Learn the essential factors for choosing the best upper limb prosthetic to ensure comfort, functionality, and enhanced daily living.

How to Choose the Best Upper Limb Prosthetic: Key Factors to Consider

Losing a hand or an arm can feel like losing a part of your independence. Simple tasks that once felt effortless—grabbing a cup, buttoning a shirt, or holding a child’s hand—suddenly require new ways of doing things. Fortunately, modern upper limb prosthetics can restore movement, function, and confidence. But with so many options available, choosing the right prosthetic can feel overwhelming.

The best prosthetic is not just the one with the latest technology—it’s the one that fits your lifestyle, your needs, and your comfort. The right prosthetic should feel natural, support your daily activities, and help you regain control of your life. Whether you need a prosthetic for work, personal independence, or sports, making the right choice requires understanding how different prosthetics function and what factors matter most.

Before deciding on a prosthetic, it’s important to understand the different types available. Each type is designed to serve a specific purpose, and the best option depends on what you need from your prosthetic. Some are designed for appearance, while others focus on advanced functionality.

Understanding the Different Types of Upper Limb Prosthetics

Before deciding on a prosthetic, it’s important to understand the different types available. Each type is designed to serve a specific purpose, and the best option depends on what you need from your prosthetic.

Some are designed for appearance, while others focus on advanced functionality.

Cosmetic Prosthetics for Aesthetics and Symmetry

For individuals who do not require active hand movement, cosmetic prosthetics offer a simple solution. These prosthetics are designed to look like a natural hand or arm, restoring body symmetry and improving confidence.

While they do not provide grip or motion, they help individuals feel more comfortable in social situations. They are lightweight, easy to wear, and do not require harnesses, cables, or batteries.

For those who want a prosthetic mainly for visual purposes, a cosmetic prosthetic can be an excellent choice. However, if functionality is a priority, other types of prosthetics may be better suited.

Body-Powered Prosthetics for Durability and Control

Body-powered prosthetics use a system of cables and a harness to control hand movement. These prosthetics rely on upper body strength to open and close the hand or hook.

The user pulls on the harness by moving their shoulder or upper body, activating the prosthetic to perform a gripping action. Many users prefer body-powered prosthetics for their durability and reliability.

They do not require electricity or batteries, making them an excellent choice for individuals who work in rugged environments or need a sturdy prosthetic for everyday tasks.

While they require more physical effort to operate, they offer a simple and effective way to restore hand function.

Myoelectric Prosthetics for Advanced Control and Precision

Myoelectric prosthetics use electrical signals from the muscles to control hand movement. Sensors placed inside the prosthetic socket detect muscle activity, allowing the user to open, close, and manipulate the hand with greater precision.

These prosthetics offer multiple grip patterns, making them ideal for tasks that require fine motor skills, such as writing, holding a phone, or picking up delicate objects.

Since myoelectric prosthetics do not require harnesses or cables, they provide a more natural feel and appearance.

However, they require charging and regular maintenance. For individuals looking for an advanced prosthetic that offers near-natural hand movement, myoelectric technology provides a powerful solution.

Selecting a prosthetic is not just about function—it’s about comfort, usability, and how well it integrates into your daily life. Every person has unique needs, and the right prosthetic should match your lifestyle, work requirements, and physical condition. Understanding the key factors that influence prosthetic choice can help you make the best decision for long-term success.

Factors to Consider When Choosing an Upper Limb Prosthetic

Selecting a prosthetic is not just about function—it’s about comfort, usability, and how well it integrates into your daily life. Every person has unique needs, and the right prosthetic should match your lifestyle, work requirements, and physical condition.

Understanding the key factors that influence prosthetic choice can help you make the best decision for long-term success.

Comfort and Fit: The Key to Long-Term Wearability

A prosthetic should feel like a part of you, not an obstacle. The fit of the socket—the part that connects your limb to the prosthetic—is one of the most important aspects of comfort. If the socket is too tight, it can cause pain and irritation.

If it’s too loose, the prosthetic may slip, making it difficult to control. A well-fitted socket ensures stability, minimizes pressure points, and allows for better movement.

Myoelectric prosthetics tend to be more comfortable because they do not require harnesses, allowing for free movement of the shoulder and upper body.

However, they need a strong connection to the residual limb for proper sensor function.

Body-powered prosthetics, while reliable, use a harness system that can sometimes feel restrictive, especially for those with limited shoulder mobility.

At Robobionics, we use advanced scanning and molding techniques to create customized sockets that provide the perfect fit.

A good fit not only improves comfort but also ensures the prosthetic functions efficiently, reducing strain and making it easier to perform daily activities.

Functionality and Daily Use

Every prosthetic is designed with a different level of functionality. Choosing the right one depends on what tasks you need to perform daily.

If you require fine motor control for tasks like typing, cooking, or handling delicate objects, a myoelectric prosthetic offers better precision.

These prosthetics allow users to switch between grip patterns, enabling more natural movement for a variety of activities. If durability and strength are more important, a body-powered prosthetic might be the better option.

These prosthetics are designed for individuals who need a sturdy, low-maintenance limb for physically demanding work. Since they do not rely on electronic components, they are more resistant to damage from rough use, moisture, and dust.

For individuals who prioritize aesthetics over function, a cosmetic prosthetic might be the best fit. These prosthetics provide body symmetry and a natural appearance but do not offer active hand movement.

Durability and Maintenance

How well a prosthetic holds up over time is another major factor to consider. Myoelectric prosthetics, while highly advanced, require battery charging and regular maintenance to keep the sensors and motors functioning properly.

Some users find this manageable, while others prefer a low-maintenance alternative. Body-powered prosthetics are known for their durability. With fewer electronic parts, they are easier to maintain and repair.

This makes them a practical choice for individuals who do not want to worry about battery life or frequent servicing. Regardless of the type of prosthetic, regular check-ups and proper care ensure a longer lifespan.

At Robobionics, we offer repair and maintenance services to help users keep their prosthetics in top condition.

Beyond function and durability, your daily routine plays a big role in determining which prosthetic is right for you. The best prosthetic is one that enhances your lifestyle rather than limits it. Whether you need it for work, hobbies, or general independence, understanding how different prosthetics integrate into your life can help you make a better choice.

Lifestyle Considerations: Finding a Prosthetic That Matches Your Needs

Beyond function and durability, your daily routine plays a big role in determining which prosthetic is right for you.

The best prosthetic is one that enhances your lifestyle rather than limits it. Whether you need it for work, hobbies, or general independence, understanding how different prosthetics integrate into your life can help you make a better choice.

Work and Professional Demands

Your job significantly influences which type of prosthetic will serve you best. If you work in an office, you might need a prosthetic that allows for precise hand movements, such as typing, handling paperwork, or using electronic devices.

Myoelectric prosthetics, with their multiple grip options, provide a significant advantage in these settings, allowing users to adjust their grip based on different tasks. For individuals in physically demanding jobs such as construction, agriculture, or mechanical work, durability is a priority.

Body-powered prosthetics are often the preferred choice because they do not rely on batteries and are built to withstand rugged environments. They also offer a high level of control for lifting, gripping tools, and handling rough materials.

If your job involves customer interaction or professional meetings, appearance may also be a factor.

Some people feel more comfortable with a prosthetic that has a natural skin-like covering, while others prefer a more mechanical or high-tech look. The key is choosing a prosthetic that makes you feel confident in your work environment.

Sports and Physical Activities

If you are an athlete or enjoy an active lifestyle, your prosthetic should support movement and endurance.

Some users opt for specialized prosthetic attachments designed for activities such as cycling, swimming, or weightlifting.

These attachments provide better grip, flexibility, and shock resistance, allowing for smooth and natural movement.

Myoelectric hands have improved significantly in recent years, offering stronger grips and better durability, making them more suitable for an active lifestyle.

However, body-powered prosthetics remain a favorite for individuals who need a tough and reliable limb that can handle various physical challenges without requiring recharging.

For those who enjoy outdoor adventures like hiking or camping, resistance to dust, water, and impact is crucial.

A prosthetic that is easy to clean and maintain will be more practical for these settings.

Ease of Use and Adaptation

Every prosthetic requires an adaptation period. The learning curve depends on the type of prosthetic and how intuitive it feels to the user.

Myoelectric prosthetics require muscle control training, as users need to develop the ability to send the right signals to activate hand movements.

Some users find this process easy, while others need time to adjust. Rehabilitation programs, such as those offered by Robobionics, help users build muscle strength and coordination to make the transition smoother.

Body-powered prosthetics, while mechanically simple, require physical effort to operate.

Users must develop upper body strength to pull cables and control the prosthetic effectively.

While this can feel tiring at first, many users adapt quickly and appreciate the direct control that body-powered designs offer.

The key to a successful adaptation is patience and practice. The more a prosthetic is used, the more natural it feels.

With the right training and support, users can gain full confidence in their prosthetic limb and integrate it seamlessly into their lives.

A well-fitting prosthetic is the difference between a device that enhances your life and one that causes discomfort or frustration. No matter how advanced the technology, if a prosthetic doesn’t fit correctly, it can lead to pain, skin irritation, and difficulty in performing daily activities. Proper fitment ensures that the prosthetic feels secure, responds accurately to movements, and provides maximum functionality. Customization also plays a crucial role in ensuring a prosthetic meets an individual’s unique needs and lifestyle.

The Role of Fitment and Customization in Prosthetic Success

A well-fitting prosthetic is the difference between a device that enhances your life and one that causes discomfort or frustration.

No matter how advanced the technology, if a prosthetic doesn’t fit correctly, it can lead to pain, skin irritation, and difficulty in performing daily activities.

Proper fitment ensures that the prosthetic feels secure, responds accurately to movements, and provides maximum functionality.

Customization also plays a crucial role in ensuring a prosthetic meets an individual’s unique needs and lifestyle.

The Importance of a Properly Fitted Socket

The socket is the part of the prosthetic that connects to your residual limb, and its design plays a crucial role in comfort and control.

An ill-fitting socket can cause pressure sores, instability, and difficulty in using the prosthetic effectively.

The goal of a well-fitted socket is to distribute pressure evenly while allowing for natural movement.

At Robobionics, we use state-of-the-art scanning and molding technology to create sockets that match the exact shape of the user’s residual limb.

This precision fit reduces discomfort and enhances usability. Custom materials and padding are also incorporated to ensure that the socket remains comfortable even after prolonged use.

Customization for Lifestyle and Functionality

Customization goes beyond just fit—it ensures that the prosthetic works exactly the way the user needs it to.

Myoelectric prosthetics can be programmed with different grip patterns to match the user’s routine.

Some users may need a strong grip for lifting objects, while others require a delicate grip for handling fragile items.

Adjusting the sensitivity of the muscle sensors can also make the prosthetic more intuitive and responsive.

For body-powered prosthetics, adjustments can be made to the harness system to ensure that movement is smooth and does not cause unnecessary strain.

Different hand attachments, such as a mechanical hook or a specialized grip, can be selected based on the user’s tasks and preferences.

Weight and Balance Considerations

A prosthetic should feel balanced and natural when worn. If it is too heavy, it can cause fatigue and put strain on the shoulder and back.

If it is too light, it may not provide enough stability for controlled movement.

Myoelectric prosthetics tend to be slightly heavier than body-powered prosthetics due to their motors and batteries.

However, advancements in lightweight materials have significantly improved their comfort.

Body-powered prosthetics, being purely mechanical, are often lighter, but their harness system distributes weight differently.

Finding the right balance depends on the user’s strength, endurance, and comfort preferences.

The Trial and Adjustment Phase

Before finalizing a prosthetic, most users go through a trial phase where adjustments are made based on real-world use.

This allows users to test their prosthetic in different situations and identify any areas that need refinement.

Whether it’s a socket adjustment, sensitivity tuning, or strap modifications, small changes can make a big difference in overall comfort and usability.

Robobionics offers trial fittings and adjustment sessions to ensure that every prosthetic is perfectly suited to the user before final delivery.

This process helps users feel confident in their new limb, knowing that it has been tailored specifically for their needs.

Choosing an upper limb prosthetic is not just about physical function—it’s also about emotional well-being. The transition to using a prosthetic can bring a mix of emotions, from excitement and hope to frustration and uncertainty. The right prosthetic should not only restore movement but also help rebuild confidence, independence, and self-image. Understanding the psychological aspects of prosthetic use can make the adaptation process smoother and more positive.

The Psychological and Emotional Aspects of Using a Prosthetic

Choosing an upper limb prosthetic is not just about physical function—it’s also about emotional well-being.

The transition to using a prosthetic can bring a mix of emotions, from excitement and hope to frustration and uncertainty.

The right prosthetic should not only restore movement but also help rebuild confidence, independence, and self-image.

Understanding the psychological aspects of prosthetic use can make the adaptation process smoother and more positive.

Overcoming Initial Challenges and Frustration

For many new prosthetic users, the first few weeks or months can feel overwhelming.

Tasks that once felt effortless now require practice and patience. Whether it’s learning to control a myoelectric prosthetic with muscle signals or mastering the harness system of a body-powered prosthetic, the adjustment period can be mentally and physically demanding.

Frustration is a common emotion during this stage, but it’s important to approach it with persistence.

Setting small, achievable goals can make the transition easier. Instead of focusing on mastering every movement at once, users can start with simple tasks like holding a cup or picking up an object before progressing to more complex activities.

Over time, these small victories build confidence and make the prosthetic feel more natural.

Self-Confidence and Social Perception

How a person feels about their prosthetic can affect their confidence in social settings.

Some users worry about how others will react or if they will be treated differently.

Myoelectric prosthetics, with their advanced design and lifelike appearance, can help some users feel more comfortable in public, as they closely resemble a natural hand.

Others prefer the mechanical look of a body-powered prosthetic, viewing it as a symbol of resilience and strength.

Ultimately, confidence comes from within. The more comfortable a user feels with their prosthetic, the less self-conscious they become.

Engaging in normal activities, returning to work, or participating in social gatherings can help users embrace their prosthetic as a part of their identity rather than something that sets them apart.

Support from Family, Friends, and Community

Having a strong support system makes the adjustment process much easier.

Family members and friends play an important role by offering encouragement, helping with practice exercises, and providing emotional support.

Talking openly about challenges and successes can strengthen relationships and create a more positive experience. Connecting with other prosthetic users can also be incredibly helpful.

Support groups, online communities, and rehabilitation programs provide a space to share experiences, ask questions, and learn from others who have faced similar challenges.

Knowing that others have gone through the same journey and successfully adapted to their prosthetic can be a powerful source of motivation.

Shifting Perspectives: Embracing New Abilities

Many prosthetic users find that, over time, their perspective shifts. Instead of focusing on limitations, they begin to see new possibilities.

Prosthetic technology has advanced so much that many users are able to return to hobbies, sports, and careers they once thought were out of reach.

With consistent practice and the right mindset, prosthetics become less of a replacement for a lost limb and more of an empowering tool that expands what is possible.

At Robobionics, we believe that prosthetics are not just about restoring function—they’re about restoring confidence, dignity, and the ability to live life on your terms.

With the right prosthetic, proper training, and a supportive environment, users can achieve independence and redefine what they are capable of.

The field of upper limb prosthetics has undergone remarkable advancements in recent years, offering users more functionality, comfort, and adaptability than ever before. With rapid developments in artificial intelligence, 3D printing, and neural integration, the future of prosthetic technology is moving toward even more seamless and intuitive solutions. Understanding these emerging innovations can help users make informed decisions about their current and future prosthetic choices.

The Future of Upper Limb Prosthetics: Innovations and Emerging Technologies

The field of upper limb prosthetics has undergone remarkable advancements in recent years, offering users more functionality, comfort, and adaptability than ever before.

With rapid developments in artificial intelligence, 3D printing, and neural integration, the future of prosthetic technology is moving toward even more seamless and intuitive solutions.

Understanding these emerging innovations can help users make informed decisions about their current and future prosthetic choices.

Brain-Controlled Prosthetics: The Next Leap in Technology

One of the most exciting advancements in prosthetic research is the development of brain-controlled prosthetics, also known as neuroprosthetics.

Unlike traditional myoelectric prosthetics that rely on muscle signals, these advanced devices connect directly to the nervous system, allowing users to control their prosthetic hand using thoughts alone.

By decoding brain signals and translating them into movement, these prosthetics provide a more natural and effortless control system.

While this technology is still in the experimental stage, early trials have shown promising results.

In the coming years, brain-controlled prosthetics could offer an unprecedented level of precision, reducing the learning curve associated with traditional prosthetic use.

Sensory Feedback: Bringing Back the Sense of Touch

One of the biggest challenges with prosthetic limbs has been the lack of sensation.

Without the ability to feel textures, pressure, or temperature, users must rely solely on visual cues to judge grip strength and object handling.

However, new advancements in sensory feedback technology are beginning to change this.

Researchers have developed prosthetics with built-in sensors that can send electrical signals to the user’s nerves, allowing them to “feel” objects through vibrations or direct neural stimulation.

Some advanced myoelectric hands now include touch sensors that help users adjust their grip strength automatically, preventing objects from slipping or being crushed.

As this technology becomes more widely available, it will significantly enhance the user experience by making prosthetic hands feel more like natural limbs.

The Role of 3D Printing in Customization

3D printing has revolutionized prosthetic design by making it more affordable, customizable, and accessible.

Unlike traditional prosthetic manufacturing, which can be time-consuming and expensive, 3D printing allows for rapid production of prosthetic components that are tailored to each user’s specific measurements.

At Robobionics, we use 3D printing to create lightweight, ergonomic prosthetic hands that provide maximum comfort and flexibility.

This technology also makes it easier to produce replacement parts, reducing long-term maintenance costs and ensuring that users always have access to the latest improvements.

In the future, fully customized prosthetics that perfectly match each individual’s anatomy and movement patterns will become the standard.

Smart Prosthetics with AI Integration

Artificial intelligence is playing an increasing role in prosthetic development, helping devices learn and adapt to the user’s unique movement patterns.

AI-powered prosthetics can analyze muscle signals and adjust their grip strength, speed, and response time based on real-world use.

Some of these prosthetics even include predictive learning, allowing them to anticipate the user’s intended movements before they happen.

This means that instead of requiring conscious effort to control each movement, AI-integrated prosthetics will eventually allow users to perform tasks as naturally as they would with a biological hand.

Combined with sensory feedback and brain-control technology, AI-driven prosthetics could bridge the gap between artificial and natural limb function in the near future.

What the Future Holds for Prosthetic Users

The future of upper limb prosthetics is bright, with continuous innovations pushing the boundaries of what is possible.

While traditional prosthetic solutions already offer incredible levels of independence, the next generation of prosthetics will focus on making artificial limbs feel even more natural, responsive, and intuitive.

As these technologies continue to evolve, Robobionics remains committed to staying at the forefront of prosthetic advancements.

Our mission is to ensure that every individual has access to the best solutions available, helping them regain independence and confidence through cutting-edge prosthetic technology.

Conclusion

Choosing an upper limb prosthetic is a deeply personal decision that goes beyond technology—it’s about finding the right balance between function, comfort, and lifestyle needs. Whether you prioritize durability, precision, aesthetics, or ease of use, the best prosthetic is the one that empowers you to regain independence and confidence in your daily life.

From body-powered prosthetics that offer reliability and strength to advanced myoelectric hands that provide intuitive movement, each option has unique advantages. Factors like fitment, rehabilitation, and emotional adaptation also play a crucial role in long-term success. The right prosthetic should not just restore movement but also integrate seamlessly into your life.

At Robobionics, we are dedicated to helping individuals find prosthetic solutions tailored to their unique needs. With innovations in customization, sensory feedback, and AI-driven control, the future of prosthetics is more promising than ever. If you are ready to explore the best options available, book a free consultation today and take the first step toward a more independent and fulfilling life.

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REFUNDS AND CANCELLATIONS

Last updated: November 10, 2022

Thank you for shopping at Robo Bionics.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation And Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “Robo Bionics”, “We”, “Us” or “Our” in this Agreement) refers to Bionic Hope Private Limited, Pearl Haven, 1st Floor Kumbharwada, Manickpur Near St. Michael’s Church Vasai Road West, Palghar Maharashtra 401202.

  • Goods refer to the items offered for sale on the Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Services Provided like Online Demo and Live Demo.

  • Website refers to Robo Bionics, accessible from https://robobionics.store

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Service Bookings within 7 days without giving any reason for doing so, before completion of Delivery.

The deadline for cancelling a Service Booking is 7 days from the date on which You received the Confirmation of Service.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: contact@robobionics.store

We will reimburse You no later than 7 days from the day on which We receive your request for cancellation, if above criteria is met. We will use the same means of payment as You used for the Service Booking, and You will not incur any fees for such reimbursement.

Please note in case you miss a Service Booking or Re-schedule the same we shall only entertain the request once.

Conditions For Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 14 days
  • The Goods are in the original packaging

The following Goods cannot be returned:

  • The supply of Goods made to Your specifications or clearly personalized.
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded by 50%. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following:

  • the Prosthetic Limb Fitting Centre that they purchased the product from
  • email us at contact@robobionics.store with all the information and we shall provide you a mailing address in 3 days.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable courier service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: contact@robobionics.store

TERMS & CONDITIONS

Last Updated on: 1st Jan 2021

These Terms and Conditions (“Terms”) govern Your access to and use of the website, platforms, applications, products and services (ively, the “Services”) offered by Robo Bionics® (a registered trademark of Bionic Hope Private Limited, also used as a trade name), a company incorporated under the Companies Act, 2013, having its Corporate office at Pearl Heaven Bungalow, 1st Floor, Manickpur, Kumbharwada, Vasai Road (West), Palghar – 401202, Maharashtra, India (“Company”, “We”, “Us” or “Our”). By accessing or using the Services, You (each a “User”) agree to be bound by these Terms and all applicable laws and regulations. If You do not agree with any part of these Terms, You must immediately discontinue use of the Services.

1. DEFINITIONS

1.1 “Individual Consumer” means a natural person aged eighteen (18) years or above who registers to use Our products or Services following evaluation and prescription by a Rehabilitation Council of India (“RCI”)–registered Prosthetist.

1.2 “Entity Consumer” means a corporate organisation, nonprofit entity, CSR sponsor or other registered organisation that sponsors one or more Individual Consumers to use Our products or Services.

1.3 “Clinic” means an RCI-registered Prosthetics and Orthotics centre or Prosthetist that purchases products and Services from Us for fitment to Individual Consumers.

1.4 “Platform” means RehabConnect, Our online marketplace by which Individual or Entity Consumers connect with Clinics in their chosen locations.

1.5 “Products” means Grippy® Bionic Hand, Grippy® Mech, BrawnBand, WeightBand, consumables, accessories and related hardware.

1.6 “Apps” means Our clinician-facing and end-user software applications supporting Product use and data collection.

1.7 “Impact Dashboard™” means the analytics interface provided to CSR, NGO, corporate and hospital sponsors.

1.8 “Services” includes all Products, Apps, the Platform and the Impact Dashboard.

2. USER CATEGORIES AND ELIGIBILITY

2.1 Individual Consumers must be at least eighteen (18) years old and undergo evaluation and prescription by an RCI-registered Prosthetist prior to purchase or use of any Products or Services.

2.2 Entity Consumers must be duly registered under the laws of India and may sponsor one or more Individual Consumers.

2.3 Clinics must maintain valid RCI registration and comply with all applicable clinical and professional standards.

3. INTERMEDIARY LIABILITY

3.1 Robo Bionics acts solely as an intermediary connecting Users with Clinics via the Platform. We do not endorse or guarantee the quality, legality or outcomes of services rendered by any Clinic. Each Clinic is solely responsible for its professional services and compliance with applicable laws and regulations.

4. LICENSE AND INTELLECTUAL PROPERTY

4.1 All content, trademarks, logos, designs and software on Our website, Apps and Platform are the exclusive property of Bionic Hope Private Limited or its licensors.

4.2 Subject to these Terms, We grant You a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes.

4.3 You may not reproduce, modify, distribute, decompile, reverse engineer or create derivative works of any portion of the Services without Our prior written consent.

5. WARRANTIES AND LIMITATIONS

5.1 Limited Warranty. We warrant that Products will be free from workmanship defects under normal use as follows:
 (a) Grippy™ Bionic Hand, BrawnBand® and WeightBand®: one (1) year from date of purchase, covering manufacturing defects only.
 (b) Chargers and batteries: six (6) months from date of purchase.
 (c) Grippy Mech™: three (3) months from date of purchase.
 (d) Consumables (e.g., gloves, carry bags): no warranty.

5.2 Custom Sockets. Sockets fabricated by Clinics are covered only by the Clinic’s optional warranty and subject to physiological changes (e.g., stump volume, muscle sensitivity).

5.3 Exclusions. Warranty does not apply to damage caused by misuse, user negligence, unauthorised repairs, Acts of God, or failure to follow the Instruction Manual.

5.4 Claims. To claim warranty, You must register the Product online, provide proof of purchase, and follow the procedures set out in the Warranty Card.

5.5 Disclaimer. To the maximum extent permitted by law, all other warranties, express or implied, including merchantability and fitness for a particular purpose, are disclaimed.

6. DATA PROTECTION AND PRIVACY

6.1 We collect personal contact details, physiological evaluation data, body measurements, sensor calibration values, device usage statistics and warranty information (“User Data”).

6.2 User Data is stored on secure servers of our third-party service providers and transmitted via encrypted APIs.

6.3 By using the Services, You consent to collection, storage, processing and transfer of User Data within Our internal ecosystem and to third-party service providers for analytics, R&D and support.

6.4 We implement reasonable security measures and comply with the Information Technology Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6.5 A separate Privacy Policy sets out detailed information on data processing, user rights, grievance redressal and cross-border transfers, which forms part of these Terms.

7. GRIEVANCE REDRESSAL

7.1 Pursuant to the Information Technology Rules, 2021, We have given the Charge of Grievance Officer to our QC Head:
 - Address: Grievance Officer
 - Email: support@robobionics.store
 - Phone: +91-8668372127

7.2 All support tickets and grievances must be submitted exclusively via the Robo Bionics Customer Support portal at https://robobionics.freshdesk.com/.

7.3 We will acknowledge receipt of your ticket within twenty-four (24) working hours and endeavour to resolve or provide a substantive response within seventy-two (72) working hours, excluding weekends and public holidays.

8. PAYMENT, PRICING AND REFUND POLICY

8.1 Pricing. Product and Service pricing is as per quotations or purchase orders agreed in writing.

8.2 Payment. We offer (a) 100% advance payment with possible incentives or (b) stage-wise payment plans without incentives.

8.3 Refunds. No refunds, except pro-rata adjustment where an Individual Consumer is medically unfit to proceed or elects to withdraw mid-stage, in which case unused stage fees apply.

9. USAGE REQUIREMENTS AND INDEMNITY

9.1 Users must follow instructions provided by RCI-registered professionals and the User Manual.

9.2 Users and Entity Consumers shall indemnify and hold Us harmless from all liabilities, claims, damages and expenses arising from misuse of the Products, failure to follow professional guidance, or violation of these Terms.

10. LIABILITY

10.1 To the extent permitted by law, Our total liability for any claim arising out of or in connection with these Terms or the Services shall not exceed the aggregate amount paid by You to Us in the twelve (12) months preceding the claim.

10.2 We shall not be liable for any indirect, incidental, consequential or punitive damages, including loss of profit, data or goodwill.

11. MEDICAL DEVICE COMPLIANCE

11.1 Our Products are classified as “Rehabilitation Aids,” not medical devices for diagnostic purposes.

11.2 Manufactured under ISO 13485:2016 quality management and tested for electrical safety under IEC 60601-1 and IEC 60601-1-2.

11.3 Products shall only be used under prescription and supervision of RCI-registered Prosthetists, Physiotherapists or Occupational Therapists.

12. THIRD-PARTY CONTENT

We do not host third-party content or hardware. Any third-party services integrated with Our Apps are subject to their own terms and privacy policies.

13. INTELLECTUAL PROPERTY

13.1 All intellectual property rights in the Services and User Data remain with Us or our licensors.

13.2 Users grant Us a perpetual, irrevocable, royalty-free licence to use anonymised usage data for analytics, product improvement and marketing.

14. MODIFICATIONS TO TERMS

14.1 We may amend these Terms at any time. Material changes shall be notified to registered Users at least thirty (30) days prior to the effective date, via email and website notice.

14.2 Continued use of the Services after the effective date constitutes acceptance of the revised Terms.

15. FORCE MAJEURE

Neither party shall be liable for delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including Acts of God, pandemics, strikes, war, terrorism or government regulations.

16. DISPUTE RESOLUTION AND GOVERNING LAW

16.1 All disputes shall be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996.

16.2 A sole arbitrator shall be appointed by Bionic Hope Private Limited or, failing agreement within thirty (30) days, by the Mumbai Centre for International Arbitration.

16.3 Seat of arbitration: Mumbai, India.

16.4 Governing law: Laws of India.

16.5 Courts at Mumbai have exclusive jurisdiction over any proceedings to enforce an arbitral award.

17. GENERAL PROVISIONS

17.1 Severability. If any provision is held invalid or unenforceable, the remainder shall remain in full force.

17.2 Waiver. No waiver of any breach shall constitute a waiver of any subsequent breach of the same or any other provision.

17.3 Assignment. You may not assign your rights or obligations without Our prior written consent.

By accessing or using the Products and/or Services of Bionic Hope Private Limited, You acknowledge that You have read, understood and agree to be bound by these Terms and Conditions.