Choose Robobionics for the best prosthetic bionic hand in Rajkot. Designed for everyday use and ease, we’re proud to be the #1 prosthetics brand in the area.

Best Prosthetic Bionic Hand for Individuals in Rajkot – Why Robobionics is #1

For anyone in Rajkot who has lost a hand or was born without one, life can feel like a series of constant adjustments. Everyday tasks become daily challenges. From picking up a cup of tea to tying a shoelace, everything takes more time, effort, and energy. But what if there was a solution that made life feel normal again—not just functioning, but thriving? That’s where we, at Robobionics, come in.

We don’t just make prosthetic hands—we create advanced, life-enhancing bionic hands that feel almost natural. Our bionic hands are made with real people in mind, designed for comfort, utility, and confidence. We’ve worked closely with people across India, and now more than ever, we’re focused on helping individuals in Rajkot live a better life. Our technology is world-class, but our mission is simple: to give people their independence back.

Whether you’re a young adult eager to build a career, a senior looking to regain mobility, or a parent who wants to take care of their family like before, we have the right solution for you. We’re not just #1 in India for no reason. We’ve earned that position by listening, innovating, and constantly improving—not just our technology, but also the way we support our users.

Rajkot is a city full of energy, tradition, and hard-working people. It’s a place where families are tight-knit, culture is rich, and daily life moves with purpose.

Understanding the Real Needs of People in Rajkot

Life in Rajkot and What Makes it Unique

Rajkot is a city full of energy, tradition, and hard-working people. It’s a place where families are tight-knit, culture is rich, and daily life moves with purpose.

Whether it’s someone running their family business, working in a factory, teaching at a school, or managing a home, people here don’t stop.

That’s exactly why losing a hand or being born without one can feel like a major blow. It doesn’t just affect the body—it affects identity, confidence, and purpose.

At Robobionics, we understand this deeply. We know that a solution for someone in Rajkot can’t be one-size-fits-all. It has to work in the real world. It has to be affordable, durable, easy to use, and something you can rely on every single day.

Our bionic hands are designed with this in mind, making sure that they don’t just perform in labs or fancy demos, but in the streets and homes of Rajkot. We build solutions that feel natural in a city that values function, reliability, and dignity.

Why Traditional Prosthetics Aren’t Enough Anymore

For a long time, prosthetics were mostly passive. They were good for appearance, but not much else. Someone might be able to wear a rubber hand or hook for basic tasks, but those devices had serious limitations.

There was no sense of touch, no fine movement, and very little control. This left users feeling like they had something attached to them, not a part of them. The hand didn’t respond. It didn’t help much beyond looking somewhat like the real thing.

In many cases, especially in smaller cities like Rajkot, people were given outdated models that didn’t match their lifestyle. That made users feel frustrated and helpless.

They ended up putting these hands in drawers or cupboards, never using them again. That’s not just a waste of money—it’s a failure of technology to serve the people who need it most.

We knew something had to change. That’s why Robobionics focused not just on high performance, but on how the device fits into everyday life.

When we design a bionic hand, we think about the chai vendor who pours tea every morning, the young woman who wants to write her exams, the elderly man who wants to button his shirt without help, and the child who wants to play with toys. It’s not about looking good. It’s about living well.

What Makes a Bionic Hand Different

A bionic hand is not just a tool—it’s a smart extension of the body. It uses sensors, signals from your muscles, and advanced programming to perform real-time actions.

When you think about holding something, the bionic hand responds. When you want to open your palm, it moves. These are not simple clamps or fixed shapes—they are dynamic, motor-driven, and intelligent devices that offer precise movements.

What really matters, though, is how natural this feels. We’ve worked hard to make sure that using our hand feels easy from day one. There’s a learning curve, of course, but it’s not overwhelming.

The control system is intuitive and doesn’t require complex training. Most users start performing daily tasks within just a few days of getting their device.

In Rajkot, where the climate can be hot and dusty and life can get physically demanding, we also had to ensure durability. Our bionic hands are built to withstand these conditions.

They don’t break easily. They’re lightweight but strong, responsive but safe. That’s why many of our users in Rajkot say they can now ride bikes, hold tools, type on keyboards, and even do light cooking—all with their Robobionics hand.

The Emotional Journey We Support

Losing a limb or living with limb difference is not just physical—it’s emotional. We’ve worked with hundreds of people across India and learned that what they really want isn’t just movement.

It’s freedom, confidence, and dignity. They want to feel whole again. They want to stop being seen as different. That’s why we focus not only on the technical side, but on emotional care.

When someone in Rajkot comes to us, we take the time to understand their story. We learn about their lifestyle, their hopes, their challenges.

We speak their language—sometimes literally—and we guide them gently through the process. From the first consultation to the final fitting, we make sure the journey is smooth and supportive.

We’ve seen people who were once shy to step out of their homes, now standing tall at weddings, interviews, and business meetings. That transformation is powerful, and it starts with trust. Trust that our team will listen. Trust that the device will work. Trust that things will get better.

Affordability Without Compromising Quality

One of the biggest concerns for anyone in Rajkot or across India is cost. And rightly so. Medical devices can be expensive, and many families worry about whether they can afford something as advanced as a bionic hand.

At Robobionics, we’ve always believed that innovation shouldn’t only be for the rich. We’ve worked hard to make our devices more affordable without cutting corners.

How do we do that? First, we manufacture in India. That cuts import costs and gives us control over quality. Second, we use smart engineering—modular designs, local materials, and efficient processes that keep costs low but reliability high.

Third, we offer flexible payment plans and financing options, so users can get started without a heavy financial burden.

We also work closely with NGOs, government bodies, and hospitals to create pathways for people in Rajkot to access our technology. Our goal is to never say no to someone just because of money. If someone is ready to change their life, we want to help make that happen.

Over the past few years, we’ve met some remarkable people in Rajkot. One young man in his twenties came to us after losing his hand in a factory accident. He was the sole earner in his family and thought his working days were over.

How Robobionics Has Changed Lives in Rajkot

Real Stories That Inspire

Over the past few years, we’ve met some remarkable people in Rajkot. One young man in his twenties came to us after losing his hand in a factory accident. He was the sole earner in his family and thought his working days were over.

When he got fitted with our bionic hand, his entire posture changed. He smiled more. He looked us in the eye again. Within weeks, he returned to his job, even impressing his coworkers with how quickly he adapted.

There was also an elderly woman who had never used any kind of prosthetic in her life. She was skeptical. Her grandchildren had convinced her to come in for a consultation.

When she first wore the bionic hand, she cried. Not because it was difficult or painful—but because, after so many years, she could hold a spoon again without help. For her, it wasn’t just about function—it was about independence.

These stories are not rare. They are our daily motivation. Rajkot has given us some of the most resilient, humble, and honest users we’ve ever worked with.

Every person who walks through our doors has a unique journey. We make it our mission to honor that journey with care, precision, and hope.

Built in India, Made for India

At Robobionics, we are proud to say that our devices are designed, engineered, and built right here in India. This matters more than people often realize.

It means we can design for Indian lifestyles, understand Indian users, and react quickly when feedback comes in. It also means we avoid long delays and high costs that come from importing technology.

More importantly, we’ve made sure that our products stand up to Indian conditions. Whether it’s the dry heat of Gujarat, the humidity of the coast, or the dust of rural roads, our devices are ready.

We’ve tested them in real-life settings and continue to refine them based on how people actually use them.

When someone from Rajkot chooses Robobionics, they’re choosing a product that is not only world-class in performance but also rooted in the needs of Indian people.

That’s why we’ve become a trusted name—not just in big cities like Mumbai or Delhi, but in places like Rajkot where practicality, cost, and everyday use are key.

Training and Support That Actually Helps

Getting a bionic hand isn’t just about the device itself—it’s also about what happens after. At Robobionics, we don’t hand over the device and walk away.

We stay with you through the journey. From the first day of wearing the hand to weeks later when you’re using it every day, we’re available to guide, troubleshoot, and cheer you on.

We’ve built a training process that’s easy to follow and tailored to each user. Some people pick it up very quickly, while others need a bit more time. That’s completely fine.

We go at your pace. Our team provides both in-person and virtual guidance, depending on your comfort. We teach you how to operate the hand, maintain it, charge it, and get the most out of every feature.

We also work with local partners in Rajkot who help us stay close to users. This means you don’t have to travel far for check-ups or small adjustments.

Our support doesn’t end after delivery—it continues for months and years. Many of our users stay in touch regularly, not just for service but also to share how their lives are improving.

What Makes Our Bionic Hand So Easy to Use

One of the key reasons we’re trusted by so many people is because of how simple and smooth our technology feels. The user doesn’t need to be tech-savvy. You don’t have to be an engineer to understand how the hand works. Everything is built around comfort and ease.

The sensors in the bionic hand detect muscle movements from the remaining part of the arm. These signals are then turned into actions by the device.

That means, when you think about closing your hand, the bionic hand does it. The control becomes second nature. Over time, users stop thinking about how to use it—it becomes automatic.

Charging the device is also easy. Just like a smartphone, it needs regular charging, but the battery is strong enough to last the whole day with normal use.

We made sure there are no complex buttons or confusing controls. Everything is explained clearly, and our support team is always just a call away if something feels off.

Even small things like the weight of the hand, the shape of the fingers, and the texture of the grip were tested with real users. We’ve fine-tuned it to feel natural, look good, and help users regain not just function, but confidence.

Why People in Rajkot Are Choosing Robobionics

Rajkot is a city that moves forward without forgetting its roots. People here value honesty, effort, and quality. They don’t fall for fancy words—they look for real solutions. That’s why so many individuals, families, and doctors in Rajkot have started trusting Robobionics.

Our reputation didn’t come from marketing—it came from results. People saw their neighbors using our bionic hand and asked where they got it.

Doctors referred patients based on positive outcomes. NGOs contacted us to help their beneficiaries after seeing how well the hand worked. Over time, this trust has grown.

We’ve made sure our process is transparent, our pricing fair, and our service reliable. When someone contacts us, we treat them with respect. We explain everything clearly, offer trials when possible, and give people time to decide without pressure. We don’t sell hope—we provide real, working solutions that change lives.

For anyone in Rajkot thinking about getting a bionic hand, it’s natural to have doubts. Is it worth the cost? Will it really help? Will it feel strange? We understand these questions because we’ve heard them before.

That’s why we invite people to come and try, to speak to others who’ve used our hand, and to experience the technology first-hand.

At the core of every Robobionics bionic hand is something truly remarkable—technology that listens to your body. When you move your arm or even think about moving it, your muscles generate small electrical signals.

The Science Behind the Simplicity

How Muscle Signals Become Movement

At the core of every Robobionics bionic hand is something truly remarkable—technology that listens to your body. When you move your arm or even think about moving it, your muscles generate small electrical signals.

These signals, called myoelectric signals, are picked up by sensors in the socket of the bionic hand. The sensors then send that data to a tiny but powerful processor inside the device, which quickly translates it into real movement.

This entire process happens in real time, almost instantly. When you want to close your hand to grip something, it does so immediately. When you want to open your fingers to release, it responds just as fast.

The speed and responsiveness are key because they make the bionic hand feel like a natural extension of your body, not just a machine that you’re controlling.

This level of control is especially useful for people in Rajkot who are active and hands-on in their daily routines. Whether it’s navigating a busy bazaar, handling tools, or just holding a mobile phone securely, the hand adapts quickly to your needs.

That’s the power of listening to the human body—and that’s what makes Robobionics different.

Designed for Comfort, Built for Everyday Use

Wearing any prosthetic device for hours every day means one thing matters above all else—comfort. It doesn’t matter how advanced the hand is if wearing it becomes a chore.

That’s why we’ve put just as much attention into the fit, the socket design, the materials, and the overall feel of our device as we have into its mechanics.

The bionic hand from Robobionics is lightweight, so it doesn’t feel like you’re carrying extra weight. We use skin-friendly materials that are breathable, making it ideal even in hot climates like Rajkot.

The socket is custom-designed for each user, shaped to the exact dimensions of your residual limb. This ensures that the fit is snug but never painful. There’s no slipping, no awkward angles, and no skin irritation.

What many of our users love is how little they need to think about the device once it’s on. After the first few days of getting used to it, it becomes part of their routine.

That’s exactly what we aim for. It shouldn’t feel like you’re putting on a tool—it should feel like you’re putting on a part of yourself.

Keeping It Simple to Maintain

We know that anything used daily needs to be easy to take care of. That’s why we made sure our bionic hands are low-maintenance. You don’t need special cleaning equipment.

A clean cloth and mild soap are usually enough to keep the outer parts in good condition. The internal components are well protected from dust and moisture, which is essential in a city like Rajkot where dust can be an issue.

The battery is rechargeable with a regular wall socket. One full charge can typically last the whole day, depending on use.

We also provide easy-to-follow instructions for care, and our team is always available if something needs repair or replacement. We don’t just provide a product—we provide peace of mind.

Innovation That Keeps Improving

At Robobionics, we don’t believe in standing still. Every month, we collect feedback from users, technicians, and therapists. We study how people are using our devices and where improvements can be made.

This allows us to make regular updates, both in terms of software and design.

Some of the updates we’ve introduced have come directly from users in cities like Rajkot. A better grip for handling small tools. A quieter motor for public spaces.

A different wrist angle for ease during prayer or cultural rituals. These updates make our technology not just more advanced, but more human. That’s how innovation should work—it should respond to real people living real lives.

We also keep improving the training process. Our goal is to make onboarding so smooth that anyone, regardless of age or background, can quickly get the hang of using their new hand.

This includes children, senior citizens, and people who may have never interacted with electronic devices before. We’ve made the system intuitive, so users never feel overwhelmed or lost.

Our journey with users doesn’t start with the technology—it starts with trust. Across Rajkot, we’ve built strong relationships with doctors, surgeons, and physiotherapists who refer patients to us.

Why Robobionics is the First Choice for Doctors and Therapists

Medical Experts Trust Our Process

Our journey with users doesn’t start with the technology—it starts with trust. Across Rajkot, we’ve built strong relationships with doctors, surgeons, and physiotherapists who refer patients to us.

These medical professionals choose Robobionics not just because of our advanced product, but because of how we treat their patients—with patience, care, and respect.

Doctors appreciate that we listen to their assessments and match the right device to the individual, rather than pushing one solution for everyone.

We communicate openly about the suitability of the bionic hand for different medical conditions. Not every person is the same, and not every solution is perfect for every case. But when the match is right, we make sure the result is life-changing.

Therapists who work with amputees have also become close collaborators. They help us train users after fitting and monitor their progress.

This team-based approach ensures that the user never feels alone. They’re supported by people who understand both the emotional and physical sides of recovery.

Hospitals and Clinics Rely on Our Reliability

We’ve also partnered with clinics and hospitals in Gujarat to offer demonstrations, assessments, and even trial fittings. This makes it easier for residents in Rajkot to explore options without long travel or complicated procedures.

When hospitals host our events, we make sure everything is clear, friendly, and informative—no sales pressure, just solutions.

Clinics trust us to show up on time, provide complete documentation, and offer aftercare that’s dependable. That’s a big reason why our reputation has grown among healthcare providers.

They know that when they refer someone to Robobionics, that person will be treated with dignity and professionalism.

For years, people in smaller cities like Rajkot had to travel to larger metros just to access modern prosthetic services. This wasn’t just expensive—it was exhausting.

Accessibility in Rajkot – Bringing Advanced Prosthetics Closer to Home

Why Local Access Matters More Than Ever

For years, people in smaller cities like Rajkot had to travel to larger metros just to access modern prosthetic services. This wasn’t just expensive—it was exhausting.

Long travel times, multiple appointments, language barriers, and unfamiliar hospital systems created a lot of stress. Many people gave up halfway through the process or never started at all. That’s not how healthcare or life-changing technology should work.

At Robobionics, we decided to fix that. We’ve made it easier than ever for people in Rajkot to get access to advanced bionic hands.

Whether it’s through our direct outreach, mobile camps, local clinics, or our growing network of partners, we are bringing the technology to where the people are. If someone can’t come to us, we work on making it possible to go to them.

We also provide online consultations and support in local languages, including Gujarati, so that people feel understood and comfortable from the first call.

Our team is trained not just in technology, but also in empathy. Every conversation is treated with care, because we know we’re not just selling a product—we’re being invited into someone’s personal recovery journey.

Trials and Demos You Can Actually Experience

Seeing a device online or in a brochure is one thing. Putting it on and trying it for yourself is completely different. That’s why we offer hands-on demonstrations whenever possible.

We believe every user should have the chance to feel the hand, try it out, and see how it responds to their muscle signals before making a decision.

In Rajkot, we’ve hosted multiple demo sessions, often in collaboration with local hospitals, NGOs, and therapy centers. These are safe, informative events where people can see real results and ask real questions.

There’s no commitment, no pressure—just a space to explore what’s possible.

When someone decides to move forward, we offer a complete fitting and training experience that happens locally. The socket is custom-fitted to ensure comfort.

The control system is fine-tuned to their muscle patterns. And the training is paced according to their needs. This local support is a big part of why our users in Rajkot report high satisfaction and long-term success.

Focusing on the Entire Person, Not Just the Limb

The best results happen when we stop treating limb loss like a single problem and start seeing the whole person. At Robobionics, we ask about lifestyle, work, hobbies, and even cultural practices. That’s how we understand what someone really needs from their prosthetic.

For example, we’ve worked with artisans who need precise finger control for their craft. We’ve helped farmers who work under the sun and need something that won’t overheat or get in the way.

We’ve guided young students who want to feel confident walking into classrooms without getting stares. These are not technical requirements. They’re human needs. And they matter.

That’s why we never rush the process. We take the time to know each person. We adapt the device, the training, and the support system around their goals.

Some users want full functionality right away. Others just want to be able to dress themselves without assistance. Both goals are valid, and we treat them with the same seriousness.

We also follow up regularly. Our team checks in to make sure everything is going smoothly. If someone faces discomfort, confusion, or even emotional stress, we are there.

We believe that emotional healing is just as important as physical recovery. A bionic hand can help open a jar, yes—but it can also help open a door back into society, work, and self-worth.

For children and teenagers in Rajkot living with limb difference, early intervention can make a huge difference. Not only in physical abilities but in how they view themselves.

Children and Youth – Building Confidence from a Young Age

Starting Early, Growing Strong

For children and teenagers in Rajkot living with limb difference, early intervention can make a huge difference. Not only in physical abilities but in how they view themselves.

That’s why Robobionics has developed special versions of our bionic hand that are lighter, smaller, and more adaptable to growing bodies.

We’ve worked with children who used to hide their hands in school. After getting their bionic hand, they started raising their hand in class—not just physically, but emotionally.

They stopped feeling different. They started feeling proud. And their classmates, instead of staring, started getting curious in a good way.

We make sure that the training for children is fun and easy. We guide parents, teachers, and caregivers on how to support the child without overwhelming them. The hand becomes a learning tool, a helper, and often a cool conversation starter that boosts the child’s confidence.

Supporting Students and Young Adults

Many young adults in Rajkot face important transitions—college, careers, social lives. A functional and reliable bionic hand can remove some of the stress from these changes.

We’ve helped students write exams, cook in hostels, and take public transport with more ease. We’ve seen people become more open to dating, to interviews, to trying new hobbies—because they feel more complete.

Our devices are discreet, stylish, and functional. They don’t draw negative attention, and in fact, many users receive positive feedback. We’ve even had people get job offers after showing employers how their hand works. It becomes a symbol of strength, not a limitation.

At Robobionics, we often say that while we build bionic hands, what we’re really creating is freedom. We understand that what people need most—especially in cities like Rajkot—is not just access to high-end medical technology, but access to empathy.

What Sets Robobionics Apart from Everyone Else

A Culture of Care That Goes Beyond Technology

At Robobionics, we often say that while we build bionic hands, what we’re really creating is freedom. We understand that what people need most—especially in cities like Rajkot—is not just access to high-end medical technology, but access to empathy.

That’s why our company culture is built around care, not just innovation.

From the very first call to the final fitting, we treat every person as an individual with a story. We ask questions, we listen carefully, and we never push anyone into making a decision they’re not ready for.

If someone needs time, we give them time. If they’re scared, we help ease that fear. If they’re excited, we celebrate with them. This kind of emotional involvement is rare in tech companies, but for us, it’s the core of who we are.

When you walk into our office or speak to our team, you won’t feel like just another case file or customer. You’ll feel like someone we’re genuinely invested in. Because we are. Every hand we deliver has the potential to change a life, and we take that responsibility very seriously.

Innovation That’s Indian at Heart

We’ve never tried to copy solutions made for other countries or other lifestyles. From day one, we’ve focused on creating bionic hands that fit Indian lives.

Our products are shaped by the everyday experiences of people from small towns and big cities, from busy streets to quiet villages. This matters because the needs here are different.

In Rajkot, people work with their hands. Whether it’s manual labor, cooking, riding a scooter, or repairing electronics, hands are everything. We build our bionic hands to support that lifestyle.

They’re sturdy, yet sensitive. They work in humid weather, dusty streets, and long working hours. We don’t make delicate devices for air-conditioned offices—we make real tools for real people.

And because we design and manufacture in India, we’re able to keep our devices affordable without cutting corners. We reinvest what we earn into improving materials, adding features, and upgrading training systems.

So when you choose Robobionics, you’re not just getting what’s best today—you’re investing in what will be even better tomorrow.

Customer Support That Actually Supports

Many companies talk about customer support, but very few deliver it in a way that truly helps. At Robobionics, we made a decision early on: we would never leave our users in the dark.

If someone has a question, we answer it. If something isn’t working right, we fix it. If they just need to talk to someone who understands, we’re there.

We have dedicated support channels for users in Rajkot. That means shorter response times, service in local languages, and on-ground partners who can assist if needed. We don’t make you fill out long forms or wait weeks for a callback. We keep things simple and human.

Support also means education. We offer refreshers for existing users, updated training modules for new users, and helpful guides for families and caregivers. Because when the people around the user are informed, the experience gets better for everyone.

Our after-sales care also includes regular health checks for the device, software updates when available, and flexible upgrade options if you want to switch to a newer version in the future.

This kind of ongoing care means your hand is never outdated and your trust in us never goes unanswered.

If you or a loved one is considering a bionic hand in Rajkot, the journey starts with just a conversation. You don’t need to commit to anything right away. Just reach out to our team. Tell us about your situation. Ask us anything. We’re here to listen, to explain, and to guide you.

Ready for the Next Step? Here’s How You Can Begin

Getting Started Is Easier Than You Think

If you or a loved one is considering a bionic hand in Rajkot, the journey starts with just a conversation. You don’t need to commit to anything right away. Just reach out to our team. Tell us about your situation. Ask us anything. We’re here to listen, to explain, and to guide you.

We offer both in-person and virtual consultations, depending on what you’re most comfortable with. During the consultation, we’ll walk you through how the device works, what the process looks like, and what the next steps would be.

If you’re interested, we’ll schedule a demo session where you can actually try a sample bionic hand and see how it responds to your muscle signals.

After that, if you decide to move forward, we’ll take a custom impression of your limb to create a perfectly fitted socket. Once the hand is built and tested, we’ll schedule your training sessions to ensure you get full control and confidence.

This whole process is done at your pace. No pressure. Just progress.

We also work with healthcare providers, NGOs, and support groups in Rajkot, so if you’re coming through a referral, we’ll coordinate with them as well to make the experience seamless.

The Impact You’ll Feel Every Day

From the moment you wear your Robobionics hand, life will start to change—not in some dramatic, movie-like way, but in small, meaningful moments.

You’ll notice you can do things you haven’t done in a while. Holding a glass of water. Carrying a bag. Signing your name. Opening a door. Turning the pages of a book.

And those small actions will add up. With time, you’ll feel more confident, more independent, and more connected to the world around you. People will start seeing you for who you are, not for what you’ve lost. And most importantly, you’ll start seeing yourself that way too.

This is not a miracle device. It won’t solve everything. But it will give you back the one thing that makes all the difference—control. Control over your actions, your appearance, your path forward.

Conclusion

In a city as vibrant and determined as Rajkot, we believe no one should have to settle for less. Not when it comes to health, not when it comes to dignity, and certainly not when it comes to regaining control of your life. At Robobionics, we are proud to serve the people of Rajkot with bionic hands that are smart, reliable, and built for everyday life. We are more than a prosthetics company—we are a partner in your journey toward independence.

If you’re ready to take the next step, we’re ready to walk it with you. Reach out today. Ask us anything. And when you’re ready to try, we’ll be here—right by your side, helping you move forward, one hand at a time.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.