to a wide mix of people—from tech workers and students to artists and builders. That means the need for adaptable, high-quality prosthetic hands is huge. And it’s growing every day.

We’ve partnered with local clinics, mobility centers, and physiotherapists to create an ecosystem of care. So even if you live in the outskirts—from Yelahanka to Banashankari—you’ll find Robobionics support within reach.

When we say we’re #1 in Bengaluru, we don’t mean in sales. We mean in service, in trust, and in outcomes. We’re not just here to sell you a hand. We’re here to help you get your life back, step by step.

Choosing a prosthetic hand is a big decision—one that comes with both hope and hesitation. You’re not just picking a product; you’re choosing a path that can shape your daily life for years to come. At Robobionics, we make that journey smooth, supportive, and empowering from start to finish.

What to Expect When You Choose Robobionics in Bengaluru

Choosing a prosthetic hand is a big decision—one that comes with both hope and hesitation. You’re not just picking a product; you’re choosing a path that can shape your daily life for years to come. At Robobionics, we make that journey smooth, supportive, and empowering from start to finish.

Here’s what happens when you choose us in Bengaluru.

Step 1: Easy Consultation and Honest Guidance

Your journey begins with a conversation, not a sales pitch. Whether you call us, walk into our clinic partner in Bengaluru, or contact us online, we take the time to listen. We want to understand your lifestyle, goals, and daily challenges.

You’ll never be rushed or pressured. We’ll explain your options clearly, including what each type of bionic hand can and can’t do. If you have an existing prosthetic, we can evaluate what’s working and what’s not. If you’re using a prosthetic for the first time, we guide you gently through every step.

We also help you understand costs, timelines, and insurance or NGO funding if applicable. We keep everything clear and simple—because peace of mind should be the first thing we offer.

Step 2: Personal Fitting and Custom Design

Once you decide to move ahead, we begin the fitting process. This is where Robobionics really shines. We don’t believe in one-size-fits-all. Every hand we build is uniquely designed to fit your limb, your muscles, and your lifestyle.

We take accurate 3D scans and measurements of your residual limb to ensure the perfect socket fit. Our tech team maps your muscle signals to calibrate the hand’s responses. And if you have specific needs—like playing a musical instrument, riding a bike, or lifting groceries—we build features to match.

This process usually takes just a few days, thanks to our in-house design team and Bengaluru-based fabrication partners.

Step 3: Hands-On Training That Builds Confidence

Getting your bionic hand is just the beginning. Learning to use it smoothly, confidently, and naturally is where the real magic happens. That’s why we offer personal training sessions, either at your home, in our center, or virtually.

Our trainers are patient, experienced, and friendly. They’ll guide you through:

  • Basic muscle signal training
  • Grip switching techniques
  • Daily task practice (buttoning shirts, using cutlery, writing, etc.)
  • Maintenance and charging instructions

We adjust our pace based on your comfort. Some users pick things up in a week. Others may take a few weeks to feel fully natural—and that’s totally okay.

For Bengaluru residents, we also offer follow-up visits and quick tune-ups if anything feels off. You’re never left on your own.

Step 4: Long-Term Support and Real Connections

Technology can feel lonely if there’s no one around to help when you need it. At Robobionics, our support doesn’t stop after delivery. You get access to our Bengaluru service team, helplines, and online resources for the life of your hand.

But more than that, you get something priceless: a community.

We’ve built a growing group of users, trainers, and mentors who stay connected through local events, online forums, and regular meet-ups. You can share tips, learn new tricks, and even test new features before anyone else.

For example, when we recently launched an upgrade that lets users rotate their wrist more naturally, we first offered it to our Bengaluru community. Their feedback helped us perfect the feature before taking it nationwide.

Your voice matters here. And your journey doesn’t end—it evolves.

Breaking the Stigma Around Limb Difference in India

One of our deepest goals at Robobionics is to change the way people think about limb difference. We want to end the stigma. We want to replace pity with respect—and silence with pride.

In Bengaluru, this shift is already underway. Thanks to a growing network of bold users who are proudly living with bionic hands, we’re seeing new energy. People are sharing their journeys on social media, speaking at schools, and even helping train new users.

We support this with outreach programs, awareness drives, and collaborations with NGOs and colleges. We’ve hosted workshops in places like Christ University and NIMHANS, where students learn not just about the tech, but about the people who use it.

When someone walks into a room in Bengaluru with a Robobionics hand, it doesn’t spark whispers—it sparks questions like “Where can I get one too?”

Accessibility Is Key: We’re Not Just for the Elite

A common myth is that advanced prosthetics are only for the rich. At Robobionics, we’ve made it our mission to prove that wrong. We price our products thoughtfully, without cutting corners. We work with NGOs, CSR donors, and medical funds to sponsor users who can’t afford the full cost.

In Bengaluru, we’ve helped factory workers, students, gig workers, and artists—people from all income levels—access world-class technology. Your background doesn’t matter. Your determination does.

We’ve also made it easier by offering:

  • EMI payment plans
  • Free assessments for first-time users
  • On-site demos at hospitals and rehab centers
  • Flexible trial periods with no-pressure returns

We believe that dignity should never have a price tag. And neither should potential.

Robobionics Isn’t Just a Brand—It’s a Movement

When we started Robobionics, our goal wasn’t just to make prosthetic hands. It was to change the way people live after loss. We wanted to give people the power to smile again, to work again, to love again—with both hands.

In Bengaluru, that dream is alive and growing. Every new user we meet adds to our mission. Every success story reminds us that tech without heart is incomplete. And every hand we build carries with it a promise—that we’ll be there, every step of the way.

Conclusion

If you’ve made it this far, it means you’re searching for something meaningful—something that can bring back ability, confidence, and freedom. Maybe for yourself, maybe for a loved one. And we want you to know: you’re not alone. You don’t have to settle for limitations, and you don’t have to carry the burden of recovery by yourself.

In a fast-moving, ambitious city like Bengaluru, life doesn’t wait. But with the right support, you don’t have to wait either. At Robobionics, we’re here to meet you where you are—whether that’s in your home, your workplace, or right in the middle of your journey to healing.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.