Understand how infection risk influences the critical choice between limb salvage surgery and amputation, impacting patient outcomes and recovery.

How Infection Risk Affects the Limb Salvage vs. Amputation Decision

When someone faces a serious injury or a health condition that affects their leg or arm, one of the biggest and most emotional decisions is whether to try to save the limb or consider amputation. It’s a decision that comes with fear, confusion, and many questions. But one factor that often plays a big role in this choice—and is sometimes overlooked—is the risk of infection.

Infections can delay healing, lead to more surgeries, and even become life-threatening. For some people, trying to save the limb might mean months or even years of fighting infections that keep coming back. In other cases, amputation can actually offer a safer and more stable path forward.

When a person has a serious injury or a medical condition like diabetes or poor blood circulation, the body’s ability to heal is often weakened.

Understanding Infection Risk in Limb Injuries

When a person has a serious injury or a medical condition like diabetes or poor blood circulation, the body’s ability to heal is often weakened.

In such cases, infection risk becomes one of the most important things doctors monitor. An infection isn’t just something that slows healing—it can stop it altogether or even put a person’s life in danger.

Why Infections Matter So Much

In a healthy person with a small wound, the body usually fights off bacteria on its own. But in complex injuries—especially those involving broken bones, open wounds, or damaged blood vessels—the body can’t always protect itself as well.

Bacteria can enter the body through cuts or surgical sites and start to grow. If not treated quickly, the infection can spread deep into the tissue or bone.

This type of infection, called an osteomyelitis when it affects the bone, is extremely hard to treat. It often requires strong antibiotics for weeks or months.

Sometimes, even that isn’t enough, and the infection keeps coming back. In these situations, doctors start to think seriously about whether saving the limb is the right goal—or whether it’s time to consider amputation.

Limb Salvage: What It Involves

Limb salvage is the medical term for trying to keep and repair a severely injured or infected limb.

It often requires many surgeries, including removing damaged tissue, placing metal rods or plates, or even taking healthy tissue from another part of the body to cover a wound. In some cases, doctors use special tools like vacuum devices to help wounds close.

This process can be long and painful. It usually includes long hospital stays, several rounds of antibiotics, and physical therapy to help regain movement.

For people with chronic health problems—like diabetes or vascular disease—this process is even harder because their body doesn’t heal as quickly. That means the risk of infection never fully goes away, even with the best care.

In some cases, the infection might go quiet for a while and then return later. Each return means more treatment, more cost, and more stress on the person.

Over time, some patients begin to feel like they are living in a cycle of surgeries and setbacks, rather than recovery.

When Infections Don’t Go Away

There comes a point in some cases where the infection becomes resistant to treatment. The wound doesn’t heal, or new areas of tissue start breaking down.

The body begins to show signs of exhaustion—fever, pain, and inflammation that doesn’t go down. The limb may begin to lose function. At this stage, continuing to try to save the limb may not be in the person’s best interest.

Doctors and patients must then ask a difficult question: is trying to save the limb actually causing more harm? This is where amputation becomes a valid, and sometimes even life-saving, option.

The Turning Point: When Amputation Becomes the Safer Path

Many people feel scared or defeated when they hear the word “amputation.” It’s understandable. The idea of losing a part of your body is emotional and overwhelming.

But the reality is, for people with constant infections and poor healing, amputation may be the best way to stop the spread of disease and start a real recovery.

Understanding the Shift in Focus

At first, the goal is always to save the limb—especially if the patient is young, active, or hopeful about recovery. But when the infection keeps coming back, or the limb is no longer functional, the conversation shifts.

It becomes about safety, quality of life, and the ability to live independently again.

At this stage, amputation is not a failure—it’s a decision made from strength and clarity. It’s about choosing life over pain, freedom over endless treatments, and movement over being stuck in bed or in a hospital room.

When infection becomes the enemy, removing the infected area can give the rest of the body a chance to heal and stay healthy.

The Role of Timely Decision-Making

One of the biggest risks in these cases is waiting too long. The longer a serious infection stays in the body, the more damage it does.

It can weaken the immune system, spread to other organs, and reduce the success rate of any treatment that comes after. Infections that reach the bloodstream—called sepsis—can be deadly.

That’s why doctors now focus on making timely decisions. They look at how the wound is healing, how the body is responding to antibiotics, and how the patient is feeling overall.

If signs point to long-term infection with no real improvement, they start preparing the patient for the possibility of amputation.

The goal is never to rush. But waiting too long can make things worse—not just physically, but emotionally too. Knowing when to shift the plan is key.

One of the hardest parts of deciding between limb salvage and amputation is the uncertainty. Will the infection clear? Will the limb heal enough to be useful again? Will all this pain and effort actually lead to a normal life? These are not easy questions, and there are no perfect answers. That’s why honest, clear conversations between patients and doctors are so important.

Talking Honestly: Patients, Doctors, and the Infection Risk Conversation

One of the hardest parts of deciding between limb salvage and amputation is the uncertainty. Will the infection clear? Will the limb heal enough to be useful again? Will all this pain and effort actually lead to a normal life? These are not easy questions, and there are no perfect answers. That’s why honest, clear conversations between patients and doctors are so important.

Setting Realistic Expectations

When doctors meet with someone who has a high infection risk—either from an injury, diabetes, or a condition like peripheral artery disease—they have to explain what recovery might look like. Not just the hopeful version, but the real one.

Limb salvage may sound more appealing at first, but it can mean a long path filled with hospital visits, wound care, daily antibiotics, and physical limits that might never fully go away.

For someone who wants to return to work, care for their family, or live without constant medical care, this path may not be ideal.

That’s where discussing the amputation option comes in—not as a last resort, but as a thoughtful plan. It’s a shift from thinking “How do we save this limb?” to “How do we give this person their life back?”

These conversations need trust. Patients have to feel safe enough to ask hard questions. Doctors have to be willing to talk openly—not just about medical facts, but about daily life after either choice.

And if amputation is suggested, it must come with reassurance: that it’s not the end of independence, but a different kind of beginning.

Psychological Weight of the Decision

There’s no ignoring the emotional toll that both choices carry. Trying to salvage a limb and failing can feel deeply frustrating.

Choosing amputation can feel frightening, even when it’s the right decision. People often fear how they’ll look, what others will say, or how they’ll manage everyday tasks.

These feelings are normal. That’s why mental health support is just as important as medical treatment. Talking to a counselor or therapist during the decision-making process can help patients feel more grounded.

Peer support groups, where patients can meet or talk with others who’ve made similar choices, also offer incredible emotional strength.

Seeing real-life stories helps people imagine what’s possible. A conversation with someone living well after an amputation can be more powerful than any brochure or medical diagram.

It helps remove fear and replace it with a more realistic and hopeful view of the future.

One major reason why more people today are considering amputation as a valid choice—especially in cases of high infection risk—is because prosthetic technology has come a long way.

Modern Prosthetics: Changing What Amputation Means

One major reason why more people today are considering amputation as a valid choice—especially in cases of high infection risk—is because prosthetic technology has come a long way.

Amputation doesn’t have to mean the loss of mobility, freedom, or identity. In fact, for many people, it can be a return to those things.

Functionality That Restores Confidence

Modern prosthetics are not just about appearance. They are about movement, stability, and real use in daily life. A well-fitted prosthetic leg can help a person walk, climb stairs, ride a bike, or return to work.

An advanced hand prosthetic can help with tasks like holding a cup, typing on a computer, or using tools.

These are not luxuries. They’re everyday actions that make life feel normal again. When people see that a prosthetic can let them do what they couldn’t do with a painful, infected limb, their mindset begins to shift.

Suddenly, amputation becomes less about loss and more about opportunity.

And for those who feared they’d never be able to move freely again, this realization is incredibly powerful.

Comfort and Customization

Comfort is another major change in today’s prosthetics. In the past, many devices were heavy or caused skin irritation. They weren’t easy to wear for long hours.

Now, with better materials, lighter builds, and custom-fitted sockets, the experience is totally different. A well-designed prosthetic feels more like part of the body than a separate tool.

Customization also means the device can fit a person’s lifestyle. Whether they need more flexibility for movement or a stronger build for work tasks, the prosthetic can be made to suit those needs.

This level of personalization is what helps many patients feel that they’re not just adjusting to a loss—but building something better for their future.

When someone is facing constant infection and a limb that may never fully recover, the conversation naturally turns toward quality of life. It’s not just about whether a limb can be saved.

Quality of Life vs. Quantity of Treatment

When someone is facing constant infection and a limb that may never fully recover, the conversation naturally turns toward quality of life. It’s not just about whether a limb can be saved.

It’s about whether life with that limb will be worth living—free of pain, full of function, and mentally peaceful.

When Treatment Becomes the Burden

In limb salvage cases, especially those complicated by infection, the treatment itself can start to feel like the illness. Multiple surgeries, hospital stays, strong antibiotics, and time away from work or loved ones—it all adds up.

The emotional and physical toll is high. For some, this burden becomes heavier than the idea of living without the limb.

There’s also the question of time. How long will the recovery take? How many weeks or months of life will be spent just trying to “fix” something that may never work the way it should?

These are important questions that don’t have easy answers, but they deserve to be asked.

That’s why many people in this situation choose to look at their full picture. They ask themselves: what kind of life do I want in one year? In five years?

If limb salvage can’t promise a good quality of life, then amputation, followed by proper rehabilitation and prosthetic fitting, starts to make more sense.

Reducing Mental Exhaustion

One thing that’s not talked about enough is decision fatigue. When someone is stuck in a cycle of slow healing and recurring infections, they’re constantly making medical choices—more antibiotics, another dressing change, another consultation.

It’s draining. Every minor setback can feel like starting over. That kind of mental exhaustion makes it hard to think clearly, stay positive, or plan ahead.

Amputation, on the other hand, brings closure to that uncertainty. It’s a bold decision, but for many, it ends the medical guessing game.

It replaces “maybe” with a plan. And from there, it becomes about building back—not waiting and hoping that things will change.

Long-Term Outcomes: What the Research Says

Data from hospitals and medical studies over the years has shown that, in certain high-risk cases, patients who undergo amputation after failed limb salvage often report higher satisfaction levels than those who continue with prolonged treatment.

Why? Because once the infection is gone and healing is complete, they can begin to live again—without fear of relapse.

Fewer Hospital Visits, More Mobility

One clear benefit of timely amputation is a lower risk of returning to the hospital.

Once the infected limb is removed and the residual limb is properly healed, the chances of further infection drop dramatically. Compared to ongoing wound care or recurring surgeries, that’s a huge relief.

Patients with well-fitted prosthetics also tend to regain independence faster. They’re able to walk, work, drive, or travel with far fewer limitations. And while there is an adjustment period, many say the freedom they gain outweighs the challenges.

This doesn’t mean amputation is the best option for everyone—but in cases where infection keeps coming back, it often leads to better long-term results, both physically and emotionally.

Personalized Paths, Not One-Size-Fits-All

It’s important to say this clearly: there is no single “right” answer for every case. Each person’s health, goals, and lifestyle are different.

What matters most is that the decision is made with full awareness of what’s possible—and what’s at risk if things continue as they are.

Doctors now aim to personalize every treatment plan. They weigh the chances of full recovery against the burden of repeated treatments.

They bring in prosthetic experts early in the conversation, not at the end. That way, the patient can understand what life could look like after each option—and choose with confidence, not fear.

Modern medicine isn’t just about reacting to infections—it’s increasingly about predicting and preventing them. As technology continues to grow, so does the ability to detect infections earlier, monitor healing more closely, and make more informed decisions before the infection reaches a dangerous stage.

The Role of Early Detection and Monitoring in Shaping Outcomes

Modern medicine isn’t just about reacting to infections—it’s increasingly about predicting and preventing them. As technology continues to grow, so does the ability to detect infections earlier, monitor healing more closely, and make more informed decisions before the infection reaches a dangerous stage.

This new layer of insight is quietly changing how doctors and patients approach the limb salvage versus amputation decision.

Smart Wound Monitoring Tools

Traditionally, wound care depended on visual checks—redness, swelling, smell, or pus. But by the time these signs show up, the infection may already be well established.

Today, we have more advanced tools. Some hospitals and clinics now use smart bandages, thermal imaging, or sensor-based dressings that can track changes in temperature, moisture, or bacteria levels in real time.

These tools allow doctors to see what’s happening below the surface. They can catch signs of infection even before they’re visible, which means they can act faster.

In many cases, this early detection prevents the need for emergency surgeries or major debridement. And if it becomes clear that the infection isn’t responding to treatment, decisions like amputation can be made before the situation gets worse.

Data-Driven Decision Making

Another powerful shift is the use of data to track recovery over time. Digital health records, wound photography, and AI-powered analysis now allow clinicians to see trends—whether a wound is slowly healing or slowly getting worse. This kind of information isn’t just helpful—it’s critical.

Instead of relying only on gut feeling or general timelines, doctors can now use clear, trackable evidence to decide when to switch strategies.

For example, if a wound has not reduced in size after several weeks of antibiotics, or if tissue oxygen levels stay low, the data helps confirm what the next step should be. This means fewer delays in switching from salvage to amputation when needed—and better timing overall.

Empowering Patients Through Tech

It’s not just doctors who benefit from new tech—patients do too. With tools like mobile apps, home-monitoring kits, and even simple wound-tracking charts, people can now be more involved in their own care.

They can photograph their wound, track their pain levels, or even scan QR-coded dressings that link to healing tips and alerts.

This shared responsibility helps reduce delays. Instead of waiting until a weekly clinic visit to mention a problem, patients can alert their care team as soon as something feels wrong.

Early intervention reduces the risk of deep infection, which can often be the turning point in the salvage vs. amputation conversation.

A New Path to Prevention-First Care

What we’re seeing now is the start of a broader shift. With better monitoring and faster response times, the entire process becomes more proactive.

Doctors can stop infections before they spread. Patients can play a bigger role in healing. And everyone has more time to think clearly, plan ahead, and make balanced decisions.

This doesn’t erase the need for hard choices—but it gives people more control over when and how those choices happen. In many ways, it gives time back. And in the fight against infection, time is everything.

The idea of saving a limb at all costs is deeply rooted in how we think about strength, survival, and medical progress. But saving a limb should never come at the cost of a person’s peace, health, or future.

Reframing the Decision: Health, Not Heroics

The idea of saving a limb at all costs is deeply rooted in how we think about strength, survival, and medical progress. But saving a limb should never come at the cost of a person’s peace, health, or future.

In high-risk cases where infection becomes persistent or life-threatening, choosing amputation is not giving up. It’s choosing to stop surviving and start living.

What’s changing now is the language around this choice. More patients and doctors are beginning to understand that “saving” doesn’t always mean keeping a body part.

Sometimes it means saving someone’s time, energy, and dignity. And when the risk of infection turns a limb into a constant source of danger or pain, letting it go can be the strongest, most self-respecting decision a person makes.

With better tools, smarter prosthetics, early infection detection, and more honest conversations, patients now have the power to choose not just how they recover—but why.

They can make decisions that reflect not just their medical status, but their life goals, values, and dreams for the future.

Conclusion

The decision between limb salvage and amputation is never easy, especially when infection risk hangs in the balance. But modern medicine is shifting that decision from a fearful last resort to a well-informed choice. Today, with better monitoring, personalized care, and prosthetic technologies that return mobility and independence, amputation is no longer the end—it’s often a new beginning.

What matters most is making that decision with clarity. Not driven by fear. Not pressured by outdated thinking. But supported by facts, by trusted voices, and by a clear understanding of what kind of life lies on the other side.

Infection may try to take control, but with the right care, the right timing, and the right tools, people can take that control back—and step into the future they deserve.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.