Discover Thane’s best prosthetic bionic hand from Robobionics. Experience precision engineering and local support designed to restore movement and confidence.

Best Prosthetic Bionic Hand for Individuals in Thane – Why Robobionics is #1

Life can take unexpected turns. Sometimes those turns challenge not just our bodies but also our spirit. But what if the solution to a lost hand wasn’t just a replacement — what if it was a transformation? At Robobionics, we believe prosthetics shouldn’t just restore what’s lost. They should empower people to move forward — stronger, bolder, and more capable than before.

If you’re in Thane and looking for a bionic hand that’s not just “good enough,” but truly life-changing, you’re in the right place. Robobionics is not just a company. We’re a team of problem solvers, engineers, and human-centered designers who’ve spent years perfecting bionic hand technology. But we’ve also spent those years listening — to real people like you, with real needs and real goals.

This isn’t just about motors and sensors. It’s about regaining confidence. Picking up a cup of tea without spilling. Holding your child’s hand. Signing your name again. And doing all that with something that feels like you. That’s the promise of Robobionics. That’s why we’re the top choice for individuals in Thane looking for the best prosthetic bionic hand available today.

When someone loses a hand, people around them often focus only on the physical aspect — the missing limb. But in reality, the biggest challenges aren’t always visible. They show up quietly in daily life.

Why Choosing the Right Bionic Hand Matters More Than You Think

The Hidden Burden of Living Without a Hand

When someone loses a hand, people around them often focus only on the physical aspect — the missing limb. But in reality, the biggest challenges aren’t always visible. They show up quietly in daily life.

Simple tasks like buttoning a shirt, tying shoelaces, or typing on a phone suddenly feel like mountains to climb. Many people start avoiding activities they once loved. They might pull away from social settings. Some even stop going out altogether, afraid of being stared at or pitied.

It’s not just about inconvenience. It’s about independence. It’s about identity. A hand isn’t just a tool — it’s a symbol of strength, capability, and human connection.

That’s why the right prosthetic isn’t just “a product.” It’s a part of you. And choosing the wrong one can feel like being stuck between frustration and disappointment, every single day.

Why Not All Prosthetics Are Made Equal

Here’s the truth no one talks about enough: most prosthetic hands available in India — especially the cheaper imports or generic models — are either outdated, hard to use, or simply uncomfortable.

Some look robotic but don’t actually help with real tasks. Others work well at first but break down easily or need constant servicing. And then there are those that look good but feel awkward, heavy, or unnatural to wear.

Worse, many users never even get proper training on how to use them. They’re handed a device and told to “get used to it.” That’s not just unfair — it’s ineffective. No wonder so many people give up on their prosthetics altogether.

At Robobionics, we believe that technology without empathy is useless. You deserve better — not just because you’ve been through enough already, but because the future should belong to those who rebuild it with confidence.

The Thane Perspective – Real People, Real Needs

Thane isn’t just another city. It’s a growing, fast-paced hub full of active professionals, students, and families. Life here moves quickly. And when you’re missing a hand, that pace can feel punishing.

Whether you’re commuting to a job in Mumbai, managing a home, or building your own business, every second matters. You can’t afford a prosthetic that slows you down.

People in Thane are practical. They want performance and comfort — not just bells and whistles. They care about affordability, but they also care about value.

And when it comes to something as personal as a bionic hand, they expect quality, reliability, and proper support. That’s exactly where Robobionics comes in.

At Robobionics, we didn’t start by sitting in a lab with wires and blueprints. We started by sitting down with people. People who lost their hands in accidents.

How Robobionics Sets a New Standard in Bionic Hand Technology

Built with You in Mind — Not in a Lab

At Robobionics, we didn’t start by sitting in a lab with wires and blueprints. We started by sitting down with people. People who lost their hands in accidents.

People born without one. People who had tried prosthetics before but felt disappointed or discouraged. We listened. We learned. And we decided to do things differently.

Every bionic hand we create is designed for real life. That means it’s not just about picking up objects in a lab test. It’s about helping someone in Thane grab a cup of cutting chai without spilling it.

It’s about twisting the handle of a door, zipping up a bag, or carrying groceries from the local market. That’s what “functionality” really means to us.

Our design process blends medical science, human psychology, and everyday common sense. That’s how we make a bionic hand that feels less like a gadget and more like a part of your body.

What Makes Our Bionic Hand Unique

First, we’ve focused on lightweight construction. Many prosthetics feel bulky and tiring to wear all day. Ours are built using cutting-edge materials that are both durable and light. You’ll forget you’re even wearing one.

Second, our grip technology is adaptive. This means the hand adjusts its strength and position depending on the object you’re holding. You can pick up something as fragile as a biscuit or as sturdy as a water bottle — without having to “think” about it.

Third, we’ve paid close attention to intuitive controls. We know it can feel overwhelming to learn a new way of moving. That’s why our hands respond naturally to muscle signals from your arm. The more you use it, the more it feels like second nature.

And finally, we focus on aesthetic personalization. Some people want their prosthetic to look like a regular hand. Others want it to look futuristic. We respect both. Our team works with you to create a hand that feels yours — both in function and form.

A Support System That Doesn’t Disappear After You Buy

What truly sets Robobionics apart is the aftercare. Getting a prosthetic isn’t just a transaction. It’s a journey. And we’re there with you at every step. From fittings and training to follow-ups and fine-tuning, our support doesn’t end once you walk out with your new hand.

We have expert prosthetists and therapists who make sure the hand fits perfectly, responds accurately, and stays in top condition for years. We also offer personalized guidance to help you learn everyday use — not just how to operate the hand, but how to live with it confidently.

And if you ever run into an issue? We’re just a call away. No runarounds. No delays. No excuses. Just fast, local, human support — something every Thane resident deserves.

When people hear the word “Robobionics,” they might think of robotics or technology. But for us, it’s always been about people first. Yes, we’re proud of our tech — the motors, the sensors, the adaptive controls — but none of that matters unless it makes someone’s life easier, smoother, and more joyful.

Why Robobionics Is the Top Choice for Bionic Hands in Thane

We’re Not Just a Brand – We’re a Movement

When people hear the word “Robobionics,” they might think of robotics or technology. But for us, it’s always been about people first. Yes, we’re proud of our tech — the motors, the sensors, the adaptive controls — but none of that matters unless it makes someone’s life easier, smoother, and more joyful.

In Thane, where life is always on the go, people don’t have time for half-solutions. And we don’t believe in giving them. Robobionics is built on one core belief: every individual deserves dignity, mobility, and independence. That’s what drives us to keep innovating, improving, and listening. It’s not just business. It’s personal.

That’s why we work hard to make sure each bionic hand is affordable without compromise. We know cost can be a huge barrier. So we’ve streamlined our operations and worked closely with insurance providers, local clinics, and even government programs to make our prosthetics accessible. If someone in Thane needs a hand, we want to make sure they get one — no matter their background.

What Thane Users Say About Their Experience

We could spend hours talking about how advanced our product is. But the real proof comes from the people who wear our bionic hands every day.

There’s a young college student in Ghodbunder who lost his hand in a bike accident. He thought his career in architecture was over. Now, thanks to his Robobionics hand, he’s back to sketching, designing, and even doing site work — all with confidence.

Then there’s an older gentleman in Majiwada who loves gardening. After trying two other prosthetic hands that were either too stiff or too weak, he found ours. Today, he spends his mornings planting, trimming, and smiling — because he’s got control again.

And let’s not forget the working mom in Vartak Nagar who needed to manage both a household and a job. She told us her biggest fear was not being able to hold her child properly. Today, she does that and more — typing, cooking, even riding the metro — all with her Robobionics hand.

These aren’t stories we made up. These are real lives, changed one small task at a time. That’s the kind of impact we care about.

Strategic Location, Seamless Service

Being the top bionic hand provider in Thane isn’t just about having great tech. It’s also about being present.

Robobionics has a local service network that ensures fast fittings, prompt maintenance, and easy training. Whether you’re near Thane West’s bustling market or in a quiet residential area in Pokhran, our team can reach you.

You won’t be stuck in long appointment queues or chasing support. We’re nearby, we’re reliable, and we show up when you need us.

At first glance, a Robobionics hand may seem like magic. But behind that smooth motion is a clever blend of science and engineering. The secret lies in something called myoelectric signals. These are tiny electrical pulses your muscles naturally produce when you try to move.

The Science Behind the Simplicity – How Robobionics Bionic Hands Work

Understanding Myoelectric Technology – The Power Inside

At first glance, a Robobionics hand may seem like magic. But behind that smooth motion is a clever blend of science and engineering. The secret lies in something called myoelectric signals. These are tiny electrical pulses your muscles naturally produce when you try to move.

Even if you’ve lost your hand, the muscles in your arm still try to send signals. What we’ve done is create sensors that pick up those signals from your skin’s surface. When you think about closing your hand, your muscle sends a signal. Our sensors detect it, process it, and tell the bionic hand to close — all in a fraction of a second.

The result? You don’t have to “learn” new movements. You just do what you’ve always done — and the hand responds.

This natural control system means you can use your hand for a wide range of tasks. Writing, eating, turning knobs, holding tools, or using your smartphone — it all becomes easy once your brain and muscles connect to the hand’s system.

Smart Algorithms That Learn With You

Another reason why Robobionics hands feel so intuitive is our adaptive software. Every user is different. Your muscle signals, your grip strength, even the way you hold a spoon — it’s all unique. That’s why our system is designed to learn and adapt over time.

When you start using the hand, it gently “learns” how you move. The more you use it, the smarter it becomes. It begins to anticipate what you’re trying to do and reduces the effort needed from your side.

This learning process also means less frustration in the beginning. You don’t have to keep trying the same motion over and over. Our system adjusts in real time to make things feel natural and responsive.

Battery Life That Keeps Up With Your Day

No one wants a bionic hand that dies in the middle of an important moment. That’s why we’ve worked hard to build a long-lasting power system. Our hands use high-efficiency batteries that can easily last the whole day — sometimes even longer.

Charging is simple too. It’s just like charging your phone. Plug it in overnight, and you’re ready the next morning. We’ve also made sure the battery is easy to check and replace when needed, so you’re never stuck without your hand when you need it most.

And for those who are always on the move in Thane’s fast-paced lifestyle? We’ve even introduced fast-charging options and portable chargers. You stay powered. You stay independent.

Every person’s arm is shaped a little differently. That means a good bionic hand isn’t one-size-fits-all. At Robobionics, we take customization seriously. Before we build your hand, we take detailed measurements of your limb and assess the muscle signals on your residual arm. This helps us make sure the socket — the part that connects your arm to the hand — fits comfortably and securely.

Personalization That Feels Like You – Inside and Out

More Than a Fit – A Feeling of Belonging

Every person’s arm is shaped a little differently. That means a good bionic hand isn’t one-size-fits-all. At Robobionics, we take customization seriously. Before we build your hand, we take detailed measurements of your limb and assess the muscle signals on your residual arm. This helps us make sure the socket — the part that connects your arm to the hand — fits comfortably and securely.

A bad fit can cause rashes, pressure points, or even pain. That’s why our team includes not just engineers, but also prosthetic experts who focus on comfort. We use lightweight materials that are breathable and soft on your skin. The goal is to make your bionic hand feel like a natural extension of your body — not a machine you’re just wearing.

We also understand that your lifestyle matters. Whether you’re a student, a teacher, an artist, or a mechanic, your daily routine affects how your hand should work. We ask the right questions, and we listen carefully to your needs, so the final product is something that fits your life, not just your arm.

You Choose How It Looks – Subtle or Bold

Function is key — but for many people, appearance matters too. Some users want a hand that closely matches their skin tone, looks realistic, and blends in. Others want something that stands out with a techy, futuristic look. Both are valid. And both are possible.

We offer a wide range of design choices, from life-like silicone skin tones to sleek, minimal designs that highlight the advanced tech. You can even choose materials and colors that express your personality — matte black for a modern look, metallic finishes for a bold statement, or skin-tone covers for a more traditional feel.

In a city like Thane where fashion, personal expression, and confidence go hand in hand, we want you to feel proud of how your prosthetic looks. It shouldn’t just be functional — it should also feel authentically yours.

Training and Transition Support That Builds Confidence

Even with the best tech in your hand, the first few days can feel overwhelming. That’s why we never leave you to figure it out alone. Our team offers one-on-one training to help you understand how to move, grip, release, and perform tasks in the most natural way.

We also help you tackle real-life scenarios — opening a drawer, holding a pen, cooking, using your phone. These might sound basic, but they matter. And we make sure you feel comfortable doing them all.

This is not a “read the manual” kind of support. It’s hands-on, friendly, and paced at your comfort level. Whether you need one session or ten, we’re with you. You’re not just learning to use a bionic hand — you’re learning to trust it.

The journey begins with a simple conversation. No pressure. No sales pitch. Just a relaxed chat where we get to know you — your story, your goals, your concerns. We want to understand what your day looks like, what tasks matter most to you, and what you’ve already tried in the past. This helps us guide you toward the right solution, instead of just handing you a catalog and telling you to choose.

How to Get Your Robobionics Bionic Hand in Thane – A Step-by-Step Journey

Step 1: Consultation That Actually Listens

The journey begins with a simple conversation. No pressure. No sales pitch. Just a relaxed chat where we get to know you — your story, your goals, your concerns. We want to understand what your day looks like, what tasks matter most to you, and what you’ve already tried in the past. This helps us guide you toward the right solution, instead of just handing you a catalog and telling you to choose.

Whether you visit our local partner clinic in Thane or connect with us remotely, our prosthetics consultant will walk you through everything — from how the hand works to what your options are. And if you’re feeling unsure? That’s okay. We’re here to help, not rush.

Step 2: Muscle Testing and Arm Mapping

Once you’re ready to move forward, we begin the technical process. First, we conduct myoelectric muscle testing — a simple, painless way to check how strong and responsive the muscle signals in your arm are. This is important because these signals control the movements of your bionic hand.

We also take a 3D scan or mold of your arm. This helps us design a socket that’s custom-fitted just for you. Every angle, every curve, every pressure point is considered. The result? A fit that feels natural from the first wear.

If you’re worried about visiting a hospital or clinic, don’t be. We’ve made the whole process feel more like a fitting room than a medical exam. It’s relaxed, friendly, and focused entirely on your comfort.

Step 3: Your Hand Comes to Life

Next, we begin building your bionic hand. This part takes a little time — usually a couple of weeks — because we’re creating something uniquely yours. During this time, we stay in touch, answer any questions you may have, and even share updates on the progress.

Once your hand is ready, we schedule a final fitting. This is when we make sure everything works smoothly. We check the grip, the responsiveness, the weight, and how it feels when you wear it. If something doesn’t feel right, we adjust it — right then and there.

No one walks out with a hand that’s “almost okay.” We don’t settle, and we don’t let you settle either.

Step 4: Training and Everyday Use

After the fitting, you’ll go through a personalized training program. It’s short, simple, and completely hands-on. Our goal is to make sure you’re not just able to use the hand, but that you feel completely at ease with it.

We’ll start with basic movements like opening and closing, then gradually move to everyday actions — eating, writing, holding objects, and more. Our trainers are patient, kind, and great at explaining things without jargon.

We also show you how to clean and charge the hand, how to troubleshoot if something goes wrong, and what to expect as your muscles get stronger over time.

Step 5: Ongoing Support You Can Count On

Even after you take your hand home, we stay connected. Need a minor adjustment? We’ve got you. Have a question weeks later? Call us. Want to upgrade in the future? We’ll walk you through your options.

We’ve built a local support network in Thane for just this reason — so you never feel left behind. You’ll have access to regular check-ups, emergency servicing, and friendly follow-ups that keep your hand in top shape.

Many people in Thane who come to Robobionics have tried other prosthetics before. Often, they started with cheaper or imported models from general suppliers — the kind that promise a lot on paper but deliver very little in reality.

Robobionics vs. Other Prosthetic Brands – A Clear Advantage for Thane Residents

Why Settling for Less Costs More in the Long Run

Many people in Thane who come to Robobionics have tried other prosthetics before. Often, they started with cheaper or imported models from general suppliers — the kind that promise a lot on paper but deliver very little in reality.

These hands might look advanced, but they usually fall short where it matters most: comfort, usability, and durability.

Some break down within months. Others don’t respond to muscle signals correctly. Even worse, some come without any proper guidance or service.

Users are left on their own, feeling frustrated, disappointed, and more helpless than before. What seemed affordable in the beginning turns into a cycle of repairs, replacements, and regret.

Robobionics was created to put an end to that. We want our users to move forward — not backward — and that’s only possible with a product that’s reliable from day one.

Head-to-Head: Where Robobionics Stands Out

Compared to many prosthetic hand brands available in India and abroad, Robobionics brings something different to the table — relevance and reliability tailored to Indian lifestyles.

For starters, our hands are designed with local conditions in mind. They can handle Thane’s humidity, dust, and everyday wear better than most imported models.

They’re also built to work in typical Indian tasks — holding a steel plate, twisting a gas knob, lifting a grocery bag, or handling cash and coins — the things you do every day, not just what’s shown in promotional videos.

Other brands often require complicated programming or extensive training. Ours focus on natural motion — you move, the hand moves. It’s that simple. Plus, we provide full language support in English, Hindi, and Marathi during your sessions. No confusion, no guesswork — just clear, direct help when you need it.

And most importantly, our support isn’t outsourced or delayed. It’s local, responsive, and deeply committed. Whether you’re facing an issue with fit or function, you’ll never be told to “wait for a part to come from overseas” or “talk to a third-party service team.”

Trusted by Professionals, Preferred by Users

Doctors, occupational therapists, and rehab specialists across Maharashtra often recommend Robobionics for one key reason: we actually listen to our users.

That’s why our retention rate is so high. People who choose Robobionics usually stay with us — because they know we’re not just selling a product; we’re building a long-term relationship.

When you choose Robobionics, you’re choosing a team that sees you as a partner in your own progress. And that’s something no imported model can offer — not even the ones with shiny ads or foreign labels.

Conclusion

Losing a hand isn’t the end of your story — it’s the start of a new one. And with Robobionics, that new chapter begins with strength, freedom, and dignity. If you’re in Thane and searching for a bionic hand that truly works with you, not just for you, Robobionics is the partner you’ve been looking for.

We don’t just deliver world-class prosthetic technology. We deliver confidence. Movement. Possibility. From the first consultation to long-term support, we’re here to walk every step of the journey with you — because you deserve more than a prosthetic. You deserve a future that feels complete.

Ready to take your first step? Let Robobionics give you your hand back — and so much more.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.