Robobionics offers Mysuru’s best prosthetic bionic hand. Experience next-gen technology and personalized fit for a confident, active lifestyle.

Best Prosthetic Bionic Hand for Individuals in Mysuru – Why Robobionics is #1

Mysuru is a city of quiet strength, culture, and daily movement. From the early morning bustle near Devaraja Market to the peaceful walks at Kukkarahalli Lake, life in Mysuru is active, meaningful, and full of personal routines. But for those who have lost a hand—whether through an accident, illness, or since birth—those routines can feel like distant memories. Even the smallest tasks can turn into daily hurdles.

At Robobionics, we’ve made it our mission to help people get those moments back. Not just through technology, but through care. We don’t just build bionic hands—we help people feel strong, confident, and independent again. And we’ve done this for hundreds of people across India, including many right here in Mysuru.

If you’re someone who’s been searching for a bionic hand that actually fits your life, your pace, and your goals, you’ve come to the right place. This article will show you why Robobionics is not just a leader in prosthetics across the country, but the top choice for individuals in Mysuru.

Mysuru moves at a pace that balances tradition and progress. People here rise early, work hard, and stay connected to both culture and community.

Why Robobionics Is the Right Fit for Mysuru’s Unique Way of Life

Understanding the City’s Rhythm and Needs

Mysuru moves at a pace that balances tradition and progress. People here rise early, work hard, and stay connected to both culture and community.

Whether you are a teacher, a shopkeeper, a college student, or someone who spends the day at home caring for your family, your hands help you express yourself, do your job, and interact with the world around you.

Losing a hand interrupts that flow in ways most people don’t fully understand—until it happens to them. Suddenly, even simple acts like writing, cooking, or handling a phone become frustrating.

It doesn’t just affect your routine. It can affect how you feel about yourself. That’s why a prosthetic hand shouldn’t feel like a gadget. It should feel like a part of you.

At Robobionics, we design our bionic hands with this very idea in mind. We build them not for show, but for real life. We make sure our technology fits seamlessly into the way you already live.

And for the people of Mysuru, this means a hand that adapts to your lifestyle—not the other way around.

Our users here often tell us that they were hesitant at first. They had seen other prosthetics before—devices that looked impressive but felt awkward.

But when they experienced how smoothly and naturally a Robobionics hand worked, they were surprised. Many say it changed more than just how they moved—it changed how they felt.

Why Comfort and Simplicity Matter Most

We’ve worked with people across Mysuru who have tried other prosthetic hands in the past. Some were heavy. Some were hard to control. Some just didn’t feel right.

And in many cases, those hands ended up unused—not because people didn’t want to try, but because the design simply wasn’t made for their everyday reality.

That’s why we do things differently.

Robobionics prosthetic hands are built to be light, responsive, and easy to use. You don’t need to press a series of buttons or carry a remote. You simply move the muscles in your arm, and the hand responds.

It’s like speaking a language your body already knows. And because our design is built around natural signals from your muscles, learning to use the hand is faster and easier.

Comfort is also key. Our sockets are carefully molded to your arm. We make sure they don’t pinch or rub. We use soft, skin-friendly materials that keep your arm cool and supported throughout the day.

Whether you are walking around KR Circle or working long hours in a local office, your hand stays with you—quietly doing its job, without discomfort.

Technology That Works With You, Not Against You

One of the things we are most proud of at Robobionics is how our bionic hands adjust to different needs. Every person is different. No two users in Mysuru will have the exact same requirements.

Some need delicate finger control to write or type. Others need strong grip power to carry bags, ride bikes, or lift objects at work. Our hands are made to handle both.

They adapt in real time. As your muscle signals shift, the hand adjusts. It doesn’t lag. It doesn’t freeze. It doesn’t misread your actions. This is where many imported prosthetics fall short.

They may have advanced sensors, but they don’t understand the fine changes that come from everyday Indian use. Whether you’re climbing stairs, shopping at the market, or participating in festivals and family events, your Robobionics hand moves with you—smoothly, quietly, and reliably.

We’ve designed our system to last. The battery gives you a full day of activity. Charging is quick and simple. And if anything ever needs adjustment, we’re just a phone call away.

We offer fast, local support in Mysuru and nearby regions so that your hand never becomes a burden.

When someone loses a hand, there’s more than one type of pain. Yes, there’s the physical side, which usually comes first. But then comes the quiet pain—the change in how you see yourself, how others see you, and how you move through life.

Rebuilding Independence – The Emotional Journey After Limb Loss

It’s Not Just About Function. It’s About Feeling Like Yourself Again.

When someone loses a hand, there’s more than one type of pain. Yes, there’s the physical side, which usually comes first. But then comes the quiet pain—the change in how you see yourself, how others see you, and how you move through life.

You begin to avoid eye contact. You hesitate before going out. Tasks you once did without thinking become emotional battles. Even smiling can feel like effort.

We’ve seen this time and time again in Mysuru. People who were once full of energy and presence become quieter. Not because they’ve given up, but because they’re trying to adjust in a world that suddenly feels unfamiliar.

And this is where most prosthetic companies fall short. They focus only on the body. At Robobionics, we focus on the whole person.

We believe your prosthetic should not just help you do things. It should help you feel like yourself again.

That’s why, from the very first moment you speak with us, we take the time to know you—not as a case file, but as a person. What matters to you? What worries you? What do you want to be able to do again?

Whether it’s something small, like buttoning your shirt, or something big, like returning to work or riding a two-wheeler, we build a plan around your goals.

In Mysuru, we’ve seen people begin that journey with doubt—but end it with confidence. And that transformation is our real reward.

Personalized Fitting That Respects Your Body and Lifestyle

Every arm is different. Every person’s build, strength, and skin sensitivity are different too. We don’t believe in handing out one-size-fits-all solutions.

That’s why we take extra care with our fitting process. It’s not just about making sure the hand stays on—it’s about making sure it becomes part of you.

We begin by scanning or measuring your limb with precision. Then, our technicians create a socket that matches your shape exactly. We round the edges.

We adjust the angles. We let you test it. We make changes if needed. The goal is simple: your bionic hand should feel like it belongs there. No rubbing, no slipping, no soreness. Just comfort.

This careful process takes time—but it’s worth every minute. Because when the fit is right, everything else falls into place. Your muscle signals transmit more clearly. The hand responds faster. You feel less tired. You gain trust in your new hand—and in yourself.

People from Mysuru who tried prosthetics elsewhere have told us they didn’t expect such attention to detail. But at Robobionics, it’s just how we work. Because we know that even the best technology is useless if it doesn’t feel good to wear.

Learning at Your Own Pace, with Real Support

Getting a new bionic hand is exciting. But let’s be honest—it can also be a little scary. You might wonder, “What if I can’t figure it out?” or “What if I press the wrong thing?” or “Will I feel frustrated like before?”

That’s where our training and support make all the difference. At Robobionics, we never leave you alone to “figure it out.” We guide you, step by step, with patient, one-on-one training that’s tailored to you.

Not just in a clinical setting, but in the actual environments where you’ll use your hand.

We’ve trained users in their homes, at their workplaces, and even outdoors—on stairs, in gardens, on city streets. In Mysuru, this means we understand your daily environment, your cultural habits, and your typical challenges.

Our team speaks your language—literally and emotionally. We don’t push. We support.

With each new movement you master, your confidence grows. One day it’s holding a glass. Then it’s tying shoelaces. Then riding a cycle again. Each moment builds on the one before. Until one day, you’re not thinking about the hand anymore. You’re just living your life again.

There’s a big difference between a product that works in a Western lab and one that works on the streets of Mysuru. Most bionic hands available in India are imported.

Why Robobionics Stands Out as Mysuru’s Top Choice for Prosthetic Bionic Hands

Designed in India, Perfected for Indian Life

There’s a big difference between a product that works in a Western lab and one that works on the streets of Mysuru. Most bionic hands available in India are imported.

They’re built with foreign weather, foreign habits, and foreign lifestyles in mind. They may seem advanced—but they don’t always make sense for how we live here.

At Robobionics, everything is different. We build our hands right here in India. And we do it with people like you in mind.

We know what it means to walk through crowded markets, to ride a scooter through narrow lanes, to cook with one hand on a gas stove while managing a child with the other.

We’ve spoken to farmers, artists, security guards, and students. We’ve studied how people in Mysuru move, work, and live.

Because of this, our hands are not just technically smart—they’re practically smart. They don’t just open and close. They do it fast enough to grab a moving object.

They don’t just grip—they hold steady when riding over bumps or potholes. They don’t just look natural—they feel natural to use for long hours, even in Mysuru’s changing temperatures.

This kind of thoughtful design only happens when the creators are listening closely. And at Robobionics, listening is our biggest strength.

Affordable Technology Without Compromise

Many people in Mysuru are surprised to learn that Robobionics hands, despite being high-tech, are affordable. There’s a belief that bionic hands are only for the rich or for those with special medical access.

And in the past, this was often true. Imported hands cost a fortune. Even basic models were out of reach for the average family.

We wanted to change that. Because no one should be denied a better life just because of price.

By manufacturing locally, using smart design choices, and cutting out unnecessary features that add cost but no real benefit, we’re able to offer one of the most advanced bionic hands in the country—at a price that is fair. And we’re always looking for ways to make it even more accessible.

We’ve helped users in Mysuru find financial assistance through NGOs and medical charities. We’ve worked with rehabilitation centers to build affordable support plans.

And we offer installment options so that the investment doesn’t feel overwhelming. More importantly, we explain all of it with honesty—so you’re never left in the dark.

Our goal isn’t just to sell you a hand. It’s to make sure you actually get to use it, comfortably, proudly, and every single day.

Support That Feels Personal, Because It Is

Many prosthetic companies are there at the start—but disappear after the sale. At Robobionics, that’s when our real work begins. We believe long-term care is just as important as the first fit.

That’s why we’ve built a support system that stays with you. From regular check-ins to on-call troubleshooting, from upgrade options to retraining if your lifestyle changes—we’re always one message away.

In Mysuru, our local team and partner network make in-person support possible when needed. Whether it’s re-fitting the socket, updating the software, or helping a family member understand how the hand works—we’re available. And we respond quickly, because we know your daily comfort depends on it.

We even offer virtual support in Kannada, Hindi, and English—so you can speak freely and clearly. And because we’ve worked with hundreds of users already, we’re often able to fix issues in just a few minutes.

Our users tell us that this support is what gives them real peace of mind. They know they’re not just buying a product. They’re joining a caring, responsive, and professional community that treats them like a person—not a number.

Santosh worked as a delivery executive in Mysuru before a road accident took away his left hand. For months, he stayed home, relying on others for even the smallest tasks.

Transforming Lives in Mysuru – Real Stories from Real People

Santosh’s Return to Independence

Santosh worked as a delivery executive in Mysuru before a road accident took away his left hand. For months, he stayed home, relying on others for even the smallest tasks.

He missed the independence of riding his scooter, sorting packages, and simply holding a cup of tea without asking for help.

When Santosh came across Robobionics, he was unsure. He had tried a passive prosthetic before and found it bulky and stiff. But after speaking with our team, and learning that the hand would be tailored to his lifestyle, he decided to give it one more try.

His journey wasn’t instant, but it was remarkable. Within weeks, Santosh was able to hold bags, unlock his phone, carry groceries, and even grip the handlebar of his scooter.

Today, he’s back at work—not only delivering goods, but also delivering inspiration to others in his area who now believe that recovery is possible.

He once told us, “This hand didn’t just let me hold things again. It gave me back my identity.”

Nandini’s Story – A Quiet Strength Rekindled

Nandini is a homemaker who lost her right hand to an infection. The change in her life was deep—not just because of the tasks she could no longer do, but because of how it affected her role within her family.

Cooking, feeding her children, folding clothes, even lighting a lamp during pooja—everything became complicated.

Her family was supportive, but Nandini missed her rhythm. She missed doing things on her own.

When we met her, she was clear about one thing: she didn’t want a showpiece. She wanted something that worked silently and reliably in her daily life.

We listened carefully. After fitting and training, she began using her Robobionics bionic hand with slow but steady progress. First, holding a spoon. Then, cutting vegetables. Then, sweeping the floor with a light grip on the handle. Day by day, her confidence returned. So did her smile.

Her children later told us, “We got our amma back.”

Anil, the Art Student Who Didn’t Give Up

Anil was studying fine arts when he lost his dominant hand in a freak workshop accident. It shattered his confidence. He withdrew from classes, avoided friends, and lost his drive. His dream of becoming an illustrator seemed impossible.

But art is stubborn—and so was Anil.

Through his college’s support, he was connected to us at Robobionics. We crafted a lightweight, highly sensitive bionic hand tailored for delicate wrist and finger control. It wasn’t easy at first. Holding a pencil again brought both joy and frustration. But he kept going.

With time, Anil started sketching again. Slowly. Imperfectly. But powerfully. His lines returned. So did his fire. His first exhibition after recovery featured a self-portrait titled, “Unbroken.” The caption read, “This hand is built by science. But the art—it’s all mine.”

These stories aren’t exceptions. They are reminders of what’s possible when technology meets care, and when a city like Mysuru opens its doors to change.

Robobionics isn’t just about creating bionic hands. It’s about creating a more inclusive India—where people with limb differences are not seen as limited, but as powerful. In cities like Mysuru, where tradition and innovation live side by side, this mission is more important than ever.

Building a Future of Accessibility and Inclusion – Robobionics and the Mysuru Community

Not Just a Company—A Movement for Change

Robobionics isn’t just about creating bionic hands. It’s about creating a more inclusive India—where people with limb differences are not seen as limited, but as powerful. In cities like Mysuru, where tradition and innovation live side by side, this mission is more important than ever.

We see our work as part of a much bigger story. One where schools teach students that disability does not mean inability. One where workplaces hire based on skill, not physical perfection. One where a person with a prosthetic is admired—not pitied.

In Mysuru, we’ve started partnerships with local NGOs, rehabilitation centers, and hospitals to spread this message. We conduct community camps, where people can touch and try our prosthetics before making any decisions.

We do awareness sessions in colleges, teaching young minds about adaptive technology and empathy. And we bring real users to speak—people who’ve turned challenges into stories of courage.

This kind of outreach is rare in the prosthetics world. But for us, it’s essential. Because we don’t just want to fix hands. We want to change mindsets.

Investing in Local Talent and Innovation

Robobionics believes in local solutions for local challenges. That’s why we invest in building talent right here in India. In Mysuru, we’ve worked with design and engineering students from top institutions, offering internships that let them see real-world impact beyond textbooks.

Some of our best ideas—like sweat-resistant inner linings, and gesture control adapted for local languages—came from young minds who understood both the culture and the challenge.

We also offer training programs for physical therapists and orthotic technicians, giving them access to hands-on experience with bionic systems.

This builds a local support network so users in Mysuru don’t have to depend on outside experts every time something needs tweaking.

And because we believe innovation should never stop, we continue to develop next-gen features. Think hands that give gentle feedback to help fine-tune grip strength.

Think smart wrist movement that responds to subtle signals. Think design upgrades that don’t just work better—but look better too.

Mysuru is not just a user base for us. It’s a living lab of ideas, energy, and potential.

Normalizing Bionics Through Visibility

One of the biggest barriers to prosthetic use isn’t price or technology—it’s stigma. People feel uncomfortable wearing a bionic hand because they worry what others might say. They hide it under sleeves. They avoid crowded spaces. They feel alone.

We want to break that silence.

That’s why Robobionics is working with artists, photographers, and storytellers to show bionics in a new light. We support photo series and short films featuring real users from cities like Mysuru, not actors.

We highlight stories of mothers, mechanics, students, and dreamers. We let their journeys shine.

Because when you see someone just like you using a bionic hand and living boldly—it plants a seed. A new image takes root. Not of limitation, but of strength.

And that seed? That’s the start of real change.

In most medical industries, especially those involving advanced technology, people often become just another “case.” But at Robobionics, we’ve built our company on a very different foundation—compassion.

Robobionics Beyond the Device – A Culture of Compassion, Not Just Engineering

Empathy in Every Step of the Process

In most medical industries, especially those involving advanced technology, people often become just another “case.” But at Robobionics, we’ve built our company on a very different foundation—compassion.

This isn’t just a word we use in marketing. It defines how we hire, how we train our team, and how we treat every person who reaches out to us.

When someone from Mysuru calls us for the first time—maybe with hope, maybe with hesitation—they’re not greeted by a robot voice or redirected endlessly.

They speak to a real human who listens. Truly listens. Sometimes they just want to talk. Sometimes they need answers. Sometimes they just want someone to say, “It’s okay. We’ll help.”

And we do.

Our compassion shows in the way we approach assessments. There’s no rush. No pressure. We go at your pace. We explain everything with patience.

And if someone chooses not to move forward right away, we respect that too. We know this decision is deeply personal. So we build trust, not tension.

It’s why many families in Mysuru have told us, “We didn’t feel like clients. We felt like people.”

Family Involvement and Caregiver Support

A prosthetic journey doesn’t just involve the user—it often involves the whole family. A spouse, a parent, a child—someone who helps with dressing, eating, managing emotions, and adapting to the new routine. Yet, in most prosthetic services, these caregivers are left out of the picture.

At Robobionics, we invite them in.

During training sessions, we encourage family members to be present. We show them how the bionic hand works, how to help without overstepping, and how to build a daily routine that respects both freedom and support.

This is especially helpful in a community-focused city like Mysuru, where families are close and daily life is shared. We’ve seen fathers beam with pride as their sons learn to write again.

We’ve watched mothers hold back tears when they see their daughters chop vegetables for the first time in months. These are not side stories—they are central to the healing process.

And we’re proud to make space for them.

A Quiet Revolution in Dignity and Choice

Ultimately, what Robobionics offers isn’t just a device. It’s choice. The choice to cook your own food. To shake someone’s hand with confidence. To dress yourself. To look at your reflection and feel proud again.

In Mysuru, we’ve seen this quiet revolution unfold, not with loud announcements but with everyday victories. A teenager who chooses to wear his bionic hand openly to class.

A grandmother who can light a diya without help. A shop owner who goes back to work, not with hesitation, but with purpose.

That’s what happens when prosthetics are done right. They don’t just restore motion—they restore dignity.

And at Robobionics, dignity is the most important thing we build.

Conclusion

Mysuru is a city of strength, dignity, and quiet determination—and at Robobionics, we see that same spirit in every person we serve here. We don’t just offer prosthetic bionic hands. We offer a way back to movement, to confidence, and to life itself. From the first conversation to long after you wear your hand, we walk with you. Our technology is advanced, yes—but it’s our care, our listening, and our belief in people that truly make us #1 in Mysuru and beyond.

If you’re ready to take the next step—not just toward a better hand, but toward a fuller, freer life—Robobionics is ready for you. Let us help you reach again, hold again, and live again—with dignity, comfort, and strength at your fingertips.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.