Master the basics of gait training after amputation. Get tips on how to walk naturally with a prosthetic leg and improve balance, posture, and movement.

Gait Training 101: How to Walk Naturally with a Prosthetic Leg

Learning to walk again after an amputation is not just about putting one foot in front of the other. It’s a full-body process that takes time, patience, and the right kind of support. At Robobionics, we’ve worked with thousands of individuals across India, helping them regain balance, confidence, and control with their prosthetic limbs. And the first question most people ask us is: “Will I ever walk normally again?”

The answer is yes — absolutely. But there’s a process, and that process is called gait training.

Gait training means learning how to walk in a natural, smooth, and safe way with your prosthetic leg. It’s not something that happens overnight. It’s a skill. Like riding a bicycle or swimming, it comes with practice, guidance, and repetition. And once your body learns it, it remembers it.

Before you even take your first step with a prosthetic leg, there’s important work to be done. Gait training isn’t just about moving — it’s about preparing your body and mind to move differently. Your muscles, joints, and brain all need to adjust to a new way of walking. This can feel unusual at first, and that’s perfectly normal.

Getting Started with Gait Training

Preparing the Body and Mind

Before you even take your first step with a prosthetic leg, there’s important work to be done. Gait training isn’t just about moving — it’s about preparing your body and mind to move differently.

Your muscles, joints, and brain all need to adjust to a new way of walking. This can feel unusual at first, and that’s perfectly normal.

Your body needs time to build strength, especially in the muscles around your hips, thighs, and core. These areas support your balance and help move the prosthesis naturally.

Without strong support from these muscles, walking can feel awkward or uneven. That’s why physical therapy often begins with simple exercises — even before you start walking — to strengthen your foundation.

But just as important as the physical work is the mental side of recovery. Many people feel nervous, unsure, or even afraid when they first think about walking with a prosthesis.

These feelings are completely valid. Trust builds slowly. Confidence grows with each step. The more you practice, the more your brain adapts to the new movement. Over time, walking begins to feel smoother and more automatic.

Learning to Stand and Balance

The first part of gait training isn’t walking at all — it’s learning how to stand. Standing with a prosthetic leg feels different. The pressure is distributed in a new way.

The socket hugs your residual limb, and the artificial foot may not “feel” the ground the way your natural foot once did. You might not be able to rely on sensation to guide your balance — you have to look, feel, and think differently.

At this stage, your therapist will help you learn how to evenly shift your weight between your legs. You’ll practice standing upright, feet flat, shoulders relaxed, and head looking forward.

At first, you may use parallel bars for support. These bars allow you to safely explore how your body reacts when weight is placed on the prosthetic leg.

You might notice that you tend to lean to one side, or hesitate to fully load your prosthetic side. This is a natural reaction — your brain is still learning to trust the new limb. Through practice, you’ll gradually begin to correct these habits and find your center.

Standing balance is also important because it lays the groundwork for walking. Before your body can move forward, it needs to feel stable in place.

Once you can comfortably shift your weight and stand without fear, you’re ready to take your first step.

The First Steps: Parallel Bars and Supervised Walking

Your first steps with a prosthetic leg will usually happen within parallel bars. These bars are not just for safety — they help guide your movement and let you focus on coordination.

You’ll be encouraged to look forward, keep your shoulders level, and move both legs as evenly as possible.

The most important lesson in this stage is weight transfer. Each time you step, you shift your body weight from one side to the other. With a natural leg, this happens automatically.

But with a prosthetic leg, you have to consciously train this pattern. You learn to roll your foot from heel to toe, keep your hips level, and take even strides.

At first, the steps may feel short and stiff. That’s okay. What matters is consistency and rhythm. Over time, your steps will become smoother and more natural.

You’ll learn to trust the leg, feel the ground through your movement, and walk without watching every step.

Your therapist may also help you adjust your posture. Some people hunch forward or tilt their hips without realizing it.

These small imbalances can lead to discomfort or long-term problems. With gentle corrections and practice, your body will learn a more efficient way to move.

Training the Core and Upper Body

Walking with a prosthetic leg is a full-body activity. It’s not just about the legs — your core, back, and even your arms all play a role in your gait. That’s why part of gait training includes strengthening the core and improving posture.

Your core muscles — especially your abdominal and lower back muscles — help keep you upright and balanced. They prevent swaying, stumbling, or overcompensating. If your core is weak, your gait may look uneven or feel tiring.

You’ll also learn how to use your arms naturally. Your arms swing as you walk, helping with rhythm and balance. If one arm stays still while the other swings, your walk may look stiff. Part of gait training includes re-learning this rhythm, so your entire body moves as one unit.

Simple exercises like standing marches, mini-squats, or arm swings can help retrain these patterns. Even activities like sitting tall, tightening your stomach muscles, and practicing deep breathing can help build a stronger base for walking.

Understanding the Role of the Prosthetic Leg

Every prosthetic leg works differently. Some are basic mechanical limbs, while others have advanced microprocessor-controlled joints. Regardless of the technology, the leg is designed to work with your movement — not against it.

A big part of gait training is learning how your specific prosthesis behaves. How does it respond when you put pressure on it? How does it move when you swing it forward? Does it feel different on stairs or ramps?

Your therapist will help you understand how to “read” your prosthesis. You’ll learn the timing of the steps, how to feel the heel strike, and how to move through the toe-off. With each session, your awareness improves, and your steps become more automatic.

When you first begin walking with a prosthetic leg, your body may try to take shortcuts. It wants to protect you from discomfort, so it often develops habits that feel easier in the moment — like leaning heavily on the sound leg, taking uneven steps, or dragging the prosthetic side. These habits may work in the short term, but if they stick around too long, they can lead to long-term issues like back pain, joint stress, or balance problems.

Building Natural Walking Patterns

Breaking Old Habits

When you first begin walking with a prosthetic leg, your body may try to take shortcuts. It wants to protect you from discomfort, so it often develops habits that feel easier in the moment — like leaning heavily on the sound leg, taking uneven steps, or dragging the prosthetic side.

These habits may work in the short term, but if they stick around too long, they can lead to long-term issues like back pain, joint stress, or balance problems.

That’s why one of the biggest goals in gait training is to break these habits early. The sooner you focus on balance, symmetry, and correct movement, the faster your body will adjust and the better your walking will become.

Your therapist will often point out small things — like if your step is shorter on one side or if your knee stays stiff. These gentle corrections help your body remember how to move in a way that feels natural and looks natural too.

The good news is that the body is incredibly adaptable. With practice and consistency, even deeply rooted habits can change. The key is to keep practicing with purpose — not just walking, but walking with attention.

Practicing at Home: Keeping Progress Going

Once you’ve learned the basics in therapy, much of your progress will depend on what you do outside the clinic. Practicing at home is where gait training really becomes part of your daily life. You don’t need a gym or fancy equipment — just a safe space, good lighting, and a willingness to take small steps often.

Start by creating a routine. Choose times during the day when you can walk with focus — not while rushing or distracted. Begin on flat, even surfaces. If possible, walk in front of a mirror to see how your body is moving. Are your shoulders even? Are your steps the same length? Are you looking ahead, not down?

Practicing barefoot is not usually advised when using a prosthesis, but wearing a thin, supportive shoe can help you feel more stable. Avoid walking in socks alone — it’s easy to slip.

You can also set small goals. Try walking across the room without stopping. Then try a full lap around your home. Over time, challenge yourself with turns, starts and stops, and longer walks. Each step is a step forward.

Managing Uneven Ground and Real-World Challenges

Walking indoors on flat ground is one thing. But the real world isn’t always smooth. You’ll need to navigate curbs, slopes, rough pavement, and sometimes even sand or grass. This part of gait training takes patience — and courage.

Your prosthetist and therapist will help you prepare for these real-life challenges. You’ll learn how to place your prosthetic foot on a slope without slipping, how to handle uneven terrain, and how to recover if you lose balance. It’s about building trust in the limb, one surface at a time.

One trick that helps is to slow down and scan the path ahead. Instead of reacting to the ground as you go, train your eyes to spot changes in texture, slope, or level. With time, your body will learn how to adjust automatically — but in the early days, awareness is your best tool.

You’ll also work on strengthening your reflexes. Your body needs to react quickly if you trip or stumble. Practicing balance exercises, side steps, and slight changes in direction helps improve your response time and keeps you safe when surprises come your way.

Adapting to Stairs, Ramps, and Elevation

Climbing stairs or ramps with a prosthetic leg is often seen as a major milestone. It requires more control, more strength, and a clear sense of how your body is aligned. And while it may feel daunting at first, it becomes easier with practice and technique.

In the beginning, many people use the sound leg to lead when going up, and the prosthetic leg to lead when going down. This method helps keep balance and avoid overloading the prosthetic side. As you gain confidence and strength, you may begin to use both legs more evenly — depending on the type of prosthesis you have.

Using handrails is helpful. They’re not a sign of weakness — they’re a smart way to stay safe while your body adjusts. Your therapist may teach you how to shift your center of gravity, how to keep your steps short and controlled, and how to pause when needed without losing balance.

Steep ramps can feel especially tricky because they challenge your ability to maintain a smooth stride. You’ll learn how to distribute weight evenly, keep your steps soft and flat, and avoid leaning forward too much — all while keeping a steady pace.

As you master these skills, your confidence builds. And with confidence comes more independence.

Once you’ve gotten used to walking with your prosthesis, you’ll notice that some days feel better than others. That’s normal. Your residual limb, muscles, and even your energy levels will change slightly from day to day. What’s important is learning how to listen to your body.

Fine-Tuning Your Gait for Long-Term Comfort and Confidence

Listening to Your Body

Once you’ve gotten used to walking with your prosthesis, you’ll notice that some days feel better than others. That’s normal. Your residual limb, muscles, and even your energy levels will change slightly from day to day. What’s important is learning how to listen to your body.

If you start to feel discomfort, don’t ignore it. Discomfort might be your body’s way of saying that your prosthesis needs adjusting or that a certain walking habit is putting strain on your joints.

For example, if you notice soreness in your lower back or hip after walking, it could be a sign that your gait is off-balance or that your stride is uneven. These issues are fixable — but only if you pay attention early.

You might also feel fatigue in unexpected places. Walking with a prosthesis takes effort, especially in the beginning. Your sound leg might start to feel tired or overworked because it’s doing more than its fair share. That’s a cue to slow down, rest, and ask your therapist if your gait needs a small tweak.

Tracking how you feel — either mentally or with a few notes — helps you catch patterns. If something keeps showing up, like pain, rubbing, or imbalance, it’s worth sharing with your care team.

Small changes to your socket, alignment, or walking style can make a big difference in how you feel every day.

Working with Your Prosthetist Over Time

Your prosthetic leg is not a one-time solution. It changes with you. As your limb shrinks, your muscles strengthen, or your lifestyle shifts, your prosthesis may need adjustments. That’s why staying connected to your prosthetist is so important.

Think of your prosthetist as a partner in your mobility. They don’t just provide the leg — they help it fit your life.

Whether you want to walk farther, work longer hours, play with your children, or climb stairs with more ease, they can help fine-tune your prosthesis to support those goals.

Over time, your socket might feel loose, your liner might wear out, or your foot may need upgrading. These aren’t signs of failure — they’re part of growth. As you improve, your equipment needs to keep up. That’s why regular check-ups, even once you’re walking well, are a smart part of long-term success.

If you ever feel like your gait is getting worse, your balance is changing, or you’ve developed new pain, your prosthetist should be your first call. A few small changes can reset your comfort and help you keep moving forward.

Returning to Everyday Activities

Walking with a prosthetic leg isn’t just about therapy rooms and parallel bars. The real goal is returning to your life — going to work, walking to the market, playing with your kids, climbing into a bus, or attending a social event without fear or limitation.

Once your gait is stable and your confidence is growing, the next challenge is building endurance. Start small. Walk longer distances. Take different routes. Add gentle inclines or varied surfaces. As you build stamina, you’ll notice walking becomes more automatic and less tiring.

You’ll also begin to reintegrate movement into things like housework, shopping, and navigating crowds. These everyday tasks ask your body to move naturally — to stop, turn, change pace, or adjust on the fly. Practicing in real environments is a powerful way to reinforce your training.

That said, some movements may take more time to feel natural again. Don’t rush. You may walk more slowly at first, or need breaks. The key is to stay consistent and stay positive. Every activity you return to is a win.

And if you’re ever unsure about whether something is safe or how to do it better, ask your physical therapist or prosthetist. There’s always a technique, a tip, or a small adjustment that can make things easier.

Walking with Pride

One of the most meaningful parts of gait training is the shift from self-consciousness to self-confidence. At first, many people feel nervous about how they look when they walk.

They may feel that their gait looks unnatural, or worry that others will stare. But as your steps become smoother and your confidence builds, those thoughts begin to fade.

Instead of focusing on what’s missing, you begin to focus on what’s possible. You’re walking. You’re moving. You’re living. And with every step, you’re proving that life after amputation is full of strength, independence, and motion.

You don’t need to walk perfectly. You just need to walk in a way that’s right for you — safe, comfortable, and confident. The rest comes with time.

One of the most effective ways to improve how you walk with a prosthetic leg is to see how you’re walking. While your therapist can guide and correct you, your brain learns faster when it has visual feedback — this is where mirrors and videos become powerful tools in gait training.

The Role of Mirror Feedback and Video Analysis in Gait Training

Seeing Yourself to Correct Yourself

One of the most effective ways to improve how you walk with a prosthetic leg is to see how you’re walking. While your therapist can guide and correct you, your brain learns faster when it has visual feedback — this is where mirrors and videos become powerful tools in gait training.

When you walk, you can’t always feel if your hips are tilted, if your stride is uneven, or if your head is dropping forward. You might be favoring one side without realizing it. But when you see yourself from the outside, those little imbalances become clear. And once you see them, you can start to correct them.

That’s why many rehabilitation centers — and even some at-home routines — use mirrors during training.

Standing or walking in front of a full-length mirror helps you check your posture, monitor the height of your steps, and observe how your arms move. It gives you a real-time reference, and your brain begins to link what it feels like to walk evenly with what it looks like. That connection speeds up learning and helps new habits stick.

Using Mobile Video for Progress Tracking

If you don’t have access to a mirror, a smartphone can be just as useful — sometimes even more so. Recording short clips of your walk, from the front, side, and back, allows you to study your movement and track changes over time.

You don’t need any special equipment. A simple phone camera and a friend or family member to record are all it takes.

Watching your gait videos — especially in slow motion — helps you notice things that go unnoticed in real time. You can see if one foot lifts higher, if your shoulders sway, or if your step lengths don’t match. It’s like having a coach in your pocket.

This method is also excellent for motivation. Early in recovery, it’s easy to feel like progress is slow. But when you compare a video from week one to a video from week four, the difference is often dramatic. Your posture improves. Your stride becomes smoother. Your confidence is visible.

These visual comparisons can be shared with your therapist or prosthetist too. They offer valuable insights, especially when in-person visits are limited. Your team can spot patterns, suggest improvements, or make adjustments based on what they see.

Building Self-Awareness Through Visualization

Another benefit of mirrors and videos is that they help build something called motor awareness. This is your brain’s ability to understand how your body moves — not just in theory, but in space and in motion.

With a prosthetic leg, motor awareness needs to be re-trained because your brain is now dealing with a different kind of feedback from your body.

When you watch yourself walk and visualize improvements, you activate parts of the brain that are responsible for motor learning.

This is why elite athletes often use video analysis and mental rehearsal — the brain responds to imagined movement in similar ways to real movement.

So if you imagine yourself walking evenly, with a steady rhythm and relaxed shoulders, your brain starts to program that movement. Then, when you physically try it, the action feels more familiar. Visualization isn’t a replacement for practice — but it makes your practice smarter.

Even sitting down in a quiet space and picturing yourself walking with ease can support your physical training. It’s a small habit that can lead to better results.

Making Feedback a Habit

The goal isn’t to become obsessed with how you walk — it’s to become aware. Watching a video or checking the mirror once a day for a few minutes can be enough. You don’t need to correct everything at once.

Choose one focus point — maybe your stride length or how your arms swing — and work on that. Over time, your movements will adjust naturally, without overthinking.

Eventually, your body learns to walk in a smoother, more balanced way — and your brain learns to trust it.

For someone using a prosthetic leg, every detail counts — and one of the most overlooked details is footwear. The shoes you wear directly affect how your prosthetic foot responds, how your body balances, and how your gait feels with every step. Unlike with a natural foot, where your body adjusts automatically to different shoe types, a prosthetic limb depends on consistency.

The Impact of Footwear and Surface Choice on Prosthetic Gait Success

Why Footwear Matters More Than You Think

For someone using a prosthetic leg, every detail counts — and one of the most overlooked details is footwear.

The shoes you wear directly affect how your prosthetic foot responds, how your body balances, and how your gait feels with every step.

Unlike with a natural foot, where your body adjusts automatically to different shoe types, a prosthetic limb depends on consistency.

Most prosthetic feet are aligned based on the height and heel of a specific type of shoe. If you suddenly switch to a flatter shoe or a higher heel, the entire alignment of your gait can shift.

That can lead to imbalance, joint strain, or even discomfort in your back, hips, or knees. In some cases, the prosthetic knee might not function correctly if the angle is off, making walking unsafe.

That’s why your prosthetist often recommends starting with one reliable, supportive pair of shoes — and sticking with them during the early stages of gait training.

These shoes should offer good cushioning, a stable base, and most importantly, a heel height that matches the alignment of your prosthetic leg.

Once you’re walking smoothly and have more experience, you can explore other footwear, but each change should be made thoughtfully and, ideally, under guidance.

Matching the Shoe to the Foot — Literally

What many people don’t realize is that prosthetic feet don’t flex and adjust the same way a biological foot does. That means your shoes become the final point of ground contact — they take on a bigger role in helping you walk smoothly.

A shoe that’s too stiff may make your step feel jerky. A soft or unsupportive shoe might make your foot feel unstable.

And certain soles — like thin sandals or worn-out slippers — can create dangerous traction issues, especially on slick or uneven floors. You may not feel the slipping through your foot, but your body reacts as if it’s losing control.

That’s why structured walking shoes, often with a strong heel counter and a firm midsole, tend to be recommended for new prosthesis users.

These shoes give predictable responses, making it easier for your brain and body to sync with the prosthetic leg.

Once your gait stabilizes and your walking improves, you’ll gain the flexibility to explore lighter shoes, sport-specific footwear, or more fashionable options, but always with the mindset that function must come before style — at least during early training.

Walking Surfaces: Flat Isn’t Always Easy

Just like footwear, the surface you walk on can change how your prosthetic leg performs. Many people assume flat ground is always the safest and easiest — and while that’s partly true, some flat surfaces create their own problems.

For example, highly polished floors like marble or ceramic tile can become slippery, especially when wet. These surfaces don’t provide the same “feedback” as rougher ones, making it harder to trust each step.

On the other hand, uneven terrain like brick paths, grassy areas, or slopes adds a challenge — but also teaches your body how to react and adjust.

During gait training, it’s good to expose yourself gradually to a variety of surfaces. Start with controlled environments like indoor floors or level sidewalks.

As your confidence grows, introduce gentle inclines, ramps, and textured surfaces like mats or rubber flooring. This helps your body learn how to adjust your stride, shift your weight correctly, and avoid tripping.

Walking outside also exposes you to real-world challenges like curbs, cracks, and unexpected objects in your path. These moments aren’t setbacks — they’re valuable learning opportunities that teach you how to be adaptive and alert without fear.

Tips for a Safer Walking Environment

Your walking success isn’t just about your body and prosthesis — it’s also about the space around you. Especially in the early stages of gait training, modifying your home or work environment can make a big difference.

Avoid loose rugs or mats that could catch the edge of your prosthetic foot. Keep walkways well-lit so you can see changes in the floor surface clearly.

Make sure there are sturdy surfaces nearby — like counters or railings — that you can use for balance if needed. And consider using a chair with arms to help with sitting and standing more easily as you strengthen your leg.

When walking in public spaces, give yourself extra time and don’t hesitate to pause. If you’re using public transportation, stand where you can hold onto a stable surface.

Small changes in how you move through the world can boost your confidence, keep you safer, and help you continue gait training outside the clinic — which is where the real progress happens.

Most people don’t realize that walking is deeply tied to emotion. The rhythm of your steps, the sway of your arms, the way your head moves — all of it is connected to how you feel. Think about how people walk when they’re happy: upright posture, relaxed arms, steady pace. Now think of someone who’s sad or scared — slower steps, hunched shoulders, looking down.

Emotional Memory and Walking: Rewiring the Brain After Amputation

How Movement and Emotion Are Linked

Most people don’t realize that walking is deeply tied to emotion. The rhythm of your steps, the sway of your arms, the way your head moves — all of it is connected to how you feel.

Think about how people walk when they’re happy: upright posture, relaxed arms, steady pace. Now think of someone who’s sad or scared — slower steps, hunched shoulders, looking down.

After an amputation, walking changes. But it’s not just the body that feels different — it’s the emotions too. Many people find that walking no longer feels natural or “like themselves.” That sense of disconnection can create hesitation, fear, and frustration.

And if those feelings continue, they can slow down recovery — not because the body isn’t ready, but because the mind is holding back.

That’s why gait training isn’t only physical. It’s emotional training too. You’re not just learning to move your body differently — you’re rewriting the emotional memory of how walking feels. And that process takes compassion, self-awareness, and a bit of patience.

Rebuilding Confidence Step by Step

Each time you take a step with your prosthetic leg, your brain is forming new patterns. These patterns tell your muscles how to move and your nervous system how to respond.

But what also gets stored in these patterns is how you feel while you’re walking. If you feel fearful, tense, or insecure, those emotions can attach themselves to your movement. Over time, they might make walking feel like a burden, rather than a freedom.

But the opposite is also true. When you walk with intention — calm, focused, even hopeful — your brain begins to connect those emotions to your movement. You start to build a memory that says, “I can do this. I’m strong. I’m safe.”

That’s why it’s so important to walk in environments that make you feel supported. Working with a therapist who encourages you, training in a space where you don’t feel watched or judged, and celebrating small wins with loved ones — all of these shape how your body and brain store the memory of walking.

Confidence doesn’t come all at once. It arrives in quiet moments: the first time you walk across the room without pausing, the first time someone says, “You’re walking better,” or the first time you realize you haven’t thought about your steps for a whole minute. Those are milestones worth noticing.

Movement as a Form of Self-Identity

Walking is more than transportation. It’s expression. It’s part of how we carry ourselves through the world — quite literally. After limb loss, people often struggle with identity. “Will I still feel like me?” “Will I move the same way?” These are real, heavy questions.

Gait training helps answer them — not just by restoring function, but by restoring presence. When you walk with your prosthesis, you’re reclaiming your space in the world. You’re saying, “I’m here. I’m moving forward.”

As your walk becomes smoother, you’ll start to feel more like yourself again. You’ll stop noticing the sound of your prosthetic foot. You’ll walk into a room and forget that you once doubted this moment. And slowly, movement becomes part of your self-image again — not something broken, but something rebuilt.

Some people even describe walking again as a moment of rebirth. They remember their first confident walk not as the day they used a prosthetic leg, but as the day they took their life back.

Encouraging Emotional Resilience Through Routine

Your emotions will not be the same every day. Some days will be easy. Others will be frustrating. There may be moments when you question whether it’s all worth it. That’s okay. That’s human.

The key is routine. Routine builds resilience. When you commit to daily gait practice — even for just a few minutes — you’re showing up for yourself. You’re telling your brain and your heart that movement matters, that your future matters.

On days when motivation is low, return to basics. Do one short walk. Celebrate one smooth step. Remind yourself of how far you’ve come. And if you need support — from a friend, a mentor, a support group, or a therapist — reach out. You don’t have to rebuild alone.

Conclusion

Learning to walk again with a prosthetic leg is not just about movement — it’s about reclaiming your freedom. It’s about standing taller each day, not just in body but in spirit. Gait training is the bridge between surgery and independence, between fear and confidence, between surviving and truly living.

At Robobionics, we’ve walked this path with people from every corner of India — young, old, rural, urban, each with their own story. And what we’ve learned is this: every person’s gait is as unique as their fingerprint. There is no one-size-fits-all. What matters is finding your rhythm. Your pace. Your stride. And doing it with care, attention, and pride.

From the first shaky steps in parallel bars to walking confidently across a busy street, this journey takes patience. It takes strength. But most of all, it takes belief — belief that your body can adapt, and belief that your life isn’t defined by what you’ve lost, but by what you’re rebuilding.

So walk tall. Walk steady. Walk knowing that each step is a celebration of what’s possible. And when you’re ready, we’ll be here — cheering you on, every step of the way.

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Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

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The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

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In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
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The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
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We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

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You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

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We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

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TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.