Find practical ways schools can enhance accessibility, from inclusive classrooms to adaptive learning tools for students with disabilities.

How Schools Can Improve Accessibility for Students with Disabilities

Every child deserves a quality education. Schools should be places where all students, regardless of their physical abilities, feel welcome, included, and empowered to learn. But for many students with disabilities, schools are filled with obstacles—both physical and academic—that make learning harder than it should be.

Accessibility is not just about building ramps or installing elevators. True accessibility means creating an environment where students with disabilities have the same opportunities as everyone else. This includes making classrooms, playgrounds, and learning materials fully inclusive, training teachers to support different needs, and ensuring that students feel valued and respected.

A truly accessible school is one where every student, regardless of their physical or cognitive abilities, can move around easily, participate fully in lessons, and feel like they belong. This requires changes to the physical space, teaching methods, and overall school culture.

Creating an Accessible School Environment

A truly accessible school is one where every student, regardless of their physical or cognitive abilities, can move around easily, participate fully in lessons, and feel like they belong. This requires changes to the physical space, teaching methods, and overall school culture.

Removing Physical Barriers

The first step in making a school more accessible is ensuring that students with mobility challenges can move around without difficulty.

Many schools still have stairs without ramps, narrow doorways, and uneven walkways that make it difficult for students in wheelchairs or those with mobility impairments to navigate the space.

Installing ramps, elevators, and automatic doors can make a significant difference. Schools should also ensure that hallways and classrooms have enough space for students using wheelchairs, walkers, or crutches to move freely.

Restrooms should be accessible, with wide stalls, grab bars, and sinks that students of all abilities can use comfortably.

Playgrounds should also be designed with accessibility in mind. Traditional playground equipment like swings and slides may not be usable for all students, but adaptive swings, sensory play areas, and smooth, wheelchair-friendly surfaces can create an inclusive space where every child can play together.

Making Classrooms Inclusive

Beyond physical accessibility, classrooms must be designed to accommodate students with different learning needs. Desks should be adjustable to allow students with mobility aids to sit comfortably.

Whiteboards, projectors, and smartboards should be positioned at a height that all students can see, and lighting should be bright enough to help those with visual impairments.

For students who are hard of hearing, classrooms should be equipped with assistive listening devices, such as microphones that connect to hearing aids. Teachers should also be trained in using captions and sign language interpreters when needed.

Accessible technology plays a big role in helping students with disabilities engage in learning. Speech-to-text software can assist students with limited mobility in writing assignments, while screen readers help visually impaired students access digital materials.

Schools should ensure that computers, tablets, and other learning devices support these assistive tools.

Training Teachers and Staff

An accessible school is not just about the buildings and technology—it’s also about the people who work there. Teachers and school staff play a crucial role in making students with disabilities feel included and supported.

However, many educators do not receive the training needed to teach students with different abilities effectively.

Schools should provide regular training sessions for teachers on how to support students with physical, sensory, and cognitive disabilities.

This includes learning about different disabilities, using inclusive teaching methods, and understanding how to modify lessons to meet different needs.

Empathy and awareness are just as important as training. Teachers and staff should be encouraged to communicate openly with students about their needs and make adjustments that help them succeed.

Creating an environment where students feel comfortable asking for help is a key part of building an inclusive school.

A school’s curriculum and teaching methods should be designed so that every student, regardless of ability, can learn effectively. When schools make lessons accessible, they create an environment where students with disabilities feel valued and empowered.

Building an Inclusive Learning Experience

A school’s curriculum and teaching methods should be designed so that every student, regardless of ability, can learn effectively. When schools make lessons accessible, they create an environment where students with disabilities feel valued and empowered.

Adapting Teaching Methods for All Students

Traditional teaching methods don’t always work for every student, especially those with disabilities. Some students may have difficulty reading from a textbook, while others may struggle with verbal instructions.

Teachers can make learning more inclusive by using a variety of teaching techniques, such as visual aids, hands-on activities, and digital tools that cater to different learning styles.

Universal Design for Learning (UDL) is a framework that helps make education more inclusive. It encourages teachers to present information in multiple ways, offer students different options for completing assignments, and create a flexible learning environment.

For example, instead of requiring students to write an essay, they might be given the option to create a video or record an audio response.

For students with dyslexia or other learning disabilities, printed materials can be overwhelming. Schools can provide digital versions of textbooks that allow students to change the font size, listen to the text with a screen reader, or highlight key sections.

Audiobooks and text-to-speech software can also help students who struggle with reading keep up with their lessons.

Ensuring Equal Participation in the Classroom

Students with disabilities should never feel like they are sitting on the sidelines in the classroom. Every student should be encouraged to participate in discussions, group projects, and classroom activities.

Teachers can foster an inclusive atmosphere by making simple adjustments. If a student with limited mobility cannot come to the front of the class to present a project, they should be allowed to present from their seat or use technology to share their work.

Group activities should be structured so that every student can contribute in a way that suits their abilities.

Classroom discussions should also be designed to include everyone.

Students with speech impairments or those who are nonverbal should be provided with alternative ways to express their thoughts, such as using a communication device, a speech-to-text app, or written responses.

Supporting Social Inclusion

Being part of a school community is about more than just academics—it’s about forming friendships, participating in extracurricular activities, and feeling a sense of belonging. Unfortunately, students with disabilities often feel isolated from their peers.

Schools can create more inclusive social environments by encouraging students to interact with one another, both inside and outside the classroom.

Teachers can assign classroom buddies or peer mentors to help students with disabilities feel more connected.

Schools should also ensure that clubs, sports teams, and after-school programs are open to students of all abilities by providing necessary accommodations, such as adaptive sports equipment or accessible meeting spaces.

Anti-bullying programs should also address the unique challenges faced by students with disabilities. Schools must take a firm stance against discrimination and promote awareness and respect among all students.

Creating an accessible school is not just about physical changes and teaching strategies—it requires strong policies that ensure students with disabilities receive the support they need. Schools must have clear guidelines in place to promote inclusion, provide accommodations, and address any challenges students may face.

Strengthening Accessibility Through School Policies

Creating an accessible school is not just about physical changes and teaching strategies—it requires strong policies that ensure students with disabilities receive the support they need.

Schools must have clear guidelines in place to promote inclusion, provide accommodations, and address any challenges students may face.

Implementing Strong Inclusion Policies

An inclusive school environment starts with a commitment from leadership. Administrators must actively promote accessibility by developing policies that guarantee equal opportunities for students with disabilities.

This includes clear anti-discrimination rules, ensuring that no student is denied access to education due to their physical or cognitive abilities.

Schools should establish an accessibility committee made up of teachers, parents, students, and disability advocates.

This group can identify areas that need improvement, suggest policy changes, and ensure that accessibility efforts are continuously updated. Regular meetings and open discussions about students’ needs help schools stay responsive and proactive.

Providing Individualized Support Plans

Every student with a disability has unique needs, and a one-size-fits-all approach does not work. Schools should develop Individualized Education Plans (IEPs) or 504 Plans, which outline specific accommodations and support services required for each student.

These plans are created in collaboration with parents, teachers, and specialists to ensure that the student receives the necessary resources to succeed.

An IEP might include adjustments like extra time on tests, assistive technology, a personal aide, or a modified curriculum.

It is important that teachers are trained on how to implement these plans and that students feel comfortable requesting accommodations without fear of being treated differently.

Ensuring Accessible Communication

Communication is key to creating an inclusive school environment. Schools must ensure that all information—such as schedules, announcements, lesson plans, and emergency procedures—is available in accessible formats.

For visually impaired students, important documents should be provided in Braille or as digital files compatible with screen readers.

For students who are deaf or hard of hearing, schools should provide sign language interpreters, captioned videos, and visual alerts for announcements.

Parents of students with disabilities should also have easy access to school information.

If a parent has a disability, schools should offer alternative communication methods, such as providing sign language interpreters at parent-teacher meetings or offering text-based communication for those with hearing impairments.

Training Staff to Address Accessibility Challenges

School administrators, teachers, and support staff should receive ongoing training on accessibility and disability inclusion.

Many educators may not have experience working with students with disabilities, and professional development programs can help them understand how to provide the right support.

Training should cover topics like recognizing different disabilities, making lesson plans more inclusive, using assistive technology, and fostering an environment of respect and understanding.

Schools should also offer workshops for students to promote awareness, empathy, and inclusivity among peers.

A truly inclusive school ensures that students with disabilities can participate in all aspects of school life, not just academics. Extracurricular activities—such as sports, music, drama, and student organizations—play a big role in helping students develop confidence, social skills, and leadership abilities. Unfortunately, many schools fail to make these activities fully accessible. By making a few key changes, schools can ensure that every student has the opportunity to take part and enjoy a well-rounded educational experience.

Improving Accessibility in Extracurricular Activities

A truly inclusive school ensures that students with disabilities can participate in all aspects of school life, not just academics.

Extracurricular activities—such as sports, music, drama, and student organizations—play a big role in helping students develop confidence, social skills, and leadership abilities.

Unfortunately, many schools fail to make these activities fully accessible. By making a few key changes, schools can ensure that every student has the opportunity to take part and enjoy a well-rounded educational experience.

Making School Sports Inclusive

Sports and physical education classes should be accessible to all students, regardless of their abilities. Many schools overlook the fact that students with disabilities can and want to participate in athletics.

By providing adaptive sports equipment and modifying activities, schools can create an inclusive environment where everyone can enjoy physical activity.

Some schools have successfully introduced wheelchair basketball, adaptive swimming, and seated volleyball programs that allow students with mobility impairments to compete on an equal level.

Trained coaches who understand adaptive sports techniques can help make physical education enjoyable and rewarding for all students.

Beyond traditional team sports, schools can introduce activities that encourage movement and participation, such as yoga, dance, or even virtual reality-based physical games. The goal is to ensure that no student is excluded from the benefits of staying active.

Adapting Music and Art Programs

Creative expression is an important part of education, and schools should ensure that students with disabilities have equal access to music, art, and drama programs.

In music classes, students who have difficulty holding instruments can be provided with adaptive instruments designed for different levels of mobility.

Technology such as digital music software allows students with limited movement to compose and produce music using touchscreens or eye-tracking technology.

Art programs should be flexible and offer different ways for students to create. Providing adjustable tables, adaptive brushes, and digital art tools ensures that students with different abilities can explore their creativity without barriers.

Schools can also introduce tactile art experiences for visually impaired students, using textured materials to help them engage with artistic concepts.

Ensuring Accessibility in Student Organizations and Leadership Roles

Student councils, debate teams, science clubs, and other extracurricular groups help students develop leadership skills and build friendships. However, students with disabilities are often left out of these opportunities because of physical barriers or a lack of awareness.

Schools should actively encourage students with disabilities to join and lead extracurricular activities. Meeting spaces should be fully accessible, and remote participation should be an option for students who may have difficulty attending in person.

Teachers and student leaders can also receive training on how to create an inclusive and welcoming environment for all members.

By ensuring that extracurricular activities are accessible, schools can help students with disabilities develop confidence, social connections, and a strong sense of belonging.

A school can have the best accessibility features and policies in place, but if students with disabilities do not feel accepted, they will still face challenges. True inclusion is not just about ramps, elevators, or assistive technology—it is about creating an environment where all students feel respected, valued, and included in every aspect of school life.

Encouraging a Culture of Inclusion and Acceptance

A school can have the best accessibility features and policies in place, but if students with disabilities do not feel accepted, they will still face challenges.

True inclusion is not just about ramps, elevators, or assistive technology—it is about creating an environment where all students feel respected, valued, and included in every aspect of school life.

Promoting Disability Awareness Among Students

One of the biggest barriers to inclusion is a lack of understanding. Many students have never been exposed to the challenges faced by their peers with disabilities, which can lead to misconceptions, awkwardness, or even exclusion.

Schools should take an active role in educating all students about disabilities, fostering empathy, and encouraging acceptance.

Incorporating disability awareness into the curriculum can make a significant difference.

This can include discussions about famous people with disabilities who have made significant contributions in various fields, inviting guest speakers with disabilities to share their experiences, and organizing interactive workshops where students can learn about different challenges their peers may face.

Teachers can also introduce classroom activities that help students understand accessibility needs, such as navigating a hallway in a wheelchair, using a computer with a screen reader, or trying to communicate without speaking.

These experiences can help foster empathy and break down barriers between students.

Encouraging Peer Support and Friendships

Friendships are a crucial part of the school experience, and students with disabilities should have the same opportunities to build meaningful connections with their peers.

However, they are often unintentionally left out of social activities, group projects, and playground games. Schools should actively encourage students to support and include their classmates with disabilities in everyday activities.

Peer mentoring programs can be a great way to foster inclusion. By pairing students with and without disabilities, schools can create an environment where students learn from each other and build strong relationships.

These programs also help remove any hesitation students may have about interacting with someone with different abilities.

Social clubs and lunchtime activities that focus on inclusivity can also help. Schools can create spaces where students can interact in a structured and welcoming setting, ensuring that no one is left out.

Teachers and school staff should also be trained to recognize signs of social isolation and take steps to encourage inclusivity.

Addressing Bullying and Discrimination

Despite efforts to create inclusive schools, students with disabilities are still at a higher risk of being bullied or treated unfairly. Schools must have clear policies to prevent bullying, and they should ensure that students with disabilities feel safe reporting any incidents.

Anti-bullying programs should include specific discussions about the challenges faced by students with disabilities. Schools must enforce strict policies against discrimination and teach students the importance of respect and kindness.

Creating a school culture where differences are celebrated rather than seen as barriers can go a long way in preventing bullying.

Celebrating Diversity in Schools

Every student, regardless of their abilities, should feel that they are an important and valued part of their school. Schools should celebrate diversity by recognizing the achievements of all students, including those with disabilities.

Hosting inclusive events, such as disability awareness days, adapted sports competitions, or student-led discussions about accessibility, can help highlight the importance of inclusion.

Schools can also showcase student success stories—whether academic, artistic, or athletic—to inspire others and promote a culture of achievement for all.

A truly inclusive school goes beyond just meeting accessibility standards—it fosters a spirit of belonging, where every student is encouraged to reach their full potential.

While schools play a central role in making education accessible for students with disabilities, they cannot do it alone. Parents, caregivers, and the wider community all have a part to play in ensuring that schools provide an inclusive and supportive environment. When families, local organizations, and education advocates work together, accessibility efforts become stronger and more effective.

The Role of Parents and the Community in School Accessibility

While schools play a central role in making education accessible for students with disabilities, they cannot do it alone. Parents, caregivers, and the wider community all have a part to play in ensuring that schools provide an inclusive and supportive environment.

When families, local organizations, and education advocates work together, accessibility efforts become stronger and more effective.

Involving Parents in Accessibility Planning

Parents of children with disabilities often have firsthand experience with the challenges their children face. Schools should actively involve parents in decision-making when it comes to accessibility improvements, policy changes, and individual student support plans.

Regular meetings between parents and school administrators can help identify areas where accessibility can be improved.

Schools should create open lines of communication where parents feel comfortable discussing concerns, suggesting solutions, and working alongside educators to create a better learning environment.

Parent support groups within schools can also be a valuable resource. These groups allow parents to share experiences, exchange advice, and collaborate on initiatives that promote accessibility.

Schools can facilitate workshops where parents can learn more about assistive technology, teaching strategies, and available resources to support their child’s education.

Partnering with Local Organizations and Businesses

Communities are filled with resources that can help schools improve accessibility.

Local disability organizations, advocacy groups, and non-profits often offer valuable training, assistive technology recommendations, and funding opportunities for schools looking to enhance their accessibility efforts.

Businesses can also play a role in creating an inclusive learning environment. Companies specializing in assistive devices, wheelchair-friendly transportation, and inclusive playground equipment may be willing to partner with schools to provide better accessibility solutions.

Grants and sponsorships from local businesses can help fund accessibility upgrades such as ramps, elevators, adaptive learning tools, and sensory-friendly spaces.

Expanding Accessibility Beyond the School Walls

Accessibility should not end at the school entrance. Many students with disabilities face challenges when it comes to school field trips, outdoor learning experiences, and transportation.

Schools must work with parents and local organizations to ensure that students with disabilities can fully participate in off-campus activities.

For field trips, schools should carefully select locations that accommodate all students.

Museums, science centers, and cultural institutions often have accessibility features in place, but schools should confirm in advance that transportation, restrooms, and learning materials are fully accessible.

If a location does not meet accessibility requirements, schools should advocate for changes or consider alternative experiences that provide the same educational value.

School buses and public transportation should also be designed to accommodate all students.

If a school does not have accessible transportation options, administrators should work with local transit authorities or private companies to ensure that students with mobility challenges can travel safely and comfortably.

Encouraging Community Awareness and Advocacy

The broader community plays an important role in ensuring that schools prioritize accessibility. Disability awareness campaigns, community discussions, and advocacy efforts help promote the importance of inclusive education.

Schools can invite local disability advocates to speak to students and staff about the challenges faced by individuals with disabilities and the importance of accessibility.

Public events and awareness drives can help shift societal attitudes, encouraging greater support for inclusive policies in schools.

By involving parents, businesses, and community organizations, schools can create a support system that ensures every student has the opportunity to learn, grow, and succeed—both inside and outside the classroom.

Conclusion

Accessibility in schools is not just about meeting basic requirements—it is about creating an environment where every student, regardless of ability, feels valued, included, and empowered to learn. By removing physical barriers, adapting teaching methods, promoting inclusive policies, and fostering a culture of acceptance, schools can ensure that students with disabilities have the same opportunities as their peers.

True inclusion requires collaboration. Teachers, administrators, parents, and the community must work together to create meaningful change. When accessibility becomes a priority, students with disabilities can fully participate in academics, extracurricular activities, and social life, building the confidence and skills they need to succeed.

An inclusive school benefits everyone. It teaches all students the value of diversity, empathy, and cooperation. By making schools more accessible today, we create a future where education truly belongs to everyone.

At Robobionics, we believe in empowering individuals with the right tools and technology. If you’re looking for innovative prosthetic solutions that support mobility and independence, visit our website today and explore how we can help.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.