Uncover the science behind grip modes in modern prosthetics and how they adapt to everyday tasks with natural, seamless movements.

How Grip Modes Work in Modern Prosthetic Hands

Modern prosthetic hands have become more than just tools — they’re functional, adaptable, and smart. At the core of this advancement is something called “grip modes.” These aren’t just mechanical movements. They’re intuitive patterns of motion that mimic the natural ways human hands grasp, pinch, and hold. From lifting a heavy grocery bag to buttoning a shirt, grip modes make it all possible.

This article breaks down how grip modes function, why they matter, and what really goes into making them work in real life. We’ll go deep — in plain, simple language — so that by the end, you’ll understand exactly how today’s prosthetic hands are changing lives, one grip at a time.

Grip modes in prosthetic hands refer to pre-programmed finger and thumb movements designed to mimic natural human hand positions. Think about how your own hand knows when to squeeze, pinch, or rest. You don’t consciously think about how each finger should move. Your brain handles that instantly. In prosthetic hands, these same actions are recreated using motors, algorithms, and muscle signals.

What Are Grip Modes?

The Basics Behind a Seemingly Simple Movement

Grip modes in prosthetic hands refer to pre-programmed finger and thumb movements designed to mimic natural human hand positions. Think about how your own hand knows when to squeeze, pinch, or rest.

You don’t consciously think about how each finger should move. Your brain handles that instantly. In prosthetic hands, these same actions are recreated using motors, algorithms, and muscle signals.

Each grip mode in a modern bionic hand is optimized for a different daily task. For example, the power grip wraps all fingers tightly around an object — ideal for lifting a heavy object.

The pinch grip brings the thumb and index finger together — useful for picking up a coin or threading a needle. The tripod grip, involving the thumb, index, and middle fingers, is great for holding a pen or spoon.

Then there’s the key grip, where the thumb is pressed against the side of the index finger — perfect for holding thin, flat items like ID cards or house keys.

But grip modes don’t stop at mimicking function. They offer something much more powerful: control. These preset grips allow users to respond to their environment in a way that feels natural.

Instead of struggling with a rigid prosthetic hand, users can adapt fluidly to different tasks.

Another benefit is safety. With proper grip control, users can hold delicate items like glass cups or eggs without crushing them. The hand understands how much force is needed, and that intelligence is built into each grip mode.

The goal of every prosthetic developer — including us at Robobionics — is to make the user feel like their artificial hand is truly a part of their body. Grip modes are what make that possible.

They transform a mechanical device into a responsive, useful, human-like hand that adjusts to real-world situations.

By combining biomechanics, user-friendly design, and smart software, grip modes help users do more with less effort. It’s not just about movement — it’s about independence.

One of the most fascinating parts of modern prosthetic hands is how they actually switch between grip modes. How does a user tell their prosthesis to go from a power grip to a pinch grip? It’s not magic — it’s muscle.

How Prosthetic Hands Switch Between Grip Modes

From Muscle Signals to Digital Decisions

One of the most fascinating parts of modern prosthetic hands is how they actually switch between grip modes. How does a user tell their prosthesis to go from a power grip to a pinch grip? It’s not magic — it’s muscle.

Most advanced prosthetic hands today are myoelectric. This means they use tiny sensors inside the prosthetic socket that detect electrical signals from the user’s muscles.

When a user tenses specific muscles — often in their residual limb — those sensors pick up the signal, which is then processed by the hand’s internal computer. The prosthesis interprets this signal and responds by activating a specific grip mode.

Let’s say a user wants to hold a coffee mug. They might contract their forearm muscle in a certain pattern, which the sensors recognize as a cue for the power grip.

Once that signal is registered, the hand closes all fingers in unison around the mug, just like a natural hand would. If they later want to tap on a phone screen, another muscle pattern might trigger a switch to the tripod grip, which aligns the fingers accordingly.

Some prosthetic hands go a step further with pattern recognition systems. These systems don’t just rely on basic muscle contractions.

Instead, they analyze the entire pattern of electrical signals — taking into account their speed, strength, and direction. This helps the prosthesis make smarter decisions. It’s like going from a remote-controlled car to a self-driving one.

Another method is gesture-based switching. In this system, a user might double-tap the side of the prosthetic or move their limb in a specific way to cycle through grip modes.

It’s subtle, easy, and doesn’t require high muscle control — which is especially useful for new amputees still adjusting to their prosthesis.

Some hands even include Bluetooth connectivity, allowing users to select grip modes via a mobile app. This offers a level of customization and fine-tuning that’s ideal for users who want to adjust speed, grip force, or even teach the prosthesis new movements.

In short, switching grip modes isn’t just about pressing buttons or flipping switches. It’s about building intuitive, fast, and safe pathways between user intent and robotic action. The more natural that process feels, the better the outcome for the user.

Why Multiple Grip Modes Matter in Everyday Life

Function, Freedom, and Fluidity

Imagine starting your day. You brush your teeth, tie your shoelaces, eat breakfast, check your phone, and unlock the front door. All of these activities involve different hand movements — and therefore, different grip modes.

Without the ability to switch between them, a prosthetic hand becomes limited, even frustrating.

Grip modes turn a prosthetic into a real working hand. They restore function in a way that’s adaptable and personalized. For example, if you’re trying to button a shirt, you’ll need precision and control — a tripod or pinch grip helps here. But if you’re picking up a shopping bag, you’ll want the strength of a power grip.

One of the most overlooked benefits of multiple grip modes is independence. A person can go from eating to working on a laptop, then open a car door, all without asking someone else for help.

That sense of freedom is priceless. It improves not only physical ability but also mental well-being and confidence.

Even social situations are easier. A natural-looking handshake is possible with a relaxed or open grip mode. Picking up a child without squeezing too hard is achievable with adaptive grip strength.

Holding a microphone during a presentation or using a stylus to sign a form — all made possible by just the right grip.

Modern prosthetic hands can store up to 10 or more grip patterns, each one designed for specific real-life scenarios. And what’s even more exciting? These modes can often be programmed or adjusted based on user preference.

Over time, the prosthetic becomes more in tune with the individual — learning their habits and adapting accordingly.

At Robobionics, our goal is to offer prosthetic solutions that don’t just “work” — they integrate seamlessly into everyday life. That’s why we focus so heavily on refining grip modes for comfort, utility, and speed. Because every second saved struggling with your hand is a second gained in living fully.

Let’s peek behind the curtain. What makes grip modes technically possible inside the hand?

Inside the Technology That Makes It All Happen

Motors, Sensors, and Smart Engineering

Let’s peek behind the curtain. What makes grip modes technically possible inside the hand?

First, there are motors — one for each finger in advanced prosthetic hands. These tiny motors move independently to allow for detailed movements. They don’t just open and close.

They bend at different joints and angles, mimicking the biomechanics of a natural hand. This is called independent digit articulation, and it’s what allows the hand to shape itself differently for each grip.

Next comes the sensor system. These sensors do more than just read muscle signals. Some measure pressure — allowing the hand to “feel” how hard it’s holding something.

Others detect motion and position to ensure the fingers are aligned properly. In some cutting-edge models, you’ll even find tactile sensors that mimic a sense of touch. That way, the hand can adjust in real time if an object begins to slip.

All this data feeds into a central processor, often called the hand’s firmware or control unit. This is like the brain of the prosthetic. It decides which motor to activate, how fast, and how far. When a grip mode is selected, the firmware activates a specific pattern of movements and pressure levels — like a musician following sheet music.

The final piece is the power system. Advanced prosthetics are battery-powered, and engineers carefully balance energy use to get maximum life without compromising performance. Some hands even include energy-saving modes for when you’re resting.

The structure of the hand itself is also key. Lightweight but durable materials like carbon fiber and silicone offer a natural appearance and feel. The joints are designed for smooth transitions between grips — no jerky movements, no mechanical noise.

What results is a piece of technology that doesn’t feel robotic — it feels human. And that’s the ultimate goal.

Training, Learning, and Living With Grip Modes

From First Fit to Everyday Confidence

Learning to use grip modes effectively doesn’t happen overnight. It’s a journey — but one that leads to independence and control.

When a user first gets their prosthetic hand, they go through a training phase. This usually involves working closely with a prosthetist, who customizes the grip modes to the user’s needs. Together, they test different muscle signals, adjust grip sensitivity, and build muscle memory.

The user might start with basic exercises: open and close the hand, hold a sponge, lift a pencil. Over time, they try more complex tasks like tying shoelaces or using cutlery. This is where repetition becomes key. The more they practice, the more natural the grip changes become.

Many prosthetic manufacturers — including Robobionics — offer mobile apps and visual guides to support this learning process. Some even use augmented reality training tools that provide feedback in real time. Others include games that reward progress, helping users build confidence while having fun.

But learning isn’t just about motion. It’s about trusting the technology. Users often report feeling anxious during early days — worried the grip will fail or the hand will drop something.

Over time, as the hand proves itself reliable, those fears fade. It becomes second nature to reach for a fork, grab a phone, or shake someone’s hand.

One important note: training isn’t one-size-fits-all. A child learning to use a prosthetic for school will have different needs than an adult who works with tools. That’s why customization is key. Every grip mode should reflect the user’s lifestyle, priorities, and daily challenges.

In the end, a well-trained user with a properly fitted prosthetic hand and refined grip modes isn’t just functioning — they’re thriving.

One of the biggest myths about prosthetic hands is that once you receive one, you're stuck with the default settings. The truth is, modern prosthetic technology — especially when it comes to grip modes — is highly customizable. That’s not just a nice-to-have feature. It’s a necessity.

Customizing Grip Modes for Individual Lifestyles

Tailoring Technology to Real People’s Needs

One of the biggest myths about prosthetic hands is that once you receive one, you’re stuck with the default settings. The truth is, modern prosthetic technology — especially when it comes to grip modes — is highly customizable. That’s not just a nice-to-have feature. It’s a necessity.

Why? Because no two prosthetic users live the same life.

Take, for instance, a corporate executive who spends much of the day typing, handling documents, shaking hands, or holding presentation clickers. Their most-used grip modes might include the tripod grip, key grip, and open palm.

Compare that to someone who works in a garage, regularly using tools or carrying heavy items. They’d rely more on the power grip, hook grip, and lateral pinch.

Then there are artists, musicians, chefs, fitness coaches, or elderly individuals with very different priorities. The key is this: a prosthetic hand should work for the person, not the other way around.

Most advanced prosthetic hands — including those developed here at Robobionics — allow grip modes to be:

  • Re-ordered based on which ones are used most often.
  • Renamed or color-coded in the companion app to make switching easier.
  • Re-tuned to adjust speed, grip strength, and finger delay based on personal comfort.
  • Deactivated if some modes aren’t needed at all.

This level of personalization makes a huge difference in adoption and satisfaction. A prosthetic user who can quickly access their most-used grips without unnecessary cycling is more likely to use the hand consistently — and confidently.

Customization also extends to sensitivity. Some users have strong residual limb muscle control and can trigger grip changes easily. Others — especially new amputees — might need softer thresholds. Adjusting this can prevent accidental mode switching or delay in reaction time.

There’s also the question of hand dominance. If someone has lost their dominant hand, their prosthesis might need more complex grips and faster reaction times. If it’s the non-dominant hand, simpler functionality might be preferred.

Ultimately, the best prosthetic hands are those that can adapt. With software updates, modular settings, and responsive design, grip modes are no longer static features. They evolve with the user — adjusting to new careers, injuries, hobbies, or health changes.

This is why, at Robobionics, we work closely with every client post-fitting — not just during the initial setup. Because real life isn’t static, and neither should your grip system be.

Common Challenges with Grip Modes — And How to Overcome Them

Real Problems, Real Solutions

Despite their incredible potential, grip modes don’t come without hurdles. As with any piece of smart technology, users can face friction in the early days — both physically and emotionally. The good news is: these problems are solvable, especially with the right support and mindset.

1. Accidental Mode Switching
One of the most common issues new users face is accidentally switching grip modes. This can happen if the prosthetic is overly sensitive to muscle signals or if the user hasn’t yet learned precise muscle control. Picture someone holding a fragile object like a wine glass, only to feel the grip tightening unexpectedly. It can be frustrating — or even dangerous.

The solution lies in adjusting sensor thresholds and training the muscle pathways more intentionally. Most prosthetists can recalibrate the hand to recognize only stronger, more deliberate contractions. Over time, users also learn to “relax” their residual limb muscles better, avoiding unintended cues.

2. Limited Memory for Grip Combinations
Some users feel overwhelmed by the number of grip modes available, or find it hard to remember how to trigger each one. This is especially true for those using gesture or position-based switching systems.

The fix? Simplify the grip menu. Instead of using ten modes, start with just three or four that match the most common tasks. Once those feel second nature, gradually add more. Additionally, apps often provide visual previews of each grip, allowing users to practice mentally before applying them in real life.

3. Grip Lag or Delay
Another concern is grip lag — when the hand takes a second too long to switch or respond. This can throw off timing, especially during fast-paced tasks like sports or work.

Grip lag can often be resolved through firmware updates, recalibrating motor speeds, or ensuring the battery is in peak condition. High-end prosthetic hands may also have a “quick mode” that cuts transition time.

4. Muscle Fatigue
Repeatedly activating grip modes using muscle contractions can cause fatigue, especially during long use. This can be discouraging for new users.

To manage this, clinicians often suggest combining physical therapy with rest cycling — alternating tasks between hands when possible. Gradual build-up of strength and endurance also improves stamina. In cases where muscle fatigue persists, gesture-based switching or Bluetooth app controls can reduce physical strain.

5. Social Self-Consciousness
Believe it or not, one of the biggest emotional challenges is fear of being stared at while switching grips. Some users worry they’ll fumble in public or draw attention.

This is why practice matters. With time, grip changes become fluid and subtle. Today’s prosthetics are quiet, responsive, and discreet. The more familiar a user is with their hand, the more natural they look — and feel — while using it.

India’s prosthetic landscape has made incredible strides over the past decade — and grip modes are becoming more accessible than ever. Yet, public awareness and affordability still vary by region.

Prosthetic Hand Grip Modes in India: The Current Landscape

What Users Need to Know

India’s prosthetic landscape has made incredible strides over the past decade — and grip modes are becoming more accessible than ever. Yet, public awareness and affordability still vary by region.

In major cities like Delhi, Mumbai, Bengaluru, and Hyderabad, patients have access to world-class prosthetic centers equipped with multi-articulating hand systems. These devices come with all the bells and whistles: myoelectric control, pattern recognition, grip customization, and mobile apps. However, in semi-urban or rural areas, many users still receive mechanical hands with limited or no grip diversity.

This is where outreach and education play a crucial role.

Robobionics partners with rehabilitation clinics and limb-fitting centers across India to educate clinicians and patients alike. We’re developing prosthetic models with modular grip features — where patients can start with a few basic grip modes and upgrade over time as they grow comfortable and as budgets allow.

We also provide vernacular training guides, so that users from various linguistic backgrounds can learn grip controls without language barriers. A user in rural UP should have the same opportunity to thrive with a smart hand as someone in Gurgaon or Pune.

Affordability remains a barrier, especially for high-end hands with AI-driven grip systems. But here’s the silver lining: thanks to local innovation, smart component sourcing, and Indian manufacturing, Robobionics has cut down prices significantly without compromising quality.

Our models are designed for Indian users, Indian weather, and Indian lifestyles — meaning dust-proofing, longer battery life, and intuitive use for everything from chai cups to motorcycle handles.

Insurance coverage for prosthetics in India is still developing, and not all policies include grip-equipped devices. We actively help patients and caregivers advocate for inclusion in state disability schemes, CSR-funded programs, and hospital-based financing.

The bottom line? Grip modes are no longer a luxury. They’re fast becoming a standard expectation — and at Robobionics, we’re leading the charge to make them universal.

While prosthetic technology continues to advance, one factor remains constant in every successful journey: human support. Behind every prosthetic user — whether they’re a child, adult, or senior — is often a caregiver or family member who plays a key role in helping them adapt.

How Caregivers and Families Can Support Grip Mode Use

Empathy, Encouragement, and Everyday Help

While prosthetic technology continues to advance, one factor remains constant in every successful journey: human support. Behind every prosthetic user — whether they’re a child, adult, or senior — is often a caregiver or family member who plays a key role in helping them adapt.

Caregivers can be instrumental in the learning phase. For example, they can assist with practice sessions by observing when grip modes change, giving feedback on timing, or gently correcting mistakes. Even holding everyday items like spoons, phones, or books during practice can build a safe, relaxed learning space.

One powerful way caregivers can help is by encouraging positive reinforcement. Every small success — whether it’s opening a jar or picking up a spoon — deserves recognition. This builds confidence, which is vital for long-term prosthetic use.

They can also help with the technical side of things. Learning how to use the app, update firmware, or recalibrate grip modes may be difficult for users with limited tech familiarity. A tech-savvy family member can become the bridge between the user and their device, ensuring everything runs smoothly.

In some cases, especially with young children or elderly users, caregivers can keep track of:

  • Battery life and reminders to charge the hand.
  • Cleaning and hygiene, especially if the hand is exposed to sweat, food, or dust.
  • Appointments for grip tuning, firmware updates, or socket adjustments.

Emotional support is equally critical. Many users go through phases of frustration, especially when they’re unable to activate the right grip quickly or when the hand doesn’t behave as expected. Being patient, non-judgmental, and supportive through those moments makes a world of difference.

Lastly, caregivers can be powerful advocates. They can help request better prosthetic models, speak with prosthetists on behalf of the user, or seek community support and grants to access higher-end hands with enhanced grip modes.

Grip modes empower prosthetic users. But behind every empowered user is a caregiver or loved one who helps them believe that such empowerment is possible.

Conclusion

We’ve come a long way — but we’re not done yet.

The future of grip modes is moving toward more personalization and intelligence. Advances in artificial intelligence are enabling prosthetic hands to learn user behavior. This means your hand might recognize you’re reaching for your coffee mug every morning and preemptively shift to the right grip. That level of prediction can make movement feel even more natural.

There’s also exciting work in neural control — where brain signals are captured directly, skipping muscle input entirely. This would allow for even faster grip changes and more fluid motion. Some early clinical trials have shown promising results.

Haptic feedback is another frontier. By delivering tiny vibrations or pulses to the residual limb, a prosthetic can mimic the feeling of touch. Users can tell whether they’re squeezing something too hard, or if a surface is smooth or rough. That kind of sensory feedback is a game-changer for grip confidence.

And finally, accessibility is improving. At Robobionics, we’re investing in affordable grip mode technology so that these life-changing features are available not just in big cities, but in rural areas across India as well. We believe everyone deserves access to prosthetics that don’t just work — but work brilliantly.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.