Discover Nagpur’s leading prosthetic bionic hand at Robobionics. Built for functionality and comfort, find out why we’re the #1 solution for prosthetic needs.

Best Prosthetic Bionic Hand for Individuals in Nagpur – Why Robobionics is #1

Finding the right prosthetic bionic hand is not just about replacing a limb. It’s about regaining independence. It’s about being able to do the things you love, without second-guessing. For people living in Nagpur, that search is deeply personal. It’s about quality, comfort, affordability, and knowing that you’re getting technology you can rely on, every single day. This is where Robobionics comes in.

We understand that every person’s journey is different. Some have lived with limb difference for years. Others are new to it. Some are born with it. Some lose a limb due to injury or illness. But all have the same dream: to live life on their own terms.

At Robobionics, we do more than just build bionic hands. We create tools for real life. We’ve worked with people from all walks of life across India, including right here in Nagpur. And we’ve seen the same pattern repeat: frustration with outdated technology, lack of local support, or prosthetics that just don’t feel right. That’s why we do what we do—with precision, care, and a commitment to making sure your prosthetic is not just high-tech, but also human-friendly.

Nagpur is a vibrant and rapidly developing city in central India. Life here moves fast, whether it’s at workplaces, colleges, markets, or even at home. But for someone with a missing limb, even simple tasks can feel overwhelming.

Understanding the Needs of Individuals in Nagpur

Daily Life, Real Challenges

Nagpur is a vibrant and rapidly developing city in central India. Life here moves fast, whether it’s at workplaces, colleges, markets, or even at home. But for someone with a missing limb, even simple tasks can feel overwhelming.

Everyday things like making a cup of tea, unlocking a door, typing on a phone, or holding a pen can be hard. The emotional toll is even heavier—especially when people feel they need to depend on others for tasks they once did with ease.

Most people don’t realize how much we use our hands until we lose one. That’s why the decision to choose a prosthetic hand is never taken lightly. And it shouldn’t be. It’s about choosing freedom, not just a gadget.

For those in Nagpur, the expectations are clear: it should be reliable in the hot summers, easy to maintain, responsive to everyday use, and, most importantly, it should feel like a natural extension of their body.

At Robobionics, we’ve spent time with patients across Maharashtra, and we’ve listened. We understand that people don’t want something complicated. They want something that works. They want something that fits well, doesn’t feel awkward, and won’t stop working when they need it most.

Why Local Access Matters

Imagine having a cutting-edge bionic hand but no one nearby to help when you need adjustments. Many people in Nagpur who bought expensive prosthetics from international companies later realized how hard it was to get support.

They would have to travel long distances to fix a small issue, or worse, wait weeks just to talk to a technician.

This gap is what inspired Robobionics to build not just products, but a support network. Our team is available for people in Nagpur. Whether it’s fittings, servicing, training, or upgrades, we are never far away.

When someone trusts us with such an important part of their life, we make sure we stay involved—before, during, and long after the hand is fitted.

The Emotional Side of the Journey

There’s also something deeper than the technology. It’s the human side of the experience. Losing a hand—or being born without one—is not just a physical change. It shifts how someone sees themselves. It affects confidence.

It affects the way people feel when walking into a room, when meeting someone new, when applying for jobs, or when socializing with friends.

At Robobionics, we believe prosthetics are not just tools, but confidence-builders. We design every bionic hand with that in mind. They don’t just move. They respond.

They give users the ability to wave hello, to shake hands, to cook, to work, and to express themselves—all things that matter more than any feature on a product label.

We understand that nobody wants to be reminded of their limitations. They want to be reminded of their strength. That’s what our bionic hands do. They help people rediscover their independence and redefine what’s possible. And for many in Nagpur, that’s a turning point they’ve been waiting for.

The bionic hands we build at Robobionics are not science experiments. They are not fancy gadgets that sit in a box. They are real tools designed for real people, living real lives. Our technology is smart, but more importantly, it is useful.

What Makes Robobionics the #1 Choice in Nagpur

Technology That Understands Real Life

The bionic hands we build at Robobionics are not science experiments. They are not fancy gadgets that sit in a box. They are real tools designed for real people, living real lives. Our technology is smart, but more importantly, it is useful.

Each movement of our prosthetic hand is based on muscle signals from the user’s own body. When the user thinks about opening their hand, the device responds almost instantly. This happens because we use advanced EMG (electromyography) sensors that listen to the small signals in the muscles.

But it’s not just about detecting movement. Our hands know how to move gently or firmly depending on the object being held. So if you’re holding a paper cup, the grip will be soft.

If you’re picking up a bag, the grip will adjust to be stronger. This means you don’t have to constantly think about what your hand is doing. It just works—smoothly and naturally.

And yes, all of this happens in a lightweight design that’s comfortable to wear for long hours. We made sure of that because no one wants to remove their prosthetic halfway through the day due to discomfort.

In the heat of Nagpur, comfort becomes even more important, and our materials are chosen to breathe well and fit securely without slipping.

Tailored for Indian Hands, Culture, and Needs

One big mistake that many foreign prosthetic companies make is assuming every user is the same. But someone in Nagpur does not live the same life as someone in Berlin or New York.

Our daily habits, food, clothes, and environment are different. At Robobionics, we’ve taken time to understand what Indian users really need from a prosthetic hand.

That means designing a hand that can handle Indian utensils. It means being able to press Indian-style switches, open chapati boxes, zip up a kurta, or even eat with your hands if needed.

These are not extras—they are essentials. Our users have told us how important it is that their hand doesn’t just perform in labs or showrooms, but in their homes, on their streets, and at their jobs.

We’ve also considered how our users feel in public. Many people worry about standing out or being stared at. That’s why our designs are sleek, subtle, and visually appealing.

You won’t find bulky, awkward shapes here. Whether you want a natural-looking finish or a more futuristic aesthetic, we offer customization options that help users feel confident.

Affordability Without Sacrificing Quality

One of the biggest fears for people in Nagpur—or anywhere in India—is that a good prosthetic will be out of reach financially. Many families hesitate to even begin exploring options because they assume it’s too expensive.

And sadly, that’s often true with international brands. A single bionic hand can cost more than a car—and that’s just the starting price.

At Robobionics, we’ve changed that. We’ve built a solution that is truly world-class, but also priced for Indian families. We believe that technology should serve people, not exclude them.

That’s why we’ve made sure our devices come with flexible pricing, EMI options, and even assistance with insurance or CSR programs when available.

Our goal is simple: nobody in Nagpur should have to settle for a lower-quality hand just because of price. We’ve proven that it’s possible to offer high performance at a fair cost. And we keep innovating to make our solutions even more accessible as time goes on.

When someone comes to us for a prosthetic hand, we don’t just hand them a product and say “good luck.” That’s not how we work. At Robobionics, we know the fitting process is a deeply personal and crucial stage.

How Robobionics Supports You Beyond the Device

Fitting Is Not Just a Step – It’s a Foundation

When someone comes to us for a prosthetic hand, we don’t just hand them a product and say “good luck.” That’s not how we work. At Robobionics, we know the fitting process is a deeply personal and crucial stage.

It decides how comfortable the hand feels, how naturally it moves, and how confident the user will be wearing it every day.

That’s why we take time to do it right. We begin with a detailed consultation where we listen more than we speak. We ask about your goals, your routine, your previous experience with prosthetics (if any), and how you want to use your new hand.

Then we take exact measurements and evaluate muscle strength and signal clarity. This helps us determine which model, configuration, and fitting strategy will work best for you.

Once the prosthetic is ready, we don’t stop there. Our team works with you one-on-one to make sure you’re fully comfortable with how to wear it, maintain it, and control it.

If anything feels off—even something as small as a slight pinch or a tight edge—we make adjustments on the spot. Because if the hand doesn’t feel like part of you, it won’t work like part of you.

And if you’re from Nagpur or nearby, we ensure you don’t have to travel far for checkups or upgrades. Our regional presence allows us to offer doorstep service or quick appointments in local partner clinics, saving you the stress of long trips or confusing instructions.

Training That Builds Confidence, Not Confusion

Even the best bionic hand in the world is only as good as the confidence of the person using it. That’s why training is a central part of what we do at Robobionics. But we don’t throw you into complex sessions or flood you with information.

We start simple. We guide you through your first movement, your first grip, your first gesture. We celebrate those moments because they’re big steps.

Our trainers are experienced, patient, and fluent in multiple languages—including Marathi and Hindi—so there’s no barrier between you and your learning. We break down the actions into real-life applications.

We show you how to pick up a spoon, shake someone’s hand, hold a pen, or use your phone. Slowly, you begin to realize something important: you’re not just learning to use a device—you’re learning to trust yourself again.

This kind of personalized support is something people in Nagpur often don’t expect. They’re used to hearing that they need to go to Mumbai or Delhi for proper training.

But that’s not the case anymore. Robobionics is bringing world-class training to your doorstep, because we believe that your location should never limit your access to quality.

Always There When You Need Us

Technology needs support. That’s true for phones, cars, and definitely for bionic hands. What makes Robobionics stand out is our unwavering commitment to being available when you need us.

Our team doesn’t disappear after you make a purchase. In fact, that’s when our real work begins.

We offer continuous post-fitting care. This includes regular follow-ups, tune-ups, and even free retraining sessions if needed. If you ever notice something strange—a noise, a delay, a loose part—we are just a call away.

And if something breaks, we fix it fast. Because every day without your prosthetic is a day of unnecessary struggle, and we simply don’t allow that to happen.

This ongoing support system gives our users peace of mind. It takes away the fear of “what if something goes wrong?” and replaces it with confidence. You don’t need to be an expert in technology. That’s our job. Your job is to live your life fully—and we make sure you can.

Aarav was just 19 when he lost his right hand in a motorbike accident on the outskirts of Nagpur. He was a college student with big dreams and an even bigger heart. But after the accident, he withdrew.

Stories from Nagpur: Real People, Real Change

From Silence to Strength – Aarav’s Journey

Aarav was just 19 when he lost his right hand in a motorbike accident on the outskirts of Nagpur. He was a college student with big dreams and an even bigger heart. But after the accident, he withdrew.

He stopped going to class, avoided his friends, and refused to speak to anyone about what happened. His family tried everything—from emotional support to traditional prosthetics—but nothing seemed to help.

That’s when they found Robobionics. From the first consultation, we knew this wasn’t just about giving Aarav a hand. It was about helping him find his voice again. After his fitting, we guided him gently through every stage of learning.

The first time he opened and closed his new bionic hand using just his thoughts, he smiled—really smiled—for the first time in months.

Within a few weeks, Aarav was back in college. He gave a presentation using his prosthetic to control slides on a laptop. His professors were stunned. His friends welcomed him back. He later told us, “It wasn’t just the hand—it was the belief that I could still do everything I dreamed of.”

Meera’s Second Chance at Motherhood

Meera is a mother of two from Sitabuldi, and she came to us with a simple request. She said, “I want to be able to tie my daughter’s hair again.” That broke us—and it motivated us.

She had lost her left hand to an illness, and though she managed most chores with her right hand, she always felt incomplete. She missed the small things, like holding both hands of her son while crossing the street or buttoning up her daughter’s school uniform.

When she visited our center, she was nervous. She kept saying, “Is it really possible?” The day we fitted her bionic hand, she cried. She cried again when she tied her daughter’s braid for the first time. It wasn’t perfect, but it was hers. Her movements, her effort, her love.

Today, Meera volunteers with local support groups for women with limb loss. She tells them about her experience with Robobionics and shows them what’s possible—not as a salesperson, but as a living example. For her, the bionic hand isn’t just a device. It’s a bridge back to the moments that matter.

Rebuilding a Career – Sameer the Electrician

Sameer used to work as an electrician in Ramdaspeth. He was known for his skill, precision, and honesty. But a workplace accident left him without a hand—and without a job.

Most people told him to give up his profession. How could he handle wires, use tools, or climb ladders without a hand?

But Sameer wasn’t ready to give up. He came to Robobionics with a clear goal: “Help me work again.” And we did. We helped him choose a model that could handle the physical demands of his job.

We trained him to use his tools with his new hand, to grip wires securely, to press buttons without delay. It took time, but it worked.

Now, Sameer is back on the job. His clients trust him more than ever. They call him “the bionic electrician,” and he laughs every time he hears it. “I’m not just fixing circuits anymore,” he says. “I’m fixing people’s beliefs about what’s possible.”

When you choose a prosthetic hand, you’re not just buying equipment. You’re choosing a companion for the most personal moments of your life.

Why Choosing Robobionics Is an Investment in Your Future

More Than a Product – A Life Partner

When you choose a prosthetic hand, you’re not just buying equipment. You’re choosing a companion for the most personal moments of your life.

You’ll wear it when you’re at work, eating with family, celebrating festivals, shaking someone’s hand, or even comforting a loved one. It’s not just about how the hand performs, but how it makes you feel. Secure. Capable. Free.

Robobionics was built with this exact belief in mind. We don’t see our work as selling a piece of machinery. We see it as helping you regain control over your life.

Every hand we deliver carries this philosophy. From our engineers to our trainers, from our fitters to our follow-up staff, we are all here to serve that one goal—making your future stronger, more confident, and more independent.

Innovation with a Human Heart

What sets us apart isn’t just our technology—it’s our heart. Robobionics invests heavily in research and development, but always with one rule: every feature must make your life easier.

We don’t add flashy tech for the sake of it. Instead, we focus on real innovations that help in everyday life.

We build in smarter grip controls that respond to your environment. We create quieter motors so your hand moves naturally without drawing attention. We work on lightweight designs so you can wear it all day without discomfort.

And when we design upgrades, we make sure they’re compatible with older models—because we believe in caring for our customers long after they buy.

We also stay connected to what matters most—your experience. We gather feedback not once, but constantly. Every year, we make dozens of improvements based on what users in places like Nagpur tell us.

If a strap feels loose, we redesign it. If a movement feels stiff, we smooth it out. This is how we grow, and how we ensure that your trust is never misplaced.

Local Impact That Feels Global

Robobionics is proud to be Indian. And we’re proud to serve Indians in a way that global companies simply can’t. We understand the climate, the culture, the economy, and the community.

We speak your language, literally and emotionally. But don’t mistake local roots for small thinking. Our prosthetic hands are designed to meet—and often beat—global standards.

We’ve been recognized in innovation expos, medical tech journals, and by health professionals across the country. But what means most to us is hearing that someone in Nagpur was able to ride a bicycle again, write a letter again, hold their child again. That is our measure of success.

And when we say “we’re here for you,” we mean it. Whether you’re in Dharampeth, Mankapur, Civil Lines, or anywhere in the region, we are never more than a phone call or a short ride away.

You don’t need to ship your hand to another city. You don’t need to wait weeks for updates. We are right here, where you need us.

Starting the process of getting a bionic hand can feel overwhelming. We understand. There are questions. There are doubts. You may wonder if it’s too expensive, too complicated, or too far out of reach.

How to Get Started with Robobionics in Nagpur

Your Journey Begins with a Conversation

Starting the process of getting a bionic hand can feel overwhelming. We understand. There are questions. There are doubts. You may wonder if it’s too expensive, too complicated, or too far out of reach.

But the first step isn’t a payment or a commitment. It’s just a conversation. That’s how every success story with Robobionics begins.

If you’re in Nagpur, getting in touch with us is easy. You can call, message, or visit our local partners. We’ll talk to you, understand your goals, and answer every question you have—no pressure, no sales pitch. This is about you, your life, and your comfort.

Once you’re ready, we do a full assessment. This includes a physical exam, muscle signal testing, and a discussion about how you want to use the hand in daily life. If you’re a student, we think about how you’ll write or use a computer.

If you’re a professional, we explore your work tasks. If you’re a homemaker or retired, we focus on comfort, movement, and tasks that bring you joy.

Every step is personalized. Every choice is made together.

Fitting and Delivery Without the Wait

Once your custom bionic hand is ready, we schedule your fitting session. For people in and around Nagpur, this is done either locally or at one of our nearby support centers.

You won’t need to travel far or wait for weeks. We value your time and we make sure the hand is fitted with care and comfort.

After the fitting, we help you begin using your hand from the first day. You’ll learn how to wear it, remove it, charge it, clean it, and most importantly—control it.

Our training is designed to be simple, effective, and supportive. We stay with you until the hand becomes second nature.

We also offer regular follow-ups. Our team checks in with you, not because there’s a problem—but to prevent problems before they happen. If an adjustment is needed, we make it. If you’re ready for an upgrade later, we guide you. The support never stops.

You’re Not Alone—You’re Part of a Family

When you join Robobionics, you join a growing family of users across India who are living stronger, more confident lives. In Nagpur alone, we have helped students, workers, artists, engineers, athletes, and everyday people reclaim the things they love. Each story inspires us to do more.

We connect you to support communities where you can meet others like you. You’ll get tips, encouragement, and real-life advice from people who truly understand what you’re going through. That kind of connection can make a huge difference—not just during the first few weeks, but years down the line.

And if you ever feel unsure, we’re here. Whether it’s a small question or a big change in your needs, we’ll listen, we’ll help, and we’ll act fast. That’s the promise we’ve kept for every user—and it’s the promise we make to you too.

Conclusion

At Robobionics, we don’t just create bionic hands—we restore confidence, independence, and dignity. For individuals in Nagpur, we offer more than a solution. We offer a new beginning. Our prosthetic hands are built with cutting-edge technology, yet deeply rooted in understanding local needs and everyday life.

From our personalized fittings to long-term support, everything we do is centered around you. Whether you’re a student, a professional, a parent, or someone looking to get life back on track, we’re here to walk the journey with you.

Choosing Robobionics means choosing a future where limitations no longer define you. It’s about living life on your terms, with strength, ease, and pride. If you’re in Nagpur and ready to take the next step, we’re just one call away.

Let’s build something powerful together—starting with your story.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.