Life after limb loss is full of possibilities. Read inspiring success stories of amputees who found new purpose, careers, and passions.

Finding Purpose After Limb Loss: Success Stories and Inspiration

Losing a limb changes life in ways that are hard to predict. The journey of recovery is not just about physical healing—it is about finding a new sense of self, rebuilding confidence, and discovering purpose. While the initial stages may feel overwhelming, many people who have gone through limb loss find strength they never knew they had. They turn challenges into opportunities, proving that life after amputation is not about limitations but possibilities.

Finding purpose after limb loss looks different for everyone. Some people return to careers they love, while others explore new passions. Many discover a deep desire to help others by sharing their experiences, advocating for accessibility, or supporting fellow amputees. No matter the path, the common thread among all these stories is resilience.

Limb loss is a deeply personal experience that affects both the body and mind. Beyond the physical adjustments, there is a journey of self-discovery, where individuals must redefine their identity and capabilities. Many amputees initially struggle with questions about their future—how they will work, move, and engage with the world. But with time, resilience begins to take shape, and what once seemed impossible becomes achievable.

Rediscovering Strength and Identity

Limb loss is a deeply personal experience that affects both the body and mind. Beyond the physical adjustments, there is a journey of self-discovery, where individuals must redefine their identity and capabilities.

Many amputees initially struggle with questions about their future—how they will work, move, and engage with the world. But with time, resilience begins to take shape, and what once seemed impossible becomes achievable.

Embracing Change and Overcoming Doubt

The first step toward rebuilding life after limb loss is accepting change. This does not happen overnight. Many people go through stages of grief, frustration, and self-doubt before they begin to see possibilities.

However, those who find purpose after amputation often share one common realization: life does not end with limb loss—it simply changes direction.

One such story is that of a young athlete who lost his leg in a road accident. At first, he thought his dreams of playing sports were over.

The idea of running again seemed far-fetched. But after months of rehabilitation and training with a prosthetic leg, he returned to the track, not only running but competing.

Today, he inspires others by showing that an amputation is not a barrier to movement—it is a new way of experiencing it.

Finding Confidence in Daily Life

Confidence after limb loss does not come from simply wearing a prosthetic—it comes from using it, adapting to it, and making it a natural part of everyday life.

Some people regain this confidence quickly, while others take longer, but the key is persistence. The more someone engages with daily activities, the more they realize that their abilities outweigh their limitations.

For a working professional who lost her arm, the biggest fear was returning to the office. She worried about how colleagues would react and whether she could perform tasks as efficiently as before.

Instead of giving up, she committed to learning how to use an advanced prosthetic hand, like Grippy™, which allowed her to type, write, and even shake hands confidently.

Within months, she not only adapted but also excelled, proving that determination and the right technology can bridge any gap.

The Power of Small Victories

For many amputees, success is not measured in grand achievements but in the small victories that happen every day. The first time they tie their shoelaces, cook a meal, or climb stairs with a prosthetic leg is a milestone worth celebrating.

These moments build confidence and serve as reminders that progress, no matter how small, is still progress.

Reaching these milestones often requires patience, support, and the right tools. Those who embrace technology, rehabilitation, and emotional support tend to adapt faster. They see each challenge as an opportunity to grow, rather than a barrier.

Over time, these small victories accumulate, leading to greater independence and a renewed sense of self.

Losing a limb brings undeniable challenges, but many amputees find a way to transform these obstacles into opportunities for personal growth and fulfillment.

Turning Challenges into Opportunities

Losing a limb brings undeniable challenges, but many amputees find a way to transform these obstacles into opportunities for personal growth and fulfillment.

Instead of focusing on what has been lost, they shift their mindset toward what is still possible. This perspective allows them to rebuild their lives in ways they never imagined before.

Discovering New Talents and Passions

For some, limb loss opens the door to new passions. A former construction worker who lost his arm in an accident once believed that his career—and his sense of purpose—was over.

However, during his rehabilitation, he was introduced to digital art and graphic design. At first, the process felt foreign, but with persistence and the right adaptive tools, he found himself creating beautiful designs.

What started as a therapeutic exercise turned into a full-time career. Today, he runs his own design studio, proving that sometimes, a setback can lead to an entirely new path in life.

Similarly, a young woman who lost her leg in a medical emergency discovered her love for dance. Though she initially doubted whether she could ever move gracefully again, she refused to let her amputation define her.

With the support of a specialized prosthetic and countless hours of practice, she learned to dance again—this time with a new sense of appreciation for movement.

Her story now inspires others to embrace life with creativity and determination, regardless of their physical condition.

Using Personal Experience to Help Others

Many amputees find meaning by helping those who are going through similar experiences. Some become mentors, sharing their knowledge and guidance with others who are just beginning their journey.

Speaking at events, running online support groups, or simply being a source of encouragement for someone adjusting to a prosthetic can make a profound difference.

A former military officer who lost his leg in combat initially struggled with his sense of identity outside of service. However, after meeting other veterans with amputations, he realized that his story could serve as a source of strength for others.

He started coaching fellow amputees in adaptive sports, showing them that an active lifestyle was still within reach. By turning his struggle into an opportunity to uplift others, he regained a deep sense of fulfillment.

Another inspiring example is a woman who lost her hand due to a medical condition. Instead of letting it hold her back, she channeled her energy into advocacy.

She began working with organizations focused on accessibility and inclusion, pushing for better prosthetic solutions and workplace accommodations. Through her work, she not only improved her own life but also helped shape a more inclusive world for future amputees.

Embracing Technology for Greater Independence

Advancements in prosthetic technology have played a crucial role in helping individuals regain their independence. Modern prosthetics, such as Grippy™, provide users with enhanced dexterity, allowing them to perform tasks with ease.

Those who actively engage with their prosthetic, treating it as an extension of themselves rather than a limitation, often find the most success in their adaptation journey.

Mastering the use of a prosthetic takes time, but those who commit to regular practice and rehabilitation often discover that they can do more than they initially thought possible.

With every new skill learned, confidence grows, reinforcing the belief that life after limb loss is still full of possibilities.

Many people who experience limb loss find strength not just within themselves but through the support of others. A sense of belonging plays a crucial role in emotional healing, and connecting with a community of people who understand the journey firsthand can make all the difference. Through shared experiences, mentorship, and advocacy, amputees often find a renewed sense of purpose in lifting others up.

Finding Purpose in Community and Connection

Many people who experience limb loss find strength not just within themselves but through the support of others.

A sense of belonging plays a crucial role in emotional healing, and connecting with a community of people who understand the journey firsthand can make all the difference.

Through shared experiences, mentorship, and advocacy, amputees often find a renewed sense of purpose in lifting others up.

The Power of Shared Experiences

Amputation can sometimes feel isolating, especially in the early stages of recovery. The fear of being treated differently or the uncertainty of navigating daily life can create emotional barriers.

However, meeting others who have gone through similar experiences provides a sense of reassurance.

Seeing someone who has successfully adapted to a prosthetic, returned to work, or embraced new activities shows that life after limb loss is not just possible—it can be fulfilling.

Support groups, whether in person or online, offer a safe space to ask questions, share concerns, and celebrate progress. A new amputee struggling with self-confidence might hear from someone who faced the same challenge years ago and overcame it.

This connection fosters hope, proving that struggles are temporary and adaptation is within reach.

One man who lost his leg in an accident described how hesitant he was to leave the house after his amputation.

It wasn’t until he attended a support group that he saw people walking confidently with their prosthetics, talking about their careers and hobbies as if limb loss was just one small part of their lives.

That moment shifted his perspective, showing him that his fears did not have to define his future.

Giving Back Through Mentorship

Many amputees who have successfully adapted to their new reality feel a deep desire to give back. Becoming a mentor for someone just beginning their journey can be incredibly rewarding.

Whether it is offering practical tips on prosthetic use, sharing personal experiences, or simply being a source of encouragement, mentorship has a profound impact on both the mentor and the mentee.

A former marathon runner who lost his leg to illness now coaches other amputees in adaptive sports. He recalls how lost he felt in the beginning, but when he met someone who encouraged him to get active again, everything changed.

Today, he is that person for others—helping new amputees find confidence through movement, proving that physical limitations do not have to mean the end of an active lifestyle.

Advocating for Change and Representation

Some individuals find purpose in making the world more inclusive for people with limb loss. They work toward improving accessibility in workplaces, pushing for better prosthetic designs, and raising awareness about the challenges amputees face.

Their voices bring important changes, from influencing policies to inspiring innovations in assistive technology.

A woman who lost her hand in an accident turned her experience into a mission. She now collaborates with engineers to create more functional, affordable prosthetics for people in need.

She speaks at conferences, sharing insights that help designers build prosthetics that better suit real-life needs. By turning her own challenge into a force for good, she is shaping a future where more amputees have access to life-changing technology.

Limb loss forces a shift in perspective, often leading to a deeper appreciation for resilience, adaptability, and the power of the human spirit. Many people who go through this transformation emerge with a renewed sense of purpose, not in spite of their limb loss, but because of how it reshaped their outlook.

Embracing a New Perspective on Life

Limb loss forces a shift in perspective, often leading to a deeper appreciation for resilience, adaptability, and the power of the human spirit.

Many people who go through this transformation emerge with a renewed sense of purpose, not in spite of their limb loss, but because of how it reshaped their outlook.

Turning Pain into Strength

Difficult experiences often reveal strengths that were previously unknown. Losing a limb can feel like an overwhelming loss at first, but those who choose to move forward find themselves developing mental toughness that extends far beyond physical recovery.

Overcoming daily challenges builds a type of inner strength that makes other obstacles in life seem more manageable.

A musician who lost his arm in an accident initially thought his career was over. He struggled with frustration, believing his talent had been taken from him.

But through perseverance and innovation, he learned to play with a specially designed prosthetic, developing a unique style that set him apart. Today, he not only performs but also teaches others, showing that setbacks can lead to new and unexpected paths.

The Freedom of Self-Acceptance

One of the most powerful lessons that many amputees learn is that self-acceptance is the foundation of true confidence. In the beginning, there may be a temptation to hide the prosthetic, avoid social interactions, or dwell on what has changed.

But those who embrace their new reality without shame often find a profound sense of freedom.

An entrepreneur who lost her leg to illness described how she used to wear long skirts to cover her prosthetic. She worried about how others would perceive her and whether she would be seen as weak.

Over time, as she regained her mobility and independence, she stopped trying to hide. One day, she walked into a business meeting wearing a dress that revealed her prosthetic leg, realizing that her value came from her abilities, not her physical appearance.

That shift in mindset allowed her to move through the world with confidence, inspiring others along the way.

Creating a Future Without Limits

The most inspiring stories of limb loss are those of individuals who refuse to let their circumstances define them. They set goals, push boundaries, and continue to explore what is possible.

Whether it is returning to a beloved career, taking up a new sport, traveling, or starting a business, they prove that life after amputation is not just about adapting—it is about thriving.

Modern prosthetics, like Grippy™, make this journey even more empowering. With advanced technology designed for comfort and function, users are able to engage in activities they once thought were out of reach.

By combining determination with the right tools, they reclaim their independence and shape their futures on their own terms.

For many amputees, purpose is not always found in grand achievements or dramatic transformations. Sometimes, it is in the small, everyday moments—the ability to pick up a cup of coffee, walk to the park, or hug a loved one with both arms again. These simple yet powerful experiences remind individuals that life after limb loss is still full of meaning, love, and fulfillment.

Finding Joy in the Everyday Moments

For many amputees, purpose is not always found in grand achievements or dramatic transformations. Sometimes, it is in the small, everyday moments—the ability to pick up a cup of coffee, walk to the park, or hug a loved one with both arms again.

These simple yet powerful experiences remind individuals that life after limb loss is still full of meaning, love, and fulfillment.

Reconnecting with Family and Loved Ones

Losing a limb is not just an individual experience—it affects relationships as well. Some amputees initially withdraw from social interactions, worried about being treated differently or feeling like a burden.

However, as they regain their independence, many realize that their loved ones see them for who they have always been, not for what they have lost.

A father who lost his leg in an accident once feared he would never be able to play with his children the same way again. But through rehabilitation and persistence, he adapted to his prosthetic and learned new ways to engage in family activities.

Whether it was kicking a ball, carrying his child on his shoulders, or simply running after them, he proved to himself that he was still the same devoted father. His children never saw his prosthetic as a limitation—only as a part of him.

Redefining Independence

Independence means different things to different people, but for amputees, it often comes down to regaining control over daily life. Whether it is driving again, cooking a favorite meal, or returning to work, every regained skill is a victory.

These moments reinforce that limb loss does not mean losing the ability to live fully—it simply requires new approaches.

For a woman who lost her hand, the thought of doing something as simple as fastening a button or tying her shoelaces seemed impossible at first. But with the help of Grippy™, an advanced prosthetic hand designed for ease of use, she learned to complete these tasks again.

The sense of accomplishment that came from regaining these small yet meaningful abilities gave her the confidence to take on even bigger challenges.

Finding Happiness Beyond Limitations

True happiness comes from focusing on what is possible rather than what is missing.

Many people who go through limb loss discover a new appreciation for life, realizing that struggles have made them stronger, more empathetic, and more determined. Instead of dwelling on the past, they embrace the present and look forward to the future with hope.

A young man who lost his arm in a train accident once believed his life would be defined by what he could no longer do. But as he adapted, he realized that he could still travel, still laugh with friends, still chase his dreams.

He no longer measured his worth by his limb loss but by his ability to keep going, to keep striving, and to keep finding joy in the life he had.

One of the most powerful aspects of overcoming limb loss is the ability to inspire others. Many amputees, after finding their own strength, realize that their journey can help others facing similar challenges. Whether through storytelling, mentorship, or advocacy, they use their experiences to remind the world that resilience is stronger than adversity.

Inspiring Others Through Resilience

One of the most powerful aspects of overcoming limb loss is the ability to inspire others. Many amputees, after finding their own strength, realize that their journey can help others facing similar challenges.

Whether through storytelling, mentorship, or advocacy, they use their experiences to remind the world that resilience is stronger than adversity.

Becoming a Role Model for Others

Many people who lose a limb initially feel isolated, believing that no one else truly understands what they are going through. But when they see others who have not only adapted but thrived, it gives them hope.

This is why so many amputees choose to share their stories—because seeing someone else succeed can be the spark that pushes another person forward.

A former mountain climber who lost his leg in an accident once believed he would never return to the sport he loved. But after years of training, he successfully climbed again, proving to himself and others that amputation does not mean the end of adventure.

Today, he mentors other amputees, teaching them how to adapt their bodies and minds to new challenges. His story is a reminder that limitations exist only if we accept them.

Changing the Conversation Around Disability

For decades, limb loss was often seen as something that diminished a person’s capabilities. But modern prosthetic technology, combined with changing societal attitudes, is reshaping this perception.

Amputees are showing the world that they are not defined by what they have lost but by what they continue to achieve.

A woman who lost her arm in a car accident chose to use her platform to challenge misconceptions about disability. She became a public speaker, addressing workplaces, schools, and online communities about the importance of inclusion.

She demonstrated that having a prosthetic, like Grippy™, did not make her less capable—it simply made her adaptable. Through her efforts, she helped change how people viewed limb loss, encouraging more acceptance and accessibility.

Turning Adversity into Advocacy

Some amputees find their purpose in fighting for change. They push for better prosthetic technology, advocate for equal opportunities, and work to create a world where physical differences do not limit potential.

Their voices lead to real improvements in accessibility, prosthetic affordability, and disability representation.

One young man, after losing his leg in an accident, realized that many people in underserved communities had no access to quality prosthetic care.

Instead of focusing solely on his own recovery, he founded an organization that provides affordable prosthetics to those in need. Through his work, he gave countless others the chance to regain mobility and independence.

Conclusion

Finding purpose after limb loss is not about returning to who you were before—it is about discovering who you are now. While the journey is filled with challenges, it is also filled with opportunities for growth, strength, and new beginnings. Every amputee’s story is different, but the common thread is resilience. Through perseverance, self-acceptance, and the support of loved ones, individuals redefine what is possible for themselves.

Many find purpose in personal achievements, whether it is mastering a prosthetic, returning to work, or embracing a new passion. Others inspire and uplift those on a similar path, proving that life after amputation is still rich with meaning. With advancements in technology like Grippy™, adapting to limb loss has never been more empowering, offering greater independence and functionality.

Purpose is not lost with limb loss—it evolves. By focusing on abilities rather than limitations, amputees continue to break barriers, proving that life’s greatest challenges can lead to the most incredible transformations. No matter where you are on your journey, the future is still yours to shape.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.