Discover how Indian startups are revolutionizing workplace accessibility with innovative solutions and inclusive hiring practices.

How Indian Startups Are Innovating for Workplace Accessibility

Workplace accessibility in India has long been a challenge, but startups are changing the landscape with innovative solutions. From assistive technology to inclusive hiring platforms, young companies are leveraging technology and human-centered design to create work environments where everyone, including people with disabilities, can thrive.

India has a vast, untapped talent pool of individuals with disabilities, yet many workplaces remain inaccessible due to outdated infrastructure and traditional hiring practices. However, a new wave of startups is proving that accessibility is not just about compliance—it’s about creating opportunities, improving productivity, and fostering diversity in the workforce.

With smart solutions ranging from AI-driven hiring tools to ergonomic prosthetics and digital accessibility software, Indian startups are making it easier for businesses to embrace inclusion. This shift is not only benefiting employees with disabilities but also helping companies enhance efficiency, attract top talent, and build stronger brands.

Indian startups are leading a revolution in workplace accessibility by addressing long-standing challenges with fresh ideas and cutting-edge technology.

The Rise of Indian Startups in Workplace Accessibility

A New Wave of Innovation

Indian startups are leading a revolution in workplace accessibility by addressing long-standing challenges with fresh ideas and cutting-edge technology.

Traditionally, businesses viewed accessibility as an afterthought, something that required significant investment with limited returns.

However, innovative startups are proving that accessibility is not just about compliance—it is about efficiency, productivity, and expanding the talent pool.

Young companies are introducing solutions that eliminate barriers for employees with disabilities, making it possible for them to work seamlessly in corporate environments.

These solutions range from AI-powered recruitment platforms that match candidates with inclusive employers to adaptive workstations that accommodate people with mobility impairments.

Entrepreneurs are not just developing assistive tools; they are reimagining the way businesses approach inclusion.

Assistive Technology: Transforming the Modern Workplace

One of the most significant advancements in workplace accessibility is the use of assistive technology. Indian startups are at the forefront of developing solutions that make workplaces more inclusive and efficient.

Speech-to-text software is enabling employees with hearing impairments to participate in meetings without the need for interpreters.

AI-driven communication tools are allowing visually impaired employees to read documents, respond to emails, and navigate digital interfaces with ease.

Startups specializing in prosthetic technology, such as Robobionics, are making workplaces more accessible by providing advanced, ergonomic prosthetics that restore independence.

Employees with upper-limb differences can now use bionic hands with sensory feedback, allowing them to perform tasks that were once challenging in traditional office settings.

These innovations are not just improving accessibility but also boosting confidence and productivity among employees with disabilities.

Inclusive Hiring Platforms: Bridging the Employment Gap

Despite having the necessary skills and qualifications, many job seekers with disabilities struggle to find employment due to biases and inaccessible hiring processes.

Indian startups are tackling this issue by creating digital hiring platforms that focus exclusively on inclusive recruitment. These platforms connect companies with talented candidates who may have previously been overlooked.

Some startups are leveraging AI to make the hiring process fairer. Traditional hiring practices often rely on face-to-face interviews, which can disadvantage candidates with speech impairments or mobility challenges.

AI-driven assessment tools analyze a candidate’s skills through online tests and job simulations rather than relying on conventional interview methods. This shift ensures that hiring decisions are based on merit rather than physical ability.

Beyond hiring, these startups also provide training programs that prepare individuals with disabilities for the workforce.

From soft skills development to technical training, these initiatives equip job seekers with the tools they need to succeed in professional environments. As a result, businesses can access a highly skilled workforce that was previously underrepresented in the job market.

Redesigning Workspaces for Accessibility

Physical workplace infrastructure has often been a barrier to employment for people with disabilities. Startups in India are addressing this by offering innovative solutions that make office spaces more inclusive.

Companies that once considered accessibility modifications too expensive or complicated are now adopting smart, cost-effective designs to ensure that all employees can work comfortably.

From modular workstations that adjust to different physical needs to voice-activated office systems that assist employees with limited mobility, startups are transforming traditional office setups.

Some are even using the Internet of Things (IoT) to automate accessibility features, such as doors that open with facial recognition or desks that adjust to different heights with a simple voice command.

In today’s workplace, digital tools are an essential part of daily operations. Emails, project management platforms, HR portals, and video conferencing software are used in almost every job.

Digital Accessibility: Making Workplaces More Inclusive

The Growing Need for Digital Accessibility

In today’s workplace, digital tools are an essential part of daily operations. Emails, project management platforms, HR portals, and video conferencing software are used in almost every job.

However, these digital tools often remain inaccessible to employees with disabilities. Indian startups are tackling this issue by developing software solutions that make digital workplaces more inclusive and user-friendly.

Many corporate websites and internal portals are not designed with accessibility in mind, making it difficult for visually impaired or neurodiverse employees to use them.

Startups are introducing AI-powered screen readers, voice-controlled navigation tools, and real-time captioning software to bridge this gap.

By integrating these technologies, businesses can ensure that employees with disabilities have the same access to information and resources as their colleagues.

AI and Automation for Workplace Inclusion

Artificial intelligence and automation are transforming workplace accessibility by enabling employees with disabilities to interact with digital platforms effortlessly.

Startups are using AI-driven voice recognition to help individuals with mobility impairments operate computers without the need for a keyboard or mouse.

These solutions allow employees to draft emails, navigate websites, and complete tasks using voice commands, significantly increasing workplace efficiency.

Real-time transcription services powered by AI are also changing the way meetings are conducted. Employees with hearing impairments can now participate in discussions without the need for a human interpreter.

These solutions integrate seamlessly into video conferencing platforms, providing instant captions that allow employees to follow conversations with ease.

By making meetings and communication accessible, businesses create an environment where every employee can contribute effectively.

Another breakthrough in workplace accessibility is the use of AI-powered chatbots and virtual assistants. These tools help employees with cognitive disabilities by simplifying complex tasks, providing reminders, and breaking down information into easy-to-understand formats.

With these innovations, employees who may have struggled with traditional work processes can now work more independently and confidently.

Gamification and Training for Accessibility Awareness

One of the key challenges in workplace accessibility is a lack of awareness among employees and management. Many businesses want to be inclusive but do not know where to start.

Indian startups are addressing this by developing interactive training programs that educate employees on accessibility best practices.

Gamification is emerging as a powerful tool in disability awareness training. Instead of traditional lectures or manuals, companies are using immersive simulations that allow employees to experience the workplace from the perspective of a colleague with a disability.

These simulations create empathy and understanding, helping teams build a more supportive and inclusive work environment.

Some startups are also using virtual reality (VR) to train employees on accessibility challenges. By simulating real-world scenarios, VR training helps businesses identify potential barriers and develop proactive solutions to make their workplaces more accommodating.

This hands-on approach ensures that accessibility becomes an integral part of company culture rather than just a compliance requirement.

The Role of Startups in Policy Advocacy

Beyond technology and infrastructure, Indian startups are also playing a crucial role in advocating for stronger accessibility policies.

Many young companies are working closely with policymakers to push for workplace regulations that encourage businesses to adopt inclusive practices.

By partnering with government bodies, startups are helping shape policies that ensure accessibility is not just an option but a standard across industries.

As more businesses shift to remote and hybrid work models, digital accessibility has become a key focus for Indian startups.

How Indian Startups Are Making Digital Workspaces More Accessible

The Importance of Digital Accessibility

As more businesses shift to remote and hybrid work models, digital accessibility has become a key focus for Indian startups.

Many employees with disabilities face challenges navigating software, communication platforms, and online work tools that are not designed with inclusivity in mind.

Startups are addressing this gap by developing digital solutions that make virtual workplaces more accessible and user-friendly.

Traditional office environments posed physical accessibility challenges, but the digital world presents its own set of obstacles. Visually impaired employees often struggle with websites and applications that lack screen reader compatibility.

People with hearing impairments may find it difficult to participate in virtual meetings without live captions. Employees with motor impairments may need alternative navigation options beyond a standard keyboard and mouse.

These challenges limit job opportunities and career growth for many individuals with disabilities.

By developing assistive software and integrating accessibility features into mainstream digital tools, startups are ensuring that employees with disabilities can contribute effectively, whether they are working in an office or remotely.

Companies are realizing that inclusive digital workspaces improve productivity, enhance employee engagement, and create a fairer work environment for all.

AI and Automation for Inclusive Digital Communication

Artificial intelligence is playing a crucial role in making digital workplaces more accessible. Startups are leveraging AI-powered tools to provide real-time solutions for employees with disabilities.

Speech-to-text applications enable hearing-impaired employees to follow conversations in virtual meetings, while AI-based screen readers improve navigation for visually impaired professionals.

Chatbots and virtual assistants powered by AI are also improving accessibility. Employees with limited mobility can now perform tasks through voice commands instead of manual typing or mouse clicks.

AI is even being used to simplify complex documents by breaking down information into easy-to-read formats, benefiting employees with cognitive disabilities.

Some Indian startups are working closely with multinational corporations to integrate these features into widely used platforms such as Microsoft Teams, Google Meet, and Zoom.

These collaborations are ensuring that accessibility is not treated as an add-on but as an essential part of digital workplace design.

Making Online Learning and Upskilling More Inclusive

Career growth depends on continuous learning, but many e-learning platforms are not designed for people with disabilities. Indian startups are addressing this issue by developing inclusive educational tools that allow employees with disabilities to upskill without barriers.

Startups specializing in accessible e-learning are incorporating screen-reader-friendly courses, AI-generated transcripts, and interactive lessons designed for different learning abilities.

Some are also using virtual reality (VR) and augmented reality (AR) to create immersive training experiences for employees with disabilities, allowing them to develop hands-on skills in a safe and controlled environment.

These innovations are helping businesses retain diverse talent by providing professional development opportunities tailored to the needs of employees with disabilities.

As companies invest in training programs that accommodate all employees, they foster a culture of inclusivity and equal career advancement.

For years, workplace accessibility in India was seen primarily as a compliance issue. Many companies made minimal efforts to accommodate employees with disabilities, often treating accessibility as a legal requirement rather than a business advantage.

The Role of Startups in Changing Corporate Mindsets

Shifting from Compliance to Inclusion

For years, workplace accessibility in India was seen primarily as a compliance issue. Many companies made minimal efforts to accommodate employees with disabilities, often treating accessibility as a legal requirement rather than a business advantage.

Indian startups are now challenging this outdated mindset by demonstrating that true inclusion goes beyond meeting regulations—it is about creating workplaces that empower employees to reach their full potential.

By offering innovative solutions that enhance productivity and engagement, startups are helping businesses see accessibility as an investment rather than an obligation.

Companies that embrace accessibility often experience higher employee retention, improved morale, and stronger brand loyalty.

Indian startups are making it easier for businesses to integrate accessibility seamlessly into their operations, showing that inclusion is not just good ethics—it is good business.

Encouraging Companies to Rethink Hiring Practices

A major challenge in workplace accessibility has been the hiring process itself. Many companies still use outdated recruitment models that unintentionally exclude candidates with disabilities.

Traditional job interviews often require in-person interactions, which can be difficult for individuals with mobility impairments.

Standard written assessments may not accommodate those with visual or learning disabilities. These hiring barriers result in highly skilled candidates being overlooked.

Indian startups are introducing alternative hiring methods that focus on skills rather than physical abilities. Virtual hiring platforms designed for people with disabilities allow job seekers to showcase their talents through online assessments, video resumes, and skill-based tests.

These platforms connect inclusive employers with candidates, ensuring a fairer and more efficient recruitment process.

Some startups are even using AI-driven tools to remove unconscious bias in hiring. Automated screening processes evaluate candidates based on their capabilities rather than external factors, ensuring that companies select employees purely on merit.

By transforming how businesses approach hiring, startups are not only increasing employment opportunities for people with disabilities but also helping organizations build stronger, more diverse teams.

The Role of Awareness Campaigns and Corporate Training

One of the biggest reasons companies hesitate to invest in workplace accessibility is a lack of awareness. Many employers do not fully understand the needs of employees with disabilities or the simple modifications that can make a workplace more inclusive.

Indian startups are addressing this gap through corporate training programs, workshops, and awareness campaigns.

These initiatives educate business leaders and HR teams on best practices for disability inclusion. Startups are conducting in-depth training sessions that cover topics such as accessible workplace design, assistive technology integration, and inclusive management strategies.

By working directly with companies, these startups are fostering long-term change and helping businesses build cultures that prioritize accessibility.

Large corporations in India are increasingly partnering with startups to implement customized accessibility training for their employees.

These training programs not only make workplaces more inclusive but also improve team collaboration by helping all employees understand and support their colleagues with disabilities.

As awareness grows, businesses are becoming more proactive in making their work environments more accessible.

The Indian government has played a crucial role in promoting workplace accessibility by introducing policies that encourage businesses to hire and support employees with disabilities.

Government Support and Policies Driving Startup Innovation

The Role of Government in Encouraging Accessibility

The Indian government has played a crucial role in promoting workplace accessibility by introducing policies that encourage businesses to hire and support employees with disabilities.

While traditional corporate environments have been slow to adapt, government initiatives have provided the foundation for startups to step in and create innovative solutions that make accessibility a reality.

The Rights of Persons with Disabilities (RPwD) Act, 2016, has been a major step forward in ensuring equal opportunities for people with disabilities.

The law mandates that companies with more than 20 employees provide reasonable accommodations and an inclusive work environment.

This has encouraged businesses to seek out accessibility solutions, creating a market for startups specializing in assistive technology, inclusive hiring, and adaptive workplace design.

Funding and Incentives for Accessibility Startups

Several government programs and grants are now available to startups focused on accessibility.

Initiatives such as the Accessible India Campaign (Sugamya Bharat Abhiyan) have raised awareness about the need for inclusive infrastructure, motivating startups to develop cost-effective solutions for businesses.

Government-backed incubators and funding schemes, such as Startup India and Atal Innovation Mission, have provided financial support and mentorship to entrepreneurs working in the disability inclusion space.

These programs help startups scale their operations and bring their products to a wider market, ensuring that accessibility solutions reach businesses of all sizes.

Additionally, tax incentives and financial assistance programs encourage companies to invest in accessibility improvements.

Businesses that partner with startups to implement inclusive hiring and workplace modifications can benefit from these incentives while improving their workforce diversity.

Public-Private Partnerships in Workplace Accessibility

Many Indian startups are now collaborating with government bodies and large corporations to drive accessibility at a national level.

Public-private partnerships are leading to large-scale adoption of inclusive workplace solutions, from AI-driven hiring platforms to digital accessibility tools.

Government agencies have started working with startups to create accessible digital platforms for job seekers with disabilities. These platforms connect individuals with inclusive employers and provide career development resources.

By leveraging technology, these collaborations are helping bridge the employment gap and create sustainable career opportunities for people with disabilities.

Corporate social responsibility (CSR) initiatives are also playing a role in supporting startups focused on accessibility. Large companies are increasingly funding accessibility-focused ventures as part of their CSR commitments, further accelerating the impact of these innovations.

The Future of Accessibility-Driven Entrepreneurship

As government policies continue to evolve, Indian startups are well-positioned to drive meaningful change in workplace accessibility.

The combination of legal requirements, financial incentives, and increased awareness has created a favorable environment for startups to thrive.

Businesses that embrace these innovations are not only complying with regulations but also creating more inclusive, productive workplaces.

With continued government support and growing corporate interest, accessibility-focused startups have the potential to redefine India’s workforce.

The next decade will likely see even greater advancements in assistive technology, inclusive hiring, and workplace design, making accessibility an integral part of India’s economic growth.

The efforts of Indian startups in workplace accessibility are not just about providing assistive technology or inclusive hiring solutions; they are driving a larger cultural shift in the corporate world.

The Long-Term Impact of Accessibility Innovation on Indian Workplaces

Creating a More Inclusive Corporate Culture

The efforts of Indian startups in workplace accessibility are not just about providing assistive technology or inclusive hiring solutions; they are driving a larger cultural shift in the corporate world.

Traditionally, workplaces in India have been designed with a one-size-fits-all approach, often neglecting the needs of employees with disabilities.

However, as accessibility solutions become more common, businesses are starting to rethink how they design office spaces, develop policies, and build company cultures.

When accessibility becomes a core part of an organization’s values, it fosters an environment where all employees, regardless of their abilities, feel valued and empowered.

Companies that actively integrate accessibility measures often see improved employee engagement, higher job satisfaction, and increased collaboration across teams.

Employees become more aware of different abilities and learn to appreciate diverse perspectives, ultimately leading to a more harmonious and innovative workplace.

Startups working in this space are helping organizations move beyond basic compliance and embrace accessibility as an ongoing commitment.

They are providing businesses with the tools and strategies needed to implement long-term inclusion programs, ensuring that accessibility is not treated as a temporary initiative but as a fundamental aspect of workplace development.

Business Benefits of an Accessible Workplace

While accessibility is often viewed through the lens of social responsibility, businesses that invest in inclusive workplaces experience tangible benefits.

One of the most immediate advantages is increased employee productivity. When employees with disabilities have access to the right tools and accommodations, they can perform their jobs more effectively and contribute meaningfully to their organizations.

Additionally, companies that prioritize accessibility tend to attract top talent.

As more job seekers—both with and without disabilities—become aware of the importance of inclusive workplaces, businesses that demonstrate a commitment to accessibility gain a competitive edge in recruitment.

Job candidates are increasingly drawn to employers that value diversity and inclusion, making accessibility a key factor in talent acquisition.

Customer perception is another critical advantage. Consumers today are more socially conscious than ever, and businesses that advocate for accessibility earn greater trust and loyalty from their customer base.

Companies that integrate inclusive practices into their products, services, and marketing efforts often experience stronger brand recognition and customer retention.

Expanding the Scope of Accessibility Innovation

The success of Indian startups in workplace accessibility is not limited to corporate offices.

Many of these innovations are now being applied to industries such as manufacturing, retail, and education, ensuring that people with disabilities have access to a wider range of career opportunities.

For example, startups are developing adaptive tools for factory workers with physical impairments, ensuring that accessibility is not confined to desk jobs.

In the retail sector, AI-driven customer service tools are enabling employees with disabilities to work in sales and customer support roles without barriers.

Even educational institutions are adopting accessibility technology to create more inclusive learning environments, ensuring that students with disabilities are prepared for the workforce of the future.

As workplace accessibility continues to evolve, the impact of these innovations will extend far beyond office spaces.

Indian startups are setting the stage for a more inclusive society where accessibility is not an afterthought but an essential part of how businesses operate and grow.

Conclusion

Indian startups are revolutionizing workplace accessibility, proving that inclusion is not just about compliance but about unlocking human potential. By leveraging AI, assistive technology, and digital innovation, these companies are making it easier for businesses to create environments where employees with disabilities can thrive.

Beyond improving infrastructure and hiring practices, startups are driving a cultural shift in corporate India. Businesses that embrace accessibility benefit from increased productivity, stronger employee engagement, and enhanced brand reputation. As more organizations recognize the value of inclusive workplaces, accessibility is becoming a competitive advantage rather than an obligation.

With continued government support, corporate partnerships, and growing awareness, the future of workplace accessibility in India looks promising. Startups are not just solving immediate challenges; they are paving the way for long-term change that will reshape the workforce for generations to come. Businesses that invest in accessibility today will lead the way in creating a more diverse, innovative, and inclusive India.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.