Understand the difference between dynamic and static prosthetic alignment and how each affects balance, gait, and everyday movement efficiency.

Dynamic vs. Static Alignment: What It Means for Your Daily Mobility

Walking may seem simple—one step in front of the other. But for someone using a prosthetic limb, there’s a lot more going on beneath the surface. One of the most important parts of getting a prosthetic to feel “just right” is something called alignment. If alignment is off, even by a little, it can affect how you move, how comfortable you feel, and how much energy you use just to get through the day.

There are two main types of prosthetic alignment: static and dynamic. These terms might sound technical, but they play a huge role in how your prosthesis works with your body. Whether you’ve just started your prosthetic journey or have been using one for years, understanding the difference between static and dynamic alignment can change how you walk, how much you enjoy daily life, and how much strain you put on your body.

Before we dive into dynamic and static alignment, it’s important to understand what “alignment” really means when it comes to a prosthetic limb. It isn’t about how straight the limb looks or how tightly it fits. Alignment is about how your prosthesis is set up in relation to your body—your bones, joints, and natural movements. A properly aligned prosthesis helps your body move more naturally. When the alignment is off, it can throw everything else out of balance.

Understanding Alignment in Prosthetics

Before we dive into dynamic and static alignment, it’s important to understand what “alignment” really means when it comes to a prosthetic limb. It isn’t about how straight the limb looks or how tightly it fits. Alignment is about how your prosthesis is set up in relation to your body—your bones, joints, and natural movements.

A properly aligned prosthesis helps your body move more naturally. When the alignment is off, it can throw everything else out of balance.

What Happens When Alignment Is Off

If you’ve ever worn shoes that just don’t feel quite right, you already have a sense of what poor alignment can feel like. With prosthetics, the effect is even more intense.

Misalignment can cause discomfort, pressure points, uneven walking, and even pain in places you wouldn’t expect—like your lower back or the opposite limb. Over time, small issues in alignment can cause big problems in your joints, muscles, and even your confidence.

Alignment isn’t just about comfort. It affects every part of your daily movement—from walking to climbing stairs to standing still.

That’s why prosthetists spend so much time fine-tuning the way your prosthetic is set up. And that’s where static and dynamic alignment come into play.

What Is Static Alignment?

Static alignment is the very first setup done by your prosthetist. It usually happens while you’re standing still. The goal is to make sure the prosthetic limb is in the right starting position—lined up properly with your body when you’re not moving.

Think of it as the foundation of a house. If the base isn’t level, everything else that comes later is going to have problems.

How Static Alignment Is Done

When setting static alignment, your prosthetist will have you stand upright, usually between parallel bars. They’ll look at your posture, the way your weight is distributed, and how your prosthetic limb lines up with the rest of your body.

They’ll check that your knee is in the right spot, that your foot is flat on the ground, and that your hips and shoulders are even.

It’s a careful process. Even tiny adjustments—like tilting the foot slightly or moving the socket a few millimeters—can change how you feel when you take a step.

During this stage, you won’t be walking yet. It’s all about getting your body and the prosthesis into a balanced, neutral position.

Why Static Alignment Matters

Static alignment is important because it sets the stage for everything else. If this part is done well, your prosthetist can move on to dynamic alignment with confidence.

If it’s not done right, everything that follows will feel off, no matter how much adjusting is done later.

You might not notice much during the static phase, especially if you’re new to prosthetics. But the goal is to make your body feel supported and natural when you’re standing still. It’s the first step toward building a comfortable, efficient walking pattern.

What Is Dynamic Alignment?

Once static alignment is set, the next phase is dynamic alignment. This is where things get more interesting—and more personal. Dynamic alignment happens while you’re moving.

It’s about fine-tuning your prosthetic limb based on the way you walk, how your body reacts, and how everything feels in motion.

The Role of Movement

Dynamic alignment starts once you begin walking with your prosthesis. Your prosthetist will observe how you move—how your foot hits the ground, how your knee bends, whether your shoulders stay level, and if you’re favoring one side over the other.

Every person’s gait is unique, and this stage is all about customizing the prosthesis so it works with your natural movement, not against it.

This phase can take time. It’s not unusual to go through multiple rounds of walking, testing, adjusting, and repeating.

Each small tweak brings you closer to a smoother, more balanced walk. It can feel tedious, but it’s one of the most important parts of the fitting process.

Adjustments That Might Be Made

During dynamic alignment, your prosthetist might change the angle of the foot, shift the position of the socket, or adjust the height of the prosthesis.

They might also change the stiffness of components, or the timing of movement in more advanced devices. You’ll likely be asked questions like: Does this feel more natural? Do you feel like you’re working harder on one side? Are you feeling any pressure or pain?

You might not always know the right words to describe what you’re feeling—and that’s okay. Your feedback, combined with your prosthetist’s observations, will guide the process. It’s a two-way street that requires trust and patience.

Dynamic alignment is where your prosthesis becomes truly yours. Unlike static alignment, which is mostly about structure, dynamic alignment adapts the prosthesis to your real-world use. Every person walks a little differently—your stride length, your posture, your muscle strength—all of that plays into how you move. Dynamic alignment accounts for these differences, helping you walk with less effort, better posture, and more comfort.

Why Dynamic Alignment Is a Game-Changer

Dynamic alignment is where your prosthesis becomes truly yours. Unlike static alignment, which is mostly about structure, dynamic alignment adapts the prosthesis to your real-world use.

Every person walks a little differently—your stride length, your posture, your muscle strength—all of that plays into how you move. Dynamic alignment accounts for these differences, helping you walk with less effort, better posture, and more comfort.

It’s All About Balance and Efficiency

When dynamic alignment is off, your body works harder to compensate. You might feel tired faster. You might shift your weight awkwardly or lean more on one side.

Over time, this can wear down your joints and muscles and even cause injuries—not just in your residual limb, but also in your hips, spine, and even your neck. Proper dynamic alignment spreads your weight evenly and makes your walk smoother, reducing the physical effort required to move.

You might not notice these changes immediately, especially if you’re still getting used to walking again. But the difference in how your body feels at the end of the day can be huge. A well-aligned prosthesis can be the difference between dreading movement and enjoying it.

Alignment Needs Can Change Over Time

Another key reason dynamic alignment is so important is that your body doesn’t stay the same forever. As you get stronger, more confident, and more active, the way you walk will change.

Your muscles may develop differently, your balance might improve, and your stride may shift. All of these changes can affect how your prosthesis should be aligned.

That’s why ongoing check-ups with your prosthetist matter. Even if things feel “okay,” there’s always room for small tweaks that can reduce pressure, increase stability, or make you feel more secure on uneven surfaces.

Sometimes, a quick adjustment can fix a nagging issue you didn’t even know could be fixed.

You might be wondering: how does all of this affect the way I live my everyday life? The answer is simple—alignment influences everything.

How Alignment Affects Your Daily Mobility

You might be wondering: how does all of this affect the way I live my everyday life? The answer is simple—alignment influences everything.

From standing in line at the store, to walking in your house, to going for a walk in the park, the way your prosthetic limb is aligned plays a huge role in how comfortable and confident you feel.

Walking Feels More Natural

When your prosthetic limb is aligned properly, walking feels more fluid. You’re not thinking about every step.

You’re not overcompensating with your other leg or adjusting your upper body to make up for awkward motion. The movement flows better, and your brain isn’t constantly focused on trying to stay upright or balanced.

This ease of movement builds trust. You start believing in your prosthesis. You begin to feel like it’s part of you, not something you have to fight against.

That feeling of trust is crucial, especially in the early stages of adapting to life with a prosthetic limb.

Better Posture and Less Pain

Misalignment can create long-term postural problems. If your body constantly adjusts to a poorly aligned prosthesis, you can develop habits that put strain on your back, shoulders, and neck.

Over time, that discomfort can become a daily issue. Proper alignment promotes a straighter spine and more balanced muscle use, which reduces the risk of injury and chronic pain.

It’s not just about walking. Even standing for long periods or shifting your weight from one foot to another becomes easier and less tiring with a well-aligned limb.

Everyday Activities Become Easier

Simple actions—like stepping off a curb, walking on grass, or climbing stairs—rely on your body working in sync. If your alignment is off, these moments can become stressful.

Your brain might overthink each movement, and your body may hesitate. With the right alignment, these things feel more automatic. You focus less on “how” to move and more on just living your life.

You might even find that you enjoy being more active. Many prosthesis users find themselves walking more, exploring new places, and joining social activities more often once their alignment feels right. It’s about building confidence, one step at a time.

Getting Involved in Your Alignment Process

You don’t have to be an expert to be involved in your prosthetic alignment. In fact, your input is one of the most valuable parts of the entire process.

No one knows how your prosthesis feels better than you. Your prosthetist can guide and observe, but only you know when something feels off or just right.

What You Can Share with Your Prosthetist

Pay attention to the small details. Are you feeling more tired than usual at the end of the day? Are you getting blisters or skin irritation in one area? Do you find yourself leaning more on one leg, or swinging your hip to clear the prosthetic foot when walking?

These little observations can help your prosthetist make precise changes. Be honest and descriptive, even if you don’t know the technical terms.

Say things like “it feels like I’m falling to the side” or “my foot feels too far forward.” These kinds of notes can lead to real improvements.

Don’t Be Afraid to Ask for Adjustments

Sometimes, people feel hesitant to speak up. They don’t want to be a bother, or they assume they just need to “get used to it.” But living with discomfort is not the goal.

Your prosthesis should support your body, not strain it. You deserve to move freely and confidently, and that starts with speaking up when something doesn’t feel right.

Your prosthetist is there to help. They expect adjustments to be part of the process, especially in the first few months after getting a new prosthesis or as your body changes.

You don’t have to wait for pain or injury to make a change—early feedback leads to better outcomes.

Long-Term Impact of Proper Alignment

Most people focus on alignment during the initial fitting and early walking stages. That’s important, but what happens months or years down the road? Alignment isn’t a one-time fix.

It’s a long-term commitment to your comfort, health, and independence. Your prosthetic limb is not static, and neither is your body. They both evolve, and your alignment should too.

Preventing Wear and Tear on Your Body

Even if everything feels “fine” now, poor alignment can quietly build problems over time. Your body is smart, and it will compensate for small imbalances. But those compensations come at a cost. Maybe your hip starts to ache. Maybe you notice your shoulders slouch or your knees feel stiff.

These small symptoms are your body’s way of adapting to misalignment, and if ignored, they can turn into serious joint issues or muscular imbalances.

Good alignment prevents these issues before they start. It helps distribute pressure evenly across your body, so no one part is doing more work than it should.

That means less pain, fewer injuries, and a much healthier body overall—especially important for prosthesis users who want to stay active and mobile for years to come.

Better Energy Efficiency

It’s easy to underestimate how much energy it takes to walk with a prosthesis. When alignment is off, every step takes more effort. Your muscles work harder to keep you upright. Your brain pays closer attention to every move.

It’s exhausting. Many users don’t realize how tired they are until they experience what a well-aligned prosthesis feels like. The difference is often night and day.

When alignment is dialed in, you move more efficiently. Each step flows into the next with less thought and less energy.

That means you can walk longer, feel less tired, and enjoy your day without needing to take frequent breaks just to recover.

Confidence Begins with Comfort

There’s something incredibly powerful about being able to move confidently. Whether it’s walking into a room without hesitation or navigating a crowded street, the way your prosthesis moves affects how you feel.

If it’s unsteady, painful, or awkward, you may second-guess yourself or avoid certain places altogether. That kind of hesitation chips away at your independence.

Emotional Impact of Alignment

Comfort is more than physical—it’s emotional too. When your prosthesis feels like a natural extension of your body, your entire mindset shifts. You stop thinking about limitations and start focusing on what you can do.

That’s why alignment isn’t just about walking well—it’s about living well.

If you’ve ever avoided a walk because you weren’t sure how your prosthetic would behave, or hesitated to attend a social event because you were worried about your movement, you’re not alone.

These are common, real concerns. But many of them can be reduced or even eliminated with proper alignment and regular check-ins.

You don’t have to go through this alone. One of the best parts of prosthetic care today is that you have access to experts who are trained to make your life easier.

Your Prosthetist: A Partner in Motion

You don’t have to go through this alone. One of the best parts of prosthetic care today is that you have access to experts who are trained to make your life easier.

Your prosthetist isn’t just someone who builds your prosthesis. They’re your coach, your support system, and your guide to walking with strength and ease.

Building a Long-Term Relationship

The first fitting is just the beginning. As you move through life—getting stronger, more active, or even just older—your alignment needs will change.

That’s normal. Staying in touch with your prosthetist ensures your device continues to work with you, not against you.

It’s okay to schedule an appointment even if you’re not in pain. In fact, it’s encouraged. The best time to make adjustments is before something becomes a problem.

Many users wait until discomfort shows up to speak up—but routine follow-ups allow small issues to be caught early.

What to Expect During an Alignment Visit

A typical alignment session is a lot more hands-on than people expect. You’ll do some walking while your prosthetist watches your gait closely.

They may take videos, observe from different angles, and ask how each adjustment feels. You might walk, stop, turn, or go up and down stairs—all so they can see how your prosthesis performs in motion.

You’ll likely be asked questions about your day-to-day life: How do you feel after a full day of walking? Do certain surfaces feel harder to walk on? Is there a spot on your socket that feels like it digs in? These small clues help them make precise changes that add up to a big difference.

Listening to Your Body

Your body is always talking. If you learn how to listen, you’ll know when something’s not quite right. That doesn’t mean you need to be worried about every ache or stumble.

But it does mean paying attention to patterns—when discomfort shows up, where it’s coming from, and how your body feels after normal activities.

Signs Your Alignment May Need Adjustment

If you’re unsure whether you need a check-up, here are some things to watch for. You might notice that your shoulders are uneven in photos. Or that your gait feels “off” even if you can’t explain how.

Maybe you hear clicking or feel movement in your socket when walking. These little signs can mean that alignment has shifted.

Even changes in weather, weight, or footwear can impact how your prosthesis fits and functions. There’s no shame in needing an adjustment—it’s simply part of living with a prosthesis.

And the more in tune you become with your body, the faster you can spot these changes and get support.

It’s easy to think that once your prosthetic limb is fitted and aligned, your journey is done. But alignment, like life, is a dynamic thing. Your daily habits, activity level, body weight, and even your mood can all influence how your prosthesis feels and performs. Being proactive—not just reactive—is the key to lasting comfort and confident mobility.

Staying Ahead: Being Proactive With Your Mobility

It’s easy to think that once your prosthetic limb is fitted and aligned, your journey is done. But alignment, like life, is a dynamic thing.

Your daily habits, activity level, body weight, and even your mood can all influence how your prosthesis feels and performs. Being proactive—not just reactive—is the key to lasting comfort and confident mobility.

Make Follow-Ups Part of Your Routine

Just like you’d visit your doctor or get a check-up for your car, your prosthetic limb needs regular attention. Booking periodic visits with your prosthetist helps catch small alignment changes before they cause discomfort or long-term problems.

Even if everything feels okay, your gait might have shifted slightly in ways you haven’t noticed yet.

These routine visits are also a chance to discuss your goals. Maybe you want to walk longer distances. Maybe you’re planning to travel or try new activities.

Your alignment can be adjusted to match your lifestyle—not just your limb.

Don’t wait for pain or fatigue to be your signal. Think of alignment care as an investment in your future comfort, movement, and peace of mind.

Build Self-Awareness Into Daily Life

You don’t need to be an expert in biomechanics to notice how your body reacts to daily activity. Start by checking in with yourself throughout the day. How do your legs feel in the morning versus the evening? Is there a specific motion that feels more tiring than it used to? Do you notice more wear on your shoes, or an uneven footprint?

These observations are more useful than you might realize. They help you understand your baseline so that, when something changes, you can act early.

It’s also helpful to watch yourself walk—from the side, from the front, and from behind. A quick phone video recorded by a friend or family member can reveal things like limping, swaying, or uneven shoulders that you may not feel while walking.

Empowering Your Movement: Alignment as a Lifestyle

Alignment isn’t just a step in your prosthetic fitting process—it’s a part of your everyday lifestyle. It touches every part of how you move, how you feel, and how you engage with the world.

The more you understand and respect that, the more control you have over your mobility.

Start Small, Stay Consistent

Improvement doesn’t have to mean big changes. Even a tiny adjustment—a few millimeters at the ankle or socket—can turn a tiring walk into a smooth stride. The secret is consistency.

Don’t let “it’s not that bad” stop you from getting a better experience. If walking still feels like work every single day, there’s likely an alignment improvement that can help.

Over time, as you become more comfortable and confident, your expectations will grow. You’ll want more freedom, more movement, and less fatigue—and that’s good.

Your prosthesis should evolve with you. What worked during your first fitting may not suit you a year later. Staying open to change is how you continue to improve.

The Emotional Wins Matter Too

There’s no question that proper alignment improves physical performance. But equally important are the emotional wins.

When your prosthesis moves smoothly and naturally, it boosts your confidence in ways that ripple through your life. You walk taller, feel more secure, and trust your body more.

These wins might seem small—like walking across a parking lot without pausing to adjust your balance. Or spending an afternoon on your feet without needing to sit down every hour.

But stacked together, they create a life that feels fuller and more free. That’s what alignment is really about.

Conclusion

Alignment isn’t just a fitting stage—it’s an essential part of your everyday comfort and movement. Static alignment gives you a solid base, while dynamic alignment adapts your prosthesis to how you move in real life. Together, they shape your posture, balance, energy use, and overall confidence.

Even the smallest adjustment can reduce strain, improve stability, and make walking feel more natural. Over time, proper alignment prevents long-term issues and helps you stay active, independent, and pain-free.

If walking feels harder than it should, or you’re constantly adjusting to stay balanced, it might be time for a check-in. Your body deserves a prosthesis that works with it—not against it.

Stay aware, stay involved, and don’t hesitate to ask for support. Alignment is not a one-time fix; it’s a lifelong part of living well with a prosthesis.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.