Learn why precise fitment is critical in sports prosthetics to ensure peak performance, comfort, and injury prevention for athletes.

Fitment in Sports Prosthetics: Why Precision Is Non-Negotiable

In the world of sports, small differences can change everything. A tiny shift in balance. A second lost in reaction. A slight twist in movement. For athletes with prosthetics, these details are even more important. The way a prosthetic fits doesn’t just affect comfort — it shapes performance, endurance, and even the risk of injury.

Fitment is not just about making the prosthetic wearable. It’s about making it powerful. In competitive sports, where bodies are pushed to their limits, a poorly fitted prosthetic can become a barrier. But the right fit? It becomes a part of the athlete — helping them run faster, jump higher, and move with confidence.

At Robobionics, we’ve worked closely with athletes across India. We’ve learned that no two athletes move the same way. And no one should ever settle for a one-size-fits-all solution. Especially not in sports.

Every prosthetic helps a person move. But a sports prosthetic does much more. It has to help the athlete move better. This means it must support speed, balance, power, and quick reactions — all under pressure. Whether someone is sprinting, cycling, playing basketball, or lifting weights, their prosthetic must keep up with their body’s demands in real time.

What Makes Sports Prosthetics Different from Everyday Use

More Than Just Movement — It’s Performance

Every prosthetic helps a person move. But a sports prosthetic does much more. It has to help the athlete move better. This means it must support speed, balance, power, and quick reactions — all under pressure.

Whether someone is sprinting, cycling, playing basketball, or lifting weights, their prosthetic must keep up with their body’s demands in real time.

This is what separates sports prosthetics from regular ones. In daily life, people walk, sit, stand, and carry out simple tasks. But in sports, bodies move faster, harder, and with more intensity. The prosthetic must match that energy — without slipping, without shaking, and without slowing the athlete down.

Even the smallest error in fitment — a few millimeters off in socket shape or limb alignment — can make the entire device feel unstable. That’s why we say precision is non-negotiable. There’s no room for guesswork when performance is on the line.

Forces Multiply in Motion

In sports, every step creates force. When a runner’s foot hits the ground, the force can be two to three times their body weight. That energy moves through the leg and into the prosthetic.

If the socket doesn’t fit perfectly, that force doesn’t spread evenly. It presses harder on some areas and barely touches others. This can lead to pain, fatigue, or even injury.

If the socket is slightly too tight, blood flow may be reduced. If it’s loose, the limb can move inside the socket and cause skin damage or blisters. None of these are small problems — especially for an athlete trying to focus on winning, not worrying about pain.

That’s why, at Robobionics, we spend time studying how the limb behaves during real-time motion. We look at how muscles shift, how weight is distributed, and how movement patterns affect the socket. This allows us to design fitment that doesn’t just feel right in a static pose — but moves right during high-impact actions.

Different Sports Need Different Designs

Not all sports require the same movements. A swimmer’s prosthetic is shaped differently from a runner’s. A javelin thrower needs explosive power.

A footballer needs fast pivots and lateral motion. This is why sport-specific prosthetics are built with unique goals in mind — and the fit must reflect those goals too.

For example, a prosthetic foot made for running has a springy shape that stores energy and pushes back with each step. If it’s not aligned correctly to the limb, the energy will be wasted. Worse, it can throw off the user’s balance. The result is slower performance and higher risk of injury.

Fitment plays a huge role in making sure that design meets demand. It makes sure the energy the athlete puts in doesn’t get lost in the device — but is returned exactly where it’s needed.

When a prosthetic isn’t fitted well, the first thing the athlete feels is discomfort. But discomfort isn’t just a side effect — it’s a major performance blocker. If a runner feels even a small pinch inside the socket with every step, they’ll naturally adjust their stride to avoid the pain. Over time, this throws off their form, reduces speed, and can cause injury on the opposite side of the body.

How Poor Fitment Affects Athletic Ability

The Hidden Burden of Discomfort

When a prosthetic isn’t fitted well, the first thing the athlete feels is discomfort. But discomfort isn’t just a side effect — it’s a major performance blocker.

If a runner feels even a small pinch inside the socket with every step, they’ll naturally adjust their stride to avoid the pain. Over time, this throws off their form, reduces speed, and can cause injury on the opposite side of the body.

This kind of hidden burden creates distraction. The mind, instead of staying focused on the game, starts focusing on the pain. Instead of pushing harder, the athlete starts pulling back. And that gap — that hesitation — can be the difference between winning and losing.

We’ve seen athletes with world-class strength and training struggle because their device simply didn’t feel right. And we’ve seen those same athletes shine after just one adjustment that changed everything.

Muscle Fatigue and Energy Waste

In sports, energy is currency. Every bit of it matters. When a prosthetic doesn’t fit well, the user spends extra energy just trying to stabilize. Muscles work harder to keep balance. Small shifts in alignment force the body to compensate in unnatural ways.

Over time, this leads to faster fatigue. The athlete may start strong, but they can’t sustain the effort. Their muscles give out sooner. Their focus drops. And the risk of injury rises sharply.

Good fitment means the body and the prosthetic move together, in harmony. It means the athlete can put in effort without losing energy to imbalance or resistance. And it means they can go longer, harder, and safer — all because the fit was right from the start.

Injuries That Don’t Always Show Right Away

Some effects of poor fitment don’t appear on day one. They build slowly. Tiny strains in soft tissue. Pressure points that lead to swelling. Muscle imbalances that wear down joints. These problems often go unnoticed until they stop the athlete entirely.

Precision in prosthetic fitment is what prevents these issues. It protects the athlete’s health not just during the game, but for years ahead. We believe that performance and protection must go together. One without the other is incomplete.

No two athletes are the same. Even if they play the same sport, their bodies, their movements, and their goals are all unique. That’s why the fitment process doesn’t begin with measurements. It begins with listening. Understanding how the athlete trains, how their body moves, and what challenges they’ve faced with previous devices.

The Fitment Process for Sports Prosthetics: A Closer Look

It Starts with Understanding the Athlete

No two athletes are the same. Even if they play the same sport, their bodies, their movements, and their goals are all unique. That’s why the fitment process doesn’t begin with measurements.

It begins with listening. Understanding how the athlete trains, how their body moves, and what challenges they’ve faced with previous devices.

We ask the right questions: What kind of terrain do you play on? Are you experiencing discomfort when you push off or land? Do you need more speed, more control, or more stability?

These answers help shape the direction of the fitment. They guide not only the physical measurements but the choices we make in materials, socket shape, flexibility, and alignment. It’s not about giving the best prosthetic in general — it’s about giving the right prosthetic for that athlete.

The Role of Digital Tools in Precision Fitment

Once we understand the athlete’s needs, we move to digital tools — and this is where things get exciting.

Using 3D scanning, we capture the exact shape and contour of the residual limb. This scan gives us a full, real-time map of the limb. Every bump, curve, and muscle shift is recorded in precise detail. It takes just seconds, and it removes any guesswork from the process.

Next, we apply AI technology to analyze that scan. This step is especially powerful because the AI doesn’t just look at the surface. It compares the scan to hundreds of previous cases. It recognizes patterns in pressure zones, movement types, and risk areas.

It helps us understand what kind of fit will work best — not just in theory, but based on real-world results.

This digital guidance leads to a socket that feels natural and responsive. One that moves with the body, instead of fighting against it.

Test Fittings and Real-Time Feedback

After we create the first socket, we don’t move straight to the final prosthetic. We go through test fitting — and this is where athlete feedback becomes everything.

We ask the athlete to walk, jog, or even mimic their game-day movements while wearing the test socket. We observe posture, alignment, muscle response, and facial expressions. We listen carefully. Even a small hesitation in a movement can signal something is off.

The feedback loop is quick. Adjustments are made, sometimes digitally and sometimes by hand. The goal is to reach a point where the athlete forgets about the device — because that’s when the fit is right.

When it no longer feels like a piece of equipment, but instead feels like part of the body, we know we’ve succeeded.

Aligning for Power, Not Just Comfort

Comfort is essential — but in sports, it’s not enough. The prosthetic must be aligned for performance.

This means we study the athlete’s center of gravity. We check how the prosthetic lines up with their spine, hips, and other limb. We measure how much force is transferred from the ground through the device. If the alignment is even slightly off, it can throw the entire body out of rhythm.

A well-aligned sports prosthetic helps the athlete feel faster, more stable, and more confident in every move. It reduces wasted energy and increases power output. And most importantly, it supports the body in a way that prevents overuse and injury.

This is the part of fitment that’s often overlooked — but it’s the part that makes the biggest difference in high-level performance.

Athletes need to trust their body — completely. They need to know that when they leap, sprint, or turn, their prosthetic won’t hold them back or cause pain. This trust is not automatic. It’s built over time, through repeat use, and through the experience of a secure fit.

How Fitment Builds Athlete Confidence and Mental Strength

Trusting the Body Again

Athletes need to trust their body — completely. They need to know that when they leap, sprint, or turn, their prosthetic won’t hold them back or cause pain. This trust is not automatic. It’s built over time, through repeat use, and through the experience of a secure fit.

When a prosthetic fits well, the athlete feels grounded. Every movement feels clean and controlled. There are no surprises — no sudden slips or shocks. That sense of reliability is what allows the athlete to push harder, reach further, and go faster.

They stop thinking about their prosthetic. They start thinking about their goals.

Confidence in Competition

Sport is as much mental as it is physical. Confidence is often the edge that separates the winner from the runner-up. A poor-fitting prosthetic can slowly chip away at that confidence. It creates doubt — in movements, in training, and in performance under pressure.

But a perfectly fitted prosthetic can do the opposite. It becomes a source of confidence. A well-balanced stride. A solid stance. A strong grip. These small things send a signal to the brain: You are ready.

That mental state — calm, focused, and fearless — is where great performance lives.

Emotional Recovery Through Physical Precision

For athletes who’ve lost a limb, returning to their sport is a powerful form of healing. It helps them reconnect with who they are, and what they’re capable of. But that emotional recovery depends heavily on the body’s ability to cooperate.

If the prosthetic hurts or feels unstable, the emotional strain returns. It becomes a reminder of limitation. But if the fit is smooth, and the device performs well, it becomes a reminder of progress.

We’ve seen athletes light up after their first perfect sprint. Not because of speed. But because of what that moment meant. Fitment made that moment possible.

After limb loss, the body naturally changes how it moves. Muscles adapt. Balance shifts. The brain starts building new patterns to keep the person upright and moving. This process is even more complex for athletes, whose movements are faster, more forceful, and often more repetitive than the average person.

Retraining the Athlete: Why Precision Fitment Shapes Rehab Success

When Movement Patterns Change

After limb loss, the body naturally changes how it moves. Muscles adapt. Balance shifts. The brain starts building new patterns to keep the person upright and moving. This process is even more complex for athletes, whose movements are faster, more forceful, and often more repetitive than the average person.

Once a sports prosthetic is fitted, it’s not just about putting it on and walking out the door. The body has to learn how to move with the new device. This means retraining balance, posture, speed, timing, and control. It’s a demanding process — one that tests both body and mind.

But here’s where it gets critical: if the fitment isn’t right, the retraining doesn’t work. The body begins learning how to move around the prosthetic’s discomfort instead of through it.

Movements become unnatural. Some muscles overwork while others weaken. Over time, this leads to poor performance and, worse, avoidable injury.

Good rehabilitation can only begin with good fitment. Otherwise, the foundation is already cracked.

Gamified and Functional Rehab Only Works with a Good Fit

Many modern sports rehabilitation programs use game-like tasks to help athletes retrain specific movements. At Robobionics, for example, we support gamified rehab strategies that simulate real-world motions — like catching, sprinting, or jumping. These tools help rewire the brain and body connection, rebuilding athletic flow and rhythm.

But for these programs to work, the prosthetic must feel like a part of the athlete’s body. If the socket moves slightly with every step, the brain will hesitate.

If the grip doesn’t hold during resistance training, the athlete will limit their effort. Rehab tools can’t fix these issues. Only the fitment can.

When the prosthetic fits precisely, the rehab process becomes smoother, faster, and more effective. The athlete can focus on building strength and coordination instead of managing pain or slipping devices. Each repetition becomes a true step forward — not a workaround.

Mental Fatigue and the Risk of Plateaus

Precision fitment also plays a hidden role in managing mental fatigue during rehabilitation. When every movement feels wrong or causes friction, the athlete gets tired faster. Not just physically, but mentally. They lose motivation. The exercises feel harder. Progress slows.

This often leads to plateaus — periods where no improvement is seen, even with effort. These moments can be deeply frustrating for athletes who are used to pushing through challenges. A poorly fitting prosthetic turns what should be progress into struggle.

But when the fitment is exact, everything changes. Movements feel cleaner. Energy lasts longer. Rehab sessions become moments of growth instead of pain management. The mind stays clearer. The will stays stronger.

Fitment, then, becomes a key tool in avoiding burnout and pushing through those difficult middle stages of retraining.

Creating Long-Term Athletic Form

When an athlete first begins using a prosthetic, they’re not just learning how to move again — they’re creating a new normal. Whatever movements they repeat during training will eventually become automatic. This is known as motor memory, and once it sets in, it’s hard to change.

If the fitment isn’t right, that motor memory will be based on poor form. And poor form leads to inefficiency, instability, and strain. It also takes twice as long to fix later on.

That’s why we always say: don’t rush the fitment. Take the time to get it right at the beginning. Because that’s what shapes every movement that follows. A perfectly fitted sports prosthetic allows rehab to build strong, clean, repeatable form — the kind that supports performance for years, not just weeks.

This is one of the biggest differences between prosthetics for everyday life and prosthetics for sport. In sports, the details of movement matter so much more.

Every wrong angle is a missed opportunity. Every millimeter of imbalance can echo through the entire body. And that’s why the fit must be nothing less than exact.

Most athletes don’t compete inside a lab. They train and perform in real-world settings — hot weather, rainy fields, uneven ground, slippery courts, dusty tracks, and sometimes even high altitudes. The body must adjust. The mind must stay sharp. And the prosthetic? It has to keep up.

Adaptability Across Environments: Why Fitment Must Be Ready for Anything

Sports Don’t Happen in Perfect Conditions

Most athletes don’t compete inside a lab. They train and perform in real-world settings — hot weather, rainy fields, uneven ground, slippery courts, dusty tracks, and sometimes even high altitudes. The body must adjust. The mind must stay sharp. And the prosthetic? It has to keep up.

That’s why sports prosthetics are not just designed for power and speed. They also need to be built for resilience. They must perform under pressure, in conditions that aren’t always ideal.

But no matter how advanced the materials are — carbon fiber, titanium, silicone — the performance still depends on how well the prosthetic fits the body.

If the socket doesn’t hold firmly during a downhill run, if it shifts during a sudden sprint on wet grass, or if sweat causes internal movement, then performance suffers. Worse, the risk of a fall or injury skyrockets.

A perfectly fitted prosthetic adapts alongside the athlete. It doesn’t buckle under pressure. It doesn’t become a burden in extreme environments. It becomes a constant, no matter what the external conditions bring.

Weather and Sweat Management Depend on Fit

One of the most overlooked challenges in sports prosthetics is sweat. High temperatures and intense exertion mean the body heats up fast. The residual limb, now enclosed in a socket, gets even hotter.

Moisture builds up. And if the socket isn’t fitted properly, that moisture turns into slippage — sometimes even creating suction issues that make the prosthetic feel unstable.

Good fitment takes this into account. At Robobionics, we design sockets that not only hug the limb precisely but also allow for breathability and moisture escape.

This helps athletes stay focused and comfortable even when the heat is intense or the match runs long.

Precision fitment means there are no unintended gaps, no loose zones, and no sudden shifts when the limb starts sweating. It ensures the device remains as consistent on minute one as it does on minute sixty.

Terrain Changes Demand Seamless Transitions

An athlete might begin training on a smooth surface and end on an uneven trail. They might shift from indoor gyms to outdoor competitions. These transitions are part of sport — and the prosthetic needs to support them without missing a beat.

Fitment plays a crucial role here. A loose-fitting socket might feel manageable on flat ground, but the moment the terrain changes — with dips, inclines, or soft patches — that looseness becomes dangerous.

The limb may jostle, the grip may weaken, and reflex movements become harder to control.

Precise fitment allows for stability across surfaces. It creates a sense of rootedness, even when the ground beneath is unpredictable. This is especially important in sports like trail running, long jump, or field events where every landing has to be secure.

We’ve worked with athletes who train across city streets, village fields, forest trails, and beach sand. Their lives aren’t limited to one kind of environment. Neither should their prosthetics be.

Fitment That Supports Dynamic Adjustments

In some high-performance cases, athletes use adjustable components in their prosthetic systems — like shock absorbers, joint dampers, or carbon footplates with tunable stiffness.

These parts are great for enhancing performance in specific sports, but they only work well when the foundation socket is stable and secure.

If the base fit isn’t precise, those dynamic features won’t function properly. Adjusting tension won’t help if the limb moves inside the socket. The spring-back won’t fire correctly if alignment is off by even a degree.

And most dangerously, added features may misfire during impact or strain.

Precision fitment ensures that all other performance systems can work as intended. It’s the anchor that allows smart features to do their job, instead of being wasted or — worse — causing harm.

This is where technology meets anatomy. And it only works when the fitment process is taken seriously.

Conclusion

In sports, there are no shortcuts. Every move counts. Every second matters. And for athletes using prosthetics, the journey begins with something that’s often overlooked — fitment. It’s not just about comfort. It’s about control, safety, and confidence. It shapes how the body moves, how the mind performs, and how far the athlete can go.

At Robobionics, we’ve seen how a perfectly fitted sports prosthetic transforms everything. It turns hesitation into action. It prevents injury before it starts. And it gives athletes the freedom to focus on the game, not the gear.

Whether on the track, field, court, or trail, precision fitment is the foundation. It adapts to pressure, responds to terrain, and supports peak performance in every condition. That’s why, in the world of sports prosthetics, precision isn’t optional. It’s non-negotiable.

Leave a Comment

Your email address will not be published. Required fields are marked *

Partner With Us

REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.