Discover tips for finding affordable prosthetics that deliver quality, comfort, and reliability without breaking the bank.

Budget-Friendly Prosthetic Limbs: How to Balance Cost and Quality

Prosthetic limbs are life-changing tools, empowering individuals to regain mobility, independence, and confidence. However, the cost of prosthetics can be a major concern, particularly for those navigating the financial implications of acquiring a new limb. While affordability is essential, compromising on quality can lead to discomfort, limited functionality, and frequent repairs, ultimately affecting the user’s quality of life.

The good news is that balancing cost and quality doesn’t have to feel like an impossible challenge. With the right approach, it’s possible to find budget-friendly prosthetic solutions that meet both functional needs and financial limitations. This article explores how users and businesses can achieve this balance by focusing on innovation, strategic decision-making, and personalized solutions.

Understanding the Cost Factors of Prosthetic Limbs

The price of a prosthetic limb varies widely, influenced by factors such as materials, functionality, design complexity, and technology. Understanding these cost drivers is the first step in making an informed decision that aligns with both your budget and your needs.

Materials and Their Impact

The materials used in a prosthetic significantly affect its cost. Lightweight materials like carbon fiber and titanium are often more expensive due to their durability and comfort-enhancing properties.

Meanwhile, more budget-friendly materials, such as certain plastics or basic metals, may reduce costs but might not offer the same level of comfort or longevity.

For businesses, striking the right balance involves offering a range of materials tailored to different price points. Users who prioritize affordability can be presented with options that utilize durable yet cost-effective materials, ensuring they don’t have to sacrifice usability for price.

Functionality vs. Complexity

The complexity of a prosthetic’s design and functionality also influences its price. Advanced features such as microprocessor-controlled joints, myoelectric controls, or sensory feedback systems can add significant value—but they also increase costs.

On the other hand, mechanical prosthetics with simpler designs tend to be more affordable while still meeting essential functional needs.

For users, it’s important to assess which features are essential for their lifestyle and which ones may be optional. Businesses can help by educating users on the trade-offs between advanced and basic models, allowing them to choose solutions that align with their priorities and budgets.

Functionality vs. Complexity

Customization and Aesthetics

Customization, including tailored fittings and aesthetic options, adds another layer of cost. While some users may prioritize a prosthetic that closely matches their skin tone or allows for artistic expression, others may focus more on functionality than appearance.

Businesses can offer scalable customization options, allowing users to invest in features they value most while keeping other aspects more standard. This approach ensures that prosthetics remain accessible without compromising on individuality or performance.

Exploring Budget-Friendly Options Without Compromising Quality

Balancing cost and quality requires a strategic approach, both for users seeking an affordable prosthetic and for businesses striving to deliver value within financial constraints.

Modular Designs for Flexibility

One way to achieve affordability without sacrificing quality is through modular prosthetics. These designs allow users to start with a basic model and upgrade components over time as their needs or budgets evolve.

For instance, a user might begin with a standard mechanical joint and later transition to an advanced myoelectric component when finances permit.

For businesses, offering modular solutions not only makes prosthetics more accessible but also fosters long-term relationships with customers, as users are likely to return for upgrades and enhancements.

Modular Designs for Flexibility

Leveraging Emerging Technologies

Advances in technology, such as 3D printing and digital modeling, have revolutionized the manufacturing process, making it possible to produce high-quality prosthetics at lower costs. 3D-printed prosthetics, in particular, are an excellent example of how innovation can drive affordability.

For users, this means gaining access to durable and lightweight designs that were previously cost-prohibitive. For businesses, investing in such technologies can streamline production and reduce material waste, translating to savings that can be passed on to customers.

Collaboration and Community: Reducing Costs Through Partnerships

Cost can be a significant barrier for many individuals seeking prosthetic limbs, but partnerships and community-driven solutions can bridge this gap. Businesses, non-profits, and healthcare providers all play vital roles in making prosthetics more accessible while maintaining quality.

Partnering with Non-Profit Organizations

Non-profit organizations often specialize in providing financial assistance, subsidized prosthetics, or grants for individuals in need. Collaborating with these organizations allows prosthetic manufacturers to reach a wider audience, particularly in underserved communities.

For instance, a partnership between a prosthetics company and a non-profit could focus on producing a specific line of affordable prosthetics. These devices might use streamlined designs or innovative manufacturing techniques to lower costs without compromising durability or functionality.

Such collaborations create win-win scenarios where users receive high-quality prosthetics at reduced prices, and businesses fulfill their corporate social responsibility goals while expanding their customer base.

Government and Insurance Support

Government programs and insurance policies can significantly impact the affordability of prosthetic limbs. Businesses can work with policymakers to advocate for subsidies, reimbursement plans, or tax incentives that make prosthetics more accessible.

Offering guidance to users on navigating insurance claims or accessing government support adds value to the customer experience.

For users in countries with limited healthcare infrastructure, businesses might consider providing installment payment options or offering discounts for those with financial constraints. This strategic flexibility not only builds goodwill but also ensures that cost doesn’t become a barrier to mobility and independence.

Community-Based Solutions

Community initiatives, such as prosthetic recycling programs, can further enhance affordability. These programs refurbish and redistribute previously used prosthetics, giving them a second life while significantly lowering costs for new users.

Businesses can lead or support such initiatives by providing refurbishment services or training technicians to handle used prosthetics. Additionally, creating awareness campaigns around these programs encourages users to donate or recycle their old prosthetics, fostering a sense of community and sustainability.

Community-Based Solutions

Educating Users on Cost-Saving Strategies

Empowering users with knowledge about how to make informed decisions is a cornerstone of balancing cost and quality. Businesses can play a proactive role in this by offering resources that demystify the process of selecting a budget-friendly prosthetic.

Helping Users Prioritize Features

Many users may feel overwhelmed by the options available, particularly when trying to balance affordability with functionality. Businesses can guide users through this process by helping them identify which features are essential for their lifestyle.

For example, a user who needs a lower-limb prosthetic primarily for indoor use may not require advanced features like microprocessor-controlled joints. In such cases, a simpler design with durable materials might be the better choice.

Clear communication about these trade-offs allows users to make confident decisions without feeling pressured to overspend.

Offering Transparent Pricing Models

Transparency in pricing builds trust and helps users plan their budgets effectively. Businesses should provide clear breakdowns of costs, including what is covered in the initial price and any additional expenses for customization, maintenance, or upgrades.

For instance, presenting a comparison between entry-level and advanced prosthetic models with explanations of their respective benefits enables users to weigh their options more effectively. Offering online tools or consultations where users can explore pricing scenarios tailored to their needs further enhances this transparency.

Innovating for Affordability: The Role of Research and Development

Research and development (R&D) are essential for creating prosthetics that deliver high quality at a lower cost. By investing in innovation, businesses can find new ways to streamline production, improve materials, and design prosthetics that cater to a wide range of users.

Simplified Designs Without Compromising Performance

R&D efforts can focus on simplifying prosthetic designs to reduce manufacturing complexity and cost while maintaining performance. For example, integrating fewer moving parts or adopting standardized components can lower production expenses without sacrificing durability or functionality.

Businesses that emphasize user testing during the design phase ensure that simplified models still meet the needs of their target audience. Sharing these insights through marketing materials or user testimonials reinforces confidence in budget-friendly options.

Simplified Designs Without Compromising Performance

Expanding Access Through Technology

Emerging technologies like artificial intelligence (AI) and machine learning can further enhance the affordability of prosthetics. AI-driven design processes, for example, can optimize the use of materials and identify cost-effective production methods.

Additionally, digital platforms that connect users with prosthetists for remote consultations or virtual fittings reduce logistical costs, making the entire process more accessible. Businesses that adopt these technologies not only lower costs but also improve user convenience and satisfaction.

Long-Term Value: Balancing Cost and Quality for Sustained Satisfaction

When evaluating budget-friendly prosthetics, it’s essential to look beyond the initial price tag and focus on long-term value. A prosthetic that balances cost and quality not only meets immediate needs but also ensures sustained satisfaction, durability, and minimal future expenses. For businesses, delivering this balance involves strategic design, robust after-sales support, and user-centric solutions.

Designing for Durability and Maintenance

One of the most important factors in ensuring long-term value is durability. While some budget-friendly prosthetics might use simpler materials, they must still be designed to withstand regular wear and tear.

Businesses can achieve this by investing in testing and quality assurance during the manufacturing process. For instance, subjecting prosthetic components to stress tests simulates real-world conditions, ensuring they remain functional over time.

At the same time, maintenance should be straightforward and cost-effective. Designing prosthetics with replaceable or modular components allows users to repair or upgrade parts without replacing the entire device.

Offering maintenance packages or warranties can further enhance the appeal of budget-friendly models, giving users peace of mind about their investment.

Prioritizing Comfort and Fit

Affordability should never come at the expense of comfort. A poorly fitting prosthetic can lead to skin irritation, pain, or decreased usability, negating any cost savings. Businesses must prioritize precision in the fitting process, even for budget-conscious options.

Using technologies like 3D scanning to create customized sockets or offering adjustable components ensures that users receive a prosthetic that fits well and feels natural.

Clear communication about the importance of proper fit during consultations helps users understand why this aspect is critical, regardless of their budget.

Offering Scalable Solutions

Scalable solutions, such as modular prosthetics or customizable models, allow users to balance cost and quality over time. For example, a basic prosthetic can be enhanced with additional features as the user’s needs or budget evolve.

For businesses, this approach creates opportunities for long-term engagement with customers. Offering upgrade paths or trade-in programs ensures that users remain satisfied while generating repeat business.

Highlighting these scalable options in marketing materials or consultations reassures users that choosing a budget-friendly model doesn’t mean limiting future possibilities.

Supporting Users Through Education and Aftercare

A critical component of balancing cost and quality is ensuring that users are equipped with the knowledge and support they need to make the most of their prosthetic. Businesses that focus on user education and aftercare not only enhance satisfaction but also build lasting relationships.

Educating Users on Proper Use and Care

Proper use and care are essential for prolonging the lifespan of a prosthetic. Businesses can create resources like instructional videos, manuals, or workshops that teach users how to maintain their device effectively.

For example, demonstrating how to clean the socket, check for wear, or adjust components can help users avoid unnecessary repairs and expenses.

Additionally, offering guidance on adapting to different environments, such as navigating stairs or uneven terrain, ensures that users feel confident and capable. By investing in user education, businesses empower individuals to maximize the value of their prosthetic.

Establishing Comprehensive After-Sales Support

After-sales support is a crucial factor in ensuring long-term satisfaction with a budget-friendly prosthetic. Businesses should provide clear channels for users to seek assistance, whether through in-person consultations, online platforms, or dedicated support hotlines.

For instance, offering regular check-ups or providing access to affordable replacement parts reinforces the company’s commitment to the user’s well-being.

Encouraging feedback also allows businesses to identify and address common issues, driving continuous improvement in product design and service.

Building a Sustainable Business Model

Balancing cost and quality is not just about meeting individual user needs—it’s also about creating a sustainable business model. By focusing on affordability and value, businesses can expand their reach while maintaining profitability.

Expanding Market Access

Affordability opens doors to a wider market, including underserved communities and regions with limited access to advanced prosthetics. Businesses can leverage partnerships with local healthcare providers, non-profits, or government programs to distribute budget-friendly prosthetics more effectively.

For example, offering subsidized models through healthcare initiatives or bundling prosthetics with rehabilitation services can make them more accessible to users with financial constraints. These efforts not only increase market penetration but also contribute to social impact, enhancing the company’s reputation.

Expanding Market Access

Emphasizing Ethical Manufacturing

Affordability should never come at the expense of ethical practices. Businesses must ensure that cost reductions are achieved through innovation and efficiency rather than compromising on fair labor practices or environmental responsibility.

Adopting sustainable materials, reducing waste, and optimizing production processes demonstrate a commitment to quality and ethics. Communicating these efforts transparently builds trust with users and stakeholders, reinforcing the company’s credibility in the prosthetics industry.

Empowering Users Through Innovation and Engagement

The ultimate goal of creating budget-friendly prosthetics is to empower users with devices that enhance their independence, mobility, and quality of life. For businesses, achieving this goal requires a focus on innovation, user engagement, and a commitment to continuous improvement.

By understanding and addressing the unique needs of budget-conscious users, companies can create products that are both accessible and impactful.

Driving Innovation in Affordable Prosthetics

Innovation plays a central role in balancing cost and quality. Advances in material science, design, and manufacturing technologies have made it possible to produce prosthetics that are both affordable and highly functional.

For instance, 3D printing allows businesses to create customized prosthetics at a fraction of the cost of traditional methods, while materials like high-strength polymers provide durability without the expense of metals like titanium.

Businesses can further innovate by integrating basic smart features into budget-friendly prosthetics. While high-end models may include advanced sensors or AI-driven controls, even simpler technologies—such as adjustable tension settings or pre-set grip patterns—can greatly enhance usability.

Highlighting these innovations in marketing materials and user guides demonstrates that affordability doesn’t mean sacrificing progress.

Engaging Users in the Design Process

Involving users in the design process ensures that budget-friendly prosthetics meet real-world needs effectively. Businesses can achieve this by soliciting feedback from current users, conducting surveys, or organizing focus groups that explore the challenges faced by those seeking affordable options.

For example, feedback from users might reveal the need for lightweight designs that prioritize comfort or highlight specific pain points, such as difficulties with socket fit or maintenance.

Incorporating these insights into product development creates prosthetics that resonate more deeply with users, improving adoption and satisfaction rates.

Engaging users in this way also fosters a sense of community and partnership, as individuals feel their voices are heard and valued. Sharing stories of user contributions to product design through blogs, videos, or social media can further enhance brand loyalty and awareness.

Providing Tailored Solutions for Diverse Needs

No two users are alike, and budget-friendly prosthetics must cater to a diverse range of requirements. Some individuals may prioritize durability for active lifestyles, while others might value lightweight designs for daily use.

Businesses can address this diversity by offering customizable features, such as modular components or adjustable settings, that allow users to tailor their prosthetics to their specific needs.

Providing Tailored Solutions for Diverse Needs

For example, a lower-limb prosthetic might include an interchangeable foot that transitions between a flat indoor design and a more rugged outdoor model. Similarly, upper-limb prosthetics could feature adjustable grip strength or attachments for specific tasks like typing or cooking.

Providing these options ensures that budget-friendly prosthetics remain versatile and functional, even for users with varying demands.

Reinforcing Confidence Through Community and Support

Affordability can sometimes lead to concerns about quality or reliability, especially among first-time users. To address these concerns, businesses must go beyond selling a product and create an ecosystem of support that reinforces user confidence.

One way to achieve this is by building a community of users who share their experiences and advice. Online forums, social media groups, or local meetups can provide valuable platforms for users to connect, learn, and inspire one another.

Highlighting success stories, such as individuals who have excelled with budget-friendly prosthetics, can motivate others and showcase the device’s potential.

Additionally, businesses should ensure that users have easy access to expert support throughout their journey. Providing responsive customer service, user-friendly resources, and regular check-ins demonstrates a commitment to their well-being and fosters trust.

Conclusion

Balancing cost and quality in prosthetic design is a challenge—but one that offers immense rewards for both users and businesses. For individuals, it means access to devices that restore independence and improve daily life without financial strain. For businesses, it’s an opportunity to reach new markets, foster loyalty, and make a meaningful social impact.

By investing in innovation, leveraging emerging technologies, and engaging directly with users, businesses can create budget-friendly prosthetics that deliver functionality, comfort, and durability. These solutions not only meet immediate needs but also empower users to embrace their potential and pursue their goals with confidence.

At its core, the journey of balancing cost and quality is about much more than affordability—it’s about creating opportunities, fostering inclusivity, and building a future where mobility and freedom are accessible to all.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.