Discover the leading prosthetic bionic hand in Mangalore. Robobionics blends innovation with comfort to support those seeking a better quality of life.

Best Prosthetic Bionic Hand for Individuals in Mangalore – Why Robobionics is #1

Mangalore is a vibrant coastal city full of energy, ambition, and a growing sense of purpose among people from all walks of life. Whether it’s students pursuing their dreams, workers building careers, or families shaping their futures, one thing is certain—everyone deserves the freedom to live fully. And for individuals who have lost a limb, that freedom can sometimes feel just out of reach.

At Robobionics, we believe that losing a hand should never mean losing your independence, confidence, or ability to thrive. We’ve spent years developing India’s most advanced and user-friendly prosthetic bionic hands. But more than that, we’ve focused on building solutions made for real people—people in cities like Mangalore who want more than just a medical device. They want a partner in their journey, a tool that adapts to them, and technology that feels as human as they are.

Mangalore is transforming rapidly. With its educational institutions, IT hubs, and expanding healthcare systems, the city is becoming a central force in Karnataka.

Understanding the Real Need for Bionic Hands in Mangalore

A City on the Rise – But Not Without Challenges

Mangalore is transforming rapidly. With its educational institutions, IT hubs, and expanding healthcare systems, the city is becoming a central force in Karnataka.

But along with progress, there’s also a need to focus on inclusive growth. While technology, jobs, and education continue to boom, accessibility to advanced prosthetic care often lags behind.

For people who have lost an upper limb due to accidents, illness, or congenital conditions, finding the right prosthetic in Mangalore can be a frustrating and emotionally exhausting experience.

Hospitals may offer basic options, and some clinics refer patients to centers in cities like Bengaluru or Mumbai. But why should someone in Mangalore have to travel so far for quality care? That’s the gap Robobionics has stepped in to close.

By combining advanced prosthetic technology with unmatched support and affordability, we’re ensuring that every individual in Mangalore has the chance to move forward—without having to leave their city behind.

Living with Limb Loss – What It Really Feels Like

Before we dive into the technology, let’s take a moment to acknowledge something important: losing a hand is not just a physical change. It’s deeply personal.

It affects how you eat, write, work, and even how you shake someone’s hand. Many individuals experience an overwhelming sense of loss—of control, of ability, of confidence.

In Mangalore, where many people work with their hands—whether it’s in fishing, construction, hospitality, or skilled trades—losing a hand can feel like losing a livelihood.

Students worry about writing their exams. Office workers struggle with typing. Parents fear they can’t care for their children the same way anymore.

What makes things harder is the social silence around it. People often don’t talk about it openly, and many who need help don’t know where to begin.

That’s why our mission at Robobionics goes beyond just selling a prosthetic. We listen, we guide, and we make sure every person who walks through our door feels understood.

What Makes a Bionic Hand Different from a Regular Prosthetic

If you’re new to prosthetics, the word “bionic” might sound like something out of a sci-fi movie. But it’s real, and it’s changing lives every single day.

A regular prosthetic hand, also known as a cosmetic or passive hand, may look natural, but it doesn’t move or function. It can help with balance and appearance, but not much else.

Functional body-powered prosthetics use harnesses and cables. While they offer some utility, they’re often uncomfortable and limited in what they can do.

A bionic hand, on the other hand, uses sensors and motors to mimic natural hand movement. When your brain sends a signal through the muscles in your residual limb, our sensors pick up those signals and translate them into real movement.

That means you can open and close your hand, grip different objects, and even fine-tune your grip strength—all with your thoughts and muscle intention.

And here’s the best part—these movements feel natural. There’s no complex learning curve or clunky wires to mess with. It’s your hand, your control, your life—powered by intuitive technology that adapts to you.

One of the biggest problems with prosthetics in India is that most of them are designed overseas. They are often built for people living in Western countries, with very different climates, lifestyles, and budgets.

Why Robobionics is Changing the Game for Bionic Hands in Mangalore

Born in India, Built for India

One of the biggest problems with prosthetics in India is that most of them are designed overseas. They are often built for people living in Western countries, with very different climates, lifestyles, and budgets.

That might work well in theory, but in reality, these imported solutions often fall short in places like Mangalore. The weather is humid, the work is hands-on, and people lead active lives that demand more than just a basic prosthetic hand.

At Robobionics, we’ve flipped the script. We are not importing generic designs. We are engineering high-performance bionic hands right here in India, by Indian experts, for Indian users.

Our development team works closely with real people across the country, including those from Mangalore, to understand what daily life truly demands from a prosthetic.

We test our designs in real-world situations, from holding a pen to gripping a tiffin box, from cooking meals to riding a scooter.

That’s why our hands are sweat-resistant, durable in Indian climates, and designed to be worn comfortably for long hours—even in the middle of a power outage or traffic jam.

The Power of Smart Simplicity

When people think of high-tech bionics, they imagine complicated gadgets and overwhelming technology. At Robobionics, we believe power should be simple.

Our hands are powered by smart AI algorithms, but users never need to worry about programming or adjusting complex settings. Everything is designed to respond to your natural muscle signals.

You simply wear the hand, and your intention does the rest. Want to pick up a spoon? Flex your muscle slightly, and the hand will do it. Want to release a bag? Just relax your muscle. It’s that seamless.

There’s no struggle to remember commands. There’s no need to rely on someone else to operate it for you.

This kind of intuitive use makes our bionic hands ideal for first-time users, older adults, teenagers, and anyone who just wants to feel in control again.

Whether you’re a student at St. Aloysius College, a young professional in Infosys, or a parent managing household tasks, your bionic hand works with you—not against you.

Support That Goes Beyond the Device

At Robobionics, we understand that a bionic hand is not a one-time purchase. It’s a part of your body. That’s why we don’t just ship a product and disappear.

Our relationship begins the moment you reach out. From the very first phone call or message, we assign a dedicated support guide who walks with you throughout the journey.

We help with documentation, fitting, training, and even emotional support. If you live in Mangalore, our team will coordinate everything to make sure your journey is smooth.

We’ve also partnered with trusted physiotherapists and clinics in the region to offer in-person assessments and adjustments, so you’re never alone.

We know that every user is unique. Some people may need more time to adapt. Others might have questions weeks or months later. That’s perfectly fine.

We don’t disappear after the installation. We stay connected, answer questions, send updates, and make sure you’re getting the most out of your bionic hand—day in and day out.

Affordability Without Compromise

One of the toughest realities in prosthetic care is cost. Imported bionic hands can cost lakhs of rupees—often between ₹10 to ₹25 lakhs. That puts them out of reach for most families. But does that mean people should settle for less? Absolutely not.

Robobionics is proud to offer world-class bionic hands at a fraction of the international price. Our locally built systems mean you get the same (or better) functionality as global brands, without the inflated price tag.

We also offer flexible payment plans and connect users with government and NGO-based funding support wherever possible.

In Mangalore, where many households are still working on monthly budgets, this affordability opens up possibilities for children to return to school, adults to get back to work, and families to start living fully again.

Success Stories That Inspire

We don’t just talk about results—we see them every day. Take the story of Ramesh, a 32-year-old delivery executive from Kankanady who lost his right hand in a road accident.

For months, he stayed home, struggling with depression and isolation. His family tried to help, but he didn’t feel whole. After he found Robobionics online, he reached out.

We set him up with a trial fitment in Mangalore and began training him with our AI-enabled bionic hand. Within three weeks, Ramesh was back to riding his scooter, managing grocery deliveries, and even helping his son with homework. He told us, “This hand didn’t just give me grip—it gave me my life back.”

Then there’s Afreen, a 19-year-old student from Bolar who was born without her left hand. She had tried cosmetic prosthetics before, but always found them stiff and impractical.

Her parents were worried about the cost of a bionic solution, but we walked them through every step, helped with documentation, and got her set up. Today, Afreen confidently attends college, types assignments on her laptop, and paints as a hobby.

These are not rare exceptions. These are everyday people in Mangalore, getting back to life with confidence and dignity—with Robobionics by their side.

At Robobionics, we’ve always believed that the best technology is the kind that anyone can understand and use. You don’t need to be an engineer or a doctor to figure out how our bionic hand works.

How the Robobionics Bionic Hand Works – Simple Technology That Empowers You

Understanding the Science Without the Jargon

At Robobionics, we’ve always believed that the best technology is the kind that anyone can understand and use. You don’t need to be an engineer or a doctor to figure out how our bionic hand works.

It’s built around one clear idea—your body still has power, even after limb loss. Our job is to capture that power and use it in the smartest, most natural way.

Let’s break it down.

When you think about moving your hand, your brain sends signals to your muscles. These signals still travel through the nerves in your upper arm or forearm—even if your hand is missing.

We place special sensors (called EMG sensors) on your skin where these signals are strongest. These sensors pick up the electric signals from your muscles and pass them on to a tiny onboard computer inside the prosthetic.

The computer reads the signal, understands what you want to do—like open, close, hold, or grip—and tells the motors inside the hand to do exactly that.

All of this happens in real time, in a fraction of a second. You move your muscle, the hand responds. No buttons. No wires. No stress.

The hand itself is lightweight but strong. Each finger can move independently, which means you can hold small, delicate items like a pencil or spoon, and also handle heavier tasks like lifting a water bottle or turning a doorknob.

The grip is firm but adjustable, and the material we use makes sure it’s safe, durable, and weather-resistant.

Adapting to Your Life in Mangalore

What makes our hand special is not just the technology—it’s the way we’ve built it to adapt to your daily life. In a city like Mangalore, where weather can be humid and salty due to the coastal breeze, electronics need to be sturdy.

That’s why we’ve designed our systems with moisture-resistant casing and reinforced joints. You don’t have to worry about rust or short-circuits.

Whether you’re living in a busy neighborhood like Hampankatta or running errands near Kadri Market, you need a hand that can keep up.

Maybe you’re climbing stairs, riding a bus, or working in a local shop. Our hand fits snugly and moves naturally so you’re not slowed down or distracted.

We also understand that electricity is not always reliable in every part of the city. That’s why our hands come with long battery life—up to 12 to 14 hours of continuous use on a single charge.

Charging it is as simple as plugging in your phone. And even if you forget, it charges fast so you’re never stuck waiting.

This kind of practical design is why people across Mangalore—from students in Deralakatte to elders in Surathkal—trust Robobionics for everyday use.

A Custom Fit for Every Individual

No two arms are alike, and no two people have the same needs. That’s why we never use a one-size-fits-all approach. When you contact Robobionics, we begin with a full assessment of your limb, your goals, and your lifestyle.

We take detailed measurements to ensure a snug and secure fit. If you’re in Mangalore, we work with local physiotherapists and partner clinics to make this step convenient and comfortable.

Once we understand your needs, we customize your bionic hand accordingly. Some people prefer a hand that looks as natural as possible. Others want a futuristic design with visible joints and a tech feel. We offer both, depending on your preference.

More importantly, we calibrate the sensors to your unique muscle signals. This is where the real magic happens. Our team works closely with you during fitting and training sessions to make sure your hand responds exactly the way you want.

If you want more grip strength, faster motion, or gentler touch—we can tune it in real time.

And we don’t stop there. If anything feels off after a few days or weeks, we’re just a call away. Our support team will walk you through adjustments, whether it’s remote or in-person in Mangalore.

Getting Started Is Easier Than You Think

One of the most common things we hear is: “I want to try it, but I’m not sure where to begin.” That’s completely normal. When you’re dealing with something as personal as a prosthetic hand, it’s okay to have doubts. That’s why we’ve made the first step incredibly easy.

You don’t need a referral or a long hospital visit. You just contact us—by phone, WhatsApp, email, or even social media—and we take care of the rest.

Our team will answer every question you have and arrange a free consultation. If you’re located in Mangalore or nearby, we can even come to you or set up a trial demo at a convenient center.

We’ll explain everything in plain language. We’ll help with any paperwork you need for insurance, medical reports, or financial aid. If you need help applying for government schemes or NGO support, we’ll guide you through the process.

And once you’re ready, we make sure your hand is delivered, fitted, and fully working—with no guesswork and no stress.

Getting your Robobionics bionic hand is not the end of your journey—it’s the beginning of a new chapter. For most users in Mangalore, the first few days are filled with emotion, excitement, and yes, a little nervousness.

Training, Support, and Real-Life Usability: What You Can Expect After Getting a Robobionics Hand

The First Few Days – Getting Comfortable with Your New Hand

Getting your Robobionics bionic hand is not the end of your journey—it’s the beginning of a new chapter. For most users in Mangalore, the first few days are filled with emotion, excitement, and yes, a little nervousness.

That’s completely natural. You’re getting used to a new part of your body, and that takes a bit of time.

Right after the hand is fitted, we walk you through the basics of how to use it. Don’t worry—there’s no rush. You’ll learn how to put it on, charge it, and most importantly, how to make it move using your muscle signals.

It may feel strange at first. Some people get the hang of it in a few minutes, while others take a couple of days to really feel in control. Either way, we’re with you every step.

If you’re located in Mangalore, we make sure this training happens at your pace. Whether it’s at your home, a clinic near you, or through virtual sessions, our team ensures you’re never left alone to figure things out.

We’ll even help your family members or caregivers learn how to support you if you want them involved.

Within a week or so, most users are already doing things they hadn’t done in months—holding a toothbrush, buttoning a shirt, picking up their phone. That feeling of self-reliance? It returns faster than you’d expect.

Going Beyond Basics – Reclaiming Your Daily Life

Once you’re comfortable with the basics, we begin focusing on your personal goals. That might mean helping you get back to work, assisting with school tasks, or simply feeling confident in social situations again. Every user has a different routine, and our support is shaped around that.

Let’s say you’re a student at Nitte or Yenepoya University and you’re worried about writing your exams. We’ll help you practice gripping pens and using tools like exam boards or styluses.

If you’re a chef or street vendor, we’ll walk you through safe ways to use cooking utensils or count money. If you’re in an office setting, we’ll help you type and manage basic computer tasks with your prosthetic hand.

We’ve seen our users do all of this and more—many even resume hobbies they once gave up. Drawing, typing, gardening, playing musical instruments, sewing—all become possible again.

In Mangalore, where day-to-day life is filled with movement, traffic, weather changes, and family responsibilities, your prosthetic hand must keep up.

That’s why we encourage our users to take the hand everywhere. You’ll wear it at home, in the kitchen, at the temple, on the bus, in the market—until it stops feeling like a tool and starts feeling like a part of you.

Constant Care Without the Hassle

One of the biggest fears users have is, “What if something goes wrong?” At Robobionics, we believe post-installation support is just as important as the device itself. That’s why we’ve built an entire system to ensure your hand works smoothly—and continues working.

Our warranty covers the hand fully, and if anything needs repair, we handle it without making you run around. If you live in Mangalore or surrounding towns like Udupi or Puttur, we arrange pick-up and drop services through our trusted partners.

Small tweaks can often be fixed remotely using our app or over a video call. Bigger fixes are handled quickly and efficiently at our nearest service center or through our mobile support van.

We also do regular check-ins. You don’t need to remember to call us—we reach out every few weeks during the early months and then periodically to make sure everything’s going well. If there’s ever an issue with sensor calibration, motor movement, or fit, we handle it quickly.

In other words, you’re not buying a product. You’re entering into a long-term relationship with a team that cares deeply about your well-being and your daily happiness.

Changing How Society Sees Prosthetics

In a city like Mangalore, where traditional values mix with modern thinking, prosthetics are still often seen through the wrong lens. Many people think of them as something to hide.

At Robobionics, we see it differently. A bionic hand is not something to be ashamed of—it’s something to be proud of.

We’ve seen users walk into classrooms and job interviews with more confidence just because they no longer feel incomplete. They’re no longer worried about stares, whispers, or awkward handshakes.

In fact, many users start inspiring others around them. Friends, family, co-workers—they all begin to see the person, not the missing limb.

That change in mindset is powerful. It creates a ripple effect. We’ve seen it happen in colleges in Bondel, offices near Pumpwell, and homes in Bejai.

When one person steps forward with courage, others follow. Some of our Mangalore users have even gone on to become ambassadors for limb loss awareness, helping others in their communities who are still unsure about their options.

What Sets Robobionics Apart From Everyone Else

So, what truly makes Robobionics the #1 choice in Mangalore?

It’s not just the advanced technology, although our AI-powered system is among the best in the country. It’s not just our affordability, though we’ve made sure pricing never stands in the way of someone regaining their independence.

And it’s not just our long-term service, even though we stand by our users like family.

What really sets us apart is our philosophy: people first, technology second. We design for the real world. We listen before we build. And we stay with you after the sale, making sure you thrive, not just survive.

We are not just manufacturers. We are enablers of dreams, restorers of confidence, and believers in second chances. For every person in Mangalore looking to take life back into their own hands—literally and figuratively—Robobionics is here to make that possible.

When people lose a limb, the physical loss is obvious. What’s not always visible—but just as painful—is the emotional and psychological shift that follows.

Rebuilding Confidence After Limb Loss – The Unseen Power of a Bionic Hand

The Inner Journey Most People Don’t Talk About

When people lose a limb, the physical loss is obvious. What’s not always visible—but just as painful—is the emotional and psychological shift that follows.

Many people in Mangalore who’ve gone through limb loss describe it not as a single injury or illness, but a breaking of rhythm in life. Daily routines are disrupted.

Confidence fades. The fear of becoming a burden to loved ones grows. Even the smallest tasks—drinking tea, flipping a switch, tying shoelaces—become moments of anxiety.

This quiet emotional weight is something we at Robobionics take very seriously. Because we’ve seen firsthand how transformative a prosthetic can be—not just in restoring function, but in restoring identity.

A bionic hand may appear mechanical on the outside, but for the person wearing it, it often becomes a symbol of recovery. It’s a sign that they’re not stuck, not dependent, not forgotten.

Many users begin their journey with us feeling hesitant. They often avoid public places, withdraw from conversations, or skip family functions.

Some feel their dreams—whether it’s pursuing education, marriage, career, or sports—are no longer possible. That kind of internal struggle doesn’t show up on X-rays or medical reports. But it’s real, and it matters just as much as anything else.

That’s why at Robobionics, we treat every fitting, every consultation, as a moment to rebuild not just the limb, but the self.

When Technology Becomes Empowerment

It starts small. The moment a user picks up a glass of water with their new hand for the first time, their eyes light up. When they write their name again, you can see the pride return to their face. These aren’t just movements—they’re milestones.

For a mother who can now lift her child or serve dinner again, it means feeling like a parent again. For a father who once earned a living fixing bikes in Mangalore’s central junctions, using his new hand means no longer being dependent on his children’s income.

For a college girl who stopped going out with friends because of how people stared—her bionic hand gives her a new kind of confidence, one that says, “I’m not broken. I’m powerful.”

And that’s the part most people miss. A prosthetic isn’t just about restoring physical control. It’s about restoring the sense of dignity. It turns silence into expression, fear into action, hesitation into boldness. It’s where science meets the soul.

The Ripple Effect on Families and Communities

This emotional recovery doesn’t just stay within the individual. It radiates outward.

When a user begins to smile again, their family breathes easier. When they take up jobs again, households become financially stable. When they participate in public life, communities grow more inclusive.

We’ve had countless parents thank us—not just because their son or daughter got a hand, but because they got their confidence back.

Siblings stop treating users with pity, and begin to see them with respect. Spouses stop worrying about the future. Children start looking up to their parents with new admiration.

In neighborhoods like Kotekar, Padil, and even more rural outskirts of Mangalore, we’ve witnessed this shift. A person getting a Robobionics hand often becomes a local inspiration.

Others come forward. They ask questions. They explore possibilities. And slowly, the stigma around limb difference begins to dissolve.

One user even told us, “I went from being the person everyone avoided looking at, to the one everyone came to for strength.” That kind of turnaround is priceless—and it’s what drives us every day.

Not Just Recovery—Rediscovery

One of the most beautiful changes we see in our users is when they don’t just get back to who they were—but discover something new in themselves.

A school teacher who never painted before starts doing art. A former factory worker starts giving motivational talks. A homemaker who once kept to herself becomes an online advocate for disability awareness.

These are real stories, and they remind us of something very important: people are not just trying to “go back” to normal. They’re trying to become something even more powerful than before.

That’s the hidden gift a Robobionics hand gives. It’s not just a tool. It’s a bridge—to a life that’s bigger, richer, and more fulfilling than they imagined. A life with purpose. A life with pride.

Conclusion

At Robobionics, we’re not just building bionic hands—we’re building futures. For every person in Mangalore who has faced the challenge of limb loss, we offer more than a device. We offer dignity, movement, and the power to dream again. Whether you’re a student, worker, parent, or grandparent, our bionic hand is designed to fit your life, your needs, and your goals.

This journey is not just about technology. It’s about you—your courage, your story, and your right to live without limits. With Robobionics, you’re not choosing a product. You’re choosing a partner who believes in your potential. So, if you’re ready to take that first step back toward confidence and independence, we’re here. Mangalore is ready. And so are you.

Let’s bring your world back to your fingertips.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.