Humor can empower or offend. Discover how different cultures use comedy in disability discourse and when it promotes inclusion or reinforces stereotypes.

Disability Humor Across Cultures: When Is It Empowering vs. Offensive

Humor has always been a way for people to navigate life’s challenges. It helps break tension, create connections, and offer a fresh perspective on difficult situations. For people with disabilities, humor can be a powerful tool—both for self-expression and for challenging societal perceptions. A well-placed joke can highlight everyday struggles in a way that makes people think, while shared laughter can build a sense of community and belonging.

But there’s a fine line between humor that empowers and humor that offends. Across different cultures, the way disability is joked about varies widely. In some societies, self-deprecating humor is embraced as a way to reclaim narratives, while in others, jokes about disability—especially from outsiders—are seen as disrespectful or even cruel. The context, the person making the joke, and the audience all play a role in determining whether humor is uplifting or harmful.

For many people with disabilities, humor is not just a way to entertain—it’s a survival tool. It allows individuals to reclaim control over their narratives, challenge misconceptions, and find joy in daily life. Used effectively, humor can be a means of self-empowerment, helping to reshape the way society views disability.

The Power of Humor in Disability Communities

For many people with disabilities, humor is not just a way to entertain—it’s a survival tool. It allows individuals to reclaim control over their narratives, challenge misconceptions, and find joy in daily life. Used effectively, humor can be a means of self-empowerment, helping to reshape the way society views disability.

Self-Deprecating Humor: Reclaiming the Narrative

One of the most common ways disabled individuals use humor is through self-deprecating jokes. This type of humor allows people to take control of the conversation about their disabilities before others do.

By making jokes about their own experiences, they shift the focus from pity to resilience.

In Western cultures, comedians with disabilities have used self-deprecating humor to challenge stereotypes and change public perceptions.

British comedian Rosie Jones, who has cerebral palsy, often jokes about how people underestimate her abilities. U.S. comedian Josh Blue, who also has cerebral palsy, uses humor to highlight the awkwardness people feel around disability.

Their jokes don’t diminish their experiences—instead, they expose the absurdity of society’s attitudes.

In India, disability humor is still emerging in the mainstream, but individuals with disabilities are using social media to share lighthearted takes on their daily experiences.

Platforms like Instagram and YouTube have allowed disabled influencers to create their own spaces, using humor to engage audiences and normalize disability.

Humor as a Weapon Against Stereotypes

Disability humor can also serve as a powerful form of activism. Jokes that expose inaccessibility, discrimination, or patronizing attitudes make people think about issues they might not otherwise consider.

When a comedian jokes about how people speak to wheelchair users as if they are children, it forces the audience to reflect on their own behavior.

In some cultures, where discussions about disability remain taboo, humor can be an effective way to start conversations.

In countries like Japan and South Korea, where social norms place a strong emphasis on avoiding discomfort, humor has been used to open dialogues about accessibility without making audiences defensive.

By making people laugh first, disabled comedians create a space where serious issues can be addressed more openly.

Cultural Differences in Disability Humor

The way humor is used and received varies across cultures. In some Western countries, direct and sarcastic humor is common, making it easier for disability jokes to be openly shared.

In contrast, in many Asian and African cultures, humor tends to be more indirect, and discussions about disability can still carry stigma.

In parts of the Middle East and South Asia, families often avoid discussing disability publicly, fearing social judgment. In these environments, humor can be a double-edged sword.

When used carefully, it can challenge outdated beliefs in a non-threatening way, but if misunderstood, it can reinforce stigma rather than break it.

While humor can be a tool for empowerment, it can also be used in ways that reinforce stereotypes, belittle experiences, or create social divisions.

When Disability Humor Becomes Offensive

While humor can be a tool for empowerment, it can also be used in ways that reinforce stereotypes, belittle experiences, or create social divisions.

The difference between empowering and offensive humor often comes down to who is making the joke, the intent behind it, and the audience receiving it.

The Problem with Outsider Jokes

One of the biggest concerns in disability humor is when non-disabled individuals make jokes at the expense of people with disabilities.

Historically, disability has been the subject of ridicule in many cultures, from circus “freak shows” in the 19th century to insensitive comedy sketches that mock physical or intellectual disabilities.

When non-disabled comedians or media creators joke about disability without lived experience, it often reinforces harmful stereotypes rather than challenging them.

A common issue is the portrayal of people with disabilities as either objects of pity or sources of comic relief. In many older movies and television shows, characters with disabilities were written purely for laughs, often exaggerated in ways that dehumanized them.

Even today, some comedy routines rely on outdated tropes, turning disability into a punchline rather than treating it as a complex lived experience.

However, not all humor from outsiders is automatically offensive. Some comedians and storytellers without disabilities successfully use humor to highlight accessibility issues or call out social injustices.

The key difference is whether the humor is punching down—mocking people with disabilities—or punching up—critiquing the barriers and biases that make life harder for them.

When Good Intentions Go Wrong

Even well-meaning humor can sometimes cross the line into offense. Some jokes intended to be inclusive or supportive can come across as patronizing.

For example, the idea of “inspiration porn”—where people with disabilities are portrayed as inspiring simply for existing—has been widely criticized.

Jokes or memes that exaggerate the idea that disabled individuals are “brave” for doing everyday activities can feel condescending rather than uplifting.

Cultural context also plays a major role in how humor is received. In some countries, where disability rights movements are still developing, people with disabilities may not have the same platform to challenge offensive humor.

What might be seen as an acceptable joke in one culture could be deeply offensive in another, particularly where people with disabilities still face heavy stigma and discrimination.

The Role of Media and Pop Culture in Shaping Disability Humor

Media representation has a significant impact on what is considered acceptable in disability humor. When television shows, movies, and online content continue to present outdated or offensive disability jokes, it normalizes attitudes that can be harmful.

Conversely, when media platforms promote authentic disability humor—where disabled voices are at the forefront—it helps shift societal perceptions in a positive direction.

Many streaming platforms and social media channels have started amplifying disabled comedians and content creators, allowing disability humor to be shaped by those with lived experience. This shift is crucial in ensuring that humor remains a tool for connection rather than division.

Humor has the power to bring people together, fostering understanding and acceptance. When used correctly, disability humor can break down barriers, making people more comfortable discussing accessibility, inclusion, and everyday challenges faced by individuals with disabilities.

The Impact of Disability Humor on Social Inclusion

Humor has the power to bring people together, fostering understanding and acceptance. When used correctly, disability humor can break down barriers, making people more comfortable discussing accessibility, inclusion, and everyday challenges faced by individuals with disabilities.

However, when used irresponsibly, it can alienate, reinforce discrimination, and create deeper social divides.

Humor as a Bridge Between Disabled and Non-Disabled Communities

One of the greatest strengths of humor is its ability to disarm tension. Many non-disabled individuals hesitate to talk about disability out of fear of saying the wrong thing. This discomfort can create unnecessary distance between disabled and non-disabled communities.

When people with disabilities use humor to openly discuss their experiences, it signals that it is okay to talk about disability in an honest, unfiltered way.

For example, a wheelchair user making light-hearted jokes about how people push their chairs without asking first can educate non-disabled individuals in a way that feels natural and non-confrontational.

Similarly, blind comedians who joke about strangers trying to “help” them in absurd ways reveal real-life accessibility challenges while making audiences laugh. These moments create common ground, making disability a topic of discussion rather than avoidance.

In many cultures, humor has played a role in shifting attitudes toward marginalized groups. Just as comedy has helped tackle racial, gender, and LGBTQ+ issues, disability humor—when done right—can humanize the experience of living with a disability and encourage more inclusive mindsets.

The Risks of Reinforcing Stereotypes

While humor can challenge misconceptions, it can also reinforce them if not carefully framed. When certain disability jokes become widely accepted, they can influence how society treats disabled individuals.

For example, media portrayals of people with disabilities as “helpless” or “burdensome” have contributed to workplace discrimination and social exclusion.

In cultures where disability is already stigmatized, humor can sometimes be used to justify exclusion rather than challenge it. A joke that portrays disabled individuals as incapable can be internalized by employers, educators, and even families, making them less likely to provide equal opportunities.

To counteract this, it is essential to amplify disability-led humor rather than humor that comes from outside perspectives. When people with disabilities control the narrative, humor becomes a tool for self-expression rather than a tool of oppression.

Creating Inclusive Spaces for Disability Humor

For disability humor to have a positive social impact, spaces where it is shared must also be inclusive. Comedy clubs, theaters, and online platforms need to ensure that disabled comedians and content creators have access to mainstream audiences.

This means not only providing physical accessibility but also making sure that content is available to those with hearing or visual impairments.

The rise of online platforms has made it easier for disabled comedians and humorists to reach audiences worldwide. Social media channels have allowed disability humor to flourish on a global scale, with comedians from different cultural backgrounds sharing their perspectives and experiences.

This exchange of humor between cultures helps redefine how disability is viewed across the world.

At Robobionics, we recognize that humor is more than just entertainment—it is a powerful form of communication. Just as we design prosthetic solutions like Grippy™ to restore independence and confidence, we believe that humor, when used responsibly, can empower individuals, promote inclusivity, and change the way society views disability.

The way humor is used to discuss disability varies across cultures. In some societies, open discussion of disability is encouraged, leading to a more relaxed and accepting approach to disability humor.

How Disability Humor Differs in Eastern and Western Cultures

The way humor is used to discuss disability varies across cultures. In some societies, open discussion of disability is encouraged, leading to a more relaxed and accepting approach to disability humor.

In others, disability remains a sensitive or even taboo subject, making humor more restricted or misunderstood. These cultural differences shape how disabled individuals use humor and how their jokes are received.

Western Approaches: Direct and Satirical

In many Western cultures, humor is often direct, satirical, and sometimes even dark. Comedians with disabilities frequently use sarcasm and self-deprecating humor to highlight the absurdities of how society treats them. This approach helps dismantle stereotypes while making audiences laugh.

Stand-up comedians like Britain’s Rosie Jones and America’s Zach Anner openly joke about their disabilities in ways that challenge people’s perceptions.

Western audiences tend to embrace this style because humor is often seen as a way to normalize difficult topics. Disability-led humor in the West is not just about making fun of situations—it is about taking control of the narrative and confronting uncomfortable truths.

At the same time, Western cultures also have a history of using disability as a comedic device in ways that have been criticized. Older films and television shows often included offensive portrayals of disability for cheap laughs, reinforcing negative stereotypes.

However, recent years have seen a shift toward more respectful and authentic representation.

Eastern Perspectives: Indirect and Cultural Sensitivity

In many Eastern cultures, humor tends to be more indirect and context-dependent. Discussions about disability are often tied to broader cultural beliefs, including spirituality, karma, and family honor.

Because of this, humor about disability is sometimes avoided in public settings, as it may be seen as disrespectful.

In Japan, for example, traditional comedy styles like manzai (a form of comedic dialogue) rarely include disability humor, as open discussions of disability have historically been limited.

However, disability-led humor is slowly emerging, particularly online, where disabled individuals are using humor to challenge outdated perceptions in a more subtle way.

In China and India, where family and social reputation are deeply valued, disability humor is often seen as more acceptable within close-knit communities rather than in public entertainment.

A disabled individual may joke about their experiences with family and friends, but public figures with disabilities are less likely to use humor as a form of activism. However, this is changing as social media provides a platform for more diverse voices.

The Role of Respect and Shame in Disability Humor

One of the key differences between Eastern and Western humor about disability is the cultural perception of respect and shame. In many Asian and Middle Eastern cultures, maintaining family honor is a strong cultural value.

Because disability is sometimes associated with hardship or struggle, making jokes about it—especially by outsiders—can be seen as disrespectful.

This is in contrast to many Western societies, where humor is often viewed as a sign of confidence and empowerment.

Western disability activists frequently encourage humor as a way to challenge social norms, whereas in more traditional societies, openly discussing disability through jokes may still be seen as inappropriate.

However, younger generations in Eastern cultures are beginning to embrace humor as a tool for change. With the rise of social media, more disabled influencers from countries like India, South Korea, and Indonesia are using humor to talk about accessibility, representation, and everyday challenges.

As disability rights movements grow in these regions, humor is becoming an increasingly accepted and powerful form of expression.

Finding Common Ground

Despite these cultural differences, there is one universal truth—humor has the ability to bring people together. Whether through direct comedy or subtle storytelling, laughter helps humanize disability and create connections between disabled and non-disabled communities.

For humor to be effective across cultures, it must be rooted in respect and authenticity. When disabled individuals lead the conversation, humor becomes a tool for empowerment rather than exclusion.

As societies evolve, disability humor will continue to be a driving force in breaking stereotypes, fostering inclusion, and creating a more accepting world.

At Robobionics, we understand that culture shapes how disability is perceived. Just as we innovate prosthetic solutions like Grippy™ to meet diverse needs, we also support the power of humor in building stronger, more inclusive communities.

The internet has transformed the way disability humor is shared and received. Social media platforms like Instagram, TikTok, Twitter, and YouTube have given disabled individuals a space to create and control their own narratives, allowing humor to flourish in ways that were previously limited by traditional media.

The Role of Social Media in Shaping Disability Humor

The internet has transformed the way disability humor is shared and received. Social media platforms like Instagram, TikTok, Twitter, and YouTube have given disabled individuals a space to create and control their own narratives, allowing humor to flourish in ways that were previously limited by traditional media.

This shift has empowered disabled voices, allowing them to challenge stereotypes, connect with others, and reshape cultural attitudes toward disability.

The Rise of Disabled Content Creators

Before social media, mainstream entertainment controlled the narratives around disability humor, often portraying disabled characters as objects of pity or comedic relief. But today, disabled content creators are flipping the script, using humor to share their lived experiences on their own terms.

On TikTok, creators like Imani Barbarin, who uses the handle @crutches_and_spice, use witty and sarcastic humor to call out inaccessibility and ableism.

Her videos challenge everyday misconceptions about disability while making her audience laugh. Similarly, Aaron “Wheelz” Fotheringham, an extreme wheelchair athlete, uses humor in his videos to show that mobility aids are not limitations but tools for adventure.

These creators are changing the way audiences engage with disability humor. Rather than disability being something to laugh at, humor is being used to foster understanding and appreciation.

Viral Trends and Disability Humor

Social media has also played a role in changing how disability humor is perceived across cultures. In many countries where disability was traditionally a taboo subject, viral trends have helped normalize lighthearted discussions.

Hashtags like #DisabledAndProud, #DisabilityHumor, and #WheelchairLife have allowed people from different backgrounds to share funny stories about their daily lives.

One example is the trend of wheelchair users making comedic videos about being mistaken for someone who “just needs to try harder” to walk, a common experience many face.

These videos, often accompanied by playful captions and music, turn frustrating moments into relatable humor that resonates with both disabled and non-disabled viewers.

Another trend is blind and visually impaired creators making jokes about how strangers assume they have “superhuman hearing” or expect them to navigate the world like fictional superheroes.

By making fun of these unrealistic expectations, these creators highlight the everyday realities of their lives while challenging exaggerated stereotypes.

The Challenge of Offensive Disability Humor Online

While social media has opened up opportunities for authentic disability humor, it has also given rise to offensive jokes and harmful stereotypes.

Because online platforms allow anyone to create content, there are still instances where disability is mocked rather than celebrated. Some non-disabled users create content that crosses the line, using disabilities as punchlines rather than engaging with real experiences.

Trolling and cyberbullying are also significant concerns. Many disabled creators face harassment from individuals who use humor as a way to belittle or question their experiences.

The anonymity of the internet can sometimes encourage cruel behavior, making it important for social media platforms to enforce stricter policies against ableist content.

The Future of Disability Humor in the Digital Age

As more disabled voices continue to shape online spaces, the future of disability humor looks promising. With increased representation, more people are learning to distinguish between humor that is empowering and humor that is harmful.

Social media has allowed for cross-cultural conversations, helping people from different backgrounds see disability in new ways.

For humor to remain an inclusive tool, it must continue to be led by disabled individuals themselves. When people with disabilities control their own narratives, they ensure that humor remains a source of empowerment, education, and connection rather than exclusion.

At Robobionics, we believe in the power of technology not just to improve mobility but also to foster community. Just as our prosthetic solutions like Grippy™ restore independence, platforms that promote disability-led humor restore representation and dignity.

The ability to laugh at shared experiences is a fundamental part of being human—and everyone, regardless of ability, deserves a voice in that conversation.

Beyond stand-up comedy, social media, and pop culture, disability humor plays an important role in everyday interactions. Whether it’s cracking a joke with friends, using humor to lighten a difficult moment, or responding to awkward situations, people with disabilities often use humor as a social tool.

Disability Humor in Everyday Life: Navigating Social Interactions

Beyond stand-up comedy, social media, and pop culture, disability humor plays an important role in everyday interactions. Whether it’s cracking a joke with friends, using humor to lighten a difficult moment, or responding to awkward situations, people with disabilities often use humor as a social tool.

However, knowing when humor is appropriate and when it may be offensive requires careful navigation—both for disabled individuals and for those around them.

Using Humor to Ease Social Tension

Many people without disabilities feel unsure of how to talk about disability. They may worry about saying the wrong thing or unintentionally causing offense. In these moments, humor can act as an icebreaker.

When a disabled individual makes a lighthearted joke about their own experience, it signals to others that it’s okay to have an open conversation without tiptoeing around the subject.

For example, a person with a prosthetic limb might joke, “At least I never have to worry about stubbed toes!” or a wheelchair user might say, “On the bright side, I never have to wait in long standing lines.” These types of remarks help others relax and create a more comfortable environment where disability isn’t treated as something awkward or unspeakable.

However, humor is personal, and not everyone uses it the same way. While some disabled individuals enjoy joking about their experiences, others may not appreciate disability being turned into a humorous topic, especially by strangers.

The key is to follow the lead of the disabled person—if they use humor, it’s likely okay to engage, but if they prefer not to, that choice should be respected.

When Non-Disabled People Joke About Disability

One of the most sensitive areas of disability humor is when non-disabled individuals make jokes about disability. The intent behind the joke and the relationship between the people involved matter greatly in determining whether the humor is acceptable or offensive.

Close friends who have built trust and understanding may use playful humor in their interactions. A friend might jokingly say, “You’re just using that wheelchair to get out of carrying the groceries, aren’t you?”—but only if the person with the disability is comfortable with that kind of exchange.

In these cases, humor is used as part of a mutual relationship, rather than as a means of belittling or excluding.

However, when strangers or acquaintances make disability jokes, it can quickly become inappropriate. Jokes that rely on stereotypes, assumptions, or comparisons between disabled and non-disabled experiences can feel dismissive rather than funny.

Comments like, “I wish I had a wheelchair so I wouldn’t have to walk everywhere!” ignore the real challenges of mobility impairments and can come across as insensitive.

Responding to Awkward or Patronizing Interactions

Disabled individuals frequently encounter well-meaning but misguided comments from strangers, and humor is often used as a way to handle these situations gracefully.

For example, when a wheelchair user is praised with, “You’re such an inspiration for just going outside today,” they might respond with, “Yep, it was a real battle getting through my front door.”

This type of humor gently calls out the absurdity of low expectations while keeping the conversation lighthearted.

Similarly, when people speak overly loudly or slowly to someone with a physical disability (assuming they have a cognitive impairment), a humorous response like, “I understand English just fine, but feel free to switch to interpretive dance if that’s easier for you,” can help highlight the problem without direct confrontation.

Humor as a Tool for Self-Confidence

Beyond social interactions, humor also plays an important role in personal confidence. Being able to joke about one’s own disability can be an act of reclaiming power over the situation.

Instead of feeling defined by limitations, humor allows people to take control of their own narratives, making disability a part of their identity without letting it dominate their self-image.

At Robobionics, we believe that independence is about more than mobility—it’s also about self-expression, confidence, and social inclusion.

Just as we design prosthetic solutions like Grippy™ to restore physical function, we recognize that humor helps restore agency and connection in social spaces. When used thoughtfully, disability humor can bridge gaps, challenge perceptions, and bring people together.

Conclusion

Disability humor is a complex yet powerful tool that can either empower or offend, depending on who is using it, how it is framed, and the cultural context in which it is shared. When led by individuals with disabilities, humor becomes a way to challenge stereotypes, navigate social interactions, and reclaim personal narratives. It fosters inclusion, making disability a subject of conversation rather than avoidance.

However, humor that comes from an outsider’s perspective can easily cross the line into insensitivity or reinforce harmful misconceptions. The key is ensuring that humor is used to uplift rather than demean, to challenge biases rather than reinforce them. Across cultures, attitudes toward disability humor vary, but a universal truth remains—laughter can create understanding when it is rooted in respect and authenticity.

At Robobionics, we believe that true empowerment extends beyond physical independence. Just as we design prosthetic solutions like Grippy™ to restore mobility, we support conversations that restore confidence, dignity, and inclusion. By encouraging humor that is led by disabled voices, we can help build a world where disability is not just accepted, but fully embraced.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

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For the purposes of this Return and Refund Policy:

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You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

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In order for the Goods to be eligible for a return, please make sure that:

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The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
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We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

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We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

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TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

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3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

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5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
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 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

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6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

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6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.