Learn how the right prosthetic socket fit ensures comfort, enhances mobility, and prevents long-term discomfort.

How Prosthetic Socket Fit Impacts Your Comfort and Mobility

The prosthetic socket is often considered the heart of a prosthetic limb. It’s the point where the device meets your body, transferring weight, movement, and energy while ensuring a secure and comfortable fit. A well-fitted socket can mean the difference between effortless mobility and persistent discomfort, making it one of the most critical aspects of any prosthetic design.

This article delves deep into how socket fit influences comfort and mobility, exploring the factors that contribute to an ideal fit, the challenges users face, and the role businesses can play in delivering prosthetics that truly empower their users. Whether you’re a prosthetic user or a professional in the industry, understanding the intricacies of socket fit is key to achieving long-term satisfaction and success.

The Foundation of a Good Prosthetic: The Role of the Socket

The socket is the interface between the prosthetic and the residual limb, and its design and fit affect nearly every aspect of a prosthetic’s functionality. A well-designed socket not only supports weight and transfers forces but also minimizes pressure points and enhances overall stability.

Weight Distribution and Load Transfer

One of the primary functions of the socket is to distribute weight evenly across the residual limb. Uneven weight distribution can lead to discomfort, skin irritation, and even long-term health issues like joint strain or bone misalignment.

A properly fitted socket ensures that the forces exerted by walking, running, or standing are evenly spread, reducing the risk of localized pressure sores.

For businesses, investing in advanced measurement technologies, such as 3D scanning or pressure mapping, can improve the precision of socket fit.

These tools provide a detailed understanding of the residual limb’s contours and pressure tolerance, allowing for more customized solutions that enhance user comfort.

Secure Attachment and Stability

A good socket fit also ensures that the prosthetic stays securely attached, preventing slippage or movement that could disrupt balance and mobility. Poor stability not only impacts the user’s confidence but also increases the likelihood of falls or injuries.

For manufacturers, incorporating adjustable systems, such as vacuum suspension or pin-lock mechanisms, allows users to achieve a snug fit that adapts to daily fluctuations in residual limb volume.

Highlighting these features during consultations or marketing materials helps users understand their value and builds trust in the product’s reliability.

Secure Attachment and Stability

Challenges in Achieving an Optimal Socket Fit

While the importance of a well-fitted socket is clear, achieving that fit can be challenging. Every residual limb is unique, and factors such as swelling, changes in body weight, and scar tissue can complicate the fitting process.

The Impact of Residual Limb Volume Changes

Residual limb volume can fluctuate throughout the day due to factors like temperature, activity level, and fluid retention. These changes can cause a socket that fits well in the morning to feel too tight or too loose by the afternoon, leading to discomfort or instability.

For users, this can be a frustrating experience that affects their confidence in the prosthetic. Businesses can address this issue by offering sockets with dynamic adjustment features, such as inflatable liners or micro-adjustable straps.

Educating users about managing limb volume through techniques like limb wrapping or compression therapy further empowers them to maintain a comfortable fit.

Sensitivity and Skin Irritation

The skin on the residual limb is often sensitive, especially for new prosthetic users. Pressure points, friction, and heat buildup inside the socket can cause irritation, rashes, or blisters, making it difficult to wear the prosthetic for extended periods.

For businesses, prioritizing materials that are both durable and gentle on the skin is crucial. Silicone liners, gel padding, and moisture-wicking fabrics can reduce friction and improve comfort.

Providing users with detailed care instructions and skin hygiene tips ensures they can maintain healthy skin while using their prosthetic.

The Role of Materials in Socket Fit

The materials used in the construction of a prosthetic socket play a pivotal role in determining the comfort, durability, and overall experience for the user. Advances in material science have allowed for more personalized and effective socket solutions, but selecting the right combination remains a delicate balance between performance and user-specific needs.

Lightweight and Durable Materials

Weight is a significant factor in prosthetic design, particularly for the socket, which must provide both structural integrity and user comfort. Traditional materials like fiberglass and certain plastics, while durable, can add unnecessary weight, leading to user fatigue during prolonged use.

Modern prosthetics are increasingly incorporating lightweight yet durable materials such as carbon fiber and thermoplastics. Carbon fiber, for example, offers high strength-to-weight ratios, ensuring the socket is robust without feeling cumbersome.

For businesses, emphasizing the use of advanced materials during consultations can reassure users that their prosthetic is designed with their ease of movement in mind.

Lightweight and Durable Materials

Skin-Friendly Liners and Interfaces

The interface between the residual limb and the socket is critical for preventing irritation and maintaining long-term comfort. Materials like silicone, thermoplastic elastomers, and gel-based liners have gained popularity for their ability to cushion the limb, reduce friction, and manage moisture effectively.

For users with sensitive skin or scar tissue, hypoallergenic liners provide additional benefits by minimizing the risk of adverse reactions. Businesses that offer a range of liner options tailored to individual needs demonstrate a user-first approach, fostering trust and satisfaction.

Providing samples or trial fittings with different materials can help users identify the most comfortable solution for their specific anatomy.

The Psychological Impact of Socket Fit

Beyond the physical aspects, the fit of a prosthetic socket has a profound psychological impact on the user’s confidence, self-image, and quality of life. A poorly fitting socket can lead to frustration, withdrawal from social activities, and even a reluctance to use the prosthetic altogether.

Building Confidence Through Comfort

When a socket fits well, users feel more secure and confident in their movements. This confidence translates into greater independence, allowing them to engage in activities they might otherwise avoid.

For instance, a lower-limb prosthetic user with a snug-fitting socket is more likely to tackle uneven terrains or engage in sports, knowing their prosthetic won’t slip or cause discomfort.

For businesses, creating a positive first experience with a prosthetic is crucial. Ensuring a comfortable and stable socket fit from the outset sets the tone for long-term satisfaction.

Follow-up appointments to fine-tune the fit or address any concerns demonstrate a commitment to the user’s well-being, reinforcing their trust in the brand.

Reducing Emotional Barriers

Ill-fitting sockets can create emotional barriers that hinder a user’s ability to adapt to their prosthetic. Constant discomfort or pain may lead to feelings of frustration, hopelessness, or dissatisfaction with the device. These emotions can delay rehabilitation and limit the user’s overall mobility.

By addressing these concerns proactively, businesses can provide users with the tools and support they need to overcome these challenges. For example, offering psychological support or connecting users with peer communities where they can share experiences and solutions fosters a sense of belonging and encouragement.

Reducing Emotional Barriers

Innovations in Socket Fitting Technology

Recent advancements in technology have revolutionized how prosthetic sockets are designed, fitted, and adjusted. These innovations aim to improve precision, reduce fitting times, and enhance user satisfaction.

3D Scanning and Digital Modeling

Traditional socket fitting often relies on manual casting, which can be time-consuming and less precise. The adoption of 3D scanning and digital modeling has transformed this process, enabling prosthetists to create highly accurate socket designs based on detailed scans of the residual limb.

This technology not only speeds up the fitting process but also allows for the creation of sockets that account for even minor anatomical variations. For businesses, investing in 3D scanning equipment and training staff in its use enhances the quality of the fit while positioning the brand as a leader in innovation.

Adjustable and Adaptive Sockets

Adjustable sockets equipped with technologies like vacuum suspension systems or micro-adjustable straps are gaining traction for their ability to accommodate changes in residual limb volume. These systems allow users to make on-the-go adjustments, ensuring a consistently comfortable fit throughout the day.

For businesses, highlighting these adaptive features in marketing materials and consultations helps users understand their value, especially those who experience frequent volume fluctuations. Offering demonstrations or trial periods can further showcase the convenience and effectiveness of these systems.

The Importance of Follow-Up Care for Socket Fit

Achieving an ideal socket fit is not a one-time event. Over time, changes in the user’s residual limb, lifestyle, and activity levels can impact how the socket feels and performs. Regular follow-up care ensures that users continue to experience comfort and mobility, while addressing any issues before they become significant challenges.

Monitoring Changes in Residual Limb Shape

Residual limbs often undergo changes in shape and size due to factors such as muscle atrophy, weight fluctuations, or tissue healing. These changes can affect the way the socket fits, potentially causing discomfort or instability.

Regular follow-up appointments allow prosthetists to assess these changes and recommend adjustments to the socket or liners as needed.

Businesses can enhance the follow-up process by scheduling periodic check-ins with users and encouraging them to report any discomfort promptly.

Offering minor adjustments or replacements for components like liners as part of a service package builds trust and ensures long-term user satisfaction.

Monitoring Changes in Residual Limb Shape

Proactive Problem-Solving

Even with a well-fitted socket, issues such as pressure points, skin irritation, or discomfort during certain activities can arise. A proactive approach to problem-solving ensures that these challenges are addressed quickly, preventing them from discouraging the user from wearing their prosthetic.

For businesses, providing users with access to a dedicated support team or helpline for troubleshooting socket-related concerns fosters confidence and reduces the likelihood of frustration.

Offering online resources, such as instructional videos or FAQs, empowers users to manage minor adjustments themselves while knowing professional help is available if needed.

The Role of User Feedback in Refining Socket Fit

User feedback is invaluable in the quest to create the perfect socket fit. Every individual’s experience provides insights that can inform future designs, materials, and fitting processes. For businesses, actively seeking and integrating user input demonstrates a commitment to continuous improvement and user satisfaction.

Gathering Real-World Insights

While clinical trials and lab testing are essential, the true test of a prosthetic socket’s performance lies in real-world use. Users who wear their prosthetics daily encounter scenarios and challenges that may not be apparent during the initial fitting process.

Encouraging users to share their experiences through surveys, interviews, or focus groups provides businesses with actionable data on how sockets perform across diverse lifestyles and environments. These insights can guide the development of more adaptable and user-centric designs.

Co-Creating Solutions

Involving users in the design process fosters a sense of ownership and trust while ensuring that the final product aligns with their needs. For instance, collaborating with users to refine socket designs or test new materials ensures that solutions address real-world challenges effectively.

Businesses can take this a step further by establishing user advisory panels, where individuals with varied experiences provide ongoing feedback and suggestions.

Highlighting this collaborative approach in marketing materials demonstrates the company’s dedication to putting users at the center of innovation.

Bridging Technology and Personalization

The intersection of technology and personalization is redefining what’s possible in socket fitting. By leveraging advanced tools and techniques, businesses can deliver highly customized solutions that adapt to the unique needs of each user.

AI-Powered Fitting Solutions

Artificial intelligence (AI) is increasingly being used to enhance the precision of prosthetic fittings. By analyzing data from 3D scans, pressure sensors, and user feedback, AI-powered systems can identify patterns and recommend optimal socket designs.

For businesses, incorporating AI-driven fitting tools into their process not only improves accuracy but also streamlines production timelines. Communicating the benefits of these advanced technologies to users enhances their confidence in the company’s ability to provide cutting-edge solutions.

AI-Powered Fitting Solutions

Dynamic Sockets for Active Lifestyles

For users with active lifestyles, dynamic sockets that adjust to movement and activity levels offer unparalleled comfort and functionality. These sockets incorporate smart materials or systems that respond to pressure changes, ensuring a secure fit whether the user is walking, running, or engaging in sports.

Businesses that cater to active users can highlight these dynamic solutions as a key differentiator, demonstrating their commitment to enabling users to pursue their passions without limitations.

Offering trial sessions or demonstrations in active environments, such as gyms or parks, provides users with firsthand experience of the technology’s benefits.

Educating Users About Socket Fit

A critical component of achieving and maintaining a proper socket fit is educating users about their role in the process. While advanced technology and skilled prosthetists contribute significantly, users themselves must understand how to manage their prosthetics and communicate their needs effectively. Businesses that prioritize user education not only enhance outcomes but also foster trust and long-term satisfaction.

Building Awareness During Initial Fittings

The first fitting session is a key opportunity to educate users about the importance of socket fit. Explaining how factors like weight distribution, suspension systems, and residual limb care affect comfort and mobility sets the stage for informed and engaged users.

For businesses, this initial education can be complemented with visual aids or digital tools that demonstrate the principles of socket design and function. Interactive models or apps that allow users to visualize pressure points and load distribution make complex concepts more accessible, ensuring users feel empowered to ask questions and provide feedback.

Promoting Regular Self-Assessments

Encouraging users to regularly assess their socket fit is essential for identifying potential issues early. Simple self-assessment techniques, such as checking for pressure marks, monitoring residual limb volume changes, and evaluating stability, help users stay proactive in their care.

Businesses can provide users with easy-to-follow guides or instructional videos that outline these self-assessment practices. Including these resources as part of a welcome kit or online portal ensures users have ongoing access to the information they need.

Fostering Open Communication

Many users hesitate to voice concerns about socket fit, fearing they might seem overly demanding or difficult. Creating an environment where users feel comfortable sharing their experiences is vital for identifying and addressing issues promptly.

For businesses, fostering open communication means establishing clear channels for feedback, whether through in-person appointments, virtual consultations, or dedicated support lines.

Encouraging users to share not only problems but also positive experiences ensures a balanced perspective that informs both immediate solutions and long-term improvements.

Advancing the Future of Socket Fit

The future of prosthetic socket fit lies in continuous innovation, combining user insights, advanced technology, and sustainable practices to deliver superior solutions. By focusing on these areas, businesses can remain at the forefront of the industry while transforming the lives of their users.

Personalization Through Data

Data-driven personalization is revolutionizing the field of prosthetics, enabling manufacturers to create sockets tailored to the exact needs of each user. From leveraging machine learning algorithms to predict changes in residual limb volume to using data from motion tracking systems to refine socket designs, the possibilities are endless.

Businesses that embrace data-driven approaches can not only improve socket fit but also streamline production processes, reducing costs and delivery times. Communicating these advancements to users enhances their confidence in the brand’s commitment to innovation.

Commitment to Sustainability

As the industry evolves, integrating sustainability into socket design and production will become increasingly important. Using eco-friendly materials, designing sockets for modularity and recyclability, and reducing waste in manufacturing are all ways to align with global sustainability goals.

For businesses, adopting these practices not only benefits the environment but also appeals to eco-conscious users who value responsible choices. Highlighting these efforts in marketing and branding strengthens the company’s position as a forward-thinking leader in the field.

Commitment to Sustainability

Empowering Users With Technology

Technology that enables users to monitor and adjust their socket fit independently is an emerging area of focus. Smart sockets equipped with sensors and companion apps allow users to track fit metrics, identify potential issues, and make real-time adjustments for optimal comfort.

For businesses, integrating these technologies into their product offerings provides a competitive edge and enhances user autonomy. Offering training sessions or tutorials on how to use smart features ensures users can fully leverage the benefits of these advancements.

Conclusion

A well-fitted prosthetic socket is the foundation of comfort, mobility, and confidence for users. From the choice of materials to the precision of the fitting process and the ongoing support provided, every detail matters in ensuring that users can lead active, independent lives.

For businesses, prioritizing socket fit is not just a technical challenge—it’s an opportunity to make a meaningful impact on the lives of those who rely on prosthetics. By embracing innovation, fostering user education, and maintaining a commitment to quality, the industry can continue to advance, delivering solutions that empower users to move forward with confidence and ease.

Ultimately, achieving the perfect socket fit is a journey of collaboration between users, prosthetists, and manufacturers. Together, we can redefine what’s possible, transforming the experience of prosthetic use for individuals worldwide.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.