Explore the top bionic hand in Dehradun from Robobionics. Smart prosthetics that enhance independence with precision control and dependable support.

Best Prosthetic Bionic Hand for Individuals in Dehradun – Why Robobionics is #1

In Dehradun, nestled between the Himalayan foothills and a fast-growing urban life, people live active, hardworking, and vibrant lives. Whether you’re a student walking across a university campus, a shop owner managing daily trade, or someone enjoying nature’s peace, your hands help you do everything. So, when someone loses a hand—due to injury, illness, or birth condition—the loss is not just physical. It affects independence, confidence, and everyday joy.

At Robobionics, we’ve made it our life’s work to help people take all of that back. We’re not just a prosthetics company. We are passionate builders of second chances. We combine science with heart and engineering with deep listening. That’s how we’ve become India’s most trusted name in bionic hands—and Dehradun is no exception.

Dehradun is a city full of motion. It’s where tradition meets modern life—bustling markets, military academies, universities, cafes, and mountain trails. Life here doesn’t stand still, and people don’t either.

Why Dehradun Needs a Smarter, More Human Prosthetic Solution

The City’s Energy Deserves Better Support

Dehradun is a city full of motion. It’s where tradition meets modern life—bustling markets, military academies, universities, cafes, and mountain trails. Life here doesn’t stand still, and people don’t either.

That’s why a prosthetic solution must not only keep up, but make life easier. At Robobionics, we understand this unique pace. We’ve designed our bionic hands to be as flexible and dependable as the people of Dehradun themselves.

Many people in the city who’ve experienced limb loss or limb difference tell us the same thing: they don’t just want a prosthetic that “fills the gap.”

They want something that helps them take control, perform tasks naturally, and feel confident again. They want to go out without hiding their hand. They want to hold a pen, ride a two-wheeler, make food, or shake hands—without stress or second thought.

Older prosthetics, even those with price tags that looked attractive, often fall short. They’re stiff, heavy, slow to respond, or uncomfortable after long hours.

Sometimes, people abandon them altogether—not because they didn’t try, but because the product just didn’t help in the way they needed. That’s a problem. One we’re here to fix.

Understanding the Emotional Weight of Limb Loss

When someone loses a hand, life doesn’t stop. But it changes. Even the smallest daily tasks can become difficult. More than that, though, many people feel like they’ve lost a part of their identity.

We’ve spoken to users across Dehradun—from Clement Town to Rajpur Road—who describe the same feelings: hesitation to step out in public, fear of being stared at, anxiety about being treated differently.

At Robobionics, we don’t ignore these feelings. We build our bionic hands with empathy first. We understand that the journey is not just about restoring movement, but about helping people feel whole again.

That means we take extra care during fitting, training, and aftercare to ensure you don’t just wear the hand—you trust it.

It also means our team speaks to you like a human, not a medical file. We explain everything in simple terms. We guide you step by step, and we’re always just a phone call or video chat away.

We believe that you deserve a partner who understands the emotional side of recovery just as much as the technical side. That’s what makes our care different—and it’s something our Dehradun clients tell us they deeply value.

Why Technology Alone Isn’t Enough

There’s no shortage of bionic hands in the market today. Many come from abroad, loaded with features and buzzwords. But they aren’t always built for Indian conditions—or for real-life Indian challenges.

If you’ve lived in Dehradun during the rainy season, you know how humidity affects electronics. If you’ve ridden a scooter through Rajpur Road traffic, you understand how quickly a hand must react.

If you work in a kitchen, school, or field, you need something practical, durable, and easy to wear every day.

That’s where Robobionics truly shines. Our bionic hands are made right here in India—designed and tested by engineers who know the local lifestyle. We don’t just focus on specs.

We focus on usefulness. Our hands are responsive, adaptive, and tough. They work when it’s hot, when you’re busy, when you’re on the move. And they last.

We also keep comfort at the center of every design. Each socket is custom-fitted to your arm, shaped with care, and padded for all-day wear. You’ll never feel like the hand is a burden.

In fact, many of our users in Dehradun tell us they forget it’s even there—until they reach out to pick something up and smile because they can.

At Robobionics, we do something most companies don’t. We begin with you. Not the product. Not the pitch. Just you—your story, your daily routine, your questions, and even your fears.

How Robobionics Turns a Bionic Hand into a Natural Extension of You

It Starts With Listening, Not Selling

At Robobionics, we do something most companies don’t. We begin with you. Not the product. Not the pitch. Just you—your story, your daily routine, your questions, and even your fears.

We’ve learned over time that the only way to build a truly helpful prosthetic is by understanding the life it will be part of. That’s especially true in Dehradun, where people have distinct lifestyles, shaped by the hills, the climate, and the city’s steady pace.

Whether you’re a student at Doon University, a shop owner in Paltan Bazaar, or a retired officer living in a quiet neighborhood near the Forest Research Institute, your day looks different—and your needs are different too.

That’s why we customize not just the design of your hand, but also the entire process around it.

Your consultation with Robobionics is personal. You’re not given a sales sheet. You’re given time, space, and answers. We ask about your daily activities.

We walk you through the technology in plain language. And we make sure you feel heard before anything moves forward. Our clients in Dehradun often say this first step is what made them feel most at ease.

Fitting and Comfort Are Everything

Once we understand your lifestyle, we begin the process of fitting. This is where engineering meets empathy. A bionic hand can only function well if it fits perfectly—and by perfect, we mean not just snug, but natural.

A poorly fitted socket can cause skin irritation, muscle fatigue, and even emotional stress. So we use digital scanning and custom molding to shape a socket that feels like it belongs.

We’ve also engineered our bionic hands to be lightweight, breathable, and smooth along all edges. This matters especially in Dehradun’s warm summers, where long hours outdoors are common. You won’t feel trapped inside your prosthetic. You’ll feel supported by it.

Our materials are chosen to adapt to Indian weather and activity levels. They don’t overheat. They don’t absorb sweat. And they last long—without losing shape or comfort.

Some users in Dehradun told us they initially expected the fitting to be uncomfortable based on past experiences. But once they wore our design, they realized how different it felt. Secure, but not tight. Flexible, but not flimsy. Strong, but still gentle on their skin.

Training That Builds Skill—and Confidence

Getting a new bionic hand is just the beginning. Learning to use it well is what turns it into something powerful. That’s why we offer dedicated one-on-one training sessions—led by experts who teach you not only the controls, but the small habits that make everyday use easier.

We start with basic movements. You’ll learn how to open and close the fingers, how to rotate your wrist, and how to grip objects with the right amount of pressure. Then we move to specific tasks—typing on your phone, lifting a bag, holding a glass of water, flipping a switch.

But here’s where it gets even better. We don’t just teach you tasks—we help you relearn life. If you’re a painter, we help you hold a brush again.

If you’re a cook, we guide you through safe, stable ways to grip utensils. If you’re a driver, we help you find your rhythm on the road. Every session is tailored. And we take it at your pace.

Many users in Dehradun have shared that this training didn’t just improve their hand control—it gave them back their independence. That, to us, is the real win.

One of the most important things that sets Robobionics apart is this: we design everything here. We build, test, and refine our technology right in India, not in some overseas lab disconnected from the realities of daily life in cities like Dehradun.

Why Robobionics Is Dehradun’s Top Choice for Bionic Hands

Made in India, for Indian Lives

One of the most important things that sets Robobionics apart is this: we design everything here. We build, test, and refine our technology right in India, not in some overseas lab disconnected from the realities of daily life in cities like Dehradun.

This gives us a deeper understanding of what people really need—and what they don’t.

For example, we know that public transport in Dehradun can be crowded and uneven. So, we made our hands compact and quick to react, making it easier to hold onto railings or carry a bag through a tight street.

We know that temperatures can swing during different seasons here—from warm summers to chilly winters. So we made sure our hands stay stable in all conditions, without overheating or freezing up.

Even cultural elements matter. In Indian families, tasks like cooking, cleaning, and participating in festivals are part of daily life.

Our users in Dehradun told us how much it meant to perform aarti, light a diya, or hold prasad again. That kind of connection is not found in imported designs. It’s found in Robobionics.

We Bring Advanced Technology Without Complicating Your Life

One reason people hesitate to try advanced prosthetics is fear—fear that it’ll be hard to understand or use. We get it. Technology can sometimes feel like it’s made for engineers, not everyday people. That’s why our entire system is built around simplicity.

Our bionic hands work using signals from the muscles in your residual limb. You don’t need external remotes or complex commands. Just natural movement—and the hand responds. Think of moving your fingers, and they move. Think of rotating your wrist, and it turns.

This ease of use is what makes our technology not just powerful, but practical. People in Dehradun who had never used a gadget before were amazed at how quickly they picked up the controls.

With a few training sessions, many users could eat, write, dress, and even ride a scooter again.

We’ve also built long-lasting batteries and intuitive charging systems. No complicated setups. No long wait times. Our hands are designed to work with you, not make you work harder.

And if anything ever feels confusing, our support team is just a call away—offering help in both Hindi and English, whenever you need it.

Unmatched Support, Right Here in Your City

Many prosthetic companies sell a product, deliver it, and move on. At Robobionics, we believe that’s not enough. Our mission doesn’t stop when your hand is fitted. In fact, that’s when our real job begins.

In Dehradun, we’ve built a strong network of on-ground partners, trainers, and medical professionals who work closely with us to support users after they receive their bionic hand. Whether it’s a quick adjustment, a software update, or simply a check-in, we are always available.

We even offer video support sessions for people who live in parts of Dehradun where in-person visits might be tough. You can speak to the same engineers who helped design your hand. You can show them exactly what’s happening. And they’ll guide you in real time.

This kind of consistent, personalized care is what truly makes a difference. It gives you peace of mind. It makes you feel like you’re not alone in your journey. And it ensures that your prosthetic continues to serve you—year after year.

Rekha, a 27-year-old teacher from the outskirts of Dehradun, lost her right hand in a car accident on her way to school. The months that followed were filled with silence, not just from her but from people around her who didn’t know what to say.

Real Stories, Real Impact – Lives Transformed in Dehradun

From Hesitation to Confidence – Rekha’s Journey

Rekha, a 27-year-old teacher from the outskirts of Dehradun, lost her right hand in a car accident on her way to school. The months that followed were filled with silence, not just from her but from people around her who didn’t know what to say.

Her chalkboard gathered dust. Her confidence disappeared. When she heard about Robobionics from a friend, she wasn’t sure if a bionic hand could really help.

But she came for a consultation anyway.

What began as cautious curiosity quickly turned into renewed hope. We listened to her story, understood her needs—especially the ability to write again and handle books—and built a bionic hand that gave her back the flow and precision she needed.

Within weeks, Rekha was writing, flipping pages, and even helping her students with projects. The smile on her face the first time she held a pen again? Unforgettable.

Today, Rekha is back in the classroom, not just as a teacher, but as a symbol of resilience for her students.

Ravi’s Return to Work

Ravi worked in a busy hardware shop near Sahastradhara Road. After losing his left hand during a factory accident, he believed his working days were behind him.

Handling tools, counting cash, carrying items—everything seemed impossible. He tried a basic prosthetic, but it didn’t offer the grip or strength he needed.

His journey with Robobionics started when his cousin found our work online. We met with Ravi, understood his daily tasks, and custom-built a solution that not only restored his grip, but helped him carry tools and operate machines again.

His hand was lightweight, responsive, and fit for long hours.

Soon, Ravi was not just working again—he was thriving. He could manage the counter, stack inventory, and even ride to work confidently. He told us, “I’m not just fixing tools again. I’m fixing my life.”

Stories like Ravi’s and Rekha’s aren’t rare. They’re happening more and more across Dehradun because people are realizing that modern prosthetics don’t have to be out of reach.

A Future That Feels Open Again

Time and again, we hear a common line from our users: “I didn’t think this was possible.” And that’s exactly why Robobionics exists—to change that mindset.

We want people in Dehradun, no matter their age, background, or injury, to know that regaining control over life is not a fantasy. It’s real. It’s achievable. And it starts with one step.

A mother once told us she cried the first time she was able to comb her daughter’s hair again. A college student said he no longer avoided social events because he wasn’t embarrassed anymore.

These aren’t just wins for us. They are reminders that a prosthetic is more than a tool. It’s a doorway. It’s a fresh start.

Behind every Robobionics hand is a team of people who care deeply about what they’re building—and who they’re building it for. This isn’t a faceless company pushing technology for the sake of it.

Robobionics Is More Than a Product – It’s a Movement of Possibility

Built on Care, Not Just Code

Behind every Robobionics hand is a team of people who care deeply about what they’re building—and who they’re building it for. This isn’t a faceless company pushing technology for the sake of it.

We are engineers, designers, therapists, and caregivers, many of whom have spent time with amputees in real-life settings, observing what works and what doesn’t. That’s why our bionic hands are less about flashy features and more about real help.

We obsess over every detail—how the fingers bend, how the battery sits, how the grip feels after two hours of use. Because we’ve seen what happens when those details are ignored.

We’ve met people in Dehradun who spent money on prosthetics that sat unused in drawers. We’ve listened to the disappointment. And we’ve promised to be different.

Every new feature we introduce is tested not in labs, but in real environments. Can you chop vegetables with it? Can you ride a scooter holding the bar confidently? Can you tie your shoelaces without help?

These are the questions we care about. This is the standard we hold ourselves to.

Shaping the Future of Inclusive Design in India

Dehradun, with its mix of tradition and progress, has taught us something powerful: solutions must be inclusive. That’s why Robobionics is now investing not just in prosthetics, but in education, research, and design thinking that involves the people who will actually use the products.

We run programs that bring together users and developers to co-create ideas. We’re building awareness in schools and colleges so the next generation grows up seeing limb difference as something that can be empowered—not pitied.

We’re also working closely with local medical professionals in Uttarakhand to create referral systems and support networks so that individuals who lose limbs don’t have to wait months before hearing about modern options.

Because the sooner people are connected to the right care, the faster they can heal—not just physically, but emotionally.

We’ve seen how, in Dehradun’s close-knit communities, one transformation can spark many. One person wears a bionic hand, returns to work, and suddenly neighbors start asking, “Where did you get that?” It creates a ripple effect. It brings courage. It breaks silence.

And that ripple is something we’ll continue to grow—with your help, with your stories, and with every hand we build.

One of the most common reasons people in Dehradun hesitate to explore advanced prosthetics is cost. Many believe a bionic hand must cost lakhs upon lakhs, available only to the rich or those with special connections. We’re here to change that.

Redefining Affordability – Making World-Class Bionic Hands Accessible in Dehradun

Quality Shouldn’t Come at a Cost You Can’t Bear

One of the most common reasons people in Dehradun hesitate to explore advanced prosthetics is cost. Many believe a bionic hand must cost lakhs upon lakhs, available only to the rich or those with special connections. We’re here to change that.

At Robobionics, we believe that no one should be denied independence just because of money. That’s why we’ve worked hard to design a product that delivers global-grade performance without the global price tag. How do we do this?

By building smartly, locally, and intentionally. We use materials that are durable but cost-effective, design in-house to avoid expensive foreign licensing, and eliminate unnecessary features that add flash but don’t improve function.

This approach allows us to deliver a high-performance, intuitive bionic hand at a cost that is not just competitive—it’s life-changing.

Transparent Pricing With Real Support

We’ve also made the buying process simple and transparent. There are no hidden charges, no last-minute surprises, and no jargon-filled invoices. Whether you’re in the city center or a nearby town like Vikasnagar or Mussoorie, we treat every customer with the same respect, dignity, and care.

Our team explains every part of the process—from fitting and training to maintenance and follow-up—so you know exactly what you’re paying for. And more importantly, we help you find ways to make it easier.

In Dehradun, we work with a growing number of hospitals, NGOs, and local rehabilitation centers to help eligible individuals apply for financial aid or get support from charitable programs.

If you qualify for a subsidy or insurance coverage, we walk you through the paperwork. If you’re paying out of pocket, we explore flexible installment options.

We understand that money is a serious factor in any medical decision. But we don’t want it to become a wall that stands between you and your second chance.

Value That Goes Far Beyond the Price Tag

We also believe in long-term value. When you invest in a Robobionics hand, you’re not just buying a device. You’re investing in years of daily use, independence, and emotional freedom. And we stand by that.

Our prosthetic hands are built to last, with durable parts and upgradeable systems. If your needs change—if your job evolves, your muscles grow stronger, or your lifestyle shifts—we can fine-tune your device so it continues to serve you.

That means you’re not locked into one version forever. You grow, and your hand grows with you.

People in Dehradun have told us time and again: “This is the best investment I’ve ever made.” Not because it’s fancy, but because it gave them back something no money can buy—control over their own life.

Conclusion

Dehradun is a city filled with energy, heart, and resilience. Every street, every home, every person here carries a story—one of movement, purpose, and pride. At Robobionics, we exist to help people continue writing those stories, even after loss. We’re not just in the business of making bionic hands. We’re in the business of rebuilding confidence, restoring independence, and reawakening hope.

If you or someone you love is searching for the best prosthetic bionic hand in Dehradun, know this: you don’t have to compromise. You don’t have to settle for a solution that feels foreign, uncomfortable, or out of reach. With Robobionics, you get world-class technology, human-first design, and care that begins from the first hello—and never truly ends.

We’re proud to serve the people of Dehradun. We’re inspired by your stories, moved by your strength, and committed to walking beside you every step of the way.

Let Robobionics help you reach again, create again, live again—with power and possibility right in the palm of your hand.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.